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General Terms and Conditions 

v.7-1-13

Contacting You Regarding Billing 

and Collections

You expressly authorize, and specifically 

consent to allowing Sprint and any 

of Sprint’s agents to contact you in 

connection with any and all matters 

relating to unpaid past due charges you 

owe Sprint. You agree that, for attempts 

to collect unpaid past due charges, Sprint 

and any of its agents may contact you at 

any mailing address, telephone number, 

cellular phone number, email address, or 

any other electronic address that you have 

provided, or may in the future provide, to 

Sprint. You agree and acknowledge that 

any email address or any other electronic 

address that you provide to Sprint is your 

private address and is not accessible to 

unauthorized third parties. For attempts to 

collect unpaid charges, you agree that in 

addition to individual persons attempting 

to communicate directly with you, any 

type of contact described above may 

be made using, among other methods, 

pre-recorded or artificial voice messages 

delivered by an automatic telephone 

dialing system, pre-set email messages 

delivered by an automatic emailing 

system, or any other pre-set electronic 

messages delivered by any other 

automatic electronic messaging system.

Other Important Terms 

Subject to federal law or unless the 

Agreement specifically provides 

otherwise, this Agreement is governed 

solely by the laws of the state 

encompassing the billing address of the 

Device, without regard to the conflicts 

of law rules of that state. If either of us 

waives or doesn’t enforce a requirement 

under this Agreement in an instance, we 

don’t waive our right to later enforce that 

Summary of Contents for Galaxy Core Prime

Page 1: ...Important Information for the Samsung Galaxy GRAND Prime Important Health Safety and Warranty Information page 2 General Terms and Conditions of Service page 22 Important Message from Sprint page 58...

Page 2: ...E USING YOUR MOBILE DEVICE WarrantyInformation Samsung Limited Warranty This product is covered under the applicable Samsung Limited Warranty Full written terms and detailed information about the warr...

Page 3: ...Legal information Samsung legal End User License Agreement Online at www samsung com us Legal SamsungLegal EULA4 HealthandSafetyInformation The complete Health and Safety document is available From S...

Page 4: ...rotected under federal laws state laws and international treaty provisions Intellectual Property includes but is not limited to inventions patentable or unpatentable patents trade secrets copyrights s...

Page 5: ...AKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE...

Page 6: ...OUR MODIFICATION OF OPERATING SYSTEM SOFTWARE USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOF...

Page 7: ...s a registered trademark of Samsung Electronics Co Ltd Do you have questions about your Samsung Mobile Device For 24 hour information and assistance we offer a new FAQ ARS System Automated Response Sy...

Page 8: ...tensive reviews of the scientific literature related to the biological effects of RF energy The RF exposure limit set by the FCC for wireless mobile phones employs a unit of measurement known as the S...

Page 9: ...on this phone has been tested and meets FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the mobile device a minimum of 1 5 cm from the body Use of othe...

Page 10: ...w the instructions on the website and it should provide values for typical or maximum SAR for a particular phone Additional SAR information can also be obtained at www fcc gov encyclopedia specific ab...

Page 11: ...harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or...

Page 12: ...ormation please contact your wireless provider SamsungMobileProducts andRecycling Samsung cares for the environment and encourages its customers to recycle Samsung mobile devices and genuine Samsung a...

Page 13: ...te Samsung branded devices and batteries will be accepted at these locations for no fee To find the nearest recycling location go to any of the following www samsung com recyclingdirect or call 1 877...

Page 14: ...for location based applications A GPS uses satellites controlled by the U S Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federal...

Page 15: ...n based information The location based information may be shared with third parties including your wireless service provider applications providers Samsung and other third parties providing services U...

Page 16: ...ndline networks as well as user programmed functions which cannot guarantee connection in all conditions areas or circumstances Therefore you should never rely solely on any wireless mobile device for...

Page 17: ...egulationsforWireless Devices The U S Federal Communications Commission FCC has established requirements for digital wireless mobile devices to be compatible with hearing aids and other assistive hear...

Page 18: ...coupling with hearing aids that do not operate in telecoil mode T Ratings Mobile devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than mobi...

Page 19: ...he hearing aid with the particular wireless mobile device A sum of 6 or more would indicate excellent performance However these are not guarantees that all users will be satisfied T ratings work simil...

Page 20: ...ne that have not been tested yet for use with hearing aids It is important to try the different features of this phone thoroughly and in different locations using your hearing aid or cochlear implant...

Page 21: ...lation and air flow Covering the device with bedding your body thick clothing or any other materials that significantly affect air flow may affect the performance of the device and poses a possible ri...

Page 22: ...of the applicable Sprint affiliated entities providing the products and Services 2 you your customer and user mean an account holder with us or any user of our Devices or Services 3 Device means any p...

Page 23: ...ou to during the sales transaction including on line and telephone transactions if your service plan is not specifically set forth in any in store brochure or printed materials the requirements and te...

Page 24: ...your selection of any bundled Service For employee and organization discounts the discount percentage may vary from month to month based on the terms of the agreement between your employer association...

Page 25: ...e that you terminate early i e prior to satisfying the Term Commitment or for each line of Service that we terminate early for good reason for example violating the payment or other terms of the Agree...

Page 26: ...urRelatedRights We may change any part of the Agreement at any time including but not limited to rates charges how we calculate charges discounts coverage technologies used to provide services or your...

Page 27: ...any Service for the following a late payment b exceeding an Account Spending Limit c harassing threatening abusing offending our employees or agents d providing false or inaccurate information e inter...

Page 28: ...your Term Commitment You are responsible for any changes to your Services made by a person you authorize and those changes will be treated as modifications to this Agreement YourRightToTerminateServic...

Page 29: ...ith us to determine whether to provide or continue to provide you Services The Services we offer you can vary based on your credit history We may at any time based on your credit history withdraw or c...

Page 30: ...istory and other factors Unless prohibited by law we may mix Deposits with our other funds and it won t earn interest and we reserve the right to return the Deposit as a credit on your invoice at anyt...

Page 31: ...vice performance may impact access to all of our Services Your Device is designed to be activated on our networks and in other coverage areas that we may make available to you As programmed it will no...

Page 32: ...authorized retail locations and on sprint com The specific network coverage you get will depend on the radio transmissions your Device can pick up and Services you ve chosen Our coverage maps provide...

Page 33: ...er carrier s network that we may make available to you based on our agreements with other carriers These agreements may change from time to time and roaming coverage is subject to change without notic...

Page 34: ...gh your Services We strongly recommend that you monitor data usage by children minors Data Content from third parties may also harm your Device or its software We are not responsible for any Data Cont...

Page 35: ...ss routers Data Link etc you can t use our data Services 1 with server devices or host computer applications or other systems that drive continuous heavy traffic or data sessions 2 as a substitute or...

Page 36: ...Policies we may charge activation prepayment reactivation program or other fees to establish change or maintain Services Certain transactions may also be subject to a charge for example convenience pa...

Page 37: ...iod of time Depending on your Service certain types of subscription charges may be assessed automatically upon activation and automatically assessed for subsequent subscription periods Subscription Se...

Page 38: ...plans you re charged for the entire call based on the rate that applies to the time period in which the call starts Call time for a single call may be subject to a maximum duration and may be automat...

Page 39: ...egabytes and gigabytes not in minutes time 1024 bytes equals 1 kilobyte KB 1024 KB equals 1 megabyte and 1024 megabytes equals 1 gigabyte Bytes are rounded up to KB so you will be charged at least 1 K...

Page 40: ...urBill Your bill provides you notice of your charges It reflects monthly recurring charges usually billed one bill cycle in advance fees taxes Surcharges product and equipment charges subscription cha...

Page 41: ...ional fees for certain methods of payment We may charge you up to the highest amount permitted by law for returned checks or other payments paid by you and denied for any reason by a financial institu...

Page 42: ...subject to change as are the components used to calculate these amounts We will provide you notice of any changes to Surcharges in a manner consistent with this Agreement see Providing Notice To Each...

Page 43: ...ditional information on what we do to protect our customers networks Services and equipment see our Acceptable Use Policy and Visitors Agreement at our website YourPrivacy Our Privacy Policy is availa...

Page 44: ...tions products and Services to you the account holder we develop information about the quantity technical configuration type location and destination of telecommunications products and Services you us...

Page 45: ...ng sensitive or personal information If possible you should remove or otherwise safeguard any sensitive or personal information when your Device is out of your possession or control for example when y...

Page 46: ...therEmergencyCalls Public safety officials advise that when making 911 or other emergency calls you should always be prepared to provide your location information Unlike traditional wireline phones de...

Page 47: ...notify us of the alleged loss or theft You agree to cooperate if we choose to investigate the matter provide facts sworn statements etc We may not waive any applicable Early Termination Fees if you ch...

Page 48: ...uption or failure in accessing or attempting to access emergency services from a Device including through 911 Enhanced 911 or otherwise f interrupted failed or inaccurate location information services...

Page 49: ...RE THAN THE PROPORTIONATE AMOUNT OF THE SERVICE CHARGES ATTRIBUTABLE TO THE AFFECTED PERIOD UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL PUNITIVE MULTIPLE OR SPECIAL DAMAGES O...

Page 50: ...ClassAction Instead of suing in court you and Sprint agree to arbitrate all Disputes as defined below on an individual non representative basis You agree that by entering into this Agreement you and S...

Page 51: ...a retailer or equipment manufacturer that are based on relate to or arise out of in any way our Services or the Agreement or c that Sprint brings against you Disputes also include but are not limited...

Page 52: ...tration or small claims action If an agreement cannot be reached within forty five 45 days of receipt of the Notice of Dispute you or Sprint may commence an arbitration proceeding or small claims acti...

Page 53: ...ral Fairness the Minimum Standards the Minimum Standards in that regard will apply However nothing in this paragraph will require or allow you or Sprint to arbitrate on a class wide representative or...

Page 54: ...he FAA and judgment on the award may be entered in any court with jurisdiction 6 As an alternative to arbitration we may resolve Disputes in small claims court in the county of your most recent billin...

Page 55: ...cation enabled services see Location Enabled Services section failure to safeguard your passwords backup question to your shared secret question or other account information or violating this Agreemen...

Page 56: ...ccessible to unauthorized third parties For attempts to collect unpaid charges you agree that in addition to individual persons attempting to communicate directly with you any type of contact describe...

Page 57: ...ree to the assignment We can assign the Agreement without notice You cannot in any manner resell the Services to another party The Agreement and the documents it incorporates make up the entire agreem...

Page 58: ...se websites applications or software The websites you visit may place cookies or other files on your device when you visit them Downloaded applications or software may access use or share information...

Page 59: ...load or cause to be downloaded to your device Damage related to websites visited or downloads to your device may not be covered by Sprint s Service and Repair policy or your device insurance policy Fo...

Page 60: ...2015 Sprint Sprint and the logo are trademarks of Sprint Other marks are the property of their respective owners GH68 44108C_REV_1 1 Printed in Mexico SPT_G530P_IIB_Eng_PS_111315_FINAL...

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