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Check Points before Requesting Service
Symptom
Solution
does not
work.
■ Check if the device is an device. The system supports
devices only.
■ Connect only one receiver.
■ Check if the device power cord is properly connected.
■ Check the device’s Video/Audio/
HDMI cable connections.
■ Check whether (HDMI-CEC) is set to On in the setup menu.
■ Check whether the TV remote control is in TV mode.
■ Check whether it is exclusive remote control.
■ doesn’t work at a certain condition. (
Searching channels, Plug & Play,
etc.)
■ When connecting or removing the
HDMI cable, please make sure to search
devices again or restart your TV.
■ Check if the Function of device is set on.
I want to start
.
■ Check if the device is properly connected to the TV and check if the
(HDMI-CEC) is set to On in the Setup menu.
■ Press the
TV/DTV
button on the TV remote control to switch to TV. Then press
the
TOOLS
button to show the menu and select a menu you want.
I want to exit .
■ Select
View TV
in menu.
■ Press the
SOURCE
button on the TV remote control and select a device other
than devices.
■ Press any of
P
/
,
Ch LIST
,
PRE-Ch
, and such to change to the
TV mode. (Note that the channel button operates only when a tuner-embedded
device is not connected.)
The Configuring
connection
message appears on
the screen.
■ You cannot use the remote control when you are configuring or
switching to a view mode.
■ Use the remote control when the setting or switching to view mode is
complete.
The device
does not play.
You cannot use the play function when Plug & Play is in progress.
The connected device
is not displayed.
■ Check whether or not the device supports functions.
■ Check whether or not the
HDMI cable is properly connected.
■ Check whether (HDMI-CEC) is set to On in the setup menu.
■ Search devices again.
■ You can connect an device using the
HDMI cable only. Some HDMI
cables may not support functions.
■
If it is terminated by an abnormal situation such as disconnecting the HDMI cable
or power cord or a power failure, please repeat the device scan.
The TV programme
cannot be recorded.
Check whether the antenna jack on the recording device is properly connected.
The TV sound is not
output through the
receiver.
Connect the optical cable between TV and the receiver.
BN68-01464D-UK.indd 51
2008-03-18 �� 10:02:00