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Samsung C27H711QE Series, User Manual

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Samsung C27H711QE Series User Manual Download Page 14

14

Reverse Side

 

―

The color and shape of parts may differ from what is shown. Specifications are subject to change without 
notice to improve quality.

Port

Description

DC  19V

Connects to the AC/DC adapter using an HDMI (+DC JACK) cable.

Connects to a PC using a DP-MINI DP cable.

Connects to a source device using an HDMI (+DC JACK) cable.

Adjusting the Product Tilt

 

―

The color and shape of parts may differ from what is shown. Specifications are subject to change without 
notice to improve quality.

-2.0° (±2.0°) ~ 15.0° (±2.0°)

 

•

 You can adjust the product tilt.

 

•

Hold the lower part of the product and adjust the tilt carefully.

Summary of Contents for C27H711QE Series

Page 1: ... or entirety without the authorization of Samsung Electronics is prohibited Trademarks other than that of Samsung Electronics are owned by their respective owners An administration fee may be charged if either a an engineer is called out at your request and there is no defect in the product i e where you have failed to read this user manual b you bring the unit to a repair center and there is no d...

Page 2: ...6 Removing the Stand 17 Connecting and Using a Source Device Read below before installing the monitor 18 Connecting and Using a PC 18 Connection Using the HDMI DC JACK Cable 18 Connection Using the DP MINI DP Cable 19 Connecting the Power 19 Tidying Up the Connected Cables 20 Correct posture to use the product 22 DriverInstallation 22 Setting Optimum Resolution 22 Screen Setup SAMSUNG MAGIC Bright...

Page 3: ...tions and Problems with the Installation 32 System Requirements 32 Troubleshooting Guide Requirements Before Contacting Samsung CustomerService Center 33 Testing the Product 33 Checking the Resolution and Frequency 33 Check the following 33 Q A 35 Specifications General 36 Standard Signal Mode Table 37 Appendix Responsibility forthe Pay Service Cost to Customers 39 Not a product defect 39 A Produc...

Page 4: ...ce fee will be charged Do not press the monitor screen with hands or other objects There is a risk of damaging the screen Safety Precautions Caution RISK OF ELECTRIC SHOCK DO NOT OPEN Caution TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK THERE ARE NO USER SERVICEABLE PARTS INSIDE REFER ALL SERVICING TO QUALIFIED PERSONNEL This symbol indicates that high voltage is present inside...

Page 5: ...ng Do not use a damaged power cord or plug or a loose power socket Do not use multiple products with a single power socket Do not touch the power plug with wet hands Insert the power plug all the way in so it is not loose Connect the power plug to a grounded power socket type 1 insulated devices only Do not bend or pull the power cord with force Be careful not to leave the power cord under a heavy...

Page 6: ...roduct within the reach of young children The product may fall and injure children Edible oil such as soybean oil may damage or distort the product Keep the product away from oil pollution And do not install or use the product in the kitchen or near the kitchen stove Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or sh...

Page 7: ...rm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately Do not lift or move the product by pulling the power cord or any cable Do not use or keep combustible spray or an inflammable substan...

Page 8: ... Keep the AC DC adapter in a well ventilated area If you place the AC DC power adapter so that it is hanging with the cord input facing upwards water or other foreign substances could enter the Adapter and cause the Adapter to malfunction Make sure to rest the AC DC power adapter flat on a table or the floor Insert the power plug into the AC DC adapter until a click sound is heard Do not insert on...

Page 9: ...look at distance objects for every1 hour of product use Do not touch the screen when the product has been turned on for an extended period of time as it will become hot Store small accessories out of the reach of children Exercise caution when adjusting the product angle or stand height Your hand or finger may get stuck and injured Tilting the product at an excessive angle may cause the product to...

Page 10: ...er saving mode or Power Off mode in a dark place the light from the power LED may be reflected by the stand at the bottom of the product The power Indicator operation can be swapped by changing in the menu System PowerLED On Actual models because of functional variation maybe haven t this function The default setting for the PowerLED On function is Stand by To set the PowerLED On function to Worki...

Page 11: ...rightness Contrast Sharpness Display Function Key Guide Direct Key guide The shortcut button screen OSD menu shown below is displayed only when the monitor screen is turned on the computer resolution changes or the input source changes The function buttons page shows if Eye SaverMode is enabled On Off ...

Page 12: ...Monitor s feature appears OSD control lock Maintain the current settings or lock the OSD control to prevent unintended changes to settings Enable Disable To lock unlock the OSD control press the LEFT button for10 seconds when the main menu displayed If the OSD control is locked Brightness and Contrast can be adjusted Eye SaverMode is available System FreeSync PowerLED On is available Information c...

Page 13: ...ettings You can adjust Brightness Contrast or Sharpness by moving the JOG button UP DOWN LEFT RIGHT if no OSD menu is displayed Brightness Contrast Sharpness 100 The displayed image may differ depending on the model The default brightness can vary depending on the region Brightness This menu is not available when Bright is set to Dynamic Contrast mode This menu is not available when Eco Saving Plu...

Page 14: ...er using an HDMI DC JACK cable Connects to a PC using a DP MINI DP cable Connects to a source device using an HDMI DC JACK cable Adjusting the Product Tilt The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality 2 0 2 0 15 0 2 0 You can adjust the product tilt Hold the lower part of the product and adjust the tilt carefully ...

Page 15: ...esk 2 Put one end of the cable through the loop on the other end 3 Insert the locking device into the anti theft lock slot at the back of the product 4 Lock the locking device An anti theft locking device can be purchased separately Refer to the user guide provided with your anti theft locking device for details Anti theft locking devices can be purchased at electronics retailers or online Precaut...

Page 16: ...ot put pressure on it 1 2 3 4 Place the stand neck on the monitor as shown in the figure Align the hollow circle on the stand neck with the solid circle on the monitor and then rotate the stand neck clockwise until the solid circle on the stand neck is aligned with that on the monitor Connect the cables Cover the COVER REAR SUB Lift the stand neck 5 Insert the stand base into the stand neck in the...

Page 17: ... When the product is on the ground facing up or down do not put pressure on it 1 2 3 2 3 cm 4 Remove the stand base from the stand neck Lift the stand neck Disassemble and remove the COVER REAR SUB Disconnect the cables 5 6 Push a thin stick into the stand eject hole and rotate the stand neck counterclockwise as shown in the figure Lift and remove the stand Caution Do not press down on the monitor...

Page 18: ...current 3 After connecting all signal cables connect the power cables for the monitor and external devices to the power outlet 4 Read the user manual to familiarize yourself with the monitor functions precautions and proper use before using the installed monitor Connecting and Using a PC Select a connection method suitable foryour PC Connecting parts may differ in different products Provided ports...

Page 19: ...o the power outlet MINI DP IN Connecting the Power The input voltage is switched automatically 1 2 Connect the power plug to the AC DC adapter Connect the AC DC adapter cable to the DC19V port of HDMI DC JACK cable 3 4 Plug the AC DC adapter into the power outlet JOG button is located in the bottom of the screen center and has 5 directions as UP DOWN LEFT RIGHT PRESS ENTER ...

Page 20: ...chopstick or ball pen into the gap between COVER REAR SUB and COVER REAR about 2 3 cm as a lever Then open and remove the COVER REAR SUB Following the steps in the figure insert cables and straighten them Exercise caution to ensure that your fingers do not get caught 1 2 3 cm 2 3 cm 2 3 4 ...

Page 21: ...21 A DP MINI DP Cable B HDMI DC JACK Cable 5 A B A B 6 A B B A B 7 7 A B A B A B 8 9 10 ...

Page 22: ... Do the Eye excercises or blink frequently then eye fatigue will be relieved Driver Installation You can set the optimum resolution and frequency for this product by installing the corresponding drivers To install the latest version of the product driver download it from the Samsung Electronics website at http www samsung com Setting Optimum Resolution An information message about setting optimum ...

Page 23: ...cuments or using Internet Cinema Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content Dynamic Contrast Obtain balanced brightness through automatic contrast adjustment Basic Color This model supports a photochromic station When switching to this mode the color area is adjusted to be similar to the standard color gamut of sRGB In AV mode When the external input is ...

Page 24: ... enabled Color Adjust the tint of the screen This menu is not available when Bright is set to Cinema Dynamic Contrast or Basic Color mode This menu is not available when Game Mode is enabled This menu is not available when Eye SaverMode is enabled Red Adjust the red saturation level Values closer to 100 mean greater intensity for the color Green Adjust the green saturation level Values closer to 1...

Page 25: ...n such as 720P and1080P Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation TÜV Rheinland Low Blue Light Content is a certification for products which meet requirements for lower blue light levels When Eye SaverMode is On the blue light that wavelength is around 400nm will decrease and it will provide an optimum picture quality suitable for eye relaxation At the same time ...

Page 26: ...th the product Changing the screen size is available when the following conditions are satisfied A digital output device is connected using the HDMI DC JACK DP MINI DP cable The input signal is 480p 576p 720p or1080p and monitor can display normally Not every model can support all of these signals This can only be set when the external input is connected through HDMI MINI DP and PC AV Mode is set ...

Page 27: ...ws On English 20 sec Return The displayed image may differ depending on the model Position Adjust the menu position Language Set the menu language A change to the language setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC Display Time Set the on screen display OSD menu to automatically disappear if the menu is not used for a specified pe...

Page 28: ...d content is reduced in this mode Note that screen flickering may occur during game play When enable FreeSync function please use maximum screen refresh rate for optimal freesync effect The refresh rate setting method please refer to Q A How can I change the frequency When using the FreeSync function use the HDMI DC JACK DP MINI DP cable provided by the monitor manufacturer If you use the FreeSync...

Page 29: ...the official AMD website Select FreeSync Off if you are using a graphics card from a different manufacturer AMD Radeon R9 300 Series AMD Radeon R9 Fury X AMD Radeon R7 360 AMD Radeon R9 295X2 AMD Radeon R9 290X AMD Radeon R9 290 AMD Radeon R9 285 AMD Radeon R7 260X AMD Radeon R7 260 How do you enable FreeSync 1 Set FreeSync to Standard Engine or Ultimate Engine in the OSD menu 2 Enable FreeSync in...

Page 30: ...tivate 4 hours after the product powers on This is done in accordance with power supply regulations If you do not want the timer to activate go to System and set Off Timer to Off PC AV Mode Set PC AV Mode to AV The picture size will be enlarged This option is useful when you view a movie Set to PC when connected to a PC Set to AV when connected to an AV device Supplied for the wide models only suc...

Page 31: ...of the product Working The power LED is on when the product is turned on Stand by The power LED is on when the product is turned off Reset All Return all the settings for the product to the default factory settings Information View the current input source frequency and resolution Picture OnScreen Display System Information Information Exit HDMI x kHz Hz Picture OnScreen Display System Information...

Page 32: ...asy Setting Box icon may not appear depending on the computer system and the product specifications If the shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environment System Requirements OS Hardware Windows XP 32Bit 64Bit Windows Vista 32Bit 64Bit Win...

Page 33: ...yed resolution may vary depending on the computer system settings and cables Check the following Installation issue PC mode The screen keeps switching on and off Check the cable connection between the product and PC and ensure the connectors are locked Blank spaces are found on all four sides of the screen when an HDMI DC JACK cable is connected to the product and PC The blank spaces found on the ...

Page 34: ...l and the Information menu on the product The screen is too bright The screen is too dark Adjust Brightness and Contrast Screen color is inconsistent Change the Color settings The colors on the screen have a shadow and are distorted Change the Color settings White does not really look white Change the Color settings There is no image on the screen and the power LED blinks every 0 5 to1 second The ...

Page 35: ...000 Go to Control Panel Display Settings and adjust the resolution Windows Vista Go to Control Panel Appearance and Personalization Personalize Display Settings and adjust the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 8 Windows 8 1 Go to Settings Control Panel Appearance and Personalization Display Adjust Res...

Page 36: ... Storage Temperature 4 F 113 F 20 C 45 C Humidity 5 95 non condensing Plug and Play This monitor can be installed and used with any Plug and Play compatible systems Two way data exchange between the monitor and PC system optimizes the monitor settings Monitor installation takes place automatically However you can customize the installation settings if desired Panel Dots Pixels Due to the nature of...

Page 37: ...the settings according to the following table by referring to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x 400 31 469 70 087 28 322 VESA DMT 640 x 480 31 469 59 940 25 175 MAC 640 x 480 35 000 66 667 30 240 VESA DMT 640 x 480 37 861 72 809 31 500 VESA DMT 640 x 480 37 500 75 000 31 500 VESA DMT 800 x 600 35 156 ...

Page 38: ...izontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequency is called vertical frequency or refresh rate and is indicated in Hz This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the ...

Page 39: ...am If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling orwrong repair If a product damage is c...

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