English - 34
PROBLEM
POSSIBLE CAUSE
SOLUTION
Does not dry
dishes well.
There is no rinse aid in the
dispenser.
Check the dispenser and add rinse aid.
Use a liquid type rinse aid.
The temperature of the water
is low when the dishwasher is
running.
Connect the water supply line to a hot water
supply.
Use rinse aid with the Sanitize option.
Too many dishes have been
loaded.
Proper loading of items can aff ect drying.
Load your dishes as recommended.
(See page
21
.)
Glasses and cups with
concave bottoms hold water.
This water may spill onto other
items when unloading.
After fi nishing the cycle, empty the lower rack
fi rst and then the upper rack. This will prevent
water dripping from the upper rack onto the
dishes in the lower rack.
Auto Release™ is turned off .
Turn Auto Release™ Dry on. Press the
Lower
+
Hi-Temp Wash
button for 3 seconds to access
the Auto Release™ menu. Select "A1" to activate
Auto Release™ Dry.
Has a bad odor.
Water was left over from an
incomplete cycle.
Insert detergent without loading dishes, and run
the
Normal
cycle to clean the dishwasher.
The Drain Hose is obstructed.
Contact a qualifi ed service technician to remove
any obstruction from the drain hose.
The dishwasher is not used
daily or soiled dishes are left in
unit too long.
With the dishwasher empty and no detergent,
place a glass with 8 ounces of vinegar upright
into the lower rack, and then run a
Normal
cycle.
Is too noisy.
Sound is generated when the
dispenser cover is open and
the drain pump is operating in
an early stage.
This is normal operation.
The dishwasher is not level.
Ensure the dishwasher is level.
Foreign material (a screw, a
plastic piece) is in the pump
chamber.
Contact a qualifi ed service technician to remove
foreign material from the pump chamber.
There is a ‘chopping’ sound
because a nozzle is bumping
against the dishes.
Rearrange the dishes.
Does not have a
smoothly rotating
nozzle.
Nozzle holes are clogged with
food particles.
Clean the nozzle holes.
See pages
27
and
28
.
The nozzle is blocked by a
dish or pot and cannot rotate.
After placing the dishes into the racks, rotate the
nozzles by hand to check whether any of the
dishes interfere with them.
Water won’t
pump out of the
dishwasher.
The drain is clogged.
Clean the drain pump by removing the drain-
pump cover. (See page
30
.)
Has a bent upper
rack after loading
dishes.
The dishes are not loaded
properly.
Load your dishes as recommended.
(See page
21
.)
troubleshooting
DW9900M_DD68-00184A-06_EN.indd 34
DW9900M_DD68-00184A-06_EN.indd 34
2018-10-12 11:55:25
2018-10-12 11:55:25
