Samsung CL-29M21FQ Owner'S Instructions Manual Download

Page: 56 / 61

R O U B L E S H O O T I N G

English - 56

C h a p t e r F i v e

Problem

Possible Solution

Poor picture.

Try another channel.
Adjust the antenna.
Check all wire connections.

Poor sound quality.

Try another channel.
Adjust the antenna.

No picture or sound.

Try another channel.
Press the

TV/VIDEO

button.

Make sure the TV is plugged in.
Check the antenna connections.
Make sure the

MUTE

button is off.

No color, wrong colors or tints.

Make sure the program is broadcast in color.
Adjust the picture settings.

Picture rolls vertically.

Adjust the antenna.
Check all wire connections.
If you are using a VCR, check the tracking.

The TV operates erratically.

Unplug the TV for 30 seconds, then try
operating it again.

Your remote control does not

Make sure the remote has batteries.

operate your TV.

Check that the “+” and “-” ends of the batteries
are inserted correctly.
Check that the batteries are drained.

The TV won’t turn on.

Make sure the wall outlet is working.
Make sure the TV is plugged in.
Make sure the remote has batteries.

If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, then call your nearest Samsung authorized
service center.

Identifying Problems

Summary of Contents for CL-29M21FQ

Page 1: ...Owner s Instructions COLOR TELEVISION Register your product at www samsung com global register CL21M2 CL21M21 CL21T21 CL29M2 CL29M16 CL29M21 CL29T21 ...

Page 2: ...cs and images on screen such as the dark side bars on non expanded standard format television video and programming should be limited to no more than 15 of the total television viewing per week Additionally viewing other stationary images and text such as stock market reports video game displays station logos web sites or computer graphics and patterns should be limited as described above for all ...

Page 3: ...to Record from the TV 15 Connecting a DVD Player 16 Connecting to Y PB PR 16 Connecting to Regular Audio and Video Jacks 16 Connecting a Camcorder 17 Connecting to an Analog Amplifier 17 Chapter 3 Operation 18 Turning the TV On and Off 18 Plug Play Feature 18 Viewing the Menus and On Screen Displays 20 Viewing the Menus 20 Viewing the Display 20 Selecting a Menu Language 21 Memorizing the Channels...

Page 4: ...ing on the model 42 Activating the PIP 42 Selecting an External Source 43 Swapping the Sub Picture and Main Picture 43 Changing the Size of the Sub Picture 43 Changing the Position of the Sub Picture 44 Changing the Channel of the Sub Picture 44 Using the R Surf Feature 45 Choosing a Multi Channel Sound MTS track 46 Extra Sound Settings Auto Volume Pseudo Stereo or Turbo Plus 47 Setting the On Off...

Page 5: ... channel tuning for up to 181 channels A special filter to reduce or eliminate reception problems A built in multi channel sound decoder for stereo and bilingual listening Built in dual channel speakers A special sleep timer Picture In Picture depending on the model Accessories Once you have unpacked your TV check to make sure that you have all the parts shown here If any piece is missing or broke...

Page 6: ...n screen menu Remote Control Sensor Aim the remote control towards this spot on the TV Indicator depending on the model Stand By green Lights up when you turn the power off Power Off green Power On Off TIMER Green When the TV is turned on the TIMER indicator blinks five times This indicator illuminates when the TIMER mode is set to the On position after setting the clock and either the On timer or...

Page 7: ...nput Connect audio signals from a camcorder or video game VIDEO Input Connect a video signal from a camcorder or video game S VIDEO Input Connect an S Video signal from a camcorder or video game Headphone Connect a set of external headphones to this jack for private listening Please be sure to match the color coded input terminals and cable jacks CL21M2 CL21M21 CL21T21 CL29M16 CL29M21 CL29T21 CL29...

Page 8: ...put jacks Connect to the audio output jacks of VCRs DVD players and similar devices When using the S Video or Component Video input connect audio jacks to AV IN 2 AUDIO L R S Video Input jack Depending on the model Connect to S Video output jack of an S VHS VCR or DVD player Component Video Input jacks Y PB PR Connect to the Component audio and video outputs of a DVD or DTV set top box 480i video ...

Page 9: ...g the on screen menus press ENTER to activate or change a particular item PRE CH Tunes to the previous channel TV VIDEO Press to display all of the available video sources CH CH Press to change channels æ INFO Press to display information on the TV screen EXIT Press to exit the menu fi R SURF Press to automatically return to a preferred channel after a user preset time delay Refer to page 45 ı MTS...

Page 10: ... for a long time The remote control can be used up to about 23 feet from the TV Assuming typical TV usage the batteries last for about one year 2 Install two AAA size batteries ˇ Make sure to match the and ends of the batteries with the diagram inside the compartment Installing Batteries in the Remote Control 1 Slide the cover out completely ...

Page 11: ...ve two antennas see Separate VHF and UHF Antennas on the next page Antennas with 300 ohm Flat Twin Leads If you are using an off air antenna such as a roof antenna or rabbit ears that has 300 ohm twin flat leads follow the directions below 1 Place the wires from the twin leads under the screws on the 300 75 ohm adaptor not supplied Use a screwdriver to tighten the screws 2 Plug the adaptor into th...

Page 12: ...nna signals before connecting the antennas to the TV This procedure requires an optional combiner adaptor available at most electronics shops 1 Connect both antenna leads to the combiner 2 Plug the combiner into the VHF UHF terminal on the rear panel Antennas with 75 ohm Round Leads 1 Plug the antenna lead into the VHF UHF terminal on the rear panel ...

Page 13: ...he incoming cable into the VHF UHF terminal on the rear panel Connecting to a Cable Box that Descrambles All Channels 1 Find the cable that is connected to the ANTENNA OUT terminal on your cable box ˇ This terminal might be labelled ANT OUT VHF OUT or simply OUT 2 Connect the other end of this cable to the VHF UHF terminal on the rear panel ...

Page 14: ...x Incoming Cable Cable Box Splitter 3 Connect a coaxial cable between the ANTENNA OUT terminal on the cable box and the B IN terminal on the RF A B switch 4 Connect another cable between the other OUT terminal on the splitter and the A IN terminal on the RF A B switch 5 Connect the last coaxial cable between the OUT terminal on the RF A B switch and the VHF UHF terminal on the rear panel After you...

Page 15: ... IN 2 VIDEO or S Video jack on the TV and the VIDEO OUT jack on the VCR Refer to your VCR s instructions for more information about how to view your VCR tape Also you can connect to AV IN 2 on the side panel of TV Connecting a Second VCR to Record from the TV Your TV can send out signals of its picture and sound to be recorded by a second VCR To do this connect your second VCR as follows 1 Connect...

Page 16: ...NENT IN Y PB PR jacks on the TV and the COMPONENT VIDEO OUT Y PB PR jacks on the DVD player For an explanation of Component video see your DVD player s owner s instruction 1 Connect a set of audio cables between the AV IN 1 L R or AV IN 2 L R jacks on the TV and the AUDIO OUT jacks on the DVD player 2 Connect a video cable between the AV IN 1 VIDEO or AV IN 2 VIDEO jack on the TV and the VIDEO OUT...

Page 17: ... cable between the AV IN 2 VIDEO jack on the TV and the VIDEO OUT jacks on the Camcorder The audio video cables shown here are usually included with a Camcorder If not check your local electronics store If your Camcorder is stereo you need to connect a set of two cables Connecting to an Analog Amplifier The AV OUT L R jacks cannot be used for external speakers You must hook them up to an amplifier...

Page 18: ...control You can also use the POWER button on the front panel Plug Play Feature When the TV is initially powered On basic customer settings proceed automatically and subsequently Setting the language Antenna input check Channel Memorize and Time Setting The Plug Play function operates after plugging in the TV for the first time Plug Play Start Plug Play Enter Exit OK Plug Play Move Enter Skip Langu...

Page 19: ...to select Setup then press the ENTER button The Plug Play is selected 3 Press the ENTER button The Start Plug Play is displayed Move Enter Return Setup Plug Play ˆ Language English ˆ Time ˆ Caption ˆ Blue Screen Off ˆ Melody On ˆ Demonstration ˆ 5 Press the ENTER button to stop 4 Press the ENTER button to start The TV begins memorizing all available channels Plug Play Enter Skip Auto Program 0 Sta...

Page 20: ...o items in the menu the icon is selected Press the ENTER or ˆ button to enter items in the menu Press the ˇ ˆ button to change the selected items Press the MENU or ˇ button to return to the previous menu 3 Press the EXIT button to exit ˇ You can also use the MENU VOL and CH buttons on the control panel of the TV to make selections Press the INFO button on the remote control The TV displays the cur...

Page 21: ...on to select Language then press the ENTER button Press the or button to select English Español Português or Français then press the ENTER button Press the EXIT button to exit Move Enter Return Setup Plug Play ˆ Language English ˆ Time ˆ Caption ˆ Blue Screen Off ˆ Melody On ˆ Demonstration ˆ Move Enter Return Language English Español Português Français ...

Page 22: ...ding and deleting channels manual Selecting the Video Signal Source Before your television can begin memorizing the available channels you must specify the type of signal source that is connected to the TV i e an antenna or a cable system 1 Press the MENU button Press the or button to select Channel then press the ENTER button 2 Press the ENTER button to select Air Cable Press the or button to sel...

Page 23: ...press the ENTER button Move Enter Return Channel Air Cable Air ˆ Auto Program ˆ Add Delete ˆ Fine Tune ˆ Name ˆ LNA Off ˆ Search Enter Return Air 3 3 Stop Search Enter Return 0 Start ˇ The TV must be connected to an antenna in order to receive TV signals Even if a particular channel is deleted from the memory you can always tune to that channel directly by using the number buttons on the remote co...

Page 24: ...ER button Press the or button to select the desired channel then press the ENTER button 3 Press the or button to select Added or Deleted then press the ENTER button Press the EXIT button to exit Move Enter Return Channel Air Cable Air ˆ Auto Program ˆ Add Delete ˆ Fine Tune ˆ Name ˆ LNA Off ˆ Move Enter Return Add Delete More 2 Deleted 3 Deleted 4 Deleted 5 Deleted 6 Deleted More Move Enter Return...

Page 25: ...e number buttons to go directly to a channel For example to select channel 27 press 2 then 7 The TV will change channels when you press the second number When you use the number buttons you can directly select channels that were either erased or not memorized To select a channel over 100 press the 100 button For channel 122 press 100 then 2 then 2 To change to single digit channels 0 9 faster pres...

Page 26: ...r button to select the channel to be assigned to a new name then press the ENTER button 3 Press the or button to select a letter a number or a blank Results in this sequence A Z 0 9 blank Press the ˆ button to switch to the next field which will be selected Select a second letter or digit by pressing the or button as above Repeat the process to select the last two digits When you have finished pre...

Page 27: ...t light in the room Choose Standard for the standard factory settings Choose Movie when viewing a movie Choose Custom if you want to adjust the settings according to personal preference 1 Press the MENU button Press the or button to select Picture then press the ENTER button 2 Press the ENTER button to select Mode Press the ENTER button again Press the or button to select a particular item then pr...

Page 28: ...ect Mode Press the ENTER button again Press the or button to select a particular item Dynamic Standard Movie or Custom then press the ENTER button 3 Press the or button to select a particular item Contrast Brightness Sharpness Color or Tint then press the ENTER button Contrast 100 Move Enter Return Picture Mode Dynamic ˆ Size Normal ˆ Digital NR Off ˆ DNIe Jr On ˆ Tilt 0 PIP ˆ Move Enter Return Mo...

Page 29: ...reset function is set for each mode Dynamic Standard Movie or Custom The previously adjusted settings will be reset to the factory defaults Resetting the Picture Settings to the Factory Defaults Move Enter Return Mode Mode Dynamic Contrast 100 Brightness 50 Sharpness 75 Color 50 Tint G 50 R 50 Color Tone Cool1 Reset Cool2 Cool1 Normal Warm1 Warm2 Move Enter Return Mode Mode Dynamic ˆ Contrast 100 ...

Page 30: ...t any time you can temporarily cut off the sound using the MUTE button 1 Press the MUTE button and the sound cuts off The is displayed To turn MUTE off press the MUTE button again or press either the VOL or VOL button Press the VOL or VOL buttons to increase or decrease the volume ...

Page 31: ... Movie when watching movies Choose Speech when watching a show that is mostly dialog i e news Choose Custom to recall your personalized settings 2 Press the ENTER button to select Mode Press the or button to select a particular item then press the ENTER button Press the EXIT button to exit 1 Press the MENU button Press the or button to select Sound then press the ENTER button Move Enter Return Sou...

Page 32: ...und The sound settings can be adjusted to suit your personal preferences Alternatively you can use one of the automatic settings See page 31 Move Enter Return Sound Mode Custom ˆ Equalizer ˆ MTS Stereo ˆ Auto Volume Off ˆ Pseudo Stereo Off ˆ Turbo Plus Off ˆ Move Adjust Return Equalizer R L 100 300 1K 3K 10K If you make any changes to the equalizer settings the sound mode is automatically switched...

Page 33: ... the clock by pressing the or button Press the EXIT button to exit 2 Press the or button to select Time then press the ENTER button English 33 Move Enter Return Setup Plug Play ˆ Language English ˆ Time ˆ Caption ˆ Blue Screen Off ˆ Melody On ˆ Demonstration ˆ Move Enter Return Time Clock am Sleep Timer Off ˆ On Timer am Off Off Timer am Off On Timer Channel 3 On Timer Volume 10 Move Adjust Return...

Page 34: ...nt such as a VCR DVD set top box and the TV source broadcast or cable Setting the Signal Source 1 Press the MENU button Press the ENTER button to select Input 2 Press the ENTER button to select Source List Press the or button to select the desired signal source then press the ENTER button AV 1 OPERATION English 34 Move Enter Return Input Source List TV ˆ Edit Name ˆ Move Enter Return Source List T...

Page 35: ...l device VCR DVD Cable STB Sat STB AV Receiver DVD Receiver Game Camcorder DVD Combo Press the ENTER button Press the EXIT button to exit 1 Press the MENU button Press the ENTER button to select Input Move Enter Return Input Source List TV ˆ Edit Name ˆ Move Enter Return Input Source List TV ˆ Edit Name ˆ Move Enter Return Edit Name AV1 ˆ AV2 ˆ S Video ˆ Component ˆ Move Enter Return Edit Name AV1...

Page 36: ...the fine tuning setting in the TV s memory press the MENU button To reset the fine tuning to 0 select Reset by pressing the or button then press the ENTER button Press the EXIT button to exit 1 Press the MENU button Press the or button to select Channel then press the ENTER button Move Enter Return Channel Air Cable Air ˆ Auto Program ˆ Add Delete ˆ Fine Tune ˆ Name ˆ LNA Off ˆ Reset Fine Tune Mov...

Page 37: ...button to select Normal or Zoom then press the ENTER button Press the EXIT button to exit Move Enter Return Picture Mode Dynamic ˆ Size Normal ˆ Digital NR Off ˆ DNIe Jr On ˆ Tilt 0 PIP ˆ Move Enter Return Picture Mode Dynamic Size Normal Digital NR Off DNIe Jr On Tilt 0 PIP Normal Zoom Changing the Screen Size Normal 4 3 Sets the picture to 4 3 normal mode Zoom Magnifies the size of the picture ...

Page 38: ...el to obtain the optimum picture 1 Press the MENU button Press the or button to select Channel then press the ENTER button 2 Press the or button to select LNA then press the ENTER button Press the or button to select On or Off then press the ENTER button Press the EXIT button to exit Move Enter Return Channel Air Cable Air Auto Program Add Delete Fine Tune Name LNA Off Off On Move Enter Return Cha...

Page 39: ...ss the or button to select Picture then press the ENTER button 2 Press the or button to select Digital NR then press the ENTER button Press the or button to select On or Off then press the ENTER button Press the EXIT button to exit Move Enter Return Picture Mode Dynamic ˆ Size Normal ˆ Digital NR Off ˆ DNIe Jr On ˆ Tilt 0 PIP ˆ Move Enter Return Picture Mode Dynamic Size Normal Digital NR Off DNIe...

Page 40: ...ect Picture then press the ENTER button 2 Press the or button to select Tilt Move Enter Return Picture Mode Dynamic ˆ Size Normal ˆ Digital NR Off ˆ DNIe Jr On ˆ Tilt 0 PIP ˆ Move Adjust Return Picture Mode Dynamic ˆ Size Normal ˆ Digital NR Off ˆ DNIe Jr On ˆ Tilt 0 PIP ˆ 3 Press the ˇ or ˆ button to adjust the Tilt Press the EXIT button to exit Move Adjust Return Picture Mode Dynamic ˆ Size Norm...

Page 41: ...ailed image to you DNIe Jr technology will fit every signal into your eyes 1 Press the MENU button Press the or button to select Picture then press the ENTER button 2 Press the or button to select DNIe Jr then press the ENTER button Press the ˇ or ˆ button to select On or Off then press the ENTER button Press the EXIT button to exit Move Enter Return Picture Mode Dynamic ˆ Size Normal ˆ Digital NR...

Page 42: ...icture Mode Dynamic ˆ Size Normal ˆ Digital NR Off ˆ DNIe Jr On ˆ Tilt 0 PIP ˆ Move Enter Return PIP PIP On Source AV1 Swap Size Large Position Channel 3 Off On ˇ If you turn TV off while watching and turn it on again the PIP window will disappear ˇ If the PIP is activated On when the picture size is set to Zoom mode the picture size is automatically converted into Normal mode However you can sele...

Page 43: ...s the ENTER button The sub picture is displayed in the main picture and vice versa Move Enter Return PIP PIP On ˆ Source AV1 ˆ Swap ˆ Size Large ˆ Position ˆ Channel 3 Alternate method Press the SWAP button on the remote control repeatedly to exchange the sub picture and the main picture Alternate method Press the SIZE button on the remote control repeatedly to select the size for sub picture Chan...

Page 44: ... Position Channel 3 Changing the Channel of the Sub Picture 7 Press the or button to select Channel then press the ENTER button Press the ˇ or ˆ button to select a channel of the sub picture then press the ENTER button Move Adjust Return PIP ˇ You can select the Channel when the Source is set to TV Alternate method Press the CH or button on the remote control repeatedly to select a channel of the ...

Page 45: ...To use the R Surf feature 1 While you are watching the channel to which you want to return press the R SURF button The Surf Off is displayed 2 Press the R SURF button again to set the timer in thirty second intervals up to five minutes 3 The time you set will begin counting down on the screen When the time runs out the TV will return to the channel you were watching when you set the timer Surf Off...

Page 46: ...ter Return Sound Mode Custom ˆ Equalizer ˆ MTS Stereo ˆ Auto Volume Off ˆ Pseudo Stereo Off ˆ Turbo Plus Off ˆ Move Enter Return Sound Mode Custom Equalizer MTS Stereo Auto Volume Off Pseudo Stereo Off Turbo Plus Off Mono Stereo SAP Alternate method Press the MTS button on the remote control repeatedly to select one of the settings Choose Mono for channels that are broadcasting in mono or if you a...

Page 47: ...two identical left and right channels Once the Pseudo Stereo is set to On or Off the setting applies to the sound effects such as Standard Music Movie and Speech Turbo Plus Turbo Plus emphasizes the bass and treble frequencies to add fullness to the sound 2 Press the or button to select the required item Auto Volume Pseudo Stereo or Turbo Sound then press the ENTER button Press the or button to se...

Page 48: ...onstration ˆ Move Enter Return Time Clock 09 30 am Sleep Timer Off ˆ On Timer am Off Off Timer am Off On Timer Channel 3 On Timer Volume 10 ˇ The current time will appear every time you press the INFO button ˇ You must set the clock first Move Adjust Return Time Clock 09 30 am Sleep Timer Off ˆ On Timer 12 00 am Off Off Timer am Off On Timer Channel 3 On Timer Volume 10 Move Enter Return Time Cloc...

Page 49: ... Channel or On Timer Volume Press the ˇ or ˆ button to select the desired channel or adjust volume level Press the EXIT button to exit Move Adjust Return Time Clock 09 30 am Sleep Timer Off ˆ On Timer 06 30 am On Off Timer 11 00 pm On On Timer Channel 3 On Timer Volume 10 Move Adjust Return Time Clock 09 30 am Sleep Timer Off ˆ On Timer 06 30 am On Off Timer 11 00 pm On On Timer Channel 3 On Timer...

Page 50: ...erval then press the ENTER button Press the EXIT button to exit Move Enter Return Setup Plug Play ˆ Language English ˆ Time ˆ Caption ˆ Blue Screen Off ˆ Melody On ˆ Demonstration ˆ Move Enter Return Time Clock 09 30 am Sleep Timer Off On Timer 06 30 am On Off Timer 11 00 am On On Timer Channel 1 On Timer Volume 10 Off 30 60 90 120 150 180 Alternate method Press the SLEEP button on the remote cont...

Page 51: ... button to select On then press the ENTER button Move Enter Return Setup Plug Play ˆ Language English ˆ Time ˆ Caption ˆ Blue Screen Off ˆ Melody On ˆ Demonstration ˆ Move Enter Return Caption Caption On Mode Caption Channel 1 Field 1 3 Press the or button to select Mode then press the ENTER button Press the or button to select Caption or Text then press the ENTER button Off On Move Enter Return C...

Page 52: ... 2 has subtitles in Spanish 4 Depending on the particular broadcast it might be necessary to make changes to Channel and Field Press the or button to select Channel or Field then press the ENTER button Press the or button to select 1 or 2 then press the ENTER button Press the EXIT button to exit Move Enter Return Caption Caption On Mode Caption Channel 1 Field 1 1 2 Move Enter Return Caption Capti...

Page 53: ... the MENU button Press the or button to select Setup then press the ENTER button 2 Press the or button to select Blue Screen then press the ENTER button Press the or button to select On or Off then press the ENTER button Press the EXIT button to exit Move Enter Return Setup Plug Play ˆ Language English ˆ Time ˆ Caption ˆ Blue Screen Off ˆ Melody On ˆ Demonstration ˆ Move Enter Return Setup Plug Pl...

Page 54: ...utton 2 Press the or button to select Melody then press the ENTER button Press the or button to select On or Off then press the ENTER button Press the EXIT button to exit Move Enter Return Setup Plug Play ˆ Language English ˆ Time ˆ Caption ˆ Blue Screen Off ˆ Melody On ˆ Demonstration ˆ Move Enter Return Setup Plug Play Language English Time Caption Blue Screen Off Melody On Demonstration Off On ...

Page 55: ...ss the or button to select Demonstration then press the ENTER button Each of the menu options is displayed in turn When you wish to stop the demonstration press any button on the remote control Press the EXIT button to exit Move Enter Return Setup Plug Play ˆ Language English ˆ Time ˆ Caption ˆ Blue Screen Off ˆ Melody On ˆ Demonstration ˆ Move Enter Return Setup Plug Play ˆ Language English ˆ Tim...

Page 56: ...y Adjust the antenna Check all wire connections If you are using a VCR check the tracking The TV operates erratically Unplug the TV for 30 seconds then try operating it again Your remote control does not Make sure the remote has batteries operate your TV Check that the and ends of the batteries are inserted correctly Check that the batteries are drained The TV won t turn on Make sure the wall outl...

Page 57: ...s on top of the cabinet Temperature If your TV is suddenly moved from a cold to a warm place unplug the power cord and allow at least two hours for moisture that may have formed inside the unit to dry completely Using Your TV in Another Country If you plan to take your TV with you to a foreign country please be aware of the different television systems that are in use around the world A TV designe...

Page 58: ...MEMO ...

Page 59: ...MEMO MEMO ...

Page 60: ......

Page 61: ...Printed in Mexico AA68 03730A ...

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