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15

English

Cleaning and Maint

enanc

e

Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and 

unnecessary expense.

Problem

Solution

The air conditioner 

does not operate 

at all.

•  Check if the power plug is properly connected.
•  Check whether the auxiliary power switch (MCCB, ELB) is turned on.
•  If the auxiliary power switch (MCCB, ELB) is turned off, the air 

conditioner does not work although you press the 

 (Power) 

button.

•  When you clean the air conditioner or do not use it for an extended 

period of time, turn off the auxiliary power switch (MCCB, ELB).

•  After the air conditioner is not used for an extended period of time, 

be sure to turn on the auxiliary power switch (MCCB, ELB) 6 hours 

before starting operation.

  NOTE

•  The auxiliary power switch (MCCB, ELB) is sold separately.

•  Make sure that auxiliary power switch (MCCB, ELB) is installed 

in the distribution box inside the building.

•  If the air conditioner is turned off by the Timed off function, turn on 

the air conditioner again by pressing the 

 (Power) button.

The temperature 

does not change.

•  Check whether the Fan mode is running. In the Fan mode, the air 

conditioner controls the set temperature automatically, and you 

cannot change the set temperature.

Warm air does not 

come out of the air 

conditioner.

•  Check whether the outdoor unit is designed for cooling only. In 

this case, warm air does not come out although you select the Heat 

mode.

•  Check whether the remote control is designed only for cooling only. 

Use a remote control that supports both cooling and heating.

The fan speed does 

not change.

•  Check whether the Auto or Dry mode is running. In these modes, the 

air conditioner controls the fan speed automatically, and you cannot 

change the fan speed.

The wireless 

remote control 

does not operate.

•  Check whether the batteries are discharged. Replace the batteries 

with new ones.

•  Make sure that nothing is blocking the remote control sensor.
•  Check whether any strong lighting sources are near the air 

conditioner. Strong light which comes from fluorescent bulbs or 

neon signs may interfere with the remote control.

SAMSUNG_IB_UM_ENG.indb   15

2016-03-17   오후 2:52:02

Summary of Contents for AC***KN4DKH

Page 1: ...r manual AC KN4DKH Thank you for purchasing this Samsung air conditioner Before operating this unit please read this user manual carefully and retain it for future reference SAMSUNG_IB_UM_ENG indb 1 2016 03 17 오후 2 51 56 ...

Page 2: ...waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details ...

Page 3: ...ay result in severe personal injury or death CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage Follow directions Do NOT attempt Make sure the machine is grounded to prevent electric shock Cut off the power supply Do NOT disassemble FOR INSTALLATION WARNING Use the power line with the power specifications of the product or higher and use the power line ...

Page 4: ...his appliance in a humid oily or dusty location in a location exposed to direct sunlight and water rain drops Do not install this appliance in a location where gas may leak This may result in electric shock or fire Never install the outdoor unit in a location such as on a high external wall where it could fall If the outdoor unit falls it may result in injury death or property damage This applianc...

Page 5: ...t may overflow and result in property damage In particular in winter if a block of ice falls it may result in injury death or property damage FOR POWER SUPPLY WARNING When the circuit breaker is damaged contact your nearest service centre Do not pull or excessively bend the power line Do not twist or tie the power line Do not hook the power line over a metal object place a heavy object on the powe...

Page 6: ... contact your nearest service centre Failing to do so may result in problems with the product water leakage electric shock or fire A delivery service for the product is not provided If you reinstall the product in another location additional construction expenses and an installation fee will be charged Especially when you wish to install the product in an unusual location such as in an industrial ...

Page 7: ...roduct Do not strike or pull the air conditioner with excessive force This may result in fire injury or problems with the product Do not place an object near the outdoor unit that allows children to climb onto the machine This may result in children seriously injuring themselves Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm people Since this ...

Page 8: ...operate the appliance with wet hands This may result in electric shock Do not spray volatile material such as insecticide onto the surface of the appliance As well as being harmful to humans it may also result in electric shock fire or problems with the product Do not drink the water from the air conditioner The water may be harmful to humans Do not apply a strong impact to the remote controller a...

Page 9: ...ut supervision FOR CLEANING WARNING Do not clean the appliance by spraying water directly onto it Do not use benzene thinner alcohol or acetone to clean the appliance This may result in discoloration deformation damage electric shock or fire Before cleaning or performing maintenance unplug the air conditioner from the wall socket and wait until the fan stops Failing to do so may result in electric...

Page 10: ...r units the air flow direction is not shown on the remote control display Control the air flow direction with checking it on the indoor unit display 02 Remote control sensor behind the front grille 03 Air outlet 04 Front grille Air filter behind the front grille NOTE For information on how to operate the product see the user manual for the remote control The actual appearances of the indoor units ...

Page 11: ...de 15 C to 50 C 18 C to 32 C 80 or less Heat mode 20 C to 24 C 27 C or less Dry mode 15 C to 50 C 18 C to 32 C 80 or less CAUTION If you use the air conditioner at a relative humidity above 80 it may cause a formation of condensation and a leakage of water on the floor Operation Features SAMSUNG_IB_UM_ENG indb 11 2016 03 17 오후 2 51 59 ...

Page 12: ...lphuric acid hydrochloric acid or organic solvents such as thinner kerosene and acetone to clean the surfaces Do not put any stickers on it as this can damage the surface of the indoor unit Disassembling the air filter CAUTION For cleaning and maintenance be sure to turn off the circuit breaker NOTE When the next filter cleaning time arrives after 1000 hours of operation the indoor unit display ap...

Page 13: ... may deform the air filter Reassembling the air filter After cleaning and reassembling the air filter reset the filter cleaning reminder as follows AR KH00E remote control Select Filter Reset MR EH00 remote control Hold down the Filter Reset button for two seconds NOTE If you try to assemble the air filter upside down it will not be assembled because it cannot be clamped by the internal structure ...

Page 14: ...he remote control batteries At least once a year Outdoor unit Clean the heat exchanger on the outside of the unit Once every 4 months Required Clean the heat exchanger on the inside of the unit Once a year Required Clean the electric components with jets of air Once a year Required Verify that all the electric components are firmly tightened Once a year Required Clean the fan Once a year Required ...

Page 15: ...f function turn on the air conditioner again by pressing the Power button The temperature does not change Check whether the Fan mode is running In the Fan mode the air conditioner controls the set temperature automatically and you cannot change the set temperature Warm air does not come out of the air conditioner Check whether the outdoor unit is designed for cooling only In this case warm air doe...

Page 16: ...conditioner If the indoor unit display is still blinking contact a service centre I want to get cooler air Operate the air conditioner with a electric fan to save energy and enhance the cooling efficiency The air is not cool or warm enough In the Cool mode cool air does not come out if the set temperature is higher than the current temperature MR EH00 remote control Press the Temperature button re...

Page 17: ... prevent cool air from coming out at the beginning If the refrigerant pipe is too long the cooling and heating efficiencies may be decreased Avoid exceeding the maximum pipe length The air conditioner makes strange noises In certain conditions especially when the outdoor temperature is lower than 20 C a hissing rumbling or splashing sound may be heard while the refrigerant is circulating through t...

Page 18: ...ping connections of the outdoor unit Condensation may develop due to the difference in temperature This is a normal condition Steam is produced on the outdoor unit In winter when the air conditioner runs in the Heat mode the frost on the heat exchanger melts and steam may be produced This is a normal operation neither product malfunction nor a fire Technical specifications Type Model Net weight Ne...

Page 19: ...19 English Cleaning and Maintenance Memo SAMSUNG_IB_UM_ENG indb 19 2016 03 17 오후 2 52 02 ...

Page 20: ...SAMSUNG 0680 726 786 0680PREMIUM 0680 773 648 www samsung com hu support AUSTRIA 0800 SAMSUNG 0800 7267864 Only for Premium HA 0800 366661 Only for Dealers 0810 112233 www samsung com at support SWITZERLAND 0800 726 78 64 0800 SAMSUNG www samsung com ch support German www samsung com ch_fr support French CZECH 800 SAMSUNG 800 726786 www samsung com cz support SLOVAKIA 0800 SAMSUNG 0800 726 786 www...

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