Samsung FTQ387 Series User Manual Download

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_ Maintaining your appliance

CHANGING THE OVEN LIGHT

The oven light is a standard 40-watt appliance bulb. It will come on when the oven door is open.
When the oven door is closed, press the

OVEN LIGHT

pad to turn it on or off. It will not work

during a self-cleaning cycle.

1. Make sure the oven and the bulb are cool.

2. Unplug the range or disconnect power.

3. Turn the glass bulb cover in the back of the oven counterclockwise to remove.

4. Turn the bulb counterclockwise to remove it from its socket.

Remove

Glass bulb cover

Bulb

Replace

5. Replace the light bulb and glass bulb cover by turning them clockwise.

6. Plug in the range or reconnect power.

CAUTION

Before changing your oven light bulb, disconnect the electrical power to the range at the
main fuse or circuit breaker panel. Make sure the oven and the bulb are cool.

Summary of Contents for FTQ387 Series

Page 1: ...agine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com global register Electric Range user manual FTQ387LWGX ...

Page 2: ...all directions You get more efficient energy consumption and more even cooking Steam Quick cleaning Thanks to Steam Quick Samsung s unique technology for light duty cleaning jobs keeping your oven spick and span is a snap no hassle no odor no chemicals Steam Quick cleans the inside of your range with high temperature steam in just 20 minutes Bigger is better With a capacity of 5 9 cubic feet your ...

Page 3: ... service center for help Note ANTI TIP DEVICE WARNING To reduce the risk of tipping the range the range must be secured by a properly installed Anti Tip device Refer to the installation manual for instructions WARNING ALL RANGES CAN TIP AND CAUSE INJURIES TO PERSONS INSTALL THE ANTI TIP DEVICE PACKED WITH RANGE FOLLOW ALL INSTALLATION INSTRUCTIONS Do not step lean or sit on the doors of the range ...

Page 4: ... range to reach items could be seriously injured Do not leave children alone Children should not be left alone or unattended in an area where appliance is in use They should never be allowed to sit or stand on any part of the appliance Never use your appliance for warming or heating the room Do not use water on grease fires Turn off the oven to avoid spreading the flame Smother the fire or flame b...

Page 5: ... The use of undersized utensils will expose a portion of the heating element to direct contact and may result in ignition of clothing Proper relationship of utensil to burner will also improve efficiency Glazed cooking utensils Only certain types of glass glass ceramic ceramic earthenware or other glazed utensils are suitable for range top service without breaking due to the sudden change in tempe...

Page 6: ...ecome hot during oven use Never block this vent or place plastic or heat sensitive items on it Placement of oven racks Always place oven racks in the desired location while the oven is cool If the rack must be moved while the oven is hot do not let the potholder come in contact with the hot heating element in the oven Do not allow aluminum foil or a meat probe to contact heating elements WARMING D...

Page 7: ...requently Grease should not be allowed to accumulate on the hood or filter When flaming foods under the hood turn the fan on GLASS CERAMIC COOKING SURFACES DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS Surface units may be hot even though they are dark in color Areas near surface units may become hot enough to cause burns During and after use do not touch or let clothing or other flammable materi...

Page 8: ...ng the clock 21 Minimum and maximum settings 21 Setting the kitchen timer 22 Using the oven racks 23 Baking 24 Convection baking 26 Convection roasting 28 Timed cooking 29 Delay timed cooking 30 Broiling 32 Using the custom cook feature 33 Proofing 34 Using the keep warm function 35 Extra features 37 Turning the oven light on and off maintaining your appliance 39 39 Self cleaning 41 Steam cleaning...

Page 9: ...ion Glass surface Automatic oven light switch Oven light Self steam clean latch Gasket Oven control panel See page 19 for more information Surface control knobs See page 11 for more information What s included with your range Wire racks Broil pan Broil pan insert Cleaner cleaning pad DG75 01001A DG63 00067A DG63 00068A DG97 00085A ...

Page 10: ...move CAUTION AFTER COOKING Do not touch the surface units until they have cooled down The surface may be still be hot and burns may occur if the glass surface is touched before it has cooled down sufficiently Immediately clean spills on the cooking area to prevent a tough cleaning chore later If cabinet storage is provided directly above the cooking surface make sure that the items are infrequentl...

Page 11: ... touch Stays on even after the unit is turned off Glows until the unit is cooled to approximately 150 F Cooking areas The cooking areas on your range are identified by permanent circles on the glass cooking surface For the most efficient cooking fit the pan size to the element size Pans should not extend more than to 1 beyond the cooking area When a control is turned on a glow can be seen through ...

Page 12: ...t rear 1 Push the knob in 2 Turn in either direction to the setting you want At both the off and high settings the knob clicks into position Dual surface unit control knob left front The dual surface unit has 2 cooking sizes to select from so you can match the size of the unit to the size of the cookware you are using 1 Push the knob in 2 Turn in either direction to the setting you want To use the...

Page 13: ... middle burner B settings To use the large surface unit turn the control knob to the large burner C settings CAUTION The area between the high and off settings is not appropriate for cooking When changing from a high heat setting to a lower heat setting the surface unit may stop glowing This is normal Recommended settings SETTING TYPE OF COOKING HIGH Starting most foods bringing water to a boil pa...

Page 14: ... and covered with a lid or aluminum foil to maintain food quality Always start with hot food Eating uncooked or cold food placed on the warming center could result in illness 1 Turn the warming center on Press the WARMING CENTER ON OFF pad 2 Select the power setting you want Pressing the WARMING CENTER LEVEL pad once will set it to the level 1 setting Press the pad twice for the level 2 setting 3 ...

Page 15: ...e of determines how evenly and quickly heat is transferred from the surface element to the pan bottom ALUMINUM Excellent heat conductor Some types of food will cause the aluminum to darken Anodized aluminum cookware resists staining pitting If aluminum pans are slid across the ceramic cooktop they may leave metal marks that resemble scratches Remove these marks as soon as the cooktop cools down CO...

Page 16: ...ceramic surface Preventing marks and scratches Do not use glass cookware It may scratch the cooktop Do not place a trivet or wok ring between the cooktop and the pan These items can mark or scratch the cooktop Make sure the cooktop and the pan bottom are clean Do not slide metal pans across the cooktop Preventing stains Do not use a soiled dish cloth or sponge to clean the cooktop surface A film w...

Page 17: ...s will upset the performance of the drawer and could damage the interior finish Do not put liquid or water in the warming drawer All foods placed in the warming drawer should be covered with a lid or aluminum foil When warming pastries or breads the cover should be vented to allow moisture to escape Remove serving spoons etc before placing containers in the warming drawer Food should be kept hot i...

Page 18: ... turn the warming drawer off The warming drawer cannot be used during a self cleaning cycle Recommended settings LEVELS TYPE OF FOOD Low Rolls soft empty dinner plates Medium Gravies eggs biscuits pastries casseroles vegetables rolls hard roasts beef pork lamb High Bacon poultry pizza hamburger patties pork chops fried foods Different types of food may be placed in the warming drawer at the same t...

Page 19: ...the clock and timer warming center and warming drawer 5 KITCHEN TIMER ON OFF Press to select the timer feature 6 DELAY START Use along with Bake Conv Bake Conv Roast Cooking Time and Self Clean pads to set the oven to start and stop automatically at a time you set 7 COOKING TIME Press and then use the number pads to set the amount of time you want your food to cook The oven will shut off when the ...

Page 20: ...to select AM or twice to select PM This step is skipped in the 24 hour display mode 3 Enter the present time Enter the current time in hours and minutes on the number pad eg 1 3 0 for 1 30 4 Exit the set up Press the SET START or CLOCK AM PM pad How to change between a 12 hour and 24 hour display 1 Start the setup Press CLOCK AM PM and 0 on the number pad at the same time for 3 seconds The display...

Page 21: ...beep when the set time has elapsed It does not start or stop cooking functions The feature can be used during any of the other oven functions How to set the timer 1 Turn the timer on Press the KITCHEN TIMER ON OFF pad 2 Select the unit of time you want Press the KITCHEN TIMER ON OFF pad once to select hours minutes twice to select seconds or three times to turn the kitchen timer off 3 Enter the am...

Page 22: ...ltiple racks place the oven racks in positions 2 and 5 Place the cookware as shown in the figures below Fig 1 Fig 2 Before using the racks The oven has three racks Each rack has stops that need to be placed correctly on the supports These stops will keep the rack from coming completely out REMOVING THE RACKS REPLACING THE RACKS 1 Pull the rack straight out until it stops 2 Lift up the front of the...

Page 23: ...emperature reaches 150 F 4 If you want to cancel baking or if you have finished press the CLEAR OFF pad Place food in the oven after preheating if the recipe calls for it Preheating is very important for good results when baking cakes cookies pastry and breads After the oven has reached the desired temperature a long beep will sound 6 times How to adjust the thermostat while cooking 1 Start the se...

Page 24: ...th a single rack place the oven rack in position 4 If cooking on multiple racks place the oven racks in positions 2 and 5 or positions 2 4 and 6 When baking a cake using the bake mode will produce better results How to set the oven for convection baking 1 Start the convection baking mode Press the CONV BAKE pad The default temperature is 350 F 2 Enter the temperature you want eg 400 F by using the...

Page 25: ...0 12 17 Chocolate Chip 4 325 350 14 18 Brownies 4 325 29 36 Breads Yeast bread loaf 9x5 3 350 18 22 Yeast rolls 4 350 375 13 18 Quick Bread loaf 8x4 3 325 350 45 55 Biscuits 4 350 375 9 14 Muffins 4 400 15 19 Pizza Frozen 4 375 425 23 26 Fresh 4 400 425 12 15 The convection bake temperature is 25 F less than recommended on packages or recipes The temperature in this chart has been reduced 25 F Act...

Page 26: ... the adjusted oven temperature eg 375 F will appear in the display for 2 seconds The temperature display will start to change once the oven temperature reaches 150 F A beep will sound 6 times when the adjusted oven temperature eg 375 F is reached and the display will show the auto converted oven temperature 4 Turn off or cancel convection roasting by pressing the CLEAR OFF pad In the convection ro...

Page 27: ...0 20 30 160 Poultry Chicken whole 3 4 375 17 23 180 Turkey unstuffed 12 15 325 12 16 180 Turkey unstuffed 16 20 325 11 15 180 Turkey unstuffed 21 25 325 8 12 180 Turkey Breast 3 8 325 20 25 170 Cornish Hen 1 1 350 45 75 total time 180 Lamb Half Leg 3 4 325 25 30 30 35 160 medium 170 well Whole Leg 6 8 325 25 30 30 35 160 medium 170 well Roasting times are approximate and may vary depending on the ...

Page 28: ...n The temperature display will start to change once the oven temperature reaches 150 F The oven will continue to cook until the set amount of time has elapsed then turn off automatically unless the keep warm feature was set Refer to the section on the keep warm feature on page 34 6 You can cancel a timed cooking at any time by pressing the CLEAR OFF pad Place food in the oven after preheating if t...

Page 29: ... 375 F 4 Press the COOKING TIME pad 5 Enter the cooking time you want eg 45 min by using the number pad You can set the cooking time for any amount of time from 1 minute to 9 hours and 99 minutes 6 Press the DELAY START pad AM PM is not displayed in 24 hour mode 7 Select AM or PM Press the CLOCK AM PM pad once to select AM or twice to select PM This step is skipped in the 24 hour display mode 8 En...

Page 30: ...en door and turn the oven off If the fire continues throw baking soda on the fire or use a foam type fire extinguisher Do not put water or flour on the fire Flour may be explosive and water can cause a grease fire to spread and cause personal injury How to set the oven for broiling 1 Select the broil setting you want Press the BROIL pad once for HI or twice for LO Use LO to cook foods such as poul...

Page 31: ... Well Done 6 19 11 13 Chicken 1 whole cut up 2 to 2 lbs split lengthwise 4 23 28 13 18 Broil skin side down first 2 Breasts 5 13 18 5 10 Lobster Tails 2 4 10 to 12 oz each 4 14 18 Do not turn over Cut through back of shell Spread open Brush with melted butter before broiling and halfway through broiling time Fish Fillets to thick 6 5 9 3 4 Handle and turn very carefully Brush with lemon butter bef...

Page 32: ...ore eg BAKE The default temperature is 350 F 2 Use the number pad to enter the temperature you want eg 375 F 3 Press the CUSTOM COOK pad the number of times corresponding to where you want to store the setting eg for recipe setting 2 press the CUSTOM COOK pad twice Recipe settings can be stored at 1 2 or 3 4 Press the SET START pad How to recall a setting 1 Press the CUSTOM COOK pad the number of ...

Page 33: ...ture is above 100 F Hot will appear in the display Because these functions produce the best results when started while the oven is cool we recommend that you wait until the oven has cooled down and Hot disappears from the display To avoid lowering the oven temperature and lengthening proofing time do not open the oven door unnecessarily Check bread products early to avoid over proofing Do not use ...

Page 34: ...thout any other cooking operations or may be set to activate after a timed or delay timed cooking operation How to use the keep warm feature 1 Press the KEEP WARM pad 2 Press the SET START pad 3 Press the CLEAR OFF pad at any time to turn the feature off How to set the oven to activate the keep warm mode after a timed cooking 1 Press the KEEP WARM pad during a cooking operation eg baking The oven ...

Page 35: ...2 Press the 0 number pad to select OFF or ON Pressing the 0 number pad changes the mode between 12 Hr and Hr 3 Press the SET START pad Fahrenheit or Celsius temperature selection The oven control can be programmed to display temperatures in Fahrenheit or Centigrade The oven has been preset at the factory to display in Fahrenheit How to change the display from Fahrenheit to Centigrade or from Centi...

Page 36: ... On and Con OFF 3 Press the SET START pad Thermostat adjustment The temperature in the oven has been preset at the factory When first using the oven be sure to follow recipe times and temperatures If you think the oven is too hot or too cool the temperature in the oven can be adjusted Before adjusting test a recipe by using a temperature setting that is higher or lower than the recommended tempera...

Page 37: ...lock the buttons on the touch pad so they cannot be activated accidentally How to activate the control lockout feature 1 Press the CLEAR OFF pad for 3 seconds The display will show Loc and a Lock icon continuously as well as the current time All functions must be cancelled before the control lockout is activated This function is available under 400 F How to unlock the controls 1 Press the CLEAR OF...

Page 38: ... pad The default temperature is 350 F 2 Enter the temperature you want eg 375 F by using the number pad 3 Press the SET START pad The temperature display will start to change once the oven temperature reaches 150 F 4 Press the CLOCK AM PM and the KITCHEN TIMER ON OFF pads at the same time for 3 seconds The display will show SAb Once SAb appears in the display the oven control will no longer beep o...

Page 39: ... care when opening the oven door after the self cleaning cycle is complete Stand to the side of the oven when opening the door to allow hot air or steam to escape The oven may still be VERY HOT Before a self cleaning cycle Fig 1 We recommend venting your kitchen with an open window or using a ventilation fan or hood during the self cleaning cycle Remove the wire rack broil pan broil pan insert all...

Page 40: ...ean time by pressing the SELF CLEAN pad 2 Press the DELAY START pad 3 Using the CLOCK AM PM and number pads enter the time you want the clean cycle to start 4 Press the SET START pad The display will show Delay Self clean and Lock icon The motor driven door lock will engage automatically 5 Self Cleaning cycle will turn on automatically at the set time How to turn off the self cleaning feature You ...

Page 41: ... is above 100 F Hot will appear in the display Because these functions produce the best results when started while the oven is cool we recommend that you wait until the oven has cooled down and Hot disappears from the display After a steam cleaning cycle Take care when opening the door before a steam cleaning procedure has ended the water on the bottom is hot Open the oven door and remove the rema...

Page 42: ...loth with hot and soapy water For more difficult residue and built up grease apply a liquid detergent directly onto the area and leave for 30 to 60 minutes Wipe with a damp cloth and dry Do not use abrasive cleaners on any of these surfaces they can scratch Cleaning stainless steel surfaces 1 Shake the bottle of Stainless Steel Appliance Cleaner or polish well 2 Place a small amount of stainless s...

Page 43: ...e their color will turn slightly blue and the finish will be dull After the self cleaning cycle is complete and the oven has cooled rub the sides of the racks with wax paper or a cloth containing a small amount of oil This will help the racks glide more easily into their tracks Oven door Don t hand clean the oven door gasket You may hand clean the oven door Use soap water to thoroughly clean the t...

Page 44: ... occur if you use scrub pads other than those recommended Removing burned on residue 1 Allow the cooktop to cool 2 Spread a few drops of ceramic cooktop cleaner on the entire burned residue area 3 Using the included cleaning pad for ceramic cooktops rub the residue area applying pressure as needed 4 If any residue remains repeat the steps listed above as needed 5 For additional protection after al...

Page 45: ...for permanent damage to the glass surface Sugary spillovers such as jellies fudge candy syrups or melted plastics can cause pitting of the surface of your cooktop This is not covered under the warranty You should clean the spill while it is still hot Take special care when removing hot substances Refer to the following section When using a scraper be sure it is new and the razor blade is still sha...

Page 46: ...ocked position 3 Firmly grasp both sides of the door at the top 4 Close the door to the door removal position which is approximately 5 degrees from vertical Fig 1 5 Lift door up and out until the hinge arm is clear of the slot Fig 2 about 5 Fig 1 Fig 2 How to replace the door 1 Firmly grasp both sides of the door at the top 2 With the door at the same angle as the removal position slide the indent...

Page 47: ...er on each side of the drawer push down on the left glide lever and pull up on the right glide lever Lever Push down on the left guide Lever Pull up on the right guide 3 Pull the warming drawer away from the range How to replace the warming drawer 1 Replace the shield on the right glide of the drawer body 2 Pull the bearing glides to the front of the chassis glide 3 Align the glide on each side of...

Page 48: ...re cool 2 Unplug the range or disconnect power 3 Turn the glass bulb cover in the back of the oven counterclockwise to remove 4 Turn the bulb counterclockwise to remove it from its socket Remove Glass bulb cover Bulb Replace 5 Replace the light bulb and glass bulb cover by turning them clockwise 6 Plug in the range or reconnect power CAUTION Before changing your oven light bulb disconnect the elec...

Page 49: ...ce Contact a builder or installer to make the appliance accessible The carpet is interfering with movement of the range Provide sufficient space so the range can be lifted over the carpet The oven control beeps and displays an F error code You have a function error code CODE CAUSE SE Shorted key E 27 Oven sensor opened E 28 Oven sensor shorted E 08 Oven heating error E 0A Oven heating over E 0E Do...

Page 50: ... Check to see if the house lights will turn on If required call your local electric company for service The oven light will not turn on The light bulb is loose or defective Tighten or replace the bulb The switch operating light is broken Call for service Oven smokes excessively during broiling The control has not been set properly Refer to the section on setting oven controls Make sure the oven do...

Page 51: ...re use and use cookware with smooth bottoms Cookware has been slid across the cooktop surface Brown streaks or specks Boilovers have been cooked onto the surface Use the blade scraper to remove soil See the section on care and cleaning of the glass cooktop on page 44 Areas of discoloration with metallic sheen Mineral deposits from water and food have been left on the surface of the cooktop Remove ...

Page 52: ...ult to slide The shiny silver colored racks were cleaned in a self cleaning cycle Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel Display goes blank A fuse in your home may be blown or the circuit breaker tripped Replace the fuse or reset the circuit breaker Display flashes There was a power failure Reset the clock Drawer does not sl...

Page 53: ...orized by SAMSUNG which damage this product or result in service problems incorrect electrical line voltage fluctuations and surges customer adjustments and failure to follow operating instructions maintenance and environmental instructions that are covered and prescribed in the instruction book product removal and reinstallation problems caused by pest infestations and overheating or overcooking ...

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Page 56: ...QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT IN THE US 1 800 SAMSUNG 726 7864 www samsung com us IN CANADA 1 800 SAMSUNG 726 7864 www samsung com ca DG68 00196A ...

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