Appendix
46
Your earbuds sound comes slower than the screen when playing
videos and games
The earbuds may have a time lag between the video and sound output when playing
videos or games when connected to a mobile device.
The noise controls mode does not work well
•
Wear both earbuds in your ears and launch active noise cancelling feature, which
is one of the noise controls mode. If you are unsure if the active noise cancelling
feature is turned on, check it on the Galaxy Wearable app.
•
Check whether there is a buildup of foreign materials in the microphones located at
the top and bottom of the earbuds, and clean them if required.
•
Ensure that the latest software version is installed on the earbuds.
Your Galaxy Buds FE are hot to the touch
When you use the Galaxy Buds FE for an extended period of time, they may feel hot
to the touch. This is normal and should not affect your Galaxy Buds FE’s lifespan or
performance.
If the Galaxy Buds FE overheat or feel hot for a prolonged period, do not use them for a
while. If the Galaxy Buds FE continue to overheat, contact a Samsung Service Centre or
an authorised service centre.
A small gap appears around the outside of the Galaxy Buds FE
•
This gap is a necessary manufacturing feature and some minor rocking or vibration
of parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
When the earbuds are removed from your ears, the ear tips are
turned upside down
Depending on how you wear the earbuds and the direction in which the earbuds are
removed, the ear tips may turn over. In this case, turn them over in the original direction
and use it again.
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