Samsung Galaxy J2 User Manual Download

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Samsung Galaxy J2 Pure

User manual

Summary of Contents for Galaxy J2

Page 1: ...Samsung Galaxy J2 Pure User manual ...

Page 2: ...e back cover 6 Install a SIM card and memory card 7 Replace the battery 9 Charge the battery 9 Start using your device 11 Use the Setup Wizard 11 Lock or unlock your device 12 Accounts 12 Transfer data from your old device 13 Set up voicemail 14 Navigation 15 Navigation bar 20 i CKT_J260AZ_EN_UM_TN_RJA_011719_FINAL ...

Page 3: ...y mode 35 Apps 37 Using apps 38 Add an apps shortcut 38 Search for apps 38 Uninstall or disable apps 38 Sort apps 39 Create and use folders 39 Apps settings 40 Samsung apps 42 Galaxy Essentials 42 Galaxy Apps 42 Samsung 42 Samsung Health 43 Samsung Notes 45 Table of contents ii ...

Page 4: ...alendar 48 Camera 50 Clock 54 Contacts 60 Email 63 Gallery 66 Internet 71 Messages 74 Phone 77 Google apps 85 Chrome 85 Drive 85 Duo 85 Gmail 85 Google 85 Maps 86 Photos 86 Play Movies and TV 86 Table of contents iii ...

Page 5: ...myCricket 87 Visual Voicemail 87 Additional apps 88 Amazon Shopping 88 Facebook 88 Settings 89 Access Settings 90 Search for Settings 90 Connections 91 Wi Fi 91 Bluetooth 93 Data usage 94 Mobile networks 96 Location 96 Mobile hotspot 97 Table of contents iv ...

Page 6: ...unds and vibration 102 Sound mode 102 Vibrations 102 Volume 103 Ringtone 104 Notification sounds 104 Do not disturb 104 System sounds 105 Key tap feedback 105 Dolby Atmos 105 Equalizer 105 Headset audio options 106 Adapt sound 106 Notifications 107 Customize app notifications 107 Table of contents v ...

Page 7: ...ntenance 109 Quick optimization 109 Battery 110 Storage and memory card 110 Language and input 112 Date and time 114 Report diagnostic information 115 Reset 115 Factory data reset 115 Auto restart 116 Software update 116 Lock screen and security 117 Screen lock types 117 Clock and information 118 Table of contents vi ...

Page 8: ...nitor 120 Secure startup 120 Encrypt SD card 120 Factory data reset password 121 Set up SIM card lock 121 View passwords 121 Security update service 122 Device administration 122 Credential storage 122 Advanced security settings 123 Accounts 124 Samsung Cloud 124 Add an account 124 Account settings 124 Table of contents vii ...

Page 9: ... 128 Dexterity and interaction 129 Accessibility services 130 Other settings 130 Help 130 Device assistance app 131 Dual messenger 131 About phone 131 Legal information 132 Intellectual property 133 Open source software 134 Disclaimer of warranties exclusion of liability 134 Modification of software 135 Table of contents viii ...

Page 10: ...Notice from Cricket 135 Samsung Knox 135 Restricting children s access to your mobile device 136 Samsung Electronics America Inc 136 Table of contents ix ...

Page 11: ...services to help you get more done See Bixby on page 29 Direct Share Share content with specific people directly See Direct share on page 62 Media volume limiter Limit the maximum output of the device s volume See Media volume limiter on page 103 Multi window Multitask by using two applications at the same time See Multi window on page 30 1 ...

Page 12: ...Learn more Videos samsung com us support videos Smart Simulator samsungsimulator com Tips samsung com us support tips Samsung Care samsung com us support 2 ...

Page 13: ...Getting started Device layout Assemble your device Start using your device 3 ...

Page 14: ...Device layout Front camera Power key Proximity sensor Volume keys Getting started 4 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 15: ...peaker Rear camera USB charger Accessory port Flash Headset jack Microphone Microphone 5 Getting started Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 16: ...r device to maximize battery life Using other charging devices and batteries may void your warranty and may cause damage Remove the back cover Lift the cover up and to the left of the device To replace the back cover 1 Place the back cover onto the back of the device and press down 2 Press along the edge of the back cover until you have a secure seal Getting started 6 Devices and software are cons...

Page 17: ...o add more memory space to your device A memory card can be installed at any time It is not necessary to install it prior to using the device 1 Carefully slide the SIM card into the SIM card slot Make sure that the card s gold contacts face down into the device and that the card is positioned as shown 7 Getting started Devices and software are constantly evolving the illustrations you see here are...

Page 18: ...2 Slide the memory card into the slot with the gold contacts facing down 8 Getting started Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 19: ...is included with the device for charging the battery from any standard outlet The battery comes partially charged You can use the device while charging Use only charging devices and batteries that are approved by Samsung Samsung charging devices and batteries are designed for your device to maximize battery life Using other charging devices and batteries may void your warranty and may cause damage...

Page 20: ...complete While charging the device and the charger may become hot and stop charging This usually does not affect the device s lifespan or performance and is in the device s normal range of operation Disconnect the charger from the device and wait for the device to cool down For more information visit samsung com us support answer ANS00076952 10 Getting started Devices and software are constantly e...

Page 21: ...urn your device on the Setup Wizard guides you through the basics of setting up your device Follow the prompts to choose a default language connect to a Wi Fi network set up accounts choose location services learn about your device s features and more Getting started 11 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 22: ... The default Screen lock on your device is Swipe To choose a secure screen lock see Set a secure screen lock on page 117 Accounts Set up and manage accounts including email accounts your Google account and Samsung account Account may support email calendars contacts and other features See your service provider for more information Getting started 12 Devices and software are constantly evolving the...

Page 23: ...loud and accounts Backup and restore for options Back up data Configure your Samsung account to back up your data Restore data Use your Samsung account to restore your backup data Add an email account View and manage all of your email accounts From Settings tap Cloud and accounts Accounts and then tap Add account Email Transfer data from your old device Use Smart Switch to transfer contacts photos...

Page 24: ...Set up voicemail You can access your voicemail from a Home screen 1 From Phone tap Voicemail 2 Follow the tutorial to create a password record a greeting and record your name 14 Getting started ...

Page 25: ... the keyboard to enter characters or text l Tap an item to select it l Tap an app shortcut to launch the app l Double tap an image to zoom in or out Getting started 15 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 26: ...ntally across the screen l Swipe the screen to unlock the device l Swipe the screen to scroll through the Home screens or menu options Getting started 16 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 27: ...hen move it to a new location l Drag an app shortcut to add it to a Home screen l Drag a widget to place it in a new location Getting started 17 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 28: ...ur fingers apart l Pinch the screen to zoom out while viewing a picture or a web page l Spread your fingers on the screen to zoom in while viewing a picture or a web page Getting started 18 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 29: ...Touch and hold items to activate them l Touch and hold a field to display a pop up menu of options Getting started 19 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 30: ...e navigation keys Navigation keys l Tap Recent to view all open apps l Tap Home to return to the main home screen l Tap Back to return to the previous screen Getting started 20 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 31: ...en to display the Navigation bar Navigation bar settings You can configure the Navigation bar background color and button layout From Settings tap Display Navigation bar for the following options Show and hide button Add a button on the left side of the navigation bar to show or hide the Navigation bar Background color Choose a color for the background of the Navigation bar Button layout Choose th...

Page 32: ...and hold an app icon to open the options menu and then tap Remove from Home Removing a icon does not delete the app it just removes the icon from a Home screen Use folders You can organize app in folders on the Apps screens and Home screens For more information see Create and use folders on page 39 Wallpapers You can change the look of the Home and Lock screens by choosing a favorite picture or pr...

Page 33: ...ease it To remove a widget from a Home screen 1 From a Home screen touch and hold a widget to open the options menu 2 Tap Remove from Home screen Home screen settings Customize your Home and Apps screens 1 Touch and hold a Home screen 2 Tap Home screen settings to customize Home screen layout Set your device to have separate Home and Apps screens or only a Home screen where all apps are located Ho...

Page 34: ...he Home screen from rotating to Landscape mode Hide apps Select apps to hide About Home screen View version information Easy mode Switch between the default screen layout and a simpler layout The Easy mode layout has larger text and icons making for a more straightforward visual experience 1 From Settings tap Display Easy mode 2 Tap Easy mode to enable this feature 3 Tap Done to confirm To disable...

Page 35: ...on the left Status icons Battery full Battery low Charging Vibrate Mute Airplane mode Bluetooth active NFC active Wi Fi active Location active Notification icons Missed calls Call in progress Call on hold New email Voicemail New message Download Upload Wi Fi available App update 25 Getting started ...

Page 36: ...atus bar for the following options Tap Show recent notifications only to display only the three most recent notification icons on the Status bar Tap Show battery percentage to display the battery charge percentage next to the battery icon on the Status bar 26 Getting started ...

Page 37: ...Notification panel Device settings View all Quick settings Notification cards Getting started 27 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 38: ...to close the Notification panel Quick settings The Notification panel also provides quick access to device functions allowing you to quickly turn them on or off 1 Drag the Status bar down to display the Notification panel 2 Drag View all downward Tap a quick setting icon to turn it on or off Touch and hold a quick setting icon to open the setting Tap Search to search the device Tap Settings to qui...

Page 39: ...time and location and is built in to your favorite apps Visit samsung com us support owners app Bixby for more information Bixby Home The Bixby Home page displays customized content based on your interactions Bixby learns from your usage patterns and will suggest content you may like From a Home screen swipe right 29 Getting started ...

Page 40: ... to launch an app in split screen view Recently opened apps are displayed in the lower window Apps that support Multi window have the Multi window icon in their title bar If there are no recently opened apps that support Multi window or if you want to launch a different app tap App list 3 Tap an app in the lower window to add it to the split screen view Getting started 30 Devices and software are ...

Page 41: ...app Close the selected app Split screen view action The Recent apps key can be configured to switch between full screen view and split screen view 1 From Settings tap Advanced features Multi window and then tap to enable Split screen view action 2 To use Recent apps to switch between views To change the current app from full screen view to split screen view touch and hold Recent apps While in spli...

Page 42: ...ld to display the Samsung keyboard Tap Show predictive text to view suggested words while you type Tap Show toolbar functions to view all keyboard options Getting started 32 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 43: ...s for the Samsung keyboard From the Samsung keyboard tap Settings for the following options Languages and types Set the keyboard type and choose which languages are available on the keyboard To switch between languages slide the Space bar sideways Smart typing Use predictive text and auto correction features to prevent common typing mistakes Type by swiping between letters Keyboard layout and feed...

Page 44: ... of typing enter text by speaking 1 From the Samsung keyboard tap Voice input 2 Tap the screen and speak your text Getting started 34 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 45: ...ing an emergency situation To save battery power Emergency mode l Restricts application usage to only essential applications and those you select l Turns off connectivity features and Mobile data when the screen is off Activate Emergency mode To activate Emergency mode 1 Press and hold the Power key 2 Tap Emergency mode When accessing for the first time read and accept the terms and conditions 3 T...

Page 46: ...ed cellular service l More options Turn off Emergency mode Disable Emergency mode and return to standard mode Remove Choose apps to remove from the screen Manage emergency contacts Manage your medical profile and ICE In Case of Emergency group contacts Settings Configure the available settings Only a limited number of settings are enabled in Emergency mode Turn off Emergency mode When emergency mo...

Page 47: ...Apps Using apps Samsung apps Google apps Carrier apps Additional apps 37 ...

Page 48: ... tap More options Home screen settings Apps button 2 Tap Show Apps button Apply Search for apps If you are not sure where to find an app or a setting you can use the Search feature From Apps tap Search phone enter a word s and tap a result to go to that app To customize the Finder search settings tap More options Settings Uninstall or disable apps If you want to remove apps from your device you ca...

Page 49: ...d hold an app shortcut and then drag it on top of another app shortcut until it is highlighted 2 Release the app shortcut to create the folder Enter folder name Name the folder Palette Change the folder color Add apps Place more apps in the folder Tap apps to select them and then tap Add 3 Tap Back to close the folder Copy a folder to a Home screen You can copy a folder to a Home screen 1 From App...

Page 50: ...le the app Force stop Stop an app that is not working correctly Mobile data Monitor and restrict mobile data usage Battery View battery usage since the last full charge Storage Manage the app s storage usage Memory View memory usage Notifications Configure notifications from the app Permissions View permissions granted to the app for access to your device s information Set as default Set the app a...

Page 51: ...e or change apps that are used by default for certain features like email or browsing the Internet App permissions Control which apps have permissions to use certain features of your device Show Hide system apps Show or hide system background apps Special access Select which apps can have special access permissions to features on your device Reset app preferences Reset options that have been chang...

Page 52: ...ptions Galaxy Essentials Galaxy Apps Find and download premium apps that are exclusive to Galaxy devices A Samsung account is required to download from Galaxy Apps From Apps tap Samsung folder Galaxy Apps Samsung Samsung allows you to access live customer support view device diagnostics and learn about your registered Samsung devices For more information visit samsung com us samsung plus From Apps...

Page 53: ... it is always best to make sure you consult with your physician before beginning any exercise regimen While moderate physical activity such as brisk walking is safe for most people health experts suggest that you talk with your doctor before you start an exercise program particularly if you have any of the following conditions l Heart disease asthma or lung disease diabetes or liver or kidney dise...

Page 54: ... speak with your doctor before starting a new exercise program The accuracy of the information and data provided by this device and its related software including heart rate readings may be affected by factors such as environmental conditions skin condition specific activity performed while using wearing the device settings of the device user configuration user provided information placement of th...

Page 55: ...r more information visit samsung com us support owners app samsung notes From Apps tap Samsung folder Samsung Notes Text options Add an attachment Tools Apps 45 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 56: ...s tap a note to view it 2 Tap Edit to make changes 3 Tap Save Notes options You can edit share or manage notes From Samsung Notes tap More options for the following options Edit Select notes to share delete or move Sort by Change the way notes are organized List Grid view Switch between List view and Grid view Trash View deleted notes Settings View settings for the Samsung Notes app 46 Apps ...

Page 57: ...s a unit converter From Apps tap Calculator History View past calculations Converter Convert between measurements Scientific calculator If icon is not visible turn your phone landscape Apps 47 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 58: ...to consolidate all your calendars in one place From Apps tap Calendar Double tap to edit event Create new event or task Go to today s date Change to other calendar views Apps 48 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 59: ...the calendar to be accomplished on a certain day A task displays as a checklist item and is removed once you mark the task as complete 1 From Calendar tap View Tasks 2 Tap Add to add a task 3 Enter details for the task and then tap Save Delete a task Delete tasks from your Calendar 1 From Calendar tap View Tasks 2 Tap the Checkbox by the task to mark it as complete and remove it from the calendar ...

Page 60: ...app From Apps tap Camera Change shooting mode Open the Gallery app Change settings Record a video Switch cameras You can also swipe the screen up or down Take a picture Apps 50 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 61: ... mode for your pictures or choose from several shooting modes From Apps tap Camera and swipe to the right or left to see the available shooting modes To view and reorganize shooting modes touch and hold a shooting mode Rear camera Panorama Create a linear image by taking pictures in either a horizontal or vertical direction Pro Manually adjust the ISO sensitivity exposure value white balance and c...

Page 62: ...a resolution Selecting a higher resolution for higher quality requires more memory Timer Take time delayed pictures or videos HDR rich tone Enables the light sensitivity and color depth features of the device to produce a brighter and richer picture Front camera Picture size Select a resolution Selecting a higher resolution for higher quality requires more memory Video size Select a resolution Sel...

Page 63: ...wer key twice in quick succession to open the camera Storage location Select a memory location A memory card not included must be installed to view Storage location Floating Camera button Add an extra camera button that you can move anywhere on the screen in Auto and Selfie modes Press Volume key to Use the Volume key to take pictures record video zoom or control system volume Shutter sound Play a...

Page 64: ...eatures for keeping track of time and setting alarms From Apps tap Clock Turn on or off an existing alarm Create new alarm Apps 54 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 65: ...ime for the alarm Repeat Choose when to repeat the alarm Alarm name Enter a name for the alarm Snooze Allow snoozing Set interval and repeat values for the alarm while snoozing Alarm sound Choose a sound to play for the alarm and drag the slider to set the volume of the alarm Vibration Choose whether the alarm uses vibration alert Read time aloud Read the time aloud when the alarm rings 3 Tap Save...

Page 66: ...nd or vibrates Postpone an alarm Dismiss an alarm Delete an alarm You can delete an alarm that you created From Clock touch and hold an alarm and then tap Delete 56 Apps Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 67: ...continue timing after stopping the clock tap Resume To reset the Stopwatch to zero tap Reset Timer Set a countdown timer for up to 99 hours 59 minutes and 59 seconds 1 From Clock tap Timer 2 Use the keypad and tap Hours Minutes and Seconds to set the Timer 3 Tap Start to begin the Timer To temporarily stop the Timer tap Pause To continue tap Resume To stop and reset the Timer tap Cancel 57 Apps ...

Page 68: ...nt location City View the current time and add to your list of cities Search Find a particular city Globe Drag to spin and see times around the world 1 From Clock tap World clock 2 Tap Add city 3 Tap Search and enter the name of the city Apps 58 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 69: ...he local times would be in the other listed cities 1 From Clock tap World clock 2 Tap Time zone converter 3 Tap Menu to choose a different city To add a city to the list tap Add city 4 Swipe the hours minutes and period AM or PM on the clock to set a time Local times for the other cities listed are automatically updated To return the clock to the current time tap Reset 59 Apps ...

Page 70: ...evice From Apps tap Contacts Create contact Add contact s photo You can take a new photo or select one from the Gallery Add delete and expand additional fields Choose where to store the contact Apps 60 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 71: ...tion 4 Tap Save Favorites When you mark contacts as favorites they are easily accessible from other apps 1 From Contacts tap a contact 2 Tap Details 3 Tap Add to Favorites to mark the contact as a favorite To remove the contact from Favorites tap Favorite Export contacts Manually back up contacts to an installed memory card not included 1 From Contacts tap More options Manage contacts 2 Tap Import...

Page 72: ... contact Share a contact with others by using various sharing methods and services 1 From Contacts tap a contact 2 Tap Details Share 3 Tap either vCard file VCF or Text 4 Choose a sharing method and follow the prompts Delete contacts Delete a single contact or multiple contacts 1 From Contacts touch and hold a contact to select it You can also tap other contacts to select them for deletion 2 Tap D...

Page 73: ...nt see Add an email account on page 13 From Apps tap Email Undo or redo typing add images change the font size and style Send the email message Attach documents images and more Apps 63 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 74: ...contact to place a checkmark and then tap Done The contact is displayed in the recipients field Tap Show additional fields to add Cc and Bcc fields 3 Tap the Subject and Message fields to enter text Tap Attach to add files images audio and more to your email Tap More options for additional email options 4 Review your message and tap Send Manage the inbox There are several tools available from the ...

Page 75: ...ings Modify settings associated with using the Email app From Email tap Settings Under General tap an option and then follow the prompts Tap an account to configure specific settings for only that account 65 Apps ...

Page 76: ...ustom collections of pictures and videos Shared Use your Samsung account to share pictures and videos Pictures Content organized by date Albums Sort images into custom albums Apps 66 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 77: ...r pictures or videos To access the following features tap More options Details View and edit information about the picture Set as wallpaper Set the picture as wallpaper Show date and location tags See date and location tags when viewing your pictures Print Send the picture to a connected printer Open in Photo Editor Pro Edit the picture in Photo Editor Pro 67 Apps ...

Page 78: ...evice From Gallery tap Pictures and tap a picture to edit Favorite Content will be added to the Favorites album Delete Share Editing tools Apps 68 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 79: ...nd location tags See date and location tags when viewing your videos 3 Tap Play video to play the video Edit video Edit videos stored on your device 1 From Gallery tap Pictures 2 Tap a video to view it 3 Tap Edit to cut segments of the video 4 Tap Save and confirm when prompted Share pictures and videos Share pictures and videos from the Gallery app 1 From Gallery tap Pictures 2 Tap More options S...

Page 80: ... videos to select them or tap the All checkbox at the top of the screen to select all pictures and videos 3 Tap Delete and confirm when prompted Take a screenshot Capture an image of your screen It will automatically create a Screenshots album in the Gallery app From any screen press and hold the Power and Volume down keys 70 Apps ...

Page 81: ...tap Internet Bookmarked pages and browser tabs Reload webpage Add webpage to Favorites Navigation Visit samsung com us support owners app samsung internet for more information Apps 71 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 82: ...ookmarks Bookmarks 2 Tap a bookmark entry Save a web page Saving a web page stores its content on your device so that you can access it offline From Internet tap More options Save webpage To view saved web pages tap Bookmarks Saved pages View history View a list of recently visited web pages Tap Bookmarks History To clear your browsing history tap More options Clear history Share pages Web pages c...

Page 83: ...downloaded files remain on your device after you close the secret tab 1 From Internet tap Tabs Turn on secret mode 2 Tap Set password to protect your Secret mode data with a password To turn off Secret mode From Internet tap Tabs Turn off secret mode Internet settings Modify settings associated with using the Internet app 1 From Internet tap More options Settings 2 Tap an option and follow the pro...

Page 84: ...n send and receive text messages SMS and multimedia messages MMS From Apps tap Messages Compose Add attachment Apps 74 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 85: ... Deleting text messages only removes them from your device It does not remove sent text messages from the recipient s device Delete conversations Entire conversations can be deleted at once 1 From Messages tap More options Edit 2 Tap each conversation that you want to delete 3 Tap Delete and confirm when prompted Emergency alerts Emergency alerts notify you of imminent threats and other situations...

Page 86: ... to Add and add recipients by creating new contacts or selecting from Contacts To include a picture from your front and rear camera tap Attach pictures To include a five second audio recording in your SOS message tap Attach audio recording 3 Press the Power key quickly three times to send an SOS message Messages settings Configure the settings for text and multimedia messages From Messages tap Mor...

Page 87: ...lls check voicemail messages and set up speed dial numbers From a Home screen tap Phone Hide the keyboard Access voicemail Make a call Apps 77 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 88: ... the Call log 1 From Phone tap Recents to display a list of recent calls 2 Tap a contact and then tap Call Make a call from Contacts Call a contact from the Contacts app 1 From Apps tap Contacts 2 Swipe your finger across a contact to the right to call the contact Answer a call When a call is received the phone rings and the caller s phone number or name is displayed If you are using an app a pop ...

Page 89: ...e You can choose to decline an incoming call with a text message response On the incoming call screen drag Send message upward and select a message or On the incoming call pop up screen tap Send message and select a message End a call Tap End when you are ready to end your call Actions while on a call You can adjust call volume switch to a headset or speaker and even multitask while on a call Adju...

Page 90: ...sking Drag the Status bar down to display the Notification panel and then tap End call Call log The numbers of the calls you have dialed received or missed are stored in the Call log From Phone tap Recents A list of recent calls is displayed If the caller is in your Contacts list the caller s name is displayed Save a contact from a recent call Use recent call information to create a contact or upd...

Page 91: ...en prompted You can also modify your Block list in Settings From Phone tap More options Settings Block numbers Speed dial You can assign a shortcut number to a contact for speed dialing their default number 1 From Phone tap More options Speed dial numbers The Speed dial screen displays the reserved speed dial numbers 2 Tap an unassigned number Tap Menu to select a different Speed dial number than ...

Page 92: ...e an emergency call 1 From Phone enter the emergency telephone number 911 in North America and tap Call 2 Complete your call During this type of call you have access to most in call features Make an emergency call from a locked screen The emergency telephone number can be dialed even if the phone is locked allowing anyone to use your phone to call for help in an emergency When accessed from a lock...

Page 93: ...he call is answered Tap Swap to switch between the two calls Tap Merge to hear both callers at once multi conferencing Wi Fi calling Make calls over Wi Fi when you are connected to a Wi Fi network Contact your carrier for details 1 From Settings tap Connections Wi Fi calling 2 Tap to enable this feature 3 Follow the prompts to set up and configure Wi Fi calling Phone settings These settings allow ...

Page 94: ...ing someone whose phone also supports RTT or is connected to a teletypewriter TTY device The RTT icon appears on all incoming RTT calls 1 From Phone tap More options Settings 2 Tap Real time text for the following options Always visible Show the RTT call button on the keypad and during calls Use external TTY keyboard Hide the RTT keyboard when an external TTY keyboard is connected 84 Apps ...

Page 95: ...es saved to your Google Drive cloud account Visit support google com drive to learn more Duo Make one to one video calls Visit support google com duo to learn more Gmail Send and receive email with Google s web based email service Visit support google com mail to learn more Google Find online content with tools that learn what interests you Turn on your personalized feed to receive customized cont...

Page 96: ...learn more Play Movies and TV Watch movies and TV shows purchased from Google Play You can also view videos saved on your device Visit play google com store movies to learn more Play Music Play music and audio files on your device Visit support google com music to learn more Play Store Find new apps movies and TV shows music books magazines and games in the Google Play store Visit support google c...

Page 97: ...rrier for additional information myCricket Access billing make a quick payment view usage and access support from the palm of your hand Visual Voicemail View and play voicemail messages easily save important numbers to your Favorites list and respond by calling or texting 87 Apps ...

Page 98: ...reloaded or downloaded over the air to your device Amazon Shopping Shop at amazon com from your device Facebook Keep up with friends and family with the Facebook app Share updates photos and videos as well as text chat and play games 88 Apps ...

Page 99: ...Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings 89 ...

Page 100: ... tap Settings Swipe down from the Status bar and then tap Settings Search for Settings If you are not sure exactly where to find a certain setting you can search for it 1 From Settings tap Search 2 Enter keywords in the Search field As you type settings that match display on the screen 3 Tap an entry to go to that setting 90 ...

Page 101: ...u want is not listed after a scan you can still connect to it by entering the information manually Ask the Wi Fi network administrator for the name and password before you begin 1 From Settings tap Connections Wi Fi and then tap to turn on Wi Fi 2 Tap Add network at the bottom of the list 3 Enter information about the Wi Fi network Network name Type the exact name of the network Security Select a ...

Page 102: ...iew more to see additional network settings Hotspot 2 0 Connect automatically to Wi Fi networks that support Hotspot 2 0 WPS push button Connect to a Wi Fi network by pressing the WPS button on a router WPS PIN entry Connect to a Wi Fi network by entering your WPS PIN MAC address View your device s MAC address required when connecting to some secured networks not configurable IP address View your ...

Page 103: ...Bluetooth enabled device Once a pairing is created the devices remember each other and exchange information without having to enter a passcode 1 From Settings tap Connections Bluetooth and then tap to turn on Bluetooth Your device automatically scans for discoverable Bluetooth devices Tap Scan to search again 2 Tap a device and follow the prompts to connect When sharing a file tap Bluetooth to use...

Page 104: ...name and tap Rename Unpair from a Bluetooth device When you unpair from a Bluetooth device the two devices no longer recognize each other You will need to pair with the device in order to connect to it 1 From Settings tap Connections Bluetooth and then tap to turn on Bluetooth 2 Tap Settings next to the device and then tap Unpair Data usage Check your current mobile and Wi Fi data usage You can al...

Page 105: ... bill cycle for your device Monitor Wi Fi data You can restrict Wi Fi data access by customizing usage limits and networks From Settings tap Connections Data usage The following options are available Wi Fi data usage View data usage over Wi Fi connections over a period of time You can view total usage as well as usage by app Restrict networks Select networks to prevent apps that are running in the...

Page 106: ...etworks Location Location services use a combination of GPS mobile network and Wi Fi to determine the location of your device Some apps require location services be turned on for full functionality 1 From Settings tap Connections Location 2 Tap to turn on Location services 3 Tap Locating method to select how your location is determined High accuracy Uses GPS Wi Fi and mobile networks Battery savin...

Page 107: ...to view the app s settings Mobile hotspot Mobile hotspot uses your data plan to create a secure Wi Fi network that can be used by multiple devices Check with your service provider about service fees 1 From Settings tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap to turn on Mobile hotspot 3 On the devices you want to connect activate Wi Fi and select your device s Mobile hotspot E...

Page 108: ...evices list tap Allowed devices only Configure mobile hotspot settings You can customize your mobile hotspot s security and connection settings 1 From Settings tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap More options Configure mobile hotspot for the following settings Network name View and change the name of your Mobile hotspot Hide my device Prevent your Mobile hotspot from ...

Page 109: ...automatically turn off when there are no connected devices This feature can help you manage your data usage 1 From Settings tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap More options Timeout settings and then select an interval Wi Fi sharing Turn on Wi Fi sharing to quickly share your Wi Fi network with other devices Use this feature to share your Wi Fi network without giving o...

Page 110: ...sure the app you want to print from supports printing 1 From Settings tap Connections More connection settings Printing 2 Tap Add service and follow the prompts to add a print service 3 Tap the print service and then tap More options Add printer MirrorLink If your car is compatible with Mirrorlink you can mirror your device s display on your car s entertainment and information screen using a USB c...

Page 111: ...mation provided by your network administrator Manage a VPN Use the VPN settings menu to edit or delete a VPN connection 1 From Settings tap Connections More connection settings VPN 2 Tap Settings next to a VPN 3 Edit the VPN and tap Save or tap Delete to remove the VPN Connect to a VPN Once you have set up a VPN connecting to and disconnecting from a VPN is easy 1 From Settings tap Connections Mor...

Page 112: ... levels you have chosen in Sound settings for notifications and alerts Vibrate Use vibration only for notifications and alerts Mute Set your device to make no sounds Temporary mute Set a time limit for muting the device Easy mute Quickly mute sounds by covering the screen or turning the device over From Settings tap Advanced features Easy mute and tap to enable Vibrations You can control how and w...

Page 113: ...dia volume 1 From Settings tap Sounds and vibration 2 Tap Use Volume keys for media to enable this feature Media volume limiter Limit the maximum output of the device s volume while using headphones or Bluetooth speakers not included 1 From Settings tap Sounds and vibration Volume 2 Tap More options Media volume limiter 3 Tap to enable this feature l To set the maximum output volume drag the Custo...

Page 114: ...view and select it Do not disturb Do not disturb allows you to block sounds and notifications while this mode in turned on You can also specify exceptions for people apps and alarms Do not disturb has a scheduling feature so that you never forget to silence your phone during important meetings From Settings tap Sounds and vibration Do not disturb and configure the following Turn on now Put your de...

Page 115: ... Dialing keypad tones Play a tone when dialing numbers on the Phone keypad Keyboard sound Play a sound when typing with the Samsung keyboard Dolby Atmos Enjoy Dolby Atmos quality when playing content that was specifically mixed for Atmos 1 From Settings tap Sounds and vibration Sound quality and effects 2 Tap Dolby Atmos and tap to turn the feature on and choose a sound mode Equalizer Choose an au...

Page 116: ...ube Amp Pro Simulates the warm tones of a tube amplifier Concert hall Adds reverb for a unique hall effect Adapt sound Customize the sound for each ear and enhance your listening experience 1 From Settings tap Sounds and vibration Sound quality and effects Adapt sound 2 Tap the sound profile that fits you best and tap Settings to customize Tap Add personalized sound profile to take a hearing test ...

Page 117: ...s tap Notifications 2 Tap an app for the following options Receive notifications from this app App icon badges Show a badge on the icon when there are notifications Categories Configure notification options that are specific to this app Block app notifications Block notifications for apps 1 From Settings tap Notifications 2 Tap next to App icon badges to show or hide the number of notifications on...

Page 118: ...urned off or while charging The prolonged display of non moving images may result in degraded image quality or permanent afterimages Make sure to turn off the screen when you are not using your device Screen brightness You can set the screen brightness to adjust to lighting conditions or personal preference 1 From Settings tap Display 2 Customize options under Brightness Drag the Brightness slider...

Page 119: ...ce maintenance View the status of your device s battery storage and memory You can also automatically optimize your device s system resources Quick optimization The quick optimization feature improves device performance through the following actions l Identifying apps that use excessive battery power and clearing unneeded items from memory l Deleting unnecessary files and closing apps running in t...

Page 120: ...ttery settings and notifications Storage and memory card View the device memory and usage You can also mount unmount or format an optional memory card not included Device storage Quickly optimize your device s memory increasing available memory 1 From Settings tap Device maintenance Storage 2 Tap Clean now Optimize your device s memory Check the amount of available memory You can close background ...

Page 121: ... settings 3 Under Portable storage tap your SD card and then tap Mount Remove a memory card To prevent damage to information stored on the memory card unmount the card before removing it from the device 1 From Settings tap Device maintenance Storage 2 Tap More options Storage settings 3 Under Portable storage tap your SD card and then tap Unmount 4 Remove your memory card from the device Format a ...

Page 122: ...select a default keyboard for your device s menus and keyboards Additional keyboards can be downloaded from the Google Play store 1 From Settings tap General management Language and input 2 Tap Default keyboard and select a keyboard Google Voice typing Speak rather than type your text entries using Google voice typing 1 From Settings tap General management Language and input 2 Tap On screen keyboa...

Page 123: ...e options when you have a physical keyboard connected to your device sold separately 1 From Settings tap General management Language and input 2 Tap Physical keyboard and then choose an option Show on screen keyboard Show the on screen keyboard while a physical keyboard is also being used Keyboard shortcuts Show explanations of the keyboard shortcuts on the screen Show keyboard button Show a butto...

Page 124: ...peed for an optional mouse or trackpad not included 1 From Settings tap General management Language and input 2 Under Pointer speed drag the slider to the right to go faster or to the left to go slower Date and time By default your device receives date and time information from the wireless network Outside of network coverage you can set the date and time manually From Settings tap General managem...

Page 125: ... 2 Tap Reset settings and confirm when prompted Reset network settings You can reset Wi Fi mobile data and Bluetooth settings with Reset network settings 1 From Settings tap General management Reset Reset network settings 2 Tap Reset settings and confirm when prompted Factory data reset You can reset your device to factory defaults erasing all data from your device This action permanently erases A...

Page 126: ...ice 1 From Settings tap General management Reset Factory data reset 2 Tap Reset and follow the prompts to perform the reset 3 When the device restarts follow the prompts to set up your device Auto restart Optimize your device by restarting it automatically at set times Any unsaved data will be lost when the device restarts 1 From Settings tap General management Reset Auto restart 2 Tap to activate...

Page 127: ...s on the lock screen The following options are available Hide content Enable to hide the content of notifications Notification icons only Enable to hide notification details and show only the icon Transparency Adjust the transparency of notifications Auto reverse text color Reverse the color of notification text automatically based on the background color 3 Tap Done when finished 4 Configure the f...

Page 128: ...address Notifications Select which notifications to display on the Lock screen App shortcuts Select which apps to open from the Lock screen Google Play Protect You can configure Google Play Protect to regularly check your apps and device for security risks and threats 1 From Settings tap Security Google Play Protect 2 Tap options to customize security features Find My Mobile You can protect your d...

Page 129: ...y charge falls below a certain level To access your device remotely visit findmymobile samsung com Security update You can easily check the date of the last installed security software update and find out if newer updates are available From Settings tap Security Security update to see the latest security update installed and check if a newer update is available Install unknown apps You can allow i...

Page 130: ...u when this happens 1 From Settings tap Security App permission monitor 2 Tap next to the apps you want to be notified about l Tap an app to select which permissions you want to be notified about Secure startup You can protect your device by requiring a PIN pattern or password when your phone is turned on A secure screen lock Pattern PIN Password or Fingerprints is required to use Secure startup F...

Page 131: ...d Factory data reset password You can require a password to reset your device to factory default settings From Settings tap Security Other security settings Set up change password and enter a password Set up SIM card lock You can set up a PIN to lock your SIM card which prevents unauthorized use of your SIM card if someone attempts to use it another device From Settings tap Security Other security...

Page 132: ...ettings tap Security Other security settings Device admin apps 2 Tap an option to turn it on as a device administrator Credential storage You can manage the trusted security certificates installed on your device which verify the identity of servers for secure connections From Settings tap Security Other security settings for the following options Storage type Select a storage location for credenti...

Page 133: ...displayed when a lock screen is turned on For more information see Set a secure screen lock on page 117 Pin windows Pin an app on your device screen which prevents access to other features of your device Usage data access View which apps can access your device s usage history Notification access View which apps can access notifications you receive on your device Do not disturb permission View whic...

Page 134: ...account You can add and sync all your email social networking and picture and video sharing accounts 1 From Settings tap Cloud and accounts Accounts Add account 2 Tap one of the account types 3 Follow the prompts to enter your credentials and set up the account l Tap Auto sync data to enable automatic updates to your accounts Account settings Each account has its own custom settings You can config...

Page 135: ... data to your personal accounts Google account You can enable backup of your information to your Google account From Settings tap Cloud and accounts Backup and restore for options Back up my data Enable back up of application data Wi Fi passwords and other settings to Google servers Backup account Select a Google Account to be used as your backup account Automatic restore Enable automatic restorat...

Page 136: ...Google settings You can configure your device s Google settings Available options depend on your Google account From Settings tap Google and select an option to customize 126 Settings ...

Page 137: ...Settings tap Accessibility Vision and tap an option High contrast fonts Adjust the color and outline of fonts to increase the contrast with the background High contrast keyboard Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background Show button shapes Show buttons with shaded backgrounds to make them stand out better against the w...

Page 138: ...eys once to enter text Privacy For added privacy you can set your screen to remain off at all times From Settings tap Accessibility Vision and tap an option Dark screen Keep the screen turned off at all times to protect your privacy Hearing You can configure Accessibility features to assist with audial aspects of the device Sounds You can adjust audio quality when using hearing aids or earphones F...

Page 139: ... configure Accessibility features to assist with limited dexterity when interacting with your device Alternate input You can control your device using different kinds of inputs and controls From Settings tap Accessibility Dexterity and interaction and tap an option Assistant menu Improve device accessibility for users with reduced dexterity Click after pointer stops Automatically click on an item ...

Page 140: ...y pressing the Volume up key and the Power key together Accessibility shortcut Quickly turn on accessibility features using the Volume keys Notification reminder Beep at set intervals to remind you of any unread notifications Answering and ending calls Select shortcuts for answering and ending calls Single tap mode Dismiss or snooze alarms calendar events and timer alerts and answer or reject inco...

Page 141: ...on screen images Take and analyze images of the screen Dual messenger Use two separate accounts for the same app 1 From Settings tap Advanced features Dual messenger 2 Tap next to supported apps to enable the feature for each app About phone View information about your device including current status legal information hardware and software versions and more 1 From Settings tap About phone and then...

Page 142: ...rbitration Agreement section of the Terms Conditions included with the Product Find legal information online The full Arbitration Agreement Standard Limited Warranty End User License Agreement EULA and Health Safety Information for your device are available online Arbitration Agreement Standard Limited Warranty and Health Safety Information Phone l English samsung com us Legal Phone HSGuide l Span...

Page 143: ...but not limited to accessories parts or software relating thereto the mobile device is proprietary to Samsung and protected under federal laws state laws and international treaty provisions Intellectual Property includes but is not limited to inventions patentable or unpatentable patents trade secrets copyrights software computer programs and related documentation and other works of authorship You...

Page 144: ...imited Warranty that accompanies the Product the purchaser takes the product as is and Samsung makes no express or implied warranty of any kind whatsoever with respect to the Product including but not limited to the l merchantability of the Product or its fitness for any particular purpose or use l design condition or quality of the Product l performance of the Product l workmanship of the Product...

Page 145: ...ur device and other devices on your account However the Cricket privacy tools do not apply to applications available outside of Cricket Please review the terms and conditions and the associated privacy policy for each location based service to learn how location information will be used and protected In addition your Cricket device may be used to access the Internet and to download and or purchase...

Page 146: ...sung Galaxy Multi Window and Smart Switch are all trademarks of Samsung Electronics Co Ltd Other marks are the property of their respective owners Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are trademarks of Dolby Laboratories 2019 Cricket Wireless LLC All rights reserved Cricket and the Cricket logo are registered trademarks under license to Crick...

Page 147: ... the specified capacity because the operating system and default applications occupy part of the memory The available capacity may change when you upgrade the device Please check with your service provider to verify qualifying services features Legal information 137 ...

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