Samsung C49J890DK Series User Manual Download Page 50 | Manualshive

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50

Standard Signal Mode Table

Synchronization

Horizontal Frequency

30 – 170 kHz

Vertical Frequency

50 – 144 Hz

Resolution

Optimum Resolution

3840 x 1080 @ 60 Hz

Maximum Resolution

3840 x 1080 @ 120 Hz (HDMI)
3840 x 1080 @ 144 Hz (DisplayPort)
3840 x 1080 @ 144 Hz (USB Type-C)

If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal
modes, the screen may be blank even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual.

Resolution

Horizontal Frequency (kHz)

Vertical Frequency (Hz)

Pixel Clock (MHz)

Sync Polarity (H/V)

CEA, 2560 x 1080

66.000

60.000

198.000

+/+

IBM, 720 x 400

31.469

70.087

28.322

-/+

MAC, 640 x 480

35.000

66.667

30.240

-/-

MAC, 832 x 624

49.726

74.551

57.284

-/-

MAC, 1152 x 870

68.681

75.062

100.000

-/-

VESA, 640 x 480

31.469

59.940

25.175

-/-

VESA, 640 x 480

37.861

72.809

31.500

-/-

VESA, 640 x 480

37.500

75.000

31.500

-/-

VESA, 800 x 600

35.156

56.250

36.000

+/+

VESA, 800 x 600

37.879

60.317

40.000

+/+

VESA, 800 x 600

48.077

72.188

50.000

+/+

VESA, 800 x 600

46.875

75.000

49.500

+/+

VESA, 1024 x 768

48.363

60.004

65.000

-/-

VESA, 1024 x 768

56.476

70.069

75.000

-/-

VESA, 1024 x 768

60.023

75.029

78.750

+/+

VESA, 1152 x 864

67.500

75.000

108.000

+/+

VESA, 1280 x 720

45.000

60.000

74.250

+/+

VESA, 1280 x 800

49.702

59.810

83.500

-/+

VESA, 1280 x 1024

63.981

60.020

108.000

+/+

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Summary of Contents for C49J890DK Series

Page 1: ...rety without the authorization of Samsung Electronics is prohibited Trademarks other than that of Samsung Electronics are owned by their respective owners C49J890DK An administration fee may be charged if either a an engineer is called out at your request and there is no defect in the product i e where you have failed to read this user manual b you bring the unit to a repair center and there is no...

Page 2: ...ACKET WALL 21 Attaching the BRACKETWALL 22 Connecting and Using a Source Device Read below before installing the monitor 23 Connecting and Using a Source Device 23 Connection Using the HDMI Cable 23 Connection Using the DP Cable 24 Connection Using the USB Type C Cable 24 Connecting to Headphones 25 Connecting the Product to a Source Device as a USB Hub 25 Connecting a Source Device to the Product...

Page 3: ... 43 PowerLED On 43 Reset All 43 Information 43 Installing the Software Easy Setting Box 44 Restrictions and Problems with the Installation 44 System Requirements 44 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center 45 Testing the Product 45 Checking the Resolution and Frequency 45 Check the following 45 Q A 48 Specifications General 49 Standard Signal Mode Table ...

Page 4: ... Precautions for storage High glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product Service fee will be charged Do not press the monitor screen with hands or other objects There is a risk of damaging the screen Safety Precautions Warning A serious or f...

Page 5: ...ng Do not use a damaged power cord or plug or a loose power socket Do not use multiple products with a single power socket Do not touch the power plug with wet hands Insert the power plug all the way in so it is not loose Connect the power plug to a grounded power socket type 1 insulated devices only Do not bend or pull the power cord with force Be careful not to leave the power cord under a heavy...

Page 6: ...product within the reach of young children The product may fall and injure children Edible oil such as soybean oil may damage or distort the product Keep the product away from oil pollution And do not install or use the product in the kitchen or near the kitchen stove Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or s...

Page 7: ...rm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately Do not lift or move the product by pulling the power cord or any cable Do not use or keep combustible spray or an inflammable substan...

Page 8: ...Looking at the screen too close for an extended period of time can deteriorate your eyesight Do not use humidifiers or stoves around the product Rest your eyes for more than 5 minutes or look at distance objects for every1 hour of product use Do not touch the screen when the product has been turned on for an extended period of time as it will become hot Store small accessories out of the reach of ...

Page 9: ...e switched Shortcut Key for PIP PBP On Off This button is a shortcut for the PIP PBP On Off function If there is no source for monitor this button is disabled The PIP PBP On Off item is also disabled and appears dimmed in OSD Shortcut Key for Switching USB This button is a shortcut for switching a USB device to a different input source The button is enabled only when PIP PBP is On If you press thi...

Page 10: ...y Guide will appear To access the onscreen menu when the guide is displayed press the corresponding direction button again Function Key Guide may vary depending on the function or product model Please refer to the actual product Direct Key guide The shortcut button screen OSD menu shown below is displayed only when the monitor screen is turned on the computer resolution changes or the input source...

Page 11: ...function key guide screen The OSD On Screen Display of your Monitor s feature appears OSD control lock Maintain the current settings or lock the OSD control to prevent unintended changes to settings Enable Disable To lock unlock the OSD control press the LEFT button for10 seconds when the main menu displayed If the OSD control is locked Brightness and Contrast can be adjusted PIP PBP is available ...

Page 12: ...UP Source Change Down PRESS ENTER for 2 seconds Power Off When the monitor displays the Main menu the JOG Button could be used as below JOG Button Action UP DOWN Move the option LEFT Exit the Main menu Close Sublist without saving value Value decreases in the slider RIGHT Move to next depth Value increases in the slider PRESS ENTER Move to next depth Save the value and close Sublist ...

Page 13: ...the JOG button left or right if no OSD menu is displayed Volume 50 Mute The displayed image may differ depending on the model If the audio quality of a connected input device is poor the Auto Mute function on the product may mute the sound or cause choppy audio when applying the headphones or speakers Set the input volume for the input device to at least 20 and control the volume using the volume ...

Page 14: ...cable This port can only connect to a PC Port Description Connect to a USB device These ports are enabled when a source device is connected to or using a USB Type C to A cable or a USB Type C cable These ports are enabled when a source device is connected to using a USB Type C to A cable Connect to a USB device This port is enabled when a source device is connected to or using a USB Type C to A ca...

Page 15: ...in the following figure is displayed press and hold the Down arrow key for 5 seconds PowerOff 2 When the message as shown in the following figure is displayed on the monitor select Yes to upgrade the software Do you want to update via USB Yes No 3 When the screen as shown in the following figure is displayed select Yes Update from version 0802 0 to version 0803 0 Update now Yes No 4 The software u...

Page 16: ...me to m J89 CGAA 0000 0 4 digit number and then perform the same operations 5 If the No valid update files found Please check yourUSB device and try again message is displayed this is probably due to the following reasons No valid update files found Please check your USB device and try again Update now Yes No No USB disk is inserted into the USB port marked out with the blue box The USB disk forma...

Page 17: ...to prevent damage When adjusting the stand height you may hear a noise This noise is generated because the ball inside the stand slides when the stand height is adjusted It is a normal noise and not a product malfunction Caution Grasp the left and right sides of the monitor and adjust the tilt After adjusting the product tilt and height if the screen is not level take the following actions 4 4 Hol...

Page 18: ...g device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one end of the cable through the loop on the other end 3 Insert the locking device into the anti theft lock slot at the back of the product 4 Lock the locking device An anti theft locking device can be purchased separately Refer to the user guide provided with your anti theft locking device for detail...

Page 19: ...e hand to prevent it from falling off and causing injury Remove the Cushion Top and Cushion Front and then place the Cushion Front on the desk Pull the monitor out of the package two people are required for this work and then place the monitor on the Cushion Front Place the stand neck on the monitor as shown in the figure 1 4 1 5 1 6 1 7 Fasten the screws at the top of the stand neck Insert the st...

Page 20: ... it 1 1 1 2 1 3 1 4 Caution Hold the stand neck with both hands not one hand to prevent it from falling off and causing injury Place the stand neck on the monitor as shown in the figure Fasten the screws at the top of the stand neck Insert the stand base into the stand neck in the direction as shown in the figure Disassemble the COVER REAR TOP 1 5 1 6 1 7 1 8 Assemble the COVER REAR TOP to the sta...

Page 21: ... on a flat surface may damage the product When the product is on the ground facing up or down do not put pressure on it 1 2 3 4 Rotate the COVER REAR TOP counterclockwise Lift the COVER REAR TOP Disassemble the COVER REAR TOP Remove the stand base from the stand neck 5 6 Unfasten the 4 screws at the top of the stand neck Lift and remove the stand Caution Do not press down on the monitor There is a...

Page 22: ...able for any damage or injury caused by using improper screws or attaching the wall mount kit or desktop stand using excessive force Samsung shall not be held liable for any product damage or personal injury caused by using a wall mount kit other than the one specified or from an attempt to install the wall mount kit on your own To mount the product on a wall ensure you purchase a wall mount kit t...

Page 23: ...wer outlet 4 Read the user manual to familiarize yourself with the monitor functions precautions and proper use before using the installed monitor Connecting and Using a Source Device Select a connection method suitable foryour source device Connecting parts may differ in different products Provided ports may vary depending on the product Connection Using the HDMI Cable Check to make sure that the...

Page 24: ...SB Power Delivery Data and DP video signal According to the USB Power Delivery 3 0 specification the monitor can charge your notebook or mobile phone when you connect it to the monitorwith a USB Type C cable For a maximum charging power of 15 W is supported For a maximum charging power of 95 W is supported So is proper for a mobile phone and is proper for a notebook Charging speed may vary dependi...

Page 25: ...SB Type C cable or USB Type C to A cable Then you can connect USB devices to the product without having to directly connect them to the source device and then you can control the USB devices from the product To use the product as a USB hub connect a source device to the product using a USB Type C cable or USB Type C to A cable Connect the USB cable to on the back of the product and to or on the so...

Page 26: ...o control the device or charge the device battery from your PC To detect and start a USB device faster connect the device to the USB 3 0 port on the product The read write rate is affected by the USB device and your source device The product does not support media play If you need to play a file on your USB device connect the product as a USB hub to your source device and then play the file on you...

Page 27: ...27 Connecting the Power POWER IN To use the product connect the power cable to a power outlet and the POWER IN port on the product The input voltage is switched automatically ...

Page 28: ...ach the COVER STAND BODY REAR in the direction as shown in the figure with the buckles not being exposed Move down the COVER STAND BODY REAR until it covers the stand neck completely Adjust the set height if required Hang the HOLDER CABLE in the direction as shown in the figure 10 11 12 13 Arrange the cables against their bend tendency and then pull them through the HOLDER CABLE hangers When the s...

Page 29: ... Do the Eye excercises or blink frequently then eye fatigue will be relieved Driver Installation You can set the optimum resolution and frequency for this product by installing the corresponding drivers To install the latest version of the product driver download it from the Samsung Electronics website at http www samsung com Setting Optimum Resolution An information message about setting optimum ...

Page 30: ...btain a picture quality suitable for editing documents or using Internet Cinema Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content High brightness Maximize the screen brightness In AV mode When the external input is connected through HDMI DP USB Type C and PC AV Mode is set to AV SAMSUNG MAGICBright has four automatic picture settings Dynamic Standard Movie and ...

Page 31: ...Adjust the tint of the screen This menu is not available when SAMSUNG MAGICBright is set to Cinema mode This menu is not available when Eye SaverMode is enabled Not available when PIP PBP Mode is set to On Red Adjust the red saturation level Values closer to 100 mean greater intensity for the color Green Adjust the green saturation level Values closer to 100 mean greater intensity for the color Bl...

Page 32: ...e in HDMI mode Not available when PIP PBP Mode is set to On Normal Select this mode when there is no contrast ratio degradation Low Select this mode to reduce the black level and increase the white level when there is a contrast ratio degradation HDMI Black Level may not be compatible with some source devices The HDMI Black Level feature is only activated at a certain AV resolution such as 720P an...

Page 33: ...0p or1080p and monitor can display normally Not every model can support all of these signals This can only be set when the external input is connected through HDMI DP USB Type C and PC AV Mode is set to AV Screen Adjustment This menu is only available when Picture Size is set to Screen Fit in AV Mode When a 480P or 576P or 720P or1080P signal is input in AV mode and the monitor can display normall...

Page 34: ...available depending on the specifications of the graphics card used If the screen is blank in PIP PBP mode when the optimum resolution is selected go to Control Panel Display Screen Resolution and click Detect on the PC Instructions are based on Windows 7 The screen may flicker briefly or appear after a delay when you enable or disable the PIP PBP function or when you change the screen size with t...

Page 35: ...tion for the left and right sides of the screen is 1920 x 1080 width x height 21 9 11 9 Select this option if you want to use PBP mode where the optimum resolution for the left side of the screen is 2560 x 1080 width x height and the optimum resolution for the right side of the screen is 1280 x 1080 width x height 11 9 21 9 Select this option if you want to use PBP mode where the optimum resolutio...

Page 36: ...on LEFT to select the icon and then press the JOG button The main screen will switch in the order HDMI DisplayPort USB Type C1 USB Type C 2 PBP Mode available in PBP mode Size The input source for the main screen changes The screen may flicker if the input signal is unstable When the input signal of the left and right screens are the same the operation cannot be performed When the Function Key Gui...

Page 37: ...sung monitor enable PIP PBP and then correctly set up USB hub assignment in the OSD This function can be operated using the USB Switch Shortcut key or the USB Switch item in OSD Each of USB C 1 and USB C 2 can be regarded as an upstream USB hub as well as an input source Therefore it is unnecessary to set up USB hub assignment for these two ports This option is for switching a USB device to a diff...

Page 38: ...y be set when the external input is connected through HDMI DP USB Type C and PC AV Mode is set to AV PBP Mode available in PBP mode Size Set the Picture Size for each of the divided screens In PC mode Auto Display the picture according to the aspect ratio of the each screen input source Wide Display the picture in full screen regardless of the aspect ratio of the each screen input source In AV mod...

Page 39: ...39 Contrast PIP Mode available in PIP mode Size Adjust the contrast level for sub screen PBP Mode available in PBP mode Size Adjust the contrast level for each screen ...

Page 40: ...o improve quality Transparency Set the transparency for the menu windows Position Adjust the menu position Language Set the menu language A change to the language setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC Display Time Set the on screen display OSD menu to automatically disappear if the menu is not used for a specified period of t...

Page 41: ... not necessary to press the JOG button for confirmation If you select an item it is applied immediately DisplayPort Ver Select your DisplayPort version Incorrect settings may cause the screen to go blank If this occurs check the device specifications If the monitor is in HDMI DisplayPort USB Type C1 USB Type C 2 mode and the screen says Check Signal Cable or power saving mode activates press the J...

Page 42: ...ally activate 4 hours after the product powers on This is done in accordance with power supply regulations If you do not want the timer to activate go to System Off TimerPlus and set Off Timer to Off Configuring Eco Timer Eco Timer Turn on Eco Timer mode Eco Off After The Eco Timer can be set between 10 and180 minutes The product will automatically power off after the specified time has elapsed Th...

Page 43: ...mmand responds only once when a button is pressed Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product Working The power LED is on when the product is turned on Stand by The power LED is on when the product is turned off Reset All Return all the settings for the product to the default factory settings Information View the current input sou...

Page 44: ...r the installation The Easy Setting Box icon may not appear depending on the computer system and the product specifications If the shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environment System Requirements OS Hardware Windows 7 32Bit 64Bit Window...

Page 45: ...resolution may vary depending on the computer system settings and cables Check the following Installation issue PC mode The screen keeps switching on and off Check the cable connection between the product and PC and ensure the connectors are locked Blank spaces are found on all foursides of the screen when an HDMI orHDMI DVI cable is connected to the product and PC The blank spaces found on the sc...

Page 46: ... on the screen and the power LED blinks every 0 5 to1 second The product is operating in power saving mode Press any key on the keyboard or move the mouse to return to normal operating mode Text is blurry If using a Windows OS e g Windows 7 Windows 8 Windows 8 1 orWindows 10 Go to Control Panel Fonts Adjust ClearType text and change Turn on ClearType Video playback is choppy Playback of high defin...

Page 47: ...our monitor The High Speed USB 3 0 interface is slow The High Speed USB 3 0 devices work slowly ordo not work at all Check that your computer is USB 3 0 campatible Some computers have USB 3 0 USB 2 0 and USB 1 1 ports Ensure that the correct USB port is being used Reconnect the USB cable to your computer Reconnect the USB devices USB connectors Reboot the computer USB 3 0 is supported only when a ...

Page 48: ...ngs How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 8 Windows 8 1 Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 10 Go to Settings System Display Advanced display settings and adjust the resolution How do I set power savin...

Page 49: ...an be installed and used with any Plug and Play compatible systems Two way data exchange between the monitor and PC system optimizes the monitor settings Monitor installation takes place automatically However you can customize the installation settings if desired Panel Dots Pixels Due to the nature of the manufacturing of this product approximately1 pixel per million 1ppm may be brighter or darker...

Page 50: ... to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V CEA 2560 x1080 66 000 60 000 198 000 IBM 720 x 400 31 469 70 087 28 322 MAC 640 x 480 35 000 66 667 30 240 MAC 832 x 624 49 726 74 551 57 284 MAC 1152 x 870 68 681 75 062 100 000 VESA 640 x 480 31 469 59 940 25 175 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 7...

Page 51: ... a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequency is called vertical frequency or refresh rate and is indicated in Hz This product can be set to only one resolution for each screen size...

Page 52: ...am If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling orwrong repair If a product damage is c...

Page 53: ...rranty Samsung guarantee that replacement parts will be available for 5 years after the end of production After 5 years in the event that the Samsung s service center has run out of replacement parts and cannot repair the product Samsung will replace your product at no additional charge If the model you purchased is no longer available Samsung replace it with the current equivalent model ...

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