English - 27
PROBLEM
POSSIBLE CAUSE
SOLUTION
Does not dry dishes
well.
There is no rinse aid in the
dispenser.
Check the dispenser and add rinse aid.
Use a liquid type rinse aid.
The temperature of the water
is low when the dishwasher is
running.
Connect the water supply line to a hot
water supply.
Use rinse aid with the Sanitize option.
Too many dishes have been
loaded.
Proper loading of items can affect drying.
Load your dishes as recommended.
(See page
16
.)
Glasses and cups with concave
bottoms hold water. This water
may spill onto other items when
unloading.
After fi nishing the cycle, empty the lower
rack fi rst and then the upper rack. This will
prevent water dripping from the upper rack
onto the dishes in the lower rack.
Has a bad odor.
Water was left over from an
incomplete cycle.
Insert detergent without loading dishes,
and run the Normal cycle to clean the
dishwasher.
The Drain Hose is obstructed.
Contact a qualifi ed service technician to
remove any obstruction from the drain
hose.
The dishwasher is not used daily
or soiled dishes are left in unit too
long.
With the dishwasher empty and no
detergent, place a glass with 8 ounces of
vinegar upright into the lower rack, and
then run a Normal cycle.
Is too noisy.
Sound is generated when the
dispenser cover is open and the
drain pump is operating in an early
stage.
This is normal operation.
The dishwasher is not level.
Ensure the dishwasher is level.
Foreign material (a screw, a plastic
piece) is in the pump chamber.
Contact a qualifi ed service technician to
remove foreign material from the pump
chamber.
There is a ‘chopping’ sound
because a nozzle is bumping
against the dishes.
Rearrange the dishes.
Does not have a
smoothly rotating
nozzle.
The nozzle hole is clogged with
food particles.
Clean the nozzle hole.
See pages
22
and
23
.
The nozzle is blocked by a dish or
pot and cannot rotate.
After placing the dishes into the racks,
rotate the nozzles by hand to check
whether any of the dishes interfere with
them.
Water won’t
pump out of the
dishwasher.
The drain is clogged.
Contact a qualifi ed service technician to
remove any obstruction from the drain hose
and drain hole inside the sump. After that
check the drain pump operation.
Has a bent upper
rack after loading
dishes.
The dishes are not loaded
properly.
Load your dishes as recommended.
(See page
16
.)
06 tr
oubleshooting
DW80H9950-00149A-03_EN_140811.indd Sec7:27
DW80H9950-00149A-03_EN_140811.indd Sec7:27
2014-08-11 6:25:47
2014-08-11 6:25:47
