Samsung CLP-36 W Series User Manual Download Page 1

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BASIC

User’s Guide

CLP-36x Series

CLP-36xW Series

BASIC

User’s Guide

This guide provides information concerning installation, basic operation and
troubleshooting on windows.

ADVANCED

This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.

Some features may not be available depending on models or countries.

Summary of Contents for CLP-36 W Series

Page 1: ...information concerning installation basic operation and troubleshooting on windows ADVANCED This guide provides information about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries ...

Page 2: ...ay 26 Basic printing 33 3 Maintenance Ordering supplies and accessories 39 Available supplies 40 Available maintenance parts 42 Storing the toner cartridge 43 Redistributing toner 45 Replacing the toner cartridge 47 Replacing the waste toner container 49 Replacing the imaging unit 51 Cleaning the machine 53 Tips for moving storing your machine 55 4 Troubleshooting Tips for avoiding paper jams 57 C...

Page 3: ...know before using the machine Key benefits 4 Features by models 6 Useful to know 9 About this user s guide 10 Safety information 11 Machine overview 16 Control panel overview 19 Turning on the machine 21 Installing the driver locally 22 Reinstalling the driver 23 ...

Page 4: ...int on the go from your smartphone or computer using Google Cloud Print enabled appsG see Google Cloud Print on page 130 Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboardG see Easy Capture Manager on page 148 Samsung Easy Printer Manager and Samsung Printer Status are a program that monitors and informs you of the machine s st...

Page 5: ...on page 136 You can print in various operating systems see System requirements on page 70 Your machine is equipped with a USB interface and or a network interface Supports various wireless network setting method Using the WPS Wi Fi Protected Setup button You can easily connect to a wireless network using the WPS button on the machine and the access point a wireless router Using the USB cable or a ...

Page 6: ...Features by models Some features and optional goods may not be available depending on model or country Operating System Operating System CLP 36x Series CLP 36xW Series Windows Macintosh Linux ...

Page 7: ...PS printer drivera a For XPS driver You can install the XPS printer driver in the Custom Installation window Refer to Software CD that was provided with your machine Samsung Easy Printer Manager Samsung Easy Color Managerb b Download the software from the Samsung website and install it http www samsung com find your product Support or Downloads Before installing check whether your computer s OS su...

Page 8: ...ANa a Depending on your country wireless LAN card may not be available For some counties only 802 11 b g can be applied Contact your local Samsung dealer or the retailer where you bought your machine IPv6 Google Cloud Print Eco printing Easy Eco Driver b b Setting the ECO settings is available from the windows driver Wi Fi Protected Setup WPS Manual duplex 2 sided printingc c Available for Windows...

Page 9: ...eshoot accordingly see Understanding the status LED on page 61 A paper jam has occurred Open and close the top cover see Front view on page 17 Check the instructions on removing jammed paper in this manual and troubleshoot accordingly see Clearing paper jams on page 58 Printouts are blurry The toner level might be low or uneven Shake the toner cartridge Try a different print quality setting Replac...

Page 10: ...ing on its options or model you purchased The screenshots in this user s guide may differ from your machine depending on the machine s firmware driver version The procedures in this user s guide are mainly based on Windows 7 1 Conventions Some terms in this guide are used interchangeably as below Document is synonymous with original Paper is synonymous with media or print media Machine refers to p...

Page 11: ...d is damaged or if the electrical outlet is not grounded This could result in electric shock or fire Do not place anything on top of the machine water small metal or heavy objects candles lit cigarettes etc This could result in electric shock or fire If the machine gets overheated it releases smoke makes strange noises or generates an odd odor immediately turn off the power switch and unplug the m...

Page 12: ...f the plug does not easily enter the electrical outlet do not attempt to force it in Call an electrician to change the electrical outlet or this could result in electric shock Do not allow pets to chew on the AC power telephone or PC interface cords This could result in electric shock or fire and or injury to your pet Do not forcefully pull the paper out during printing It can cause damage to the ...

Page 13: ... turn the power off and disconnect all cords The information below are only suggestions based on the units weight If you have a medical condition that prevents you from lifting do not lift the machine Ask for help and always use the appropriate amount of people to left the device safety Then lift the machine If the machine weighs under 20 kg 44 09 lbs lift with 1 person If the machine weighs 20 kg...

Page 14: ...s a closet If the machine is not well ventilated this could result in fire The machine should be connected to the power level which is specified on the label If you are unsure and want to check the power level you are using contact the electrical utility company a AWG American Wire Gauge Unplug this product from the wall outlet before cleaning the inside of the machine Do not clean the machine wit...

Page 15: ... shock or fire Do not disassemble the toner cartridge Toner dust can be dangerous if inhaled or ingested Do not burn any of the supplies such as toner cartridge or fuser unit This could cause an explosion or uncontrollable fire When storing supplies such as toner cartridges keep them away from children Toner dust can be dangerous if inhaled or ingested When changing the toner cartridge or removing...

Page 16: ...es Power cord Quick installation guide Software CDa a The software CD contains the printer drivers and software applications Misc accessoriesb b Miscellaneous accessories included with your machine may vary by country of purchase and specific model ...

Page 17: ... model Some features and optional goods may not be available depending on model or country see Features by models on page 6 1 Output tray 2 Output support 3 Top cover 4 Control Panel 5 Tray 6 Front cover 7 Front cover release button 8 Toner cartridges 9 Waster toner container 10 Imaging unit 1 2 3 4 5 6 7 8 9 10 ...

Page 18: ...tration may differ from your machine depending on its model Some features and optional goods may not be available depending on model or country see Features by models on page 6 1 Rear cover 2 Power receptacle 3 USB port 4 Network porta a CLP 36xW only 1 4 3 2 ...

Page 19: ...n and the green LED will start blinking If you want to print only the active screen release the button when the green LED stops blinking If you want to print the whole screen release the button while it s blinking Manual print Press this button each time you load a sheet of paper in the tray if you have selected Manual Feeder for Source in your printer driver Print Screen can only be used in the W...

Page 20: ...ints event log report usage counter Press and hold this button for about 4 seconds until the green LED blinks quickly and release Prints supplies info report Press and hold this button for about 6 seconds until the green LED on and release 5 Power Wakeup You can turn the power off or wake the machine up from the sleep mode with this button 6 Status LED Shows the status of your machine see Status L...

Page 21: ...ntroduction Turning on the machine 1 Connect the machine to the electricity supply first 2 press Power Wakeup on the control panel If you want to turn the power off press Power Wakeup on the control panel 1 2 ...

Page 22: ...installation window in this User s Guide may differ depending on the machine and interface in use Only use a USB cable no longer than 3 meters 118 inches 12 Windows 1 Make sure that the machine is connected to your computer and powered on If the Found New Hardware Wizard appears during the installation procedure click Cancel to close the window 2 Insert the supplied software CD into your CD ROM dr...

Page 23: ...ke sure that the machine is connected to your computer and powered on 2 From the Start menu select Programs or All Programs Samsung Printers your printer driver name Uninstall 3 Follow the instructions in the installation window 4 Insert the software CD into your CD ROM drive and install the driver again see Installing the driver locally on page 22 ...

Page 24: ... want to set the machine s default settings Refer to the next section if you would like to set or change values This chapter provides information about the overall menu structure and the basic setup options Printing a demo page 25 Media and tray 26 Basic printing 33 ...

Page 25: ...sage Printing a demo page Print a demo page to make sure that the machine is operating correctly Windows only To print a demo page Open the Printing Preferences see Opening printing preferences on page 34 Samsung tab Demo page ...

Page 26: ...machine It could cause damage to the machine Using inflammable print media can cause a fire Use designated print mediaG see Print media specifications on page 67 The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit andS in rare cases may cause a fire 1 Tray overview To change the size you need to adjust the paper guide If you do not adjust the g...

Page 27: ... paper tray see Tray overview on page 26 2 Open the paper cover 3 Press and unlatch the guide lock in the tray pull the tray out manually Then adjust the paper length guide and paper width guide 4 Flex or fan the edge of the paper stack to separate the pages before loading papers 2 1 2 3 ...

Page 28: ...ength guide and paper width guide For paper longer than Legal sized press and unlatch the guide lock in the tray pull the tray out manually Then adjust the paper length guide and paper width guide Do not push the paper width guide too far causing the media to warp Do not use a paper with a leading edge curl it may cause a paper jam or the paper can be wrinkled If you do not adjust the paper width ...

Page 29: ...d type on page 32 The settings made from the machine driver override the settings on the control panel a To print in application open an application and start the print menu b Open Printing Preferences see Opening printing preferences on page 34 c Press the Paper tab in Printing Preferences and select an appropriate paper type For example if you want to use a label set the paper type to Label d Se...

Page 30: ...Opening printing preferences on page 34 For example if you want to print on labels select Labels for Paper Type Whenusing specialmedia we recommend you feed one sheetat a time see Print media specifications on page 67 To see for paper weights for each sheet refer to Print media specifications on page 67 Included Blank Not available Types Traya Plain Thick Thin Bond Color CardStock Labels Preprinte...

Page 31: ...re than mm of curl in any direction Condition Do not use labels with wrinkles bubbles or other indications of separation Make sure that there is no exposed adhesive material between labels Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to machine components Do not run a sheet of labels through the machine more than once ...

Page 32: ...70 C 338 F Preprinted paper ink must be non flammable and should not adversely affect machine rollers Before you load preprinted paper verify that the ink on the paper is dry During the fusing process wet ink can come off preprinted paper reducing print quality 4 Setting the paper size and type After loading paper in the paper tray set the paper size and type Open the Printing Preferences see Open...

Page 33: ...ing Preferences window is for Notepad in Windows 7 1 Open the document you want to print 2 Select Print from the File menu 3 Select your machine from the Select Printer list 4 The basic print settings including the number of copies and print range are selected within the Print window To take advantage of the advanced printing features click Properties or PreferencesfromthePrintwindow see Openingpr...

Page 34: ...ting Preferences window that appears in this user s guide may differ depending on the machine in use However the composition of the Printing Preferences window is similar When you select an option in Printing Preferences you may see a warning mark or An mark means you can select that certain option but it is not recommended and an mark means you cannot select that option due to the machine s setti...

Page 35: ...e Samsung tab allows you to save the current preferences for future use To save a Favorites item follow these steps 1 Change the settings as needed on each tab 2 Enter a name for the item in the Favorites input box 3 Click Save 4 Enter name and description and then select the desired icon 5 Click OK When you save Favorites all current driver settings are saved To use a saved setting select it in t...

Page 36: ...LQWHU 0DQDJHU program For Windows and Macintosh users you set from Samsung Easy Printer Manager Switch to advanced mode Device Settings see Device Settings on page 156 The settings set from the machine s driver override the settings on the control panel Setting eco mode on the driver Open the Eco tab to set Eco mode When you see the eco image that means the eco mode is currently enabled Another wa...

Page 37: ...ngs you selected The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled Refers to the calculation coefficient about CO2 energy and paper from IEA the index of Ministry of Internal Affairs and Communication of Japan and www remanufacturing org uk Each model has a different index The power consumption in printi...

Page 38: ...your machine Ordering supplies and accessories 39 Available supplies 40 Available maintenance parts 42 Storing the toner cartridge 43 Redistributing toner 45 Replacing the toner cartridge 47 Replacing the waste toner container 49 Replacing the imaging unit 51 Cleaning the machine 53 Tips for moving storing your machine 55 ...

Page 39: ... to obtain the list of available supplies and maintenance parts To order Samsung authorized supplies accessories and maintenance parts contact your local Samsung dealer or the retailer where you purchased your machine You can also visit www samsung com supplies and then select your country region to obtain the contact information for service ...

Page 40: ...ng to the specific country conditions Type Average yielda a Declared yield value in accordance with ISO IEC 19798 The number of pages may be affected by operating environment printing interval graphics media type and media size Part name Toner cartridge Average continuous black cartridge yield Approx 1 500 standard pages Black Average continuous color cartridge yield Approx 1 000 standard pages Ye...

Page 41: ...enuine Samsung toner cartridge such as refilled or remanufactured toner Samsung cannot guarantee non genuine Samsung toner cartridge s quality Service or repair required as a result of using non genuine Samsung toner cartridges will not be covered under the machine s warranty ...

Page 42: ...lting from worn parts see table below The purpose of which is to maintain your machine in top working condition The maintenance parts below should be replaced when the life span of each item has been met Parts Average yielda a It will be affected by the operating system used computing performance application software connecting method media type media size and job complexity Fuser unit Approx 20 0...

Page 43: ...and store in a dark cabinet Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life Do not store on the floor If the toner cartridge is removed from the printer follow the instructions below to store the toner cartridge properly Store the cartridge inside the protective bag from the original package Store lying flat not standing on end with the same sid...

Page 44: ...e brand refilled or remanufactured toner cartridges Samsung s printer warranty does not cover damage to the machine caused by the use of a refilled remanufactured or non Samsung brand toner cartridges 3 Estimated cartridge life Estimated cartridge life the life of the toner cartridge or imaging unit yield depends on the amount of toner that print jobs require The actual print yield may vary depend...

Page 45: ...rint quality by redistributing the remaining toner in the cartridge In some cases white streaks or light printing will still occur even after you have redistributed the toner Before opening the top cover close the output support first If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric Printing even after the toner empty stat...

Page 46: ...Redistributing toner 46 3 Maintenance ...

Page 47: ...e package They might scratch the drum of the cartridge If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric Shake the toner cartridge thoroughly it will increase the initial print quality Do not touch the green underside of the toner cartridge Use the handle on the cartridge to avoid touching this area Printing even after the ...

Page 48: ...Replacing the toner cartridge 48 3 Maintenance When a toner cartridge has reached the end of life the machine will stop printing ...

Page 49: ...inter stops printing Toner particles can be released inside the machine but it does not mean the machine is damaged Contact a service representative when print quality problems occur When you pull out the waste toner container out of the machine move the container carefully not to drop it from your hands Make sure that you lay the waste toner container on a flat surface so that the toner does not ...

Page 50: ...Replacing the waste toner container 50 3 Maintenance The order information is provided for optional accessories see Available supplies on page 40 ...

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