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Samsung Galaxy A50 Enterprise, User Manual, Page: 12 / 217

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Samsung Galaxy A50 Enterprise User Manual Download Page 12

Basics

12

SIM card / Memory card 

tray

Flash

Rear camera 

(Triple)

GPS antenna

MST antenna

Speaker

Microphone

Earphone jack

Main antenna

NFC antenna 

(NFC-enabled models)

Microphone

•  

When using the speakers, such as when playing media files or using speakerphone, 
do not place the device close to your ears.

•  

Be careful not to expose the camera lens to a strong light source, such as direct 
sunlight. If the camera lens is exposed to a strong light source, such as direct 
sunlight, the camera image sensor may be damaged. A damaged image sensor is 
irreparable and will cause dots or spots in pictures.

•  

If you use the device with its glass or acrylic body broken, there may be a risk of 
injury. Use the device only after it has been repaired at a Samsung Service Centre.

Summary of Contents for Galaxy A50 Enterprise

Page 1: ...www samsung com USER MANUAL English 02 2019 Rev 1 0 SM A505F SM A505F DS SM A505FN DS SM A505FM DS SM A505GN SM A505GN DS ...

Page 2: ...en 47 Notification panel 49 Entering text Apps and features 52 Installing or uninstalling apps 54 Bixby 64 BixbyVision 67 Bixby Home 70 Reminder 74 Phone 79 Contacts 83 Messages 86 Internet 88 Email 89 Camera 107 Gallery 114 AR Emoji 122 Always On Display 125 Multi window 128 Kids Home 130 Samsung Pay 133 Samsung Pay mini 133 GalaxyWearable 134 Samsung Members 135 Samsung Notes 136 Calendar 137 Sa...

Page 3: ...led models 165 Data saver 166 SIM card manager dual SIM models 166 Mobile Hotspot andTethering 168 More connection settings 170 Sounds and vibration 171 Dolby Atmos surround sound 171 Separate app sound 172 Notifications 172 App icon badges 173 Display 174 Blue light filter 175 Changing the screen mode or adjusting the display colour 176 Screensaver 177 Wallpapers and themes 177 Lock screen 178 Sm...

Page 4: ... registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ... on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device You can set the touchscreen to turn off automatically when you are not using it Launch the Settings app tap Display Screen timeout and then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightnes...

Page 6: ...rformance and is in the device s normal range of operation If the battery becomes too hot the charger may stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged R...

Page 7: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 8: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 9: ...very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure conta...

Page 10: ...ces and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject ...

Page 11: ...Basics 11 Device layout Front camera Speaker Power key Fingerprint recognition sensor Touchscreen Volume key Light sensor Proximity sensor Multipurpose jack USBType C ...

Page 12: ...ice close to your ears Be careful not to expose the camera lens to a strong light source such as direct sunlight If the camera lens is exposed to a strong light source such as direct sunlight the camera image sensor may be damaged A damaged image sensor is irreparable and will cause dots or spots in pictures If you use the device with its glass or acrylic body broken there may be a risk of injury ...

Page 13: ...ng a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction Hard keys Power key Volume key Key Function Power Press and hold to turn the device on or off Press and hold to start a convers...

Page 14: ...on Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information ...

Page 15: ...vice Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric...

Page 16: ...ons When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losin...

Page 17: ...creen If the fast charging feature is not activated launch the Settings app tap Device care Battery Settings and then tap the Fast cable charging switch to activate it You cannot use the built in fast charging feature when you charge the battery using a standard battery charger If the device heats up or the ambient air temperature rises the charging speed may decrease automatically This is a norma...

Page 18: ...Basics 18 Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider Single SIM models ...

Page 19: ...Basics 19 Dual SIM models ...

Page 20: ...the gold coloured contacts facing downwards Place the primary SIM or USIM card on the SIM card tray 1 1 and the secondary SIM or USIM card on the SIM card tray 2 2 1 2 SIM card tray 2 SIM card tray 1 4 Gently press the SIM or USIM card into the SIM card tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tra...

Page 21: ...Basics 21 Correct card installation Single SIM models microSD card Nano SIM card Dual SIM models microSD card Nano SIM card 2 Nano SIM card 1 Use only a nano SIM card ...

Page 22: ...M card manager Select a SIM or USIM card and tap the switch to activate it Customising SIM or USIM cards Launch the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setti...

Page 23: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the...

Page 24: ... to the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 25: ...the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device care Storage Storage settings SD card Unmount 1 I...

Page 26: ...Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device Launch the Settings app and tap Device care Storage Storage settings SD card Format Before formatting the memory card remember to make backup cop...

Page 27: ...ss and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Restarting the device To restart the device press and hold the Power key and then tap Restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simul...

Page 28: ...maining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Power key and then tap Emergency mode Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen in...

Page 29: ...initial setup 6 Follow the on screen instructions to proceed the initial setup 7 Set a screen lock method to protect your device You can protect your personal information by preventing others from accessing your device To set the screen lock method later tap Not now 8 If the recommended apps screen appears select apps you want and download them 9 Sign in to your Samsung account You can enjoy Samsu...

Page 30: ...ore Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Accounts and backup Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create ...

Page 31: ... required information 3 Read and agree to the terms and conditions and tap Next to finish registering your Samsung account If a pop up window about using biometric data appears tap Register You can verify your Samsung account password via your biometric data such as fingerprints Refer to Samsung Pass for more information Removing your Samsung account When you remove your registered Samsung account...

Page 32: ...ight to transfer Transferring data wirelessly viaWi Fi Direct Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch If you do not have the app download it from Galaxy Apps Galaxy Store or Play Store 2 On your device launch the Settings app and tap Accounts and backup Smart Switch 3 Place the devices near each other 4 On the p...

Page 33: ...sfer data from external storage Transferring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch...

Page 34: ...lay the imported data the data will be saved to a similar app Understanding the screen Controlling the touchscreen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommende...

Page 35: ...sics 35 Tapping Tap the screen Tapping and holding Tap and hold the screen for approximately 2 seconds Dragging Tap and hold an item and drag it to the target position Double tapping Double tap the screen ...

Page 36: ...Basics 36 Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 37: ...cents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Back button Home button Recents button Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen ...

Page 38: ...screen tap the Gesture hints switch to deactivate it Setting the navigation bar Launch the Settings app tap Display Navigation bar and then select an option Navigation type Set the device to hide or display the navigation bar To hide the navigation bar tap Full screen gestures While the navigation bar is hidden you can use the soft buttons by dragging the gesture hint of the desired button upwards...

Page 39: ... features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Favourite apps Bixby Home indicator View your customised content ...

Page 40: ... Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 41: ...creen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts...

Page 42: ...ed apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap Add apps on the folder Tick the apps to add and tap Add You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be ...

Page 43: ... Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and...

Page 44: ...in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network con...

Page 45: ...sing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key or double tap anywhere on the screen to turn on the screen Locked screen ...

Page 46: ...prints to unlock the screen Refer to Fingerprint recognition for more information You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the preset screen lock method and then tap the Auto factory reset switch to activate ...

Page 47: ...To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Preferred SIM or USIM card for each option Tap to access the SIM...

Page 48: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 49: ...supported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types Manage input languages and then select the languages to use When you select two or more languages you can switch between the input languages by swi...

Page 50: ...acter appears Additional keyboard functions Predict words based on your input and show word suggestions To return to the keyboard functions list tap Enter emoticons Enter stickers You can also enter My Emoji stickers that look like you Refer to Using My Emoji stickers in chats for more information Attach animated GIFs This feature may not be available depending on the region or service provider En...

Page 51: ...as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries tap next to a dictionary and then tap INSTALL to download it 3 View the definition in the dictionary pop up window To sw...

Page 52: ...ownload free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it ...

Page 53: ...r device When you open an app a pop up window may appear and request access to certain features or information Tap Allow on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permis...

Page 54: ...r and sign in to your Samsung account Bixby is only available in some languages and certain features may not be available depending on your region Starting Bixby When you launch Bixby for the first time the Bixby intro page will appear You must select the language to use with Bixby register and sign in to your Samsung account according to the on screen instructions and then agree to the terms and ...

Page 55: ...he on screen instructions to register your voice If you set the voice wake up feature you can start a conversation with Bixby by saying Hi Bixby 7 Tap to complete the setup The Bixby screen will appear Suggested commands Access additional options My profile Communicate via text Communicate via voice ...

Page 56: ...e launch the Bixby app tap Settings Wake Bixby with Power key and then tap the switch to activate it Alternatively launch the Settings app tap Advanced features Wake Bixby with Power key and then tap the switch to activate it If you want to access the power options with this feature activated open the notification panel and tap Access the power options ...

Page 57: ...lternatively say Hi Bixby and when the device emits a sound say what you want For example while pressing and holding the Power key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow while pressing and holding the Power key just say Tomorrow Because Bixby understands the context of the conversation it will show you tomorrow s weath...

Page 58: ... Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Launch the Bixby app and tap Settings Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and when the device emits a sound start a conversation Communicating by typing text If your voice is not recognised due to...

Page 59: ... For example while pressing and holding the Power key say Call mom and then release your finger from the Power key Bixby will now make a call to the contact saved as mom Viewing more ways to use Bixby To view more ways to use Bixby launch the Bixby app and then swipe to the left on the screen You can check out services supported by Bixby and examples of commands Some features may not be available ...

Page 60: ...e up and then tap the Use when phone speaker playing switch to activate it Checking what Bixby understood You can check how Bixby understood what you said If Bixby understood your intention differently you can let Bixby know the correct meaning Drag Bixby s answer area downwards What Bixby understood and any used services will appear If Bixby misunderstood your intention edit the content and chang...

Page 61: ...tap Quick commands 2 Tap Quick command word or phrase and enter a quick command name 3 Tap Add a command and select a method you want Select a command Select one from the commands list Say a command Say your command Type a command Type your command 4 Select or enter a command that Bixby will perform To add additional commands tap Add a command 5 Tap Save Now you can give multiple commands by sayin...

Page 62: ...voice is not heard clearly via the built in microphone due to noisy environments Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby and say your request to the microphone This feature may not be available or its method of use may vary depending on the earphones and Bluetooth headset Call button ...

Page 63: ... option is available only if you are using headphones or Bluetooth audio or start a conversation by saying Hi Bixby Voice wake up Set Bixby to wake up when it hears you say Hi Bixby You can also change the settings for the voice wake up feature Use while phone locked Set Bixby to complete some actions such as making a call or launching a map app while the device is locked Bixby dictation Set Bixby...

Page 64: ...byVision features Search for locations Experience the AR feature Extract or translate text Search for images To use this feature the device must be connected to aWi Fi or mobile network To use some BixbyVision features you must sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may ...

Page 65: ...ing for similar images Search for images similar to the recognised object online You can view various images with properties similar to the object such as colour or shape For example if you want to know the title of a photo or image use the BixbyVision features The device will search for and show you related information or images with similar characteristics 1 Launch the Camera app and tap BixbyVi...

Page 66: ...aved in Gallery To change the source or target language tap the language settings panel at the top of the screen Searching for nearby places Search for information about nearby places by recognising your current location For example if you want to search for nearby cafes use the BixbyVision features The device will search for and show you nearby cafes 1 Launch the Camera app and tap BixbyVision 2 ...

Page 67: ...on 2 Tap Apps and select the feature you want Makeup Try various makeup products on your face in real time and search for the products information You can find various colours and styles that suit to you Bixby Home On the Bixby Home screen you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine To view more content connect to aWi Fi o...

Page 68: ...by Home you can view the content that is frequently updated as cards Swipe upwards or downwards to view the cards For example on the way to the office in the morning you can view your day s schedule and play your favourite music on the Bixby Home screen In the evening you can view alarms check your daily activity and view your friends feeds The content and order of the cards update automatically a...

Page 69: ... Home screen tap Cards and tap the switches next to items to add or delete them If an app is not installed on the device you must install it to use it On the Bixby Home screen tap Cards and then download an app Customising the Bixby Home settings On the Bixby Home screen tap Settings Customisation Service Set to use Bixby s interactive and customised services to enhance your experience Bixby Home ...

Page 70: ... aWi Fi or mobile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Reminder from Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear 2 Tap Get started on the Reminder card The Reminder screen will appear and the Reminder app icon will b...

Page 71: ... a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder or and enter Water the flowers 3 Tap Place Set conditions Pick a place and set the location to home 4 Tap When I arrive at Done 5 Tap Save to save the reminder When you arrive at home the Water the flowers notification ...

Page 72: ...owers when I get home Bixby will save what you said as a reminder Checking reminder notifications At the preset time or location a notification pop up window will appear Tap Complete or Snooze Viewing the reminders list Launch the Reminder app to view your reminders list To view reminder details select a reminder ...

Page 73: ...at you do not need to be reminded of as complete On the reminders list select a reminder and tap Complete Alternatively drag the reminder to the left Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to restore and tap Restore Reminders will be added to the reminders list and you will be reminded at the preset times Deleting remi...

Page 74: ... and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap to make a video call Preview the phone number Delete a preceding character Access additional options Add the number to the contacts list ...

Page 75: ... dial tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked scr...

Page 76: ...all is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts and then tap Done To manually enter a nu...

Page 77: ... the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camera so that the other party cannot see you Switch Switch between the front and...

Page 78: ...and tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contact This allows you to view the caller s information when they call without having them listed in Contact 1 ...

Page 79: ...ting a new contact 1 Launch the Contacts app and tap 2 Select a storage location and tap Select 3 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap Save ...

Page 80: ...contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following ...

Page 81: ...g the profile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Edit your profile and tap Save 3 Tap Tap here to share your profile and tap the switch to activate it T...

Page 82: ...members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick c...

Page 83: ...n you are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the keyboard is hidden Enter recipients Enter a message Enter stickers Attach files Recipient Send the message 3 Tap to send the message ...

Page 84: ...tion To reply to the message tap Enter message enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap Inbox and select a contact Or tap Contacts select contacts and then tap D...

Page 85: ...der You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification reminders and then tap the switch to activate it Deleting messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact 3 Tap and hold a message tap Delete To delete...

Page 86: ...ternet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Access additional options Refresh the current webpage Open the browser s tab manager ...

Page 87: ...ret mode the device will change the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy and security Set Secret mode lock Change password To set your registered biometric data as the lock method along with the password tap the Fingerprints switch to activate it Refe...

Page 88: ...nt you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the top of the emails list Tap an email on the screen to read it If email syncing is dis...

Page 89: ...e you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turne...

Page 90: ...ake a photo Preview thumbnail Shooting modes Current mode Scene optimiser button Select a lens Switch between the front and rear cameras Options for current shooting mode AR Emoji To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording...

Page 91: ...tortion may occur in wide angle photos or videos and does not indicate device performance problems The maximum recording time may reduce when you record video at high resolution Selecting a lens for shooting Take a photo or record a video after selecting the camera lens you want On the preview screen select a lens This feature is available only in some modes You can take a basic photo or record a ...

Page 92: ...y when using the rear camera Editing the shooting modes list You can edit the shooting modes list on the preview screen 1 On the preview screen tap Camera modes Edit modes Alternatively tap and hold the shooting modes list on the preview screen 2 Tick modes to use To change the order of shooting modes drag to another location Shooting modes list ...

Page 93: ...F with sequential photos you taken The Take burst shot and Create GIF features are available only in some shooting modes Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to focus the AF AE frame will appear on the area and the focus an...

Page 94: ...djust the colour settings automatically after recognising a subject or scene such as people food or night scene On the shooting modes list tap Photo When the camera recognises the subject or scene the scene optimiser button will change and the optimised colour will be applied ...

Page 95: ...tion and the recommended composition appears on the preview screen 3 Adjust the position and angle of the camera to fit the composition When the ideal composition is achieved the guide will change to yellow and the device will take a photo automatically Flaw detection If a photo is taken poorly the device will notify you to take the photo again When someone blinks or appears blurry in photos or if...

Page 96: ... a video indoors with insufficient or poor lighting some of the following situations may occur The screen may appear dark due to the small amount of light The screen may flicker in certain lighting conditions such as in places with fluorescent lighting Noise may occur Super slow motion recording may start at an unwanted moment if there are conditions such as the following When the device shakes Wh...

Page 97: ...super slow motion videos 1 On the shooting modes list tap Super Slow mo View information Start recording a video Camera settings Super Slow mo 2 Tap The device will capture the moment in super slow motion and save it as a short video ...

Page 98: ... playing a video tap Editing super slow motion videos On the playback screen you can edit the video and save it as a different file or share it To crop out a desired section of the video drag the start bracket and the end bracket to the desired points to select the section to keep To edit the super slow motion section drag to the left or right Start bracket Change the background music End bracket ...

Page 99: ... and take a photo that stands out the subject Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour or pattern to the background The subject or background is plain 1 On the shooting modes list tap Live focus 2 Select a b...

Page 100: ...kground effect and the intensity of the background effect for a photo taken with the Live focus feature 1 Select a photo taken with the Live focus feature and tap Change background effect 2 Select a background effect you want To adjust the intensity of the background effect drag the adjustment bar to the left or right Adjust the intensity of the background effect Change the intensity of the backgr...

Page 101: ...ting modes list tap Photo To take self portraits with the front camera swipe upwards or downwards or tap to switch to the front camera Applying beauty effects You can select a filter effect and also modify your facial features such as your skin tone or face shape before taking a self portrait 1 On the preview screen tap 2 Select a filter effect or beauty effects and take a photo Video mode The cam...

Page 102: ...ideo will be set as a slow motion section and the video will start playing Up to two slow motion sections will be created based on the video To edit the slow motion section drag to the left or right Slow motion section Start bracket End bracket Hyperlapse mode Record scenes such as passing people or cars and view them as fast motion videos 1 On the shooting modes list tap Hyperlapse 2 Tap and sele...

Page 103: ...ue to life colour range You can set the colour temperature Select an ISO value This controls camera light sensitivity Low values are for stationary or brightly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result in noise in photos Panorama mode Using panorama mode take a series of photos and then stitch them together to create a wide scene To ...

Page 104: ...ode Take photos of food with more vibrant colours 1 On the shooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 105: ...e shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene In Food mode focus on a subject inside the circular frame and blur the image outside the frame In Food mode adjust the colour tone Camera settings On the preview screen tap Some options may not be available depending on the shooting mode Intelligent features S...

Page 106: ...ity videos but they will take up more memory Video stabilisation Activate anti shake to reduce or eliminate blurry image resulting from camera shake while recording a video Useful features HDR rich tone Take photos with rich colours and reproduce details even in bright and dark areas Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS locatio...

Page 107: ...wice quickly This feature may not be available depending on the region or service provider Quick review Set the device to show photos after capturing them Watermark Add a watermark in the bottom left corner when taking pictures Reset settings Reset the camera settings Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more information About Camera View the Cam...

Page 108: ...dify the image BixbyVision Add the image to favourites You can create an animated GIF or collage from multiple images On the list tap Create GIF or Create collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as types locations or documents To search for images by entering keywords tap the search field ...

Page 109: ...een Rewind or fast forward by dragging the bar Create an animated GIF Access additional options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To...

Page 110: ...to created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also view related content by tapping information on the screen File details Location information People information Auto created content Tags Edit information ...

Page 111: ... Gallery app and tap Albums 2 Tap Hide or unhide albums 3 Tap an album switch to hide Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Creating st...

Page 112: ...r contacts They can view shared albums on devices signed in to their Samsung account such as smartphones TVs or refrigerators To use this feature you must register and sign in to your Samsung account You may incur additional charges when sharing files via the mobile network Creating albums to share 1 Launch the Gallery app and tap Shared 2 Tap Create shared album When using this feature for the fi...

Page 113: ...in Samsung Cloud You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices Launch the Gallery app tap Settings and then tap the Sync with Samsung Cloud switch to activate it The Gallery app and Samsung Cloud will be synced Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen Deleting multiple im...

Page 114: ...nd record videos using My Emojis character Emojis or stickers You can customise My Emoji s features such as the face shape or hairstyle and decorate My Emoji with various accessories You can also express yourself in fun ways using My Emoji stickers during a conversation Character Emojis My Emojis Stickers ...

Page 115: ...My Emoji s gender and tap Next 4 Decorate a My Emoji and tap Next 5 Tap Done The My Emoji and My Emoji stickers are now created You can view My Emoji stickers on the My Emoji home screen Refer to My Emoji stickers for more information Create My Emoji You can use the AR Emoji feature in both the front and rear cameras If you are using the rear camera it will automatically switch to the front camera...

Page 116: ...oji on the My Emoji home screen after downloading various items from ARWorld You can also add My Emoji stickers Available options may vary depending on the region or service provider My Emoji home screen Launch the Camera app and tap AR Emoji My Emoji home screen will appear Select a My Emoji to edit Download items from ARWorld Edit the My Emoji Change the My Emoji home screen s background Create ...

Page 117: ...uch as clothes or accessories from ARWorld On the My Emoji home screen tap Store and download the items you want You can view the downloaded items on the My Emoji editing screen My Emoji stickers Create your own stickers with My Emoji expressions and actions You can use My Emoji stickers when sending messages or on a social network Viewing My Emoji stickers On the My Emoji home screen tap Stickers...

Page 118: ...will be added and you can use it during a conversation via messages or on a social network Creating your own stickers Create My Emoji stickers how you want 1 On the My Emoji home screen tap Stickers Make custom stickers 2 Edit stickers how you want Select an expression Select an action Add stickers Enter text Select the sticker s background 3 Tap Save ...

Page 119: ...sing My Emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker will be inserted Avatar icon Deleting My Emoji stickers On the Samsung keyboard tap and tap at the bottom of the keyboard Select the My Emoji stickers you want to delete and tap Delete ...

Page 120: ...ji 2 Select a My Emoji you want to use My Emoji 3 Select the mode you want to use Basic My Emoji mimics your expressions Mask My Emoji s face appears over your face so it looks like you are wearing a mask 4 Tap to take a photo or swipe to the left on the preview screen and tap to record a video You can view and share the photos and videos that you have captured in Gallery ...

Page 121: ...fects that follow your face 1 Launch the Camera app and tap AR Emoji 2 Select a character Emoji or tap Stickers and select a sticker you want to use Character Emoji Stickers 3 Tap to take a photo or swipe to the left on the preview screen and tap to record a video You can view and share the photos and videos that you have captured in Gallery ...

Page 122: ...s On Display may change automatically depending on the lighting conditions Setting how to display the Always On Display You can select how to display the Always On Display The Always On Display can be set to appear continuously or only appear when tapping the screen while it is turned off Also you can set the time to display the Always On Display Launch the Settings app tap Lock screen Always On D...

Page 123: ...reen is locked you must unlock it to view notifications Controlling music playback on the Always On Display You can control music playback on the Always On Display 1 Launch the Settings app tap Lock screen FaceWidgets and then tap the Music switch to activate it 2 To control music playback on the Always On Display double tap the clock 3 Swipe to the left or right on the clock to move to the music ...

Page 124: ... the Settings app Lock screen Clock style Always On Display 2 Drag the types list to the left and select the type with an image on it 3 Tap and select an image To insert an animated GIF tap GIF and select a file 4 Tap Done Deactivating the Always On Display feature Launch the Settings app tap Lock screen and then tap the Always On Display switch to deactivate it ...

Page 125: ...run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view The selected app will launch in the upper window ...

Page 126: ...not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised ...

Page 127: ...pe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 128: ...d safe environment for children when they use the device Starting Kids Home When starting Kids Home for the first time or after performing a data reset follow the on screen instructions to complete the setup 1 Open the notification panel swipe downwards on the notification panel and then tap Kids Home to activate it 2 Read the Kids Home intro page and tap Next ...

Page 129: ... control feature or closing Kids Home Using Kids Home Open the notification panel swipe downwards on the notification panel and then tap Kids Home to activate it The Kids Home screen will appear Access additional options Available apps Kids Gallery Kids Phone Kids Camera Configuring settings for Kids Home On the Kids Home screen tap Parental control and enter the PIN Kid s name Manage your child s...

Page 130: ...by Kids Home and add them Closing Kids Home To close Kids Home tap the Back button or tap Close Kids Home and then enter your PIN Samsung Pay Introduction Register frequently used cards to Samsung Pay a mobile payment service to make payments quickly and securely Samsung Pay supports magnetic secure transmission MST as well as near field communication NFC to allow payment through standard credit c...

Page 131: ...on Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung Pay app 2 Sign in to your Samsung account 3 Read and agree to the terms and conditions 4 Register your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be u...

Page 132: ...tures 132 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select a card to use ...

Page 133: ...requently used mobile wallets and UPI Unified Payments Interface bank accounts to Samsung Pay mini a mobile payment service to make payments quickly and securely Launch the Samsung Pay mini app This app may not be available depending on the region or service provider To make payments with Samsung Pay mini the device may be required a connection to aWi Fi or mobile network GalaxyWearable GalaxyWear...

Page 134: ...xy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary depending on the region or service provider To submit your feedback or post your comments you must register and sign in to your Samsung account Refer to Samsung...

Page 135: ...e Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording 3 When you are finished composing the note tap Save Deleting notes 1 Launch the Samsung Notes app 2 Tap and hold a note to delete To delete multiple notes tick more notes to de...

Page 136: ...nd tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an alarm Enter a title Select a sticker to display with the event Set the duration Add more details Change the event s colour 3 Tap Save to save the event ...

Page 137: ...Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progre...

Page 138: ...ow the on screen instructions to complete the setup Some features may not be available depending on the region To add items to the Samsung Health home screen tap Manage items and then select items View and manage trackers View health tips Monitor your health and fitness Compare your step count records with other Samsung Health users or compete with your friends ...

Page 139: ...e a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the steps tracker while travelling by car or train vibration may affect your step count You can check your current steps on the notification panel To turn off notifications on the Samsung He...

Page 140: ...ation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services t...

Page 141: ... Turn the FM radio on or off Add the current radio station to the favourites list Search for an available radio station Fine tune the frequency View the list of favourite stations Enter radio station frequency manually Access additional options View the list of available stations Playing through the speaker You can listen to the radio through the speaker instead of the connected earphone Tap Play ...

Page 142: ... voice memos Making voice recordings 1 Launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap Save ...

Page 143: ... in many cities around the world time an event or set a specific duration Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap Save To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm...

Page 144: ... select a city from the map and then tap Add To use the time zone converter tap Time zone converter Deleting clocks Tap and hold a clock tick clocks to delete and then tap Delete Stopwatch 1 Launch the Clock app and tap Stopwatch 2 Tap Start to time an event To record lap times while timing an event tap Lap 3 Tap Stop to stop timing To restart the timing tap Resume To clear lap times tap Reset ...

Page 145: ...n tap the duration input field 3 Tap Dismiss when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app Tap to display the scientific calculator To see the calculation history tap To close the calculation history panel tap To clear the history tap Clear history To use the unit conversion tool tap You can convert various values such as area length or tempera...

Page 146: ...Play Store and Galaxy Apps Galaxy Store into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Open games with or without sound Change the performance mode View more games and install them Access additional options ...

Page 147: ...ames tap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap and then drag the bar to select the mode you want Focus on power saving This saves battery power while playing games Balanced This balances the performance and the battery usage time Focus ...

Page 148: ...k some features during games Hide the buttons on the navigation bar Lock the touchscreen while the game is being played Capture screenshots Available options may vary depending on the game Setting how to display incoming calls and notifications during games You can enjoy your games without being disturbed even when you receive a call or notification Tap Calls and notifications and select an option...

Page 149: ...es TVs and IoT products Register smart refrigerators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s screen Receiving notification Receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone Laun...

Page 150: ... Available features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Connecting to nearby devices Connect to nearby devices such as Bluetooth headsets easily and quickly Connection methods may vary depending on the type of connected dev...

Page 151: ...on the list tap under ADD DEVICE MANUALLY and select a device type Or tap Search and enter the device or model name 4 Follow the on screen instructions to register devices Viewing and controlling connected devices You can view and control the devices For example you can check the ingredients in your refrigerator or adjust theTV volume 1 Launch the SmartThings app The list of connected devices will...

Page 152: ...To set a location tap Geolocation to select a location on the map and tap DONE 3 Tap SAVE Your location will be added To add devices to the location tap ADD DEVICE and follow the on screen instructions to register devices The devices will be added to the location Adding scenes Add a scene and register devices to it to control multiple devices at the same time with a single tap of a button or with ...

Page 153: ... AUTOMATION 2 Select the location to run the automation 3 Set the activation conditions for this automation 4 Tap ADD next to Then and set actions to perform 5 Tap SAVE Receiving notifications You can receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone To set devices to receive notifications laun...

Page 154: ... feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Share large files Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a code To use this feature your phone number must be verified Smart view Share content with nearby devices viaWi Fi Direct or B...

Page 155: ...r information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos suc...

Page 156: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 157: ...Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option NFC and payment NFC enabled models S...

Page 158: ...ches your specified limit You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to SIM card manager dual SIM models for more information Mobile Hotspot andTethering Use the device as ...

Page 159: ...assword To prevent the device connecting to the network automatically select it from the list of networks and tap Forget If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then tap the swi...

Page 160: ...i Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device without the connection request procedure Ending the device connection 1 On the Settings screen tap Connections Wi Fi 2 Tap Wi Fi Direct The device displays the connected devices in the list 3 Tap the...

Page 161: ...r example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want ...

Page 162: ... select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bl...

Page 163: ...na Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to send images or contacts to other devices and read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag ap...

Page 164: ...vice to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Allow data exchange when your device s NFC antenna touches the other device s NFC antenna 1 On the Settings screen tap Connections NFC...

Page 165: ...ur data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data saver feature is activated the icon will appear on the status bar Data saver feature activated To select apps to use data without restriction tap Allow app while Data saver on and select apps ...

Page 166: ...rom the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the ...

Page 167: ...ord for the mobile hotspot tap Configure Mobile Hotspot and select the level of security Then enter a password and tap Save 3 On the other device s screen search for and select your device from theWi Fi networks list If the mobile hotspot is not found on your device tap Configure Mobile Hotspot and then deselect Hide my device If the other device cannot connect to the mobile hotspot on your device...

Page 168: ... to connect to a school or company s private network Private DNS Use the reliable domain name system DNS for a school or company s internal private network instead of using the external hosting network The DNS will be searched for and connected to automatically or you can search for the DNS and connect to it manually Ethernet When you connect an Ethernet adaptor you can use a wired network and con...

Page 169: ... While viewing content such as images or documents access the options list tap Print All printers and then select a printer Printing methods may vary depending on the content type MirrorLink You can display your device s screen on the vehicle s head unit monitor Connect your device to a vehicle to control your device s MirrorLink apps on the vehicle s head unit monitor On the Settings screen tap C...

Page 170: ...nds and vibration Sound mode Set the device to use sound mode vibration mode or silent mode Vibrate while ringing Set the device to vibrate and play a ringtone for incoming calls Ringtone Change the call ringtone Vibration pattern Select a vibration pattern Notification sounds Change the notification sound Volume Adjust the volume level for call ringtones music and videos system sounds and notific...

Page 171: ...you must connect an earphone Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps For example you can listen to the Navigation app through your device s speaker while listening to playback from the Music app through the vehicle s Bluetooth speaker 1 On the Settings screen tap Sounds and vibrati...

Page 172: ...ly three recent notifications and whether to show the remaining battery level in percentage on the status bar Recently sent View the apps that received recent notifications and change the notification settings To customise notification settings for more apps tap See all All and select an app from the app list App icon badges Change the settings for app icon badges On the Settings screen tap Notifi...

Page 173: ...vice to activate night mode at night and turn it off in the morning based on your current location The dark theme may not be applied in some apps Screen mode Change the screen mode to adjust the display s colour and contrast Refer to Changing the screen mode or adjusting the display colour for more information Font size and style Change the font size and style Screen zoom Change the screen zoom se...

Page 174: ...lter Reduce eye strain by limiting the amount of blue light emitted by the screen While you are watching HDR videos from HDR exclusive video services the blue light filter may not be applied 1 On the Settings screen tap Display Blue light filter and then tap the Turn on now switch to activate it 2 Drag the adjustment bar to adjust the filter s opacity 3 To set the schedule to apply the blue light ...

Page 175: ...ing videos AMOLED photo This is suitable for viewing images Basic This is set as default and is suitable for general use You can adjust the display colour only in Adaptive display mode Adaptive display mode may not be compatible with third party apps You cannot change the screen mode while applying the blue light filter Optimising the full screen colour balance Optimise the display colour by adjus...

Page 176: ...e screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screensaver and tap the switch to activate it 2 Select an option If you select Photo Frame or Photos a slideshow with selected images will start If you select PhotoTable selected images will appear as small cards and overlap 3 Tap to select albums for displaying image...

Page 177: ...s screen tap Lock screen The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Always On Display Set the device to display...

Page 178: ...vice to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your device will detect the location and automatically unlock itself This feature will be available to use after you set a screen lock method If you do not use your device for four hours or when you turn on the device you must unlock...

Page 179: ...findmymobile samsung com to track and control your lost or stolen device You can also allow the Google location service to provide more accurate information about the location of your device Security update View the version of your device s software and check for updates Samsung Pass Verify your identity easily and securely via your biometric data Refer to Samsung Pass for more information Install...

Page 180: ... must unlock the screen using the pattern PIN or password you set when registering the face Be careful not to forget your pattern PIN or password If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted If you want to use your biometric data in apps or features you must register your biometric data again Precautions for using face recogn...

Page 181: ...e on screen instructions and tap Continue 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your face inside the frame on the screen The camera will scan your face When the useful face recognition screen appears turn on a switch to activate a feature and tap OK If unlocking the screen with your fa...

Page 182: ...your face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to deactivate it This may decrease the face recognition speed 4 ...

Page 183: ...rint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using the pattern PIN or password you set...

Page 184: ...m centre of the screen Ensure that the screen protector or the touchscreen on the fingerprint recognition sensor area is not scratched or damaged by objects such as coins keys pens and necklaces Ensure that the fingerprint recognition sensor area at the bottom centre of the screen and your fingers are clean and dry If you bend your finger or use a fingertip the device may not recognise your finger...

Page 185: ...erprint recognition sensor again Repeat this action until the fingerprint is registered 4 When you are finished registering your fingerprints tap Done Deleting registered fingerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Remove ...

Page 186: ...ering your login information Also Samsung Pass allows you to enter the personal information such as your address or payment card information more easily and quickly via your registered biometric data Register your biometric data to Samsung Pass and set to sign in to supported websites or apps using the data via Samsung Pass To use this feature your device must be connected to aWi Fi or mobile netw...

Page 187: ...Home screen option is ticked the Samsung Pass icon will be added on the Home screen If the Use Samsung Pass instead of Samsung account password option is ticked you can use your registered biometric data to verify your identity instead of entering the Samsung account password Verifying the Samsung account password You can use your registered biometric data to verify your identity instead of enteri...

Page 188: ...g fingerprints via Samsung Pass and tap Remember You can now use the biometric data you registered to Samsung Pass when signing in to the website Using Samsung Pass to sign in to apps You can use Samsung Pass to easily sign in to apps that support ID and password autofill 1 Open an app that you want to sign in to 2 Enter your user name and password and then tap the app s sign in button 3 When a po...

Page 189: ... Delete Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list of websites and apps that support Samsung Pass on the Settings screen tap Biometrics and security Samsung Pass unlock the screen using your preset screen lock method and then tap Partners If there are no websites or apps that support Samsu...

Page 190: ...ocked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another...

Page 191: ...con colour of Secure Folder tap Customise icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your Samsung account Tap the reset button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure Folder Set the device to automatically lock Sec...

Page 192: ...ll be deleted from the original folder and moved to Secure Folder To copy items tap Copy The method for moving content may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app...

Page 193: ...sung and Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen Launch the Secure Folder app tap Settings and then tap the Show Secure Fo...

Page 194: ...e Folder app and tap Settings Backup and restore 2 Tap Restore 3 Tap to select a device to restore the data 4 Select the data types you want to restore and tap Restore now Backed up data will be restored to your device Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it Launch the Secure Folder app and tap Settings More settings Uninstall To back up cont...

Page 195: ...ur sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Smart Switch Launch Smart Switch and transfer data from you...

Page 196: ...unt 2 Launch the Settings app select the backup option and back up your data If your device supports Samsung Cloud launch the Settings app tap Accounts and backup Samsung Cloud Back up this phone tick items you want to back up and then tap Back up to back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launc...

Page 197: ...your device such as images videos and events with Samsung Cloud and access it from other devices 1 On your new device launch the Settings app and tap Accounts and backup Samsung Cloud 2 Tap Settings Sync and auto backup settings Sync 3 Tap the switches next to the items you want to sync with You can check the saved data or change the settings by tapping the Gallery Other synced data or Samsung Clo...

Page 198: ...This feature is only available in apps that support the Multi window feature Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Reduce animations Set the device to reduce certain screen effects if you are sensitive to animations or screen movement Motions and gestures Activate the motion feature and configure settings...

Page 199: ...tifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to disab...

Page 200: ... was on and how many times you opened apps or used certain features You can also limit usage time or change the notification settings for each app On the Settings screen tap Digital wellbeing Number of unlocks Dashboard Change the notification settings Activate wind down mode Number of notifications The time the screen was on ...

Page 201: ... mode to reduce eye strain before sleeping and prevent your sleep from being disturbed 1 On the Settings screen tap Digital wellbeing Wind down and tap the Turn on now switch to activate it 2 Turn on the switch to activate the feature you want Greyscale Displays colours on the screen as grey tones Do not disturb Set the device to mute incoming calls and notification sounds except for allowed excep...

Page 202: ...de helps you manage your mobile data usage Battery Storage Ultra data saving Security Memory Using the quick optimisation feature On the Settings screen tap Device care Fix now or Optimise now The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery u...

Page 203: ...etween the device s performance and battery usage Medium power saving Activate power saving mode to extend the battery s usage time Maximum power saving In maximum power saving mode the device decreases battery consumption by activating night mode and limiting the apps and features available Network connections except for the mobile network will be deactivated You can set the device to charge the ...

Page 204: ... the Specification section for your device on the Samsung website Managing the memory To delete residual files such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under User data Then tick items to select and tap DELETE or Uninstall Memory On the Settings screen tap Device care Memory To speed up your device by stopping apps running in the b...

Page 205: ...ns On the Settings screen tap Device care Ultra data saving and then tap the switch to activate it Activate the Samsung Max data compression feature to compress Internet data when using the mobile network Select apps that are allowed to use the mobile data connection in the background View the amount of data used and saved for the set monitoring period You can change the data usage monitoring peri...

Page 206: ...eset all your settings or only network settings or accessibility settings You can also set the device to restart at a preset time for device optimisation Adding device languages You can add languages to use on your device 1 On the Settings screen tap General management Language and input Language Add language To view all the languages that can be added tap All languages 2 Select a language to add ...

Page 207: ...services View accessibility services installed on the device Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agree...

Page 208: ...tap Edit Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Regulatory information Check the regulatory information Software information View the device s software information such as its operating system version and firmware vers...

Page 209: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 210: ...ched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 211: ...onnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 212: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 213: ...ay not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions try the following...

Page 214: ...k to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and s...

Page 215: ...ttom of the screen Bixby does not respond Restart your device to clear any temporary software bugs Ensure that your device software is updated to the latest version If you are still having trouble with Bixby after trying these tips contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar d...

Page 216: ...o remove the battery If the battery is not properly removed it may lead to damage to the battery and device cause personal injury and or result in the device being unsafe Samsung does not accept liability for any damage or loss whether in contract or tort including negligence which may arise from failure to precisely follow these warnings and instructions other than death or personal injury caused...

Page 217: ...the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos a...

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