Samsung DW80H9970US User Manual Download Page 27 | Manualshive

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English - 27

PROBLEM

POSSIBLE CAUSE

SOLUTION

Water won’t
pump out of the
dishwasher.

The drain is clogged.

Contact a qualiﬁ ed service technician to
remove any obstruction from the drain hose
and check the drain pump operation.

Has a bent upper
rack after loading
dishes.

The dishes are not loaded
properly.

Load your dishes as recommended.
(See page

16

.)

06 tr

oubleshooting

DW80H9950-00149A_EN_140227.indd Sec7:27

DW80H9950-00149A_EN_140227.indd Sec7:27

2014-02-27

4:15:37

2014-02-27

4:15:37

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Summary of Contents for DW80H9970US

Page 1: ...agine the possibilities Thank you for purchasing this Samsung product DW80H9970 Series DW80H9950 Series DW80H9930 Series DW80H9950 00149A_EN_140227 indd 1 DW80H9950 00149A_EN_140227 indd 1 2014 02 27 4 15 01 2014 02 27 4 15 01 ...

Page 2: ... rack 18 Using the 3rd cutlery rack on some models 19 Using the cutlery basket 20 Using detergent 21 Using rinse aid CLEANING AND MAINTAINING YOUR DISHWASHER 22 22 Cleaning the exterior 22 Cleaning the interior 22 Cleaning the nozzles 23 Cleaning the ﬁlters 23 Storing your dishwasher CYCLES 24 24 Cycle chart TROUBLESHOOTING 25 25 Check these points if your dishwasher 28 Information codes APPENDIX ...

Page 3: ...ING Hazards or unsafe practices that may result in severe personal injury or death To reduce the risk of ﬁre explosion electric shock or personal injury when using your washer follow these basic safety precautions CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage Do NOT attempt Do NOT disassemble Do NOT touch Follow directions explicity Unplug the powe...

Page 4: ...ime 12 Remove the door to the washing compartment when removing an old dishwasher from service or discarding it WARNING This product contains chemicals known to the State of California to cause cancer and reproductive toxicity After unpacking the dishwasher keep the packaging out of the reach of children The dishwasher is extremely heavy Do not attempt to move or carry the dishwasher by yourself T...

Page 5: ...authorized service technicians only Work done by an unauthorized person may void your warranty Before disposing of your dishwasher remove the door of the washing compartment or the door latch so that children or small animals cannot get trapped inside If the dishwasher is left unused for an extended period of time turn off the water supply This dishwasher is intended for residential use only BEFOR...

Page 6: ...ure to read through the installation guide and follow the directions inside After unpacking your dishwasher keep the packaging out of the reach of children to ensure their safety CHECKING PARTS When your dishwasher has been unpacked make sure you ve received all the parts shown below If your dishwasher was damaged during shipping or if you do not have all the parts contact Samsung Customer Service...

Page 7: ...tor must be run with the circuit conductors and then connected to the equipment grounding terminal or lead on the appliance Water supply The hot water supply line pressure must be between 20 120 psi 140 830 kPa Adjust the water heater to deliver water between 120 F 49 C 149 F 65 C Most plumbing supply stores sell water supply lines of various lengths up to 10 feet 305 cm long You can reduce the ri...

Page 8: ...nge the cycle once it has started press the Reset button and turn off the dishwasher Then turn on the dishwasher again and select a new cycle The default cycle is Normal When turning on the dishwasher after it has been reset the last run cycle is selected by default 3 Self Clean on some models Select this option to clean the dishwasher TUB Run with the dishwasher empty The Upper and Lower options ...

Page 9: ...ashing power to the whole lower rack Selecting a Zone Booster option does not turn off the Upper Nozzle 6 Speed Booster on some models Select this option to reduce washing time 7 Sanitize With the Sanitize option selected the water temperature is increased to 162 F 72 C in the ﬁnal rinse cycle for high temperature sanitization If you select the Sanitize option the Sanitize lamp blinks when the wat...

Page 10: ...les or options or start the dishwasher when Child Lock is on 9 Display Displays cycle time and remaining hours and minutes Delay Start hours and Error messages If an error occurs during an operation an error message is displayed with a warning sound Refer to the information codes page Child Lock indicator Turns on if the Child Lock is set or the dishwasher is in the standby or pause modes Turns of...

Page 11: ... the door Reset To cancel a currently running cycle and drain the dishwasher press and hold the Start button for three 3 seconds Once the dishwasher is reset select a cycle and option and then press Start to restart the dishwasher You can select options Self Clean Upper Lower Speed Booster Sanitize Dry Delay Start before starting a cycle If you change the cycle after selecting an option the origin...

Page 12: ...ash When the dishwasher is in a wash portion of a cycle the ﬁrst arrow light is illuminated and the remaining time is displayed 2 Rinse When the dishwasher is in a rinse portion of a cycle the second arrow light is illuminated and the remaining time is displayed 3 Dry When the dishwasher is in a drying portion of a cycle the third arrow light is illuminated and the remaining time is displayed 4 Cl...

Page 13: ...soil level of the dishes see Cycle selector 5 Press the Start button and then close the door Push the racks back so that they are in place and then press the Start button and close the door Make sure to close the door ﬁrmly If the door is slightly ajar the selected cycle will not start automatically The dishwasher will start draining after a few seconds and then start the cycle you selected 6 When...

Page 14: ...etting Sound Setting Press the Sanitize button until S on or SoFF is displayed To change the setting press the Delay Start button SoFF means that the sound is off for all cycles The dishwasher maintains the Sound Setting you have selected until you change it Pocket LED Brightness Setting Press the Sanitize button until B0 B5 is displayed The higher the number the brighter the LEDs To change the se...

Page 15: ... rack and then push it left or right See the illustration below In the lower rack you can easily fold down the fold down tines to make room for large items such as pots and pans Remove the rack from the dishwasher and then fold down the tines one at a time See the illustration below Upper rack Lower rack 03 using your dishwasher DW80H9950 00149A_EN_140227 indd 15 DW80H9950 00149A_EN_140227 indd 15...

Page 16: ... If you adjust the the rack after loading the dishes you may damage the dishes If you do not adjust with left and right handle together the dishwasher door may not close properly Pull out the upper rack from the tub until it is fully revealed before adjusting the upper rack LOADING THE LOWER RACK Load cookware pots pans etc up to 14 in 36 cm in diameter into the lower rack The lower rack has been ...

Page 17: ...g the nozzle by hand When loading dishes pull the upper rack out sufﬁciently so you can load it without striking the counter above 8 place setting 10 place setting 12 place setting Using the glass support You can load cups or glasses onto the glass support This is also very convenient for washing wine glasses Hang your wine glasses onto the pegs of the glass support You can fold the glass support ...

Page 18: ... is needed on the upper rack for larger items Loading the cutlery pad Place items randomly or regularly Some models come with a removable foldable cutlery pad along with a cutlery rack To use place the pad on the cutlery rack and then place cutlery and serving and cooking utensils on the pad in a random or regular fashion After a wash cycle is complete and the cutlery and utensils are dry you can ...

Page 19: ...poon or fork separately into the cutlery stands in the basket s covers to prevent chipping and discoloration DO NOT let any item extend through the bottom 1 Small forks 2 Spoons 3 Knives 4 Large spoons and forks 5 Medium sized forks 6 Remaining items 8 place setting 10 place setting 12 place setting The cutlery stands as seen from above with the suggested placement of cutlery items Match the numbe...

Page 20: ...edical attention immediately Keep dishwasher detergent out of the reach of children Filling the detergent dispenser 1 Open the detergent dispenser ﬂap by pushing the detergent dispenser release catch The ﬂap is always open at the end of a dishwashing cycle 2 Add the recommended amount of detergent to the main wash detergent compartment 3 Close the ﬂap by sliding it to the left and then pressing it...

Page 21: ...on Rinse aid improves the drying performance of the dishwasher Do not add regular detergent to the rinse aid reservoir 1 Remove the rinse aid reservoir cap by rotating it counterclockwise 2 Fill the rinse aid reservoir with rinse aid Use the viewing port when ﬁlling the rinse aid reservoir Do not ﬁll the reservoir above the full level indicator Excess rinse aid can overﬂow during the wash cycle 3 ...

Page 22: ...ergent and then running the dishwasher empty periodically using the Self Clean option This will keep your dishwasher clean If white spots and odor are still present in your dishwasher run the Self Clean option with the dishwasher empty and without detergent until it ﬂushes Then interrupt the cycle and put an 8 ounce cup of white vinegar into the lower basket Close the dishwasher and let the cycle ...

Page 23: ...mains from the micro ﬁlter and the ﬁlter door and then rinse them under running water 5 Re install the ﬂat micro ﬁlter and then the ﬁlter door 6 Rotate the ﬁlter door handle clockwise to lock the ﬁlter door Once a month clean the ﬁlter for better washing performance If the ﬁlter door does not close properly cleaning performance will be decreased STORING YOUR DISHWASHER If you need to store your di...

Page 24: ... F 65 C Express 60 3 69 14 ℓ 149 F 65 C 162 F 72 C The numbers in parentheses in the Last Rinse column represent the temperature when you select Sanitize When you select the Auto or Normal cycle you can eliminate optional steps depending on the soil level of the dishes The water consumption and wash time varies depending on the steps or options you add and on the pressure and temperature of the su...

Page 25: ...e the temperature of the supplied water should be 120 F 49 C Low water pressure The water pressure should be between 20 and 120 psi 140 830 kPa The water is too hard Use a commercial dishwasher cleaner Use high quality fresh detergent with rinse aid Dishwasher detergent was not used Use automatic dishwasher detergent We recommend a powder or gel type dishwasher detergent Detergent remains in the d...

Page 26: ...s left over from an incomplete cycle Insert detergent without loading dishes and run the Normal cycle to clean the dishwasher The Drain Hose is obstructed Contact a qualiﬁed service technician to remove any obstruction from the drain hose The dishwasher is not used daily or soiled dishes are left in unit too long With the dishwasher empty and no detergent place a glass with 8 ounces of vinegar upr...

Page 27: ...n to remove any obstruction from the drain hose and check the drain pump operation Has a bent upper rack after loading dishes The dishes are not loaded properly Load your dishes as recommended See page 16 06 troubleshooting DW80H9950 00149A_EN_140227 indd Sec7 27 DW80H9950 00149A_EN_140227 indd Sec7 27 2014 02 27 4 15 37 2014 02 27 4 15 37 ...

Page 28: ... authorized Samsung service center 4E Water supply error Check whether the water supply valve is closed the water supply is suspended or the water inlet valve or line is frozen or clogged by foreign particles If the problem continues close the water supply valve and then contact an authorized Samsung service center 4E5 5E Drain error Check whether the drain hose is clogged or folded If the problem...

Page 29: ...exceed the detergent quantities recommended in the detergent manufacturers instructions SPECIFICATIONS Model DW80H9970US DW80H9950US DW80H9930US Type Built in Dishwasher Wash capacity 15 place setting Power 120 V 60 Hz AC only 15 A circuit breaker Used water pressure 20 120 psi 140 830 kPa Rated power uasge Wash Motor 60 100 W Heater 1100 W Dimensions Width Depth Height 23 x 25 x 33 in 605 x 636 x...

Page 30: ... an authorized service center SAMSUNG will repair replace or refund this product at our option and at no charge as stipulated herein with new or reconditioned parts or products if found to be defective during the limited warranty period speciﬁed above All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG Replacement parts and products assume the remaining o...

Page 31: ...SK AND LIABILITY FOR LOSS DAMAGE OR INJURY TO PURCHASER AND PURCHASER S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE MISUSE OR INABILITY TO USE THIS PRODUCT THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY Some states do not allow limitations on how long an implied warranty las...

Page 32: ... www samsung com us support CANADA 1 800 SAMSUNG 726 7864 www samsung com ca support English www samsung com ca_fr support French DD81 00149A bit ly samsungdishwashers DW80H9950 00149A_EN_140227 indd Sec10 32 DW80H9950 00149A_EN_140227 indd Sec10 32 2014 02 27 4 15 37 2014 02 27 4 15 37 ...

Page 33: ... DISHWASHER INSTALLATION GUIDE DW FG720L DW FG720S DW FG720W DW FG520S DW FG520L DW FG520W GALA 156 157 DW80H9950US DW80H9930US FULLSIZE DISHWASHER INSTALLATION GUIDE DW UG971T DW UG971T DW UG971T DW UG971T DW UG971T DW UG971T DW UG971T FULLSIZE DISHWASHER INSTALLATION GUIDE DW FN320T DW FN310T DW FN320W DW FN310W DW60H6050FS DW60H6050FW DW60H5050FS DW60H5050FW DW60H3010FW ...

Page 34: ...ASHER INSTALLATION GUIDE DW FG720L DW FG720S DW FG720W DW FG520S DW FG520L DW FG520W GALA 156 157 DW80H9970US DW80H9950US DW80H9930US FULLSIZE DISHWASHER INSTALLATION GUIDE DW UG971T DW UG971T DW UG971T DW UG971T DW UG971T DW UG971T DW UG971T FULLSIZE DISHWASHER INSTALLATION GUIDE DW FN320T DW FN310T DW FN320W DW FN310W DW60H6050FS DW60H6050FW DW60H5050FS DW60H5050FW DW60H3010FW ...

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