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Samsung Buds+, User Manual, Page: 2 / 47

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Summary of Contents for Buds+

Page 1: ...www samsung com USER MANUAL English EU 02 2020 Rev 1 0 SM R175 ...

Page 2: ... Using the touchpad 28 Using Bixby 29 Listening to music 30 Using the equaliser 31 Using call features 32 Using ambient sound mode GalaxyWearable App 34 Introduction 35 Connecting and disconnecting the earbuds 36 Viewing Galaxy Buds status and customising settings Appendix 39 Troubleshooting 42 Updating the earbuds software with the Galaxy Buds Manager on your computer 43 Managing the Galaxy Buds ...

Page 3: ...ar the device during activities such as showering or swimming Doing so can damage the device Modifying the device s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss These actions are violations of your Samsung licence agreement and will void your warranty Some functions may not work as described in this manual depending ...

Page 4: ...w you to listen to music or answer incoming calls after connecting them to your device even while doing other activities such as working out Do not wear the earbuds in high traffic areas such as roads or crosswalks Doing so may result in accidents due to slowed reaction times ...

Page 5: ...oved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about available accessories refer to the Samsung website Device layout Earbud Ear tip Wing tip Charging contact Touchpad Touch sensitive sensor M...

Page 6: ...Basics 6 Wing tip Direction indicator Direction indicator M S Direction indicator L ...

Page 7: ...ry indicator light Charging contacts left If there is sweat or liquid on the charging contacts corrosion may occur on the Galaxy Buds When there is sweat or liquid on the charging contacts or earbuds clean them before inserting the earbuds in the charging case Close the charging case when you store or charge the earbuds ...

Page 8: ...at fits your ear 2 Cover the latch at the bottom of the earbud with the ear tip Do not put the earbuds in your ears without ear tips Doing so may hurt your ears Do not pull the ear tip excessively when you attach or detach it The ear tip may tear 3 Follow the same procedure for the opposite earbud ...

Page 9: ...tion hook and cover the earbud with the wing tip Do not put the earbuds in your ears without wing tips Doing so may hurt your ears Do not pull the wing tip excessively when you attach or detach it The wing tip may tear Do not put the wing tips on the earbuds in the wrong direction The earbuds will not fit in your ears properly 4 Follow the same procedure for the opposite earbud ...

Page 10: ...operly may cause serious damage to the charging case Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The charging case may be damaged if you use Micro USB cable Chargers are sold separately To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket wh...

Page 11: ...o the charger port Connecting the USB cable improperly may cause serious damage to the charging case Any damage caused by misuse is not covered by the warranty 5 Plug the charger into an electric socket The batteries of the earbuds and the charging case are charged simultaneously 6 After fully charging disconnect the charging case from the charger First unplug the USB cable from the charging case ...

Page 12: ...speed due to a lower electric current While charging the Galaxy Buds and the charger may heat up This is normal and should not affect the Galaxy Buds s lifespan or performance If the battery gets hotter than usual the charger may stop charging If this occurs during wireless charging disconnect the Galaxy Buds from the charger to let them cool down then charge the Galaxy Buds again later If you cha...

Page 13: ...e charging case 4 Place the centre of the charging case s back on the centre of the wireless charger 5 After fully charging disconnect the charging case from the wireless charger Precautions for wireless charging Do not place the charging case on the wireless charger when conductive materials such as metal objects and magnets are placed between the charging case and the wireless charger The Galaxy...

Page 14: ... their corresponding slots in the charging case 3 Close the charging case 4 Place the centre of the charging case s back on the device that functions as a wireless charger The location of the wireless charging coil may vary by device Adjust the device and the charging case to make a strong connection The device that functions as a wireless charger ...

Page 15: ... decrease or the Galaxy Buds may not charge properly depending on the charger type The charging speed or efficiency may vary depending on the device s condition or the surrounding environment If the remaining battery power of the device that functions as a wireless charger drops below a certain level power sharing will stop Checking the battery level Connect the earbuds to your mobile device launc...

Page 16: ...d inside of the charging case and shows the charging status of the earbuds The charging case battery indicator light on the front of the charging case indicates the charging status of the case itself Earbud battery indicator light Earbud battery indicator light Colour Status Continuously red Charging Continuously green Fully charged Flashes red Charging blocked due to abnormal temperatures ...

Page 17: ... power is low lower than 30 Yellow stays on for five seconds after closing the charging case Battery power is moderate between 30 and 60 Green stays on for five seconds after closing the charging case Battery power is high more than 60 The charging case battery indicator light flashes red when the external power is cut off during charging If the battery indicator lights do not work as described di...

Page 18: ... 10 minutes 2 Close the charging case 3 Open the charging case The earbuds will enter Bluetooth pairing mode automatically and a pop up window will appear on your mobile device If the pop up window does not appear or if you want to connect to a non Samsung mobile device that also uses the Android OS refer to Connecting to a non Samsung mobile device that also uses the Android OS or the connection ...

Page 19: ...ter that have the SmartThings app installed If the pop up window does not appear update the SmartThings app to the latest version 5 Follow the on screen instructions to complete the connection Once the earbuds are connected to your mobile device they will automatically attempt to connect to your mobile device whenever you open the charging case while the earbuds are inside it ...

Page 20: ... other devices that use the same Samsung account with the earbuds on the mobile devices that you want to connect open the notification panel and tap Media or tap Settings Connections Bluetooth and then select the earbuds synced through the Samsung account If only a single earbud is connected to your mobile device you will hear the sound in mono It will automatically switch to stereo mode when both...

Page 21: ...ings General management Language and input Language English may appear by default if the selected language on the Settings screen is not supported on the GalaxyWearable app When connecting to an iOS mobile device launch the App Store app and install the Galaxy Buds app to connect your earbuds to your device Some features may not be available 2 Check the direction of each earbud and correctly inser...

Page 22: ...nnection has been established refer to Connecting with other devices after disconnecting from the previous mobile device If the earbuds do not connect to a mobile device the connection pop up window does not appear or your mobile device cannot find the earbuds tap and hold both earbuds touchpads while wearing them to enter Bluetooth pairing mode manually When Bluetooth pairing mode is entered you ...

Page 23: ...connection range 10 m The distance may vary depending on the environment the devices are used in Ensure that there are no obstacles between the earbuds and a connected device including human bodies walls corners or fences Do not touch the Bluetooth antenna of a connected device Bluetooth uses the same frequency as some industrial scientific medical and low power products and interference may occur...

Page 24: ...Keep a safe distance between your device and objects that are affected by magnets Objects such as credit cards passbooks access cards boarding passes or parking passes may be damaged or disabled by the magnets in the device If the touch sensitive sensor does not make contact with your ear the earbud may not work Use the wing tips and ear tip that fit your ears if you do not hear a sound informing ...

Page 25: ...or will automatically detect that you are wearing the earbuds when you put them on Then the earbud will emit a sound informing you that the earbud is detected Using the touchpad You can control music playback answer or reject calls and start a conversation with Bixby by using the touchpad Touchpad To avoid hurting your ears do not apply excessive pressure to the touchpad with your fingertips To av...

Page 26: ...t to launch Bixby Refer to Setting a preset tap and hold feature for more information about changing preset menus Decline a call Turn the microphone on or off during a call This will not display anything on the mobile device Retrieve a held call after ending a current call If the earbuds do not connect to a mobile device the connection pop up window does not appear or your mobile device cannot fin...

Page 27: ...elect a feature that you want to use as a preset tap and hold feature Voice command Start a conversation with an intelligent voice assistant service When using Bixby refer to Using Bixby for more information Ambient sound Activate or deactivate ambient sound mode Volume down Volume up Adjust the volume If you select the volume adjustment feature as one side s preset tap and hold feature the other ...

Page 28: ...justment feature and you cannot launch Bixby Refer to Setting a preset tap and hold feature for more information about changing preset menus 1 Make sure you set a preset tap and hold feature for launching Bixby and tap and hold the touchpad Bixby will be launched on your connected mobile device 2 Say what you want to Bixby Bixby will launch the function you request or show the information you want...

Page 29: ...the previous track during playback If you triple tap three seconds after a track begins playing it will start the track from beginning Triple tap the touchpad within three seconds of when a track begins playing to play the previous track Adjusting the volume You can adjust the volume by tapping and holding the earbud s touchpad after setting it as a preset tap and hold feature 1 Launch the GalaxyW...

Page 30: ...rease the volume Adjust the volume via your connected mobile device if a sound is low in your earbuds while at full volume If you connect the earbuds to your mobile device while listening to music the volume may change Using the equaliser You can select from six different equaliser presets and enjoy the same music with a different and unique sound Launch the GalaxyWearable app on the mobile device...

Page 31: ...ia voice notification launch the GalaxyWearable app on the mobile device and tap Notifications Apps to get notifications from Then tap select All and then tap the Incoming call switch to activate the feature Answering a second call When a second call comes in during a call the earbuds will emit a sound To stay on the current call and reject an incoming second call tap and hold the touchpad To plac...

Page 32: ...he feature 2 Drag the adjustment bar to adjust the ambient sound volume depending on the situation or place The ambient sound mode is activated and you can hear external sounds around you clearly Activate ambient sound mode by tapping and holding the touchpad You can activate ambient sound mode by tapping and holding the earbud s touchpad after setting it as a preset tap and hold feature 1 Launch ...

Page 33: ...o not fit in your ears or when using ear tips that do not fit your ears feedback may occur Attach ear tips that fit your ears and wear them properly or turn down the ambient sound volume Launch the GalaxyWearable app on the mobile device select Labs and then tap the Extra high ambient volume switch to activate the feature Then you can set the ambient sound volume to Extra high However feedback may...

Page 34: ...s and customise its settings Launch the GalaxyWearable app on your connected mobile device If it is the first time connecting the earbuds and a mobile device refer to Connecting the earbuds to a mobile device for more information Some features may not be available depending on the type of connected mobile device Access additional options Galaxy Buds s battery status Customise your Galaxy Buds sett...

Page 35: ...sconnected To reconnect the earbuds that temporarily disconnected from a device insert them into the charging case and close it Then open the charging case again Alternatively tap Connect on the top right of the GalaxyWearable app on your mobile device Connecting with new earbuds You can temporarily disconnect the earbuds from your mobile device and connect additional ones Launch the GalaxyWearabl...

Page 36: ... the GalaxyWearable app on the mobile device Ambient sound Set the earbuds to hear your surroundings clearly while you are listening to music outdoors and control the ambient sound volume depending on the situation or place Equaliser Select an equaliser preset you want to use Notifications You will receive notifications from the mobile device s apps via the earbuds Launch the GalaxyWearable app on...

Page 37: ...e calls through the earbuds Launch the GalaxyWearable app on the mobile device tap Advanced and then tap the Use Ambient sound during calls switch to activate it Find My Earbuds If you misplace your earbuds use the GalaxyWearable app on your mobile device to find it 1 Launch the GalaxyWearable app on the mobile device and tap Find My Earbuds 2 Tap Your earbuds will start beeping 3 Tap to stop the ...

Page 38: ...anual Labs Use new and experimental Galaxy Buds features Launch the GalaxyWearable app on the mobile device and tap Labs Double tap earbud edge Tap the edge of either earbud twice to control the volume Extra high ambient volume Set the ambient sound volume to Extra high Gaming mode Set the earbuds to minimise audio delay to remove the time lag from the video and sound output and listen to vivid so...

Page 39: ...d remove the earbuds from your ears and put them in again If the touchpad becomes unresponsive or the earbuds do not work properly insert the earbuds into their corresponding slots in the charging case close the charging case and then remove them after seven seconds or more Bluetooth device cannot locate your earbuds Close the charging case again and open it to enter the Bluetooth pairing mode Ens...

Page 40: ...t charge properly For Samsung approved chargers Ensure that the charging contacts of the earbuds and the charging contacts of the charging case are in contact with each other Ensure that the charger is connected properly to the charging case If the charging contacts are dirty the battery may not charge properly Wipe both gold coloured contacts with a dry cloth and try charging the battery again Vi...

Page 41: ...riately adjust the connected device s sound Your earbuds sound comes slower than the screen when playing videos and games The earbuds may have a time lag between the video and sound output when playing videos or games when connected to a mobile device Your Galaxy Buds are hot to the touch When you use the Galaxy Buds for an extended period of time it may feel hot to the touch This is normal and sh...

Page 42: ...ature Installing Galaxy Buds Manager Download the Galaxy Buds Manager program on your computer from the SamsungWebsite www samsung com and follow the on screen instructions to complete the installation Updating the earbuds software Galaxy Buds 1 Check the direction of earbud and correctly insert them into their corresponding slots in the charging case If the earbud battery indicator light does not...

Page 43: ...t Download and Install The earbuds software will be updated Managing the Galaxy Buds Basic maintenance Use a soft dry cloth to clean the earbuds after use Keep the earbuds dry Prevent liquid from contacting or entering the earbuds Cleaning the receiver If the volume is lower than it should be with the current setting clean the receiver 1 Remove the ear tip from the protruding part at the bottom of...

Page 44: ...battery does not charge properly wipe both gold coloured contacts with a dry cloth Charging contacts Cleaning the earbuds and charging case When the charging case and earbuds are exposed to foreign materials such as dust sand or metal shavings the Galaxy Buds may not charge properly or may be damaged If the earbuds or the charging case were exposed to foreign materials wipe them with a soft and dr...

Page 45: ...earbud and the other earbud that you already have 1 Check the direction of each earbud the newly purchased earbud and previously used earbud and correctly insert them into their corresponding slots in the charging case 2 Tap and hold both earbuds touchpads for seven seconds or more The earbud battery indicator light will flash green and turn off Then the earbuds are coupled The earbud battery indi...

Page 46: ...o remove the battery If the battery is not properly removed it may lead to damage to the battery and device cause personal injury and or result in the device being unsafe Samsung does not accept liability for any damage or loss whether in contract or tort including negligence which may arise from failure to precisely follow these warnings and instructions other than death or personal injury caused...

Page 47: ...ing recording or storing in any information storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide All other trademarks and copyrights are the property of their respective owners Model SM R175 Rated voltage current 5V 160 mA earbuds 5V 600 mA charging case 3 7V internal...

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