Samsung Galaxy J7 Max Page 1 User Manual Download

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www.samsung.com

User Manual

English. 01/2018. Rev.1.1

SM-G615F/DS
SM-G615FU/DS

Summary of Contents for Galaxy J7 Max

Page 1: ...www samsung com User Manual English 01 2018 Rev 1 1 SM G615F DS SM G615FU DS ...

Page 2: ...ning apps 42 Multi window 47 Samsung account 48 Transferring data from your previous device 51 Device and data management 54 Sharing features 55 Emergency mode Applications 56 Installing or uninstalling apps 58 Phone 62 Contacts 67 Messages 70 Internet 72 Email 73 Camera 88 Gallery 92 Samsung Pay Mini 93 Samsung Members 94 Samsung Notes 95 Game Launcher 98 Calendar 99 S Health 102 Voice Recorder 1...

Page 3: ... Notifications 128 Display 130 Wallpapers and themes 130 Advanced features 132 Device maintenance 136 Apps 136 Lock screen and security 143 Cloud and accounts 145 Google 145 Accessibility 146 General management 146 Software update 147 User manual 147 About phone Appendix 148 Troubleshooting ...

Page 4: ... apps supplied by providers other than Samsung Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extractin...

Page 5: ...will void your warranty Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About phone Battery information Depending on the region you can view the regulatory information on the device To view the i...

Page 6: ...stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place fo...

Page 7: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 8: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 9: ...ed charger or battery Package contents Check the product box for the following items Device Quick start guide The items supplied with the device and any available accessories may vary depending on the region or service provider The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice ...

Page 10: ...s 10 Device layout SM G615F DS Microphone Headset jack Back key Multipurpose jack Proximity sensor Flash Speaker Power key Touchscreen Recents key Home key Fingerprint recognition sensor Front camera Speaker ...

Page 11: ... Smart glow GPS antenna SIM card tray SIM card Memory card tray SM G615FU DS Microphone Headset jack Back key Multipurpose jack Proximity sensor Flash Speaker Power key Touchscreen Recents key Home key Fingerprint recognition sensor Front camera Speaker ...

Page 12: ...over the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not cover the proximity sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfu...

Page 13: ...ecents Tap to open the list of recent apps Home Press to turn on the screen while the screen is locked Press to return to the Home screen Press and hold to launch Google Back Tap to return to the previous screen Tap and hold to access additional options for the current screen Volume Press to adjust the device volume ...

Page 14: ...y the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the USB cable to the USB power adaptor and plug the USB cable into the device s multipurpose jack...

Page 15: ...h feature when not in use Deactivate theWi Fi feature when not in use Deactivate auto syncing of apps that need to be synced such as emails Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is...

Page 16: ...ack before charging the device If the device is not charging properly take the device and the charger to a Samsung Service Centre Power saving mode Activate power saving mode to extend the battery s usage time 1 Launch the Settings app and tap Device maintenance Battery MID 2 Tap CUSTOMISE to change the power saving settings before entering power saving mode 3 Tap APPLY Maximum power saving mode I...

Page 17: ...ry power by reserving it for calls and messages In reserve battery mode you can use only the Phone and Messages apps To use reserve battery power mode Launch the Settings app and tap Device maintenance Battery Reserve battery for calls and then tap the switch to activate it Then drag the bar to set the amount of battery power reserved for calls and messages When your battery power reaches the pres...

Page 18: ...e that your service provider supports call forwarding You may incur additional charges when using this feature SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen...

Page 19: ...Basics 19 SIM card tray 1 1 3 4 2 ...

Page 20: ...maged 2 Pull out the tray gently from the tray slot 3 Place the SIM or USIM card on the tray with the gold coloured contacts facing downwards Place the primary SIM or USIM card on the tray 1 and the secondary SIM or USIM card on the tray 2 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray ...

Page 21: ... may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the SIM or USIM card SIM card tray 1 ...

Page 22: ...Basics 22 SIM card tray 2 4 Insert the tray back into the tray slot ...

Page 23: ...tings app and tap Connections SIM card manager and select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services to sp...

Page 24: ...ard may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card If the device does not recognise your memory card format it on your...

Page 25: ...hat the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled 3 Place a memory card on the tray with the gold coloured contacts facing downwards ...

Page 26: ...rd Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device maintenance Storage Storage settings SD card UNMOUNT 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the memory card 4 Insert the tray back into the tray slot Do not remove the memory card while the device is trans...

Page 27: ... device on and off Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the onscreen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireles...

Page 28: ...pply excessive pressure to it with your fingertips The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device It is recommended to use fingers when you use the touchscreen Tapping Tap...

Page 29: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 30: ... displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Favourite apps Screen indicator A folder An app News screen indicator View the latest articles in various categories ...

Page 31: ...ome screen Apps screen Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top or bottom of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the ...

Page 32: ...A new folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be ...

Page 33: ...ts Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Change the size of the grid to display more or fewer items on the Home screen and more Displaying all apps on the Home screen Without using a separate ...

Page 34: ...creen Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected LTE enabled models Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimed...

Page 35: ...tery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen press the Power key or the Home key and swipe in any direction ...

Page 36: ...four or more dots to unlock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fi...

Page 37: ...tification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel Tap a notification and perform various actions Clear all notifications Launch Settings Block notifications from apps Quick setting buttons SIM and USIM card feature pref...

Page 38: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 39: ...s tap it twice Change the keyboard settings Enter a space Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard layout Tap Languages and types select a language and then select a keyboard la...

Page 40: ... voice Add an item from the clipboard Enter emoticons Change the keyboard for one handed operation Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have ...

Page 41: ...ictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the definition on the screen to view more definitions In the detailed view tap to add the word to your favourite words list or tap SearchWeb to use the word as a search term Screen capture Capture a screenshot while using the device Press and hold the Home...

Page 42: ...indow Closing an app Tap and tap or drag a recent app window to the left or right to close it To close all running apps tap CLOSE ALL Multi window Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 43: ...2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap MORE APPS and select an app ...

Page 44: ...pp windows to access additional options Switch locations between app windows Close the currently selected app Switch the selected window to a pop up view Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows ...

Page 45: ...reen view Press the Home key to minimise the split screen view The icon will appear on the status bar The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view To close the minimised split screen view open the notification panel and tap the icon on the Multi window notification Maximising a window Tap an app window and drag the bar...

Page 46: ...r downwards tap and hold an app window and then drag it to Drop here for pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 47: ...unt Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 Launch the Settings app and tap Cloud and accounts Accounts Add account 2 Tap Samsung account CREATE ACCOUNT 3 Follow the on screen instructions to complete creating your account Registering an existing Samsung account If you already have a Samsung account regist...

Page 48: ...mart Switch or Samsung Cloud This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data via Smart Switch You can transfer data from a previous device to your device via Samsung Smart Switch The following versions of...

Page 49: ...evices download and install Smart Switch from Galaxy Apps or Play Store 2 Place the devices near each other 3 Launch Smart Switch on both devices 4 On the previous device tap WIRELESS SEND CONNECT 5 On your device tap WIRELESS RECEIVE and select the previous device type 6 Follow the on screen instructions to transfer data from your previous device ...

Page 50: ...Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the c...

Page 51: ...u want to restore and tap RESTORE NOW Device and data management Connecting the device to a computer for data transfer Move audio video image or other types of files from the device to the computer or vice versa Do not disconnect the USB cable from the device when you are transferring files Doing so may cause data loss or device damage The devices may not connect properly if they are connected via...

Page 52: ... it updates will be downloaded when the device is connected to aWi Fi network Updating with Smart Switch Connect the device to a computer and update the device to the latest software 1 On the computer visit www samsung com smartswitch to download and install Smart Switch 2 On the computer launch Smart Switch 3 Connect the device to the computer using a USB cable 4 If a software update is available...

Page 53: ...kup data from Samsung Cloud using a Samsung account tap Restore Select a device and the data types you want to restore and tap RESTORE NOW The selected data will be restored to your device Using a Google account Launch the Settings app and tap Cloud and accounts Backup and restore and then tap the Back up my data switch for the Google account to activate it Tap Backup account and select an account...

Page 54: ... server and share the link and the access code with others even if they are not saved in your contacts list To use this feature your phone number must be verified View content onTV SmartView View your device s displayed content on a larger screen via a wireless connection When you have a communication or sharing history the people you contacted will appear on the sharing options panel To directly ...

Page 55: ... others sound an emergency alarm and more Press and hold the Power key and then tap Emergency mode Add more apps to use Make an emergency call Remaining battery power and usage time left Turn on the flash Make a call Send your current location information in a message Browse the Internet Access additional options Sound alarms The usage time left shows the time remaining before the battery power ru...

Page 56: ...nload free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To...

Page 57: ...y need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permission...

Page 58: ... the Phone app 2 Enter a phone number If the keypad does not appear on the screen tap to open the keypad 3 Tap or to make a voice call or tap to make a video call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 59: ...t digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the large circle Making calls from call logs or contacts list Tap RECENTS or CONTACTS and then swipe to the right on a contact or a phone number to make a call Making an international call 1 Tap to open the keypad if the keyp...

Page 60: ... Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manually enter a number tap Enter phone number enter a phone number and then tap When b...

Page 61: ...from your ears Keypad Hide Open or close the keypad Mute Turn off the microphone so that the other party cannot hear you End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camera so that the other party cannot see you Switch Switch between the front and rear cameras End the current call Mute Turn off the microphone so ...

Page 62: ... 1 Launch the Contacts app 2 Tap and select a storage location 3 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap SAVE ...

Page 63: ...m the calls list 1 Launch the Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap CREATE CONTACT to create a new contact or tap UPDATE EXISTING to add the number to an existing contact Importing contacts Add contacts by importing them from other storages to your device 1 Launch the Contacts app 2 Tap Manage contacts Import Export contacts IMPORT 3 Select a storage ...

Page 64: ...ount or Sync Contacts Searching for contacts Launch the Contacts app Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through it quickly Tap the search field at the top of the contacts list and enter search criteria Tap the contact s image or tap the contact s name Details Then take one of the...

Page 65: ...file 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing and then tap the switch to activate it To use the profile sharing feature your phone number must be verified You can view your contacts updated profile information in Contacts To set additional items to share tap Shared content and tap the switches next to the items you want to activate them To set a contact group to share your p...

Page 66: ...ts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app 2 Tap Manage contacts Merge contacts 3 Tick contacts and tap MERGE Deleting contacts 1 Launch the Contacts app 2 Tap Delete 3 Select contacts and tap DELETE To delete contacts one by one open the contacts list and tap a contact s image or tap a contact s name Details Then tap Delete ...

Page 67: ...nal charges for sending messages when you are roaming 1 Launch the Messages app 2 Tap 3 Add recipients and tap COMPOSE 4 Enter a message Access additional options Enter a message Add recipients from the contacts list Enter emoticons Attach files Edit recipients Select a SIM or USIM card 5 Tap or to send the message ...

Page 68: ...IONS 2 On the messages list select a contact 3 View your conversation To reply to the message enter a message and tap or Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app 2 Tap Settings Block messages Block numbers 3 Tap INBOX or CONTACTS select a contact and then tap To manually enter a number tap Enter number and then enter a phone...

Page 69: ...t the device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message content on the locked screen and in pop up windows Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Acc...

Page 70: ...er and launch the Internet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages and recent browsing history ...

Page 71: ...n secret mode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint as the lock method along with the password tap the Fingerprints switch to activate it Refer to Finger...

Page 72: ... tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen t...

Page 73: ...or record videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Home key twice quickly On the locked screen drag outside the large circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch Camera from the locked screen...

Page 74: ...hooting mode switch between cameras or apply filters or other effects Front camera preview Rear camera preview Shooting modes Filter effects Switching cameras On the preview screen swipe upwards or downwards to switch between cameras Viewing shooting modes On the preview screen swipe to the right to open the shooting modes list ...

Page 75: ...screen where the camera should focus 2 Tap to take a photo or tap to record a video Spread two fingers apart on the screen to zoom in and pinch to zoom out Or drag on the zoom bar towards or To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus whil...

Page 76: ...exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a photo This feature is only available in some shooting modes Customising shooting modes On the preview...

Page 77: ...If you take more than 10 photos the remainder will not be uploaded but will be saved in Gallery This feature can be accessed only from Auto and Selfie mode This feature may not be available depending on the region or service provider Adding an SNS shortcut icon 1 On the preview screen tap 2 Tap and select an SNS app to upload your photo to The SNS shortcut icon you selected will be added to the pr...

Page 78: ...ble depending on the region or service provider Searching for nearby places 1 On the preview screen tap 2 Tap and hold 3 Select the place option you want to find on the preview screen 4 Point the camera towards the desired image or object and tilt the device to calibrate the sensor When the place is detected information of nearby places will be displayed ...

Page 79: ...that keeps moving in a video 1 On the preview screen tap 2 Select a sticker 3 Tap to take a photo Applying stickers randomly You can apply stickers randomly instead of selecting one from the stickers list Tap Random repeatedly until the sticker you want appears Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo On the shooting modes list t...

Page 80: ... can result in noise in photos Select an appropriate white balance so images have a true to life colour range Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene To get the best shots using panorama mode follow these tips Move the camera slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview ima...

Page 81: ...os and videos with rich colours and reproduce details even in bright and dark areas On the shooting mode list tap HDR Rich tone This feature may not be available depending on the region or service provider Without effect With effect Night Take a photo in low light conditions without using the flash On the shooting mode list tap Night This feature may not be available depending on the region or ser...

Page 82: ... a photo This feature may not be available depending on the region or service provider Anti fog Take a photo or video in misty conditions On the shooting mode list tap Anti fog This feature may not be available depending on the region or service provider Sports Take a photo of fast moving subjects On the shooting mode list tap Sports Sound shot Take a photo with sound The device identifies the pho...

Page 83: ... the selfie flash When taking self portraits with the front camera in low light situations the touchscreen can serve as a flash On the preview screen tap repeatedly until you reach When you take a photo the touchscreen will flash Applying beauty effects You can apply the spotlight effect or modify facial features such as your skin tone or face shape before taking self portraits This feature is onl...

Page 84: ...moving The subject is thin or transparent The subject has a similar colour or pattern to the background The subject or background is plain Wide selfie Take a wide self portrait and include as many people in the photo as possible to avoid leaving people out 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 2 On the shooting modes list tap Wid...

Page 85: ...played on the preview screen may be cut out of the photo depending on the shooting conditions Camera settings Quick settings On the preview screen use the following quick settings The available options may vary depending on the shooting mode and which camera is being used Select a metering method This determines how light values are calculated Centre weighted uses the light in the centre portion o...

Page 86: ...ize Select a resolution for photos Using a higher resolution will result in higher quality photos but they will take up more memory Video size Select a resolution for videos Using a higher resolution will result in higher quality videos but they will take up more memory Timer Select the length of the delay before the camera automatically takes a photo FRONT CAMERA Picture size Select a resolution ...

Page 87: ...e location tag setting Review pictures Set the device to show photos after capturing them Quick launch Set the device to launch the camera by pressing the Home key twice quickly Storage location Select the memory location for storage Floating Camera button Add a camera button that you can place anywhere on the screen This feature is available only in Auto and Selfie modes Volume key function Set t...

Page 88: ... images and videos by album or create stories to share with others Viewing images and videos Viewing images 1 Launch the Gallery app and tap PICTURES 2 Select an image Access additional options Share the image with others Delete the image Modify the image Add the image to favourites View image details ...

Page 89: ...ap PICTURES 2 Select a video to play Video files show the icon on the preview thumbnail Lock the playback screen Switch to the pop up video player Rewind or fast forward by dragging the bar Skip to the previous video Tap and hold to rewind Skip to the next video Tap and hold to fast forward Access additional options Change screen ratio Pause and resume playback Create a GIF animation Drag your fin...

Page 90: ...location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Creating stories Create stories with various themes 1 Launch the Gallery app and tap STORIES 2 Tap Create story 3 Tick images or videos to include in the story and tap DONE 4 Enter a title for the story and tap CREATE To add images or videos to a stor...

Page 91: ...y your contacts To use this feature your phone number must be verified You may incur additional charges when sharing files via the mobile network If the recipients have not verified their phone numbers or if their devices do not support the feature a link to the files will be sent to them via text message Link recipients may not be able to use some features The link will expire after a certain per...

Page 92: ...a video and tap Delete at the bottom of the screen Deleting multiple images and videos 1 On the Gallery screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap DELETE Sharing images or videos Select an image or a video tap Share at the bottom of the screen and then select a sharing method Samsung Pay Mini Register frequently used mobile wallets and UPI Unified...

Page 93: ...Galaxy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary depending on the region or service provider To submit your feedback or post your comments you must sign in to your Samsung account Refer to Samsung account ...

Page 94: ...p Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert a voice recording Insert an image 3 When you are finished composing the note tap SAVE Deleting notes 1 Launch the Samsung Notes app tap ALL o...

Page 95: ...games downloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily Access additional options Add games Open games with or without sound Change the performance mode Turn on or off the GameTools icon ...

Page 96: ...hown on the game launcher screen If you cannot see your games tap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Normal performance and then tap the button repeatedly to select the mode you want Normal performance Power saving mode or boost performance mode is not...

Page 97: ...again open the notification panel and tap the Game Tools notification Lock the Back key Record your game session Access the GameTools settings Lock the Recents key Access the Game Launcher screen Mute notification sounds and display notifications only for incoming calls and emergency alerts Lock the touchscreen Capture screenshots Blocking notifications during games Tap and tap the No alerts durin...

Page 98: ...ap or double tap a date If the date already has saved events or tasks in it tap the date and tap 3 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm 4 Tap SAVE to save the event ...

Page 99: ... with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list S Health Introduction S Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting S Health When running this app for the first time or restart...

Page 100: ...vailable depending on the region View and manage trackers Compare your step count records with other S Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from S Health To add items to the S Health screen tap Manage items and then select items under each tab TRACKERS Monitor your activities food...

Page 101: ...tion may be stored until the completion of such purposes You can delete personal data stored by S Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that you select a...

Page 102: ...s 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 103: ...ties around the world time an event or set a specific duration ALARM Launch the Clock app and tap ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the ala...

Page 104: ...then tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET TIMER 1 Launch the Clock app and tap TIMER 2 Set the duration and then tap START To open the keypad to enter the duration tap the duration input field 3 Tap DISMISS w...

Page 105: ...istory tap HISTORY To close the calculation history panel tap KEYPAD To clear the history tap HISTORY CLEAR HISTORY To use the unit conversion tool tap You can convert various values such as area length or temperature into other units Radio Listening to the FM radio Launch the Radio app Before you use this app you must connect a headset which serves as the radio antenna The FM radio scans and save...

Page 106: ...une the frequency Record a song from the FM radio View the list of available stations Access additional options Add the current radio station to the favourites list Search for an available radio station Turn the FM radio on or off Scanning radio stations Launch the Radio app Tap SCAN and then select a scan option The FM radio scans and saves available stations automatically Select the radio statio...

Page 107: ...rnal USB storage device via a USB On The Go OTG cable To set the device to automatically back up data when an external USB storage is connected tap SETTINGS and tap the Auto back up switch to activate it View the external USB storage information Move data from the device to the external USB storage Back up data from the device to the external USB storage Access additional options Restore data from...

Page 108: ...ck type and set your app unlock code Now you can lock apps or hide them from the Home screen and Apps screen To change the app lock type or unlock or unhide apps tap SETTINGS Locking apps Tap Locked apps ADD select an app to lock and then tap DONE The app will be locked after the screen turns off You must enter the unlock code to launch the locked apps Once an app is unlocked it will remain unlock...

Page 109: ...from apps viaWi Fi will be blocked and your IP address will be kept private You may not be able to access some webpages and content while using this feature depending on your service provider or mobile network conditions Secure Folder Secure Folder protects your private content and apps such as photos and notes from being accessed by others You can keep your private content and apps secure even wh...

Page 110: ...nch the Secure Folder app Alternatively launch the Settings app and tap Lock screen and security Secure Folder 2 Tap START 3 Tap SIGN IN and sign in to your Samsung account 4 Select a lock method to use for Secure Folder and follow the on screen instructions to complete the setup To change the name or icon colour of Secure Folder tap Secure Folder Customise icon When you launch the Secure Folder a...

Page 111: ...Moving content to Secure Folder Move content such as photos and contacts to Secure Folder The following actions are an example of moving an image from the default storage to Secure Folder 1 Launch the Secure Folder app and tap Add files 2 Tap Images tick images to move and then tap DONE 3 Tap MOVE The selected items will be deleted from the original folder and moved to Secure Folder To copy items ...

Page 112: ...n app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap ADD To install apps from Play Store or Galaxy Apps tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS Removing apps from Secure Folder Tap Edit apps tick apps and then tap Uninstall Adding accounts Add your Samsung and Google accounts or other accounts to syn...

Page 113: ...Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Register and sign in to your Samsung account 3 Tap Back up Secure Folder data 4 Tick items you want to back up and tap BACK UP NOW Data will be backed up to Samsung Cloud Restoring data 1 Laun...

Page 114: ... folder launch the My Files app and then tap Internal storage Secure Folder Notes saved in Samsung Notes will not be backed up Smart Glow Smart glow lights up when you receive a call or notifications Also you can check your device s status and get help when you take a photo with the rear camera or when someone uses your device You can also create your own Smart glow s colour by extracting a colour...

Page 115: ... may not match with the actual colours shown on Smart glow Usage alerts When your device s remaining battery level data usage or storage space reaches the level you preset Smart glow will turn red Tap Usage alerts and tap the switch to activate it Tap Battery Data or Storage then drag the adjustment bar upwards or downwards to set the usage alert limit or level Mirror selfie When you take selfies ...

Page 116: ...n and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos such as movies ...

Page 117: ...pplications 117 Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 118: ...ing keywords tap Connections Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lo...

Page 119: ...a aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Tap Wi Fi Direct The detected devices are listed If the device you want to connect to is not in the list request that the device turns on its Wi Fi Direct feature 3 Select a device to connect to The devices will be connected when the other device accepts theWi ...

Page 120: ...nge data or media files with other Bluetooth enabled devices Samsung is not responsible for the loss interception or misuse of data sent or received via Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approv...

Page 121: ...ices will be connected when the other device accepts the Bluetooth connection request Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device 1 Launch the Gallery app 2 Select an image 3 Tap Share Bluetooth and then select a dev...

Page 122: ...k Mobile data usage Monitor your mobile data usage Billing cycle and data warning Set a limit for mobile data usage Ultra data saving mode Reduce your mobile data usage by preventing background apps from using the mobile data connection You can use the data compression feature to compress Internet data such as images videos and webpages accessed via the mobile network This feature may not be avail...

Page 123: ...ned off during takeoff and landing After takeoff you can use the device in flight mode if allowed by aircraft personnel Mobile hotspot and tethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile hotspot and...

Page 124: ... and select the level of security Then enter a password and tap SAVE 3 On the other device s screen search for and select your device from theWi Fi networks list 4 On the connected device use the device s mobile data connection to access the Internet Mobile networks Configure your mobile network settings On the Settings screen tap Connections Mobile networks Data roaming Set the device to use data...

Page 125: ...previous call or message is different from your preferred SIM or USIM card Smart dual SIM Set the device to allow incoming calls from the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider Location Change settings for location information permissions On the Settings screen tap Connection...

Page 126: ...ttings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect the device to 1 On the Settings screen tap Connections More connection settings Printing DOWNLOAD PLUG IN 2 Search for a pri...

Page 127: ...adjusted Volume Adjust the volume level for call ringtones music and videos system sounds and notifications Ringtone Change the ringtones for calls or notifications Vibration pattern Select a vibration pattern Notification sounds Change the notification sound settings for each app Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Touch...

Page 128: ...allowed list when Do not disturb is activated Display Options Change the display and the Home screen settings On the Settings screen tap Display Brightness Adjust the brightness of the display Auto brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Screen zoom and font Change the screen zoom setting or font size and st...

Page 129: ... the Home screen Some app features may not be available in easy mode Switching to easy mode 1 On the Settings screen tap Display Easy mode Easy mode 2 Tap DONE Returning to standard mode Swipe to the left on the Home screen and tap Settings Display Easy mode Standard mode DONE Managing shortcuts To add an app shortcut to the Home screen tap and hold an item on the Apps screen then drag it to the t...

Page 130: ... Game Launcher and GameTools icon and change the game related settings Refer to Game Launcher for more information Lock and mask apps Set an app lock or hide it by using a pattern PIN password or fingerprints Notifications from the locked or hidden apps will not be displayed Only downloaded apps can be hidden One handed mode Activate one handed operation mode for your convenience when using the de...

Page 131: ...upports it a duplicate app icon for the second account will be added on the Home screen Panic mode Set the device to send help messages by pressing the Power key three times Refer to Send SOS messages for more information Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Send SOS messages In an emergency situation qu...

Page 132: ...ting contact as an emergency contact Device maintenance The device maintenance feature provides an overview of the status of your device s battery storage RAM and system security The Device maintenance allows you to easily optimise your device and ultra data saving mode helps you manage your mobile data usage Some features may not be available depending on the region Battery Storage Memory Ultra d...

Page 133: ...ith low battery levels conserve battery power by activating power saving features On the Settings screen tap Device maintenance Battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You cannot receive notifications from apps that use power saving mode Managing the battery You can sa...

Page 134: ... the memory To delete residual files such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under USER DATA Then tick items to select and tap DELETE or UNINSTALL Memory On the Settings screen tap Device maintenance Memory To speed up your device by reducing the amount of RAM you are using tick apps from the apps list and tap CLEAN NOW Device se...

Page 135: ... available when this feature is activated depending on the service provider or the mobile network conditions On the Settings screen tap Device maintenance Ultra data saving and then tap the switch to activate it View the amount of data used and saved for the set monitoring period Select apps that are allowed to use the mobile data connection in the background Activate the Opera Max data compressio...

Page 136: ... information Fingerprint Scanner Register your fingerprint to the device to secure the device or sign in to your Samsung account Refer to Fingerprint recognition for more information Smart Lock Set the device to automatically unlock itself in certain situations Secure lock settings Change screen lock settings for the selected lock method Information and FaceWidgets Change the settings of the items...

Page 137: ...ice Other security settings Configure additional security settings Face recognition You can set the device to unlock the screen by recognising your face Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password Consider the following when using face recognition Consider the conditions when registering such as weari...

Page 138: ... you and look at the screen 5 Position your face inside the circle on the screen The camera will scan your face When a face lock pop up window appears tap TURN ON to use your face to unlock the screen If unlocking the screen with your face is not working properly tap Remove face data to remove your registered face and register your face again Unlocking the screen with face recognition You can unlo...

Page 139: ... fingerprint to enhance the security of your device The likelihood of the fingerprint sensor confusing two different fingerprints is very low However in rare cases where separate fingerprints are very similar the sensor may recognise them as identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen when turning on the device To use the devic...

Page 140: ...gertip the device may not recognise your fingerprints Make sure to cover the entire Home key with your finger To improve recognition performance register fingerprints of the hand used most often to perform tasks on the device In dry environments static electricity can build up in the device Avoid using this feature in dry environments or before using the feature discharge static electricity by tou...

Page 141: ...en you purchase content from Galaxy Apps 1 On the Settings screen tap Lock screen and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap the Samsung account switch to activate it 4 Sign in to your Samsung account Using fingerprints to sign in to accounts You can use your fingerprints to sign in to webpages that support password saving This feature is only av...

Page 142: ...amsung Pay Mini to make payments quickly and securely Refer to Samsung Pay Mini for more information Samsung Pay Mini may not be available depending on the region or service provider Unlocking the screen with fingerprints You can unlock the screen with your fingerprint instead of using a pattern PIN or password 1 On the Settings screen tap Lock screen and security Fingerprint Scanner 2 Unlock the ...

Page 143: ... the usage status of your Samsung Cloud storage and sync back up and restore your data On the Settings screen tap Cloud and accounts Samsung Cloud Manage cloud storage View the amount of storage space you are currently using in Samsung Cloud and the amount of usage by data type You can also delete backup data from old devices after restoring data BACK UP AND RESTORE Back up your application data a...

Page 144: ...nts Accounts select an account name and then tap Remove account Backup and restore Change the settings for managing settings and data On the Settings screen tap Cloud and accounts Backup and restore SAMSUNG ACCOUNT Backup settings Back up your personal information and app data to Samsung Cloud You can also set the device to automatically back up data Restore Restore previously backed up personal i...

Page 145: ...ction Customise the settings to improve accessibility for users who have reduced dexterity Text to speech Change the text to speech settings Direction lock Change the directional combination settings for unlocking the screen Direct access Set the device to open selected accessibility menus when you press the Home key three times quickly Notification reminder Set the device to alert you to notifica...

Page 146: ...Refer to Samsung Members for more information Report diagnostic information Set the device to automatically send the device s diagnostic and usage information to Samsung Marketing information Set whether to receive Samsung marketing information such as special offers membership benefits and newsletters Reset Reset your device s settings or perform a factory data reset Software update Update your d...

Page 147: ... status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Device name View and edit the name that will be displayed when connecting your device with other devices via Bluetooth Wi Fi Direct and other methods Model number View the device s model number Software information View the device s softw...

Page 148: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 149: ...reezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 s...

Page 150: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provi...

Page 151: ...horter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the ...

Page 152: ...es may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless f...

Page 153: ...ap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the Smart manager or manually delete unused apps or files to free up storage space The Apps button does not appear on the Home screen Withou...

Page 154: ... the status bar downwards and then drag the notification panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Samsung Cloud does not work Ensure that you are connected to a network properly During a Samsung Cloud s service check you cannot use Samsung Cloud Try again later ...

Page 155: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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Samsung Galaxy J7 Max, User Manual

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