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Samsung Galaxy J2 Prime Dual SIM, User Manual

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Summary of Contents for Galaxy J2 Prime Dual SIM

Page 1: ...www samsung com User Manual English 10 2016 Rev 1 0 SM G532F SM G532F DS SM G532G DS ...

Page 2: ...nel 31 Entering text 33 Screen capture 33 Opening apps 34 Secure Folder 37 Samsung account 39 Transferring data from your previous device 41 Device and data management 43 Sharing features 44 Emergency mode Applications 45 Installing or uninstalling apps 47 Phone 51 Contacts 54 Messages 57 Internet 59 Email 60 Camera 69 Gallery 73 Samsung Notes 75 Calendar 77 Voice Recorder 77 My Files 78 Clock 79 ...

Page 3: ...93 Notifications 93 Display 94 Wallpapers 95 Advanced features 97 Device maintenance 99 Applications 99 Lock screen and security 100 Cloud and accounts 102 Google 102 Accessibility 102 General management 103 Software update 103 User manual 103 About device Appendix 104 Troubleshooting ...

Page 4: ...er media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For large ...

Page 5: ...he supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance p...

Page 6: ...layout Microphone Touchscreen Front camera Proximity sensor Multipurpose jack Home key Recents key Power key Receiver Flash Back key Volume key Speaker Headset jack GPS antenna Back cover Main antenna Rear camera Flash ...

Page 7: ...approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the list of recent apps Home Press to turn on ...

Page 8: ...r Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover 2 Insert the battery with the battery s gold coloured contacts properly aligned with the device s contacts 1 2 ...

Page 9: ...Basics 9 3 Replace the back cover Removing the battery 1 Remove the back cover 2 Pull out the battery ...

Page 10: ...s damage to the device Any damage caused by misuse is not covered by the warranty 2 Plug the USB power adaptor into an electric socket 3 After fully charging disconnect the device from the charger First unplug the charger from the device and then unplug it from the electric socket Do not remove the battery before removing the charger This may damage the device To save energy unplug the charger whe...

Page 11: ...be synced such as emails Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple ap...

Page 12: ...OMISE to change the power saving settings before entering power saving mode 3 Tap APPLY Maximum power saving mode In maximum power saving mode the device decreases battery consumption by applying the dark theme and limiting the apps and features available Network connections except for the mobile network will be deactivated 1 On the Home screen tap Apps Settings Device maintenance Battery MAX 2 Ta...

Page 13: ...inconveniences caused by lost or stolen cards Dual SIM models In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider 1 Remove the back cover and battery 2 Single SIM models Ins...

Page 14: ...ry SIM or USIM card into SIM card slot 1 1 and the secondary SIM or USIM card into SIM card slot 2 2 1 2 Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Centre to remove the memory card 3 Replace the battery and back cover ...

Page 15: ...Basics 15 Removing the SIM or USIM card 1 Remove the back cover and battery 2 Pull out the SIM or USIM card Single SIM models Dual SIM models ...

Page 16: ...ome screen tap Apps Settings Connections SIM card manager and select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data ser...

Page 17: ...damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card...

Page 18: ...he Home screen tap Apps Settings Device maintenance Storage Storage settings SD card Format FORMAT Before formatting the memory card remember to make backup copies of all important data stored in the memory card The manufacturer s warranty does not cover loss of data resulting from user actions Turning the device on and off Press and hold the Power key for a few seconds to turn on the device When ...

Page 19: ...e edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device It is recommended to use fingers when you use the touchscreen Tapping To open an app to select a menu item to press an on screen button or to enter a character using the keyboar...

Page 20: ...position Double tapping Double tap on a webpage or image to zoom in Double tap again to return Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels Swipe upwards or downwards to scroll through a webpage or a list of items such as contacts ...

Page 21: ...een Home screen The Home screen is the starting point for accessing all of the device s features It displays widgets shortcuts to apps and more To view other panels swipe to the left or right or tap one of the screen indicators at the bottom of the screen A widget An app A folder Screen indicators Favourite apps Apps screen icon ...

Page 22: ...or the Home screen and the locked screen Widgets Add widgets to the Home screen Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Screen grid Change the size of the grid to display more or less items on the Home screen and the Apps screen Adding items Tap and hold an app or a folder from the Apps screen and then drag it to th...

Page 23: ... top of the screen The item will move to the panel at the top of the screen Swipe to the left or right to move to another panel and drag the item to a new location Removing items Tap and hold an item and then drag it to Remove at the top of the screen Creating folders Create folders and gather similar applications to quickly access and launch apps 1 On the Home screen tap and hold an app and then ...

Page 24: ... add a panel swipe to the left and then tap To move a panel tap and hold a panel preview and then drag it to a new location To remove a panel tap and hold a panel preview and then drag it to Remove at the top of the screen To set a panel as the main Home screen tap Apps screen The Apps screen displays icons for all apps including newly installed apps On the Home screen tap Apps to open the Apps sc...

Page 25: ...ps A new folder containing the selected apps will be created 4 Tap Enter folder name and enter a folder name To change the folder colour tap To add more apps to the folder tap ADD tick the apps and then tap ADD You can also add an app by dragging it to the folder on the Apps screen To delete a folder select a folder with Only the folder will be deleted The folder s apps will be relocated to the Ap...

Page 26: ...ppear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Currently accessing SIM or USIM card dual SIM models Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected Wi Fi connected Bluetoot...

Page 27: ... Settings Lock screen and security Screen lock type and then select a method When you set a pattern PIN or password for the screen lock method you can protect your personal information by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it Swipe Swipe in any direction on the screen to unlock it Pattern Draw ...

Page 28: ... Secure lock settings and tap the Auto factory reset switch to activate it Notification panel Using the notification panel When you receive new notifications such as messages or missed calls indicator icons appear on the status bar To see more information about the icons open the notification panel and view the details To open the notification panel drag the status bar downwards To close the notif...

Page 29: ... all notifications Block notifications from apps Quick setting buttons Dual SIM models Launch Settings Tap a notification and perform various actions Clear all notifications Block notifications from apps Quick setting buttons SIM and USIM card feature preferences Tap to access the SIM card manager ...

Page 30: ...ag it to another location Finder Search for a variety of content with a keyword or search for nearby devices Searching for content or nearby devices Open the notification panel swipe downwards on the notification panel and then tap Search device Enter a keyword in the search field or tap and say a keyword To get more refined results tap Filter under the search field and then select filter details ...

Page 31: ...ll caps tap it twice Change the keyboard settings Enter a space Changing the input language Tap Languages and types Add input languages and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard layout Tap Languages and types select a language and then select a keyboard...

Page 32: ... text by voice Start or pause entering text by voice Change the voice input settings Enter emoticons Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste ...

Page 33: ...ry It is not possible to capture a screenshot while using some apps and features Opening apps On the Home screen or the Apps screen select an app icon to open it To open an app from the list of recently used apps tap and select a recent app window Closing an app Tap and drag a recent app window to the left or right to close it To close all running apps tap CLOSE ALL ...

Page 34: ... unlocked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in ano...

Page 35: ...unt password Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used 1 On the Apps screen tap Samsung Secure Folder 2 Tap Settings Auto lock Secure Folder 3 Select a lock option To manually lock your Secure Folder tap Moving content Move content such as photos and contacts to Secure Folder The following actions are an example of moving an im...

Page 36: ...ccounts to sync with the apps in Secure Folder 1 On the Apps screen tap Samsung Secure Folder 2 Tap Settings Accounts Add account 3 Select an account service 4 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Home screen and the Apps screen 1 On the Apps screen tap Samsung Secure Folder 2 Tap Settings and tap the ...

Page 37: ...and tap Samsung My Files My device Secure Folder Notes saved in Samsung Notes will not be backed up Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices TVs and the Samsung website Once your Samsung account has been registered you can use apps provided by Samsung without signing in to your...

Page 38: ...ts Accounts Add account 2 Tap Samsung account 3 Enter your email address and password and then tap SIGN IN If you forget your account information tap Forgotten your ID or password You can find your account information when you enter the required information and security code displayed that is on the screen Removing your Samsung account When you remove your registered Samsung account from the devic...

Page 39: ...sung Smart Switch is not supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data from a mobile device Transfer data from your previous device to your device 1 On both devices download and install Smart Switch from Play Store 2 Place the...

Page 40: ...is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 O...

Page 41: ...en tap Transferring media files via USB Transferring media files If the computer cannot recognise your device tap Transferring images 3 Tap ALLOW to permit the computer to access your device s data When the computer recognises your device the device will appear in My PC 4 Transfer files between your device and the computer Updating the device The device can be updated to the latest software Updati...

Page 42: ...g disconnect all other media devices from the computer Backing up and restoring data Keep your personal information app data and settings safe on your device You can back up your sensitive information to a backup account and access it later You must sign in to your Google or Samsung account to back up or restore data Refer to Samsung account and Accounts for more information Using a Samsung accoun...

Page 43: ...ent Reset Factory data reset RESET DEVICE DELETE ALL The device automatically restarts Sharing features Share content by using various sharing options The following actions are an example of sharing images You may incur additional charges when sharing files via the mobile network 1 Tap Gallery on the Apps screen 2 Select an image 3 Tap Share and select a sharing method such as Bluetooth and email ...

Page 44: ...e apps to use Make an emergency call Remaining battery power and usage time left Turn on the flash Make a call Send your current location information in a message Browse the Internet Access additional options Sound alarms The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating em...

Page 45: ... tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To downlo...

Page 46: ...me apps to operate properly they may need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings open the Apps screen and tap Settings Applications Select an app and tap Permissions You can view the...

Page 47: ...Apps screen 2 Enter a phone number If the keypad does not appear on the screen tap to open the keypad 3 Single SIM models Tap to make a voice call or tap to make a video call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 48: ...sing speed dial Set speed dial numbers to quickly make calls To set a number to speed dial tap Speed dial select a speed dial number and then select a contact To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 ...

Page 49: ... then tap Dual SIM models Enter the country code area code and phone number and then tap or Receiving calls Answering a call When a call comes in drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when rejecting an incoming call drag the reject message bar upwards To create various rejection messages open the Apps screen tap Phone Se...

Page 50: ... block incoming calls from people that do not show their caller ID Tap the Block anonymous calls switch to activate the feature Options during calls During a voice call The following actions are available Access additional options Add call Dial a second call Extra volume Increase the volume Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the ...

Page 51: ...nd the current call Mute Turn off the microphone so that the other party cannot hear you Contacts Introduction Create new contacts or manage contacts on the device Adding contacts Creating contacts manually 1 Tap Contacts on the Apps screen 2 Tap and select a storage location 3 Enter contact information Add an image Add or delete a contact field 4 Tap SAVE ...

Page 52: ... device On the Apps screen tap Contacts Settings Import export contacts IMPORT and select an import option Searching for contacts On the Apps screen tap Contacts Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through it quickly Tap the search field at the top of the contacts list and enter s...

Page 53: ...n tap Contacts your profile Profile sharing and then tap the switch to activate it To use this feature your phone number must be verified You can view your contacts updated profile information in Contacts To set additional items to share tap Shared profile info and select items To set a contact group to share your profile with tap Share with and select an option Sharing contacts You can share cont...

Page 54: ...ditional charges for sending messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and tap COMPOSE 4 Enter a message Single SIM models Access additional options Enter a message Select contacts from the contacts list Enter emoticons Enter recipients Attach files Send the message ...

Page 55: ...elect a SIM or USIM card 5 Single SIM models Tap SEND to send the message Dual SIM models Tap or to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 On the messages list select a contact 3 View your conversation ...

Page 56: ...on sound display options and more 1 Tap Messages on the Apps screen 2 Tap Settings Notifications and then tap the switch to activate it 3 Change the notification settings Notification sound Change the notification sound Vibrations Set the device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message...

Page 57: ...the Apps screen 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Open the homepage Move to the previously visited page Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages and recent browsing history Bookmark the current webpage ...

Page 58: ...LE SECRET If you are using this feature for the first time set whether to use a password for secret mode In secret mode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password Tap Settings Privacy Secret mode security Change password Deactivating secret mode In the toolbar at the bo...

Page 59: ...d account If you have more than one email account you can set one as the default account Tap Settings Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen...

Page 60: ...se the following methods to launch Camera Tap Camera on the Apps screen Press the Home key twice quickly On the locked screen drag outside the large circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch Camera from the locked screen or when the screen is turned off while the security features are activated Using ...

Page 61: ... to switch between cameras Viewing shooting modes On the preview screen swipe from the left to the right to open the shooting modes list Viewing filter effects One the preview screen swipe from the right to the left to open the filter effects list You can apply a unique feel to your photos or videos This feature is only available in some shooting modes ...

Page 62: ... focus while recording a video tap where you want to focus To focus on the centre of the screen tap Camera settings Switch between the front and rear cameras Quick settings Record a video Take a photo Filter effects Shooting modes Preview thumbnail Make faces appear brighter and clearer Current mode The preview screen may vary depending on the shooting mode and which camera is being used The camer...

Page 63: ...ion To add mode shortcuts to the Home screen tap Add shortcut on home screen Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo On the shooting modes list tap Auto Pro mode Take photos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap Pro Select options and customise the s...

Page 64: ...f the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall Continuous shot Take a series of photos of moving subjects On the shooting modes list tap Continuous shot Tap and hold to take several photos continuously HDR Rich tone Take photos with rich c...

Page 65: ... the front camera for self portraits 2 On the shooting modes list tap Selfie 3 Face the front camera lens 4 Show your palm to the front camera After recognising your palm the device will take a photo after a few seconds To use various shooting options for the front camera tap Ways to take pictures and then tap the switches to activate them Using the selfie flash When taking self portraits with the...

Page 66: ...ce shape and make your face appear slimmer Large Eyes Make your eyes appear bigger Wide selfie Take a wide self portrait to include more people in the photo and avoid leaving people out 1 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 2 On the shooting modes list tap Wide selfie 3 Face the front camera lens 4 Show your palm to the front cam...

Page 67: ...der window Make sure to keep the white frame inside the viewfinder window The subjects should remain still while taking wide self portraits The top and bottom parts of the image displayed on the preview screen may be cut out of the photo depending on the shooting conditions Sound shot Take a photo with sound The device identifies the photos with in Gallery On the shooting modes list tap Sound shot...

Page 68: ...king a photo Camera settings On the preview screen tap The available options may vary depending on the shooting mode and which camera is being used Rear camera Picture size Select a resolution for photos Using a higher resolution will result in higher quality photos but they will take up more memory Video size Select a resolution for videos Using a higher resolution will result in higher quality v...

Page 69: ...ocation may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Review pictures Set the device to show photos after capturing them Quick launch Set the device to launch the camera by pressing the Home key twice quickly Storage location Select the memory location for storage Volume key function Set the device to use theVolume key to control t...

Page 70: ...ional options Move to the previous screen Share the image with others Delete the image Modify the image Add the image to favourites To hide or show the menus tap the screen You can create a GIF animation or collage from multiple images Tap Animate or Collage and then select images You can select up to six images for your collage ...

Page 71: ...n ratio Access additional options Pause and resume playback Skip to the next video Tap and hold to fast forward Rewind or fast forward by dragging the bar Switch to the pop up video player Create a GIF animation Viewing albums You can sort the images and videos saved in your device by folder or album The animations or collages you have created will also be sorted in your folders on the albums list...

Page 72: ...ry select a story tap Edit tick images or videos to remove and then tap Remove from story Sharing stories You can share stories with your contacts 1 On the Apps screen tap Gallery STORIES 2 Select a story to share 3 Tap INVITE tick contacts and then tap DONE When your contacts accept the share request the story will be shared and more images and videos can be added to the story by your contacts To...

Page 73: ...ing multiple images and videos 1 On the main Gallery screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap DELETE Sharing images or videos Select an image or a video tap Share at the bottom of the screen and then select a sharing method Samsung Notes Introduction Create notes by entering text from the keyboard or by writing or drawing on the screen You can a...

Page 74: ... taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert a voice recording Insert an image 3 When you are finished composing the note tap SAVE Deleting notes 1 On the Apps screen tap Samsung Notes 2 Tap ALL or tap COLLECTIONS and select a category 3 Tap an...

Page 75: ... 2 Tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 3 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm 4 Tap SAVE to save the event ...

Page 76: ...ncing events and tasks with your accounts On the Apps screen tap Settings Cloud and accounts Accounts select an account service and then tap the Sync Calendar switch to sync events and tasks with the account To add accounts to sync with open the Apps screen and tap Calendar Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the l...

Page 77: ...o insert a bookmark Start recording Access additional options 3 Tap to finish recording 4 Enter a file name and tap SAVE My Files Access and manage various files stored in the device On the Apps screen tap Samsung My Files View files that are stored in each storage You can also view files in your device or a memory card by category To free up the device s storage tap Manage storage usage CLEAN NOW...

Page 78: ...larm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap DELETE WORLD CLOCK On the Apps screen tap Clock W...

Page 79: ...and then tap START To open the keypad to enter the duration tap the duration input field 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Tap Calculator on the Apps screen Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTOR...

Page 80: ...vailable stations Access additional options Scan and save available stations automatically Add the current radio station to the favourites list Fine tune the frequency View the list of favourite stations Record a song from the FM radio Turn the FM radio on or off Enter radio station frequency manually Search for an available radio station Scanning radio stations Tap Samsung Radio on the Apps scree...

Page 81: ...earch for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search for locations and view location information for various places Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Download videos to watch from ...

Page 82: ...it all your photos and videos from various sources in one place Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Internet or your device ...

Page 83: ...t in use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon 3 Tap CONNECT Once the device connects to aWi Fi network the device will reconnect to that network each time it is available without requiring a password To prevent the dev...

Page 84: ...on request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Tap Gallery on the Apps screen 2 Select an image 3 Tap Share Wi Fi Direct and select a device to transfer the image to 4 Accept theWi Fi Direct connection request on the other device If the devices are already conne...

Page 85: ...xample pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices are listed 2 Select a device to pair with If the device you want to pair...

Page 86: ...d then select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 4 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connecti...

Page 87: ...ction when the amount of mobile data you have used reaches your specified limit 1 On the Settings screen tap Connections Data usage and then tap the Set mobile data limit switch to activate it 2 Drag the limit adjustment bar upwards or downwards to set the limit 3 Drag the warning adjustment bar upwards or downwards to set a data usage alert level The device will alert you when the warning level i...

Page 88: ...e USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap the switch to...

Page 89: ...and customise the SIM card settings Refer to Using dual SIM or USIM cards dual SIM models for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM for messaging Mobile data Select a SIM or USIM card for data services Adaptive callback Select a SIM or USIM card for making a call from your call log...

Page 90: ...ices your device is using More connection settings Customise settings to control other features On the Settings screen tap Connections More connection settings Nearby device scanning Set the device to scan for nearby devices to connect to Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printi...

Page 91: ...n and install it 4 Select the printer plug in and tap the switch to activate it The device searches for printers that are connected to the sameWi Fi network as your device To add printers manually tap Add printer ADD PRINTER To change print settings tap Printing settings Printing content While viewing content such as images or documents access the options list tap Print All printers and then selec...

Page 92: ...ds single SIM models Select a default notification sound You can also change the notification settings for each app Notification sounds dual SIM models Change the notification sound settings for each app Do not disturb Set the device to mute incoming calls and notification sounds except for allowed exceptions Touch sounds Set the device to sound when you select an app or option on the touchscreen ...

Page 93: ...en More settings Customise additional notification settings for the selected app Display Options Change the display settings On the Settings screen tap Display Brightness Adjust the brightness of the display Outdoor mode Activate outdoor mode to make the display easier to see in bright conditions Font Change the font size and type Easy mode Switch to easy mode to display larger icons and apply a s...

Page 94: ...t 3 Tap DONE Returning to standard mode Swipe to the left on the Home screen and tap Settings Display Easy mode Standard mode DONE Managing shortcuts To add a shortcut to an app to the Home screen swipe to the left tap and then select an app To add a shortcut to a contact on the Home screen swipe to the right and tap To delete a shortcut from the Home screen tap EDIT and select an app or contact w...

Page 95: ... by pressing the Home key twice quickly Smart alert Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a flat surface Easy mute Set the device to mute incoming calls or alarms by facing the device s screen downwards Send SOS messages Set the device to send help messages by pre...

Page 96: ...nstructions to add emergency contacts if you have not already done so To send help messages with audio recordings or photos tap the Attach audio recording or Attach pictures switch to activate it The Attach pictures option may not be available depending on the region or service provider Adding emergency contacts On the Settings screen tap Advanced features Send SOS messages Send messages to ADD Ta...

Page 97: ... with a tap of your finger Battery Storage Device security RAM Using the quick optimisation feature On the Settings screen tap Device maintenance FIX NOW or OPTIMISE NOW The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for malwa...

Page 98: ... power monitor options Storage Check the status of the used and available memory On the Settings screen tap Device maintenance Storage The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device Managing the memory To delete residual file...

Page 99: ...gs Change screen lock settings for the selected lock method Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Unknown sources Set the device to allow the installation of apps from unknown sources Secure Folder Create a secure folder to protect your private content and apps from...

Page 100: ...ge the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data On the Settings screen tap Cloud and accounts Samsung Cloud Cloud usage View the amount of storage space you are currently using in Samsung Cloud and the amount of usage by data type You can also delete backup data from old devices after restor...

Page 101: ...s Accounts select an account name select the account to remove and then tap Remove account Backup Change the settings for managing settings and data On the Settings screen tap Cloud and accounts Backup Samsung account Back up my data Back up your personal information and app data to Samsung Cloud You can also set the device to automatically back up data Restore Restore previously backed up persona...

Page 102: ... to open selected accessibility menus when you press the Home key three times quickly Notification reminder Set the device to alert you to notifications that you have not checked at the interval Answering and ending calls Change the method of answering or ending calls Single tap mode Set the device to control incoming calls or notifications by tapping the button instead of dragging it Services Vie...

Page 103: ...software or change the update settings On the Settings screen tap Software update Download updates manually Check for and install updates manually Download updates automatically Set the device to check for and download updates automatically when connected to aWi Fi network Scheduled software updates Set the device to install downloaded updates at a specified time User manual View help information ...

Page 104: ...IN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area ...

Page 105: ...d or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power ke...

Page 106: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provi...

Page 107: ...device is hot to the touch When you use apps that require more power or use apps on your device for an extended period of time your device may feel hot to the touch This is normal and should not affect your device s lifespan or performance If the device overheats or feels hot for a prolonged period do not use it for a while If the device continues to overheat contact a Samsung Service Centre Error...

Page 108: ... supported by the device If a file format is not supported such as DivX or AC3 install an app that supports it To confirm the file formats that your device supports visit www samsung com Your device supports photos and videos captured with the device Photos and videos captured by other devices may not work properly Your device supports multimedia files that are authorised by your network service p...

Page 109: ...o find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some...

Page 110: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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