Troubleshooting
_45
08 TROUBLESHOO
TING
Troubleshooting
The manufacturer, following a policy of constant development and up-dating of
the product, may make modifications without giving prior notice.
BEFORE CALLING FOR SERVICE
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Dishwasher doesn’t
run
•
Fuse blown or the circuit
breaker acted.
•
Replace fuse or reset circuit breaker.
Remove any other appliances sharing the
same circuit with the dishwasher.
•
Power supply is not turned
on.
•
Make sure the dishwasher is turned on
and the door is closed securely.
Make sure the power cord is properly
plugged into the wall socket.
•
Water pressure is low.
•
Check that the water supply is connected
properly and the water is turned on.
Drain pump doesn’t
stop
•
Overflow.
•
The system is designed to detect an
overflow. When it does, it shuts off the
circulation pump and turns on the drain
pump.
Noise
•
Some audible sounds are
normal.
•
Sound from soft food shredding action
and detergent cup opening.
•
Utensils are not secure in
the baskets or something
small has dropped into the
basket.
•
To ensure everything is secured in the
dishwasher.
•
Motor hums.
•
Dishwasher has not been used regularly.
If you do not use it often, remember to
set it to fill and pump out every week,
which will help keep the seal moist.
Suds in the tub
•
Improper detergent.
•
Use only the special dishwasher
detergent to avoid suds.
•
If this occurs, open the dishwasher and
let suds evaporate.
•
Add 1 gallon of cold water to the tub.
Close and latch the dishwasher, then
start the “soak” wash cycle to drain out
the water. Repeat if necessary.
•
Spilled rinse agent.
•
Always wipe up rinse agent spills
immediately.
Stained tub interior
•
Detergent with colorant
was used.
•
Make sure that the detergent is the one
without colorant.
Dishes are not dried
•
Rinse agent dispenser is
empty.
•
Make sure that the rinse agent dispense
is filled.
Dishes and flatware
not clean
•
Improper program.
•
Select a more intensive wash program.
•
Improper rack loading.
•
Make sure that the action of the detergent
dispenser and spray arms are not
blocked by large dishware.
DW5500M-02437D-00_EN.indd 45
DW5500M-02437D-01_EN.indd 45
3/14/2017 5:30:52 PM
3/14/2017 5:30:52 PM
