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Samsung A102U, User Manual

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A touch screen responds best to a light touch from the pad of your finger or a 
capacitive stylus. Using excessive force or a metallic object on the touch screen may 
damage the tempered glass surface and void the warranty.

Tap

Lightly touch items to select or launch them.

 

l

Tap an item to select it.

 

l

Double-tap an image to zoom in or out.

Getting started

10

Devices and software are constantly evolving — the illustrations you see here are for reference only.

Summary of Contents for A102U

Page 1: ...User manual ...

Page 2: ... Galaxy A10e 3 Assemble your device 4 Charge the battery 5 Start using your device 6 Use the Setup Wizard 6 Transfer data from an old device 6 Lock or unlock your device 7 Accounts 8 Set up voicemail 9 Navigation 10 Navigation bar 15 Customize your home screen 17 i ATT_A102U_EN_UM_TN_SFG_070319_FINAL ...

Page 3: ...text 28 Emergency mode 31 Apps 33 Using apps 34 Uninstall or disable apps 34 Search for apps 34 Sort apps 34 Create and use folders 35 App settings 35 Samsung apps 37 Galaxy Essentials 37 Galaxy Store 37 Samsung Members 37 Samsung Notes 38 Calculator 40 Table of contents ii ...

Page 4: ...Camera 43 Contacts 47 Clock 52 Email 57 Gallery 60 Internet 64 Messages 67 My Files 69 Phone 71 Google apps 79 Chrome 79 Drive 79 Duo 79 Gmail 79 Google 79 Maps 80 Photos 80 Play Movies TV 80 Table of contents iii ...

Page 5: ... 81 Call Protect 81 AT T ProTech 81 AT T Smart Wi Fi 81 Device Help 81 DIRECTV NOW 81 DriveMode 81 Mobile Security 81 myAT T 82 Secure Family 82 Setup Transfer 82 Visual Voicemail 82 Additional apps 83 Amazon Shopping 83 Facebook 83 Table of contents iv ...

Page 6: ...i 85 Bluetooth 87 Airplane mode 88 Mobile networks 89 Data usage 89 Mobile hotspot 90 Tethering 92 Nearby device scanning 92 Connect to a printer 93 Virtual Private Networks 93 Private DNS 94 Ethernet 94 Sounds and vibration 95 Sound mode 95 Vibrations 95 Table of contents v ...

Page 7: ...lizer 98 Adapt sound 98 Notifications 99 Manage notifications 99 Customize app notifications 99 Smart alert 99 Display 100 Screen brightness 100 Night mode 100 Font size and style 100 Screen zoom 101 Full screen apps 101 Screen timeout 101 Touch sensitivity 101 Table of contents vi ...

Page 8: ... Quick optimization 103 Battery 103 Storage 104 Memory 105 Language and input 105 Date and time 108 Troubleshooting 108 Lock screen and security 111 Screen lock types 111 Google Play Protect 113 Find My Mobile 113 Security update 114 Install unknown apps 114 Secure Folder 114 Table of contents vii ...

Page 9: ...116 Device administration 116 Credential storage 116 Strong Protection 116 Advanced security settings 117 Location 117 App permissions 118 Send diagnostic data 118 Accounts 119 Add an account 119 Account settings 119 Remove an account 119 Backup and restore 120 Samsung Cloud 121 Google settings 121 Table of contents viii ...

Page 10: ...raction and dexterity 124 Advanced settings 126 Installed services 126 Other settings 126 Help 126 Dual Messenger 127 About phone 127 Learn more 128 Videos 128 Smart Simulator 128 Tips 128 Samsung Care 128 Talk to an agent 128 Legal information 129 Intellectual property 130 Table of contents ix ...

Page 11: ...sclaimer of warranties exclusion of liability 131 Modification of software 131 Notice from AT T 132 Samsung Knox 133 Restricting children s access to your mobile device 133 Samsung Electronics America Inc 133 Table of contents x ...

Page 12: ...a on page 43 Security Use biometrics to unlock your device See Flexible security on page 25 Expandable storage Expand storage with a supported microSD card See Memory card on page 104 Night mode Use a darker theme to keep your eyes comfortable at night See Night mode on page 100 1 ...

Page 13: ...Getting started Galaxy A10e Assemble your device Start using your device 2 ...

Page 14: ...Galaxy A10e Front camera SIM microSD card tray Power key Rear camera Flash Volume key USB charger Accessory port Microphone Headset jack Speaker Microphone 3 Getting started ...

Page 15: ...our carrier for more details Install SIM microSD card Place the SIM card and optional microSD card sold separately into the tray with the gold contacts facing down Charge your device Before turning on your device charge it fully Getting started 4 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 16: ... a power outlet While charging the device and the charger may become hot and stop charging This usually does not affect the device s lifespan or performance and is in the device s normal range of operation TIP Disconnect the charger from the device and wait for the device to cool down For more information visit samsung com us support answer ANS00076952 5 Getting started ...

Page 17: ...gh the basics of setting up your device Follow the prompts to choose a default language connect to a Wi Fi network set up accounts choose location services learn about your device s features and more Transfer data from an old device Use Smart Switch to transfer contacts photos music videos messages notes calendars and more from your old device Smart Switch can transfer your data via USB cable Wi F...

Page 18: ...atically when the screen times out For more information about screen locks see Lock screen and security on page 111 Power key Press to lock Press to turn on the screen and then swipe the screen to unlock it Getting started 7 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 19: ...ogle Account Factory Reset Protection FRP is activated FRP requires your Google Account information when resetting to factory settings For more information see Factory reset protection on page 110 Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps 1 From Settings tap Accounts and backup Accounts 2 Tap Add account Samsung acco...

Page 20: ...your voicemail service when you access it for the first time You can access voicemail through the Phone app 1 From Phone tap Voicemail 2 Follow the tutorial to create a password record a greeting and record your name 9 Getting started ...

Page 21: ...r a metallic object on the touch screen may damage the tempered glass surface and void the warranty Tap Lightly touch items to select or launch them l Tap an item to select it l Double tap an image to zoom in or out Getting started 10 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 22: ... the screen l Swipe the screen to unlock the device l Swipe the screen to scroll through the Home screens or menu options Getting started 11 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 23: ...hen move it to a new location l Drag an app shortcut to add it to a Home screen l Drag a widget to place it in a new location Getting started 12 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 24: ...o zoom in and out l Bring your thumb and forefinger together on the screen to zoom out l Move your thumb and forefinger apart on the screen to zoom in Getting started 13 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 25: ...te them l Touch and hold a field to display a pop up menu of options l Touch and hold a Home screen to customize the Home screen Getting started 14 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 26: ... The Navigation bar at the bottom of the screen displays the navigation keys Recent apps Home Back Getting started 15 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 27: ...n gestures Tap Gesture hints to display lines at the bottom of the screen where gestures must be done for each navigation button TIP You can also quickly switch between navigation gestures and navigation buttons using the Quick settings menu Button order Personalize your device by changing where the Recent apps and Back buttons display on the Navigation bar From Settings tap Display Navigation bar...

Page 28: ...emove from Home NOTE Removing an icon does not delete the app it just removes the icon from a Home screen Use folders Organize App shortcuts in folders on an Apps screen or Home screen For more information see Create and use folders on page 35 Wallpapers You can change the look of the Home and Lock screens by choosing a favorite picture or preloaded wallpaper 1 From a Home screen touch and hold th...

Page 29: ...d icons 4 Tap an icon set to preview and download it to My icons 5 Tap an icon and then tap Apply to apply the selected icon set Widgets Add widgets to your home screens for quick access to info or apps 1 From a Home screen touch and hold the screen 2 Tap Widgets and then touch and hold a widget drag it to a Home screen and release it Customize Widgets Once you have added a widget you can customiz...

Page 30: ...w badges on apps with active notifications You can also choose the badge style Lock Home screen layout Prevent items on the Home screen from being removed or repositioned Add apps to Home screen Automatically add newly downloaded apps to the Home screen Quick open notification panel Enable this feature to open the Notification panel by swiping down anywhere on the Home screen Rotate to landscape m...

Page 31: ...and a simpler layout Apps list 1 From Settings tap Display Easy mode 2 Tap Easy mode to enable this feature 3 Tap Apply to confirm To disable Easy mode 1 From Settings tap Display Easy mode Standard mode 2 Tap Apply to exit Easy mode Getting started 20 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 32: ...icons Missed calls Call in progress Call on hold New message Voicemail New email Download Upload Wi Fi available App update Configure display options for the Status bar From Quick settings tap More options Status bar for the following options Show notification icons Choose how to display notification icons on the Status bar Show battery percentage Display the battery charge percentage next to the ...

Page 33: ...otifications settings and more simply open the Notification panel Device settings View all Quick settings Notification cards Getting started 22 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 34: ...otification panel 2 Drag View all downward Tap a quick setting icon to turn it on or off Touch and hold a quick setting icon to open the setting Tap Search to search the device Tap Settings to quickly access the device s settings menu Tap More options to reorder Quick settings or to change the button layout 3 Drag View all upward to close Quick settings Bixby Bixby is a virtual assistant that lear...

Page 35: ...rd circle for details on how long each app has been opened and used today Times opened Tap the Unlocks number to see how many times each app has been opened today Notifications received Tap the Notifications number to see how many notifications have been received from each app today Dashboard View all dashboard information shown above Each app can have a timer set to limit usage throughout the day...

Page 36: ...n 2 Follow the prompts to register your face TIP To use your face to unlock your device you must set a pattern PIN or password Face recognition management Customize how face recognition works From Settings tap Biometrics and security Face recognition Remove face data Delete existing faces Face unlock Enable or disable face recognition security Stay on Lock screen When you unlock your device with f...

Page 37: ...erences for biometric security options From Settings tap Biometrics and security Biometrics preferences for the following options Screen transition effect Show a transition effect when you use biometrics to unlock your device 26 Getting started ...

Page 38: ...e size of their windows Split screen control 1 From any screen tap Recent apps 2 Tap the app icon and then tap Open in split screen view 3 Tap an app in the other window to add it to the split screen view Drag the middle of the window border to adjust the window size Getting started 27 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 39: ...ap a field to display the Samsung keyboard Tap Show predictive text to view suggested words while you type Tap Show toolbar functions to view all keyboard options Getting started 28 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 40: ...board Set customized options for the Samsung keyboard From the Samsung keyboard tap Settings for the following options Languages and types Set the keyboard type and choose which languages are available on the keyboard To switch between languages slide the Space bar sideways Smart typing Use predictive text and auto correction features to prevent common typing mistakes Type by swiping between lette...

Page 41: ...typing enter text by speaking Settings 1 From the Samsung keyboard tap Voice input 2 Tap the screen and speak your text Getting started 30 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 42: ...ring an emergency situation To save battery power Emergency mode Restricts application usage to only essential applications and those you select Turns off connectivity features and Mobile data when the screen is off Activate Emergency mode To activate Emergency mode 1 Press and hold the Power key 2 Tap Emergency mode When accessing for the first time read and accept the terms and conditions 3 Tap ...

Page 43: ...More options Turn off Emergency mode Disable Emergency mode and return to standard mode Remove apps Choose apps to remove from the screen Manage emergency contacts Manage your medical profile and ICE In Case of Emergency group contacts Settings Configure the available settings Only a limited number of settings are enabled in Emergency mode Turn off Emergency mode When emergency mode is turned off ...

Page 44: ...Apps Using apps Samsung apps Google apps Carrier apps Additional apps 33 ...

Page 45: ...r apps If you are not sure where to find an app or a setting you can use the Search feature 1 From Apps tap Finder search and enter a word or words As you type matching apps and settings appear as results on the screen 2 Tap a result to go to that app TIP You can customize the search settings by tapping More options Finder settings Sort apps App shortcuts can be listed alphabetically or in your ow...

Page 46: ...an copy a folder to a Home screen From Apps touch and hold a folder and tap Add to Home Delete a folder When you delete a folder the app shortcuts return to the Apps list 1 From Apps touch and hold a folder to delete 2 Tap Delete folder and confirm when prompted App settings Manage your downloaded and preloaded apps 1 From Settings tap Apps 2 Tap Menu to set which apps to view and then choose All ...

Page 47: ...pp The following options may be displayed Uninstall Disable Uninstall or disable the app Some preloaded apps can only be disabled not uninstalled Force stop Stop an app that is not working correctly Mobile data View mobile data usage Battery View battery usage since the last full charge Storage Manage the app s storage usage Memory View memory usage Notifications Configure notifications from the a...

Page 48: ... and download premium apps that are exclusive to Galaxy devices A Samsung account is required to download from Galaxy Store From Apps tap Galaxy Store Samsung Members Get more and do more from your Galaxy device Enjoy DIY support tools and exclusive experiences and content for Samsung members only Samsung Members may be preloaded on your device or you can download and install it from Galaxy Store ...

Page 49: ... your notes easily using social networking services Visit samsung com us support owners app samsung notes to learn more From Apps tap Samsung Notes Create Access tools Add an attachment Assign a category Set text options Apps 38 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 50: ...e delete or move Sort Change the way notes are organized View Switch between Grid List or Simple list Notes menu You can view your notes by category From Samsung Notes tap Menu for the following options All notes View all notes Frequently used Quick access to commonly used notes Shared notebooks View notebooks shared with your contacts through your Samsung account Trash View deleted notes Categori...

Page 51: ...unit converter From Apps tap Calculator History View past calculations Unit converter Convert between measurements Scientific mode If the icon is not visible turn your device to landscape Apps 40 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 52: ...nts to consolidate all your calendars in one place From Apps tap Calendar Double tap to edit event Change to other calendar views Create new event Go to today s date Apps 41 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 53: ... follow the prompts TIP Accounts may also support email contacts and other features Create an event Use your Calendar to create events 1 From Calendar tap Add to add an event 2 Enter details for the event and then tap Save Delete an event Delete events from your Calendar 1 From Calendar tap an event and tap again to edit it 2 Tap Delete and confirm when prompted 42 Apps ...

Page 54: ...e Camera app From Apps tap Camera TIP If Quick launch is enabled quickly press the Power key twice Settings Shooting modes Gallery Switch cameras Capture Zoom Apps 43 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 55: ...d videos Record high quality videos using your device 1 From Camera swipe right or left to change the shooting mode to Video 2 Tap Capture to begin recording a video To take a picture while recording tap Capture To temporarily stop recording tap Pause To continue recording tap Resume 3 Tap Stop when you are finished recording Change shooting modes The Camera is equipped with a variety of shooting ...

Page 56: ...camera s settings From Camera tap Settings for the following options Pictures Save options Choose picture format and whether to flip your selfies Videos Rear video size Select a resolution Selecting a higher resolution for higher quality requires more memory Front video size Select a resolution Selecting a higher resolution for higher quality requires more memory High efficiency video Record video...

Page 57: ... your hand out with your palm facing the camera to have your picture taken in a few seconds Storage location Select a memory location A memory card not included must be installed to view Storage location Quick launch Press the Power key twice in quick succession to open the camera Shutter sound Play a tone when taking a picture Reset settings Reset the camera settings About Camera View app and sof...

Page 58: ...unts added to your device Accounts may also support email calendars and other features From Apps tap Contacts Create contact Add profile picture Add delete and expand fields Apps 47 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 59: ...vorites When you mark contacts as favorites they are easily accessible from other apps 1 From Contacts tap a contact 2 Tap Add to Favorites to mark the contact as a favorite To remove the contact from Favorites tap Favorite Share a contact Share a contact with others by using various sharing methods and services 1 From Contacts tap a contact 2 Tap Share 3 Tap either vCard file VCF or Text 4 Choose...

Page 60: ... a name for the new group Group ringtone Customize the sounds for the group Add member Select contacts to add to the new group and then tap Done 3 Tap Save Add or remove group contacts Add more contacts to a group or remove contacts From Contacts tap Menu Groups and then tap a group To remove a contact touch and hold a contact to select it and then tap Delete To add a contact tap More options Edit...

Page 61: ...nt and follow the prompts Delete a group Delete a group you have created 1 From Contacts tap Menu Groups and then tap a group 2 Tap More options Delete group To only delete the group tap Group only To delete the group and the contacts in the group tap Group and members Manage contacts You can import or export contacts as well as link multiple contacts into one contact entry Import contacts Import ...

Page 62: ...cts tap the contact to select it 2 Tap More options Link to another contact 3 Tap contacts to choose them 4 Tap Link To unlink contacts 1 From Contacts tap the contact to select it 2 Tap More options Add remove linked contacts 3 Tap Unlink beside contacts to unlink them from the main contact Delete contacts Delete a single contact or multiple contacts 1 From Contacts touch and hold a contact to se...

Page 63: ...or keeping track of time and setting alarms From Apps tap Clock and tap a tab to use a feature Turn alarm on or off Create new alarm Apps 52 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 64: ... this alarm Alarm name Enter a name for the alarm Alarm sound Choose a sound to play for the alarm and drag the slider to set the volume of the alarm Vibration Choose whether the alarm uses vibration alert Snooze Allow snoozing Set interval and repeat values for the alarm while snoozing 3 Tap Save to save the alarm Delete an alarm You can delete an alarm that you created 1 From Clock touch and hol...

Page 65: ... the current time and add to your list of cities Globe Drag to spin and see times around the world 1 From Clock tap World clock 2 Tap Add city Search for city and enter the name of the city 3 Tap the city name in the list and then tap Add To remove a city touch and hold it and tap Delete Apps 54 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 66: ...cities listed are automatically updated To return the clock to the current time tap Reset Weather settings Show weather information on your World clock 1 From Clock tap World clock 2 Tap More options Weather settings 3 Tap to enable 4 Tap Unit to change from Fahrenheit to Celsius Stopwatch The Stopwatch lets you time events down to a hundredth of a second 1 From Clock tap Stopwatch 2 Tap Start to ...

Page 67: ...er 3 Tap Start to begin the Timer To temporarily stop the Timer tap Pause To continue tap Resume To stop and reset the Timer tap Cancel Timer options You can customize the Timer options From Clock tap Timer and choose an option Add preset timer Save a preset timer with a custom name More options Set timer sound Choose the timer sound or create your own 56 Apps ...

Page 68: ...il accounts in one app To add an email account see Add an email account on page 8 From Apps tap Email Send message Add attachment Apps 57 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 69: ...rom your Contacts tap the contact to place a checkmark and then tap Done The contact is displayed in the recipients field Tap Show additional fields to add Cc and Bcc fields 3 Tap the Subject and Message fields to enter text Tap Attach to add files images audio and more to your email Tap More options for additional email options 4 Review your message and tap Send Manage the inbox Organize and sear...

Page 70: ...upport calendars contacts and other features Email settings Modify settings associated with using the Email app From Email tap Settings Under General tap an option and then follow the prompts Tap an account to configure specific settings for only that account Remove email accounts Should you need to remove an email account from your device you can do so through the Settings menu 1 From Email tap S...

Page 71: ...iew edit and manage pictures and videos From Apps tap Gallery Customize collections of pictures and videos Share pictures and videos View pictures and videos Sort images into custom albums Apps 60 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 72: ...lpaper Move to Secure Folder Move the picture to a Secure Folder Print Send the picture to a connected printer Edit pictures Enhance your pictures using the Gallery s editing tools 1 From Gallery tap Pictures 2 Tap a picture to view it and then tap Edit for the following options Transform Rotate flip crop or make other changes to the overall appearance of the picture Effects Add color effects Stic...

Page 73: ...s wallpaper Set the video as wallpaper on the Lock screen Move to Secure Folder Add this video to your Secure Folder 3 Tap Play video to play the video Edit video Edit videos stored on your device 1 From Gallery tap Pictures 2 Tap a video to view it 3 Tap Edit to cut segments of the video 4 Tap Save and then confirm when prompted Share pictures and videos Share pictures and videos from the Gallery...

Page 74: ...eos to select them or tap the All checkbox at the top of the screen to select all pictures and videos 3 Tap Delete and confirm when prompted Take a screenshot Capture an image of your screen Your device will automatically create a Screenshots album in the Gallery app From any screen press and hold the Power and Volume down keys 63 Apps ...

Page 75: ... Secret Mode Biometric Web Login and Contents Blocker From Apps tap Internet Access Bookmarks Navigate Access Tabs Reload webpage Add to Bookmarks TIP Visit samsung com us support owners app samsung internet for more information Apps 64 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 76: ...t tap Bookmarks 2 Tap a bookmark entry Save a web page Saving a web page stores its content on your device so that you can access it offline From Internet tap Add page to Saved pages NOTE To view saved web pages tap Saved pages View history To view a list of recently visited web pages From Internet tap History TIP To clear your browsing history tap More options Clear history Share pages Web pages ...

Page 77: ...the normal tab windows Any downloaded files remain on your device after you close the secret tab 1 From Internet tap Tabs Turn on Secret mode 2 Tap Set password to protect your Secret mode data with a password To turn off Secret mode From Internet tap Tabs Turn off Secret mode Internet settings Modify settings associated with using the Internet app From Internet tap Settings 66 Apps ...

Page 78: ... Apps tap Messages Compose Add attachment Send message Message search To quickly locate a message use the search feature 1 From Messages tap Search 2 Enter keywords in the Search field and then tap Search on the keyboard Apps 67 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 79: ...tions for emergency alerts Send SOS messages Send a message with your location to designated contacts when you are in an emergency situation 1 From Settings tap Advanced features Send SOS messages and then tap to enable this feature 2 Tap Send messages to and add recipients by creating new contacts or selecting from Contacts To include a picture from your front and rear camera tap Attach pictures ...

Page 80: ...ored on your device including images videos music and sound clips From Apps tap Samsung folder My Files Search Storage locations Apps 69 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 81: ...card and cloud accounts Cloud drives vary depending on the services you sign in to Storage analysis See what s taking up space in your storage My Files options Use My Files options to search edit clear file history and more From My Files the following options are available Search Search for a file or folder More options Storage analysis See what s taking up space in your storage Settings View sett...

Page 82: ...s Explore the advanced calling features See your carrier for more information From a Home screen tap Phone Make a call Make a video call Access voicemail Apps 71 Devices and software are constantly evolving the illustrations you see here are for reference only ...

Page 83: ...ture Make a call from Recents All incoming outgoing and missed calls are recorded in the Call log 1 From Phone tap Recents to display a list of recent calls 2 Tap a contact and then tap Call Make a call from Contacts Call a contact from the Contacts app From Contacts swipe your finger across a contact to the right to call the contact Answer a call When a call is received the phone rings and the ca...

Page 84: ...response On the incoming call screen drag Send message upward and select a message TIP On the incoming call pop up screen tap Send message and select a message End a call Tap End when you are ready to end your call Actions while on a call You can adjust call volume switch to a headset or speaker and even multitask while on a call Press the Volume keys to increase or decrease the volume Switch to h...

Page 85: ...es to get contact information and directions 1 From Phone tap Places 2 Tap a category to search nearby 3 Tap a location to view contact information and directions NOTE Location services must be enabled to use this feature Manage calls Your calls are recorded in a call log You can set up speed dials block numbers and use voicemail Call log The numbers of the calls you have dialed received or missed...

Page 86: ...future calls from this number are sent directly to your voicemail and messages are not received 1 From Phone tap Recents 2 Tap the caller you want to add to the Block list 3 Tap Details Block and confirm when prompted TIP You can also modify your Block list in Settings From Phone tap More options Settings Block numbers Speed dial You can assign a shortcut number to a contact for speed dialing thei...

Page 87: ...ial number is more than one digit long enter the first digits and then hold the last digit Remove a Speed dial number You can remove an assigned Speed dial number 1 From Phone tap More options Speed dial numbers 2 Tap Remove by the contact you want to remove from Speed dial Voicemail Use your phone s voicemail feature For information on setting up voicemail see Set up voicemail on page 9 1 From Ph...

Page 88: ...ssed from a locked screen only the emergency calling feature is accessible to the caller The rest of the phone remains secured Phone settings These settings allow you to modify settings associated with the Phone app From Phone tap More options Settings Optional calling services If available with your service plan the following calling services are supported Place a multi party call If your service...

Page 89: ...i Fi calling Real Time Text RTT Type back and forth in real time with the other person while on a call You can use RTT whenever you are calling someone whose phone also supports RTT or is connected to a teletypewriter TTY device The RTT icon appears on all incoming RTT calls 1 From Phone tap More options Settings 2 Tap Real time text for the following options Always visible Show the RTT call butto...

Page 90: ...es saved to your Google Drive cloud account Visit support google com drive to learn more Duo Make one to one video calls Visit support google com duo to learn more Gmail Send and receive email with Google s web based email service Visit support google com mail to learn more Google Find online content with tools that learn what interests you Turn on your personalized feed to receive customized cont...

Page 91: ...to learn more Play Movies TV Watch movies and TV shows purchased from Google Play You can also view videos saved on your device Visit play google com store movies to learn more Play Music Play music and audio files on your device Visit support google com music to learn more Play Store Find new apps movies and TV shows music books magazines and games in the Google Play store Visit support google co...

Page 92: ...our Wi Fi connections and track your data use Device Help Access online information to help with your device questions DIRECTV NOW Sync your device to your DIRECTV account and start watching shows and videos on your device DriveMode Auto reply when you are driving and do not want to answer the phone You can auto reply to messages emails and phone calls You can also allow up to five of your contact...

Page 93: ...r plan Secure Family Locate family members block apps and websites and set limits on internet usage Setup Transfer Transfer your contacts call logs messages and media when switching phones Visual Voicemail View and play voicemail messages easily save important numbers to your Favorites list and respond by calling or texting 82 Apps ...

Page 94: ...reloaded or downloaded over the air to your device Amazon Shopping Shop at amazon com from your device Facebook Keep up with friends and family with the Facebook app Share updates photos and videos as well as text chat and play games 83 Apps ...

Page 95: ...Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings 84 ...

Page 96: ...ices Wi Fi You can connect your device to a Wi Fi network to access the Internet without using your mobile data 1 From Settings tap Connections Wi Fi and then tap to turn on Wi Fi and scan for available networks 2 Tap a network and enter a password if required Manually connect to a Wi Fi network If the Wi Fi network you want is not listed after a scan you can still connect to it by entering the in...

Page 97: ... Switch to mobile data When enabled your device will switch to mobile data whenever the Wi Fi connection is unstable When the Wi Fi signal is strong it switches back to Wi Fi Turn on Wi Fi automatically Turn on Wi Fi in frequently used locations Auto connect to AT T Wi Fi Automatically connect to an AT T Wi Fi hotspot when detected Network notification Receive notifications when open networks in r...

Page 98: ...s feature Disconnect from Wi Fi Direct Disconnect your device from a Wi Fi Direct device From Settings tap Connections Wi Fi Wi Fi Direct Tap a device to disconnect it Bluetooth You can pair your device to other Bluetooth enabled devices like Bluetooth headphones or a Bluetooth enabled vehicle infotainment system Once a pairing is created the devices remember each other and can exchange informatio...

Page 99: ...TIP You will need to pair with the device again in order to connect to it Advanced options Additional Bluetooth features are available in the Advanced menu 1 From Settings tap Connections Bluetooth 2 Tap Advanced for the following options Media volume sync Sync the volume level set on the connected Bluetooth devices to your device Ringtone sync Use the ringtone set on your phone when you receive c...

Page 100: ...se available and preferred networks AT T mobile network diagnostics Collect diagnostic and usage data for troubleshooting TIP Use these features to help manage connection settings that may affect your monthly bill Data usage Check your current mobile and Wi Fi data usage You can also customize warnings and limits From Settings tap Connections Data usage Turn on Data saver Use Data saver to reduce ...

Page 101: ...features to keep an eye on your estimated data usage Monitor Wi Fi data You can restrict Wi Fi data access by customizing usage limits and networks 1 From Settings tap Connections Data usage 2 Tap Wi Fi data usage to view data usage over Wi Fi connections over a period of time You can view total usage as well as usage by app Mobile hotspot Mobile hotspot uses your data plan to create a Wi Fi netwo...

Page 102: ...ns to your Allowed devices list tap Allowed devices only TIP You need the device name and MAC address of devices that you want to add to the Allowed devices list Configure mobile hotspot settings You can customize your mobile hotspot s security and connection settings 1 From Settings tap Connections Mobile hotspot and tethering Mobile hotspot 2 Tap More options Configure mobile hotspot for the fol...

Page 103: ... Fi sharing to turn on this feature TIP Use this feature to share your Wi Fi network without giving out your Wi Fi password Tethering You can use tethering to share your device s Internet connection with another device 1 From Settings tap Connections Mobile hotspot and tethering 2 Connect the computer to the device using a USB cable and then tap USB tethering Nearby device scanning Easily set up c...

Page 104: ... your VPN administrator 1 From Settings tap Connections More connection settings VPN 2 Tap More options Add VPN profile 3 Enter the VPN network information provided by your network administrator and tap Save TIP A secured screen lock is required to set up a VPN Manage a VPN Use the VPN settings menu to edit or delete a VPN connection 1 From Settings tap Connections More connection settings VPN 2 T...

Page 105: ...e a private DNS connection 3 Tap Save Ethernet If wireless network connection is not available you can use an Ethernet cable to connect your device to a local network 1 Connect an Ethernet cable to your device 2 From Settings tap Connections More connection settings Ethernet and follow the prompts TIP You need an adapter not included to connect an Ethernet cable to your device 94 Settings ...

Page 106: ... your device to make no sounds Temporary mute Set a time limit for muting the device TIP Use the sound mode setting instead of the volume keys to change the sound mode without losing your customized sound levels Easy mute Quickly mute sounds by covering the screen or turning the device over From Settings tap Advanced features Motions and gestures Easy mute and tap to enable Vibrations You can cont...

Page 107: ...trol the media volume 1 From Settings tap Sounds and vibration 2 Tap Use Volume keys for media to enable this feature Media volume limiter Limit the maximum output of the device s volume while using headphones or Bluetooth speakers not included 1 From Settings tap Sounds and vibration Volume 2 Tap More options Media volume limiter 3 Tap to enable this feature l To set the maximum output volume dra...

Page 108: ...so customize notifications sounds to be unique for each app using the App settings menu System sounds Customize your device s sounds and vibrations for actions like tapping the screen and charging the device From Settings tap Sounds and vibration System sounds for the following options Touch sound Play tones when you touch or tap the screen to make selections Screen lock sound Play a sound when yo...

Page 109: ... to different genres of music or manually change your audio settings 1 From Settings tap Sounds and vibration Advanced sound settings Sound quality and effects 2 Tap Equalizer to choose a music genre Adapt sound Customize the sound for each ear and enhance your listening experience 1 From Settings tap Sounds and vibration Advanced sound settings Sound quality and effects Adapt sound 2 Tap the soun...

Page 110: ...arms Status bar Modify how many notifications appear on the Status bar To block notifications from an app tap next to the app Tap See all to open the complete list of apps Customize app notifications You can change notification settings for each app 1 From Settings tap Notifications See all 2 Tap an app for the following options Show notifications Receive notifications from this app App icon badge...

Page 111: ...ou to switch to a darker theme to keep your eyes more comfortable at night From Settings tap Display Night mode for the following options Turn on now Put your device in Night mode Turn on as scheduled Configure Night mode for either Sunset to sunrise or Custom schedule Font size and style You can change the font size and style to customize your device From Settings tap Display Font size and style ...

Page 112: ...to set it Touch sensitivity Increase the touch sensitivity of the screen for use with screen protectors From Settings tap Display Touch sensitivity to enable Screen saver You can display colors or photos when the screen turns off or while charging 1 From Settings tap Display Screen saver 2 Tap to enable the feature and configure the following options Colors Tap the selector to display a changing s...

Page 113: ...t it From Settings tap Advanced features Motions and gestures Smart stay and tap to enable the feature One handed mode You can change the screen layout to accommodate operating your device with one hand 1 From Settings tap Advanced features Motions and gestures One handed mode 2 Tap to enable the following Gesture Swipe up diagonally from either bottom corner to reduce the display size Button Tap ...

Page 114: ...ting unnecessary files and closing apps running in the background Scanning for malware To use the quick optimization feature From Settings tap Device care Optimize now Battery View how battery power is used for your various device activities From Settings tap Device care Battery for options Battery usage View power usage by app and service Power mode Select a power mode to extend battery life Usag...

Page 115: ...tall an optional memory card it is automatically mounted connected to the device and prepared for use However should you unmount the card without removing it from the device you need to mount it before it can be accessed 1 From Settings tap Device care Storage 2 Tap More options Storage settings 3 Under Portable storage tap your SD card and then tap Mount Remove a memory card To prevent damage to ...

Page 116: ...mory are shown 2 To free up as much memory as possible tap Clean now and follow the prompts The selected apps and services in the list will be closed Language and input Configure your device s language and input settings Change the device language You can add languages to your list and organize them according to preference If an app does not support your default language then it will move to the n...

Page 117: ... typing to customize settings Manage on screen keyboards Enable or disable on screen keyboards 1 From Settings tap General management Language and input 2 Tap On screen keyboard Manage keyboards 3 Tap each keyboard to enable or disable Physical keyboards Customize options when you have a physical keyboard connected to your device sold separately 1 From Settings tap General management Language and ...

Page 118: ...atures such as Voice Assistant From Settings tap General management Language and input Text to speech for options Preferred engine Choose either the Samsung or Google Text to speech engine Tap Settings for options Language Set the default speech language Speech rate Set the speed at which the text is spoken Pitch Set the pitch of the speech Play Tap to play a short demonstration of speech synthesi...

Page 119: ... and time Receive date and time updates from your wireless network When Automatic date and time is disabled the following options are available Select time zone Choose a new time zone Set date Enter the current date Set time Enter the current time Use 24 hour format Set the format for displaying time Troubleshooting You can also check for software updates and if necessary reset services on your de...

Page 120: ...eset network settings 2 Tap Reset settings and confirm when prompted Reset accessibility settings You can reset device accessibility settings Accessibility settings in downloaded apps and your personal data are not affected 1 From Settings tap General management Reset Reset accessibility settings 2 Tap Reset settings and confirm when prompted Auto restart Optimize your device by restarting it auto...

Page 121: ...out the correct credentials NOTE If you reset your Google Account password it can take 24 hours for the password reset to sync with all devices registered to the account Before resetting your device 1 Verify that the information you want to keep has transferred to your storage area 2 Log in to your Google Account and confirm your user name and password To reset your device 1 From Settings tap Gene...

Page 122: ... from the device 1 From Settings tap Accounts and backup Accounts Google Account 2 Tap Remove account Lock screen and security You can secure your device and protect your data by setting a screen lock Screen lock types You can choose from the following screen lock types that offer high medium or no security Swipe Pattern PIN Password and None NOTE Biometric locks are also available to protect acce...

Page 123: ...equired for this feature Clock and information You can configure features that appear on the Lock screen like the clock and other useful information From Settings tap Lock screen for the following options Clock style Set the type and color of the clock on the Lock screen Roaming clock Change to digital clocks showing both local and home time zones when roaming FaceWidgets Enable widgets on the Loc...

Page 124: ...d My Mobile Turn on Find My Mobile Before you can use the Find My Mobile feature you must turn it on and customize the options To access your device remotely visit findmymobile samsung com 1 From Settings tap Biometrics and security Find My Mobile 2 Tap Add Samsung account and follow the prompts The following options are available l Remote controls Turn on to access your device remotely l Google l...

Page 125: ...your device and personal data more vulnerable to security risks Secure Folder You can create a secure folder on your device to protect private content and apps from anyone who may be using your device From Settings tap Biometrics and security Secure Folder and follow the prompts to secure content on your device TIP You must sign in to your Samsung account and use secured lock on your device to set...

Page 126: ...a reset password You can require a password to reset your device to factory default settings From Settings tap Biometrics and security Other security settings Set up change password and enter a password Set up SIM card lock You can set up a PIN to lock your SIM card which prevents unauthorized use of your SIM card if someone attempts to use it another device From Settings tap Biometrics and securi...

Page 127: ... on your device which verify the identity of servers for secure connections From Settings tap Biometrics and security Other security settings for the following options Storage type Select a storage location for credential contents View security certificates Display certificates in your device s ROM and other certificates you have installed User certificates View user certificates that identify you...

Page 128: ...Wi Fi to determine the location of your device 1 From Settings tap Biometrics and security Location 2 Tap to turn on Location services 3 Tap Improve accuracy to use other connections for determining your location Wi Fi scanning Allow apps and services to scan for Wi Fi networks automatically even when Wi Fi is turned off Bluetooth scanning Allow apps to scan for and connect to nearby devices autom...

Page 129: ...mera microphone or location when they are running in the background not just when you are using the app You can set your device to notify you when this happens 1 From Settings tap Biometrics and security App permissions 2 Tap a category and tap next to the apps you want to be notified about l Tap an app to select which permissions you want to be notified about Send diagnostic data Send diagnostic ...

Page 130: ... Tap Auto sync data to enable automatic updates to your accounts Account settings Each account has its own custom settings You can configure common settings for all accounts of the same type Account settings and available features vary between account types 1 From Settings tap Accounts and backup Accounts Account type 2 Tap an account to configure that account s sync settings 3 Tap other available...

Page 131: ...r Google Account From Settings tap Accounts and backup Backup and restore for options Back up my data Enable back up of application data Wi Fi passwords and other settings to Google servers Backup account Select a Google Account to be used as your backup account Automatic restore Enable automatic restoration of settings from Google servers External storage transfer You can back up your data to an ...

Page 132: ...nt From Settings tap Google and select an option to customize Accessibility There are accessibility settings for people who need help seeing hearing or otherwise operating their device Accessibility services are special features that make using the device easier for everyone For more information about Accessibility for Samsung products please contact us at accessibility sea samsung com Screen Read...

Page 133: ...or and outline of fonts to increase the contrast with the background High contrast keyboard Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background Show button shapes Show buttons with shaded backgrounds to make them stand out better against the wallpaper Remove animations Remove certain screen effects if you are sensitive to motio...

Page 134: ...le Configure screen fonts Screen zoom Configure the screen zoom level Hearing enhancements You can configure Accessibility features to assist with audial aspects of the device Sounds You can adjust audio quality when using hearing aids or earphones From Settings tap Accessibility Hearing enhancements and tap an option Real time text Activate real time text RTT calling Mute all sounds Turn off all ...

Page 135: ...n and dexterity You can configure Accessibility features to assist with limited dexterity when interacting with your device Alternate input You can control your device using different kinds of inputs and controls From Settings tap Accessibility Interaction and dexterity and tap an option Universal switch Control your device with your customized switches Assistant menu Improve device accessibility ...

Page 136: ...lls after a set duration when using Bluetooth or headsets not included Press Power key to end End calls by pressing the Power key Interaction control Customize areas of screen interactions hardkeys and the keyboard Touch settings You can adjust your screen to be less sensitive to taps and touches From Settings tap Accessibility Interaction and dexterity and tap an option Touch and hold delay Selec...

Page 137: ...me up and Volume down keys for three seconds Notifications From Settings tap Accessibility Advanced settings and tap an option Flash notification Flash either the camera light or the screen when you receive notifications or when alarms sound Notification reminders Set periodic reminders for any unread notifications Installed services You can install additional assistance services for your device F...

Page 138: ...ry messenger app tap Use separate contacts list About phone View information about your device including current status legal information hardware and software versions and more 1 From Settings tap About phone and then view your phone number model number serial number and IMEI information 2 Tap additional items to view more information about your device TIP You can view your device s FCC ID from A...

Page 139: ... us support videos Smart Simulator samsungsimulator com Tips samsung com us support tips Samsung Care samsung com us support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter 128 Learn more ...

Page 140: ... the Arbitration Agreement section of the Terms Conditions included with the Product Find legal information online The full Arbitration Agreement Standard Limited Warranty End User License Agreement EULA and Health Safety Information for your device are available online Arbitration Agreement Standard Limited Warranty and Health Safety Information Phone English samsung com us Legal Phone HSGuide Sp...

Page 141: ...ellectual Property includes but is not limited to inventions patentable or unpatentable patents trade secrets copyrights software computer programs and related documentation and other works of authorship You may not infringe or otherwise violate the rights secured by the Intellectual Property Moreover you agree that you will not and will not attempt to modify prepare derivative works of reverse en...

Page 142: ...ontained therein or compliance of the Product with the requirements of any law rule specification or contract pertaining thereto Nothing contained in the User Manual or any other document shall be construed to create an express or implied warranty of any kind whatsoever with respect to the Product Neither Samsung nor the wireless carrier are responsible for and the Standard Limited Warranty does n...

Page 143: ...ss a wide variety of content For your protection AT T wants you to be aware that some applications that you enable may involve the location of your device being shared For applications available through AT T AT T offers privacy controls that let you decide how an application may use the location of your device and other devices on your account However AT T s privacy tools do not apply to applicati...

Page 144: ...evice or make calls that increase your device bill Keep the device and all its parts and accessories out of the reach of small children Samsung Electronics America Inc Address 85 Challenger Road Ridgefield Park New Jersey 07660 Phone 1 800 SAMSUNG 726 7864 Internet samsung com 2019 Samsung Electronics America Inc Samsung Samsung Galaxy Multi Window and Smart Switch are all trademarks of Samsung El...

Page 145: ...ed files Screen images are simulated Appearance of device may vary The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory The available capacity may change when you upgrade the device Please check with your service provider to verify qualifying services features Legal information 134 ...

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