English - 53
06
TR
OUBLESHOO
TING
AND
ERR
OR
C
ODES
INFORMATION CODES
If the oven fails to operate, you may see an information code on the
display.
Check the table below and try the suggestions.
Code
Description
Action
C-20
The temperature sensor is
open.
Unplug the power cord of
the oven, and contact a local
Samsung service centre.
The temperature sensor is
short.
C-21
This code appears when the
oven temperature high. In
case the temperature rises
over the limit temperature
during operation of each
mode. (Fire sensed.)
Unplug the power cord for
cooling enough time, and restart
the microwave oven.
C-d0
The touch key is
malfunction.
Unplug the power cord for
cooling enough time, and clean
the button. (Dust, Water) When
appear same problem, contact a
local Samsung service centre.
Problem
Cause
Action
The oven
does not cook
properly.
The oven door is
frequently opened
during cooking.
If you open the door
often, the interior
temperature will be
lowered and this may
affect the results of
your cooking.
The oven controls
are not correctly set.
Correctly set the oven
controls and try again.
The grill or other
accessories are not
correctly inserted.
Correctly insert the
accessories.
The wrong type or
size of cookware is
used.
Use suitable cookware
with flat bottoms.
If the above guidelines do not enable you to solve the problem,
then contact your local SAMSUNG customer service centre.
Please have the following information read;
• The model and serial numbers, normally printed on the rear
of the oven
• Your warranty details
• A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
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2019-08-28 6:01:37