GET TO KNOW YOUR PHONE
+
Soft Keys:
These appear as they are needed. For example, if you are in a conference call,
the soft keys display functions related to the conference function.
+
Line Keys:
Located to the left and right of the phone screen, the line keys indicate the
status of your lines and associated activity.
ABOUT THE TOUCHSCREEN
+
Tap to select and highlight screen items. To scroll, touch the screen, and swipe your
finger up, down, right or left. To go back to a previous screen, tap
Back
.
PLACING CALLS
+ Enter the phone number FIRST, then press
Dial
, pick up the handset,
or press
Polycom
®
VVX
®
500
Business Media Phone
Quick User Guide
For phones running Polycom® UC Software 4.0.1 or later
Configurations vary and the screen displays used in this
guide may not reflect those on your phone. See your
system administrator for more information. For
detailed information on how to use your phone, see
the
User Guide for the Polycom VVX 500
Business
Media
Phone
available from the
VVX 500 Support
Web page.
www.polycom.com
| 1725-44539-001 Rev. A | November 2011
© 2011, Polycom, Inc. All rights reserved. POLYCOM®, the
Polycom “Triangles” logo and the names and marks associated
with Polycom’s products are trademarks and/or service marks of
Polycom, Inc. and are registered and/or common law marks in
the United States and various other countries. All other
trademarks are property of their respective owners. No portion
hereof may be reproduced or transmitted in any form or by any
means, for any purpose other than the recipient’s personal use,
without the express written permission of Polycom.
Tap to select and highlight screen items. To scroll, touch
the screen, and swipe your finger up, down, right, or left.
To go back to a previous screen, tap
Back
.
Your phone has four main Views: Home, Calls, Active
Call, and Lines View (the default).
To change Views:
For Home View, press
.
From Home View, press
to display either Lines,
Calls, or Active Call View.
To switch between Lines View and either Calls or
Active Call View, swipe the screen.
Home View displays icons you can tap to access phone
functions.
Touch and hold to display fewer icons. Touch and
hold
or swipe the screen to display more icons.
From Home View, tap the phone Line to display your
phone Lines and Favorites
—
contacts you can dial by
tapping their name. To go back, tap
Close
.
Lines View displays phone Lines, Favorites, and soft keys.
If your phone is idle, you can:
Tap the phone Line to access the Dialer.
Swipe to switch between Lines View and the Browser
(if applicable).
Calls View displays a list of all your calls.
Call color indicates status:
Dark green
Active call.
Dark blue
Incoming and held calls.
Bright green
Active call is highlighted.
Bright blue
Incoming or held call is highlighted.
Tap a call to highlight it. The soft keys apply to the
highlighted call.
If a phone Line has only one call
—and it’s active—
you
can access Active Call View.
Use the onscreen keyboard or the dialpad keys to enter
information. To backspace, tap
.
To use the onscreen keyboard, tap
.
To type with the dialpad keys, press a key repeatedly to
view the character options and stop to select.
To type other characters, tap
Encoding
or
Mode
. When
using the dialpad keys, use the
1
,
*
,
0
, and
#
keys.
Only one call can be active at one time.
You can use the handset, speakerphone, or headset for
calls. During a call, you can change modes by picking up
the handset, or by pressing
or
.
Tip: Returning to Your Calls
If you navigate away from your call(s), tap
to see Active Call or Calls View again.
or
Polycom
®
VVX
®
500
Business Media Phone
Quick User Guide
For phones running Polycom® UC Software 4.0.1 or later
Configurations vary and the screen displays used in this
guide may not reflect those on your phone. See your
system administrator for more information. For
detailed information on how to use your phone, see
the
User Guide for the Polycom VVX 500
Business
Media
Phone
available from the
VVX 500 Support
Web page.
www.polycom.com
| 1725-44539-001 Rev. A | November 2011
© 2011, Polycom, Inc. All rights reserved. POLYCOM®, the
Polycom “Triangles” logo and the names and marks associated
with Polycom’s products are trademarks and/or service marks of
Polycom, Inc. and are registered and/or common law marks in
the United States and various other countries. All other
trademarks are property of their respective owners. No portion
hereof may be reproduced or transmitted in any form or by any
means, for any purpose other than the recipient’s personal use,
without the express written permission of Polycom.
Tap to select and highlight screen items. To scroll, touch
the screen, and swipe your finger up, down, right, or left.
To go back to a previous screen, tap
Back
.
Your phone has four main Views: Home, Calls, Active
Call, and Lines View (the default).
To change Views:
For Home View, press
.
From Home View, press
to display either Lines,
Calls, or Active Call View.
To switch between Lines View and either Calls or
Active Call View, swipe the screen.
Home View displays icons you can tap to access phone
functions.
Touch and hold to display fewer icons. Touch and
hold
or swipe the screen to display more icons.
From Home View, tap the phone Line to display your
phone Lines and Favorites
—
contacts you can dial by
tapping their name. To go back, tap
Close
.
Lines View displays phone Lines, Favorites, and soft keys.
If your phone is idle, you can:
Tap the phone Line to access the Dialer.
Swipe to switch between Lines View and the Browser
(if applicable).
Calls View displays a list of all your calls.
Call color indicates status:
Dark green
Active call.
Dark blue
Incoming and held calls.
Bright green
Active call is highlighted.
Bright blue
Incoming or held call is highlighted.
Tap a call to highlight it. The soft keys apply to the
highlighted call.
If a phone Line has only one call
—and it’s active—
you
can access Active Call View.
Use the onscreen keyboard or the dialpad keys to enter
information. To backspace, tap
.
To use the onscreen keyboard, tap
.
To type with the dialpad keys, press a key repeatedly to
view the character options and stop to select.
To type other characters, tap
Encoding
or
Mode
. When
using the dialpad keys, use the
1
,
*
,
0
, and
#
keys.
Only one call can be active at one time.
You can use the handset, speakerphone, or headset for
calls. During a call, you can change modes by picking up
the handset, or by pressing
or
.
Tip: Returning to Your Calls
If you navigate away from your call(s), tap
to see Active Call or Calls View again.
.
ANSWERING CALLS
+ To answer with the speakerphone, press
Polycom
®
VVX
®
500
Business Media Phone
Quick User Guide
For phones running Polycom® UC Software 4.0.1 or later
Configurations vary and the screen displays used in this
guide may not reflect those on your phone. See your
system administrator for more information. For
detailed information on how to use your phone, see
the
User Guide for the Polycom VVX 500
Business
Media
Phone
available from the
VVX 500 Support
Web page.
www.polycom.com
| 1725-44539-001 Rev. A | November 2011
© 2011, Polycom, Inc. All rights reserved. POLYCOM®, the
Polycom “Triangles” logo and the names and marks associated
with Polycom’s products are trademarks and/or service marks of
Polycom, Inc. and are registered and/or common law marks in
the United States and various other countries. All other
trademarks are property of their respective owners. No portion
hereof may be reproduced or transmitted in any form or by any
means, for any purpose other than the recipient’s personal use,
without the express written permission of Polycom.
Tap to select and highlight screen items. To scroll, touch
the screen, and swipe your finger up, down, right, or left.
To go back to a previous screen, tap
Back
.
Your phone has four main Views: Home, Calls, Active
Call, and Lines View (the default).
To change Views:
For Home View, press
.
From Home View, press
to display either Lines,
Calls, or Active Call View.
To switch between Lines View and either Calls or
Active Call View, swipe the screen.
Home View displays icons you can tap to access phone
functions.
Touch and hold to display fewer icons. Touch and
hold
or swipe the screen to display more icons.
From Home View, tap the phone Line to display your
phone Lines and Favorites
—
contacts you can dial by
tapping their name. To go back, tap
Close
.
Lines View displays phone Lines, Favorites, and soft keys.
If your phone is idle, you can:
Tap the phone Line to access the Dialer.
Swipe to switch between Lines View and the Browser
(if applicable).
Calls View displays a list of all your calls.
Call color indicates status:
Dark green
Active call.
Dark blue
Incoming and held calls.
Bright green
Active call is highlighted.
Bright blue
Incoming or held call is highlighted.
Tap a call to highlight it. The soft keys apply to the
highlighted call.
If a phone Line has only one call
—and it’s active—
you
can access Active Call View.
Use the onscreen keyboard or the dialpad keys to enter
information. To backspace, tap
.
To use the onscreen keyboard, tap
.
To type with the dialpad keys, press a key repeatedly to
view the character options and stop to select.
To type other characters, tap
Encoding
or
Mode
. When
using the dialpad keys, use the
1
,
*
,
0
, and
#
keys.
Only one call can be active at one time.
You can use the handset, speakerphone, or headset for
calls. During a call, you can change modes by picking up
the handset, or by pressing
or
.
Tip: Returning to Your Calls
If you navigate away from your call(s), tap
to see Active Call or Calls View again.
or tap
Answer
. To answer with the handset,
pick up the handset. To answer with a headset, press
Polycom
®
VVX
®
500
Business Media Phone
Quick User Guide
For phones running Polycom® UC Software 4.0.1 or later
Configurations vary and the screen displays used in this
guide may not reflect those on your phone. See your
system administrator for more information. For
detailed information on how to use your phone, see
the
User Guide for the Polycom VVX 500
Business
Media
Phone
available from the
VVX 500 Support
Web page.
www.polycom.com
| 1725-44539-001 Rev. A | November 2011
© 2011, Polycom, Inc. All rights reserved. POLYCOM®, the
Polycom “Triangles” logo and the names and marks associated
with Polycom’s products are trademarks and/or service marks of
Polycom, Inc. and are registered and/or common law marks in
the United States and various other countries. All other
trademarks are property of their respective owners. No portion
hereof may be reproduced or transmitted in any form or by any
means, for any purpose other than the recipient’s personal use,
without the express written permission of Polycom.
Tap to select and highlight screen items. To scroll, touch
the screen, and swipe your finger up, down, right, or left.
To go back to a previous screen, tap
Back
.
Your phone has four main Views: Home, Calls, Active
Call, and Lines View (the default).
To change Views:
For Home View, press
.
From Home View, press
to display either Lines,
Calls, or Active Call View.
To switch between Lines View and either Calls or
Active Call View, swipe the screen.
Home View displays icons you can tap to access phone
functions.
Touch and hold to display fewer icons. Touch and
hold
or swipe the screen to display more icons.
From Home View, tap the phone Line to display your
phone Lines and Favorites
—
contacts you can dial by
tapping their name. To go back, tap
Close
.
Lines View displays phone Lines, Favorites, and soft keys.
If your phone is idle, you can:
Tap the phone Line to access the Dialer.
Swipe to switch between Lines View and the Browser
(if applicable).
Calls View displays a list of all your calls.
Call color indicates status:
Dark green
Active call.
Dark blue
Incoming and held calls.
Bright green
Active call is highlighted.
Bright blue
Incoming or held call is highlighted.
Tap a call to highlight it. The soft keys apply to the
highlighted call.
If a phone Line has only one call
—and it’s active—
you
can access Active Call View.
Use the onscreen keyboard or the dialpad keys to enter
information. To backspace, tap
.
To use the onscreen keyboard, tap
.
To type with the dialpad keys, press a key repeatedly to
view the character options and stop to select.
To type other characters, tap
Encoding
or
Mode
. When
using the dialpad keys, use the
1
,
*
,
0
, and
#
keys.
Only one call can be active at one time.
You can use the handset, speakerphone, or headset for
calls. During a call, you can change modes by picking up
the handset, or by pressing
or
.
Tip: Returning to Your Calls
If you navigate away from your call(s), tap
to see Active Call or Calls View again.
. To answer a new call while on
an active call, press
Answer
. The current call will automatically be placed on hold
VOICEMAIL
+ An envelope,
, adjacent to a Line key, indicates that you have voicemail. You will also
see the voicemail indicator light blinking in the upper right hand corner.
+ Tap the designated VM button
and follow the prompts.
POLYCOM
®
VVX
®
500 & 501
QUICK USER GUIDE
