Samsung DCS-408 System Administration Manual Download Page 6 | Manualshive

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Samsung DCS-408 System Administration Manual Download Page 6

Samsung

System Administration Guide

DCS

-

408 & 408i November 2001

i

C

ONTENTS

....................................................................

Special Features..................................................................... 2

Night Service Operation .......................................................................... 2

Automatic Night Service....................................................................................... 2

Manual Night Service ........................................................................................... 2

Calling The System Operator .................................................................. 2

Operator Recalls ..................................................................................... 2

Executive Barge-In .................................................................................. 3

Walking Class Of Service (WCOS) ......................................................... 3

In/Out Of Group....................................................................................... 4

Group .................................................................................................... 4

Direct Inward System Access (DISA) ...................................................... 4

DISA Security .......................................................................................... 5

Account Codes ........................................................................................ 5

Authorisation Codes ................................................................................ 6

Using the Tieline...................................................................................... 6

(Calling Line Identification Presentation)

Special Features..................................................................... 7

Investigate (ISPY) ................................................................................... 7
Abandoned Calls List (50) ....................................................................... 7
Number to Name Translation ................................................................. 8

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Summary of Contents for DCS-408

Page 1: ...SAMSUNG DCS 408 DCS 408i System Administration Guide ...

Page 2: ...er Samsung Telecoms is not responsible for errors or problems arising from customers not installing programming or oper ating their Samsung systems as described in this manual Copyright 2001 Samsung Telecoms U K Limited All rights reserved No part of this manual may be repro duced in any form or by any means graphic electronic or mechanical including recording taping photocopy or in formation retr...

Page 3: ...2 1995 Inc A1 A2 1998 EN61000 3 3 1995 EN61000 4 2 1995 Inc A1 1998 EN61000 4 3 1996 Inc A1 1998 EN61000 4 4 1995 EN61000 4 5 1995 EN61000 4 6 1996 EN61000 4 8 1993 EN61000 4 11 1994 AS NZS3548 1995 EN60950 1992 A1 A2 A3 A4 A11 Manufacturer Samsung Electronics Co Ltd 259 Gongdan Dong Gumi City Kyungbuk Korea 730 030 Tae eok Jang General Manager place and date of issue name and signature of authori...

Page 4: ... 2 1995 Inc A1 A2 1998 EN61000 3 3 1995 EN61000 4 2 1995 Inc A1 1998 EN61000 4 3 1996 Inc A1 1998 EN61000 4 4 1995 EN61000 4 5 1995 EN61000 4 6 1996 EN61000 4 8 1993 EN61000 4 11 1994 AS NZS3548 1995 EN60950 1992 A1 A2 A3 A4 A11 Manufacturer Samsung Electronics co ltd 259 Gongdan Dong Gumi City KyungBuk Korea 730 030 Tae eok Jang General Manager place and date of issue name and signature of author...

Page 5: ...tem may be provided with the ability to communicate with local computer net works to provide CTI functions and features In this case it is capable of passing information to the computer network via a specified link The system is powered by mains voltage and can optionally be powered by batteries Details of all connections and power arrangements are provided in the instructions for use It should no...

Page 6: ...2 Calling The System Operator 2 Operator Recalls 2 Executive Barge In 3 Walking Class Of Service WCOS 3 In Out Of Group 4 Operator Group 4 Direct Inward System Access DISA 4 DISA Security 5 Account Codes 5 Authorisation Codes 6 Using the Tieline 6 CLIP Calling Line Identification Presentation Special Features 7 Investigate ISPY 7 Abandoned Calls List 50 7 Number to Name Translation 8 ...

Page 7: ...mes 17 Program System Speed Dial Numbers 17 Program System Speed Dial Names 19 Program Personal Speed Dial Numbers For Stations 20 Program Personal Speed Dial Names For Stations 21 Assign Speed Dialling Blocks 22 Create Programmed Station Messages 23 Set Alarm Appointment Reminder With Message 24 Program Station Key Extenders 25 Program Account Codes 27 Program Authorisation Codes 28 Program Force...

Page 8: ...to follow However if assistance is needed don t hesitate to contact your Samsung dealer or system in staller for advice How This Guide is Organised The guide is organised in three sections Special Features Discusses the most frequently used administration features such as setting account and authorisation codes monitoring conversations taking place at other stations and so on CLIP Special Features...

Page 9: ... section of this guide Manual Night Service You must have a NIGHT key programmed on one or more keysets MMC 722 can be used for this if not already done by the system installer Press the NIGHT key to enter Night Service Enter the Night Service passcode and press 1 to enter Night Service or 0 to leave Night Service or use the soft keys to select the required option from the display The NIGHT keys o...

Page 10: ...ation by pressing the MUTE key on the keyset to enable the handset and microphone To barge in 1 Dial the desired extension number and listen for the busy signal 2 Press the BARGE key If joining the conversation also press the MUTE key and begin speaking after the tone 3 Hang up when you are finished Note If your system supports CLIP information 408i only you can investigate to see what num ber is ...

Page 11: ... main operator and one or more backup individuals to the operator group All but the main operator should be out of the group When it is necessary to use a backup operator put the de sired backup station in the group and remove the main operator When incoming call traffic is heavy you can have another station put itself in the operator group along with the main operator to handle the extra call loa...

Page 12: ...system will print a Sta tion Message Detail Recording SMDR report each time an incorrect passcode is en tered provided of course you have an SMDR printer installed on your system To clear the DISA alarm 1 Lift the handset and dial the access code 58 2 Enter the DISA alarm passcode 5678 by default refer to MMC 202 3 Replace the handset WARNING As it is impossible to prevent unauthorised access to y...

Page 13: ...des see the System Administrator Pro gramming section of this guide Using the Tieline Outgoing Calls Your office can be connected to another system with a tieline Use this line to make calls to stations in the other system If programming allows you can access lines in the other system to make outside calls Tieline calls can be put on hold transferred and conferenced in the same manner as other out...

Page 14: ...ress the ISPY key 2 Enter your station passcode 3 Enter the station number extension to be investigated 4 You can now press the BARGE key or BARGE soft key to barge in on the conversation if allowed OR You can press the NND key or NND soft key to view more information about the call for incoming calls only OR You can press the DROP key or DROP soft key to disconnect the call Note If the call is an...

Page 15: ... the choice of displaying the name associated with the number on your keyset display rather than the CLIP number When the CLIP number is received the table is searched If a match is found the system displays the corresponding name from the table See Adding Names to the Translation Table in the System Administrator Program ming section of this guide Note MMC 119 is used to select the CLIP display f...

Page 16: ...ct ENABLE OR Press VOLUME UP or DOWN key to select 4 Press the SPEAKER key 5 Dial the 3 digit program MMC code you want to access e g 201 OR Scroll through MMC codes using the VOLUME UP or DOWN key and press the SPEAKER key to select Follow the instructions for your chosen program Selected programs are described in this section For other programs refer to the Samsung DCS Combined Programming Manua...

Page 17: ...All times are entered in 24 hour clock format e g 1730 is 5 30pm Program Keys VOLUME UP DOWN Used to scroll through options KEYPAD Used to enter selections SOFT KEYS Move cursor left and right SPEAKER Used to store data and advance to next program HOLD Used to clear previous entry ACTION DISPLAY 1 Open customer programming and select 507 2 Dial day number 0 6 e g 3 Wed OR Press UP or DOWN key to s...

Page 18: ... a number in the range 00 24 MM Minutes enter a number in the range 00 59 Failure to enter the time using the 24 hour clock will cause the date to change at 12 00 pm Program Keys KEYPAD Used to enter selections SPEAKER Used to store data and advance to next program ACTION DISPLAY 1 Open customer programming and select 505 Display shows currently set old time and date 2 Enter the new time and date ...

Page 19: ...set them Program Keys VOLUME UP DOWN Used to scroll through options KEYPAD Used to enter selections SOFT KEYS Move cursor left and right SPEAKER Used to store data and advance to next program HOLD Used to reset passcode ACTION DISPLAY 1 Open customer programming and select 101 2 Dial the station number e g 22 OR Press the UP and DOWN keys to scroll through the keyset numbers and press the right so...

Page 20: ... to have a combination of upper and lower case characters within a name Program Keys VOLUME UP DOWN Used to scroll through options KEYPAD Used to enter selections SOFT KEYS Move cursor left and right SPEAKER Used to store data and advance to next program HOLD Used to clear previous entry A Used to toggle upper and lower case ACTION DISPLAY 1 Open customer programming and select 104 2 Dial station ...

Page 21: ...the dial key number 7 four times i e the first key press selects P the sec ond selects Q and so on Now press the number 2 This moves the cursor and se lects the letter A Continue selecting characters from the keypad to complete your message Tip When the character you want next appears on the same key as the character you have just entered e g you typed P and now want to type R press the UP key to ...

Page 22: ...re data and advance to next program HOLD Used to clear previous entry A Used to toggle upper and lower case ACTION DISPLAY 1 Open customer programming and select 404 2 Dial trunk e g 72 OR Press UP or DOWN to select trunk and press the right soft key to move the cursor 3 Enter the trunk name e g SAMSUNG and press the right soft key to return to step 2 If you make a mistake either press HOLD to cle...

Page 23: ...ore data and advance to next program HOLD Used to clear previous entry A Used to toggle upper and lower case ACTION DISPLAY 1 Open customer programming and select 602 2 Dial the group number e g 53 OR Press UP or DOWN to make a selection and press the left or right soft key to move the cursor 3 Enter the group name e g SAMSUNG If you make a mistake either press HOLD to clear the entire entry or us...

Page 24: ...lowed a maximum of 300 speed dial numbers in a system a maximum of 200 for system speed dials while the remaining 100 can be allocated as personal numbers with a maximum of 50 five blocks per station Note For even faster dialling speed dial numbers can be assigned to programmed speed dial keys for one touch speed dialling See Program Station Key Extenders in this section Program System Speed Dial ...

Page 25: ...mber 9 0121 728765 when you later dial this speed dial number the display will show 728765 Note When programming an outside number enter the access code e g 9 or 0 before you press E to hide any digits F is used to enter the program which allows you to assign a name to the speed dial number you are programming Alternatively you can program speed dial numbers first as described here then close the ...

Page 26: ... Used to enter selections SOFT KEYS Move cursor left and right SPEAKER Used to store data and advance to next program HOLD Used to clear previous entry F Used to return to system speed dial number programming ACTION DISPLAY 1 Open customer programming and select 706 2 Dial the system speed number e g 505 OR Press UP or DOWN to select and press the right soft key to move the cursor 3 Enter the spee...

Page 27: ...r selections SOFT KEYS Move cursor left and right SPEAKER Used to store data and advance to next program HOLD Used to clear previous entry A to F See Program System Speed Dial Numbers ACTION DISPLAY 1 Open customer programming and select 105 2 Dial the station number e g 25 OR Press UP or DOWN to select the station and press the right soft key to move the cursor If the selected station has no spee...

Page 28: ...personal speed dial number programming ACTION DISPLAY 1 Open customer programming and select 106 2 Dial the station number e g 25 OR Press UP or DOWN to select the station and press the right soft key to move the cursor If the selected station has no speed dial bins this display will be shown and a new station may be selected 3 Enter the speed dial number e g 05 OR Press UP or DOWN to scroll throu...

Page 29: ... of speed dial if required ACTION DISPLAY 1 Open customer programming and select 606 FREE LIST 60 SYSTEM 20 2 Press right soft key to advance cursor FREE LIST 60 SYSTEM 20 3 Press UP or DOWN key to select SYSTEM to program system speed dials or EXT extension to program personal speed dials If you select EXT go to step 5 If you select SYSTEM press right soft key and go to step 4 FREE LIST 60 SYSTEM...

Page 30: ...r in this section Program Keys VOLUME UP DOWN Used to scroll through options KEYPAD Used to enter selections SOFT KEYS Move cursor left and right SPEAKER Used to store data and advance to next program HOLD Used to clear previous entry ACTION DISPLAY 1 Open customer programming and select 715 2 Dial the message number e g 11 OR Press UP or DOWN to make the selection and press the right soft key to ...

Page 31: ...ear previous entry ANS RLS Used to select ALL stations ACTION DISPLAY 1 Open customer programming and select 116 2 Dial the station number e g 25 OR Press UP or DOWN to select the station and press the right soft key to move the cursor OR OR Press ANS RLS to select all stations 3 Dial 1 or 2 to select the alarm e g 2 OR Press UP or DOWN to select the alarm and press the right soft key to move the ...

Page 32: ...d here You can assign extenders to the following programmed keys Key Function Extender BOSS Boss and Secretary 1 2 DIR Directory dial by name type 1 PERS 2 SYS or 3 STN 1 DP Directed Pickup Station or station group no DS Direct Station Select Station or station group no FWRD Call Forward 0 5 GPIK Group Pickup 01 04 IG In Out of Group 50 53 MMPG Meet Me Page 0 2 5 PAGE Page 0 2 5 PSMG Programmed St...

Page 33: ...Press UP and DOWN to scroll through the keys and use the right soft key to move the cursor OR Press the key to be programmed 4 Enter the extender see table above and the system displays your selection 5 Select another key OR If there are no more entries for this station press the left soft key to return to step 2 OR Press TRSF to store and exit programming OR Press SPEAKER to store and advance to ...

Page 34: ...lowable digits 0 9 SOFT KEYS Move cursor left and right SPEAKER Used to store data and advance to next program HOLD Used to clear data ACTION DISPLAY 1 Open customer programming and select 708 2 Dial the account code entry e g 005 OR Press UP or DOWN to select the entry number and press the right soft key to move the cursor 3 Enter the account code via the keypad maximum of 12 digits 0 9 4 Press t...

Page 35: ...eft and right SPEAKER Used to store data and advance to next program HOLD Used to clear data ACTION DISPLAY 1 Open customer programming and select 707 2 Dial the code index entry e g 005 OR Press UP or DOWN to select the entry number and press the right soft key to move the cursor 3 Enter the authorisation code max 4 digits via the keypad and press the right soft key to move the cursor 4 Enter cla...

Page 36: ...lect options SOFT KEYS Move cursor left and right SPEAKER Used to store data and advance to next program ANS RLS Used to select ALL stations ACTION DISPLAY 1 Open customer programming and select 305 2 Dial the station number e g 25 OR Press UP or DOWN to select the entry number and press the right soft key to move the cursor OR OR Press ANS RLS to select all stations 3 Dial the feature option 0 2 ...

Page 37: ...EYPAD Used to enter selections SOFT KEYS Move cursor left and right SPEAKER Used to store data and advance to next program ANS RLS Used to select ALL stations ACTION DISPLAY 1 Open customer programming and select 502 2 Dial the station number e g 25 OR Press UP or DOWN key to select the station and press the right soft key OR OR Press ANS RLS to select all stations and press the right soft key 3 E...

Page 38: ...UME UP DOWN Used to scroll through options KEYPAD Used to enter selections SOFT KEYS Move cursor left and right SPEAKER Used to store data and advance to next MMC HOLD Used to clear previous entry ACTION DISPLAY 1 Open customer programming and select 728 2 Dial an entry number e g 005 OR Press UP or DOWN to scroll through entries and press the right soft key to select entry 3 Enter the phone numbe...

Page 39: ...one for new call 55 All Page 19 Last number redial 56 Meet Me Answer 400 Cancel Do not Disturb 58 DISA alarm clear 401 Set Do Not Disturb 59 Walking class of service 41 Set Message No Ring 600 Cancel all call forwarding 42 ext no Cancel message 601 ext no Set Forward All Calls 43 Set return messages 602 ext no Set Forward Busy 44 Busy station line callback 603 ext no Set Forward No Ans 45 Busy sta...

Page 40: ...l zone 2 Save number and redial it Page external zone 5 Recall dial tone for new call All Page Last number redial Meet Me Answer Cancel Do not Disturb DISA alarm clear Set Do Not Disturb Walking class of service Set Message No Ring Cancel all call forwarding Cancel message Set Forward All Calls Set return messages Set Forward Busy Busy station line callback Set Forward No Ans Busy station camp on ...

Page 41: ...Samsung Telecoms U K Limited Brookside Business Park Greengate Middleton Manchester M24 1GS ...

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