46 English
Tr
ouble
shoo
ting
Troubleshooting
Problem
Possible cause
Solution
Oven light (lamp)
will not turn on.
Loose or burned-out
bulb.
.
The switch button
operating the oven
light needs to be
replaced.
Call for a qualified service technician.
Oven smokes
excessively during
broiling.
Meat or food not
properly prepared
before broiling.
Cut away excess fat and/or fatty edges
that may curl.
Improperly positioned
top oven rack.
.
Greasy buildup on
oven surfaces.
Regular cleaning is necessary when
broiling frequently. See page
.
Oven will not self-
clean.
The oven is too hot.
A warning beep sounds 3 times, and "The
oven is too hot for self cleaning." message
appears on the display. Let the oven cool
down, and then reset the controls. The
self-clean cycle will not lock the oven
door if the oven temperature is too hot.
The door must lock before the self-clean
cycle can start. After you have run a self-
cleaning cycle, the oven will not let you
run another self-cleaning cycle for two
hours.
The self-cleaning
oven controls are not
properly set.
Reset the self-cleaning oven controls. (See
page
The door is open.
An alert beep sounds, and the "Please
close the door." message appears on the
display. Make sure that the door is closed.
Problem
Possible cause
Solution
Crackling or
popping sound.
This is normal.
This is the sound of the metal heating and
cooling during any cooking or cleaning
function.
Excessive smoking
during a self-
cleaning cycle.
This is the first time
the oven has been
cleaned.
This is normal. The oven will always smoke
more the first time it is cleaned.
Wipe up all excessive soiling before
starting the self-cleaning cycle.
If smoke persists, rotate both the mode
and temperature selector knobs to the
OFF
position. Open the windows to clear the
smoke from the room. After the oven has
cooled and unlocked, wipe up excessive
soil and reset the oven for self-cleaning.
Oven door will not
open after a self-
cleaning cycle.
This is normal.
The oven door will stay locked until the
oven temperature drops below 400 °F.
Oven not clean
after a self-cleaning
cycle.
A fine dust or ash is
normal.
This can be wiped clean with a damp cloth.
Set the self-cleaning cycle for a longer
cleaning time. The cycle was not long
enough to burn off the dirt buildup.
Extremely dirty ovens require hand-
cleaning of excessive spillovers and food
buildup before you start a self-cleaning
cycle. Multiple self-cleaning cycles may be
necessary to completely clean the oven.
Steam or smoke
coming from under
the control panel.
This is normal.
The oven vent is located there. More
steam is visible when using the convection
functions or when baking or roasting
multiple items at the same time.
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Summary of Contents for Chef Collection NX36R9966PS/AA
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