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9
Limited Warranty
MAKE SURE YOU KEEP...
Please keep your sales receipt or other document showing proof of
purchase. Attach it to this
User Guide
and keep both nearby. Also keep
the original box and packing material in case you need to return your
product.
BEFORE REQUESTING SERVICE...
Please check the troubleshooting section of this guide. This may save you
a call to Customer Care.
TO GET WARRANTY SERVICE...
Warranty service will be provided by SAMSUNG. If you believe you
need service for your DVR, contact the SAMSUNG customer care
center at 1-800-726-7864. A representative will go through a diagnostic
checklist with you. If it is determined that the product needs to be
exchanged, you will receive a return authorization number. The
representative will give you complete shipping details.
TO GET OUT-OF-WARRANTY SERVICE...
Out-of-warranty service can be obtained at a nominal cost for
replacement and handling. To obtain out-of-warranty service contact the
SAMSUNG customer care center at 1-800-726-7864
to obtain the cost of
out-of-warranty exchange for your product.
REMEMBER...
Record the model and serial numbers found on the product below. Also,
fill out and mail your registration card promptly. The return of the
warranty card is not a condition for warranty coverage, but it will be
easier for us to notify you if necessary.
MODEL # _____________________________________
SERIAL # _______________________________________
All implied warranties, including implied warranties of merchantability
and fitness for a particular purpose, are limited in duration to the duration
of this express warranty. Some states do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to
you.
This warranty gives you specific legal rights. You may have other rights
which vary from state to state.
Samsung Electronics America, Inc. 400 Valley Road, Suite 201, Mount
Arlington, NJ 07856
Ch9_WarrantySpecs_DTV3.1.fm Page 143 Saturday, June 14, 2003 2:39 PM
