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Samsung FlexWash WV60A9900A Series, User Manual

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Samsung FlexWash WV60A9900A Series User Manual Download Page 40

Engl

ish

Before you start

English

40

3. 

Add a recommended amount of fabric softener to the 
softener compartment. Do not exceed the max line.

4. 

If you want to add bleach, add a recommended 
amount of chlorine bleach to the bleach 
compartment. Do not exceed the max line.

5. 

Close the top-front cover.

NOTE

•  If you use a high efficiency (HE) detergent, apply 2/3 of the recommended amount to the main wash 

compartment.

•  Oxygen boosters can increase washing performance. Make sure to add the oxygen booster after putting 

the laundry into the drum.

•  To use both powdered detergent and powdered oxygen booster, it is more effective to put them 

together into the drum before loading the laundry.

Untitled-5   40

2021-06-07     11:22:10

Summary of Contents for FlexWash WV60A9900A Series

Page 1: ...FlexWash Usermanual WV60A9900A Untitled 5 1 2021 06 07 11 22 02 ...

Page 2: ...9 Critical cleaning warnings 12 Regulatory notice 13 FCC Notice 13 IC Notice 14 Open Source Announcement 15 Installation 16 Unpacking yourwasher 16 What s included 17 Installation requirements 19 Step by step installation 23 Before you start 32 Initial setup 32 Laundry guidelines 33 Guide to cleaning agents 36 Operations 41 Control panel 41 Operating a cycle 43 Cycle overview 45 Cycle chart 48 Opt...

Page 3: ...rations 59 Upperwasher 62 Lowerwasher 65 Troubleshooting 71 Checkpoints 71 Information codes 75 Specifications 78 Fabric care chart 78 Protecting the environment 79 Declaration of conformity 79 Specification sheet 80 Untitled 5 3 2021 06 07 11 22 02 ...

Page 4: ...g yourwasher Because the following operating instructions covervarious models the characteristics of yourwashermay differslightly from those described in this manual and not all warning signs may be applicable If you have any questions orconcerns contact yournearest service centerorfind help and information online at www samsung com Important safetysymbols What the icons and signs in this usermanu...

Page 5: ...t will be exposed to the weather 7 Do not tamperwith controls 8 Do not repairorreplace any part of the appliance orattempt any servicing unless specifically recommended in the user maintenance instructions orin published userrepairinstructions that you understand and have the skills to carry out 9 Do not add gasoline dry cleaning solvents orotherflammable orexplosive substances to the wash water T...

Page 6: ...k orfire Plug the powerplug into the wall socket so that the cord is running towards the floor If you plug the powerplug into the socket in the opposite direction the electric wires within the cable may be damaged and this may result in electric shock orfire Keep all packaging materials out of the reach of children as these may be dangerous If a child places a plastic bag overhis orherhead he orsh...

Page 7: ...ld be positioned so that the powerplug the watersupply taps and the drain pipes are accessible Installation cautions CAUTION This appliance should be positioned in such a way that the powerplug is easily accessible Failure to do so may result in electric shock orfire due to electric leakage Install yourappliance on a solid level floorthat can support its weight Failure to do so may result in abnor...

Page 8: ...hand underthe washerwhile an operation is in progress This may result in injury Do not touch the powerplug with wet hands This may result in electric shock Do not turn the appliance off by unplugging the powerplug while an operation is in progress Plugging the powerplug into the wall socket again may cause a spark and result in electric shock orfire Do not let children climb in oronto the applianc...

Page 9: ...ass is broken it may result in injury Aftera watersupply failure orwhen reconnecting the watersupply hose open the faucet slowly Open the faucet slowly aftera long period of non use The airpressure in the watersupply hose orthe waterpipe may damage a product part orresult in a waterleak If a draining erroroccurs during an operation check if there is a draining problem If the washeris used when it ...

Page 10: ...t in injury due to a malfunction Waterdrained during a high temperature wash ordrying cycle is hot Do not touch the water This may result in burns orinjury Do not wash spin ordrywater proof seats mats orclothing unless yourappliance has a special cycle forwashing these items Woolen bedding rain covers fishing vests ski pants sleeping bags diapercovers sweat suits and bicycle motorcycle and carcove...

Page 11: ...tly and do not wash rinse orspin laundry contaminated by dry cleaning detergent This may result in spontaneous combustion orignition due to the heat from the oxidation of the oil Do not use waterfrom watercooling heating devices This may result in problems with the washer Do not use natural hand washing soap forthe washer If it hardens and accumulates inside the washer it may result in problems wi...

Page 12: ...ING Do not clean the appliance by spraying waterdirectly onto it Do not use a strong acidic cleaning agent Do not use benzene thinner oralcohol to clean the appliance This may result in discoloration deformation damage electric shock orfire Before cleaning orperforming maintenance unplug the appliance from the wall socket Failure to do so may result in electric shock orfire Untitled 5 12 2021 06 0...

Page 13: ...cy energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occurin a particularinstallation If this equipment does cause harmful interference to radio ortelevision reception which can be determined by turning the equipment off and on the useris encouraged to try to corre...

Page 14: ...ice must accept any interference including interference that may cause undesired operation of the device This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme á la norme NMB 003 du Canada Forproducts sold in the US and Canadian markets only channels1 11 are available You cannot select any otherchannels IC RADIATION EXPOSURE STATEMENT This...

Page 15: ...to this product NOTE Hereby Samsung Electronics declares that the radio equipment type appliance is in compliance with Directive 2014 53 EU The full text of the EU declaration of conformity is available at the following internet address The official Declaration of conformity may be found at http www samsung com go to Support Search Product Support and enterthe model name Wi Fi max transmitterpower...

Page 16: ...ed during shipping oryou do not have all of the items call 1 800 SAMSUNG 1 800 726 7864 To prevent personal injury orstrain wearprotective gloves whenever lifting orcarrying the unit WARNING Packing materials can be dangerous to children Keep all packing material plastic bags polystyrene etc well out of children s reach CAUTION You must have at least 2 people unpack the washer To remove the cushio...

Page 17: ...ourretailer 12 10 08 09 11 13 14 15 01 03 04 02 05 06 07 01 Lower detergent compartment 02 Tub 03 Front door 04 Drum 05 Filter cover 06 Pump filter 07 Emergency drain tube 08 Top door 09 Protective cover inner 10 Lint filter 11 Upper detergent compartment 12 Control panel 13 Power plug 14 Pipe connector Upper drain hose lower drain hose 15 Leveling legs Untitled 5 17 2021 06 07 11 22 03 ...

Page 18: ...E The number 7 to 9 of bolt caps provided depends on the model The appearance of the washerand provided accessories may differby model To purchase an accessory orlost part contact a local Samsung service centeroryourretailer CAUTION Make sure to use the dedicated pedestal to the flex system WE272N Not using the dedicated pedestal may cause safety concerns Do not reuse old waterhoses which may leak...

Page 19: ...with a powercord featuring a three prong grounding plug foruse in a properly installed and grounded outlet Check with a qualified electrician orservice person if you are not sure about the grounding Do not modify the provided plug If it does not fit the outlet call a qualified electrician to install a properoutlet To prevent unnecessary risk of fire electrical shock orpersonal injury all wiring an...

Page 20: ...amsung recommends a standpipe18 inches 46 cm high The drain hose must be connected through the clamp ring to the standpipe and the standpipe must fully coverthe drain hose Flooring Forbest performance the washermust be installed on a solid floor Wood floors may need to be reinforced to minimize vibration and orunbalanced loads Carpeting and soft tile surfaces do not provide good resistance to vibr...

Page 21: ...erare installed in the same location the front of the alcove orcloset must have two unobstructed airopenings fora combined minimum total area of 72 in 465 cm Yourwasheralone does not require a specific airopening Installation on a pedestal A B D E F C A 54 6 in 1386 mm D 27 in 686 mm B 34 in 864 mm E 46 9 in 1192 mm C 6 in 152 mm F 52 2 in 1326 mm Untitled 5 21 2021 06 07 11 22 05 ...

Page 22: ...Side byside installation A E A A C B B F D A 1 in 25 mm D 34 in 864 mm B 27 in 686 mm E 2 in 51 mm C 21 in 533 mm F 6 in 152 mm This clearance is not applicable to standalone washers A A 61 in 1550 mm Untitled 5 22 2021 06 07 11 22 05 ...

Page 23: ...on damage Remove the shipping bolts before using the product and only reinsert them if you need to move the product Packaging materials can be dangerous to children Dispose all packaging material plastic bags polystyrene etc out of children s reach To ensure properinstallation all 7 shipping bolts must be removed Unpack the product package and remove all shipping bolts x7 1 Loosen all shipping bol...

Page 24: ... loosen ortighten the leveling legs STEP 4 Put the rubbercups on the legs Onlyforsoft floororsurface To protect a soft floororsurface use the provided rubber cups You don t need to use the rubbercups on a hard floororon a pedestal 1 Let two ormore persons hold both sides of the washer 2 While slanting the washerto one side put the rubber cups undereach leg of the washerone by one CAUTION Make sure...

Page 25: ...se by force If the hose is too short replace the hose with a longer high pressure hose To prevent leaks make sure both waterhoses are not bent orkinked Awaterleak may cause electric shock To connect thewaterhoses to the taps 1 Connect one end of each waterhose to the hot or cold tap 2 Turn the fittings by hand until they are tight and then tighten them an additional two thirds of a turn with a pli...

Page 26: ...nect the otherends of the waterhoses to the corresponding inlets on the rearof the washeras specified Make sure the hot waterhose is connected to the hot inlet and the cold waterhose to the cold inlet 6 Repeat step 2 on the otherfittings Make sure both waterhoses are connected properly See the 4C information code fortroubleshooting Untitled 5 26 2021 06 07 11 22 06 ...

Page 27: ...with the inlet cap you must select Cold forthe watertemperature STEP 6 Position the drain system A B C The pipe connectoris attached on the product NOTE A Upperdrain hose B Lowerdrain hose C Pipe Connector In awall standpipe drain system The drain hose must be placed into a wall standpipe drain system Afterinserting 2 drain hoses into the pipe connector use the cable tie to bind the drain hoses an...

Page 28: ...pplied plastic hose guide A Secure the guide to the wall using a hook to ensure stable drainage A F D G E B C ln a standpipe orlaundrytub The laundrytub B orstandpipe C must be no shorter than18 inches 46 cm and no higherorlongerthan 96 inches 245 cm Make sure the pipe connectorand the standpipe are not airtight The height of the standpipe E must be 43 inches 1100 mm orhigherfrom the floor NOTE A ...

Page 29: ... 60 cm and 35 inches 90 cm from the floor To keep the spout of the drain hose bent use the supplied plastic hose guide A Secure the guide to the wall using a hook to ensure stable drainage A D B C E ln a standpipe orlaundrytub The laundrytub B orstandpipe C must be no shorter than18 inches 46 cm and no higherorlongerthan 96 inches 245 cm Make sure the drain hose and the standpipe are not airtight ...

Page 30: ...rocess due to a siphon phenomenon If this happens a 4C information code appears on the display To position using the pipe connector You washercomes with a pipe connectorthat is designed to join the upperdrain hose and the lowerdrain hose You can choose to use the connectorto combine two drain hoses into a single outlet 1 Insert the clamp ring on the end of the drain hose one foreach drain hose A 2...

Page 31: ...ica gel The protective covermay form moisture on its surface afterthe washerhas checked fora leak to ensure normal operation This is normal and does not indicate a defective part Open the coverfora moment to remove the moisture Plug the powercord into an AC120 V 60 Hz 15 AMP approved electrical outlet protected by a fuse or circuit breaker Then tap to turn on the washer Untitled 5 31 2021 06 07 11...

Page 32: ...selection screen will not reappear However you must complete a wash cycle once to stop the tutorial screen from reappearing The initial setup includes language selection and a brief tutorial Tap OK to skip to the next screen 01 Language selection 02 Welcome screen Turn dial Tap OK Español English Welcome 03 Tutorial Let s explore your new washer Tap OK to skip AllDone A washer that knows you Untit...

Page 33: ...clothing may damage otherlaundry items as well as the drum Turn clothingwith buttons and embroideries inside out If pants orjacket zippers are open while washing the drum may be damaged Zippers should be closed and fixed with a string Clothing with long strings may become entangled with otherclothes Make sure to tie the strings before starting the wash STEP 3 Use delicates bag Brassieres waterwash...

Page 34: ...ry is unbalanced and the Ub information code is displayed redistribute the load Unbalanced laundry may reduce the spinning performance Upperwasher Laundry guidelines Use the upperwasherforsmall loads under3 3 lb 1 5 kg Load Shorts Blue Jeans Cotton pants Shirts Short sleeved T shirts 3 3 lb 1 5 kg 4 1 3 4 9 Load T shirts Sportswear upper Sportswear pants Showertowel Towel small 3 3 lb 1 5 kg 4 3 3...

Page 35: ...in afterthe rinse cycle blocking the drain outlet CAUTION When washing wool using the Wool cycle use only a neutral liquid detergent Powdered detergent used with the WOOL cycle can remain on the laundry and discolorit Use HE detergent only Forthe best cleaning results use a high efficiency detergent such as Tide HE Wisk HE CheerHE orGain HE High efficiency detergents contain suds suppressors that ...

Page 36: ...etergent manually into the tub using the provided Aqua Pebble Bleach compartment A Add non chlorine bleach as instructed by the manufacturer Softenercompartment B Add a recommended amount of fabric softeneras instructed by the manufacturer To applycleaning agents to the upperwasher 1 Open the top door and then the protective cover Remove the Aqua Pebble from the fabric softener container Untitled ...

Page 37: ... one cup of detergent Excessive amounts of detergent may cause detergent residue Make sure the powdered detergent you add is a finely ground variety Do not use the Aqua Pebble forbleach and orfabric softener 3 Insert the Aqua Pebble around the centerof the tub and then put the laundry overthe Aqua Pebble CAUTION Make sure the Aqua Pebble is input first so it is placed underthe laundry Otherwise de...

Page 38: ...residue to remain on the laundry at the end of the wash causing discoloration of the laundry and orreduced washing performance Before each wash make sure to clean the Aqua Pebble before adding fresh detergent Do not insert the Aqua Pebble into a folded item orbetween different laundry items Do not use liquid orpowdered chlorine bleach Do not put orstore cleaning agents such as detergent bleach and...

Page 39: ...e softener compartment CAUTION Do not put tablet orcapsule types of detergent in the detergent compartment Tablet orcapsule types of detergent must be put directly in the drum Do not use a ball type detergent To prevent the compartment from clogging concentrated orhighly enriched agents fabric softeneror detergent must be diluted with waterbefore being added To applycleaning agents to the lowerwas...

Page 40: ...he max line 5 Close the top front cover NOTE If you use a high efficiency HE detergent apply 2 3 of the recommended amount to the main wash compartment Oxygen boosters can increase washing performance Make sure to add the oxygen boosterafterputting the laundry into the drum To use both powdered detergent and powdered oxygen booster it is more effective to put them togetherinto the drum before load...

Page 41: ... not tap to turn off the powerwhile the cycle is in progress Tap to pause the cycle first and then tap to turn off the power 02 UPPER LOWER Tap UPPER to select the upperwasherand use its features You can tap and hold UPPER for3 seconds to cancel the upperwasher operation Tap LOWER to select the lowerwasherand use its features You can tap and hold LOWER for3 seconds to cancel the lowerwasher operat...

Page 42: ...tions Tap to enterthe Options menu Tap and hold for3 seconds to enterthe System Functions menu 09 Smart Control Tap to activate ordeactivate the Smart Control function Tap and hold to enterpairing mode to connect to the SmartThings app When the Smart Control function is activated you can control yourwasher remotely using the SmartThings app on yoursmartphone ortablet Android oriOS When you tap the...

Page 43: ...ns Tap Temp Spin orSoil to change the default cycle settings 5 Tap Options and then turn the Navigation dial to select the desired additional function Formore information on Options see page 51 6 Tap OK to change the settings forselected additional function Not all cycles have additional functions available 7 Tap and hold to start operation Once you set the cycle you want the screen displays a bri...

Page 44: ...ing the protective covermay have wet steam due to the temperature difference between the upperand lowerparts of the washer CAUTION When using the upperwasher you may not see all the remaining clothes aftera cycle is finished especially those in the front area of the tub When the cycle is complete turn the tub manually to check if there are any clothes remaining in the tub CAUTION When using the up...

Page 45: ...cates Forsheerfabrics bras lingerie silks and otherhandwash only fabrics Forbest results use liquid detergent Activewear Forexercise wearsuch as training pants shirts tops and other performance clothing This cycle provides effective soil removal with controlled tub rotation forspecial fabric care Self Clean Cleans the tub by removing dirt Perform once every 20 washes Make sure the tub is empty Rin...

Page 46: ...ked foryoursafety Steam Normal Forwashing everyday garments with steam Towels Forbath towels washcloths and mats Bedding Forbulky items such as comforters blankets and sheets Forbest results wash only1 type of bedding Forbulky items use liquid detergent and do not roll the items in the drum because they might get stuck in the drum Outdoor Foroutdoorclothes skiwear and sportswearthat are made of fu...

Page 47: ...eam Bulky Bedding cycle with the steam function Steam Allergen To remove dust pollen and othernon living allergen substances from fabric PowerSteam Heavy Duty cycle with the steam function PowerRinse To wash with powerful rinsing performance Spin Only To perform the spin process only Rinse Spin Features an additional rinse process afterfabric softeneris applied to the laundry Self Clean Cleans the...

Page 48: ...Soil Level factory setting 3 Warm can be selected 2 Cold 2 Low 2 Light 1 Tap Cold 1 Extra Low 1 Extra Light Cycle Functions Temp Spin Soil Level 3 2 1 2 1 2 1 Normal Delicates Activewear Rinse Spin Spin Only Self Clean Cycle Options Extra Rinse Normal Delicates Activewear Rinse Spin Spin only Self Clean Untitled 5 48 2021 06 07 11 22 12 ...

Page 49: ...w 2 Light 1 Tap Cold 1 Extra Low 1 Extra Light Cycle Functions Temp Spin Soil Level 5 4 3 2 1 5 4 3 2 1 5 4 3 2 1 Normal Steam Normal Colors PowerRinse SuperSpeed HeavyDuty PowerSteam Bedding Steam Bulky SteamWhites Steam Sanitize Steam Allergen Perm Press Small Load Towels Eco Cold Activewear Delicates Wool Outdoor Denim Rinse Spin Spin Only Self Clean Untitled 5 49 2021 06 07 11 22 12 ...

Page 50: ... Normal Steam Normal Colors PowerRinse SuperSpeed HeavyDuty PowerSteam Bedding Steam Bulky SteamWhites Steam Sanitize Steam Allergen Perm Press Small Load Towels Eco Cold Activewear Delicates Wool Outdoor Denim Rinse Spin Spin Only Self Clean Untitled 5 50 2021 06 07 11 22 12 ...

Page 51: ... Use this function if you need to shorten the washing time 1 Tap Options 2 Turn the Navigation dial to select SuperSpeed and then tap OK 3 Tap OK to select On orOff Only available with Superspeed HeavyDuty PowerSteam Bedding Steam Bulky and Steam Whites cycles The shortened time may differdepending on the load options Extra Rinse Adds an additional rinse at the end of the cycle to remove laundry a...

Page 52: ... Drum Light You can turn the drum light on oroff 1 Tap Options 2 Turn the Navigation dial to select Drum Light and then tap OK 3 Tap OK to select On orOff DelayEnd You can set the washerto finish yourwash automatically at a latertime choosing a delay of between1 to 24 hours in1 hourincrements The hourdisplayed indicates the time the wash will finish 1 Select a cycle and change the cycle settings a...

Page 53: ...3 Tap OK to select On orOff NOTE Child Lock applies to both the upperand lowerwashers When Child Lock is on all buttons are disabled except for and Options The washerdooralso locks Tapping a button while Child Lock is on triggers an alarm with the Child Lock On message You cannot open the dooraftera wash cycle when the Child Lock is on Turn the function off before opening the doorto take out the l...

Page 54: ...in and displays them in frequency order 1 Tap and hold Options for3 seconds 2 Turn the Navigation dial to select AI Pattern and then tap OK 3 Tap OK to select On orOff The default setting is On Set it to Off if you do not want to use this function When you turn off the function all the saved data resets Alarm You can turn the sound on oroff from the washer When this function is set to Off the melo...

Page 55: ...ins regardless of the washerpowerstatus Once you turn on the washer s Wi Fi and connect to a network the washerremains connected to the network even when you turn off the power The Wi Fi indicates that the washeris connected to the routerthrough the Wi Fi connection Language You can change the system language 1 Tap and hold Options for3 seconds 2 Turn the Navigation dial to select Language and the...

Page 56: ...ourrouterif you experience any Internet connection problem afterconnecting yourwasherwith the SmartThings app If the Wi Fi is off tap and hold Options for3 seconds to enterthe System functions menu and select Wi Fi to turn it on Turning the washer s Wi Fi on allows you connect to the washervia SmartThings app on your smartphone ortablet regardless of the powerstatus of the washer However the washe...

Page 57: ... aftercompleting a cycle The Stay Connect function will remain active forup to 24 hours if the doorremains closed 2 When the Stay Connect function is active the Smart Control DoorLock and Wi Fi icons are illuminated on yourwasherdisplay 3 You can conveniently control yourwasher adding rinse spin cycles using the SmartThings app NOTE The washerswitches to standby powersaving mode when operation is ...

Page 58: ...select an AP Access Point 2 Open SmartThings on yoursmartphone ortablet 3 If you see the message A newdevice is found select Add 4 If no message appears select and select yourappliance in a list of devices available If yourappliance is not listed select Device Type Specific Device Model and then add yourappliance manually 5 Registeryourappliance to the SmartThings app as follows a Add yourapplianc...

Page 59: ...rand prevent the unlikely possibility of damage from escaping water Leave the dooropen to allow the inside of yourwasherto dry out 2 Use a soft cloth to wipe up all detergent bleach orotherspills as they occur Clean the following as recommended below Control panels Clean with a soft damp cloth Do not use abrasive powders orcleaning pads Do not spray cleaners directly on the panels Cabinet Clean wi...

Page 60: ...cloth to prevent waterfrom gushing out 4 Use pliers to pull out the mesh filterfrom the inlet valve 5 Submerge the mesh filterdeeply in waterso that the threaded connectoris also submerged 6 Dry the mesh filtercompletely in a shaded area 7 Reinsert the mesh filterinto the inlet valve and reconnect the waterhose to the inlet valve 8 Open the tap NOTE If the mesh filteris clogged the 4C information ...

Page 61: ... operate normally repeat the steps above until it operates normally If thewasherwill not be used foran extended period of time Avoid leaving the washerunused foran extended time If you intend to leave the washerunused fora long period of time follow the directions below 1 Press Power and then select Rinse Spin 2 Empty both the drum and the tub close the door and then press Start Pause 3 When the c...

Page 62: ... in the washertub add1 3 cup 2 7 fl oz 80 ml of liquid chlorine bleach directly to the empty tub before you start the Self Clean cycle Do not use ormix any other detergent orchemicals during the Self Clean cycle If necessary run a Rinse Spin Cycle afterthe Self Clean cycle has completed to help remove any remaining residue CAUTION Check the washertub before using the Self Clean cycle Remove any re...

Page 63: ...compartment follow these instructions Cleaning the bleach compartment is basically the same 1 Open the top door and then remove the softenercap 2 Use a soft brush forexample a toothbrush to clean inside the compartment and remove impurities 3 Run the Rinse Spin cycle to rinse the compartment Aftersupplying waterand draining 5 times the 18 minute cycle completes with the final spin process Untitled...

Page 64: ... lint filterfrom the filtercase on the tub of the upperwasher 2 Open the filter and clean it with running waterand a brush 3 When cleaning is complete close the filterand reinsert it in its original position You will heara clicking sound when the filteris inserted correctly Untitled 5 64 2021 06 07 11 22 14 ...

Page 65: ... present in the washerdrum add liquid chlorine bleach to the MAX level line in the main wash compartment before starting the Self Clean cycle Do not add the liquid chlorine bleach to the bleach compartment This is only the case forSelf Clean cycle Do not exceed the max line Do not use ormix any otherdetergent orchemicals during the Self Clean cycle If necessary run a Rinse Spin Cycle afterthe Self...

Page 66: ...front cover Grasp the main wash compartment and then pull up to remove 2 Remove all residue and traces of accumulated laundry agents from the compartment Rinse it with warm water 3 To clean the recess of the compartment use a small non metal brush Remove all residue from all sides of the recess 4 Reinsert the compartment into place Untitled 5 66 2021 06 07 11 22 14 ...

Page 67: ...artment follow these instructions Cleaning the bleach compartment is basically the same 1 Open the top front cover and then remove the softenercap 2 Use a soft brush forexample a toothbrush to clean inside the compartment and remove impurities 3 Run the Rinse Spin cycle to rinse the compartment Aftersupplying waterand draining 5 times the 19 minute cycle completes with the final spin process Untit...

Page 68: ...gm 5 Let stand for5 minutes and then wipe up and dry well CAUTION Use bleach carefully and be sure to follow the bleach manufacturer s use and care instructions NOTE Dust may accumulate on the doordiaphragm during washing and drying especially fordrying Therefore clean the diaphragm aftereach washing and drying cycles Emergencydrain In case of a powerfailure drain the waterinside the drum before t...

Page 69: ...E Use a spacious containerbecause the waterin the drum may be more than expected Pump filter It is advisable to clean the pump filter5 or6 times a yearto prevent it from clogging A clogged pump filter may reduce the bubble effect A 1 Turn off the washer and then unplug the powercord 2 Drain the remaining waterinside the drum See the Emergencydrain section on page 68 3 Gently press the top area of ...

Page 70: ... of the pump filter push in and turn it counterclockwise The spring mechanism of the safety knob helps open the filter To close the safety knob of the pump filter turn it clockwise The spring makes a rattling sound which is normal NOTE If the pump filteris clogged the 5C information code appears on the washer s display screen CAUTION Make sure the filterknob is closed properly aftercleaning the fi...

Page 71: ... the watersupply hose is not frozen Make sure the watersupply hose is not kinked orclogged Make sure there is sufficient waterpressure Aftera cycle detergent remains in the detergent drawer Make sure the washeris running with sufficient waterpressure If you are using powdered detergent do not use more than recommended If you are using liquid detergent do not overfill the liquid detergent compartme...

Page 72: ...nded period of time the washermay make deflating noises while draining This is not a system failure The doordoes not open Tap to stop the washer It may take a few moments forthe doorlock mechanism to disengage The doorwill not open until 3 minutes afterthe washerhas stopped orthe powerhas been turned off Make sure all the waterin the drum ortub is drained The doormay not open if waterremains in th...

Page 73: ...selection is correct Make sure the hoses are connected to the correct taps Flush the waterlines Make sure yourwaterheateris set to supply hot waterwith a minimum temperature of120 F 49 C at the tap Also check the waterheatercapacity and recovery rate Disconnect the hoses and clean the mesh filters The mesh filters may be clogged While the washerfills the watertemperature may change as the automati...

Page 74: ...hen wait for about10 minutes Forthe hose connector put a hot towel on the drain hose connector Afterthawing the hoses reconnect them Waterdrains out immediately Make sure the drain hose is not clogged and is hung overthe drain hose hook Fill the tub halfwaywith water and try spinning again Lift the end of the drain hose to prevent waterfrom draining Fill the tub halfwaywith water and then run the ...

Page 75: ... cold watersupply hose is firmly connected to the cold water tap If it is connected to the hot watertap the laundry may be deformed with some cycles Redistribute unbalanced load and restart Check the spinning process The load may not be balanced inside the drum ortub Load is too small or heavy items are mixed with light items Check the drum ortub and make sure the load is balanced Avoid washing si...

Page 76: ...e caution not to overfill any of the compartments main wash fabric softener bleach Do not spray oruse waterwhen cleaning the top doorof the upperwasher Use a cloth to wipe up 1 HC HC Check thewashing heater Poweroff the washer and then contact a Samsung customerservice center 1 8C 1 8C1 1 8C2 8C 8C1 8C2 Check the MEMS sensor Poweroff and then powerthe washeron after2 3 minutes and then try again 1...

Page 77: ...t a Samsung service center 1 AC AC Check communications between main and sub PBAs Try powering off and restarting the cycle If the information code remains contact a customerservice center If any information code keeps appearing on the screen contact a local Samsung service center Untitled 5 77 2021 06 07 11 22 16 ...

Page 78: ...istant Wrinkle control Gentle Delicates Hand wash Watertemperature Hot Warm Cold NOTE The temperature range forHot is135 F 57 C or below 95 F 35 C orbelow forWarm and 68 F 20 C orbelow forCold Wash watertemperature must be a minimum of 60 F 16 C fordetergent activation and effective cleaning Bleach Any bleach when needed Only non chlorine color safe bleach when needed Tumble dry Normal Permanent p...

Page 79: ...isposal regulations Cut off the powercord so that the appliance cannot be connected to a powersource Remove the lid so that animals and small children cannot get trapped inside the appliance Do not exceed the detergent quantities recommended in the detergent manufacturers instructions Use stain removal products and bleaches before the wash cycle onlywhen necessary Save waterand electricity by only...

Page 80: ... mm D Depth with dooropen 54 6 in 1386 mm E Depth 34 in 864 mm Waterpressure psi kPa 20 116 137 800 NETweight lb kg 304 138 Spin revolution Upperwasher 800 rpm Lowerwasher 1300 rpm Heaterrating Washing and heating 120 V 900 W Annual energyconsumption Upperwasher 60 kWh year Lowerwasher 110 kWh year Annualwaterconsumption Upperwasher 3540 gal year Lowerwasher 4278 gal year Untitled 5 80 2021 06 07 ...

Page 81: ...se to SAMSUNG orSAMSUNG s authorized service centerto receive warranty service SAMSUNG will provide in home service within the contiguous United States during the warranty period at no charge subject to availability of SAMSUNG authorized servicers within the customer s geographic area If in home service is not available SAMSUNG may elect at its option to provide transportation of the product to an...

Page 82: ...ical line current voltage fluctuations and surges damage caused by failure to operate and maintain the product according to instructions in home instruction on how to use yourproduct and service to correct installation not in accordance with electrical orplumbing codes orcorrection of household electrical or plumbing i e house wiring fuses orwaterinlet hoses The cost of repairorreplacement underth...

Page 83: ...S BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some states do not allow exclusion orlimitation of incidental or consequential damages so the above limitations orexclusions may not apply to you This warranty gives you specific rights and you may also have otherrights which vary from state to state SAMSUNG does not warrant uninterrupted orerror free operation of the product No warranty or guarant...

Page 84: ...products become the property of SAMSUNG and must be returned to SAMSUNG Replacement parts and products assume the remaining original warranty or ninety 90 days whicheveris longer This limited warranty covers manufacturing defects in materials and workmanship encountered in normal noncommercial use of this product and shall not apply to the following damage that occurs in shipment delivery and inst...

Page 85: ...PERTY ARISING OUTOF THE USE MISUSE OR INABILITY TO USE THIS PRODUCT THIS LIMITED WARRANTY SHALL NOTEXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY Some provinces do not allow limitations on how long an implied warranty lasts orthe exclusion or limitation of incidental orconsequential damages so the above limitations orexclusion...

Page 86: ...Memo Untitled 5 86 2021 06 07 11 22 19 ...

Page 87: ...Memo Untitled 5 87 2021 06 07 11 22 19 ...

Page 88: ...OMMENTS COUNTRY CALL ORVISITUS ONLINE AT U S A 1 800 SAMSUNG 726 7864 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 www samsung com ca support English www samsung com ca_fr support French DC68 04316A 01 Untitled 5 88 2021 06 07 11 22 19 ...

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