Samsung CLX-6260FD Service Manual Download Page 108 | Manualshive

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4. Alignment and Troubleshooting

4.1.7. Tech Mode (Diagnostic Mode)

In service (tech) mode, the technician can check the machine and perform various test to isolate the cause of a malfunction.
While in Tech mode, the machine still performs all normal operations.

4.1.7.1. Tech Mode (CLX-6260ND_FD_FR)

a) Entering Tech Mode

1) Press “Menu > # > 1 > 9 > 3 > 4 ” on the control panel continuously.

2) Press Menu.

3) Select “Tech Mode”.

b) Tech Mode Menu

NOTE

Some menu items may not appear on the display depending on the options or models.

Depth 1

Depth 2

Depth 3

Depth 4

Clear All Mem.

Toner Low Level

[1-30]% : 10

Fuser

Pickup Roller

Torque Limiter

Clear Counts

Enter Passcode [????]

Transfer Roller

On

Engine Footer

Off *

On

Data Setup

Dial Tone

Off

Switch Test

Test Param Set

Dram Test

Rom Test

Pattern Test

Shading&Print

Shading Test

Print

Nvm Read Write

Copier

Test Routines

Nvm Read Write

EDC Mode

Fax

Test Routines

Machine Test

Restart Machine

4-26

Copyright© 1995-2012 SAMSUNG. All rights reserved.

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Summary of Contents for CLX-6260FD

Page 1: ...SERVICEMANUAL Color Laser MFP Contents 1 Precautions 2 Product specification and description 3 Disassembly and Reassembly 4 Alignment and Troubleshooting 5 System Diagram 6 Reference Information Refer to the service manual in the GSPN see the rear cover for more information ...

Page 2: ... 2 2 1 2 2 Copy 2 2 2 1 2 3 Scan 2 4 2 1 2 4 Fax 2 5 2 1 2 5 Controller and Software 2 7 2 1 2 6 Paper Handling 2 10 2 1 2 7 Reliability and Service 2 12 2 1 2 8 Environment 2 13 2 1 2 9 Consumables 2 13 2 1 2 10 Maintenance Parts 2 14 2 1 2 11 Option 2 14 2 1 3 Model Comparison Table 2 15 2 2 System Overview 2 16 2 2 1 Front View 2 16 2 2 2 Rear View 2 18 2 2 3 Paper Path 2 19 2 2 4 System Layout...

Page 3: ...rchitecture 2 48 2 2 7 3 Data and Control Flow 2 49 3 Disassembly and Reassembly 3 1 3 1 Precautions when replacing parts 3 1 3 1 1 Precautions when assembling and disassembling 3 1 3 1 2 Precautions when handling PBA 3 1 3 1 3 Releasing Plastic Latches 3 2 3 2 Screws used in the printer 3 3 3 3 Replacing the maintenance parts 3 5 3 3 1 Toner Cartridge 3 5 3 3 2 Waste Toner Container 3 6 3 3 3 ITB...

Page 4: ...rinter Manager Windows and Macintosh only 4 18 4 1 5 2 Using Samsung Printer Status Windows only 4 20 4 1 5 3 Using SyncThru Web Service SWS 4 21 4 1 6 Updating Firmware 4 23 4 1 6 1 Update the firmware by using the USB port 4 23 4 1 6 2 Update the firmware by using the network 4 24 4 1 7 Tech Mode Diagnostic Mode 4 26 4 1 7 1 Tech Mode CLX 6260ND_FD_FR 4 26 4 1 7 2 Tech Mode CLX 6260FW 4 31 4 2 T...

Page 5: ...nform to the requirements of DHHS 21 CFR chapter 1 Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825 1 Class I laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user ma...

Page 6: ...round corners or power cable may be damaged Do not place objects on top of the power cable If the power cable is damaged it could overheat and cause a fire Exposed cables could cause an electric shock Replace the damaged power cable immediately do not reuse or repair the damaged cable Some chemicals can attack the coating on the power cable weakening the cover or exposing cables causing fire and s...

Page 7: ...s are replaced correctly Please carry out the following procedures before dismantling the product or replacing any parts 2 Ensure that power is disconnected before servicing or replacing any electrical parts 3 Disconnect interface cables and power cables 4 Only use approved spare parts Ensure that part number product name any voltage current or temperature rating are correct 5 When removing or re ...

Page 8: ...n get harm 3 When you move the printer use safe lifting and handling techniques This printer is heavy Use the lifting handles located on each side of the machine Back injury could be caused if you do not lift carefully 4 Ensure the printer is installed safely Ensure the printer is installed on a level surface capable of supporting its weight Failure to do so could cause the printer to tip or fall ...

Page 9: ...n the vicinity of the assembly 3 Use only a grounded tip soldering iron to solder or desolder ESDs 4 Use only an anti static solder removal device Some solder removal devices not classified as anti static can generate electrical charges sufficient to damage ESDs 5 Do not use Freon propelled chemicals When sprayed these can generate electrical charges sufficient to damage ESDs 6 Do not remove a rep...

Page 10: ...5Ce PCL6C PS3 PDF V1 7 4 Memory 512MB Standard 1024MB Max 5 Interface High Speed USB 2 0 10 100 1000 BaseTX network connector 802 11b g n wireless LAN CLX 6260FW only LCD CLX 6260FD 6260ND 6260FR 4 Lines LCD CLX 6260FW 4 3 inch Touch LCD 6 ADF DADF ADF CLX 6260FD 6260ND DADF CLX 6260FR 6260FW 7 Toner cartridge Initial 2K K 1 5K CMY Sales Standard 2K K 1 5K CMY High Capacity 6K K 3 5K CMY 2 1 Copyr...

Page 11: ...er MDSC up to 24 cpm in A4 26 cpm in Letter Copy Speed Duplex Simplex to Duplex 1 2 up to 10 cpm in A4 11 cpm in Letter Duplex to Duplex 2 2 N A Simplex to Duplex 1 2 up to 10 cpm in A4 11 cpm in Letter Duplex to Duplex 2 2 up to 9 cpm in A4 10 cpm in Letter FCOT From Ready Less than 10 seconds Platen Less than 15 seconds ADF Less than 10 seconds Platen Less than 15 seconds ADF Text Scan 600 x 600...

Page 12: ...an 600 x 600 dpi Optical 600 x 400 dpi Platen Printing 600 x 600 dpi Original Type Color Photo Scan 600 x 600 dpi Optical 300 x 300 dpi ADF Printing 600 x 600 dpi Scan 600 x 600 dpi Optical 600 x 600 dpi Platen Printing 1 200 x 1 200 dpi Scan 600 x 600 dpi Optical 300 x 300 dpi RADF Printing 600 x 600 dpi Scan 600 x 600 dpi Optical 600 x 600 dpi Platen Printing 1 200 x 1 200 dpi Original Type Fact...

Page 13: ...300 dpi 15 sec 300 dpi Gray mono 20 sec 300 dpi 20 sec 300 dpi Scan Speed Color 30 sec 300 dpi 30 sec 300 dpi Optical 1200 x 1200 dpi 1200 x 1200 dpi Resolution Enhanced 4 800 x 4 800 dpi 4 800 x 4 800 dpi Halftone 256 levels 256 levels Max Document Width Max 216 mm 8 5 Max 216 mm 8 5 Effective Scan Width Max 208 mm 8 2 Max 208 mm 8 2 Max Document Length Max 297 mm 11 7 platen Max 356 mm 14 ADF Ma...

Page 14: ...yTx ITU T G3 No 1 chart Compression N A MH MR MMR JBIG JPEG Color Fax N A Yes ECM N A Yes Std N A 203 x 98 dpi Fine N A 203 x 196 dpi Resolution Mono S Fine N A 300 x 300 dpi Std N A No Fine N A 200 x 200dpi Resolution Color S Fine N A No Handset N A No On hook Dial N A Yes Search N A Yes Address Book Speed Dial N A 200 locations Group Dial N A 100 locations TAD I F N A No Tone Pulse N A Yes Selec...

Page 15: ...Image TCR w o image TCR Mono Only Auto Dial List N A Yes Report List Print out System Data List N A Yes Ring Volume N A Yes Off On 7 levels Key Volume N A Yes On Off Speaker N A Yes On Off Comm 7 levels Sound Control Alarm Volume N A Yes On Off Junk Fax barrier N A No Security Receive N A Yes Battery Backup Hours N A No Send N A No Duplex Receive N A No Receive Mode N A Fax TEL Ans Fax Fax Memory ...

Page 16: ... Server R2 WINDOW XP 32 64bit 2003 Server 32 64bit Vista 32 64bit 2008 Server 32 64bit 7 32 64bit 2008 Server R2 Linux RedHat Enterprise Linux WS 4 5 32 64 bit Fedora 5 6 7 8 9 10 11 12 13 32 64 bit SuSE Linux 10 1 32 bit OpenSuSE 10 2 10 3 11 0 11 1 11 2 32 64 bit Mandriva 2007 2008 2009 2009 1 2010 32 64 bit Ubuntu 6 06 6 10 7 04 7 10 8 04 8 10 9 04 9 10 10 04 32 64 bit SuSE Linux Enterprise Des...

Page 17: ...t Windows 2003 64bit Windows Vista 32bit Windows Vista 64bit Windows 7 32bit Windows 7 64bit Window2000 XP 32 64bit XPS driver Windows Vista 32bit Windows Vista 64bit Windwos 7 32bit Windows 7 64bit Protocol TCP IP TCP IPv4 IPv6 HTTP SNMPv1 v2c v3 SMTP IPSec DNS WINS DDNS DHCP SSL TLS BOOTP AutoIP Standard TCP IP printing LPR IPP UPnP SSDP Bonjour Telnet WSD SLP SetIP AirPrint ThinPrint Others HTT...

Page 18: ...OS 10 4 10 7 Linux RedHat 8 9 32bit Enterprise Linux WS 4 5 32 64bit Fedora Core 1 7 32 64bit SuSE 8 2 10 2 Enterprise Desktop 9 10 32 64bit Madrake 9 2 10 1 32 64bit Mandriva 2005 2007 Ubuntu 6 06 7 04 Debian 3 1 4 0 Novell Netware 5 x 6 x TCP IP Only Others Unix Sun Solaris 8 9 10 SPARC 86 IBM AIx 5 x 6 1 IBM Linux System P HP U 11i PA RISC IA 64 11 11 11 20 11 22 11 23 11 31 Anyweb Print NO NO ...

Page 19: ...ze 76 x 127 mm 3 0 x 5 0 76 x 127 mm 3 0 x 5 0 Capacity Plain Paper 50 sheet 80g m Transparency 10 sheet Label 10 sheet Envelope 5 sheet Plain Paper 50 sheet 80g m Transparency 10 sheet Label 10 sheet Envelope 5 sheet Media sizes A4 Letter Legal Oficio Folio JIS B5 ISO B5 Executive A5 Statement A6 Index Card Stock Postcard Envelope Monarch Envelope No 10 Envelope DL Envelope C5 Envelope C6 Envelop...

Page 20: ...n Paper Thin Paper Thick Paper Cardstock Thicker Paper Hole Punched Transparency Pre Printed LetterHead Recycled Archive Bond Label Envelope Cotton Colored Glossy Media weight Supported Weight 60 220gsm Thin Paper 60 69g m Plain Paper 70 89g m Thick Paper 90 120g m Cardstock 121 163g m Thicker Paper 164 220g m Bond Paper 105 120g m Supported Weight 60 220gsm Thin Paper 60 69g m Plain Paper 70 89g ...

Page 21: ...8lb 12 5 28lb ADF Document Size Width 142 216 mm 5 6 8 5 Length 148 356 mm 5 8 14 0 Width 142 216 mm 5 6 8 5 Length 148 356 mm 5 8 14 0 Media sizes A4 LETTER FOLIO OFFICIO LEGAL A4 LETTER FOLIO OFFICIO LEGAL Media types Plain Thick Hole Punched Pre Printed LetterHead Recycled Thin Cotton Colored Glossy Plain Thick Hole Punched Pre Printed LetterHead Recycled Thin Cotton Colored Glossy Duplex Media...

Page 22: ... Item CLX 6260ND 6260FD CLX 6260FR 6260FW Model Standard yield CLT K506S Black CLT Y506S Yellow CLT M506S Magenta CLT C506S Cyan High yield CLT K506L Black CLT Y506L Yellow CLT M506L Magenta CLT C506L Cyan Standard yield CLT K506S Black CLT Y506S Yellow CLT M506S Magenta CLT C506S Cyan High yield CLT K506L Black CLT Y506L Yellow CLT M506L Magenta CLT C506L Cyan Toner Cartridge Yield Standard yield...

Page 23: ...0 pages 300 000 pages Part Code JC93 00794A JC93 00794A Reverse Retard roller Life 100 000 pages 100 000 pages Part Code JC96 06514A JC96 06514A ITB unit Life 100 000 pages 100 000 pages 2 1 2 11 Option Support Item Model Name Remark CLX 6260ND 6260FD 6260FR CLX 6260FW Memory ML MEM380 1024 MB Yes Yes Option Cassette SCF CLP S680A 520 sheet Cassette Tray 80g m 550 sheet Cassette Tray 75g m Yes Yes...

Page 24: ...6C PS3 PDF V1 7 HP PCL 6 HP PCL 5c HP postscript3 Paper Input 250 sheets Cassette 250 sheets Cassette 520 sheets Optional Cassette 150 sheets Cassette Duplex N A Standard N A Interface High Speed USB 2 0 10 100 1000 Base TX High Speed USB 2 0 10 100 1000 Base TX High Speed USB 2 0 10 100 Base TX Size mm 420 x 426 x 448 mm 16 54 x 16 77 x 17 64 inches 469 x 453 x 504 mm 18 46 x 17 83 x 19 84 inches...

Page 25: ...g on model or country Type A CLX 626xND CLX 626xFD 1 Document feeder cover 2 Document feeder width guide 3 Document feeder input tray 4 Document feeder output tray 5 Control panel 6 USB memory port 7 Control board cover 8 Front cover 9 Tray 1 10 Output tray 11 Document feeder output support 12 Front cover handle 13 Scanner lid 14 Scanner glass 15 Paper width guides on a manual feeder 16 Manual fee...

Page 26: ... Feeder DADF output tray 5 Control panel 6 USB memory port 7 Control board cover 8 Front cover 9 Tray 1 10 Push release of Multi purpose tray 11 Multi purpose tray 12 Optional tray 13 Output tray 14 Document feeder output support 15 Front cover handle 16 Scanner lid 17 Scanner glass 18 Paper width guides on a multipurpose tray 19 Multi purpose support tray 20 Toner cartridge 21 Toner cartridge han...

Page 27: ...5 8 7 6 9 10 0 1 1 Waster toner container 2 Rear cover 3 Rear cover handle 4 Power receptacle 5 Power switch 6 5V output port for IEEE 1284 parallel connector 7 USB port 8 Network port 9 Telephone line socket LINE 10 Extension telephone socket EXT NOTE The optional IEEE 1284 parallel connector can be used by plugging in both the USB port and the 5V output port CLX 626xFD CLX 626xFR CLX 626xFW Seri...

Page 28: ... The following diagram displays the path the paper follows during the printing process ADF CLX 626xFD 626xND Simplex Path Duplex Path MP Path SCF Path Simplex path Duplex path DADF CLX 626xFR 626xFW Engine 2 19 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 29: ...ner Cartridge Drive Unit Transfer roller Pick up unit Fuser Cassette The hardware parts consists of the main board SMPS HVPS board OPE board PC interface 1 2 3 4 5 6 11 10 8 9 13 12 7 1 Exit Unit 2 Fuser Unit 3 T2 Second transfer roller 4 Registration Regi roller 5 Pick up roller 6 Reverse roller 7 SCF Second Cassette Feeder 8 LSU 9 Toner Cartridge 10 ITB Unit 11 MP Unit 12 Cassette 13 ADF or DADF...

Page 30: ... arranging function 2 Pick up Forward Reverse roller They have functions such as a paper pickup function driving control function paper feeding function and removing electronic static function Pick up roller is driven by clutch 3 MP Multi Purpose Tray The MP multi purpose tray can hold special sizes and types of print material such as postcards note cards and envelopes It is useful for single page...

Page 31: ...he rear cover The transfer roller delivers the toner of the OPC drum to the paper 2 2 4 3 Drive Unit This machine has various drive units Each drive unit controls the operation for fuser toner cartridge duplex pick up feeding by using motor and gear train Copyright 1995 2012 SAMSUNG All rights reserved 2 22 ...

Page 32: ...type Thermostat Control Temperature 195 C 5 C 2 Thermistor It is a temperature detecting sensor Temperature Resistance 7 kΩ 180 C 3 Fusing Belt The fusing belt gets heat from the halogen lamp and transfer it to toner and paper The thin fusing belt reduces warming up time and mode changing time 4 Pressure roller The pressure roller is a rubber roller which ensures proper nip width between the press...

Page 33: ...rror The OPC drum is turned with the paper feeding speed The HSYNC signal is created when the laser beam from LSU reaches the end of the polygon mirror and the signal is sent to the controller The controller detects the HSYNC signal to adjust the vertical line of the image on paper In other words after the HSYNC signal is detected the image data is sent to the LSU to adjust the left margin on pape...

Page 34: ...ng Method Non magnetic single component non contacting method Toner Non magnetic single component pulverized type toner The life span of toner ISO 19798 pattern A4 standard Initial toner 2K K 1 5K CMY Sales toner Standard yield 2K K 1 5K CMY High yield 6K K 3 5K CMY OPC Cleaning Collect the toner by using cleaning blade Handling of wasted toner Collect the wasted toner in the cleaning frame by usi...

Page 35: ...troller and video controller The engine controller controls all modules required to print that is LSU HVPS SMPS Fuser Motor etc It communicates with the video control block inside CPU for printing And it has the interface for all video sync signal to print out the video data The video controller receives print data from the host through network or USB Port and receives copy data from the scan cont...

Page 36: ...rd is adopted 533 MHz C3N CPU that is integrated with engine video scan controller It uses DDR3 512MByte Circuit board locations The following diagrams show the locations of the printer circuit boards 2 27 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 37: ...rocess speed is 533 MHz It is integrated engine controller video controller scan controller DDR3 512MB is adopted for high speed data processing Boot adopted the 128MB NAND Flash USB is the embedded type and wired network supports 1000M full duplex Main board diagram Copyright 1995 2012 SAMSUNG All rights reserved 2 28 ...

Page 38: ...B I F connector 13 SMPS connector 14 BLDC Motor connector 15 DEVE Home sensor solenoid connector 16 OPC Home sensor conector 17 HVPS2 connector 18 HVPS1 connector 19 LSU connector 20 OPE connector 21 Fuser Fan connector 22 Thermistor connector 23 DCIS connector 24 Exit Motor connector 25 Platen Motor connector 26 RADF I F connector 27 Fax I F connector 28 SD Memory I F connector CLX 626xFW only In...

Page 39: ...ed of an OPE MICOM STM8L151M8T6 STATUS LED ECO LED POWER LED Navigation LED Scan to LED 3in1 Only 4 LINE LCD KEY The OPE controller communicates with main controller via UART The power LED is controlled by the main board OPE controller diagram OPE controller image CLX 6260ND CLX 6260FD 6260FR Information Part Code JC92 02521A PBA Name OPE 3in1 Information Part Code JC92 02522A PBA Name OPE 4in1 Co...

Page 40: ...k Light Unit PBA 4 Interface connector to Scanner Home Sensor BLU PBA Back Light Unit This board is located over the LCD and functions the Back Light It is included in LCD Assy and is assembled to OPE controller Information Part Code JC92 02523A PBA Name BLU Connection 1 Interface Connector To OPE PBA 2 31 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 41: ...ed of 1Ghz mobile CPU 256MB mobile DDR 256MB Flash It is connected to 4 3 inch touch LCD and provides the Graphic User Interface The OPE Key PBA is composed of the numeric key power save key copy key The OPE communicates with main board via USB 2 0 The power LED is controlled by the main board OPE controller diagram Copyright 1995 2012 SAMSUNG All rights reserved 2 32 ...

Page 42: ... JC95 02505A PBA Name 4 3 inch OPE Main Connection 1 FFC connector to OPE Key PBA 2 USB Interface connector to main controller 3 Interface connector to scanner home sensor 4 FFC Interface connector to 4 3 inch touch LCD OPE Key PBA 2 33 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 43: ...cation and description Information Part Code JC92 02524A PBA Name 4 3 inch OPE Key Connection 1 Interface connector to main controller 2 FFC connector to OPE main PBA Copyright 1995 2012 SAMSUNG All rights reserved 2 34 ...

Page 44: ...peed Platen 2sec A4 ADF 5 5sec A4 Scan Time 2 sec A4 203x98 dpi Scan Setup Time 3 5 sec Receive Mode FAX TEL ANS FAX Compression MH MR MMR JBIG JPEG ECM Yes Resolution Standard 203x98 dpi Fine 203x196 dpi S Fine 203x392 dpi 300x300 dpi 306x392 dpi Contrast Adjustable 5 Levels Fax Memory 32MB in HDD Information Part Code JC92 02552A PBA Name PBA LIU Connection 1 Interface Connector to Main Controll...

Page 45: ... g n It communicates with video controller via USB Information Part Code JC92 02510A PBA Name PBA WNPC Connection 1 Interface Connector to System board JC39 01858A JC39 01803A JC39 01853A HARNESS WLAN NOTE The HARNESS WLAN differ from your machine depending on your model Copyright 1995 2012 SAMSUNG All rights reserved 2 36 ...

Page 46: ...r The voltage provided includes 24V from a 110V 220V power input Specification 1 AC 110V 90V 135V 2 AC 220V 180V 270V 3 Input Current 10 0A 110V 8 0A 220V 4 Output Power 161 5W DC 5V 17 5W DC 24V 144W Information 110V 220V Part Code JC44 00222A JC44 00223A PBA Name SMPS V1 SMPS V2 Connection 1 AC_Inlet 2 FUSER_AC Output 3 OUTPUT_DC 2 37 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 47: ...AC_N AC Output for Heater Controller DC Output Connector CON3 PIN ASSIGN PIN NO Description 1 5V 5V Power 2 GND Ground 3 24V1 24V Power 4 GND Ground 5 24V2 24V Power 6 GND Ground 7 24V3 24V Power Signal Connector CON4 PIN ASSIGN PIN NO Description 1 GND Ground 2 24V_ON_OFF 24V_ON_OFF 3 Relay on Fuser Relay 4 24VS Photo Triac Bias 5 Fuser On Fuser On Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 48: ...MHV DEV BLD SUP M 3 MHV DEV BLD SUP C 4 MHV DEV BLD SUP K 5 THV1 YMCK 6 THV2 7 Main HVPS I F 1 8 Main HVPS I F 2 9 Paper exit Outbin full 10 WTB interface 11 Crum Y M 12 Crum C K 13 Ambient Humidity 14 Paper Regi 15 Fuser Release 16 Front cover open Switch 17 Rear cover open Switch Information Part Code JC44 00216A PBA Name HVPS 2 39 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 49: ...2 02531A PBA Name PBA ITB EEPROM Connection 1 Interface Connector to System Board JC39 01814A HARNESS ITB 2 2 5 9 HUB PBA The HUB PBA connects the USB block of the main board and 3 external interface modules It consists of 4 connector and Crystal Hub controller chip Information Part Code JC92 02525A PBA Name PBA HUB Connection 1 HUB PBA to Main PBA connector 2 HUB PBA to WLAN connector 3 HUB PBA t...

Page 50: ...BA CLX 626xFW only The SD CARD PBA is the relay board between SD MEMORY and main board Information Part Code JC92 02526A PBA Name SD CARD Connection 1 Interface connector to Main board 2 SD Memory Connector 2 41 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 51: ...detection S3 Photo interrupter Feed sensor Paper detection S4 Photo interrupter Regi sensor DADF Board Paper detection S5 Photo interrupter Home Position sensor Main Board CIS detection S6 Photo interrupter Exit sensor Main Board Exit detection S7 Photo interrupter Drive OPC sensor Main Board Drive OPC detection S8 Photo interrupter Deve Nip sensor Main Board Deve Nip detection Copyright 1995 2012...

Page 52: ...rupter ITB sensor Main Board ITB detection S14 Photo interrupter Empty sensor Main Board Empty detection S15 Photo interrupter WTB Open sensor Main Board WTB Open detection S16 Photo interrupter Regi sensor Main Board Paper Feed detection S17 Photo interrupter Fuser Cam sensor Main Board Fuser Cam detection S18 Photo interrupter Binfull sensor Main Board Binfull detection S19 Photo interrupter Fus...

Page 53: ...2 Product specification and description 2 Motor Clutch Solenoid etc Copyright 1995 2012 SAMSUNG All rights reserved 2 44 ...

Page 54: ...emp Sensor 9 PBA Waste Sensor 10 Power Inlet 11 Motor Step 12 Main Board 13 Motor Step No Description 14 Fan Type 5 15 PBA Wireless 16 Motor BLDC 17 PBA HUB WIFI 18 Motor BLDC BT6 19 Clutch Electric Z41 20 SMPS 21 Fan Type 1 22 Clutch Electric Z41 23 Clutch Electric Z41 24 Solenoid MP 25 Clutch Electric Z41 2 45 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 55: ...railing edge of the paper cannot pass the feed sensor after predetermined period of time After the leading edge of the paper passes the feed sensor the paper cannot reach the exit sensor after predetermined period of time The paper exists between the feed sensor and the exit sensor Jam in Exit area After the trailing edge of the paper passes the feed sensor the paper cannot pass the exit sensor pr...

Page 56: ...nit is higher than the specified temperature and the temperature state is detected for a specific duration then the engine defines Over Heat Error When this error is detected the engine stops all functions and keeps it at the error state Also the engine informs the error status of the main system so it can take appropriate action and then the error message is displayed at LCD window or LED informi...

Page 57: ...iver translates the received document to a Printing Command language which printer can understand and transfers data to spooler 3 Stand alone Application offers the various printing application such as Easy Printer Manager Printer Status in Window system 4 Web based Application offers the same functions as Stand alone Application in Web environment Firmware is made up of 1 Application Emulation th...

Page 58: ...gement of printing job printer administration Status monitor to monitoring the printer status by real time in Web independent environment on OS 3 Stand alone Application that is a similar Window software as same as above 2 4 Port Monitor that manages the network communication between spooler and Network Interface Card or various additional application and Network Interface Card this is at first ma...

Page 59: ...o data and start selected one After emulation job end Kernel sends the output bit map data to Engine using Printer Video Controller by clock type for LSU Engine print the received data to required paper with the sequential developing process 2 Case of using Network Interface Card After user start to print the wanted document to PCL string or compressed GDI bit map data Driver translate the all gra...

Page 60: ...r unit malfunction 3 1 2 Precautions when handling PBA Static electricity can damage a PBA always used approved anti static precautions when handling or storing a PBA Precautions when moving and storing PBA 1 Please keep PBA in a conductive case anti static bag or wrapped in aluminum foil 2 Do not store a PBA where it is exposed to direct sunlight Precautions when replacing PBA 1 Disconnect power ...

Page 61: ...tches Many of the parts are held in place with plastic latches The latches break easily release them carefully To remove such parts press the hook end of the latch away from the part to which it is latched Copyright 1995 2012 SAMSUNG All rights reserved 3 2 ...

Page 62: ...SCREW TAPPING PWH 2 M3 L8 ZPC BLK SWRCH18A 1 6003 000269 FRAME BRACKET OPC R SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A 1 6003 000269 DRIVE EXIT SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A 1 6003 000269 FRAME BRACKET MP SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A 13 6003 000196 FRAME EXIT SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCH18A 1 6003 000196 FRAME MAIN SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCH18A 5 60...

Page 63: ...H S M3 L6 ZPC WHT SWRCH18A 2 6003 000196 DADF SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCH18A 23 6003 000269 DRIVE DADF SCREW TAPTYPE BH S M3 L6 ZPC WHT SWRCH18A 6 6003 000196 DADF COVER OPEN SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCH18A 2 6001 000130 DADF PLATEN SCREW MACHINE BH M3 L6 ZPC WHT SWRCH18A 2 6003 000196 DADF LOWER SCREW TAPTYPE PWH B M3 L10 NI PLT SWRCH18A 2 6003 000196 DADF UPPER SCREW TAPTY...

Page 64: ...ssembly 3 3 Replacing the maintenance parts 3 3 1 Toner Cartridge 1 Open the front cover 2 Hold the green handle and pull the guide cartridge 3 Remove the toner cartridges 3 5 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 65: ...Reassembly 3 3 2 Waste Toner Container 1 Open the Waste Toner Container cover 2 Remove the Waste Toner Container while pulling the green lever to the direction of arrow Copyright 1995 2012 SAMSUNG All rights reserved 3 6 ...

Page 66: ...ove all toner cartridges 2 Remove the guide cartridge by releasing the right hook 3 Remove the cassette 4 Remove the harness cover after removing 1 screw 5 Unplug the connector 6 Open the rear cover 3 7 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 67: ...nplugged in step 5 9 Lift up the both sides of the ITB Unit slightly 10 Remove 4 screws securing the left cover from the front and rear 11 Remove the waste toner container Release the left cover by pushing it to the direction of arrow 12 Remove the ITB Unit Copyright 1995 2012 SAMSUNG All rights reserved 3 8 ...

Page 68: ...ser Unit 1 Open the rear cover 2 Remove 5 screws And remove the holder A 3 Pull the fuser unit to the direction of arrow 4 Remove the fuser unit perfectly after unplugging the connectors 3 9 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 69: ...d_Reverse roller 1 Remove the cassette Stand the machine to see the bottom 2 Release the Reverse roller Assy by pushing both hooks 3 Remove 2 screws Pull and release the Pick up Forward roller Assy Copyright 1995 2012 SAMSUNG All rights reserved 3 10 ...

Page 70: ...rtridges and guide cartridge 3 4 1 Left and Right cover 1 Open and remove the rear cover 2 Remove 4 screws from the rear 3 Open the front cover Remove 4 screws 4 Release the left cover by pushing it to the direction of arrow 5 Release the right cover 3 11 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 71: ...ver Refer to 3 4 1 2 Remove 10 screws Unplug the connector And release the HVPS board 3 4 3 Outer Temperature Sensor 1 Remove the left cover Refer to 3 4 1 2 Remove 1 screw Unplug the connector And remove the sensor Copyright 1995 2012 SAMSUNG All rights reserved 3 12 ...

Page 72: ...e the right cover Refer to 3 4 1 2 Unplug all connector Remove 4 screws And remove the main board 3 4 5 SMPS Fan 1 Remove the right cover Refer to 3 4 1 2 Unplug the fan connector 3 Remove the SMPS fan 3 13 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 73: ...r after removing 3 screws 3 Unplug all connectors on SMPS board Remove 3 screws And remove the SMPS board 3 4 7 ADF or RADF Unit 1 Open the ADF RADF unit Unplug the connector after removing the harness cover 2 Lift up and release the ADF RADF Unit Copyright 1995 2012 SAMSUNG All rights reserved 3 14 ...

Page 74: ...4 8 OPE Unit 1 Remove ADF RADF Unit Refer to 3 4 7 2 Turn the OPE unit over 3 Unplug 2 connectors Remove the OPE unit 4 Unplug 1 connector Remove 6 screws And remove the OPE board 3 15 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 75: ...Remove the right cover and ADF RADF Unit 2 Remove the hole cap on the platen unit 3 Remove 5 screws from the top and rear 4 Unplug the relevant connectors on the main board 5 Lift the platen unit up Copyright 1995 2012 SAMSUNG All rights reserved 3 16 ...

Page 76: ... RADF Unit and OPE unit Refer to 3 4 7 3 4 8 3 Remove the Platen Unit Refer to 3 4 9 4 Remove 2 screws from the top of the middle cover 5 Remove 2 screws from the front 6 Remove 2 screws from the rear 7 Lift up and release the middle cover 3 17 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 77: ...4 screws 3 Unplug all connectors And remove the LSU 3 4 12 Fuser Fan 1 Remove the right cover 2 Unplug the fan connector on the main board 3 Remove the harness holder A after removing 1 screw 4 Remove the fuser fan B after removing 2 screws Copyright 1995 2012 SAMSUNG All rights reserved 3 18 ...

Page 78: ...ove the right cover Refer to 3 4 1 2 Remove the SMPS board Refer to 3 4 6 3 Remove the main board bracket after removing 4 screws 4 Remove 7 screws securing the main drive unit 5 Release the main drive unit 3 19 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 79: ...rd Refer to 3 4 6 3 Remove the main board bracket after removing 4 screws 4 Remove the BRACKET T1 after removing 3 screws 3 4 15 Fuser Drive Unit 1 Remove the right cover 2 Remove the harness holder A 3 Remove the Fuser Drive Unit after removing 4 screws Copyright 1995 2012 SAMSUNG All rights reserved 3 20 ...

Page 80: ...fter removing 4 screws 3 Remove the rear cover 4 Release the spring Remove the poly washer And remove the duplex swing gear Assy B 5 Remove the Inlet Assy A after removing 2 screws 6 Remove the Holder TR motor DC after removing 4 screws 7 Remove the PH drive unit after removing 4 screws 3 21 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 81: ...and Reassembly 3 4 17 Exit Unit 1 Remove the middle cover Refer to 3 4 10 2 Remove the connector from the main board 3 Remove the Exit Unit after removing 4 screws Copyright 1995 2012 SAMSUNG All rights reserved 3 22 ...

Page 82: ...bly 3 4 18 MP Pick Up Unit 1 Remove the left cover and right cover Refer to 3 4 1 2 Remove the front cover 3 Remove the MP tray 4 Remove 4 screws 5 Remove the MP Pick Up unit 3 23 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 83: ...1 Darkness Adjusts the brightness level to make a copy for easier reading when the original contains faint markings and dark images ID Copy Allows you to copy both sides of an ID card like a driver s license on a single side of paper 2 Scan to Sends scanned data 3 Display Screen Shows the current status and prompts during an operation 4 Fax Switches to Fax mode 5 Copy Switches to Copy mode 6 Arrow...

Page 84: ...tridge 19 Status LED Indicates the status of your machine 20 Eco Turn into eco mode to reduce toner consumption and paper usage when pc printing and copying only 21 Direct USB Allows you to directly print files stored on a USB memory device when it is inserted into the USB port on the front of your machine CLX 626xFD 626xFR series only CLX 626xND series only Type B CLX 626xFW 1 Display screen Show...

Page 85: ...oting 9 Reset Resets the current machine s setup 10 Wireless LED Shows the current status of the wireless network connection 11 Status LED Indicates the status of your machine Copyright 1995 2012 SAMSUNG All rights reserved 4 3 ...

Page 86: ...tatus Red On A toner cartridge has almost reached its estimated cartridge life It is recommended to replace the toner cartridge The cover is opened Close the cover There is no paper in the tray Load paper in the tray The machine has stopped due to a major error A paper jam has occurred Blinking The machine is connecting to a wireless network On The machine is connected to a wireless network Wirele...

Page 87: ... This troubleshooting may not be available depending on model or optional goods Original paper jam in front of scanner 1 Open the document feeder cover 2 Gently remove the jammed paper from the document feeder 3 Close the document feeder cover Copyright 1995 2012 SAMSUNG All rights reserved 4 5 ...

Page 88: ...eshooting Original paper jam inside of scanner 1 Open the document feeder cover 2 Gently remove the jammed paper from the document feeder 3 Close the document feeder cover 4 6 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 89: ...paper jam in exit area of scanner 1 Remove any remaining pages from the document feeder 2 Open the Stacker up 0 3 Gently remove the jammed paper from the document feeder 4 Close the Stacker 0 Copyright 1995 2012 SAMSUNG All rights reserved 4 7 ...

Page 90: ...TE CLX 626xFR CLX 626xFW Series only 1 Open the document feeder cover 2 Open the document feeder duplex cover 3 Gently remove the jammed paper from the document feeder 0 4 Close the duplex cover and document feeder cover 0 2 1 4 8 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 91: ...er jams NOTE To avoid tearing the paper pull the jammed paper out slowly and gently In tray1 1 Take off the cassette 2 Remove the jammed paper by gently pulling it straight out 3 Reinstall the cassette Copyright 1995 2012 SAMSUNG All rights reserved 4 9 ...

Page 92: ...ff the optional cassette 2 Remove the jammed paper by gently pulling it straight out 3 Reinstall the optional cassette If you do not see the paper in this area stop and go to next step 4 Open the rear cover 4 10 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 93: ...4 Alignment and Troubleshooting 5 Remove the jammed paper by gently pulling it straight out 6 Close the rear cover Copyright 1995 2012 SAMSUNG All rights reserved 4 11 ...

Page 94: ...ammed paper by gently pulling it straight out If you do not see the paper in this area stop and go to next step 2 Close the MP tray 3 Take off the cassette 4 Remove the jammed paper by gently pulling it straight out 1 2 3 4 12 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 95: ...4 Alignment and Troubleshooting 5 Reinstall the cassette Copyright 1995 2012 SAMSUNG All rights reserved 4 13 ...

Page 96: ... machine CAUTION The fuser area is hot Take care when removing paper from the machine 1 Open the rear cover 2 Remove the jammed paper by gently pulling it straight out 3 Close the rear cover 4 14 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 97: ...ed paper by gently pulling it straight out If you do not see the paper in this area stop and go to next step 2 Open the rear cover 3 Remove the jammed paper by gently pulling it straight out 0 4 Close the rear cover Copyright 1995 2012 SAMSUNG All rights reserved 4 15 ...

Page 98: ...nment and Troubleshooting In the duplex unit area 1 Open the rear cover 2 Remove the jammed paper by gently pulling it straight out 3 Close the rear cover 4 16 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 99: ...ective part 1 Pressure Roller 22 mm Background 2 Heat Roller 24 5 mm Black spot and image ghost Fuser 3 Charging Roller 8 5 mm Black Spot and line and periodic band 4 OPC Drum 24 mm White and Black Spots 5 Developing Roller 12 mm White spot Horizontal black band 6 Supply Roller 11 3 mm Periodic Band by little difference of density Toner Cartridge 7 Transfer Roller 8 mm Ghost Damaged image by abnor...

Page 100: ...es provide a gateway to conveniently use your Samsung machine Samsung Easy Printer Manager provides two different user interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two interfaces is easy just click a button Understanding Samsung Easy Printer Manager To open the program For Windows Select Start Programs or All Programs Samsung...

Page 101: ...or managing the network and machines Device Settings You can configure various machine settings such as machine setup paper layout emulation network and print information Scan to PC Settings This menu includes settings to create or delete scan to PC profiles Scan Activation Determines whether or not scanning is enabled on the device Profile Displays the scanning profiles saved on the selected devi...

Page 102: ...indows task bar Icon Mean Description Normal The machine is in ready mode and experiencing no errors or warnings Warning The machine is in a state where a soft error has occurred For example a toner low status which may lead to toner empty status Error The machine has at least one hard error such as out of paper fuser error etc Machine does not have ability to come to ready without customer interv...

Page 103: ...PC network connected SWS overview SyncThru Web Service SWS accepts HTTP request via port 80 as normal web servers provides interface to users information of networked printers and allow to configure the setting of printers is able to provide more complicated options than Local UI for printer configuration Connection Procedure 1 Open the Web browser and input IP address of machine Click Login 2 Log...

Page 104: ...r your security Firstly you have to login to SWS 1 Click Direct Print Configuration in the pop up windows when clicking Direct Print 2 In the Services Menu check Direct Print Or 1 Click System Security in the Security menu 2 Select Feature Management in the left frame 3 In the Services Menu check Direct Print 4 22 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 105: ... firmware by using the USB port Upgrading preparations usblist2 exe Tool which sends firmware data to printer Firmware file to update Upgrade Procedure 1 Turn the machine off 2 Connect USB cable to printer 3 Turn the machine on Check if the printer is the ready status 4 Drag the firmware file and Drop down on the usblist2 exe And then firmware update will be started automatically 5 When upgrading ...

Page 106: ...Wired or Wireless Network connection is established Firmware file to update Upgrade Procedure 1 Open the Web browser and input IP address of machine Click Login 2 Log in Admin Mode ID admin PW sec00000 3 Select Maintenance menu and click upgrade wizard 4 24 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 107: ... browser button and press next button 5 SyncThru will check verify firmware file and compare version and press next button 6 Machine starts upgrading SyncThru will return home page after upgrading is completed Copyright 1995 2012 SAMSUNG All rights reserved 4 25 ...

Page 108: ...enu 3 Select Tech Mode b Tech Mode Menu NOTE Some menu items may not appear on the display depending on the options or models Depth 1 Depth 2 Depth 3 Depth 4 Clear All Mem Toner Low Level 1 30 10 Fuser Pickup Roller Torque Limiter Clear Counts Enter Passcode Transfer Roller On Engine Footer Off On Data Setup Dial Tone Off Switch Test Test Param Set Dram Test Rom Test Pattern Test Shading Print Sha...

Page 109: ...cing the toner cartridge Clear Count This function resets the count value you select Engine Footer This function is for monitoring of the engine status If you perform this function at printing the setting value for engine is shown on the bottom of the printed page d Machine Test Switch Test Use this feature to test all keys on the operation control panel The result is displayed on the LCD window e...

Page 110: ... LSU 0070 LD Power Black Copier Test Routines This menu performs test routines for the engine Depth 1 Depth 2 0020 K OPC Motor 0030 K OPC Motor Rdy 0040 Color OPC 0050 Color OPC Rdy 0120 Exit Mot Fwd 0131 Exit Mot Bwd 0260 SMPS Fan 0340 Feed Mot 100 Motor 0360 ITB Tension Release Motor 0000 MP Feed Clutch 0010 Tray1 Pickup 0020 Tray2 Pickup 0050 Registration 0070 Dup Gate 0090 Tray2 Feed 0130 Tray...

Page 111: ...olor OPC Home Sensor 0060 DR Nip Home Sensor 0070 Yellow Blade DC 0080 Magenta Blade DC 0090 Cyan Blade DC 106 Developer 0100 Black Blade DC 0071 YMCK THV Bias 0072 YMCK THV Bias R 0073 YMCK THV Bias 0080 THV 0090 THV R 0160 Erase Lamp 0161 Erase Lamp 2 107 Transfer 0190 T1 Nip Home Sensor 0000 Temp A 0011 LSU Temperature 0012 Inner Temperature 0013 Outer Temperature 0014 Huminity 0020 Fuser Fan R...

Page 112: ... This menu performs test routines for the fax 0012 Sngl T 1100 L1 0014 Sngl T 1650 L1 0015 Sngl T 1850 L1 0016 Sngl T 2100 L1 0020 DTMF Line1 0021 DTMF Line1 0022 DTMF 0 Line1 0023 DTMF 1 Line1 0024 DTMF 2 Line1 0025 DTMF 3 Line1 0026 DTMF 4 Line1 0027 DTMF 5 Line1 0028 DTMF 6 Line1 0029 DTMF 7 Line1 0030 DTMF 8 Line1 0031 DTMF 9 Line1 0040 V 21 300 Ln1 0041 V 27ter2400L1 0042 V 27ter4800L1 0043 V...

Page 113: ... mode press 1 2 3 number keys simultaneously When the password dialog box appears enter 1934 and press the OK button b Tech Mode Menu Depth 1 Depth 2 Depth 3 Depth 4 Machine Serial Number General Network IP Address Set Version Main Controller User Interface Software Version Network Controller Fax Protocol Dump Configuration Supplies Information Usage Counter Error Information Auto Color Registrati...

Page 114: ...eve DC Black 106 0121 Yellow Blade DC 106 0122 Magenta Blade DC 106 0123 Cyan Blade DC Depth 1 Depth 2 106 0124 Black Blade DC 107 0030 Transfer1 High Voltage THV Black 107 0080 Transfer2 High Voltage THV2 109 0010 Run Temperature offset 110 0040 LD Power Yellow 110 0050 LD Power Magenta 110 0060 LD Power Cyan 110 0070 LD Power Black Test Routines This menu performs test routines for the engine De...

Page 115: ... Lamp2 107 0190 T1 Nip Home Sensor 109 0000 Fuser Temperature A 109 0011 LSU Temperature 109 0012 Inner Temperature 109 0013 Outer Temperature 109 0014 Huminity 109 0020 Fuser Fan Run Ready 109 0034 Fuser Motor Ready 109 0040 Fuser Fan Run 109 0140 Fuser Gap Home Sensor 110 0000 LSU Motor1 Run Ready 110 0060 LSU Motor1 Run 110 0080 LSU LD Power1 110 0090 LSU LD Power2 110 0100 LSU LD Power3 110 01...

Page 116: ...020 042 V 27ter 4800 bps Line1 020 043 V 29 7200 bps Line1 020 044 V 29 9600 bps Line1 020 045 V 17 7200 bps Line1 020 046 V 17 9600 bps Line1 020 047 V 17 12000 bps Line1 020 048 V 17 14400 bps Line1 020 049 V 34 2400 bps Line1 020 050 V 34 4800 bps Line1 020 051 V 34 7200 bps Line1 020 052 V 34 9600 bps Line1 020 053 V 34 12000 bps Line1 020 054 V 34 14400 bps Line1 020 055 V 34 16800 bps Line1 ...

Page 117: ...lly All the values are returned to the default values and all the information which was set by the user will be erased Toner Low Level The function is to set up the time to inform toner low status This function can provide user convenience for replacing the toner cartridge Counter Reset This function resets the count value you select Engine Footer This function is for monitoring of the engine stat...

Page 118: ...ain a detailed description of the problem from the customer Power On Red LED on Error message is displayed OPE LED Green OK Print test page Printing quality is nomal Refer to Solution of Image Problem See the troubleshooting for error code END No Power Power Module error Main PBA OPE LED ON 4 36 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 119: ...curs repeatedly at a specific point in the Paper Path Open the fuser cover Jam clear Dismantle the machine and carefully inspect the region where the jam occurs Especially check if paper fragments are caught in the Fuser 4 Print the Information Page Configuration Try printing a test page from a computer If there is an error check cables and driver installation 5 Check the Print Quality Is there ar...

Page 120: ...e problem persists Page 4 45 A3 3311 Actuator Sensor Failure A3 3311 Call for service if the problem persists Page 4 46 A3 3312 Actuator Sensor Failure A3 3312 Call for service if the problem persists Page 4 46 A3 3320 Not proper room temperature Change room temperature Page 4 46 C2 2110 Prepare new yellow toner cartridge Page 4 47 C2 2120 Replace with new yellow toner cartridge Page 4 47 C2 2150 ...

Page 121: ...n Tray 2 Page 4 52 H1 1252 Paper is empty in Tray 2 Load paper Page 4 52 M1 1110 Paper jam in tray 1 Page 4 53 M1 1610 Paper jam in MP tray Page 4 54 M1 5112 Paper is empty in tray 1 Load paper Page 4 54 M1 5612 Paper is empty in MP tray Load paper Page 4 54 M2 1110 Paper jam inside of machine Page 4 55 M2 2210 Paper jam at the inside of duplex path Page 4 55 M3 1110 Paper jam in exit area Page 4 ...

Page 122: ...ge 4 62 U1 234H Fuser Unit Failure U1 234H Please turn off then on Page 4 62 U2 6122 LSU Failure U2 6122 Please turn off then on Page 4 63 U2 6142 LSU Failure U2 6142 Please turn off then on Page 4 63 U2 6143 LSU Failure U2 6143 Please turn off then on Page 4 63 U3 3213 Original paper jam inside of scanner Page 4 64 U3 3214 Original paper jam inside of scanner Page 4 64 U3 3313 Original paper jam ...

Page 123: ...status Troubleshooting method 1 Turn the machine off then on If the error persists turn the machine off again 2 Remove the rear and right cover 3 Check if there are any obstacles or paper around the fuser unit 4 Check if the connection between main board and fuser motor are correct 5 If the connection is OK replace the fuser motor 6 If the problem persists replace the main board Copyright 1995 201...

Page 124: ...oblem persists Actuator Motor Failure A1 4112 Call for service if the problem persists Actuator Motor Failure A1 4310 Call for service if the problem persists Symptom The motor for OPC Deve ITB does not operate Troubleshooting method 1 Turn the machine off then on If the error persists turn the machine off again 2 Remove the right cover 3 Check if the connection between main board and motor in the...

Page 125: ...n board and the related fan is correct 4 If the connection is OK replace the defective fan Error Code A3 3211 A3 3212 Error message Actuator Sensor Failure A3 3211 Call for service if the problem persists Actuator Sensor Failure A3 3212 Call for service if the problem persists Symptom The inner temperature sensor is defective Troubleshooting method 1 Turn the machine off then on If the error persi...

Page 126: ...ror persists turn the machine off again 2 Enter the tech mode Check the temperature sensor output 3 If the sensor is defective replace it 4 If the temperature sensor is OK replace the main board Error Code A3 3320 Error message Not proper room temperature Change room temperature Symptom The value of the outer temperature sensor is out of normal area Troubleshooting method 1 Check if the machine is...

Page 127: ...urn the machine off and replace the toner cartridge with new one Error Code C2 2120 C2 2150 C2 3120 C2 3150 C2 4120 C2 4150 C2 5120 C2 5150 Error message Replace with new yellow toner cartridge Replace with new magenta toner cartridge Replace with new cyan toner cartridge Replace with new black toner cartridge Symptom The toner cartridge is at the end of its life Troubleshooting method 1 Print the...

Page 128: ...ll black toner cartridge again Install black toner cartridge Symptom The toner cartridge is not installed or the CRUM has some problem Troubleshooting method 1 Check if the toner cartridge is installed properly Turn the machine off then on 2 If the error message is not disappear remove the toner cartridge Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the car...

Page 129: ...genuine toner cartridge replace with new one Error Code C5 1110 C5 1120 Error message Prepare new transfer belt unit Replace new transfer belt unit Symptom The ITB Unit is at the end of its life Troubleshooting method 1 Print the supply information report Check the life remaining of the ITB unit 2 If its life is at the end turn the machine off and replace the ITB unit with new one Error Code C5 13...

Page 130: ...le Check users guide Symptom The ITB unit is not compatible Troubleshooting method 1 Print the supply information report Check information of the ITB Unit 2 If the toner cartridge is not a Samsung genuine ITB Unit replace with new one 4 48 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 131: ...f and replace the fuser unit with new one Error Code C7 1110 Error message Waste toner container is almost full Order new one Symptom The waste toner container is at the end of its life Troubleshooting method 1 Print the supply information report Check the life remaining of the waste toner container 2 If its life is at the end turn the machine off and replace the waste toner container with new one...

Page 132: ...2 C9 1126 Error message Replace with new Tray2 pickup roller End of life Replace with new Tray2 retard roller Symptom The pick up roller or reverse roller is at the end of its life Troubleshooting method 1 Turn the machine off 2 Replace the pick up roller Assy and reverse roller Assy from the tray2 Error Code C9 1162 Error message Replace with new MP pickup roller Symptom The MP pick up roller is ...

Page 133: ...aminated Clean the contaminated part or replace it b Check if the actuator is assembled correctly 3 If the pick up clutch is defective replace it Error Code H1 1252 Error message Paper is empty in Tray 2 Load paper Symptom Paper is empty in Tray1 Troubleshooting method 1 Take off the cassette If there is no paper on the tray2 load the paper 2 If the problem persists check the following a Check if ...

Page 134: ...f the jammed paper occurs continually check the followings a Check if the pick up forward reverse roller are worn out or contaminated Clean the contaminated part or replace it b Check if the actuator is assembled correctly 3 Check the motor operation gear in the PH drive unit If there is any defective parts replace it or PH drive unit 4 52 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 135: ...d part or replace it b Check if the actuator is assembled correctly 3 If the pick up clutch is defective replace it 4 If the problem persists replace the MP unit Error Code M1 5112 M1 5612 Error message Paper Empty in Tray1 Paper Empty in MP Tray Symptom Paper is empty in Tray1 Troubleshooting method 1 Take off the cassette If there is no paper on the tray load the paper 2 If the problem persists ...

Page 136: ... the following a Check if there is any obstacles or paper on the paper path Remove it b Check if the FRAME REGI unit and FRAME RATARD unit are assembled properly If there is any defective part in these units replace it or Assy c Check the motor operation gear in the PH drive unit If there is any defective parts replace it or PH drive unit d Check the T1 DRIVE unit If there is any defective parts r...

Page 137: ...ethod 1 Remove the jammed paper 2 If the problem persists check the following a Check if there is any obstacles or paper on the paper path Remove it b Check if the fuser unit is assembled properly If the fuser unit is defective replace it c Check if the exit unit has any defective parts Replace the exit unit Copyright 1995 2012 SAMSUNG All rights reserved 4 55 ...

Page 138: ...ine detected that the output tray has got full or the bin full sensor is defective Troubleshooting method 1 Remove the paper on the output tray 2 Check if the Bin full Sensor connector is connected properly Reconnect it 3 If the sensor is defective replace it 4 56 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 139: ...en on 2 If the error persists replace the main board Error Code S2 4120 Error message Door open Close it Symptom Door is open or the cover open switch is defective Troubleshooting method 1 Check if the front cover is closed perfectly 2 If the error persists check that the cover open sensor is working normally If it is defective replace the HVPS board Copyright 1995 2012 SAMSUNG All rights reserved...

Page 140: ...he followings a Check the connection between main board and OPE board Reconnect the harness b If the connection is OK replace the main board or OPE board Error Code S6 3123 S6 3128 Error message Network Problem IP Conflict 802 1x Network Error Symptom IP address conflicts with that of other system Troubleshooting method 1 Change the machine s IP address 2 Check the setting up for 802 1x confirmati...

Page 141: ...move and reinstall the fuser unit Turn the machine off Is this error message disappeared 2 Open the rear cover Check if the fuser pressure cam is working normally If the cam operation is normal replace the cam sensor 3 Remove the side cover Check if the fuser motor is working normally 4 Check if the swing gear is in the position below when the cam works If not replace the fuser drive unit Copyrigh...

Page 142: ...al Troubleshooting method 1 Check if the input voltage is normal 2 Turn the machine off Remove and reinstall the fuser unit Be careful when connecting the AC connector and Thermistor connector 3 Turn the machine on Is the error message is disappeared 4 Check the followings If the fuser unit has any problem replace it a Check if the fuser connector is connected properly b Check if the halogen lamp ...

Page 143: ...normally LSU Hsync signal is abnormal Troubleshooting method 1 Check if the LSU harness on the main board is connected properly 2 If it is OK check that the LSU harness on LSU board is connected properly 3 Check if the LSU harness is defective 4 If the problem persists replace the LSU 5 If the problem persists after replacing LSU replace the main board Copyright 1995 2012 SAMSUNG All rights reserv...

Page 144: ...e document jam occurs continually open the ADF cover top Check if the ADF pick up roller is contaminated or worn out Clean or replace it 4 If the pick up roller is OK check the followings a Check if the ADF motor is working normally b Check if the connector on the ADF joint board is connected correctly 5 If the problem persists replace the ADF unit Error Code U3 4110 Error message Door of scanner ...

Page 145: ...s damaged or contaminated Replace the ITB unit and test again 2 Vertical White Line Description White vertical voids in the image Cause and Check Point Solution Check if the LSU window or internal lenses of LSU is contaminated Clean the LSU window with recommended cleaner IPA Clean the window with a clean cotton swab If dirt is inside the LSU replace the LSU Check if there are scratches on the cir...

Page 146: ... dirty roller Check if the transfer roller is damaged or contaminated Replace the transfer roller and test again Check if paper transfer belt is damaged or contaminated Replace the ITB unit and test again 4 Dark or Black image Description The black page is printed out Cause and Check Point Solution No charging voltage in the HVPS Check the connecting state between the Main PBA and HVPS Reconnect t...

Page 147: ...U Check the connector of LSU Not working the developing bias voltage on HVPS Replace the HVPS 6 Uneven Density Description Print Density is uneven between left and right Cause and Check Point Solution The life of the Toner Cartridge has expired Replace the toner cartridge The pressure force in the left and right springs of the ITB unit is not even Replace the ITB Unit Copyright 1995 2012 SAMSUNG A...

Page 148: ...eplace the toner cartridge Bad contacts of HV terminals of the toner cartridge with high voltage terminals from printer set Clean all HV terminals in the cartridge and on the set frame Ensure all toner or paper dust particles are removed 8 Poor Fusing Description Toner is not properly fixed on paper Cause and Check Point Solution The media doesn t meet specification Use the proper media in specifi...

Page 149: ...d is bad Reconnect or replace the harness HVPS SMPS output is abnormal Replace the HVPS SMPS board 3 Calibrating the touch screen Touch screen model only Description Touch screen does not operate properly Check and cause Solution The linearity value for touch panel has changed due to using a machine long hours or surroundings 1 Turn off the machine 2 While pressing the number 0 on numeric keys tur...

Page 150: ...5 System Diagram 5 System Diagram 5 1 Block Diagram 5 1 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 151: ..._M nSH_LSU_M GND VDO1_P_M VDO1_N_M GND LD_PWR_Y GND nLDON_LSU_Y nSH_LSU_Y GND nHSYNC_YMC GND VDO1_P_Y VDO1_N_Y GND CN 1 LSU VIDEO DATA I F FFC CN 3 FRONT HOST 2mm 1 2 3 4 5 5V2 USBH_DN USBH_DP DGND DGND CN 4 USB HOST MAIN IF 2mm 1 2 3 4 5 5V2 USBH_DN USBH_DP DGND 3 3V_SUSP CN 2 GUI HOST IF 2mm 1 2 3 4 USBH_DN USBH_DP DGND DGND CN 3 FRONT HOS T 2m m 1 2 3 4 5 5V2 US BH_DN US BH_DP DGND DGND 1 2 3 4...

Page 152: ...e and easy troubleshooting as described in this service manual DVM Digital Volt Meter Standard Indicates more than 3 digits Cleaning Equipments Standard An IPA Isopropyl Alcohol dry wipe tissue or a gentle neutral detergent and lint free cloth Driver Standard type type M3 long M3 short M2 long M2 short Vacuum Cleaner Tweezers Standard For general home use small type Spring Hook Standard For genera...

Page 153: ...ting systems running on them The BOOTP servers assign the IP address from a pool of addresses to each client BOOTP enables diskless workstation computers to obtain an IP address prior to loading any advanced operating system CCD Charge Coupled Device CCD is a hardware which enables the scan job CCD Locking mechanism is also used to hold the CCD module to prevent any damage when you move the machin...

Page 154: ...f external behavior which is in contrast to simulation which concerns an abstract model of the system being simulated often considering its internal state Ethernet Ethernet is a frame based computer networking technology for local area networks LANs It defines wiring and signaling for the physical layer and frame formats and protocols for the media access control MAC data link layer of the OSI mod...

Page 155: ...t produces world wide industrial and commercial standards ITU T The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications Its main tasks include standardization allocation of the radio spectrum and organizing interconnection arrangements between different countries to allow international phone calls...

Page 156: ...come an industry standard Originally developed for early inkjet printers PCL has been released in varying levels for thermal dot matrix printer and laser printers PDF Portable Document Format PDF is a proprietary file format developed by Adobe Systems for representing two dimensional documents in a device independent and resolution independent format PostScript PS PostScript PS is a page descripti...

Page 157: ...N compliant program a scan can be initiated from within the program It is an image capture API for Microsoft Windows and Apple Macintosh operating systems UNC Path Uniform Naming Convention UNC is a standard way to access network shares in Window NT and other Microsoft products The format of a UNC path is servername sharename Additional directory URL Uniform Resource Locator URL is the global addr...

Page 158: ...nection easily without a computer XPS XML Paper Specification XPS is a specification for a Page Description Language PDL and a new document format which has benefits for portable document and electronic document developed by Microsoft It is an XML based specification based on a new print path and a vector based device independent document format 6 7 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 159: ...apan https gspn2 samsungcsportal com N America S America https gspn3 samsungcsportal com This Service Manual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished under applicable International and or domestic law 2012 Samsung Electronics Co Ltd All rights reserved Printed in Korea Code No ...

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