Samsung AX40K3020TT NA Series User Manual Download Page 21

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ENGLISH-21

THERS

Troubleshooting

Before reporting on a problem with your product, please check the
troubleshooting table below.

Problem

Checkpoint

Solution

The air purifier
does not work.

• Has the power been cut?

• After checking the power

connection, operate the
product again.

• Is the power plug

unplugged?

• Insert the power plug into

the wall outlet correctly and
operate the product again.

• Is there a problem with the

wall outlet or the power
strip?

• Try using another wall power

outlet or power strip.

The filter
clean/
replacement
indicator
is blinking
continuously.

• Did you reset the alarm

by pressing and holding
the [

sec

] button for

3 seconds after cleaning or
replacing a filter?

• After cleaning or replacing a

filter, you need to reset the
alarm by pressing the filter
reset button.

There is a
strange odor.

• Is the Pre filter

contaminated?

• Clean the Pre filter.

• Is there a strange

odor coming from
the integrated PM2.5/
deodorization filter?

• Purchase a new integrated

PM2.5/ deodorization filter
and replace the old filter with
the new one.

• User needs to undertake filter

replacement cost produced
during the period of free
maintenance.

Summary of Contents for AX40K3020TT NA Series

Page 1: ......

Page 2: ...s Doctor emits active hydrogen H and oxygen O2 ions which combine into Hydroperoxy Radical HOO surrounding harmful particles floating in the air and destroy the hydrogen connections of the protein structure High performance purification system Effective deodorization The high performance activated carbon filter quickly removes odor from food and cigarette etc Effective dust collecting The PM2 5 fi...

Page 3: ...ehold waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for de...

Page 4: ...ord into a wall socket with the power specifications of the product or higher and use the socket for this appliance only Also do not extend the power cord on your own X X Sharing a wall socket with other appliances using a multi outlet power strip or extending the power cord may result in electric shock or fire X X Do not use an electric transformer It may result in electric shock or fire X X If t...

Page 5: ...ght X X Failure to do so may result in abnormal vibrations noise or problems with the product There should at least 5 cm 15 cm or more is recommended of space around the appliance X X If space for air intake is not enough humidification capacity may decrease X X If the appliance is too near wall side the wall paper may get damaged When installing the product make sure that no heavy objects are on ...

Page 6: ... X X This may result in electric shock or fire FOR POWER SUPPLY CAUTION When the air purifier will not be used for a long period of time or during a thunder or lightning storm disconnect the power supply X X Failure to do so may result in electric shock or fire It is dangerous when the power cable gets damaged therefore contact a service center or qualified experts for the repair FOR OPERATION WAR...

Page 7: ...ls out of the reach of children X X If a child places a bag over his or her head he or she may suffocate Do not insert your fingers or a foreign substances into the air outlet while product is operating X X Take special care that children do not injure themselves by inserting their fingers into the product Do not place an object near the appliance that makes it possible for children to climb onto ...

Page 8: ... may result in electric shock or fire FOR OPERATION CAUTION Keep a distance of about 2 m from other electric appliances such as a TV video or audio device etc X X Failure to do so may result in reduced video quality or noise Leave a space greater than 5 cm 15 cm or more is recommended between the product and the wall X X This product extracts air at the back to purify the air therefore installing ...

Page 9: ... the product or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the product X X This may result in electric shock fire a product malfunction or injury Do not operate the product with wet hands X X This may result in electric shock FOR CLEANING WARNING Do not clean the product by spraying water directly onto it Do not use benzene thinner aceton...

Page 10: ...ter Therefore when there s excessive odor in your room ventilate the room first and use the air purifier afterwards to eliminate remaining odors for more effective deodorization If you operate the air purifier without the filters you cannot expect any air purification effect If the filters are contaminated the air purification performance will be degraded If the filters are seriously dirty or emit...

Page 11: ...eodorization filter Cleaning the Pre filter frequently improves the performance of the air purifier and helps keep the indoor air clean For the installation order and how to install the filters refer to the Inserting the filters section in the Cleaning and Maintenance chapter Before replacing the filters make sure to turn off the power Removing the back cover of the product Hold the left and right...

Page 12: ...cators Air intake Draws air into the intake Virus Doctor Clear part Optional Front view Back cover Dust sensor Detects dust Gas sensor Detects odors Rear view PM2 5 filter Deodorization filter Pre filter Back cover Integrated PM2 5 deodorization filter The mounting sequence of the filters and the back cover ...

Page 13: ...cleaning or replacement alarm Lock button To set or release the button lock Press the button on the control panel to start the operation The indicators show the current operating mode with the status If you press a button the corresponding indicator turns on with a ringing sound indicating that the selected function is selected If your turn on the power after closing it the product will work as th...

Page 14: ...ng order Weak Sleep Auto Strong The cleanliness indicator displays as the original status and the function indicator displays as the selected operation mode When the unit is running in Auto mode the air is automatically kept clean by the air purifier regardless of the surrounding dust and odors If Sleep mode is selected only the Sleep mode indicator is turned on dimly Sleep mode This mode allows u...

Page 15: ...acetheintegrated PM2 5 deodorization filter and hold the sec button for 3seconds or longer to reset the alarm Once the filter clean replacement indicator blinks it remains on until you press and hold the sec button for 3 seconds until hearing a ringing sound to reset the alarm If you replace the filter due to a strange odor before the filter clean replacement indicator blink press and hold the sec...

Page 16: ...sing it to clean the product Do not wipe the control panel with an alkali detergent Do not clean the surface of the air purifier with sulfuric acid hydrochloric acid or organic solvent thinner kerosene acetone etc or attach a sticker to the unit This may damage the surface of the product NOTE Storing the product If the product is not going to be used for an extended period of time put it into a bo...

Page 17: ...ance dust the cleanness indicator of the air purifier may be stuck in the polluted state In this case clean the sensors Clean the sensors at least once every 6 months However cleaning period should be different depending on the operating environment and the operating time Therefore cleaning should be more often in places with lots of dusts Cleanness indicator on the control panel may not change fr...

Page 18: ... the edges of the back cover so that it fits into 8 holes of the main body Pull the back cover forward by holding the left and right edges of the cover Remove the Pre filter by pressing down the top clip of the filter with your finger Fit the Pre filter into the bottom holes and then insert the top clip Clean the Pre filter at least once every two weeks However since the cleaning cycle is determin...

Page 19: ...seconds Once indicator stops blinking and a ringing sound is heard the unit will return to normal operation Take out the integrated PM2 5 deodorization filter Turn off the air purifier remove the back cover and then separate the Pre filter by pressing down the top clip with your finger Insert the new integrated PM2 5 deodorization filter into the main unit and then insert the Pre filter Be sure to...

Page 20: ...ter replacement indicator will be turned on and notified you when it s time to replace the filter However if the filter is too dirty or if it smells or if you feel the fan speed has gotten gradually weaker you can replace it even though the filter replacement indicator has not turned on When you replace the integrated PM2 5 deodorization filter remove the plastic packaging before installing the fi...

Page 21: ...er wall power outlet or power strip The filter clean replacement indicator is blinking continuously Did you reset the alarm by pressing and holding the sec button for 3 seconds after cleaning or replacing a filter After cleaning or replacing a filter you need to reset the alarm by pressing the filter reset button There is a strange odor Is the Pre filter contaminated Clean the Pre filter Is there ...

Page 22: ...Check whether the product has been moved during operation If the product is moved during operation noise may occur Before moving the product turn off the product Check if the product is horizontally leveled Make sure the product is horizontally leveled Check if there s any foreign substance in inside of the product Please contact the Samsung service center Do you hear strange grinding or jamming s...

Page 23: ...tor stays red even after cleaning the dust and gas sensors and moving the unit to a clean room it may be because of a sensor or wiring error In this case please contact the service center Although the cleanness indicator is kept red the airflow speed does not change Isn t Auto mode selected Set the mode to Auto mode When the mode is set to Strong Weak or Sleep mode the airflow speed does not chang...

Page 24: ...OUNTRY CALL ORVISIT US ONLINE AT INDIA 1800 3000 8282 Toll Free 1800 266 8282 Toll Free www samsung com in support MALAYSIA 1800 88 9999 603 77137477 Overseas contact www samsung com my support This product is RoHS compliant ...

Page 25: ...AX40K3020TT Series Air Purifier user manual imagine the possibilities Thank you for purchasing this Samsung product EN DB68 06207A 02 ...

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