Samsung G930F/DS User Manual Download

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Basics

Using dual SIM or USIM cards (dual SIM models)

If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.

Activating SIM or USIM cards

On the Home screen, tap

Apps

→

Settings

→

Connections

→

SIM card manager

. Select a

SIM or USIM card and tap the switch to activate it.

Customising SIM or USIM cards

On the Home screen, tap

Apps

→

Settings

→

Connections

→

SIM card manager

and select

a SIM or USIM card to access the following options:

•

Icon

: Change the icon of the SIM or USIM card.

•

Name

: Change the display name of the SIM or USIM card.

•

Network mode

: Select a network type to use with the SIM or USIM card.

Setting preferred SIM or USIM cards

When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
On the Home screen, tap

Apps

→

Settings

→

Connections

→

SIM card manager

and set

the feature preferences for your cards in

PREFERRED SIM CARD

Summary of Contents for G930F/DS

Page 1: ...www samsung com User Manual English 01 2017 Rev 1 0 SM G930F SM G930FD ...

Page 2: ...tion panel 45 Entering text 47 Screen capture 48 Opening apps 49 Multi window 54 Samsung account 55 Transferring data from your previous device 59 Device and data management 62 QUICK CONNECT 64 Sharing features 65 Emergency mode Applications 66 Installing or uninstalling apps 68 Phone 72 Contacts 77 Messages 80 Internet 82 Email 83 Camera 106 Gallery 111 Samsung Pay 114 Samsung Gear 115 Samsung Me...

Page 3: ... 149 Wallpapers and themes 150 Advanced features 152 Device maintenance 154 Applications 155 Lock screen and security 164 Cloud and accounts 166 Google 166 Accessibility 166 General management 167 Software update 167 User manual 168 About device Appendix 169 Accessibility 185 Troubleshooting 190 Removing the battery ...

Page 4: ... registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ... keep it submerged for more than 30 minutes Do not expose the device to water moving with force If the device is exposed to clean water dry it thoroughly with a clean soft cloth If the device is exposed to other liquids such as salt water ionised water or alcoholic beverage rinse it with clean water and dry it thoroughly with a clean soft cloth If you do not follow these instructions the device s ...

Page 6: ...oes not affect the device s lifespan or performance and is in the device s normal range of operation If the battery becomes too hot the charger may stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be be...

Page 7: ...ile using the maximum brightness setting When using the Screen Mirroring feature When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of data for syncing with the ...

Page 8: ... Samsung Service Centre Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid damaging the device or shortening the battery s lifespan Do not store your device in very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in ...

Page 9: ...nd specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to ch...

Page 10: ...icrophone Loud speaker Back key Multipurpose jack Front camera Receiver Power key Touchscreen Recents key Headset jack Home key Fingerprint recognition sensor LED indicator Proximity sensor SIM card Memory card tray GPS antenna ...

Page 11: ... device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not cover the proximity sensor area with screen accessories such as a scr...

Page 12: ...ecents Tap to open the list of recent apps Home Press to turn on the screen while the screen is locked Press to return to the Home screen Press and hold to launch Google Back Tap to return to the previous screen Tap and hold to access additional options for the current screen Volume Press to adjust the device volume ...

Page 13: ...y the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the USB cable to the USB power adaptor and plug the USB cable into the device s multipurpose jack...

Page 14: ...ctivate power saving mode Close unnecessary apps Deactivate the Bluetooth feature when not in use Deactivate theWi Fi feature when not in use Deactivate auto syncing of apps that need to be synced such as emails Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely d...

Page 15: ...r may stop charging If you charge the device while the multipurpose jack is wet the device may be damaged Thoroughly dry the multipurpose jack before charging the device If the device is not charging properly take the device and the charger to a Samsung Service Centre Fast charging The device has a built in fast charging feature You can charge the battery more quickly while the device or its scree...

Page 16: ...tion to prevent damage to the device Wireless charging The device has a built in wireless charging coil You can charge the battery using a wireless charger sold separately Fast wireless charging You can charge your device faster using the fast wireless charging feature To use this feature you must use a charger and components that support the fast wireless charging feature A fan inside the charger...

Page 17: ...nnect the device from the wireless charger When using the wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The device may not charge properly or may overheat If you use the wireless charger in areas with weak network signals you may lose network reception Use Samsung approved wireless chargers If you...

Page 18: ...g the apps and features available Network connections except for the mobile network will be deactivated 1 On the Home screen tap Apps Settings Device maintenance Battery MAX 2 Tap CUSTOMISE to change the power saving settings before entering maximum power saving mode 3 Tap APPLY After entering maximum power saving mode on the Home screen tap and select an app to use To remove apps tap Edit and sel...

Page 19: ... Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Dual SIM models In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider Single SIM m...

Page 20: ...Basics 20 Dual SIM models 2 3 5 4 1 1 Insert the ejection pin into the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged ...

Page 21: ...SIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 1 2 Tray 2 Tray 1 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure th...

Page 22: ...allation Single SIM models Nano SIM card microSD card Dual SIM models Nano SIM card Nano SIM card Nano SIM card microSD card Use only a nano SIM card You cannot insert a nano SIM card and a microSD card in tray 2 at the same time ...

Page 23: ...USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the SIM or USIM card Single SIM models Dual SIM models 4 Insert the tray back into the tray slot ...

Page 24: ...ome screen tap Apps Settings Connections SIM card manager and select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data ser...

Page 25: ...ard may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card If the device does not recognise your memory card format it on your...

Page 26: ...le on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 27: ...d Before removing the memory card first unmount it for safe removal On the Home screen tap Apps Settings Device maintenance Storage Storage settings SD card UNMOUNT 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the memory card 4 Insert the tray back into the tray slot Do not remove the memory card while the device is t...

Page 28: ...es not cover loss of data resulting from user actions USB connector With the supplied USB connector On The Go Adaptor you can transfer data from other mobile devices or connect USB peripheral devices such as a mouse and keyboard to your device Use only the USB connector supplied with the device Transferring data from your previous device You can connect your previous device to your device with the...

Page 29: ...on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Restarting the device If your device is froz...

Page 30: ...gertips The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device It is recommended to use fingers when you use the touchscreen Tapping To open an app to select a menu item to press ...

Page 31: ...hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return ...

Page 32: ... Home screen or the Apps screen to view other panels Swipe upwards or downwards to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 33: ... displays widgets shortcuts to apps and more To view other panels swipe to the left or right The Home screen may appear differently depending on the region or service provider A widget An app A folder Screen indicators Favourite apps Apps screen icon News screen indicator View the latest articles in various categories ...

Page 34: ...evice s wallpaper theme or icons Widgets Add widgets to the Home screen Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Screen grid Change the size of the grid to display more or less items on the Home screen and the Apps screen Adding items Tap and hold an app or a folder from the Apps screen and then drag it to the Home s...

Page 35: ...of the screen The item will move to the panel at the top of the screen Swipe to the left or right to move to another panel and drag the item to a new location Removing items Tap and hold an item and then drag it to Delete or Remove at the top of the screen Creating folders Create folders and gather similar applications to quickly access and launch apps 1 On the Home screen tap and hold an app and ...

Page 36: ...the left and then tap To move a panel tap and hold a panel preview and then drag it to a new location To remove a panel tap and hold a panel preview and then drag it to Remove at the top of the screen To set a panel as the main Home screen tap Using quick options On the Home screen tap and hold an app icon or folder to quickly access options Apps screen The Apps screen displays icons for all apps ...

Page 37: ...pps A new folder containing the selected apps will be created 4 Tap Enter folder name and enter a folder name To change the folder colour tap To add more apps to the folder tap ADD tick the apps and then tap ADD You can also add an app by dragging it to the folder on the Apps screen To delete a folder tap on the folder Only the folder will be deleted The folder s apps will be relocated to the Apps...

Page 38: ...t common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls dual SIM models GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network c...

Page 39: ... the Power key or the Home key and swipe in any direction to unlock the screen To change the screen lock method on the Apps screen tap Settings Lock screen and security Screen lock type and then select a method When you set a pattern PIN password or fingerprint for the screen lock method you can protect your personal information by preventing others from accessing your device After setting the scr...

Page 40: ...he Auto factory reset switch to activate it Always On Display You can set the device to display information such as a clock calendar or image on the screen when it is turned off 1 On the Apps screen tap Settings Display Always On Display and tap the switch to activate it 2 Tap Layouts Content to show and select an item to display Clock Select a clock style and a background image Calendar Select a ...

Page 41: ... or app notifications notification icons will appear on the screen even when it is turned off Double tap a notification icon with your finger to view its notification If the screen is locked you must unlock it to view notifications Controlling music playback when the screen is off You can control music playback when the screen is off without turning on the screen Double tap the title of the curren...

Page 42: ...panel and view the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel Single SIM models Launch Settings Tap a notification and perform various actions Clear all notifications Quick setting buttons A...

Page 43: ...ions Launch Settings Access the notification settings Quick setting buttons SIM and USIM card feature preferences Tap to access the SIM card manager Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view more buttons ...

Page 44: ...s Open the notification panel swipe downwards on the notification panel and then tap Search phone and scan for nearby devices Enter a keyword in the search field or tap and say a keyword To get more refined results tap Filter under the search field and then select filter details To search for nearby devices tap QUICK CONNECT Refer to QUICK CONNECT for more information Setting search categories You...

Page 45: ...ps tap it twice Change the keyboard settings Enter a space Changing the input language Tap Languages and types Add input languages and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard layout Tap Languages and types select a language and then select a keyboard layo...

Page 46: ... voice Add an item from the clipboard Enter emoticons Change the keyboard for one handed operation Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have ...

Page 47: ...tap to add the word to your favourite words list or tap SearchWeb to use the word as a search term Screen capture Capture a screenshot while using the device and write on draw on crop or share the captured screen You can capture the current screen and scrollable area Capturing a screenshot Use the following methods to capture a screenshot Captured screenshots will be saved in Gallery Key capture P...

Page 48: ...from the screenshot Only the cropped area will be saved in Gallery Share Share the screenshot with others If the options are not visible on the captured screen open the Apps screen tap Settings Advanced features and then tap the Smart capture switch to activate it Opening apps On the Home screen or the Apps screen select an app icon to open it To open an app from the list of recently used apps tap...

Page 49: ...Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 50: ...2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap MORE APPS and select an app ...

Page 51: ...pp windows to access additional options Switch locations between app windows Close the currently selected app Switch the selected window to a pop up view Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows ...

Page 52: ...reen view Press the Home key to minimise the split screen view The icon will appear on the status bar The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view To close the minimised split screen view open the notification panel and tap the icon on the Multi window notification Maximising a window Tap an app window and drag the bar...

Page 53: ...s or downwards tap and hold an app window and then drag it to Open in pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 54: ...ng account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 On the Apps screen tap Settings Cloud and accounts Accounts Add account 2 Tap Samsung account CREATE ACCOUNT 3 Follow the on screen instructions to complete creating your account Registering an existing Samsung account If you already have a Samsung account...

Page 55: ...relessly or using a USB connector or Samsung Cloud This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data via Smart Switch Transfer data between mobile devices via Smart Switch You can launch Smart Switch by tap...

Page 56: ...revious device and a list of data you can transfer will appear 5 Follow the on screen instructions to transfer data from the previous device Do not disconnect the USB cable or USB connector from the device when you are transferring files Doing so may cause data loss or device damage Transferring data increases the battery power consumption of your device Ensure that your device is sufficiently cha...

Page 57: ...tch If you do not have the app download it from Galaxy Apps or Play Store 2 On your device tap Apps Settings Cloud and accounts Smart Switch 3 Place the devices near each other 4 On the previous device tap WIRELESS SEND CONNECT 5 On your device tap WIRELESS RECEIVE and select the previous device type 6 Follow the on screen instructions to transfer data from your previous device ...

Page 58: ...Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the c...

Page 59: ...ant to restore and tap RESTORE NOW Device and data management Connecting the device to a computer for data transfer Move audio video image or other types of files from the device to the computer or vice versa Do not disconnect the USB cable from the device when you are transferring files Doing so may cause data loss or device damage The devices may not connect properly if they are connected via a ...

Page 60: ... it updates will be downloaded when the device is connected to aWi Fi network Updating with Smart Switch Connect the device to a computer and update the device to the latest software 1 On the computer visit www samsung com smartswitch to download and install Smart Switch 2 On the computer launch Smart Switch 3 Connect the device to the computer using a USB cable 4 If a software update is available...

Page 61: ...ckup data from Samsung Cloud using a Samsung account tap Restore Select a device and the data types you want to restore and tap RESTORE NOW The selected data will be restored to your device Using a Google account On the Apps screen tap Settings Cloud and accounts Backup and restore and tap the Back up my data switch for the Google account to activate it Tap Backup account and select an account as ...

Page 62: ...he notification panel and then tap Search phone and scan for nearby devices 2 Tap QUICK CONNECT TheWi Fi and Bluetooth features will be activated and the device will automatically search for nearby devices 3 Select a device from the list and connect to it by following the on screen instructions The next steps may vary depending on the connected device Connecting to aTV Connect your device and aTV ...

Page 63: ...vice Listen to the sound via the device s speaker while watching theTV You can connect a headset to the device so that others do not hear theTV sound RegisterTV DeregisterTV Register theTV to your device to use additional features such as Use as remote control Some files may be buffered during playback depending on the connection If theTV does not support High bandwidth Digital Content Protection ...

Page 64: ...y are not saved in your contacts list To use this feature your phone number must be verified Transfer files to device Share content with nearby devices viaWi Fi Direct or Bluetooth The visibility settings must be activated on the devices View content onTV SmartView View your device s displayed content on a larger screen via a wireless connection When you have a communication or sharing history the...

Page 65: ... others sound an emergency alarm and more Press and hold the Power key and then tap Emergency mode Add more apps to use Make an emergency call Remaining battery power and usage time left Turn on the flash Make a call Send your current location information in a message Browse the Internet Access additional options Sound alarms The usage time left shows the time remaining before the battery power ru...

Page 66: ... apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To d...

Page 67: ...me apps to operate properly they may need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings open the Apps screen and tap Settings Applications Select an app and tap Permissions You can view the...

Page 68: ...Apps screen 2 Enter a phone number If the keypad does not appear on the screen tap to open the keypad 3 Single SIM models Tap to make a voice call or tap to make a video call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 69: ...peed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the large circle Mak...

Page 70: ... a call When a call comes in drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when rejecting an incoming call drag the rejection message bar upwards To create various rejection messages open the Apps screen tap Phone Settings Quick decline messages enter a message and then tap Missed calls If a call is missed the icon appears on th...

Page 71: ...people that do not show their caller ID Tap the Block anonymous calls switch to activate the feature Options during calls During a voice call The following actions are available Access additional options Add call Dial a second call Extra volume Increase the volume Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the...

Page 72: ...rrent call Mute Turn off the microphone so that the other party cannot hear you Speaker Activate or deactivate the speakerphone When using the speakerphone speak into the microphone at the bottom of the device and keep the device away from your ears Contacts Introduction Create new contacts or manage contacts on the device Adding contacts Creating a new contact 1 Tap Contacts on the Apps screen 2 ...

Page 73: ...ng on the selected storage location the types of information you can save may vary 4 Tap SAVE Adding a phone number to Contacts from the keypad 1 Tap Phone on the Apps screen 2 Enter the number and tap ADDTO CONTACTS If the keypad does not appear on the screen tap to open the keypad 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact ...

Page 74: ...om other storages to your device 1 Tap Contacts on the Apps screen 2 Tap Settings Import export contacts IMPORT 3 Select a storage location to save contacts to 4 TickVCF files or contacts to import and tap DONE Synching contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account On the Apps screen tap Settings Cloud and acc...

Page 75: ... email Sharing profile Share your profile information such as your photo and status message with others using the profile sharing feature This feature may not be available depending on the region or service provider This feature is only available for contacts who have activated the profile sharing feature on their device On the Apps screen tap Contacts your profile Profile sharing and then tap the...

Page 76: ...nc or move contacts to other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Tap Contacts on the Apps screen 2 Tap Settings Merge duplicate contacts 3 Tick contacts and tap MERGE Deleting contacts 1 Tap Contacts on the Apps screen 2 Tap Delete 3 Tick contacts and tap DELETE To delete contacts one by one open the contac...

Page 77: ...dditional charges for sending messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and tap COMPOSE 4 Enter a message Single SIM models Access additional options Enter a message Add recipients from the contacts list Enter emoticons Attach files Edit recipients Send the message ...

Page 78: ...age Dual SIM models Tap or to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 On the messages list select a contact 3 View your conversation Single SIM models To reply to the message enter a message and tap SEND Dual SIM models To reply to the mess...

Page 79: ...d then tap the switch to activate it 3 Change the notification settings Notification sound Change the notification sound Vibrate when sound plays Set the device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message content on the locked screen and in pop up windows Setting a message reminder You ca...

Page 80: ...een tap Samsung Internet 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages and recent browsing history ...

Page 81: ...n secret mode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint as the lock method along with the password tap the Fingerprints switch to activate it Refer to Finger...

Page 82: ...dd account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen to read...

Page 83: ...ecord videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Tap Camera on the Apps screen Press the Home key twice quickly On the locked screen drag outside the large circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch Camera from the locked sc...

Page 84: ...oting mode switch between cameras or apply filter effects Front camera preview Rear camera preview Shooting modes Filter effects Switching cameras On the preview screen swipe upwards or downwards to switch between cameras Viewing shooting modes On the preview screen swipe from the left to the right to open the shooting modes list ...

Page 85: ...e a series of photos tap and hold Spread two fingers apart on the screen to zoom in and pinch to zoom out To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To focus on the centre of the screen ...

Page 86: ...de angle photos and does not indicate device performance problems The maximum recording time may reduce when you record video at high resolution HDR High Dynamic Range Use HDR mode to capture photos and videos with rich colours and reproduce details even in bright and dark areas 1 On the preview screen tap repeatedly until you reach the desired option The device automatically activates HDR mode de...

Page 87: ...ed even after you take a photo This feature is only available in some shooting modes Customising shooting modes On the preview screen swipe to the right to open the shooting modes list and select a mode To view the description of each mode tap Info To rearrange modes tap Edit tap and hold a mode icon and then drag it to a new location To add mode shortcuts to the Home screen tap Add shortcut on ho...

Page 88: ...xposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure If the shutter speed is set manually you cannot change the exposure value The exposure value will change and be displayed based on the shutter speed setting Adjust the shutter speed A slow shutter speed allows more light in so the photo becomes brighter This is ideal for photos ...

Page 89: ...or light sources In pro mode you can separate the exposure and focus and set them to different points This feature is only available when you set the shutter speed and the focus to Auto in pro mode 1 On the preview screen tap and hold the area to focus The AF AE frame will appear on the focus area 2 Drag the AF AE frame to the exposure area The exposure area will be separated from the focus area ...

Page 90: ...h as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos 4 On the preview screen tap the preview thumbnail Motion panorama You can take and view a panorama with motion When taking motion panoramas sound will not be recorded 1 On the panorama preview screen tap to activate the motion panorama feature an...

Page 91: ...d its background stand out 6 Tap SAVE It is recommended that you position subjects within 50 cm of the device Position the subject that you want to focus on close to the device When taking photos ensure there is sufficient distance between the subject and the background The distance should be more than three times the distance between the device and the subject Hold the device steady and remain st...

Page 92: ...eview screen tap the preview thumbnail 5 Tap The video will start playing with a randomly set slow motion section If a video contains lots of movement one or two slow motion sections will be created based on the biggest movements Editing slow motion sections 1 On the preview screen tap the preview thumbnail 2 Tap 3 Tap the screen and tap to pause playback 4 Drag the start bracket and the end brack...

Page 93: ...tions Speed Change the playback speed of the selected section 7 Tap to preview the video 8 Tap EXPORT to save the video as a new file Hyperlapse Record scenes such as passing people or cars and view them as fast motion videos The frame rate is automatically adjusted to record smoother less shaky fast motion videos while walking travelling by vehicle and more In this mode auto focusing will not ope...

Page 94: ...d Take photos of food with more vibrant colours 1 On the shooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 95: ...e a subject in the centre of the preview screen and tap 3 Move the device around the subject slowly in one direction to take more photos When the arrow becomes completely yellow or when you stop circling the subject the device will automatically stop taking photos Viewing virtual shot photos 1 On the preview screen tap the preview thumbnail 2 Tap 3 Drag your finger left or right on the screen or s...

Page 96: ...s list tap Video collage 2 Tap and select a collage type under the screen ratio you want to use To record a video to view it in a slow motion video collage select a collage type under Slow motion collage You can also select a recording time for videos Tap and select an option 3 Tap to start recording After you record a video an editing screen appears ...

Page 97: ...adcast feature refer to YouTube s help menu This feature may not be available depending on the region or service provider You may incur additional charges for broadcasting via the mobile network Before you start You must sign into your Google account to use this feature To automatically save your broadcast on your device when it ends open the preview screen tap Settings and then tap the Auto save ...

Page 98: ...adcasting To invite more people during your broadcast tap Share and select a sharing method While inviting people your broadcast will be paused To start recording again tap RESUME 7 Tap to end your broadcast The broadcast will be automatically uploaded toYouTube To share the link with others tap SHARE LINK You can create a shortcut to this feature on the Home screen by tapping Settings Add shortcu...

Page 99: ...k of the device to take a photo of yourself Alternatively show your palm to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Ways to take pictures and then tap the switches to activate them Using the selfie flash When taking self portraits with the front camera in low...

Page 100: ...on of the spot to highlight or to adjust the brightness drag the adjustment bar towards the desired level Slim Face Adjust the face shape and make your face appear slimmer Large Eyes Make your eyes appear bigger Shape correction When your face is at the edges of the preview screen it will appear distorted Enable this option to correct your face shape After shape correction the background may appea...

Page 101: ... the front camera tap Ways to take pictures and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the white frame inside the viewfinder window The subjects should remain still while taking wide self p...

Page 102: ...de self portrait will be played 4 Tilt the device or swipe on the screen to rotate the captured wide self portrait To save the wide self portrait as a video file tap SAVE AS NEW Downloading modes Download more shooting modes from Galaxy Apps On the shooting modes list tap DOWNLOAD Some downloaded shooting modes do not have access to every feature Camera settings Quick settings On the preview scree...

Page 103: ...cord video collages featuring the slow motion effect Select a frame rate Activate or deactivate the flash Focus on a subject inside the circular frame and blur the image outside the frame Camera settings On the preview screen tap The available options may vary depending on the shooting mode and which camera is being used REAR CAMERA Picture size Select a resolution for photos Using a higher resolu...

Page 104: ...ubject is backlit or you are shooting in a dark place Colours or patterns on the subject and the background are the same The subject includes horizontal patterns such as blinds The camera shakes excessively The video resolution is high Shape correction Correct distortion in photos automatically FRONT CAMERA Picture size Select a resolution for photos Using a higher resolution will result in higher...

Page 105: ...the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Review pictures Set the device to show photos after capturing them Quick launch Set the device to launch the...

Page 106: ...es and videos by album or create stories to share with others Viewing images and videos Viewing images 1 On the Apps screen tap Gallery PICTURES 2 Select an image Access additional options Automatically adjust the image Share the image with others Delete the image Modify the image Add the image to favourites ...

Page 107: ...ery PICTURES 2 Select a video to play Video files show the icon on the preview thumbnail Lock the playback screen Switch to the pop up video player Rewind or fast forward by dragging the bar Skip to the previous video Tap and hold to rewind Skip to the next video Tap and hold to fast forward Access additional options Change screen ratio Pause and resume playback Create a GIF animation Drag your fi...

Page 108: ...ist On the Apps screen tap Gallery ALBUMS and select an album Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Creating stories Create stories with various themes 1 On the Apps screen tap Gallery STORIES 2...

Page 109: ...by your contacts To use this feature your phone number must be verified You may incur additional charges when sharing files via the mobile network If the recipients have not verified their phone numbers or if their devices do not support the feature a link to the files will be sent to them via text message Link recipients may not be able to use some features The link will expire after a certain pe...

Page 110: ... tap the Cloud sync switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen Deleting multiple images and videos 1 On the Gallery screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap ...

Page 111: ...ion NFC to allow payment through standard credit card readers You can view more information such as cards that support this feature at www samsung com samsungpay Alternatively open the Apps screen and tap Samsung Pay More Help This app s availability and supported features may vary depending on the region or service provider The procedures for the initial setup and card registration may vary depen...

Page 112: ...ons to complete the initial setup 1 On the Apps screen tap Samsung Pay 2 Sign in to your Samsung account 3 Read and agree to the terms and conditions 4 Register your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register ...

Page 113: ...screen and drag it upwards Alternatively tap Samsung Pay on the Apps screen 2 On the cards list swipe to the left or right and select a card to use 3 Place your finger on the Home key to scan your fingerprint Alternatively enter the payment PIN you set when setting up the Samsung Pay ...

Page 114: ...ns to complete payment cancellation Changing the Samsung Pay settings On the Samsung Pay screen tap More Settings Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen or when the screen is turned off Samsung Gear Samsung Gear is an app that allows you to manage your Gear wearable device When you connect your device to the Gear you can custo...

Page 115: ... and tips Samsung Members can help you solve any problems you might encounter while using your device Feedback Support Community This app s availability and supported features may vary depending on the region or service provider This app may appear in the Samsung folder depending on the region or service provider To submit your feedback or post your comments in Feedback and Community you must sign...

Page 116: ...ownloaded from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily Access additional options Add games Open games with or without sound Reduce the battery usage for playing games Turn on or off the GameTools icon ...

Page 117: ...y shown on the game launcher screen If you cannot see your games tap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove Activating game power saving mode When you activate game power saving mode the device will lower games resolution and frame rate to reduce battery consumption On the Apps screen tap Game Launcher Save power off Select one of the following options Off P...

Page 118: ...the icon on the game screen again open the notification panel and tap the Game Tools notification Capture screenshots Record your game session Dim and lock the game s screen Lock the Recents and Back keys Access the GameTools settings Mute notification sounds and display only notifications for incoming calls and emergency alerts GameTools icon Blocking notifications during games Tap to mute notifi...

Page 119: ...n 2 Tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 3 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm 4 Tap SAVE to save the event ...

Page 120: ... the Apps screen and tap Calendar Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list S Health Introduction S Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting S Health When running this app for the first time or restart it ...

Page 121: ...ing on the region View and manage trackers View health tips Compare your step count records with other S Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from S Health To add items to the S Health screen tap Manage items and then select items under each tab TRACKERS Monitor your activities fo...

Page 122: ...tion may be stored until the completion of such purposes You can delete personal data stored by S Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that you select a...

Page 123: ... the first time tap START and set your own wake up command To change the wake up command open the Apps screen and tap Samsung SVoice Then tap Voice wake up Change wake up command Custom START and then follow the on screen instructions To set the device to launch SVoice using the wake up command while the device is locked tap and tap the Wake up in secured lock switch to activate it ...

Page 124: ...nds SVoice settings 2 Say a voice command If the device recognises the command the device will perform the corresponding action To repeat a voice command or say a different command tap or say the preset wake up command Tips for better voice recognition Speak clearly Speak in quiet places Do not use offensive or slang words Avoid speaking in dialectal accents The device may not recognise your comma...

Page 125: ...ntroduction Use different recording modes for various situations such as in an interview The device can convert your voice to text and distinguish between sound sources Making voice recordings 1 On the Apps screen tap Samsung Voice Recorder 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap Bookmark to insert a bookmark Change the recording...

Page 126: ...evice records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice...

Page 127: ...muted sound source My Files Access and manage various files stored in the device or in other locations such as cloud storage services On the Apps screen tap Samsung My Files View files that are stored in each storage You can also view files in your device or a memory card by category To free up the device s storage tap Manage storage usage CLEAN NOW To search for files or folders tap ...

Page 128: ...category Tasks Add tick boxes at the beginning of each row to create a list of tasks Image Insert images Drawing Write or draw memos to insert You can select pen thickness and colour Voice Make a voice recording to insert To save the memo tap SAVE To edit a memo tap a memo and then tap the content of the memo Searching for memos Tap SEARCH on the memos list and enter a keyword to search for memos ...

Page 129: ...ch the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms...

Page 130: ...then tap DELETE STOPWATCH 1 On the Apps screen tap Clock STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET TIMER 1 On the Apps screen tap Clock TIMER 2 Set the duration and then tap START To open the keypad to enter the duration tap the duration input field 3 Tap DISMISS w...

Page 131: ... and business apps You may require a Google account to access some apps Refer to Accounts for more information To view more app information access each app s help menu Some apps may not be available or may be labelled differently depending on the region or service provider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your loca...

Page 132: ... it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Hangouts Send messages images and emoticons to your friends and have video calls with them Google Search quickly for items on the Internet or your device ...

Page 133: ...and access the Internet or other network devices Your device uses a non harmonised frequency and is intended for use in all European countries TheWLAN can be operated in the EU without restriction indoors but cannot be operated outdoors Turn offWi Fi to save the battery when not in use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate i...

Page 134: ...i Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Tap WI FI DIRECT The detected devices are listed If the device you want to connect to is not in the list request that the device turns on its Wi Fi Direct feature 3 Select a device to connect to The devices will be connected when the other device accepts theWi Fi D...

Page 135: ...nge data or media files with other Bluetooth enabled devices Samsung is not responsible for the loss interception or misuse of data sent or received via Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approv...

Page 136: ... will be connected when the other device accepts the Bluetooth connection request Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device 1 Tap Gallery on the Apps screen 2 Select an image 3 Tap Share Bluetooth and then select a...

Page 137: ...the Phone visibility switch to activate it Data usage Keep track of your data usage amount and customise the settings for the limitation On the Settings screen tap Connections Data usage Data saver Prevent apps that are running in the background from using a mobile data connection Mobile data Set the device to use data connections on any mobile network Mobile data usage Monitor your mobile data us...

Page 138: ...e Settings screen tap Connections and tap the Flight mode switch to activate it Make sure the device is turned off during takeoff and landing After takeoff you can use the device in flight mode if allowed by aircraft personnel NFC and payment Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and b...

Page 139: ...ents you must register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment ...

Page 140: ...nections NFC and payment and tap the switch to activate it 2 Tap the Android Beam switch to activate it 3 Select an item and touch the other device s NFC antenna to your device s NFC antenna 4 When Touch to beam appears on the screen tap your device s screen to send the item If both devices try to send data simultaneously the file transfer may fail ...

Page 141: ...e USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap the switch to...

Page 142: ...SIM or USIM cards dual SIM models for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM for messaging Mobile data Select a SIM or USIM card for data services Adaptive callback Set the device to display the SIM or USIM card selection pop up window when returning a call or calling from a message...

Page 143: ... scanning Set the device to scan for nearby devices to connect to Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing for more information MirrorLink Use the MirrorLink feature to control your device s MirrorLink apps on the vehicle s head unit monitor Refer to MirrorLink for more inform...

Page 144: ...onnected to the sameWi Fi network as your device 5 Select a printer to add To add printers manually tap Add printer Printing content While viewing content such as images or documents access the options list tap Print All printers and then select a printer Printing methods may vary depending on the content type MirrorLink Connect your device to a vehicle to control your device s MirrorLink apps on ...

Page 145: ...imultaneously A strongerWi Fi signal will provide a faster download speed On the Settings screen tap Connections More connection settings Download booster This feature may not be supported by some devices You may incur additional charges when downloading files via the mobile network When you download large files the device may heat up If the device exceeds a set temperature the feature will turn o...

Page 146: ...ification sounds Change the notification sound settings for each app Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Touch sounds Set the device to sound when you select an app or option on the touchscreen Screen lock sounds Set the device to sound when you lock or unlock the touchscreen Charging sound Set the device to sound when it...

Page 147: ... the Home screen settings On the Settings screen tap Display Brightness Adjust the brightness of the display Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter for more information Screen mode Change the screen mode to adjust the display s colour and contrast Screen resolution Change the screen resolution Screen zoom and font Change the scree...

Page 148: ...f Set the device to prevent the screen from turning on when it is in a dark place such as a pocket or bag Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen While you are watching HDR videos from HDR exclusive video services the blue light filter will not be applied 1 On the Settings screen tap Display Blue light filter and then tap the Enable now switch...

Page 149: ...the Home screen and tap Settings Display Easy mode Standard mode DONE Managing shortcuts To add a shortcut to an app to the Home screen swipe to the left tap and then select an app To add a shortcut to a contact on the Home screen swipe to the right and tap To delete a shortcut from the Home screen tap EDIT and select an app or contact with Wallpapers and themes Change the wallpaper settings for t...

Page 150: ...n the region or service provider One handed mode Activate one handed operation mode for your convenience when using the device with one hand This feature may not be available depending on the region or service provider Quick Dial Set the device to call a contact when you press and hold the Home key and say the contact s name Quick launch Camera Set the device to launch the camera by pressing the H...

Page 151: ...nformation Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Video enhancer Enhance the image quality of your videos to enjoy brighter and more vivid colours This feature may not be available in some apps Send SOS messages In an emergency situation quickly press the Power key three times The device sends messages to ...

Page 152: ...t information or tap Select from Contacts to add an existing contact as an emergency contact Device maintenance The device maintenance feature provides an overview of the status of your device s battery storage RAM and system security You can also automatically optimise the device with a tap of your finger Battery Performance mode Storage Device security RAM ...

Page 153: ... time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You cannot receive notifications from apps that use power saving mode Managing the battery You can save battery power by preventing apps that are running in the background from using battery power when they are not being used Tick apps from the apps list and tap SAV...

Page 154: ...use any more select a category under USER DATA Then tick items to select and tap DELETE or UNINSTALL RAM On the Settings screen tap Device maintenance RAM To speed up your device by reducing the amount of RAM you are using tick apps from the apps list and tap CLEAN NOW Device security Check the device s security status This feature scans your device for malware On the Settings screen tap Device ma...

Page 155: ...ty easily and securely via your biometric data Refer to Samsung Pass for more information Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Unknown sources Set the device to allow the installation of apps from unknown sources Private mode Activate private mode to prevent others...

Page 156: ... low However in rare cases where separate fingerprints are very similar the sensor may recognise them as identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen when turning on the device To use the device you must unlock the screen using a pattern PIN or password you set when registering the fingerprint Be careful not to forget your patte...

Page 157: ...f you bend your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire Home key with your finger To improve recognition performance register fingerprints of the hand used most often to perform tasks on the device In dry environments static electricity can build up in the device Avoid using this feature in dry environments or before using the feature ...

Page 158: ...reen and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap the Samsung account switch to activate it 4 Sign in to your Samsung account Using fingerprints to sign in to accounts When you register fingerprint to Samsung Pass you can use the fingerprint to sign in to webpages that support ID and password saving Refer to Samsung Pass for more information This feature ...

Page 159: ...metric data rather than entering your ID or password Before you start To use this feature your device must be connected to a mobile network To use this feature you must sign in to your Samsung account For more information refer to Samsung account The website sign in feature is only available for websites that you access via the Internet app Some websites may not support this feature Registering Sa...

Page 160: ...name and password and then tap the website s sign in button 3 Tick Sign in using fingerprints via Samsung Pass and tap REMEMBER You can now use the fingerprint you registered to Samsung Pass when signing in to the website Managing sign in information View the list of websites you have set to use Samsung Pass and manage your sign in information 1 On the Settings screen tap Lock screen and security ...

Page 161: ...gion or service provider Samsung is not responsible for any loss or inconvenience caused by signing in to apps via Samsung Pass Deleting your Samsung Pass data You can delete your biometric data web sign in information and app data registered to Samsung Pass with Delete data Your agreement to the terms and conditions and your Samsung account will remain active 1 On the Settings screen tap Lock scr...

Page 162: ...en private mode is activated To hide items stored in the private folder deactivate private mode Hiding content 1 On the Apps screen launch an app to hide items 2 Select an item and tap Move to Private If private mode is not activated follow the on screen instructions to enter the preset private mode access code The selected items will be moved to the private folder Viewing hidden content You can v...

Page 163: ...mode You can set the device to automatically deactivate private mode each time the screen turns off 1 On the Settings screen tap Lock screen and security Private mode and then tap the switch to activate it 2 Follow the on screen instructions to enter the preset private mode access code 3 Tap the Auto disable switch to activate it When the Auto disable option is enabled the device will fail to tran...

Page 164: ... the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data On the Settings screen tap Cloud and accounts Samsung Cloud Manage storage View the amount of storage space you are currently using in Samsung Cloud and the amount of usage by data type You can also delete backup data from old devices after resto...

Page 165: ... name select the account to remove and then tap Settings Remove account or tap Remove account Backup and restore Change the settings for managing settings and data On the Settings screen tap Cloud and accounts Backup and restore SAMSUNG ACCOUNT Back up my data Back up your personal information and app data to Samsung Cloud You can also set the device to automatically back up data Restore Restore p...

Page 166: ...On the Settings screen tap Accessibility General management Customise your device s system settings or reset the device On the Settings screen tap General management Language and input Select device languages and change settings such as keyboards and voice input types Some options may not be available depending on the selected language Date and time Access and alter the following settings to contr...

Page 167: ...e update Update your device s software or change the update settings On the Settings screen tap Software update Download updates manually Check for and install updates manually Download updates automatically Set the device to check for and download updates automatically when connected to aWi Fi network Scheduled software updates Set the device to install downloaded updates at a specified time User...

Page 168: ...w legal information related to the device such as safety information and the open source licence Device name View and edit the name that will be displayed when connecting your device with other devices via Bluetooth Wi Fi Direct and other methods Model number View the device s model number Software info View the device s software information such as its operating system version and firmware versio...

Page 169: ...sibility Using the Home key to open accessibility menus On the Apps screen tap Settings Accessibility Direct access and then tap the switch to activate it Then select an accessibility menu to open when you press the Home key three times quickly You can access the following accessibility menus Accessibility Voice Assistant Universal switch Magnifier window Negative colours Greyscale Colour adjustme...

Page 170: ... use various finger gestures to control the screen while you are usingVoice Assistant One finger gestures Tapping Read aloud the item under your finger To explore the screen place a finger on the screen and move it on the screen Tapping twice Open the selected item While selected items are read aloud when you hear the item you want release your finger from the item Then tap anywhere on the screen ...

Page 171: ...ation panel Three finger gestures Tapping Start reading items aloud from the top Tapping twice Start reading from the next item Tapping three times Read the last selected text and copy it to the clipboard Swiping to the left or right Open the contextual menu and scroll through the options Swiping upwards or downwards Change the text reading and selecting granularity Using the contextual menu While...

Page 172: ...features used whenVoice Assistant is activated such as languages speed and more Pitch changes Set the device to read aloud text with an altered pitch while using a keyboard Keyboard feedback Set the device to read aloud the item under your finger while using a keyboard Speak while screen off Set the device to read aloud notifications when the screen is turned off Use proximity sensor Set the devic...

Page 173: ...e cursor that appears when you tap items Back and Recents key feedback Set the device to provide voice feedback when you tap or once Double tap or to use the keys Quick menu Select contextual menu options to display when you swipe to the left or right with three fingers Manage customised labels Manage the labels you added Status bar information Select items to read aloud when you tap the screen th...

Page 174: ...t switch to activate it When you touch the keyboard with your finger the device reads aloud the character keys under your finger When you hear the character you want release your finger from the screen to select it The character is entered and the device reads the text aloud If Rapid key input is not activated release your finger from the character you want and then tap anywhere on the screen twic...

Page 175: ...r will launch 2 Tap to start recording Speak into the microphone 3 When you are finished recording tap DONE to stop 4 Hold the back of your device over the voice label The information in the voice recording will be written to the voice label Changing the screen zoom and font Change the screen zoom setting or font size and style On the Apps screen tap Settings Accessibility Vision Screen zoom and f...

Page 176: ... bottom of the magnifier to move the magnifier to where you want to zoom in on the screen Magnifying the screen Magnify the screen and zoom in on a specific area On the Apps screen tap Settings Accessibility Vision and then tap the Magnification gestures switch to activate it Zooming in and out Quickly tap the screen three times to zoom in on a specific area Quickly tap the screen three times agai...

Page 177: ...ch to activate it Reversing the display colours Improve screen visibility to help users recognise text on the screen more easily On the Apps screen tap Settings Accessibility Vision and then tap the Negative colours switch to activate it Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours The device changes the colours into more recogni...

Page 178: ...cessibility Hearing Sound detectors and then tap the Doorbell detector switch to activate it 2 Tap to make a recording of your doorbell The device will detect and record the doorbell 3 Tap and ring your doorbell to check if it is recorded correctly When the device detects the doorbell sound tap OK To change the doorbell sound tap Change doorbell sound The device will vibrate when it detects sound ...

Page 179: ...configuring the caption settings Adjusting the sound balance Set the device to adjust the sound balance when using a headset 1 Connect a headset to the device and wear it 2 On the Apps screen tap Settings Accessibility Hearing 3 Drag the adjustment bar under Left right sound balance to the left or right and adjust the sound balance Mono audio Mono output combines stereo sound into one signal that ...

Page 180: ... feature press the Home key three times Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps features and settings You can easily control the device by tapping the assistive menus in the icon 1 On the Apps screen tap Settings Accessibility Dexterity and interaction Assistant menu 2 Tap the switch to activate it The assistive...

Page 181: ...play enhanced assistive menus for selected apps On the Apps screen tap Settings Accessibility Dexterity and interaction Assistant menu Assistant plus tap the switch to activate it and then select apps Easy screen turn on Turn on the screen by moving your hand above the sensor at the top of the device You can turn on the screen without pressing a key When you use this feature place the device on a ...

Page 182: ...ps screen tap Settings Accessibility Dexterity and interaction Interaction control 2 Tap the switch to activate it 3 Press and hold the Home key and theVolume Down key simultaneously while using an app 4 Adjust the size of the frame or draw a line around an area that you want to restrict 5 Tap DONE The device displays the restricted area The restricted area will not react when you touch it and the...

Page 183: ...n tap the switch to activate it To set the device to vibrate when you have unchecked notifications tap the Vibrate switch to activate it To set an interval between alerts tap Reminder interval To set apps to alert you to notifications select apps under SHOW NOTIFICATIONS FROM Answering or ending calls Set to answer or end calls by pressing a button or using a voice command On the Apps screen tap S...

Page 184: ...s On the Apps screen tap Settings Accessibility Manage accessibility Import export Import from My Files Select a file to import and tap DONE The accessibility settings will be updated according to the imported file Sharing accessibility settings files Share accessibility settings files with others via email Wi Fi Direct Bluetooth and more On the Apps screen tap Settings Accessibility Manage access...

Page 185: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 186: ...zes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 seco...

Page 187: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provi...

Page 188: ...horter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the ...

Page 189: ...es may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless f...

Page 190: ...s may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the Smart manager or manually delete unused apps or files to free up storage space Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your sa...

Page 191: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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