Samsung CW-29Z404N, Service Manual

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Troubleshooting
Samsung Electronics 6-3
6-2 Trouble-shooting with New Features
6-2-1 Installation & Connection
Problem Solution
The power does not turn on. Check if the power cord is properly connected.
Air broadcasting does not work. Check if the antenna is properly installed.
Cable broadcasting does not
work.
Subscribe to a local cable broadcasting firm and get support.
Satellite broadcasting does not
work.
Install a satellite antenna (Parabola) and connect it to the TV.
6-2-2 Menu & Remote Control
Problem Solution
The remote control does not work.
■
Press the Select Device button to select the TV or external device.
■
Replace the battery of the remote control with a new one.
■
Insert the battery making sure the polarity (+,-) is correct.
■
Check if the angle or the distance is sufficient, or if there is any interference between the
product and the remote control.
■
Make sure the user has pressed the correct button.
■
To avoid direct sunlight to the receiving panel of the TV, remove any indoor lighting or
change the location of the TV.
■
Check if the power switch at the back left of the TV is turned on.
Cannot change the channel with
the remote control.
■
Press the Select Device button to select the TV.
■
Change the channel using the remote control of the cable or satellite receiver.
Cannot select an A/V channel.
Press the TV/AV button and check if the AV item is grayed out. When the AV item is grayed
out, you cannot select an A/V channel. Check if the connector is properly connected.
Cannot select a menu. Check if the menu is grayed out. If a menu is grayed out, it cannot be selected.