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Samsung Galaxy M14, User Manual, Page: 3 / 123

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Summary of Contents for Galaxy M14

Page 1: ...www samsung com USER MANUAL English 02 2023 Rev 1 0 SM E146B DS SM M146B DS SM M146B DSN ...

Page 2: ...talling oruninstalling apps 33 Phone 36 Contacts 38 Messages 40 Camera 50 Gallery 54 AR Zone 58 Multi window Using multiple apps at once 61 Samsung Internet 62 Samsung Notes 63 Samsung Members 63 Samsung Kids 64 Samsung Global Goals 64 Samsung TV Plus 64 Galaxy Shop 64 GalaxyWearable 65 Calendar 66 Reminder Receiving notifications forto do items 67 Radio 68 Voice Recorder 68 My Files Checking and ...

Page 3: ...ccessories 114 Device overheating situations and solutions Appendix 117 Troubleshooting Settings 74 Introduction 74 Samsung account 74 Connections 76 Wi Fi 77 Bluetooth 78 NFC and contactless payments NFC enabled models 79 Data saver 80 Mobile data only apps 80 Mobile Hotspot 81 More connection settings 82 Connected devices 83 Modes and Routines 83 Using modes 83 Using routines 84 Sounds and vibra...

Page 4: ...E146B DS Side key Fingerprint recognition sensor Volume key Touch screen Headphone jack Front camera Proximity Light sensor Multipurpose jack USB Type C SIM card microSD card tray Microphone Microphone Speaker Main antenna GPS antenna Rearcamera Flash ...

Page 5: ...rprint recognition sensor Volume key Touch screen Headphone jack Front camera Proximity Light sensor Multipurpose jack USB Type C SIM card microSD card tray Microphone NFC antenna NFC enabled models Microphone Speaker Main antenna GPS antenna Flash Rearcamera ...

Page 6: ... device s sound may become quiet orcertain features may not work If you attempt to remove the dust orforeign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occurin the following situations If you attach metallic stickers on the antenna area of the device If you attach a device covermade with metallic material t...

Page 7: ...ture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app orfeature to launch by pressing the Side key twice Open Settings tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appearat the bottom of the screen Referto Navigation bar soft...

Page 8: ...t the charger from the device Quick charging Use a superfast chargerorfast charger You can check the connection status of the chargerby opening Settings and tapping Batteryand device care Battery If fast charging does not work open Settings tap Batteryand device care Battery More batterysettings and then check if the feature you want is turned on Also check if the USB cable and the USB poweradapte...

Page 9: ...pop up window that appears on yourphone is fordata transfer Do not select an app from the pop up window Reducing the batteryconsumption Yourdevice provides various options that help you conserve battery power Optimise the device using the device care feature When you are not using the device turn off the screen by pressing the Side key Turn on powersaving mode Close unnecessary apps Turn off the B...

Page 10: ...hargerthat guarantees the charging performance If the battery is completely discharged the device cannot be turned on immediatelywhen the chargeris connected Allow a depleted battery to charge fora few minutes before turning on the device If you use multiple apps at once network apps orapps that need a connection to anotherdevice the batterywill drain quickly To avoid losing powerduring a data tra...

Page 11: ...tray slot 3 Place the SIM orUSIM card on the traywith the gold coloured contacts facing downwards and gently press the SIM orUSIM card into the tray to secure it 4 Insert the tray back into the tray slot Use only a nano SIM card Use caution not to lose orlet others use the SIM orUSIM card Samsung is not responsible forany damages orinconveniences caused by lost orstolen cards Ensure that the eject...

Page 12: ...onal charges when using this feature More SIM settings Customise the call settings microSD card Inserting an SD card Yourdevice s SD card capacity mayvary from othermodels and some SD cards may not be compatible with yourdevice depending on the SD card manufacturerand type To check out yourdevice s maximum SD card capacity referto the Samsung website 2 1 3 4 1 Insert the ejection pin into the hole...

Page 13: ... insert the tray into yourdevice while the tray is wet yourdevice may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering yourdevice The device supports the FATand the exFATfile systems forSD cards When inserting a card formatted in a different file system the device will ask to reformat the card orwill not recognise the card To use ...

Page 14: ...maged orlost orcause damage to the external storage orphone Samsung is not responsible forlosses including loss of data resulting from the misuse of external storage devices Formatting the SD card An SD card formatted on a computermay not be compatible with the device Format the SD card on the device 1 Open Settings and tap Batteryand device care Storage 2 Swipe to the left to access the SD card p...

Page 15: ...y open the notification panel swipe downwards and then tap 2 Tap Poweroff To restart the device tap Restart Forcing restart If yourdevice is frozen and unresponsive press and hold the Side key and the Volume Down key simultaneously formore than 7 seconds to restart it Emergencycall You can make an emergency call orcheck the medical information you saved Press and hold the Side key and then tap Eme...

Page 16: ... Alternatively open Settings and tap Accounts and backup Manage accounts Add account Samsung account 2 Sign in to yourSamsung account If you do not have a Samsung account tap Create account FindingyourID and resettingyourpassword If you forget yourSamsung account ID orpassword tap Find ID orForgot password on the Samsung account sign in screen You can find yourID orreset yourpassword after you ent...

Page 17: ... device using yournew phone s USB cable A USB connectormay be needed depending on the previous device 2 When the app selection pop up window appears tap Smart Switch Receive data 3 In the previous device tap OK If you do not have the app download it from GalaxyStore orPlayStore Yournew phone will recognise the previous device and a list of data you can transfer will appear 4 On yournew phone selec...

Page 18: ...revious device s operating system and then tap Wireless 6 On the previous device tap Allow 7 On yournew phone select an option you want tap Next and then follow the on screen instructions to transferdata Backing up and restoring data using external storage Transferdata using external storage such as a microSD card 1 Back up data from yourprevious device to external storage 2 Insert orconnect the e...

Page 19: ... is not a Samsung device back up data to a computerusing an app provided by the device s manufacturer Then skip to the fifth step 3 Connect yourprevious device to the computerusing the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect yourprevious device from the computer 5 Connect yournew phone to the computerusing the USB cable...

Page 20: ... orpinch on the screen Do not allow the touch screen to come into contact with otherelectrical devices Electrostatic discharges can cause the touch screen to malfunction To avoid damaging the touch screen do not tap it with anything sharp orapply excessive pressure to it with yourfingertips orotherobject It is recommended not to use fixed graphics on part orall of the touch screen forextended peri...

Page 21: ...cent apps Home Tap to return to the Home screen Touch and hold to open the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar Check files oruse apps on a widerscreen by hiding the navigation bar Open Settings tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation barwill be hidden and the gesture hints will appear Tap More ...

Page 22: ... upwards to open the Apps screen To return to the Home screen swipe upwards ordownwards on the Apps screen Alternatively tap the Home button orthe Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen touch and hold an empty area tap Settings and then tap the ShowApps screen butt...

Page 23: ...en Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app features to provide information and convenient access on yourHome screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings forthe Home screen such a...

Page 24: ... the side of the screen To add a shortcut to an app on the Home screen touch and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders On the Home screen orthe Apps screen drag an app overanotherapp A new foldercontaining the selec...

Page 25: ... deleted The folder s apps will be relocated to the Apps screen Edge panel You can access yourfavourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible open Settings tap Display and then tap the Edge panels switch to turn it on Edge panel handle Edge panel Edge panel settings ...

Page 26: ...ourpersonal information by preventing others from accessing yourdevice Aftersetting the screen lock method the device will require an unlock code wheneverunlocking it You can set yourdevice to perform a factory data reset if you enterthe unlock code incorrectly several times in a row and reach the attempt limit Open Settings tap Lock screen Secure lock settings unlock the screen using the preset s...

Page 27: ...t mode turned on Erroroccurred orcaution required Battery charging Battery powerlevel The status barmay not appearat the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicatoricons appearonlywhen you open the notification panel The indicatoricons may appeardifferently depending on the carrierormodel Screen capture Capture a screenshot while usi...

Page 28: ...llowing functions on the notification panel Check the notification details and perform various actions Clearall notifications Open Settings Access the notification settings Quick setting buttons Control connected nearby devices and SmartThings devices and scenes Control media on yourphone and connected nearby devices Using quick setting buttons Tap quick setting buttons to turn on certain features...

Page 29: ...d devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel and tap Device control Nearby connected devices and SmartThings devices and scenes will appear 2 Select a nearby device ora SmartThings device to control it orselect a scene to launch it Entering text Keyboard layout A keyboard appears automaticallywhen you entertext Break to the ne...

Page 30: ...witch to turn it on On a 3 x 4 keyboard a key has three orfourcharacters To entera character tap the corresponding key repeatedly until the desired characterappears Additional keyboard functions Enteremojis stickers and more You can also enteryouremoji stickers that look like you Referto Using yourAR emoji stickers in chats formore information Add an item from the clipboard Switch to one handed op...

Page 31: ...pending on the carrierormodel Copying and pasting 1 Touch and hold overtext 2 Drag or to select the desired text ortap Select all to select all text 3 Tap Copy orCut The selected text is copied to the clipboard 4 Touch and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 32: ...an option PlayStore Purchase and download apps Open the PlayStore app Browse apps by category orsearch forapps by keyword To change the auto update settings tap youraccount icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling ordisabling apps Touch and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable selecte...

Page 33: ...o check orchange app permission settings by permission category open Settings and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make oranswervoice and video calls Making calls 1 Open the Phone app and tap Keypad 2 Entera phone number 3 Tap to make a voice call ortap or...

Page 34: ...10 and up tap the first digit s of the number and then touch and hold the last digit Forexample if you set the number123 as a speed dial number tap 1 tap 2 and then touch and hold 3 Making an international call 1 Open the Phone app and tap Keypad 2 Touch and hold 0 until the sign appears 3 Enterthe country code area code and phone number and then tap Receiving calls Answering a call When a call co...

Page 35: ... Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Video call Switch to a video call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Turn speakerphone off oron When using the speakerphone keep the device away from yourears Mute Turn off the microphone so that the otherparty cannot...

Page 36: ...cts Import contacts 2 Follow the on screen instructions to import contacts Syncing contactswithyourweb accounts Sync yourdevice contacts with online contacts saved in yourweb accounts such as your Samsung account 1 Open Settings tap Accounts and backup Manage accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to turn it on Searching forcontacts Open the Con...

Page 37: ...ns 1 Open the Contacts app and tap Edit 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family orfriends and manage contacts by group 1 Open the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a group Merging duplicate contacts If yourcontacts list includes duplicate contacts merge them into one to streamli...

Page 38: ... are roaming Sending messages 1 Open the Messages app and tap 2 Add recipients and entera message To record and send a voice message touch and hold and sayyourmessage The recording icon appears onlywhile the message input field is empty 3 Tap to send the message Enterrecipients Entera message Enteremojis orstickers Attach files Recipient Send the message ...

Page 39: ...pread two fingers apart orpinch on the screen Sorting messages You can sort messages by category Open the Messages app and tap Conversations If the category option does not appear tap Settings and tap the Conversation categories switch to turn it on Deleting messages Touch and hold a message to delete then tap Delete Changing message settings Open the Messages app tap Settings You can block unwant...

Page 40: ...1 Open the Camera app You can also open the app by pressing the Side key twice ordragging to the left on the locked screen Some camera features are not available when you open the Camera app from the locked screen orwhen the screen is turned off while the screen lock method is set The camera automatically shuts off when unused Some methods may not be available depending on the carrierormodel 2 Tap...

Page 41: ...gain Make sure that the lens is not damaged orcontaminated Otherwise the device may not work properly in some modes that require high resolutions Yourdevice s camera features a wide angle lens Minordistortion may occur in wide angle pictures orvideos and does not indicate device performance problems The maximum capacity forrecording a video mayvary depending on the resolution The camera may fog up...

Page 42: ... to prevent the camera from automatically adjusting based on changes to the subjects orlight sources Touch and hold the area to focus the AF AE frame will appearon the area and the focus and exposure setting will be locked The setting remains locked even afteryou take a picture This feature may not be available depending on the shooting mode Using the camera button Touch and hold the camera button...

Page 43: ...ulate the exposure of the shot Matrix metering averages the entire scene Spot metering uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Adjust the colourtone In FOOD mode focus on a subject inside the frame and blurthe image outside the frame In FOOD mode adjust the colourtemperature The available options mayvary depending on the model orshooting mode ...

Page 44: ...effects You can select a filtereffect and modify facial features such as yourskin tone orface shape before taking a picture 1 On the preview screen tap 2 Select effects and take a picture If you tap you can download filters from GalaxyStore Video mode The camera adjusts the shooting options automatically depending on the surroundings 1 On the shooting modes list tap VIDEO and tap to record a video...

Page 45: ...und bluradjustment barto adjust the blurlevel 3 When Ready appears on the preview screen tap to take a picture Background bluradjustment bar The available options mayvary depending on the shooting mode Use this feature in a place that has sufficient light The background blurmay not be applied properly in the following conditions The device orthe subject is moving The subject is thin ortransparent ...

Page 46: ...However higherISO settings can result in noise in pictures SPEED Adjust the shutterspeed A slow shutterspeed allows more light in so the picture becomes brighter This is ideal forpictures of scenery orpictures taken at night A fast shutterspeed allows less light in This is ideal forcapturing pictures of fast moving subjects EV Change the exposure value This determines how much light the camera s s...

Page 47: ...mode Using panorama mode take a series of pictures and then stitch them togetherto create a wide scene 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview image is out of the guide frame oryou do not move the device the device will automatically stop taking pictures 3 Tap to stop ...

Page 48: ...ions without using the flash When you use a tripod you can get brighterand steadierresults 1 On the shooting modes list tap MORE NIGHT 2 Tap and hold yourdevice steady until shooting is complete Macro mode Take pictures of subjects at close range On the shooting modes list tap MORE MACRO Customising camera settings On the preview screen tap Some options may not be available depending on the shooti...

Page 49: ...EVC format in some shooting modes Video stabilisation Turn on anti shake to reduce oreliminate blurry image resulting from camera shake while recording a video General Auto HDR Take pictures with rich colours and reproduce details even in bright and dark areas Grid lines Displayviewfinderguides to help composition when selecting subjects Location tags Attach a GPS location tag to the picture GPS s...

Page 50: ...e Camera app version and legal information Contact us Ask questions orcheck out the frequently asked questions Some features may not be available depending on the model Gallery Introduction Access images and videos stored in yourdevice You can also manage images and videos by album orcreate stories Using Gallery Open the Gallery app Search forimages and videos Sync images and videos More options ...

Page 51: ...right on the screen More options Delete the image Share the image with others Modify the image Add the image to favourites Cropping enlarged images 1 Open the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 52: ...witch to the pop up video player More options Rotate the screen Skip to the next video Touch and hold to fast forward Pause and resume playback Change the screen ratio Drag up ordown on the left side of the playback screen to adjust the brightness ordrag up ordown on the right side of the playback screen to adjust the volume To rewind orfast forward swipe to the left orright on the playback screen...

Page 53: ...d will be synced When yourGallery app is synced with the cloud pictures and videos you take will also be saved in the cloud You can access images and videos saved in the cloud in yourGallery app and from otherdevices When you connect yourSamsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images orvideos Open the Gallery app touch and hold an image a ...

Page 54: ... Open the Camera app and tap MORE AR ZONE Some features may not be available depending on the carrierormodel AR Emoji Studio Create emojis anywayyou want and have fun using them in various features Creating an AR Emoji 1 Open the AR Zone app and tap AR Emoji Studio 2 You can pick a pre made emoji Swipe to the left orright select an emoji and then tap If you want to make yourown emoji take a selfie...

Page 55: ...ojis to delete and then tap Delete Creating an AR emoji shortvideo and decoratingyourdevicewith it You can create a short video with an emoji and use it as a wallpaperorcall background image 1 Open the AR Zone app and tap AR Emoji Studio 2 Select Createvideo Call screen orLock screen 3 Select a template you want To change the background image tap 4 Tap Save to save the video You can check the save...

Page 56: ...t profilewith an AR emoji Use an emoji as yourprofile picture foryourSamsung account and in the Contacts app 1 Open the AR Zone app and tap AR Emoji Studio 2 Tap Profile and select an emoji 3 Select a pose you want 4 Tap Done Save Emoji Pose ...

Page 57: ...howyou want and tap Save You can access the stickers you have created at the top of the stickers list Deleting AR emoji stickers Open the AR Zone app and tap AR Emoji Stickers Edit Select the emoji stickers to delete and tap Delete UsingyourAR emoji stickers in chats You can use youremoji stickers during a conversation through messages oron a social network The following actions are an example of ...

Page 58: ...me time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screenview 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left orright tap an app s icon and then tap Open in split screenview Alternatively drag an app to where Drop here to open appears 3 On the apps list select anotherapp to open ...

Page 59: ... it on you can open the recently used apps in the split screen view from the Edge panel Adding app pairs Add frequently used apps as an app pairto open them togetherin the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap 3 Select a location to add the app pair The apps you are using in the split screen viewwill be saved to the location yo...

Page 60: ...iew If you tap the Home button while using a pop up window the windowwill be minimised and displayed as an app icon To use the pop up window again tap the app icon Opening apps from the Edge panel 1 Drag the Edge panel handle towards the centre of the screen 2 Drag an app to the left and then drop it where Drop here forpop upview appears The selected app will open in the pop up view Moving pop upw...

Page 61: ...ebpage Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use Secret mode Access yourbookmarks Using Secret mode If you set a password forSecret mode you can prevent others from accessing yoursearch history browsing history bookmarks and saved pages 1 Tap Turn on Secret mode 2 Tap the Lock Secret mode switch to turn it on tap Start and then set a password for...

Page 62: ...ay not be available depending on the model Creating notes 1 Open the Samsung Notes app tap and then create a note You can change the input method by tapping or Entera title Insert files Reading mode 2 When you are finished composing the note tap the Back button to save it If you want to save the note in anotherfile format tap Save as file Deleting notes Touch and hold a note to delete and tap Dele...

Page 63: ...the notification panel swipe downwards and then tap Kids If you cannot find Kids on the quick panel tap and drag the button overto add it When starting Samsung Kids forthe first time orafterperforming a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Yourpreset screen lock method oryourcreated PIN will be used when turnin...

Page 64: ...available depending on the carrierormodel GalaxyShop Access the Samsung website and check various information related to products Open the GalaxyShop app This app may not be available depending on the carrierormodel This app may be named Samsung Shop depending on the region GalaxyWearable Using the GalaxyWearable app you can manage yourwearable devices When you connect yourphone to the wearable de...

Page 65: ...d tap 2 Enterevent details and tap Save Syncing eventswithyouraccounts 1 Open Settings tap Accounts and backup Manage accounts and then select the account to sync with 2 Tap Sync account and tap the Calendar switch to turn it on To add accounts to sync with open the Calendar app and tap Manage calendars Then select an account to sync with and sign in When an account is added a blue circle is displ...

Page 66: ...rand the Reminderapp icon will be added to the Apps screen Creating reminders 1 Open the Reminder app 2 Tap enterthe details and then tap Save Completing reminders On the reminders list tap orselect a reminderand tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap 3 Select a reminderto restore and tap Restore...

Page 67: ...ions More options Scan and save stations Add the current station to the favourites list Fine tune the frequency Check the list of favourite stations Record audio from the FM radio Turn the FM radio on oroff Enterradio frequency manually Search forstations This app may not be available depending on the carrierormodel Playing through the speaker You can listen to the radio through the speakerinstead...

Page 68: ... bookmark 3 Tap to finish recording 4 Entera file name and tap Save MyFiles Checking and managing the files Access and manage various files stored in the device Open the MyFiles app To check forunnecessary data and free up the device s storage tap Analyse storage To search forfiles orfolders tap Clock Set alarms check the current time in many cities around the world time an event orset a specific ...

Page 69: ...ourgames downloaded from PlayStore and GalaxyStore into one place Open the Game Launcher app and select the game you want If Game Launcher does not appear open Settings tap Advanced features and then tap the Game Launcher switch to turn it on Games downloaded from PlayStore and GalaxyStore will be automatically shown on the Game Launcherscreen If yourgames are not there tap Mygames Add games Game ...

Page 70: ...hile playing games To open the Game Boosterpanel while playing games tap on the navigation bar If the navigation baris hidden drag upwards from the bottom of the screen to show it If you have set the navigation barto use Swipe gestures open the notification panel and tap Tap to open Game Booster Lock the touch screen while the game is being played To unlock the touch screen drag the lock icon in a...

Page 71: ...e playing games You can open apps in pop up windows while playing a game Tap and select an app from the apps list SmartThings Control and manage smart appliances and Internet of Things IoT products To access more information open the SmartThings app and tap Menu Howto use 1 Open the SmartThings app 2 Tap Devices Add device or 3 Select a device and connect to it by following the on screen instructi...

Page 72: ...he notification panel swipe downwards and then tap Quick Share to turn it on If you cannot find Quick Share on the quick panel tap and drag the button overto add it 3 Tap Quick Share and select a device to transferthe image to 4 Accept the file transferrequest on the otherdevice This feature does not support sharing videos with TVs orSmartThings supported devices Settingwho can findyourphone Set w...

Page 73: ...rough the Google Mail service Maps Find yourlocation on the map search the world map and access location information forvarious places around you YTMusic Enjoyvarious music and videos provided by YouTube Music You can also access the music collections stored on yourdevice and play them Google TV Purchase orrent videos such as movies and TV programmes from Play Store Drive Store yourcontent on the ...

Page 74: ...re and Bluetooth On the Settings screen tap Connections Wi Fi Turn on the Wi Fi feature to connect to a Wi Fi network and access the internet orothernetwork devices Referto Wi Fi formore information Bluetooth Use Bluetooth to exchange data ormedia files with other Bluetooth enabled devices Referto Bluetooth formore information NFC and contactless payments Read nearfield communication NFC tags that...

Page 75: ...ction when the amount of mobile data you have used reaches yourspecified limit You can turn on the data saverfeature to prevent some apps running in the background from sending orreceiving data Referto Data saverformore information You can also select apps to always use the mobile data even when yourdevice is connected to a Wi Fi network Referto Mobile data only apps formore information Mobile Hot...

Page 76: ...ap next to the network and tap the Auto reconnect switch to turn it off If you cannot connect to a Wi Fi network properly restart yourdevice s Wi Fi feature orthe wireless router Wi Fi Direct Wi Fi Direct connects devices directly through a Wi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and tap the switch to turn it on 2 Tap Wi Fi Direct The detected...

Page 77: ...rating copies of files orillegally tapping communications forcommercial purposes Samsung is not responsible forthe repercussion of illegal use of the Bluetooth feature Pairingwith otherBluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to turn it on The detected devices will be listed 2 Select a device to pairwith If the device you want to pairwith is not on th...

Page 78: ...ls You can use yourphone to read nearfield communications tags NFC that contain information about products You can also use this feature to make payments and buy tickets fortransportation orevents afterdownloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to read p...

Page 79: ...t include all available payment apps If you update the payment app orinstall a new one the payment services that you used before may not work properly If that is the case on the Settings screen tap Connections NFC and contactless payments Contactless payments Payment orOthers and then select anotherapp instead of the updated ornewly installed app Or deselect the selected app Data saver Reduce your...

Page 80: ...spot to share yourphone s mobile data connection with otherdevices 1 On the Settings screen tap Connections Mobile Hotspot and Tethering Mobile Hotspot 2 Tap the switch to turn it on The icon appears on the status bar You can change the level of security and the password by tapping Configure 3 On the otherdevice s screen search forand select yourphone from the Wi Fi networks list Alternatively tap...

Page 81: ...ced private DNS Ethernet When you connect an Ethernet adapter you can use a wired network and configure network settings Printing Configure settings forprinterplug ins installed on the device You can connect the device to a printerthrough Wi Fi orWi Fi Direct and print images ordocuments Some printers may not be compatible with the device Adding printerplug ins Add printerplug ins forprinters you ...

Page 82: ...rtablet and phone to use calling and messaging features on the tablet with yourphone number You must registerand sign in to the same Samsung account on the tablet and phone Some calling and messaging features may not be available GalaxyWearable When you connect yourphone to the wearable device you can customise the wearable device s settings and apps Referto GalaxyWearable for more information Sma...

Page 83: ...itions are detected You can also run them manually by tapping the button wheneveryou want To run modes manually select the mode you want and tap Turn on To turn off a running mode tap the mode and tap Turn off Using routines Adding routines 1 On the Settings screen tap Modes and Routines Routines 2 Tap and select a routine you want ortap to add yourown routines If you want to set the routine s run...

Page 84: ...nd mode vibration mode orsilent mode Vibratewhile ringing Set the device to vibrate and play a ringtone forincoming calls Temporarymute Set the device to use silent mode fora certain period Ringtone Change the call ringtone Notification sound Change the notification sound System sound Change the sound to use forcertain actions such as charging the device Volume Adjust the device s volume level Cal...

Page 85: ...orgames while playing games Equaliser Select an option fora specific music genre and enjoy optimised sound UHQ upscaler Enhance the sound resolution of music and videos when using wired headphones Adapt sound Set the best sound foryou Depending on the model you must connect headphones to use some features Separate app sound Set the device to play media sound from a specific app on the connected Bl...

Page 86: ...ark mode settings Reduce eye strain by applying the dark theme when using the device at night orin a dark place You can set a schedule forapplying dark mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive brightness Set the device to keep track of yourbrightness adjustments and apply them automatically in similarlighting conditions Motion smo...

Page 87: ...the touch sensitivity of the screen foruse with screen protectors Screen saver Set the device to launch a screensaverwhen the device is charging Some features may not be available depending on the model Motion smoothness The refresh rate is the numberof times the screen is refreshed every second Use a high refresh rate to prevent the screen from flickering when switching between screens The screen...

Page 88: ... settings forthe locked screen On the Settings screen tap Lock screen Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations ordevices are detected Referto Smart Lock formore information Secure lock settings Change screen lock settings forthe selected lock method Lock screen Change the settings of the items displayed on the locked screen an...

Page 89: ...he on screen instructions to complete the setup This feature will be available to use afteryou set a screen lock method If you do not use yourdevice forfourhours orwhen you turn on the device you must unlock the screen using the pattern PIN orpassword you set Securityand privacy Options Check the device s security and privacy status and change the settings On the Settings screen tap Securityand pr...

Page 90: ...used to unlock the screen forthe first time afterturning on the device To use the device you must unlock the screen using the pattern PIN orpassword you set when registering the face Be careful not to forget yourpattern PIN orpassword If you change the screen lock method to Swipe orNone which are not secure all of yourbiometric data will be deleted Precautions forusing face recognition Before usin...

Page 91: ...e screenwithyourface You can unlock the screen with yourface instead of using a pattern PIN orpassword 1 On the Settings screen tap Securityand privacy Biometrics Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to turn it on 4 On the locked screen look at the screen When yourface is recognised you can unlock the screen without using any additio...

Page 92: ...int is not recognised unlock the device using the pattern PIN orpassword you set when registering the fingerprint and then re registeryour fingerprints If yourpattern PIN orpassword is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible forany data loss orinconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe orNo...

Page 93: ... the device Avoid using this feature in dry environments orbefore using the feature discharge static electricity by touching a metal object Registering fingerprints 1 On the Settings screen tap Securityand privacy Biometrics Fingerprints 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Place yourfingeron the Side key Afterthe device detects yourfinger lift it up and ...

Page 94: ... Biometrics Fingerprints 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Secure Folder Secure Folderprotects yourprivate content and apps such as pictures and contacts from being accessed by others You can keep yourprivate content and apps secure even when the device is unlocked Secure Folderis a separate secured storage area The data in Secu...

Page 95: ... Folder app is locked you must unlock it using yourpreset lock method To change the name oricon of Secure Folder tap Customise Setting an auto lock condition forSecure Folder 1 Open the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock yourSecure Folder tap Lock and exit Moving content to Secure Folder Move content such as pictures and videos to Sec...

Page 96: ... be moved to Gallery in the default storage Adding apps Add an app to use in Secure Folder 1 Open the Secure Folder app and tap 2 Tick one ormore apps installed on the device and tap Add Removing apps from Secure Folder Touch and hold an app to delete and tap Uninstall Adding accounts Add yourSamsung and Google accounts orotheraccounts to sync with the apps in Secure Folder 1 Open the Secure Folde...

Page 97: ...t Open the Secure Folder app and tap Settings More settings Uninstall To back up content before uninstalling Secure Folder tick Move media files out of Secure Folder and tap Uninstall To access data backed up from Secure Folder open the MyFiles app and tap Internal storage Download Secure Folder Notes saved in Samsung Notes will not be backed up Location Change settings forlocation information per...

Page 98: ...re Silence notificationswhile driving Turn on the Do Not Disturb feature automaticallywhile driving EmergencyLocation Service Turn on the Emergency Location Service ELS feature Wireless emergencyalerts Change the settings forwireless emergency alerts Some features may not be available depending on the region orthe model Accounts and backup Options Sync back up orrestore yourdevice s data using Sam...

Page 99: ...store it later Backing up data You can back up yourdevice s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud 2 Tap the switches next to the items you want to back up and tap Back up now 3 Tap Done Some data will not be backed up To check which data will be backed up on the Settings screen tap Accounts and backup and tap Back up data un...

Page 100: ...figure settings Referto Motions and gestures formore information One handed mode Turn on one handed operation mode foryourconvenience when using the device with one hand Screenshots Change the settings forscreenshots Showcontactswhen sharing content Set the device to display the people you contacted on the sharing options panel so that you can share content directly Game Launcher Turn on the Game ...

Page 101: ...ooking at it Alertwhen phone picked up Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on orthe device is not on a flat surface Turn overto mute Set the device to mute certain sounds by using motions or gestures Pick up phone to call Set the device to make a voice call by picking up and holding the d...

Page 102: ...e app you want to uninstall and tap Uninstall All data related to the second app will be deleted If you uninstall the first app the second app will also be deleted DigitalWellbeing and parental controls Check the history of yourdevice usage and use features to prevent yourdevice from interfering with yourlife You can also set up parental controls foryourchildren and manage theirdigital use On the ...

Page 103: ...ging abnormal battery usage Scanning forcrashed apps and malware Battery Check the remaining battery powerand time to use the device Fordevices with low battery levels conserve battery powerby turning on powersaving features On the Settings screen tap Batteryand device care Battery Powersaving Turn on powersaving mode to extend the battery s usage time Background usage limits Limit battery usage f...

Page 104: ...care Memory To speed up yourdevice by stopping apps running in the background tick apps from the apps list and tap Clean now Device protection Check the device s security status This feature scans yourdevice formalware On the Settings screen tap Batteryand device care Device protection Scan phone Ultra data saving Monitorand reduce yourmobile data usage by preventing background apps from using the...

Page 105: ...e Software update Diagnostics Test yourdevice using Samsung Members On the Settings screen tap Batteryand device care Diagnostics Select an item to test ortap Test all to test all items Maintenance mode Turn on maintenance mode to protect yourprivacywhile someone else is using your device such as when you send it forrepairs On the Settings screen tap Batteryand device care Maintenance mode Turn on...

Page 106: ...harged the time and date is reset Samsung Keyboard settings Change the settings forthe Samsung keyboard Keyboard list and default Select a keyboard to use by default and change the keyboard settings Physical keyboard Change the settings foran external keyboard Mouse and trackpad Change the settings foran external mouse ortrackpad Passwords and autofill Select an autofill service to use Reset Reset...

Page 107: ...ibility features you are currently using and check otherrecommended features TalkBack Turn on TalkBack which provides voice feedback To check help information to learn how to use this feature tap Settings Tutorial and help Spoken assistance Use the voice assistant features Visibilityenhancements Customise the settings to improve accessibility forvisually impaired users Hearing enhancements Customi...

Page 108: ...t software update If emergency software updates are released foryourdevice s security and to block new types of security threats theywill be installed automaticallywithout your agreement Securityupdates information Security updates are provided to strengthen the security of yourdevice and protect yourpersonal information Forsecurity updates foryourmodel visit security samsungmobile com The website...

Page 109: ...mation such as the SIM card status Wi Fi MAC address and serial number Legal information Access legal information related to the device such as safety information and the open source licence Software information Access the device s software information such as its operating system version and firmware version Batteryinformation Check out the device s battery status and information ...

Page 110: ...ies caused by edited registry settings ormodified operating system software Attempting to customise the operating system may cause the device orapps to work improperly Software sound sources wallpapers images and othermedia provided with this device are licensed forlimited use Extracting and using these materials for commercial orotherpurposes is an infringement of copyright laws Users are entirel...

Page 111: ...htness based on the surrounding environment open Settings tap Display and then tap the Adaptive brightness switch to turn it on Depending on the region ormodel some devices are required to receive approval from the Federal Communications Commission FCC If yourdevice is approved by the FCC you can check out the FCC ID of the device To access the FCC ID open Settings and tap About phone Status infor...

Page 112: ... keep yourdevice more than15 cm apart Stop using yourdevice if you suspect any interference with yourmedical device and consult yourphysician oryour medical device manufacturer Instructional icons Warning situations that could cause injury to yourself orothers Caution situations that could cause damage to yourdevice orotherequipment Notice notes usage tips oradditional information ...

Page 113: ...and specifications are subject to change without priornotice You can purchase additional accessories from yourlocal Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to cha...

Page 114: ...n If the lowerpart of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging orfast charging feature is only available on supported mo...

Page 115: ...ng the mobile hotspot and tethering feature When using the device in areas with weak signals orno reception When charging the batterywith a damaged USB cable When the device s multipurpose jack is damaged orexposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the followingwhen the device heats up Keep the device updated with the latest software Conf...

Page 116: ...ce cools down If the second message appears because of a furtherincrease of the device s temperature the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced termination Precautions foroperating environment Yourdevice may heat up because ...

Page 117: ...USIM card You can turn off this feature by using the Lock SIM card menu PUK YourSIM orUSIM card is blocked usually as a result of entering yourPIN incorrectly several times You must enterthe PUK supplied byyourcarrier PIN2 When you access a menu requiring the PIN2 you must enterthe PIN2 supplied with the SIM orUSIM card Formore information contact yourcarrier Yourdevice displays network orservice ...

Page 118: ... a Samsung Service Centre oran authorised service centre Yourdevice freezes orencounters a fatal problem Try the following solutions If the problem is still not resolved contact a Samsung Service Centre oran authorised service centre Restarting the device If yourdevice freezes orhangs you may need to close apps orturn off the device and turn it on again Forcing restart If yourdevice is frozen and ...

Page 119: ...ressing the Volume key ormove to anotherarea A cellularnetwork orthe internet is often disconnected oraudio qualityis poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals orpoorreception you may lose reception You may have connectivity problems because of issues with the carrier s base station Move to anotherarea and try again When using the d...

Page 120: ...tips contact a Samsung Service Centre oran authorised service centre Picture qualityis poorerthan the preview The quality of yourpictures mayvary depending on the surroundings and the photography techniques you use If you take pictures in dark areas at night orindoors image noise may occuror images may be out of focus Errormessages appearwhen opening multimedia files If you receive errormessages o...

Page 121: ...etooth range 10 m On yourphone open Settings tap Connections and then tap the Bluetooth switch to turn it on again On yourphone open Settings tap General management Reset Reset network settings Reset settings Reset to reset network settings You may lose registered information when performing the reset If these tips do not solve the problem contact a Samsung Service Centre oran authorised service c...

Page 122: ...ta stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minorrocking orvibration of parts may occur Overtime friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device care feature ormanually delete unused apps o...

Page 123: ...on storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and the Wi Fi logo are registered trademarks of the Wi Fi Alliance Manufactured underlicense from Dolby Laboratories Dolby DolbyAtmos and the double D symbol are trademar...

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