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Samsung Galaxy Note 9, User Manual, Page: 305 / 321

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Samsung Galaxy Note 9 User Manual Download Page 305

Appendix

305

The device does not recognize my irises from the locked screen

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Ensure that nothing obstructing the iris recognition camera and LED and try again.

•

If light conditions are very different from when you registered your irises, the device may
not recognize your irises. Move to another location and try again.

•

Ensure that the device is not moving or tilted too much.

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Summary of Contents for Galaxy Note 9

Page 1: ...www samsung com USER MANUAL English CA 08 2018 Rev 1 0 SM N960W ...

Page 2: ...fication panel 56 Entering text Apps and features 60 Installing or uninstalling apps 62 S Pen features 82 Bixby 91 BixbyVision 95 Bixby Home 97 Reminder 101 Phone 106 Contacts 110 Messages 114 Internet 116 Email 117 Camera 149 Gallery 158 Always On Display 160 Edge screen 165 Multi window 171 Samsung Pay 174 Samsung Gear 175 Samsung Members 176 Samsung Notes 182 PENUP 188 Calendar 189 Samsung Heal...

Page 3: ...28 Mobile Hotspot andTethering 230 More connection settings 233 Sounds and vibration 234 Dolby Atmos surround sound 235 Notifications 235 Display 236 Blue light filter 237 Changing the screen mode or adjusting the display colour 238 Screen resolution 239 Screensaver 239 Wallpapers and themes 240 Advanced features 242 Dual Messenger 243 Device maintenance 246 Apps 246 Lock screen 247 Smart Lock 247...

Page 4: ... registry settings or modified operating system software Attempting to customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ...is exposed to fresh water dry it thoroughly with a clean soft cloth If the device is exposed to other liquids such as salt water ionized water or alcoholic beverage rinse it with fresh water and dry it thoroughly with a clean soft cloth If you do not follow these instructions the device s performance and appearance may be affected If the device has been immersed in water or the microphone or speak...

Page 6: ...rformance and is in the device s normal range of operation If the battery becomes too hot the charger may stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged R...

Page 7: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 8: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 9: ...very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure conta...

Page 10: ...ces and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject ...

Page 11: ...ice layout Front camera Iris recognition camera Speaker Edge screen Power key Touchscreen Edge screen LED indicator Volume key Bixby key Proximity Light sensor Iris recognition LED Multipurpose jack USB Type C S Pen ...

Page 12: ...one jack When using the speakers such as when playing media files or using speakerphone do not place the device close to your ears Be careful not to expose the camera lens to a strong light source such as direct sunlight If the camera lens is exposed to a strong light source such as direct sunlight the camera image sensor may be damaged A damaged image sensor is irreparable and will cause dots or ...

Page 13: ...oved screen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction The colours on the Edge screen may look different depending on your viewing position Hard keys Bixby key Power key Volume key Key Function Power Press and hold to turn the device on or of...

Page 14: ...e button When you turn on the device the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information S Pen S Pen button S Pen nib Tweezers ...

Page 15: ...ng apps the device will perform certain features Refer to S Pen remote for more information Hover the S Pen over the screen and press the S Pen button to display the Air command features While pressing and holding the S Pen button drag the S Pen over items to select them Tweezers Remove the S Pen nib with the tweezers when replacing the nib Detaching the S Pen Press the end of the S Pen to disenga...

Page 16: ...ack of your device comes into contact with a magnet the device may not recognize the S Pen and it will fail to charge the S Pen Even if the S Pen has been fully discharged you can use other S Pen features such as tapping the touchscreen or the Air command features Replacing the S Pen nib If the nib is dull replace it with a new one 1 Firmly hold the nib with the tweezers and remove it ...

Page 17: ...vice Do not bend or apply excessive pressure with the S Pen while using it The S Pen may be damaged or the nib may be deformed Do not hard press on the screen with the S Pen The pen nib may be deformed If you use the S Pen at sharp angles on the screen the device may not recognize the S Pen actions If water enters the S Pen slot gently shake the device to remove the water from the slot before usin...

Page 18: ...vice Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric...

Page 19: ...h your device s battery Plug the USB connector USBType C into your device s multipurpose jack and connect your device and the other device via the other device s USB cable When charging starts the battery charging icon will appear on the other device s screen Your device The other device USB Connector USBType C The other device s USB cable The app selection pop up window that appears on your devic...

Page 20: ...s empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps afte...

Page 21: ...attery more quickly while the device or its screen is turned off Increasing the charging speed To increase the charging speed turn the device or its screen off when you charge the battery While charging the battery when the device is turned off the icon appears on the screen If the fast charging feature is not activated launch the Settings app tap Device maintenance Battery Advanced settings and t...

Page 22: ...s charging feature is not activated launch the Settings app tap Device maintenance Battery Advanced settings and then tap the Fast wireless charging switch to activate it The on off option will be added in your device s settings menu when you first place it on the charger A fan inside the charger may produce noise during fast wireless charging Charging the battery 1 Place the centre of the device ...

Page 23: ...roperly or may overheat or the device and the cards may be damaged If you use the wireless charger in areas with weak network signals you may lose network reception Use Samsung approved wireless chargers If you use other wireless chargers the battery may not charge properly SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone s...

Page 24: ...Basics 24 5 4 2 3 1 ...

Page 25: ...tray 1 with the gold coloured contacts facing downwards Tray 1 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into...

Page 26: ...o SIM card Use only a nano SIM card Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the SIM or USIM card 4 Insert the tray back into the tray slot ...

Page 27: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognize the card To use the memory card you must format it If your device cannot format or recognize the memory card contact the...

Page 28: ...le on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 29: ...ou insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device maintenance Storage Storage settings SD card UNMOUNT 1 Insert the e...

Page 30: ...sung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device Launch the Settings app and tap Device maintenance Storage Storage settings SD card Format Before formatting the memory card remember to make backup...

Page 31: ...our device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted such as airplanes and hospitals Restarting the device If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 seconds to...

Page 32: ...maining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Power key and then tap Emergency mode Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen in...

Page 33: ...aWi Fi network you may not be able to set up some device features during the initial setup 4 Follow the on screen instructions to proceed the initial setup 5 Set a screen lock method to protect your device You can protect your personal information by preventing others from accessing your device To set the screen lock method later tap No thank you ...

Page 34: ...nd secure across all of your devices Refer to Samsung account for more information 7 Get your content from Samsung Cloud or a previous device Refer toTransferring data from your previous device for more information 8 Select features you want to use and complete the initial setup The Home screen will appear ...

Page 35: ...more Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create ...

Page 36: ...ion If you want to verify your Samsung account password via your biometric data such as fingerprints or irises tap Verify identity with biometrics instead of password using Samsung Pass Refer to Samsung Pass for more information 4 Read and agree to the terms and conditions and tap AGREE 5 Tap DONE to finish registering your Samsung account Removing your Samsung account When you remove your registe...

Page 37: ...own or have the right to transfer The following content is about the data restoration features available during the initial setup procedures For more information about Samsung Cloud or Smart Switch refer to Samsung Cloud or Smart Switch Restoring data from your previous device Smart Switch You can connect your previous device to your device with a USB connector USBType C and a USB cable to easily ...

Page 38: ...rring files Doing so may cause data loss or device damage Transferring data increases the battery power consumption of your device Ensure that your device is sufficiently charged before transferring data If the battery power is low data transfer may be interrupted Restoring data from Samsung Cloud You can restore data you backed up from your previous device to Samsung Cloud 1 During the initial se...

Page 39: ...p it with anything sharp or apply excessive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device The device may not recognize touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers or the S Pe...

Page 40: ...Basics 40 Tapping and holding Tap and hold the screen for approximately 2 seconds Dragging Tap and hold an item and drag it to the target position Double tapping Double tap the screen ...

Page 41: ...Basics 41 Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 42: ...ld to launch the Google Assistant app Back Tap to return to the previous screen Displaying or hiding the navigation bar Using the Show and hide button at the left side of the navigation bar you can set the navigation bar to be hidden or pinned on the screen when you use apps or features The navigation bar is pinned by default If you want to view files or use apps in full screen double tap the Show...

Page 43: ...ton Add a button to hide or pin the navigation bar You can set whether or not to display the button for each app BACKGROUND COLOUR Change the navigation bar s background colour Hard press Home button Set the device to return to the Home screen when you hard press the Home button You can also adjust the amount of pressure needed to use the Home button when hard pressing it Unlock with Home button S...

Page 44: ... It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Edge panel handle Favourite apps Bixby Home indicator View your customized content ...

Page 45: ...on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area and tap Home screen settings Apps button Show Apps button APPLY The Apps button will be added at the bottom of the Home screen Apps button ...

Page 46: ...een in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts a...

Page 47: ...w folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be dele...

Page 48: ... Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and...

Page 49: ... The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected ...

Page 50: ...Basics 50 Icon Meaning Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level ...

Page 51: ...screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key or hard press the Home button or the Home button area to turn on the screen Locked screen ...

Page 52: ...ur characters numbers or symbols to unlock the screen None Do not set a screen lock method Intelligent Scan Register both your face and irises to the device to unlock the screen more conveniently Refer to Intelligent Scan for more information Face Register your face to unlock the screen Refer to Face recognition for more information Iris Register your irises to unlock the screen Refer to Iris reco...

Page 53: ...atures If capturing a screenshot by swiping is not activated launch the Settings app tap Advanced features and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen BixbyVision Recognize content using BixbyVision and search for relevant information Scroll capture Capture the current content and the...

Page 54: ...iew the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick se...

Page 55: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 56: ... in some languages To enter text you must change the input language to one of the supported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When ...

Page 57: ...tedly until the desired character appears Additional keyboard functions Predict words based on your input and show word suggestions To return to the keyboard functions list tap Enter emoticons Enter stickers You can also enter My Emoji stickers that look like you Refer to Enjoying My Emoji stickers while chatting for more information Attach animated GIFs This feature may not be available depending...

Page 58: ...nced features S Pen and then tap the Direct pen input switch to activate it Add an item from the clipboard Change the keyboard for one handed operation Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To p...

Page 59: ...red text 2 Tap More Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the definition on the screen to view more definitions In the detailed view tap to add the word to your favourite words list or tap Sear...

Page 60: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 61: ...r device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permis...

Page 62: ... by pressing the button twice Launch the Settings app tap Advanced features S Pen S Pen remote and then tap the switch to activate the feature The S Pen must be charged before you can use the S Pen remote feature Refer to Charging the S Pen for more information When you detach the S Pen from the slot the icon will appear on the status bar If the S Pen is discharged or far from the device or if the...

Page 63: ... which camera is being used Changing apps or features to use Change the app feature or actions you want to use with the S Pen feature To change the app to launch open the S Pen remote setting screen tap HOLD DOWN PEN BUTTONTO and then select an app or feature To change actions for each app open the S Pen remote setting screen tap Single press or Double press on the each app card under APP ACTIONS ...

Page 64: ...reactivate it The S Pen icon on the status bar will flicker and it will begin connecting You may experience a brief delay before it finishes connecting When the S Pen is connected the S Pen icon on the status bar will disappear You can only connect Samsung approved S Pens that support Bluetooth Low Energy BLE Do not detach the S Pen from the device when it is being connected Doing so will interrup...

Page 65: ...ss to frequently used apps To open the Air command panel detach the S Pen from the slot or hover the S Pen over the screen and press the S Pen button You can also tap the Air command icon with the S Pen Drag upwards or downwards on the Air command panel and select a function or app you want When the screen is off or locked with a screen lock method removing the S Pen will not open the Air command ...

Page 66: ...current content and the hidden content on an elongated page such as a webpage Refer to Screen write for more information Live message Instead of text message create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file Refer to Live message for more information Translate Hover the S Pen over a word to translate it Refer to...

Page 67: ...n tap the Floating icon switch to activate it While using apps that support the S Pen remote feature you can view actions available with each app by hovering the S Pen over the Air command icon Create note Create notes easily in a pop up window without launching the Samsung Notes app 1 Open the Air command panel and tap Create note Alternatively double tap the screen while pressing and holding the...

Page 68: ...tent you want to select Tap Auto select to automatically reshape the selected area If text is included in the selected area tap Extract text to recognize and extract text from the selected area To pin the selected area at the top of the screen tap Pin to screen 3 Select an option to use with the selected area BixbyVision Recognize content using BixbyVision and search for relevant information Draw ...

Page 69: ... resize Select a quality Adjust the position 4 Tap RECORD to start capturing Before capturing a video make sure that the video is playing The maximum duration you can capture an area of the video for will be displayed on the screen When capturing an area from a video its sound will not be recorded 5 Tap STOP to stop capturing 6 Select an option to use with the selected area Draw Write or draw on t...

Page 70: ...ontent you want to capture open the Air command panel and tap Screen write The current screen is automatically captured and the editing toolbar appears 2 If you capture the content on an elongated page such as a webpage tap Scroll capture to capture the hidden content Tap SCROLL CAPTURE repeatedly until screen capture is complete and then tap DONE 3 Write a memo on the screenshot Pen Eraser Undo R...

Page 71: ...ile handwriting or drawing a live message and saving it as an animated file 1 When you want to send an animated message while composing a message open the Air command panel and tap Live message Alternatively tap on the Samsung keyboard The live message window will appear 2 Customize pen settings and background image Change the writing effect Change the pen s radius Change the pen s colour Change t...

Page 72: ...n you are finished tap DONE and send the message The live message will be saved in Gallery as an animated GIF file or a video and it will be attached to the current message You can also share live messages using other sharing methods Select a live message in Gallery and tap On other screens rather than the message composition screen open the Air command tap Live message create a live message and t...

Page 73: ... translate open the Air command panel and tap Translate 2 Select the languages on the translator panel at the top of the screen You can change the text between words and sentences by tapping or 3 Hover the S Pen over the text you want to translate or the unit you want to convert The translated text will appear To listen to the pronunciation of the original text tap The icon may not appear dependin...

Page 74: ...d translate text and more Refer to BixbyVision for more information 1 When there is an image you want to search for relevant information or extract text from open the Air command panel and tap BixbyVision 2 Hover the S Pen over the content you want When the content is recognized the available search icons will appear 3 Select an icon you want 4 To close BixbyVision tap on the BixbyVision panel ...

Page 75: ...over the S Pen over an area of the screen to enlarge it Open the Air command panel tap Magnify and hover the S Pen over the area you want to enlarge Close the magnifier Change the magnification ratio Change the size of the magnifier ...

Page 76: ...en tap Glance The app will be reduced to a thumbnail at the bottom of the screen While browsing webpages hover the S Pen over the thumbnail to open the map app on the full screen and quickly search for places Thumbnail Hover the S Pen away from the screen to reduce the app to a thumbnail again To close the minimized app tap and hold the thumbnail and drag it to Remove at the top of the screen ...

Page 77: ...colour images provided by PENUP Using the various colours create your own artwork Open the Air command panel tap Colouring select an image and then start colouring the image When you are finished save the image to Gallery or post it to PENUP ...

Page 78: ...review window Action buttons If this feature is not activated launch the Settings app tap Advanced features S Pen and then tap the Air view switch to activate it Pen Select While pressing and holding the S Pen button drag the S Pen over text or item lists to select multiple items or text You can also copy and paste the selected items or text into another app or share them with others ...

Page 79: ... You can create memos in different colours depending on your S Pen s colour If you want to change the colour to white launch the Settings app tap Advanced features S Pen Screen off memo and then tap the Use S Pen signature colour switch to deactivate it If the S Pen s colour is black you can only create memos in white Creating a screen off memo 1 When the screen is off detach the S Pen or tap the ...

Page 80: ...in a screen off memo you can view the memo on the Always On Display To edit the pinned memo double tap the memo If you pin the edited memo on the Always On Display again the original memo will be saved to Samsung Notes Screen off memo To minimize the pinned memo double tap The memo will be displayed as the icon on the Always On Display To view the memo again double tap If you do not perform any ac...

Page 81: ...ck with S Pen remote feature is available only when the screen lock method is set To use this feature the S Pen must be connected to your device 1 Launch the Settings app and tap Advanced features S Pen Unlock with S Pen remote 2 Tap Unlock with S Pen remote OK 3 Unlock the screen using the preset screen lock method Now you can unlock the screen by pressing the S Pen button ...

Page 82: ...r device must be connected to aWi Fi or mobile network To use Bixby you must register and sign in to your Samsung account Bixby is only available in some languages and certain features may not be available depending on your region Starting Bixby When you launch Bixby for the first time the Bixby intro page will appear You must select the language to use with Bixby register and sign in to your Sams...

Page 83: ...formation will appear on the screen 4 Tap 5 Read and agree to the terms and conditions and tap 6 Tap and follow the on screen instructions to register your voice If you set the voice wake up feature you can start a conversation with Bixby by saying Hi Bixby 7 Tap to complete the setup The Bixby screen will appear Suggested commands Access additional options My profile Communicate via text Communic...

Page 84: ...lternatively say Hi Bixby and when the device emits a sound say what you want For example while pressing and holding the Bixby key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow while pressing and holding the Bixby key just say Tomorrow Because Bixby understands the context of the conversation it will show you tomorrow s weath...

Page 85: ... Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Press the Bixby key and tap Settings Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and when the device emits a sound start a conversation Communicating by typing text If your voice is not recognized due to ...

Page 86: ...n For example while pressing and holding the Bixby key say Call mom and then release your finger from the Bixby key Bixby will now make a call to the contact saved as mom Viewing more ways to use Bixby To view more ways to use Bixby press the Bixby key and then swipe to the left on the screen You can check out services supported by Bixby and examples of commands Some features may not be available ...

Page 87: ... up and then tap the Use when phone speaker playing switch to activate it Checking what Bixby understood You can check how Bixby understood what you said If Bixby understood your intention differently you can let Bixby know the correct meaning Drag Bixby s answer area downwards What Bixby understood and any used services will appear If Bixby misunderstood your intention edit the content and change...

Page 88: ...p Quick commands ADD 2 Tap Quick command word or phrase and enter a quick command name 3 Tap Add a command and select a method you want Select a command Select one from the commands list Say a command Say your command Type a command Type your command 4 Select or enter a command that Bixby will perform To add additional commands tap Add a command 5 Tap SAVE Now you can give multiple commands by say...

Page 89: ...voice is not heard clearly via the built in microphone due to noisy environments Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby and say your request to the microphone This feature may not be available or its method of use may vary depending on the earphones and Bluetooth headset Call button ...

Page 90: ... pressing the icon This option is available only if you are using headphones or Bluetooth audio or start a conversation by saying Hi Bixby Voice wake up Set Bixby to wake up when it hears you say Hi Bixby You can also change the settings for the voice wake up feature Use while phone locked Set Bixby to complete some actions such as making a call or launching a map app while the device is locked Au...

Page 91: ...age Text Wine Place QR code To use this feature the device must be connected to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get correct search results depending on the image size format or resolution S...

Page 92: ...pear on the screen To view more information tap the feature icon or select a search result Translating or extracting text Recognize and show the translated text on the screen You can also extract text from a document or an image file For example if you want to know what a sign says while travelling abroad use the Bixby Vision features The device will translate the sign s text into the language you...

Page 93: ... information about nearby places by recognizing your current location For example if you want to search for nearby cafes use the BixbyVision features The device will search for and show you nearby cafes 1 When you have a desired place or object launch BixbyVision 2 Select and keep the place or object within the screen to recognize it You can view basic information about nearby places If you want t...

Page 94: ...o recognize it 3 Tap or select a search result on the screen The information about the wine label will appear Reading QR codes Recognize QR codes and view a variety of information such as websites photos videos maps and business cards 1 When you have a desired image or object launch BixbyVision 2 Select and keep the QR code within the screen to recognize it The information connected to the QR code...

Page 95: ...register and sign in to your Samsung account Opening Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear When launching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Recommended content 3 To ...

Page 96: ...ard from the list tap Hide for now Alternatively drag the card to the right To stop displaying a card on the list tap Don t show again Selecting apps to show as cards Add or delete apps to show as cards on the Bixby Home screen On the Bixby Home screen tap Settings Cards and tap the switches next to items to add or delete them If an app is not installed on the device you must install it to use it ...

Page 97: ...ct to aWi Fi or mobile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Reminder from Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear 2 Tap GET STARTED on the UPCOMING REMINDERS card The Reminder intro page will appear Add the app i...

Page 98: ...e or location setting You can also save various content such as a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder and enter Water the flowers 3 Tap Set conditions Pick a place and set the location to home 4 Tap WHEN I ARRIVE AT DONE 5 Tap SAVE to save the reminder When ...

Page 99: ...owers when I get home Bixby will save what you said as a reminder Checking reminder notifications At the preset time or location a notification pop up window will appear Tap COMPLETE or SNOOZE Viewing the reminders list Launch the Reminder app to view your reminders list To view reminder details select a reminder ...

Page 100: ... reminders that you do not need to be reminded of as complete On the reminders list select a reminder and tap COMPLETE Alternatively drag the reminder to the left Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed EDIT 2 Tick items to restore and tap RESTORE Reminders will be added to the reminders list and you will be reminded at the preset times ...

Page 101: ...h the Phone app and enter a phone number If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call Create a new contact Add the number to an existing contact Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 102: ...eed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag o...

Page 103: ...and then tap Missed calls If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manuall...

Page 104: ...vailable Access additional options Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Extra volume Increase the volume Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microp...

Page 105: ...t 1 Launch the Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contact This allows you to view the caller s information when they call without having them listed in Contact 1 Lau...

Page 106: ...s Creating a new contact 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 107: ...ith online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Cloud and accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following search...

Page 108: ...essage with others using the profile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing and then tap the s...

Page 109: ...me Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick contacts and tap MERGE ...

Page 110: ...ch the Messages app and tap 2 Add recipients and tap START 3 Enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the keyboard is hidden Access additional options Enter a message Make a call to the recipient Enter stickers Attach files Recipient Send the message 4 Tap to send the message ...

Page 111: ... you via messages While composing a message tap or on the Samsung keyboard and tap the My Emoji icon My Emoji stickers will appear Select the sticker that you want to share My Emoji stickers will appear after you create My Emoji in the Camera app Refer to Creating My Emoji for more information ...

Page 112: ...ion To reply to the message tap Enter message enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap INBOX and select a contact Or tap CONTACTS select contacts and then tap DO...

Page 113: ...set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Notification reminder and then tap the switch to activate it Then tap the Messages switch to activate it Deleting messages 1 Launch the Messages app and tap CONVERSATIONS 2 On the messages list select a contact 3 Tap and hold a message tap Del...

Page 114: ...ddress field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Quick menu Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks sa...

Page 115: ... device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint or irises as the lock method along with the password tap the Fingerprints or Irises switch to activate it Refer to Fin...

Page 116: ...ccount If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the top of the emails list Tap an email...

Page 117: ...re you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turn...

Page 118: ...ecord a video 2x optical zoom Camera settings Switch between the front and rear cameras Shooting modes BixbyVision Options for current shooting mode To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to ...

Page 119: ...ms The maximum recording time may reduce when you record video at high resolution Zooming in and out Use various methods to zoom in or out Spread two fingers apart on the screen to zoom in and pinch to zoom out Control the zoom with one finger Drag on the zoom bar towards or Use the 2x optical zoom to get clear photos even when you zoom in on a far away subject On the preview screen tap Zooming fe...

Page 120: ... the preview screen 1 On the preview screen tap Edit camera modes Rear camera or Front camera Alternatively tap and hold the shooting modes list on the preview screen 2 Tick modes to use To change the order of shooting modes drag to another location Rear camera Front camera Shooting modes list ...

Page 121: ...era button switch to activate it Setting the camera button action You can take a series of photos or create an animated GIF by tapping and holding the camera button On the preview screen tap Hold Camera button to and select an action you want to use Take picture Take a photo Take burst shot Take a series of photos Create GIF Create an animated GIF with sequential photos you taken The Take burst sh...

Page 122: ...rame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a photo This feature is available only in AUTO and PRO modes Separating the focus area and the exposure area You can separate the focus area and the exposure area Tap and hold the preview screen The AF AE frame will appear on the screen Drag the frame to the area where you ...

Page 123: ...ed This feature is available only in AUTO mode If you do not want to use this feature tap on the preview screen and tap the Scene optimizer switch to deactivate it Flaw detection If a photo is taken poorly the device will notify you to take the photo again When someone blinks or appears blurry in photos or if there are smudges on the lens a notification will appear after you take the photo If you ...

Page 124: ...w motion You can record super slow motion videos in the Single take and Multi take modes On the preview screen tap Super Slow mo and select a mode you want Single take Record a short video by capturing a single moment in super slow motion Multi take Record a video and capture multiple moments in super slow motion Motion detection area View information Toggle between the auto and manual modes Start...

Page 125: ...the following When the device shakes When another object is moving near the subject in the motion detection area When recording under flickering light such as a fluorescent light When recording in dark areas where noise occurs Recording super slow motion videos in single take mode Record a short video by capturing a single moment that the subject is moving 1 On the shooting modes list tap SUPER SL...

Page 126: ...eo you can capture the moments that the subject is moving in super slow motion 1 On the shooting modes list tap SUPER SLOW MO 2 On the preview screen tap Super Slow mo Multi take and double tap the Back button 3 Select either Auto or Manual mode Auto When motion is detected in the motion detection area the device will capture the moment in super slow motion Manual At the moment you want to capture...

Page 127: ...ording the video Capture in super slow motion Number of times super slow motion was used Stop recording a video Auto multi shot Manual multi shot Changing the motion detection area To move the motion detection area tap the area inside the frame and drag it to a new location To adjust the area size tap a corner of the frame and drag it ...

Page 128: ...a different file or share it Change the background music Turn the super slow motion effect on or off View super slow motion sections Crop a section Select and view a super slow motion section of the video If you want to turn off the super slow motion effect tap When you tap and hold a section you can save it as a separate file or share it Crop out a desired section Drag the start bracket and the e...

Page 129: ... preview screen Short clips with different effects will appear 2 Select a clip you want and tap SHARE 3 Select a file format and a sharing method Some social network services and messenger apps may not support the sharing feature This feature is only available for unedited original videos recorded in super slow motion ...

Page 130: ...g the Live focus feature Adjust the background blur level on the preview screen and take a photo that highlights the subject Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour or pattern to the background The subject ...

Page 131: ...Apps and features 131 3 When Live focus ready appears on the preview screen tap to take a photo Background blur adjustment bar LIVE FOCUS Dual capture Beauty effect ...

Page 132: ... to decorate the photo and make it look different 1 Select a photo taken with the Live focus feature and tap ADJUST BACKGROUND BLUR 2 To adjust the background blur level drag the background blur adjustment bar to the left or right To change the background blur shape drag the effect list to the left or right and select an effect you want The effect list will appear only when the photo has blur shap...

Page 133: ...een On the shooting modes list tap LIVE FOCUS Make sure the Dual capture feature is activated and then take a photo Select the photo and view the close up and wide angle photos A close up photo A wide angle photo AR EMOJI Create a My Emoji that look just like you You can now send stickers made with My Emoji to liven up any conversation You can take photos and record videos using AR Emojis such as ...

Page 134: ...My Emoji s gender and tap NEXT 4 Decorate My Emoji To edit details such as the eye colour or face shape tap 5 Tap SAVE When a pop up window appears tick Save My Emoji stickers in Gallery and tap OK Create My Emoji AR EMOJI Edit detailed settings Edit basic settings You can use the AR EMOJI feature in both the front and rear cameras If you are using the rear camera it will automatically switch to t...

Page 135: ... Emoji that mimics your expressions 1 On the shooting modes list tap AR EMOJI 2 Select an AR Emoji you want Characters that follow you and various stickers glasses hats etc Stickers that follow your face My Emoji emojis that look like you 3 Tap to take a photo or tap to record a video You can check out photos and videos that you have recorded in Gallery and share them ...

Page 136: ...ckers while chatting You can use My Emoji stickers during a conversation via messages or on a social network 1 On the Samsung keyboard tap 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker will be inserted My Emoji icon Deleting My Emoji stickers On the Samsung keyboard tap and tap at the bottom of the keyboard Select the My Emoji stickers you want to delete and ta...

Page 137: ... or tap to record a video Available options Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result in noise in photos If the shutter speed is set manually you cannot set the ISO setting to AUTO Adjust the shutter speed A slow shutter speed allows ...

Page 138: ...anually you cannot change the exposure value The exposure value will change and be displayed based on the shutter speed setting Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene To get the best shots using panorama mode follow these tips Move the camera slowly in one direction Keep the image within the frame on the camera s viewfinder If...

Page 139: ...d 4 Tilt the device or swipe on the screen to rotate the captured motion panorama To save the motion panorama as a video file tap SAVEVIDEO Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap HYPERLAPSE 2 Tap and select a frame rate option If you set the frame rate to Auto the device will automatically adjust the frame r...

Page 140: ...review screen tap Edit camera modes Rear camera and then tick Food 1 On the shooting modes list tap FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 141: ...r camera and then tick Slow motion 1 On the shooting modes list tap SLOW MOTION 2 Tap to start recording 3 When you are finished recording tap to stop 4 On the preview screen tap the preview thumbnail 5 Tap The fastest section of the video will be set as a slow motion section and the video will start playing Up to two slow motion sections will be created based on the video To edit the slow motion ...

Page 142: ...palm a countdown timer will appear When the time is up the device will take a photo Applying beauty effects You can modify facial features such as your skin tone or face shape before taking self portraits You can also try various makeups on your face 1 On the preview screen tap 2 Select the options to apply beauty effects to your face and take a photo of yourself Selfie focus mode Take selfies tha...

Page 143: ...nd take a photo of yourself Colour Adjust the screen colour tone Skin tone Make your skin appear brighter and clearer Wide selfie mode Take a wide self portrait and include as many people in the photo as possible to avoid leaving people out 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 2 On the shooting modes list tap WIDE SELFIE 3 Face ...

Page 144: ...ing on the shooting conditions Taking a wide self portrait with motion You can take and view a wide self portrait with motion When taking a wide self portrait with motion sound will not be recorded Depending on the shooting conditions motion may not be saved 1 On the wide selfie preview screen make sure the motion feature is activated and take a wide self portrait with motion 2 On the preview scre...

Page 145: ...o calculate the exposure of the shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene Change the focus area in auto focus mode Multi focuses on several areas within the frame Multiple rectangles will appear to indicate the focused areas Centre focuses on the centre within the frame Create motion panorama photos or ...

Page 146: ...G Video size Select a resolution for videos Using a higher resolution will result in higher quality videos but they will take up more memory If you activate the High efficiency video feature you can record videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos will be saved as compressed files to conserve the device s memory You cannot play the HEVC videos on other devices or share ...

Page 147: ...esolution is high When zooming in or out using the 2x optical zoom Super Slow mo Select how you want to record super slow motion videos FRONT CAMERA Picture size Select a resolution for photos Using a higher resolution will result in higher quality photos but they will take up more memory Video size Select a resolution for videos Using a higher resolution will result in higher quality videos but t...

Page 148: ...w thumbnail and tap PLAY MOTION PHOTO To capture a still image from the video clip tap the screen to stop playback and tap CAPTURE This feature is available only in AUTO and SELFIE modes Video stabilization Activate anti shake to reduce or eliminate blurry image resulting from camera shake while recording a video When the Tracking AF feature is activated you cannot use this feature Grid lines Disp...

Page 149: ... can place anywhere on the screen Hold Camera button to Select an action to perform when you tap and hold the camera button PressVolume key to Set the device to use theVolume key to control the shutter or zoom in or out Reset settings Reset the camera settings Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more information About Camera View the Camera app ...

Page 150: ...with others Draw on the image Modify the image Add the image to favourites You can create a movie animated GIF or collage from multiple images On the list tap Create movie Create GIF or Create collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as types locations or documents To search for images by entering keywords tap the sea...

Page 151: ... change the shape of the background blur Viewing photos taken with the Dual capture feature View the close up photo and the wide angle photo taken with the Dual capture feature Launch the Gallery app select a photo taken with the Dual capture feature and then tap WIDE ANGLE or CLOSE UP Sending a live message Handwrite or draw on an image and send it as an animated file 1 Launch the Gallery app and...

Page 152: ...ange screen ratio Pause and resume playback Create an animated GIF Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Using theVideo enhancer feature Enhance the image quality of your video...

Page 153: ...to created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also view related content by tapping information on the screen File details Location information People information Auto created content Tags Edit information ...

Page 154: ... the Gallery app and tap ALBUMS 2 Tap Hide or unhide albums 3 Select albums to hide and tap APPLY To show albums again tap Hide or unhide albums deselect albums to show and then tap APPLY Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or ...

Page 155: ...tap DELETE Sharing albums Create albums and share them with your family and friends saved in your contacts They can view shared albums on devices signed in to their Samsung account such as smartphones TVs or refrigerators To use this feature your phone number must be verified To use this feature you must register and sign in to your Samsung account You may incur additional charges when sharing fil...

Page 156: ...and tap SHARED 2 Select an album to add images or videos 3 Tap ADD and tick images or videos to add 4 Tap DONE Syncing images and videos with Samsung Cloud When you sync your Gallery app with Samsung Cloud photos and videos you take will also be saved in Samsung Cloud You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices Launch the Gallery app tap Setting...

Page 157: ...s Deleting an image or a video Select an image or a video and tap at the bottom of the screen Deleting multiple images and videos 1 On the Gallery screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap DELETE ...

Page 158: ...On Display may change automatically depending on the lighting conditions If the sensor at the top of the device is covered for a certain period the Always On Display will turn off Opening notifications on the Always On Display When you receive message missed call or app notifications notification icons will appear on the Always On Display Double tap a notification icon to view its notification If ...

Page 159: ...play You can display an image on the Always On Display You can also display an animated GIF 1 Launch the Settings app Lock screen Clock style 2 Drag the types list to the left and select the icon with an image on it 3 Tap Add image and select an image To insert an animated GIF tap Add GIF and select a file 4 Tap DONE Changing the schedule for the Always On Display feature Launch the Settings app t...

Page 160: ...Using the Edge panels Drag the Edge panel handle towards the centre of the screen Then swipe to the left or right to switch between the Edge panels If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panels Apps edge People edge Edge panel handle ...

Page 161: ...itional panels tap Download To rearrange panels tap Reorder and drag to another location Setting the Edge panel handle You can change the location size transparency or vibration settings of the handle Drag the Edge panel handle towards the centre of the screen Then tap Edge panel handle Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the centre of the screen 2 Sw...

Page 162: ...hange the order of apps tap and hold an app and drag it to another location You can also edit the Apps edge panel by tapping EDIT People edge Add favourite contacts to the People edge panel to quickly contact them and view notifications received from them 1 Drag the Edge panel handle towards the centre of the screen 2 Swipe to the left or right to open the People edge panel Adding contacts to the ...

Page 163: ... change the order of contacts tap and hold a contact icon and drag it to another location You can also edit the People edge panel by tapping EDIT Contacting people from the People edge panel Open the People edge panel and tap a contact The communication buttons will appear on the screen Tap the desired button to call or send a message to the contact ...

Page 164: ...e lighting 1 Launch the Settings app tap Display Edge screen Edge lighting 2 Tap Manage notifications and tap the switches next to apps to receive notifications as the edge lighting Some notifications may not display as the edge lighting depending on notification types Quick reply You can reject incoming calls using custom rejection messages While the device s screen is facing downwards hold your ...

Page 165: ...indow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 166: ...ently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 167: ... bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximized Minimizing the split screen view Tap the Home button to minimize the split screen view The icon will appear on the status bar The app in the lower window will close and the app in the upper window will remain ac...

Page 168: ...rag upwards or downwards 3 Tap DONE The selected app window will be pinned at the top of the screen To unpin the window drag the bar between the app windows 4 In the lower window swipe upwards or downwards to select another app to launch Adding app pairs to the Home screen When you add app pairs to the Home screen you can launch two apps in the split screen view with a single tap Tap the bar betwe...

Page 169: ... Swipe upwards or downwards tap and hold an app window and then drag it to Drop here for pop up view The app screen will appear in the pop up view Minimize the window Close the app Maximize the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 170: ...eceive a message while watching a video or playing a game you can view the message and reply to it without switching the screen When you receive a notification with edge lighting while using an app drag the notification downwards This feature is only available to apps that support the Multi window and edge lighting features To view supported apps launch the Settings app tap Display Edge screen Edg...

Page 171: ...his feature at www samsung com samsungpay To use this feature you must sign in to your Samsung account and register your biometric data For more information refer to Samsung account Fingerprint recognition and Iris recognition To make payments with Samsung Pay the device may be required a connection to aWi Fi or mobile network depending on the region This app s availability and supported features ...

Page 172: ...your fingerprint or irises to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com samsungp...

Page 173: ...tures 173 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select a card to use ...

Page 174: ...el payments by visiting the place where you made them On the cards list swipe to the left or right to select the card you used Follow the on screen instructions to complete payment cancellation Samsung Gear Samsung Gear is an app that allows you to manage your Gear wearable device When you connect your device to the Gear you can customize the Gear s settings and apps Open the Samsung folder and la...

Page 175: ...xy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary depending on the region or service provider To submit your feedback or post your comments you must register and sign in to your Samsung account Refer to Samsung...

Page 176: ...o insert images or voice recordings into your notes Creating notes 1 Launch the Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording 3 When you are finished composing the note tap SAVE ...

Page 177: ...draw with the S Pen Pen Redo Easy writing pad Eraser Select and edit Undo Changing the pen settings When writing or drawing on the screen tap to change the pen type line thickness or pen colour Change the line thickness Change the pen colour Change the pen type Select a new colour using the colour picker ...

Page 178: ...n adjust the size of the eraser by dragging the size adjustment bar ERASE ALL Clear the note Even with a smaller eraser you may still not be able to precisely erase the intended part Using the easy writing pad Use the easy writing pad to enter your handwriting more easily When you write or draw on the easy writing pad your handwriting will be automatically adjusted and entered between the lines of...

Page 179: ...ransforming 1 When there is handwriting on the note tap To change the shape of the selection tap once more 2 Tap or draw a line around the input to select To move the input to another location select the input and then drag it to a new location To change the size of the selection tap the input and drag a corner of the frame that appears ...

Page 180: ...o paste or copy the text to a note tap PASTETO NOTE or COPY More Move to front Send the input to the front More Move to back Send the input to the back Painting with brushes On the note composer screen tap Brush to paint with various brushes When you are finished tap DONE to insert your painting into the note You can post your painting to PENUP to share it with others Select a new colour using the...

Page 181: ...be inserted into your note Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it 1 Launch the Samsung Notes app 2 Select a note and tap Pin to home screen The note will be added to the Home screen On the Home screen tap and hold a note to move or resize it To replace the note with another one tap CHANGE NOTE Saving a note as a reminder You can save ...

Page 182: ...more notes to delete 3 Tap PENUP Introduction PENUP is a social network service for sharing artwork drawn with the S Pen Post your artwork view others artwork and get useful drawing tips Post your artwork Your profile View artwork by category Your activities You can sign in to PENUP with your Samsung account or other SNS accounts ...

Page 183: ...ng draw artwork and then tap DONE Save and post To post your draft tap Drafts finish artwork and then tap DONE Save and post 3 Enter a title description and hashtag Add your artwork to post Add hashtags Share your artwork with your other SNS accounts Enter a description Select where to post the artwork Select a category Allow external search Enter a title 4 Tap POST Posting artwork from other apps...

Page 184: ...Open the Samsung folder launch the PENUP app and then select a post you want to view View the users who like the artwork Set the artwork as a favourite Repost the artwork You can also view the users who reposted the artwork View comments and add a comment To download artwork tap Download Downloaded artwork will be saved in Gallery You can only download artwork permitted by owners ...

Page 185: ...olouring images Using the various colours create your own artwork 1 Open the Samsung folder launch the PENUP app and then tap COLOURING 2 Select an image 3 Tap START COLOURING Start colouring 4 When you are finished tap DONE ...

Page 186: ...u can easily draw a nice image 1 Open the Samsung folder launch the PENUP app and then tap LIVE DRAWINGS 2 Select an image 3 Tap LEARNTO DRAW 4 To draw on the image tap to pause the playback You can change the playback speed by tapping 5 When you are finished tap The original image will be hidden and you can see the image you drew ...

Page 187: ... drew by hiding the photo 1 Open the Samsung folder and launch the PENUP app 2 Tap Drawing 3 Tap Take picture take a photo and then tap OK Alternatively tap Select from Gallery and select a photo 4 Select the area to draw adjust the transparency level and then tap SAVE The selected area will be added as a background 5 Draw on the photo 6 When you are finished tap The photo will be hidden and you c...

Page 188: ...or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Attach a map Enter the location Add a note Enter a title Select a sticker to display with the event Set the duration Add more details Set an alarm Change the event s colour 3 Tap SAVE to save the event ...

Page 189: ...g account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track ...

Page 190: ...our step count records with other Samsung Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from Samsung Health To add items to the Samsung Health screen tap Manage items and then select items GOALS Set your daily fitness goals and view your progress PROGRAMS Use customizable exercise programs...

Page 191: ...walk together set target step counts compete in challenges and view your ranking on the Steps leaderboard On the Samsung Health screen tap TOGETHER Steps The device counts the number of steps you take and measures the distance travelled On the Samsung Health screen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then ...

Page 192: ... for 30 minutes and then measure it again During winter or in cold weather keep yourself warm when measuring your heart rate Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate Do not talk yawn or breathe deeply while taking heart rate measurements Doing so may cause your heart rate to be recorded inaccurately Heart rate mea...

Page 193: ... rate tracker and tap MEASURE to start measuring your heart rate 2 Place your finger on the heart rate sensor on the back of the device 3 After a moment your current heart rate will be displayed on the screen Remove your finger from the sensor Your current heart rate ...

Page 194: ...ation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services t...

Page 195: ...tinguish between sound sources Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Change the recording mode Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 196: ...and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognize your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording 1 Open the S...

Page 197: ... many cities around the world time an event or set a specific duration ALARM Launch the Clock app and tap ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in...

Page 198: ...y name or select a city from the globe and then tap ADD To use the time zone converter tap Deleting clocks Tap and hold a clock tick clocks to delete and then tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET ...

Page 199: ...off Calculator Perform simple or complex calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTORY To close the calculation history panel tap KEYPAD To clear the history tap HISTORY CLEAR HISTORY To use the unit conversion tool ...

Page 200: ...d from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Open games with or without sound Change the performance mode View more games and install them Access additional options ...

Page 201: ...s tap Add a game Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance and then drag the bar to select the mode you want Focus on power saving This saves battery power while playing games Balanced This balances the performance and the battery usage time Focus on ...

Page 202: ...s Launch apps in a pop up window Edit the apps list Play games in full screen Lock some features during games Hide the buttons on the navigation bar Lock the touchscreen while the game is being played Capture screenshots Available options may vary depending on the game Blocking notifications during games Tap and tap the No alerts during game switch to activate it The device will mute notification ...

Page 203: ... products Register smart refrigerators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s screen Receiving notification Receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone Open the Samsung f...

Page 204: ...vailable features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Connecting to nearby devices Connect to nearby devices such as Bluetooth headsets easily and quickly Connection methods may vary depending on the type of connected devic...

Page 205: ...ist tap under ADD DEVICE MANUALLY and select a device type Or tap Search and enter the device or model name 4 Follow the on screen instructions to register devices Viewing and controlling connected devices You can view and control the devices For example you can check the ingredients in your refrigerator or adjust theTV volume 1 Open the Samsung folder launch the SmartThings app and then tap Devic...

Page 206: ...me To set a location tap Geolocation to select a location on the map and tap DONE 3 Tap SAVE Your location will be added To add devices to the location tap ADD DEVICE and follow the on screen instructions to register devices The devices will be added to the location Adding scenes Add a scene and register devices to it to control multiple devices at the same time with a single tap of a button or wi...

Page 207: ...tomation 3 Set the activation conditions for this automation 4 Tap ADD next to Then and set actions to perform To receive a notification when an automation runs tap Notify me and enter the message 5 Tap SAVE Receiving notifications You can receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone To se...

Page 208: ... feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Link Sharing Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a code To use this feature your phone number must be verified Share to device Share content with nearby devices viaWi Fi Direct or B...

Page 209: ...aneously use your smartphone You can connect your smartphone to an external display using an HDMI adaptor USBType C to HDMI or DeX Pad The following content is about how to use the HDMI adapter All accessories are sold separately Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially...

Page 210: ...DMI adaptor USB Type C to HDMI 3 On your smartphone s screen tap START SAMSUNG DeX Without changing your smartphone s screen the Samsung DeX screen will appear on the connectedTV or monitor If you tap SWITCHTO SCREEN MIRRORING the same screen as your smartphone will appear on the connectedTV or monitor The screen mode you first select will be applied for subsequent connections ...

Page 211: ... USBType C Use only Samsung approved chargers that support the fast charging feature 2 Connect one end of the HDMI cable to the DeX Pad s HDMI port and plug the other end of the cable into aTV or monitor s HDMI port Use only the HDMI cable supplied with the DeX Pad Otherwise the DeX Pad may not work properly ...

Page 212: ...ile device connector USBType C Ensure that your smartphone is horizontal to the connector Otherwise the DeX Pad and your smartphone may be damaged If you connect your smartphone with a case attached it may not correctly connect to the DeX Pad or run Samsung DeX properly depending on your device s case Remove the case before use ...

Page 213: ...t You can also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad and operate it with your fingers or the S Pen On your smartphone drag downwards from the top of the screen to open the notification panel and tap Use your phone as a touchpad You can use the touchpad only when using Samsung DeX mode If your smartphone s ...

Page 214: ...move to the Home screen and select apps you want to use Writing or drawing on the touchpad with the S Pen You can handwrite or draw on the touchpad with the S Pen Rotate the touchpad to the landscape orientation and detach the S Pen from your device The S Pen drawing pad will appear on the touchpad Using the screen keyboard When you enter text to send messages create notes or perform other tasks a...

Page 215: ...lt audio output launch the Settings app select Samsung DeX and then select the Set default audio output switch to activate it Favourite apps Add frequently used apps to the Home screen and launch them quickly Apps button View and run your smartphone s apps To install apps that are optimized for Samsung DeX select Apps for Samsung DeX Taskbar View the apps that are currently running Status bar View...

Page 216: ...n your smartphone Locking the Samsung DeX screen If you want to lock the external display and your smartphone s screen while using Samsung DeX select on the quick access toolbar While using Samsung DeX you cannot lock the external display and your smartphone s screen by pressing the Power key Enjoying games vividly on a large screen Play your smartphone s games on a large screen On the connectedTV...

Page 217: ...r information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos suc...

Page 218: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 219: ...ata or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option Data usage Keep track of your data usage amount and customize t...

Page 220: ...uired apps Refer to NFC and payment for more information Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth Refer to Mobile Hotspot andTethering for more information Mobile networks Configure your mobile network settings Location...

Page 221: ...o the network automatically select it from the list of networks and tap FORGET If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Tap Wi Fi Direct The ...

Page 222: ... Wi Fi Direct and select a device to receive the image 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device without the connection request procedure Ending the device connection 1 On the Settings screen tap Connections Wi Fi 2 Tap Wi Fi Direct The device displays the connected devices in the list 3 Tap the d...

Page 223: ...r example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want ...

Page 224: ... 3 Accept the Bluetooth connection request on the other device Dual audio You can connect up to two Bluetooth audio devices to your smartphone Connect two Bluetooth headsets or speakers to use them at the same time To use this feature the Bluetooth audio devices you want to connect must support the Media audio feature 1 On the Settings screen tap Connections Bluetooth and then tap the switch to ac...

Page 225: ...ces in the list 2 Tap next to the device name to unpair 3 Tap Unpair Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data saver feature is activated the icon will appear on the status bar Data saver feature activated To select ap...

Page 226: ...the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to send images or contacts to other devices and read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensu...

Page 227: ...vice to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Allow data exchange when your device s NFC antenna touches the other device s NFC antenna 1 On the Settings screen tap Connections NFC...

Page 228: ...network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTethering You may incur additional charges when using this feature Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices USB tethering Use USB tethering to share the device s mobile data connectio...

Page 229: ... Configure Mobile Hotspot and select the level of security Then enter a password and tap SAVE 3 On the other device s screen search for and select your device from theWi Fi networks list If the mobile hotspot is not found on your device tap Configure Mobile Hotspot tick Show advanced options and then deselect Hide my device and Use 5 GHz band when available If the other device cannot connect to th...

Page 230: ...int files Refer to Printing for more information MirrorLink Use the MirrorLink feature to control your device s MirrorLink apps on the vehicle s head unit monitor Refer to MirrorLink for more information Download booster Set the device to download files larger than 30 MB faster viaWi Fi and mobile networks simultaneously Refer to Download booster for more information VPN Set up virtual networks VP...

Page 231: ...More connection settings Printing Add service 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the printer plug in and tap the switch to activate it The device will automatically search for printers that are connected to the sameWi Fi network as your device 5 Select a printer to add To add printers manually tap Add printer Printing content While viewi...

Page 232: ... support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair your device with a vehicle via Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 Connect your device to the vehicle using a USB cable When they are connected access your device s Mi...

Page 233: ...fected If theWi Fi and mobile network connections have significantly different data transfer speeds the device may use only the fastest connection This feature supports HypertextTransmission Protocol HTTP 1 1 and Hypertext Transmission Protocol Secure HTTPS The feature cannot be used with other protocols such as FTP Sounds and vibration Options Change settings for various sounds on the device On t...

Page 234: ...ttons on the keypad Keyboard sound Set the device to sound when a key is touched Keyboard vibration Set the device to vibrate when a key is touched Sound quality and effects Configure additional sound settings You can also activate the surround sound mode Refer to Dolby Atmos surround sound for more information Separate app sound Set the device to play media sound from a specific app on the connec...

Page 235: ...tness Adjust the brightness of the display Auto brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter for more information Font and screen zoom Change the screen zoom setting or font size and style Screen mode Change...

Page 236: ...ying notifications or indicators on the status bar Navigation bar Change the navigation bar settings See Navigation bar soft buttons for more information Screen timeout Set the length of time the device waits before turning off the display s backlight Block accidental touches Set the device to prevent the screen from detecting touch input when it is in a dark place such as a pocket or bag Screensa...

Page 237: ...nce If you select the Adaptive display mode you can adjust the display colour balance by colour value Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Adaptive display This optimizes the colour range saturation and sharpness of your display You can also adjust the display colour balance by colour value AMOLED cinema This is suitable for watching vi...

Page 238: ...g the screen tone by colour value Increase or lower certain colour tones by adjusting the Red Green or Blue value individually 1 On the Settings screen tap Display Screen mode Adaptive display 2 Tick Advanced options 3 Adjust the Red Green or Blue colour bar to your preference The screen tone screen will be adjusted Screen resolution Change the screen resolution It is set to FHD by default Higher ...

Page 239: ...ds and overlap 3 Tap to select albums for displaying images 4 When you are finished tap the Back button To preview the selected option tap PREVIEW When you tap the screen while your screensaver is displayed the screen will turn on Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device On the Settings screen tap Wallpapers...

Page 240: ...ration mode for your convenience when using the device with one hand This feature may not be available depending on the region or service provider Finger sensor gestures Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor This feature is not available when the sensor is detecting your fingerprint Quick launch Camera Set t...

Page 241: ...e to mute incoming calls or alarms by using palm motions or facing the device s screen downwards Swipe to call or send messages Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number in the Phone or Contacts app Dual Messenger Install the second app and use two separate accounts for the same messenger app Refer to Dual Messenger for more ...

Page 242: ...tifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to disab...

Page 243: ...ur finger Battery Performance mode Storage Device security Memory Using the quick optimization feature On the Settings screen tap Device maintenance FIX NOW or OPTIMIZE NOW The quick optimization feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for cr...

Page 244: ...miting the apps and features available Network connections except for the mobile network will be deactivated Managing the battery You can save battery power by preventing apps that are running in the background from using battery power when they are not being used Tick apps from the apps list and tap SAVE POWER Also tap Advanced settings and set the App power monitor options You can set the device...

Page 245: ...lable capacity may change when you update the device You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website Managing the memory To delete residual files such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under USER DATA Then tick items to select and tap DELETE or UNINST...

Page 246: ...creen lock settings for the selected lock method Always On Display Set the device to display information while the screen is turned off Refer to Always On Display for more information Clock style Change the type and colour of the clock on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming FaceWidgets Change the settings of ...

Page 247: ...option and follow the on screen instructions to complete the setting Biometrics and security Options Change the settings for securing the device On the Settings screen tap Biometrics and security Intelligent Scan Register both your face and irises to the device to unlock the screen more conveniently Refer to Intelligent Scan for more information Face Recognition Set the device to unlock the screen...

Page 248: ...to Samsung Pass for more information Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information App permission monitor Set to receive notifications when the permissions you select are used by apps that you are not using You can manage the settings of each app and view their permission usage history Secure startup Protect yo...

Page 249: ...ing the irises and then re register your irises If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted If you want to use your biometri...

Page 250: ...ognize your irises or face when something prevents a good view of your face or eyes e g glasses contact lenses hat low eyelids recent eye surgery disease dirt damage to the camera or excessive movement Registering irises and face 1 On the Settings screen tap Biometrics and security Intelligent Scan 2 Unlock the screen using the preset screen lock method If you have not set a screen lock method cre...

Page 251: ...eactivated Unlocking the screen using Intelligent Scan You can unlock the screen with your face and irises instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Intelligent Scan 2 Unlock the screen using the preset screen lock method 3 Tap the Intelligent Scan unlock switch to activate it 4 On the locked screen look at the screen When your face and irises ...

Page 252: ...ecognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing glasses hats mas...

Page 253: ...your registered face and register your face again Deleting the registered face data You can delete face data that you have registered 1 On the Settings screen tap Biometrics and security Face Recognition 2 Unlock the screen using the preset screen lock method 3 Tap Remove face data Once the registered face is deleted all the related features will also be deactivated Unlocking the screen with your ...

Page 254: ...d web sign in Samsung Pay Screen lock Secure Folder This feature may not be available depending on the region or service provider If you use your iris as a screen lock method your irises cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the irises Be careful not ...

Page 255: ...nked to an epileptic condition or has a family history of such symptoms or conditions should consult a doctor before using iris recognition Biometric data collected and stored locally by the iris scanner is not intended for any diagnostic therapeutic or preventative medical purposes For better iris recognition The phone may not recognize your eyes when something prevents the camera from getting a ...

Page 256: ... have not set a screen lock method create one 3 Read the on screen instructions and tap CONTINUE To register only one iris of your eyes tap Register just one iris 4 Hold the device with the screen facing towards you and look at the screen 25 35 cm 5 Position your eyes inside the circles on the screen and open your eyes wide The iris recognition camera will scan your irises When an iris unlock scre...

Page 257: ... has been deleted all the related features will also be deactivated Using Samsung Pass When you register your irises to Samsung Pass you can use them to easily verify your identity or sign in to websites Refer to Samsung Pass for more information Using irises with Samsung Pay You can use irises with Samsung Pay to make payments quickly and securely Refer to Samsung Pay for more information Samsung...

Page 258: ...curity Iris Scanner 2 Unlock the screen using the preset screen lock method 3 Tap the Iris unlock switch to activate it 4 On the locked screen swipe in any direction and position your eyes inside the circles on the screen to scan your irises 25 35 cm To unlock the screen using iris recognition without swiping on the locked screen tap Screen on iris recognition switch to activate it ...

Page 259: ...s identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognized unlock the device using ...

Page 260: ...n sensor and your fingers are clean and dry The device may not recognize fingerprints that are affected by wrinkles or scars The device may not recognize fingerprints from small or thin fingers If you bend your finger or use a fingertip the device may not recognize your fingerprints Make sure to cover the entire fingerprint recognition sensor with your finger To improve recognition performance reg...

Page 261: ...rprint to unlock the screen Deleting registered fingerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap EDIT 4 Tick fingerprints to delete and tap REMOVE Using Samsung Pass When you register your fingerprints to Samsung Pass you can use them to easily verify your ident...

Page 262: ... locked screen place your finger on the fingerprint recognition sensor and scan your fingerprint Samsung Pass Samsung Pass allows you to sign in to your Samsung account websites or apps more easily and securely via your biometric data such as fingerprints or irises rather than entering your login information Register your biometric data to Samsung Pass and set to sign in to supported websites or a...

Page 263: ...cognition for more information 6 Scan your fingerprint or irises and tap NEXT to complete the Samsung Pass registration If the Add to Home screen option is ticked the Samsung Pass icon will be added on the Home screen Verifying the Samsung account password You can use Samsung Pass to verify your Samsung account password You can use your biometric data instead of entering your password for example ...

Page 264: ... website Using Samsung Pass to sign in to apps You can use Samsung Pass to easily sign in to apps that support ID and password autofill 1 Open an app that you want to sign in to 2 Enter your user name and password and then tap the app s sign in button 3 When a pop up window asking whether you want to save the sign in information appears tap SAVE You can now use the biometric data you registered to...

Page 265: ...ung Pass the site or app tab will not appear Available websites and apps may vary depending on the region or service provider Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass Deleting your Samsung Pass data You can delete your biometric data web sign in information and app data registered to Samsung Pass with Delete data Your agreem...

Page 266: ...lder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customize the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location Setting up Secure Folder 1 Launch the Secure Folder app Alt...

Page 267: ...ng auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock Moving content to Secure Folder Move content such as photos and contacts to Secure Folder The following actions are an example of moving an image from t...

Page 268: ...s Add an app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap ADD To install apps from Play Store or Galaxy Apps tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS Removing apps from Secure Folder Tap Edit apps tick apps and then tap Uninstall Adding accounts Add your Samsung and Google accounts or other accounts...

Page 269: ...r Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Add account and register and sign in to your Samsung account 3 Tap Back up Secure Folder data 4 Tick items you want to back up and tap BACK UP NOW Data will be backed up to Samsung Cloud Restoring dat...

Page 270: ...es via Smart Switch On the Settings screen tap Cloud and accounts Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Accounts Add your Samsung and Google accounts or other accounts to sync with Backup and restore Keep your personal i...

Page 271: ...t the backup option and back up your data If your device supports Samsung Cloud launch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE tap Back up and then back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launch the Settings app tap Cloud and accounts Sam...

Page 272: ...ap RESTORE Syncing data You can sync data saved in your device such as images videos and events with Samsung Cloud and access it from other devices 1 On your new device launch the Settings app and tap Cloud and accounts Samsung Cloud 2 Tap Settings Sync settings 3 Tap the switches next to the items you want to sync with You can check the saved data or change the settings by tapping the GALLERY SAM...

Page 273: ...pe C You can connect your previous device to your device with the USB connector USBType C and a USB cable to easily and quickly transfer data 1 Plug the USB connector USBType C into the multipurpose jack of your device 2 Connect your device and the previous device using the previous device s USB cable USB Connector USBType C Your device Previous device The previous device s USB cable ...

Page 274: ...from the device when you are transferring files Doing so may cause data loss or device damage Transferring data increases the battery power consumption of your device Ensure that your device is sufficiently charged before transferring data If the battery power is low data transfer may be interrupted Transferring data wirelessly viaWi Fi Direct Transfer data from your previous device to your device...

Page 275: ...ata from your previous device to external storage 2 Insert or connect the external storage device to your device 3 On your device launch the Settings app and tap Cloud and accounts Smart Switch EXTERNAL STORAGE RESTORE 4 Follow the on screen instructions to transfer data from external storage Transferring backup data from a computer Transfer data between your device and a computer You must downloa...

Page 276: ...device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Viewing imported data You can view the imported data on the same app from your previous device If your new device does not have the same apps to view or play the imported data the data will be sav...

Page 277: ...ate and time Access and alter the settings to control how the device displays the time and date If the battery becomes fully discharged the time and date are reset Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more information Report diagnostic info to Samsung Set the device to automatically send the device s diagnostic and usage information to Samsung Ma...

Page 278: ...nd move it to the top of the list Then tap DONE If an app does not support the default language the next supported language in the list will be used Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to blo...

Page 279: ... On the Settings screen tap User manual About phone Access your device s information On the Settings screen tap About phone To change your device s name tap EDIT Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software informat...

Page 280: ...voice feedback When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility Vision Voice Assistant and then tap the switch to activate it To deactivateVoice Assistant tap the switch and tap anywhere on the screen twice quickly When you activateVoice Assistant for the first time...

Page 281: ...ownwards Change the most recent contextual menu settings Swiping to the left then right in one motion Scroll up the screen Swiping to the right then left in one motion Scroll down the screen Swiping upwards then downwards in one motion Move to the first item on the screen Swiping downwards then upwards in one motion Move to the last item on the screen Two finger gestures Tapping twice Start pause ...

Page 282: ...e text reading and selecting granularity Swiping upwards then downwards in one motion Return to the previous screen Swiping downwards then upwards in one motion Return to the Home screen Four finger gestures Tapping Return to the previous screen Tapping twice Return to the Home screen Tapping three times Open the list of recent apps Using the contextual menu While you are usingVoice Assistant swip...

Page 283: ...s used whenVoice Assistant is activated such as languages speed and more Pitch changes Set the device to read aloud text with an altered pitch when you enter text Read keyboard input aloud Set the device to read aloud the item under your finger while using a keyboard Speak while screen is off Set the device to read aloud notifications when the screen is turned off Mute with proximity sensor Set th...

Page 284: ... when you tap items Cursor colour Select a colour of the square cursor that appears when you tap items Quick menu Select contextual menu options to display when you swipe to the left or right with three fingers Manage custom labels Manage the labels you added Keyboard shortcuts Set key shortcuts to use when using an external keyboard Status bar information Select items to read aloud when you tap t...

Page 285: ... finger When you hear the character you want release your finger from the screen to select it The character is entered and the device reads the text aloud If Rapid key input is not activated release your finger from the character you want and then tap anywhere on the screen twice quickly Entering additional characters Tap and hold a key on the keyboard to enter additional characters available for ...

Page 286: ...r will launch 2 Tap to start recording Speak into the microphone 3 When you are finished recording tap DONE to stop 4 Hold the back of your device over the voice label The information in the voice recording will be written to the voice label Changing the screen zoom and font Change the screen zoom setting or font size and style Launch the Settings app and tap Accessibility Vision Font and screen z...

Page 287: ...where you want to zoom in on the screen Magnifying the screen Magnify the screen and zoom in on a specific area Launch the Settings app and tap Accessibility Vision Magnification Triple tap the screen to magnify Zoom in by tapping the screen three times To return to the normal view tap the screen three times again Tap the button to magnify Zoom in by tapping on the navigation bar and then tapping ...

Page 288: ...ours switch to activate it Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours The device changes the colours into more recognisable colours Launch the Settings app tap Accessibility Vision Colour adjustment and then tap the switch to activate it Select an option To adjust the intensity of colour drag the adjustment bar under INTENSITY ...

Page 289: ... then tap the Doorbell detector switch to activate it 2 Tap to make a recording of your doorbell The device will detect and record the doorbell 3 Tap and ring your doorbell to check if it is recorded correctly When the device detects the doorbell sound tap OK To change the doorbell sound tap Change doorbell sound The device will vibrate when it detects sound and the alert will be saved as a log Se...

Page 290: ...C or Google subtitles CC and then tap the switch to activate it Select an option for configuring the caption settings Adjusting the sound balance Set the device to adjust the sound balance when using an earphone 1 Connect an earphone to the device and wear it 2 Launch the Settings app and tap Accessibility Hearing 3 Drag the adjustment bar under Left right sound balance to the left or right and ad...

Page 291: ...Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps features and settings You can easily control the device by tapping the assistive menus in the icon 1 Launch the Settings app and tap Accessibility Dexterity and interaction Assistant menu 2 Tap the switch to activate it The assistive shortcut icon appears at the bottom rig...

Page 292: ...ive menus Set the device to display enhanced assistive menus for selected apps Launch the Settings app tap Accessibility Dexterity and interaction Assistant menu Assistant plus tap the switch to activate it and then select apps Easy screen turn on Turn on the screen by moving your hand above the sensor at the top of the device You can turn on the screen without pressing a key When you use this fea...

Page 293: ...ey and theVolume Up key simultaneously while using an app 4 Adjust the size of the frame or draw a line around an area that you want to restrict 5 Tap DONE The device displays the restricted area The restricted area will not react when you touch it and the device s keys will be disabled However you can enable functions for the Power key Volume key and keyboard in interaction control mode To deacti...

Page 294: ...language of the text to speech feature Speech rate Adjust the speed for the text to speech feature Pitch Adjust the pitch of the text to speech feature PLAY Play a short demonstration of your speech settings RESET Reset the speech speed and pitch Direction lock Create a directional combination to unlock the screen 1 Launch the Settings app tap Accessibility Direction lock and then tap the switch t...

Page 295: ...bility Voice Assistant Universal switch Magnifier window Negative colours Colour adjustment Interaction control Accessibility shortcut Set to start a shortcut service quickly Launch the Settings app tap Accessibility Accessibility shortcut and then tap the switch to activate it Then tap Shortcut service and select a shortcut service to start when you simultaneously press and hold theVolume Up key ...

Page 296: ... between alerts tap Reminder interval To set apps to alert you to notifications select apps under SHOW NOTIFICATIONS FROM Answering or ending calls Change the method for answering or ending calls Launch the Settings app and tap Accessibility Answering and ending calls Select the desired method Using single tap mode When an alarm sounds or a call comes in tap the button to stop the alarm or answer ...

Page 297: ...Launch the Settings app and tap Accessibility Accessibility settings backup Import export Import from My Files Select a file to import and tap DONE The accessibility settings will be updated according to the imported file Sharing accessibility settings files Share accessibility settings files with others via email Wi Fi Direct Bluetooth and more Launch the Settings app and tap Accessibility Access...

Page 298: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 299: ...ched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 300: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provi...

Page 301: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 302: ...s may not work properly Your device supports multimedia files that are authorized by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions try the follow...

Page 303: ...work to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature an...

Page 304: ...f the screen Bixby does not respond Restart your device to clear any temporary software bugs Ensure that your device software is updated to the latest version If you are still having trouble with Bixby after trying these tips contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwar...

Page 305: ...hat nothing obstructing the iris recognition camera and LED and try again If light conditions are very different from when you registered your irises the device may not recognize your irises Move to another location and try again Ensure that the device is not moving or tilted too much ...

Page 306: ...h Do not use damaged power cords or plugs or loose electrical sockets Unsecured connections can cause electric shock or fire Do not touch the device power cords plugs or the electric socket with wet hands or other wet body parts Doing so may cause electric shock Do not pull the power cord excessively when disconnecting it Doing so may cause electric shock or fire Do not bend or damage the power co...

Page 307: ...use an impact to the charger or the device Handle and dispose of the device and charger with care Never dispose of the battery or device in a fire Never place the battery or device on or in heating devices such as microwave ovens stoves or radiators The device may explode when overheated Follow all local regulations when disposing of used battery or device Never crush or puncture the device Avoid ...

Page 308: ...ck Conductive materials may cause a short circuit or corrosion of the terminals which may result in an explosion or fire When using the wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The device may not charge properly or may overheat Do not bite or suck the device or the battery Doing so may damage...

Page 309: ...tact the equipment manufacturer before using your device to determine whether or not the equipment will be affected by radio frequencies emitted by the device On an aircraft using electronic devices can interfere with the aircraft s electronic navigational instruments Make sure the device is turned off during takeoff and landing After takeoff you can use the device in flight mode if allowed by air...

Page 310: ...ntre Failure to do so may result in fire or explosion Comply with all safety warnings and regulations regarding mobile device usage while operating a vehicle While driving safely operating the vehicle is your first responsibility Never use your mobile device while driving if it is prohibited by law For your safety and the safety of others use your common sense and remember the following tips Get t...

Page 311: ...Water damage to your device may void the manufacturer s warranty Store your device only on flat surfaces If your device falls it may be damaged The device can be used in locations with an ambient temperature of 0 C to 35 C You can store the device at an ambient temperature of 20 C to 50 C Using or storing the device outside of the recommended temperature ranges may damage the device or reduce the ...

Page 312: ...o close to your eyes Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing Flash based games for extended periods If you feel any discomfort stop using the device immediately If anyone related to you has experienced seizures or blackouts while using a similar device consult a physician before using the device If you feel discomfort such as a muscl...

Page 313: ...ing or moving Always be aware of your surroundings to avoid injury to yourself or others Make sure the headset cable does not become entangled in your arms or on nearby objects Do not paint or put stickers on your device Paint and stickers can clog moving parts and prevent proper operation If you are allergic to paint or metal parts of the device you may experience itching eczema or swelling of th...

Page 314: ...y the warranty within the validity period but damages or deterioration caused by using unapproved accessories are not When using the device mind the following Hold the device upright as you would with a traditional phone Speak directly into the microphone Do not disassemble modify or repair your device Any changes or modifications to your device can void your manufacturer s warranty If your device...

Page 315: ...h gold coloured contacts or terminals with your fingers or metal objects If dirty wipe the card with a soft cloth Inserting a card or connecting a cable by force or improperly may result in damage to the multipurpose jack or other parts of the device Ensure access to emergency services Emergency calls from your device may not be possible in some areas or circumstances Before travelling in remote o...

Page 316: ...le for any legal issues caused by the user s illegal use of copyrighted material Malware and viruses To protect your device from malware and viruses follow these usage tips Failure to do so may result in damages or loss of data that may not be covered by the warranty service Do not download unknown applications Do not visit untrusted websites Delete suspicious messages or email from unknown sender...

Page 317: ...pment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation if this equipment does cause harmful interference to radio or television reception which can be determined by turning the equip...

Page 318: ...his device has been tested and meets RF exposure guidelines when used with an accessory that contains no metal and that positions the mobile device 0mm from the body Correct disposal of this product Waste Electrical Electronic Equipment This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be dispose...

Page 319: ...ntent owner or service provider you may not modify copy republish upload post transmit translate sell create derivative works exploit or distribute in any manner or medium any content or services displayed through this device THIRD PARTY CONTENT AND SERVICES ARE PROVIDED AS IS SAMSUNG DOES NOT WARRANT CONTENT OR SERVICES SO PROVIDED EITHER EXPRESSLY OR IMPLIED FOR ANY PURPOSE SAMSUNG EXPRESSLY DIS...

Page 320: ...or suspension of any content or service made available through this device Samsung is neither responsible nor liable for customer service related to the content and services Any question or request for service relating to the content or services should be made directly to the respective content and service providers Technical requirements forWi Fi operation in the 5 GHz band Wi Fi Access Points th...

Page 321: ... Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories All other trademarks and copyrights are the property of their respective owners IC Notice This Class B digital apparatu...

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