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Samsung Flip WM55H, User Manual, Page: 2 / 53

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2

Table of contents

Before Using the Product

Safety Precautions 

4

Storage 4
Electricity and safety 

4

Installation 5
Operation 6

Precautions for Use 

8

Preparations

Checking the Components 

9

Parts 10

Ports 12

Before Installing the Product (Installation 

Guide) 13

Rotation 13
Ventilation 13

Installing the Wall Mount 

14

Installing the Wall Mount 

14

Wall Mount Kit Specifications (VESA) 

14

Connecting to a network 

15

Network Settings (Wired) 

15

Network Settings (Wireless) 

17

Use WPS 19

Writing

What's a 'Roll'? 

20

Screen Elements 

21

Drawing / Erasing 

22

Changing pen thickness 

22

Changing the pen color 

22

Erasing 22

Managing Rolls 

23

Opening rolls 

24

Deleting / Exporting rolls 

24

Page Viewer 

25

IMPORT

Connecting to a Mobile Device 

27

Connecting using Smart View or Screen 

Mirroring 27
Connecting using NFC tagging 

27

Connecting to a Laptop 

28

Connecting using a cable 

28

Connecting via the WiFi Display function 

28

Importing from a USB Device 

29

Importing from a Network Drive 

29

Source Window 

30

EXPORT

Sending Email 

32

Printing 33

Installing Flip Printing Software 

33

Setting up the printer 

33

Exporting to a USB Device 

35

Exporting from a Network Drive 

35

Menu

Pen 36

Connect 37

System 39

Picture 41

Support 42

Troubleshooting Guide

Problems and Solutions 

43

Summary of Contents for Flip WM55H

Page 1: ... read this user manual b you bring the unit to a repair center and there is no defect in the product i e where you have failed to read this user manual The amount of such administration charge will be advised to you before any work or home visit is carried out Samsung Electronics Samsung Electronics owns the copyright forthis manual Use orreproduction of this manual in parts orentiretywithout the ...

Page 2: ...wing Erasing 22 Changing pen thickness 22 Changing the pen color 22 Erasing 22 Managing Rolls 23 Opening rolls 24 Deleting Exporting rolls 24 Page Viewer 25 IMPORT Connecting to a Mobile Device 27 Connecting using Smart View or Screen Mirroring 27 Connecting using NFC tagging 27 Connecting to a Laptop 28 Connecting using a cable 28 Connecting via the WiFi Display function 28 Importing from a USB D...

Page 3: ...des 50 Appendix Responsibility forthe Pay Service Cost to Customers 52 Not a product defect 52 A Product damage caused by customer s fault 52 Others 52 Prevention of Afterimage Burn in 53 What is afterimage burn in 53 Recommended prevention practices 53 License 53 ...

Page 4: ...duct Contact Customer Service Center if the inside of the product needs cleaning service fee will be charged Electricity and safety Warning Do not use a damaged powercord orplug ora loose powersocket An electric shock or fire may result Do not use multiple productswith a single powersocket Overheated power sockets may cause a fire Do not touch the powerplugwithwet hands Otherwise an electric shock...

Page 5: ...INSTALLTHE PRODUCTNEAR HEATSOURCES A fire may result Do not install the product in poorlyventilated spaces such as a bookcase orcloset An increased internal temperature may cause a fire Do not install the product on an unstable orvibrating surface insecure shelf sloped surface etc The product may fall and become damaged and or cause an injury Using the product in an area with excess vibration may ...

Page 6: ...om the product orclimb on top of it Children may become injured or seriously harmed If the product is dropped orthe outercase is damaged turn off the powerswitch and disconnect the powercord Then contact Samsung CustomerService Center Continued use can result in a fire or electric shock Do not leave heavyobjects oritems that children like toys sweets etc on top of the product The product or heavy ...

Page 7: ...ion or fire Do not use orkeep combustible sprayoran inflammable substance nearthe product An explosion or fire may result Caution Do not use humidifiers orstoves around the product A fire or electric shock may result Do not touch the screenwhen the product has been turned on foran extended period of time as itwill become hot Do not place heavyobjects on the product Product failure or personal inju...

Page 8: ... be careful that the screen maybe stained with ink ordamaged We recommend that you use the supplied pen Do not use sharp pointed objects other than the pen If dust or dirt from the supplied pen remains on the protective glass clean it referring to the instructions below Cleaning the exteriorand display Wipe the surface with a slightly wet soft cloth and then wipe with a dry cloth 1 3 2 ...

Page 9: ...ponents are missing The appearance of the components may differfrom the images shown Checking the Components Quick Setup Guide Warranty card Not available in some locations Regulatory guide Power cord Touch Pen X 2 USB cable Cover Terminal Preparations Chapter 02 ...

Page 10: ... pad for connection In writing mode an NFC tagging can automatically perform Smart View or Screen Mirroring on your mobile device This function is supported only on Android 8 0 Oreo version or later of Samsung mobile devices Tag an NFC card to the NFC pad to enter an email address automatically While creating an email an email address is automatically entered if it is read from the encoded NFC tag...

Page 11: ...System Advanced Settings Motion Sensor is set to Off the product automatically turns off at the time set at Auto Power Off When the screen of a mobile device and laptop is displayed on the product in the full screen mode the product does not switch to the screen saver mode When the screen is turned off it may turn on in the screen saver mode due to the surrounding environment and illumination To t...

Page 12: ...um value is exceeded USB ports may not work LAN Connects to a network using a LAN cable 10 100 Mbps Use Cat7 STP Type cable for the connection Shielded Twist Pair RS232C IN Dedicated to service technicians HDMI IN Connects to a source device using a HDMI cable TOUCH OUT Connects to a PC using a USB cable You can operate the PC screen by touching the product screen USB 5V0 5A Connect to a USB memor...

Page 13: ...further details Installation on a PerpendicularWall A Minimum 15 mm B Ambient temperature 35 or less When installing the product on a perpendicularwall allow at least 15 mm of space between the product and wall surface forventilation and ensure that the ambient temperature is kept below 35 C A B Installation on an Indented Wall A Minimum 15 mm B Minimum 25 mm C Ambient temperature 35 or less When ...

Page 14: ...injury Samsung is not liable for these kinds of accidents Samsung is not liable for product damage or personal injury when a non VESA or non specified wall mount is used or the consumer fails to follow the product installation instructions Always have at least two people mount the product on a wall Standard dimensions forwall mount kits are shown in the table below VESA screwhole specs A B in mill...

Page 15: ...sing a LAN cable See the diagram below Note that the wall outlet is attached to a modem or router elsewhere in your house LAN Cable The Modem Port on the Wall LAN RJ45 If you have a Dynamic Network you should use an ADSL modem or router that supports the Dynamic Host Configuration Protocol DHCP Modems and routers that support DHCP automatically provide the IP address subnet mask gateway and DNS va...

Page 16: ... Network Connection Values To view the Network connection values on most Windows computers follow these steps 1 Right click the Network icon on the bottom right of the screen 2 In the pop up menu that appears click Status 3 On the dialog that appears click the Support tab 4 On the Support Tab click the Details button The Network connection values are displayed How to set up manually 1 Set Network ...

Page 17: ...de called an Access or Security key The Security key is based on a Pass Phrase typically a word or a series of letters and numbers of a specified length you were asked to enterwhen you set up security foryourwireless network If you use this method of setting up the network connection and have a Security key foryourwireless network you will have to enter the Pass Phrase during the the automatic or ...

Page 18: ... found after retrying select the Stop button The Add Network button appears 4 If the Enterthe password for AP name screen appears go to step 5 If you select a wireless router that does not have security go to step 7 5 If the router has security enter the Enterthe password for AP name Security key or PIN 6 When done use the right arrow button to move the cursor to Done and then press E The network ...

Page 19: ... the Open Network Settings page 2 Select Use WPS press E and then press E again 3 Press the WPS or PBC button on yourwireless routerwithine the next two minutes Your product automatically acquires all the network setting values it needs and connects to your network 4 The network connection screen appears and network setup is done ...

Page 20: ...linked together A roll can have up to 20 pages linked together Pages are linked vertically in portrait orientation and horizontally in landscape orientation You can open only one roll on one screen For more information refer to Managing Rolls Page 1 Page 2 Portrait orientation Landscape orientation Page 1 Page 2 ...

Page 21: ...hare your creations in various ways Manage and change the rolls and settings Move or edit the created rolls for each page Undo or redo the last action If any page editing actions such as page adding deleting and moving are found is reset can be performed up to 20 times for each individual Page breaking line Scroll the page breaking line to move the roll Bezel Scroll Scroll the black area to move t...

Page 22: ... pen thickness You can change the pen thickness Change the pen thickness at Pen Pen Highlighter Thickness Changing the pen color You can change the pen color by touching and holding the screen with the pen To change the pen color type select Pen Pen Color or Highlighter Color Erasing You can use your finger or palm to erase yourwriting ...

Page 23: ...ess a four digit password to lock the current roll When locked the current roll is automatically saved and a new roll is opened Once unlocked the current roll remains unlocked until it is locked again DELETE Delete the current roll BLACKBOARD WHITEBOARD Change the writing mode The roll you are editing is automatically saved and a new roll is opened Adjust the volume You can view How To Use You can...

Page 24: ...sword The rolls are sorted by recent date Deleting Exporting rolls OPEN Select Select Cancel Export Delete Today Today The displayed image may differ depending on the model You can select multiple rolls to export or delete Parts Description Export Share the selected rolls any way you like Email USB NETWORK DRIVE Delete Delete the selected rolls Cancel Deselect the roll ...

Page 25: ...tion Close the page viewer Page number Displays the page number Focus Displays the page you are currently viewing When you select a page the focus is moved to it Drag on the Page viewer area to move to other page Touch and hold a page to open the page editing screen On the page editing screen press and drag the desired page to change its page order Add a new page to the focused position You can cr...

Page 26: ...may differ depending on the model Icons Description Displays the screen from a mobile device by using Smart View or Screen Mirroring function Displays your laptop screen imported using HDMI connection or WiFi display Displays images and dedicated files iwb imported from a connected USB device Displays images and dedicated files iwb imported from a connected network drive Dedicated files extension ...

Page 27: ... can control the mobile device from the product screen HDCP encrypted content may not be visible when connected Connecting using NFC tagging This function is supported only on Android 8 0 Oreo version or later of Samsung mobile devices In writing mode an NFC tagging can automatically perform Smart View or Screen Mirroring on your mobile device 1 Turn on the NFC feature on a supported mobile device...

Page 28: ...ct This function is supported only when the laptop screen is in both landscape orientation and the full screen mode TOUCH OUT Connecting via the WiFi Display function This function is only available for the laptops that support the WiFi Display function STEP 02 STEP 01 1 Select Action Center or Devices in the taskbar notification area of the laptop 2 Click Connect or Project and select a Flip Sams...

Page 29: ...BILE LAPTOP NETWORK DRIVE USB NETWORK DRIVE IMPORT The displayed image may differ depending on the model Connect the network drive to bring files You can register a network drive while the network is connected For information about how to connect to a network see Connecting to a network You can register a network drive account at Connect Network Drive Add Account To register a network drive accoun...

Page 30: ...ure the source window Rotate the source window This function is supported only on Android 8 0 Oreo version or later of Samsung mobile devices Switch to the full screen mode When the power button is pressed on the full screen mode the screen returns to the original mode When the product is in portrait orientation the full screen mode is supported only on the Android 8 0 Oreo version or later of Sam...

Page 31: ...ORT IMPORT EXPORT The displayed image may differ depending on the model Icons Description Send your created rolls via email Print your created rolls Export your created rolls to a connected USB device Export your created rolls to a registered and connected network drive Chapter 05 EXPORT ...

Page 32: ... with the Account and Password registered in the product For the SMTP information required to register a mail server contact your mail server administrator Files saved as dedicated files are converted to tiff files and sent Parts Description To Enter the recipient s email address Press and type text by using the virtual keyboard Press on the virtual keyboard to enter text by handwriting To enter a...

Page 33: ... A4 is supported Installing Flip Printing Software Follow the onscreen instructions to install Flip Printing Software The installation takes about 10 minutes and the time taken may vary depending on your PC environment PC installation requirements Supported operating systems Windows 7 32 64 bit Windows 10 32 64 bit When installing the software make sure that critical Windows updates are already in...

Page 34: ...Description ACCESSIBLE PRINTER Displays a list of connected printers Select a printer to print the roll with COPIES Set the number of prints Print previewarea Preview the roll to print Send Start the printing COLOR MODE Select the color to print the roll with Change the page view mode of the roll to print Select the pages to print ...

Page 35: ...IL PRINT NETWORK DRIVE USB NETWORK DRIVE EXPORT SAVE The displayed image may differ depending on the model Connect the network drive to save files You can register a network drive while the network is connected For information about how to connect to a network see Connecting to a network You can register a network drive account at Connect Network Drive Add Account To register a network drive accou...

Page 36: ...n and the highlighter The highlighter is available by using the end of a supported pen Pen Color Select the color palette for the normal pen Highlighter Color Select the color palette for the highlighter The highlighter is available by using the end of a supported pen Menu Chapter 06 ...

Page 37: ...n and related functions Email Set up an email account for sending emails For more information refer to Sending Email Print Server Set up the Print Server to use the printing function For more information refer to Printing Connect to Server Auto View and select one from a list of server IP addresses of the PCs where Flip Printing Software is installed available on the network Manual Enter the Serve...

Page 38: ...789 enter 12 34 56 789 sharedfolder as the address Username A Windows account with permissions to the shared folder When entering a domain be sure to use or For example DomainName WindowsAccount Password The password you set foryourWindows account Add Account Address 12 34 56 789 sharedfolder Username DomainName WindowsAccount Password Save Cancel Edit Account Edit network drive accounts Device Co...

Page 39: ...ided to protect your display device and connected storage devices against viruses includes Scan Inspect your display device and connected storage devices to check forviruses Isolated List Check the list of items that have been isolated they contain viruses Change PIN Change the 4 digit password required to use the Advanced Settings functions and the Reset All function The default PIN number is 000...

Page 40: ... setting up the device will be restarted to apply the settings Auto Save Auto Power Off Auto Save Automatically save all data To use Auto Power Off Auto Save must be enabled first Auto Power Off Choose how the display will stay on before turning off after no user interaction is detected Motion Sensor Set up a motion sensor to automatically shut down your product when no motion is detected over a c...

Page 41: ...ge 2800K 16000K White Balance R Offset G Offset B Offset R Gain G Gain B Gain Reset Adjust the color temperature of the picture so that white objects appear brighter HDMI Black Level Adjust the black level to optimize the HDMI picture brightness and contrast This function is available only when the product is connected to a laptop using an HDMI cable and the Source window is turned on Reset Pictur...

Page 42: ...oading update files Current version This is the software version already installed in the product Contact Samsung You can find information regarding our call centers and how to download products and software Contact Samsung and find the product Model Code and Software Version Reset All It initializes all items in the total menu ...

Page 43: ...t the screen settings The images on the screen look distorted Check the cable connection to the product The screen is not clear The screen is blurry Set the resolution and frequency to the recommended level The screen appears unstable and shaky Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product Then change the screen settings if r...

Page 44: ...roduct is defective A cell phone within a distance of one meter radius may cause static on analog and digital products The brightness and colordo not look normal From the menu select Support Reset All to try resetting the screen The displaylooks unstable and then freezes The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable To resolve ...

Page 45: ...ed Check the audio output settings for the source device For example if your monitor is connected to HDMI you may need to change the audio option of yourvideo output device to HDMI Reconnect the power cable to the device and then reboot the device There is static coming from the speakers Low signal level can cause corrupted sound There is audible soundwhen thevolume is muted Audio settings for mai...

Page 46: ...orkwhen HDMI connection is used When the product is connected to a PC make sure that the PC screen is in the full screen mode landscape Check whether the TOUCH OUT port on the product is connected to a USB port on the PC using a USB cable I use two pens but theydo notworkwell Make sure that there is enough space between the two pens at multi touching Touches break reaction speed gets slow and so o...

Page 47: ... the product To resolve the issue change the PC resolution to a resolution supported on the product There is no sound from the speakers in HDMI modewhen a DVI HDMI cable is connected DVI cables do not transmit sound data HDMI Black Level is not functioning properlyon an HDMI devicewith YCbCroutput This function is available only when a source device such as a DVD player and STB is connected to the...

Page 48: ... 0 C 40 C For installing the housing keep the internal temperature at 40 C or below Humidity 10 80 non condensing Storage Temperature 4 F 113 F 20 C 45 C Humidity 5 95 non condensing Applicable before the product package is unpacked Chapter 08 Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle The reciprocal numbe...

Page 49: ...is product approximately1 pixel per million 1ppm may appear brighter or darker on the panel This does not affect product performance This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures For detailed device specifications visit the Samsung Electronics website USA only Dispose unwanted electroni...

Page 50: ...gnals transmitted from the PC differ from the standard mode the screen may not be displayed In such a case change the settings as shown in the following table by referring to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 640 x 480 31 469 59 940 25 175 IBM 720 x 400 31 469 70 087 28 322 MAC 640 x 480 35 000 66 667 30 24...

Page 51: ...5 029 78 750 VESA 1152 x 864 67 500 75 000 108 000 VESA 1280 x 720 45 000 60 000 74 250 VESA 1280 x 800 49 702 59 810 83 500 VESA 1280 x 1024 63 981 60 020 108 000 VESA 1280 x 1024 79 976 75 025 135 000 VESA 1366 x 768 47 712 59 790 85 500 VESA 1440 x 900 55 935 59 887 106 500 VESA 1600 x 900 60 000 60 000 108 000 VESA 1680 x 1050 65 290 59 954 146 250 VESA 1920 x 1080 67 500 60 000 148 500 CEA 38...

Page 52: ...stomer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling orwrong repair If a product damage is caused by...

Page 53: ...en for an extended period of time may cause afterimage burn in This problem is not included in warranty Recommended prevention practices Viewing a fixed screen for an extended period of time may cause afterimage burn ins or smudges Turn off the product when it is not used for a long time activate the Power Saving mode or run a moving screen saver License The terms HDMI and HDMI High Definition Mul...

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