30
_ Maintenance
maintenance
TROUbLEShOOTING
Before you call a repair person for your oven, check this list of possible problems and solutions.
proBLem
soLutions
neither the oven’s
display nor the oven
operate.
Properly insert the plug into a grounded outlet.
•
If the outlet is controlled by a wall switch, make sure the wall
•
switch is turned on.
Remove the plug from the outlet, wait ten seconds, then plug it
•
in again.
Reset the circuit breaker or replace any blown fuse.
•
Plug another appliance into the outlet; if the other appliance
•
doesn’t work, have a qualified electrician repair the outlet.
Plug the oven into a different outlet.
•
the oven’s display
works, but the power
won’t come on.
Make sure the door is closed securely.
•
Check to see if packing material or other material is stuck to the
•
door seal.
Check for door damage.
•
Touch Cancel twice and re-enter all cooking instructions.
•
the power goes off
before the set time has
elapsed.
If there has not been a power outage, remove the plug from
•
the outlet, wait ten seconds, then plug it in again. If there was a
power outage, the time indicator will display:
88:88
.
Reset the clock and any cooking instructions.
•
Reset the circuit breaker or replace any blown fuse.
•
the food is cooked too
slowly.
Make sure the oven is on its own 20 amp circuit line. Operating
•
another appliance on the same circuit can cause a voltage
drop. If necessary, move the oven to its own circuit.
you see sparks or
arcing.
Remove any metallic utensils, cookware, or metal ties. If using
•
foil, use only narrow strips and allow at least one inch between
the foil and interior oven walls.
the turntable makes
noises or sticks.
Clean the turntable, roller ring and oven floor.
•
Make sure the turntable and roller ring are positioned correctly.
•
using your microwave
causes tv or radio
interference.
This is similar to the interference caused by other small
•
appliances, such as hair dryers. Move your microwave further
away from other appliances, like your TV or radio.
If the oven is set to cook for more than 25 minutes, it will automatically adjust itself to 70
percent power after 25 minutes to avoid overcooking.
SMH5165STG_XAC-GB-01.indd 30
2009-08-27 10:01:25
