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PERSONAL SPEED DIAL NUMBERS

C O D E

N A M E

TELEPHONE NUMBER

00

0 1

0 2

0 3

0 4

0 5

06

0 7

0 8

0 9

1 0

1 1

12

1 3

1 4

1 5

1 6

1 7

18

1 9

2 0

2 1

2 2

2 3

24

56

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Summary of Contents for Basic 12B

Page 1: ... 99 1 20 2 57 PM Ã ˆ1 ...

Page 2: ...LCD 24B LCD12B STD24B STD12B 6B BASIC ENHANCED KEYSET USER GUIDE SAMSUNG DIGITAL COMMUNICATION SYSTEM NOVEMBER 1995 99 1 20 2 57 PM Ã ˆ2 ...

Page 3: ... to make changes in design or components of equipment as engineering and manufacturing may warrant Copyright 1995 Samsung Electronics Co Ltd All rights reserved No part of this manual may be reproduced in any form or by any means graphic electronic or mechanical including recording taping photocopying or information retrieval system without express written permission of the publisher of this mater...

Page 4: ...LE KEYS 6 STD 24B KEYSET LAYOUT LABELING PROGRAMMABLE KEYS 7 STD 12B KEYSET LAYOUT LABELING PROGRAMMABLE KEYS 8 6B BASIC ENHANCED KEYSET LAYOUT LABELING PROGRAMMABLE KEYS 9 ADD ON MODULE AOM LAYOUT LABELING PROGRAMMABLE KEYS 10 OUTSIDE CALLS MAKING AN OUTSIDE CALL 11 ANSWERING AN OUTSIDE CALL 12 UNIVERSAL ANSWER DEVICE 12 RECALL DIAL TONE 12 SENDING A FLASH 12 BUSY LINE QUEUING WITH CALL BACK 13 i...

Page 5: ...HER STATION 18 TRANSFERRING CALLS 19 TRANSFER WITH CAMP ON 20 CALL WAITING 20 CONFERENCE CALLS 20 FORWARDING CALLS 21 FORWARD ALL CALLS 22 FORWARD BUSY 22 FORWARD NO ANSWER 22 FORWARD BUSY NO ANSWER 23 FORWARD FOLLOW ME 23 FORWARD TO AN EXTERNAL NUMBER 23 STATION CALL PICKUP 24 GROUP CALL PICKUP 24 DIALING FEATURES SPEED DIALING 25 PROGRAMMING PERSONAL SPEED DIAL NUMBERS 25 ONE TOUCH SPEED DIALING...

Page 6: ...AMMED MESSAGES 33 CONVENIENCE FEATURES DO NOT DISTURB 34 ONE TIME DND 34 MUTE 34 BACKGROUND MUSIC 35 APPOINTMENT REMINDER ALARM CLOCK 35 ANSWERING THE DOOR PHONE 36 CALLING THE DOOR PHONE ROOM MONITOR 36 EXECUTIVE SECRETARY HOT LINE 36 GROUP LISTENING 37 ACCOUNT CODES 37 LOCKING YOUR KEYSET 37 OFF HOOK VOICE ANNOUNCING OHVA 38 OHVA BLOCK 39 OHVA REJECT 39 IN GROUP OUT OF GROUP 39 CUSTOMIZING YOUR ...

Page 7: ...EWING MESSAGE INDICATIONS 47 ALARM REMINDER MESSAGES 47 PERSONAL SPEED DIAL NAMES 49 STATION NAMES 49 MANAGING KEY ASSIGNMENTS 49 SELECTING YOUR CLIP DISPLAY 50 VIEWING THE NEXT CLIP CALL 51 SAVING THE CLIP NUMBER 51 REDIALLING A SAVED CLIP NUMBER 51 STORING A CLIP NUMBER 51 INQUIRE CLIP PARK HOLD INFO 52 REVIEWING PAST CLIP CALLS 53 LCR WITH CLEAR 54 ADD ON MODULE WITH KEYSET 55 PERSONAL SPEED DI...

Page 8: ... on these lines are referred to as outside calls Your system can have individual C O line keys or lines may be assigned to groups When they are in a group you access a line by dialing an access code or pressing a route button For example dial 9 or press the LOCAL key to get a local outside line If Least Cost Routing is used pressing the LCR key will automatically select a preprogrammed C O line ac...

Page 9: ...appear on individual line keys if they are assigned When an individual line is not assigned to its own key it will appear on a CALL button Your outside calls will light green on your keyset and red on other keysets You never lose sight of your calls while they are on hold They stay right where you put them and are identified with a green flashing light Some simple rules to remember Any steady LED ...

Page 10: ...ckaground music is turned on at your keyset the volume keys will also control the level of music The volume of pages heard through the speaker of keyset can be adjusted during a page announcement by using the volume keys There are 16 levels for each volume setting The volume of off hook ring is controlled by a user programmable setting SYSTEM TONES The system provides several tones to assist you S...

Page 11: ...4 99 1 20 2 57 PM Ã ˆ4 ...

Page 12: ... features VOLUME CONTROL KEYS Used to set independent levels for handset speaker background music ring and page volumes LAST NUMBER REDIAL KEY MEMORY SPEED DIAL KEY DO NOT DISTURB KEY SPEAKER KEY Used to switch call to speakerphone 8 PROGRAMMABLE KEYS WITH RED LIGHTS Used to call stations directly for One Touch dialling and many other system features TRUNK FLASH KEY MICROPHONE For handsfree operat...

Page 13: ...m features VOLUME CONTROL KEYS Used to set independent levels for handset speaker background music ring and page volumes LAST NUMBER REDIAL KEY MEMORY SPEED DIAL KEY DO NOT DISTURB KEY SPEAKER KEY Used to switch call to speakerphone 4 PROGRAMMABLE KEYS WITH RED LIGHTS Used to call stations directly for One Touch dialling and many other system features TRUNK FLASH KEY MICROPHONE For handsfree opera...

Page 14: ...om calls and many other system features VOLUME CONTROL KEYS Used to set independent levels for handset speaker background music ring and page volumes LAST NUMBER REDIAL KEY MEMORY SPEED DIAL KEY DO NOT DISTURB KEY SPEAKER KEY Used to switch call to speakerphone 8 PROGRAMMABLE KEYS WITH RED LIGHTS Used to call stations directly for One Touch dialling and many other system features TRUNK FLASH KEY M...

Page 15: ...om calls and many other system features VOLUME CONTROL KEYS Used to set independent levels for handset speaker background music ring and page volumes LAST NUMBER REDIAL KEY MEMORY SPEED DIAL KEY DO NOT DISTURB KEY SPEAKER KEY Used to switch call to speakerphone TRUNK FLASH KEY 4 PROGRAMMABLE KEYS WITH RED LIGHTS Used to call stations directly for One Touch dialling and many other system features T...

Page 16: ...EYS 6 PROGRAMMABLE KEYS WITH RED COLORED LIGHTS Used for CALL buttons intercom calls and many other system features VOLUME CONTROL KEYS Used to set independent levels for handset speaker background music ring and page volumes TRANSFER KEY TRUNK FLASH KEY ON HOOK KEY for the Basic Keyset SPEAKER KEY for the Enhanced Keyset HOLD KEY MICOROPHONE for handfree operation Available only in the Enhanced K...

Page 17: ...10 ADD ON MODULE AOM LAYOUT FLEXIBLE FEATURE CONTRL KEY RED LED INDICATOR 99 1 20 2 58 PM Ã ˆ10 ...

Page 18: ...available for that line If Least Cost Routing is enabled on your phone system this button may be labeled LCRor accessed by dialing an access code If your system is programmed to require an authorization code before making a call dial plus a valid code before selecting a C O line If your system is programmed to require an account code before making a call press ACCT button or dial 47 plus a valid a...

Page 19: ...t service to this device dial 67 or press the UA key This device can operate in the Day or Night mode NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before dialing RECALL DIAL TONE Press the NEW button to disconnect your existing call wait for dial tone and then make a new call on the same line NOTE If this button does not appear on your keyset the ...

Page 20: ...e line becomes free the system will call you back Lift the handset or press ANS RLS key to answer wait for dial tone and dial the telephone number or speed dial number again NOTES 1 A callback will be canceled if not answered within 30 seconds If you have set a call back you CBK key will light 2 If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before diali...

Page 21: ... first lift the handset or press SPKbefore you begin dialing ANSWERING INTERCOM CALLS When your keyset rings simply lift the handset OR press the ANS RLS key to be connected to the calling station Finish call by replacing handset or pressing ANS RLS button See Ring Preference under Customizing Your Keyset VOICE ANNOUNCE MODE INTERCOM CALLS ONLY When another station calls you your keyset will sound...

Page 22: ... call the now idle station NOTES 1 A callback will be canceled if not answered within 30 seconds If you have set a callback your CBK key will light 2 If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before dialing BUSY STATION CAMP ON When you call another station and receive a busy signal but you do not want to wait for a callback Press the CAMPkey or dia...

Page 23: ...u must first lift the handset or press SPKbefore you begin dialing CALLING YOUR SYSTEM OPERATOR Dial 0 to call your system operator or group of operators If you want to call a specific operator dial that person s extension number NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing 16 99 1 20 2 58 PM Ã ˆ16 ...

Page 24: ...r a flashing CALL button will automatically put your first call on hold and connect you to the new call See Automatic Hold under Customizing Your Keyset EXCLUSIVE HOLD To place an outside call on hold at your phone so that other users cannot get it Press the HOLD button twice The call will flash green on your keyset and this line will show a steady red light on other keysets To retrieve the call p...

Page 25: ... extension Press the TRSF key receive transfer dial tone Your call is placed on transfer hold Dial the extension number Consult with the internal party Press TRSF to return to the outside party or hang up to transfer the call NOTE Repeatedly pressing the TRSF key will toggle between the outside and inside party and internal extension RETRIEVING CALLS HELD AT ANOTHER STATION When a line is on hold ...

Page 26: ... called party to answer and advise him her of the call and hang up If the transfer is refused you will be reconnected to the outside line when the called station hangs up or you can press TRSF to return to the outside party If you wish to send the call to another extension without waiting for the fitst station to hang up simply press another DSS button OR Press the CALL button or C O line key to r...

Page 27: ...een camped on to your phone or another station has camped on to you Your keyset will ring and the call that is waiting for you camped on will flash green Press the flashing button to answer your other call will go on hold automatically if your station has the Automatic Hold feature set If not you must press HOLDand then the flashing button OR Finish the first call and hang up the waiting call will...

Page 28: ...ernal station If there are no internal stations and you wish to leave outside lines connected together in a trunk to trunk conference press the CONFkey plus the CALL button that the call appears on or follow the instructions to drop a party and use your extension number When they hang up the lines will release automatically Press CONF to rejoin a trunk to trunk conference FORWARDING CALLS You may ...

Page 29: ...er keyset in Forward All mode and he she does not have a FWD ALL key the TRSF key will light to indicate Forward All has been set and calls to this station have been transferred elsewhere FORWARD BUSY To forward calls to another station when you are on the phone Dial 602 plus the extension or group number Receive confirmation tone and hang up NOTE If the Hot Keypad feature has been turned off you ...

Page 30: ...xtension where you are now Dial 605 plus your extension number Receive confirmation tone and hang up If you want a specific extension s calls forwarded to your phone Remote Call Forward Dial 605 plus the desired extension number Receive confirmation tone and hang up NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing FORWARD TO A...

Page 31: ...he extension number of the ringing phone NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing GROUP CALL PICKUP To pick up answer a call ringing in any pickup group lift the handset and dial 66 plus the desired group number 01 20 or press the flashing GROUP PICKUP key if available NOTES 1 A group pickup key can have an extender fo...

Page 32: ...EED DIAL NUMBERS You can program frequently dialed telephone numbers in a personal speed dial list A station may be assigned up to fifty numbers 00 49 See your system administrator to determine the amount assigned to your station While on hook press TRSFand then dial 105 Dial a speed dial number 00 49 Dial a line or line group access code Dial the telephone number to be stored 18 digits maximum It...

Page 33: ...umber press E All subsequent digits will be hidden Press E again to begin displaying digits The F key is used to enter a name See Personal Speed Dial Names under Display Features Use the HOLDkey to clear a speed dial number ONE TOUCH SPEED DIALING You may assign any speed dial number to an already existing one touch speed dial button for quick and easy dialing of frequently used numbers While on h...

Page 34: ...the handset or press SPK before you begin dialing 2 The saved telephone number is stored in memory until you save another 3 Redial does not apply to intercom calls CHAIN DIALING You may manually dial additional digits following a speed dial number or chain as many speed dial numbers together as required After the first speed dial number is dialed press SPD again and dial another speed number OR ma...

Page 35: ...ivated it will identify retrieve and process the associated stored data This latest technology has been applied to the area of personal speed dialing It allows the calling party to speak a name into the handset and have the system place a call This feature can be used by all types of stations NOTE The Voice Dialler feature requires the optional VDIAL card Please see your service and installation c...

Page 36: ... you hear error tone record the name following the above procedure PLACING A VOICE DIALLER CALL Lift the handset Press the VDIAL key or dial 681 Speak the desired name into the mouthpiece of the handset If you are successful the call will be placed If you hear error tone repeate the procedure POSSIBLE CAUSES FOR VOICE DIALLER FAILURE The desired name is not recorded The personal speed dial bin you...

Page 37: ...ot necessary to press PAGE and dial a zone number MAKING AN EXTERNAL PAGE To make an announcement through the external paging speakers Lift the handset Press PAGE key or dial 55 Dial the desired zone number 5 6 7 or 8 OR Dial9 to page all external zones After the attention tone make your announcement NOTE If you have a dedicated page zone key it is not necessary to pressPAGE and dial a zone number...

Page 38: ...s WAIT or TRSF Remain off hook until the person dials 56 from any phone The paged person will be automatically connected with you CALL PARK AND PAGE When you have a call for someone who is not at his her desk you can park the call and page the requested party While in conversation press the PAGE button Your call is automatically parked at your station Dial the desired page zone and announce park a...

Page 39: ...MSG key s on the called station or on all of the stations in the group will light Standard telephones receive special dial tone as a message indication NOTES 1 A station can have up to five message indications 2 If the Hot Keypad feature has been turned off you must first lift the handset or press SPKbefore you begin dialing CANCELING MESSAGES To cancel a message indication that you left at anothe...

Page 40: ...er you must manually cancel the message after it has been returned PROGRAMMED MESSAGES When you will be away from your phone for any length of time leave a programmed station message Display stations calling you will see this message and be informed of your status or follow your instructions Dial 48 plus any of the message codes 01 20 listed on the back of this user guide To cancel this message di...

Page 41: ...been turned off you must first lift the handset or press SPKbefore you begin dialing ONE TIME DND This feature requires a DND key If you are on a call and you do not wish to be interrupted while on that call you can press the DND key and place your station in DND When you hang up at the end of the call DND will be automatically canceled and your keyset will be able to receive new calls MUTE You ca...

Page 42: ...minder every day DAILY You can set up to three alarms Each one can be either a TODAY ONLY or a DAILY alarm When the alarm rings you will hear three short rings repeated three times Lift the handset to answer the alarm If you do not the alarm will alert you two more times at five minute intervals To set alarms Dial TRSF 112 and then dial 112 Dial the alarm number 1 2 or 3 Dial the time you want the...

Page 43: ...nnected to the door phone and you can listen or have a conversation If an electric door lock release is installed dial 13 to unlock the door You will be connected to the door phone and you can listen or have a conversation NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing EXECUTIVE SECRETARY HOT LINE If programmed an executive ...

Page 44: ...ipment your SAMSUNG DCS system will allow calls to be charged to a specific account During any outside C O call press the account ACCT key Enter the account code maximum 12 characters including and Press the ACCT key again Your conversation will not be interrupted NOTE If you make an error before you complete the account code press the ACCTkey twice and redial the correct code Only the last accoun...

Page 45: ...n another call The calling station must have an OHVA key When you are in DND you cannot receive OHVA calls The OHVA feature will work with intercom and transferred calls To make an off hook voice announcement Dial the extension number or press the DSS key When you receive a busy signal press the OHVA key After the attention tone begin speaking Finish the call by replacing handset or pressing the A...

Page 46: ...to you until you press the button again and cancel the blocking OHVA REJECT Your keyset can be programmed with an OHVA Reject REJECT key Pressing this key while receiving an OHVA call will disconnect the voice announcing party abd return you to your original call IN GROUP OUT OF GROUP If your keyset is assigned to a station ring group you can remove your keyset from the group and then put it back ...

Page 47: ...Keypad feature has been turned off you must first lift the handset or press SPK before you begin dialing The IN OUT key can include an extender to indicate the specific group that this key will affect This means that if you are in multiple groups you can decide for which groups you will receive calls 40 99 1 20 2 58 PM Ã ˆ40 ...

Page 48: ...01 Dial your old passcode Dial a new passcode must be four characters You can use 0 9 and Redial new passcode to verify If successful you will hear two beeps Four beeps indicate an incorrect code enter the code again Press TRSF to store new passcode SET ANSWER MODE You can receive internal calls in one of three modes see Answering Intercom Calls under Intercom Calls for descriptions While on hook ...

Page 49: ...l 110 Dial 21 to use the headset or 20 to use the handset Press TRSFto store your selection NOTES 1 When you are in headset mode your speaker phone is disabled 2 When you place your keyset in headset mode the ANS RLS key will light steady to indicate that your station is in headset mode HOT KEYPAD On the DCS your keyset s keypad can be made live or hot so that it is not necessary to lift the hands...

Page 50: ...th the handset on hook press TRSF and then dial 110 Dial 51 to turn this feature on or 50 to turn it off Press TRSFto store your selection RING PREFERENCE This feature automatically answers ringing calls when you lift the handset or press the ANS RLS key This method will always answer calls in the order they arrived at your keyset When you turn ring preference off you must press the flashing butto...

Page 51: ...te to view the three main categories available 201 STN NAME CALL OTHER ANS ANSWER Guides you through the options to answer calls OTHER Guides you through features other than making or answering calls CALL Guides you through the options to make a call Select one of the main categories CALL OTHER or ANS ANSWER Press the SCROLL key to display additional options available under each of the three main ...

Page 52: ... can have an associated directory name A station or speed dial number can be selected by scrolling alphabetically through a directory name list This on line phone book allows the user to look up and dial any station or speed dial number in seconds To dial by directory Press the DIR key DIRECTORY Select the directory you wish to use PERS personal speed dial numbers SYS system speed dial numbers or ...

Page 53: ... to automatically time outside calls A few seconds after you dial a telephone number the timer will appear in the display It appears immediately for incoming calls The call timer continues for the duration of the call The call timer continues for the duration of the call Call duration times are displayed in minutes and seconds If a call lasts longer than 99 minutes the timer restarts You can press...

Page 54: ... it off Press TRSFto store your selection VIEWING MESSAGE INDICATIONS You can view all your message indications before you return them With the handset on hook press the MSG key with the red flashing light The first station that left a message indication is displayed Press the UP and DOWN arrows to scroll through the stations that left message indications Use the soft keys to reply clear or advanc...

Page 55: ...t the letter A Press 5 twice tp get K Continue selecting characters from the folllowing table to complete your message Press the TRSFkey to store the alarm and reminder message Repeat for each alarm if needed COUNT 1 2 3 4 5 DIAL 0 Q Z 0 DIAL 1 space 1 DIAL 2 A B C 2 DIAL 3 D E F 3 DIAL 4 G H I 4 DIAL 5 J K L 5 DIAL 6 M N O 6 DIAL 7 P R S 7 DIAL 8 T U V 8 DIAL 9 W X Y 9 DIAL The key can be used fo...

Page 56: ...e the speed dial name Repeat for each speed dial bin if needed STATION NAMES You can assign an 11 character name to your keyset This allow other display keyset users to call you using the directory dial feature To program a station name Press TRSF and then dial 104 Enter the 11 character name using the procedure described in alarm reminder messages PressTRSFto store the name MANAGING KEY ASSIGNMEN...

Page 57: ... Programmable Message 01 20 DIR SYS 0 PERS 1 or STN 2 SP UCD supervise UCD group number NOTE Confirm that the cursor is placed correctly before you enter the extender SELECTING YOUR CLIP DISPLAY You can decide if you want to see the CLIP name or CLIP number in the display Regardless of which one is selected you can press the NND key to view the other pieces of CLIP information To select the type o...

Page 58: ...call that provides CLIP information you may press the SAVE key to save the CLIP number If your keyset does not have a SAVE key press the CLIP key the SCROLL key and then the SAVE soft key REDIALLING A SAVED CLIP NUMBER To redial a number that has been saved press the SAVEkey or dial 19 NOTE If the Hot Keypad feature has been turned off you must lift the handset or press SPK before you begin dialin...

Page 59: ...ey OR Press the CLIPkey and then dial the INQUIRE soft key Dial the trunk number You may now answer the call by pressing ANS OR You may use NND to view more information about this call OR You can return to the idle condition by pressing IGNORE If you are on a call Press the INQUIRE key Your existing call will go on hold OR Press the CLIP key and then the INQUIRE soft key to place the first call on...

Page 60: ...eyset but that you did not answer When reviewing this list you can pass one button to dial the person back To access the CLIP information stored in your REVIEW list Press the REVIEW key OR Press the CLIPkey and then dial the REVIEW soft key If you have entries in your review list the oldest call will be shown first You can now CLEAR this entry OR UseNND to view more information about this call OR ...

Page 61: ...LEAR When you are making an outside call using LCR and dial an incorrect digit you can press the CLEAR soft key to reenter the telephone number You do not need to redial 9 to reaccess LCR 54 99 1 20 2 58 PM Ã ˆ54 ...

Page 62: ...ogrammable keys are used exactly as are the ones on your keyset Make them DSS BLF keys C O line keys One Touch Speed Dial buttons or any combination of these and other feature keys A maximum of two AOMs can be added to any keyset 55 ADD ON MODULE WITH KEYSET 99 1 20 2 58 PM Ã ˆ55 ...

Page 63: ...PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 56 99 1 20 2 58 PM Ã ˆ56 ...

Page 64: ...PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 57 99 1 20 2 58 PM Ã ˆ57 ...

Page 65: ...58 99 1 20 2 58 PM Ã ˆ58 ...

Page 66: ...nsion numbers 55 All Page 3xx Extension numbers 56 Meet Me Answer 400 Cancel Do not Disturb 57 Alarm sensor clear 401 Set Do Not Disturb 58 DISA alarm clear 41 Set Message No Ring 59 Walking class of service 42 xxx Cancel message 600 Cancel all call forwarding 43 Set return messages 601 xxx Set Forward All Calls 44 Busy station line callback 602 xxx Set Forward Busy 45 Busy station camp on 603 xxx...

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