Samsung 43QN9 C Series User Manual Download Page 253

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Summary of Contents for 43QN9 C Series

Page 1: ...maychangewithout notice 2023 Samsung Electronics Co Ltd All rights reserved Contact SAMSUNGWORLDWIDE Country Samsung Service Center Website Address U S A 1 800 SAMSUNG 726 7864 www samsung com us supp...

Page 2: ...ck Referto the powerspecifications section of the manual orthe powersupplylabel on the product for voltage and amperage information Power supplycords should be placed so that theyare not likelyto bewa...

Page 3: ...mmendyou fasten all fourVESAscrews Ifyouwant to install awall mount kit that attaches to the wall using two top screws only be sure to use a Samsung wall mount kit that supports this type of installat...

Page 4: ...cupboards orbookcases without anchoring both the furniture and the television set to a suitable support Neverplace the television set on cloth orothermaterials that maybe located between the televisi...

Page 5: ...takes a numberof steps to protect its Internet compatible Smart TVs against unauthorized incursions and hacking Forexample certain sensitive communications between the TVand the Internet servers are e...

Page 6: ...al Setup Whenyou turn onyourTVforthe first time it immediately starts the Initial Setup Followthe instructions displayed on the screen and configure the TV s basic settings to suityour viewing environ...

Page 7: ...troller button at the bottom of the TVto make sure that the problem is notwith the remote control If the TVturns on referto The remote control does notwork The remote control does notwork Check if the...

Page 8: ...mation on the label attached to the product On most models the label is attached to the back of the TV On some models the label is inside the cover terminal On One Connect Box models the label is atta...

Page 9: ...BN68 15935D 00 Scan this QR code with your smart phone to see helpful videos Unpacking and Installation Guide...

Page 10: ...x 4 M4 x L14 x 4 M4 x L14 Power Cable Samsung Smart Remote User Manual Regulatory Guide...

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Page 13: ...3 4 5 6 7 8 9 x 4 M4 x L14 x 4 M4 x L14 x 4 M4 x L14...

Page 14: ...inches 828 7 mm 1 1 inches 26 9 mm 35 1 inches 891 3 mm 10 7 inches 270 6 mm 64 5 inches 53 4 lbs 24 2 kg 60 6 lbs 27 5 kg 75QN9 C 65 7 inches 1670 0 mm 37 7 inches 957 4 mm 1 1 inches 27 7 mm 40 0 i...

Page 15: ...en the batteryis fully charged the LEDwill turn off The USB Cable is not provided Forbatteryrecycling go to call2recycle org orcall1 800 822 8837 Fire orexplosion mayoccur resulting in damagetothe rem...

Page 16: ...ppears Return Press to return to the previous menu When pressed for1 second ormore the running function is terminated When pressedwhileyou arewatching a program the previous channel appears Smart Hub...

Page 17: ...ofvideo scenes forthevisuallyimpaired This function is onlyavailablewith broadcasts that provide this service Caption Settings Set Caption to On towatch programswith the captions displayed Captions a...

Page 18: ...majorservice screens towhite text on a black background orchange the transparent TVmenus to opaque so that text can be more easilyread To activate this function set High Contrast to On Zoom Menu and T...

Page 19: ...eive more complete service please register your product at www samsung com Model Serial No To directly go to the page that provides instructions on how to use the manual for visually impaired users se...

Page 20: ...g account 66 Using Workspace 72 Using the Apps Service 76 Using the e Manual 78 Using the Internet 79 Using SmartThings 84 Playing pictures video music 90 Using Multi View 92 Using Bixby 97 Using the...

Page 21: ...er on 187 The TV remains on or does not turn on automatically 187 Unable to find a Channel 188 The TV image does not look as good as it did in the store 188 Displayed video looks blurry 189 The pictur...

Page 22: ...201 External devices cannot be operated with the TV remote control Recording Issues 202 The Timeshift or recording function cannot be used 202 Cannot record videos received from an external device or...

Page 23: ...ng Support 212 Getting support through Remote Management 212 Finding the contact information for service 212 Requesting service Accessibility Guidance Learn Menu Screen 213 Using the Remote control 21...

Page 24: ...ction Guide Try Now It shows you how to connect various external devices such as video devices game consoles and PCs using pictures If you select the connection method and an external device the conne...

Page 25: ...e Video Device Smartphone PC Input Device Game Console External Storage HDMI eARC Optical USB Bluetooth Wi Fi Wi Fi Speaker Surround Setup Connect audio devices such as speakers sound bars headphones...

Page 26: ...tion Network Open Network Settings Wired If you connect a LAN cable the TV automatically accesses the network If the TV does not automatically connect to the network refer to Wired network connection...

Page 27: ...Network Settings Wireless Make sure that you have the wireless access point s name SSID and password settings before attempting to connect The network name SSID and security key are available on the...

Page 28: ...automatically To view or delete previously connected network names SSIDs move the focus to Manage Saved Networks and then press the Select button To disconnect Wi Fi select Disconnect in left directi...

Page 29: ...ird party custom controller is installed and configured specifically for a Samsung TV and if your Wi Fi network is password protected This function may not be supported depending on the model Allowing...

Page 30: ...the screen with your mobile device refer to left directional button Connected Devices Connection Guide Smartphone Screen Sharing Smart View Try Now To turn off Screen Sharing Smart View disconnect the...

Page 31: ...with the cover in place and lightly tap it on any external edge of the TV When you perform Tap View in Ambient mode or Art mode only in The Frame models only the mobile device s screen appears on the...

Page 32: ...me Image Description HDMI to HDMI Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV Cables are divided into various types according...

Page 33: ...deo signals Component Component cables transmit analogue signals The video signal is separated and transmitted to the red green and blue terminals to provide HD 1080i pictures The audio signal is tran...

Page 34: ...device automatically For more information refer to Controlling External Devices with a Samsung Remote Control Using the Universal Remote Setup When a USB device is connected to the USB port a pop up...

Page 35: ...Connect a camera to use video call home workout and other new features For details on how to connect refer to Camera Sharing left directional button Connected Devices Connection Guide Smartphone Came...

Page 36: ...ion error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built...

Page 37: ...al button Settings All Settings Sound Sound Output Try Now Refer to the soundbar s user manual when connecting it to the TV An unusual noise coming from a connected audio device while you are using it...

Page 38: ...l button Connected Devices Connection Guide Smartphone Apple AirPlay Try Now This function may not be supported depending on the model or geographical area The video or audio may stop intermittently d...

Page 39: ...rol TV operations with your Samsung Smart Remote Pair external devices such as a keyboard for ease of use About the Samsung Smart Remote QLED TV The Frame S9 C Series CU8 Series CU77 model Learn about...

Page 40: ...Use this button to access additional options that are specific to the feature in use Press to bring up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbe...

Page 41: ...Launch the app indicated by the button Available apps may differ depending on the geographical area or contents provider Use the Samsung Smart Remote less than 20 feet 6 m from the TV The usable dist...

Page 42: ...About the Remote Control CU7 Series except for CU77 model Learn about the buttons on the Remote Control 24...

Page 43: ...channel enter a PIN ZIP code and etc Color button When pressed colored buttons appear on the screen Use this button to access additional options that are specific to the feature in use Directional bu...

Page 44: ...h app button Launch the app indicated by the button Available apps may differ depending on the geographical area or contents provider The images buttons and functions of the Remote Control may differ...

Page 45: ...for the first time the Samsung Smart Remote pairs to the TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the front of the TV and then press and hold the...

Page 46: ...Using Anynet HDMI CEC Specific external devices connected to the TV may not support the universal remote feature Do not place any obstacles in front of an external device and TV s logo It may cause i...

Page 47: ...some HDMI cables may not support Anynet HDMI CEC You can configure the TV s Universal Remote to control third party cable boxes Blu ray players and home theaters that do not support HDMI CEC For more...

Page 48: ...n Guide left directional button Connected Devices Connection Guide Input Device Connecting a Bluetooth keyboard mouse or gamepad left directional button Settings All Settings Connection Bluetooth Devi...

Page 49: ...gs menu virtual numeric pad Option pad are displayed alternately F3 key Plays pauses F4 key Displays the Settings screen F5 key Displays the Home Screen F6 key Displays the Sources screen F7 key Displ...

Page 50: ...Wi Fi Not support Amazon Luna controller BT O USB O Wi Fi Not support Joytron CYVOX DX USB O Logitech F710 USB O F510 USB O F310 USB PowerA MOGA XP5 X Plus Bluetooth controller BT USB Nvidia Shield co...

Page 51: ...page Pressing and holding the Home button During cloud game play Quick panel Option button on the left Game Bar when Game Mode is turned on and an external source is connected X button or button Sony...

Page 52: ...Mouse Settings Try Now You can set up the mouse with the Primary Button and Pointer Speed functions Entering Text using the On Screen Virtual Keyboard Use the virtual keyboard to enter text on your TV...

Page 53: ...ded text Reset Recommended Text Memory Show Editing Buttons Keypad Language Entering Text using the remote control s microphone and the on screen virtual keyboard When the virtual keyboard is on the s...

Page 54: ...ll and use various apps view photos and videos or listen to music and perform more functions Some Smart Hub services are paid services To use Smart Hub the TV must be connected to the network Some Sma...

Page 55: ...not use the additional features and services You can view the entire text of the Terms Privacy by navigating to left directional button Settings All Settings General Privacy Terms Privacy Try Now If y...

Page 56: ...orted only in The Frame For more information refer to Using Art Mode 4 Game Play games from the TV screen by connecting a Controller to the TV Configure settings to optimize the Controller and audio d...

Page 57: ...ast App is set to on the last used app is automatically run when you turn on the TV You can turn this function on or off Press the Select button at the current menu This function may not be supported...

Page 58: ...ng Multi View runs automatically when you rotate the screen to portrait mode This function may not be supported depending on the model This function is activated when the Auto Rotating Accessory sold...

Page 59: ...Ambient mode some functions may not be supported The image on your TV may differ from the image above depending on the model and geographical area 1 Getting to Know Ambient Mode Press View Help to br...

Page 60: ...depending on the model or geographical area Changing art work Change the artwork to display in Ambient mode Press the Select button on the remote control to move the focus to an artwork Use the left...

Page 61: ...t Time Filter You can select any background time format for content Color Changes the color of the content Vibes Selects a mood that matches the content Backgrounds Changes the background of the conte...

Page 62: ...ite to save the displayed content to Favorite Promoted by NFT Apps Browse a variety of new and adventurous content with an app that provides NFT works Special Edition Allows you to enjoy creative artw...

Page 63: ...photos and artwork Background Theme Allows you to select a background theme provided by Samsung Take a picture of a wall using the SmartThings app on your mobile device to create a custom background t...

Page 64: ...is not automatically adjusted in response to the surrounding light level Sleep After Sets the time when the Ambient mode screen turns off automatically If there is no remote control input for the set...

Page 65: ...the brightness and color tone of your TV are automatically adjusted depending on the ambient and the TV can be automatically turned off The TV is set by default so that the screen turns off automatic...

Page 66: ...the image you can keep it as an artwork by purchasing it or subscribing to the Membership If you select a saved image the TV goes into Art mode In Art mode press the Select button on the remote contro...

Page 67: ...button Supported border styles may differ if the image aspect ratio is not 16 9 or the image resolution is lower than the recommended resolution Recommended resolution 1920 x 1080 for 32LS03C models...

Page 68: ...You can also replace it with new artwork periodically to suit your preference Follow the on screen instructions to proceed with the payment If you subscribe to a membership during your free trial per...

Page 69: ...Select button to set the sensitivity level Motion Detector may not be supported depending on the model or geographical area What is Art Briefly view information about Art mode including functions Imp...

Page 70: ...the TV Add Picture select 2 to 3 images Create Mat Combine the 2 to 3 images to create a single image My Album select content such as Dynamic Filter or Auto Gallery and then press Select Photo to set...

Page 71: ...ending on the positions types and number of the light sources If the area around the TV is too dark or bright the screen brightness may be limited or the sensor may not work normally If the TV is inst...

Page 72: ...rea 1 Learn More Provides information about Samsung Gaming Hub and details on how to use devices 2 Accessories and Music Accessories Controllers Select a Controller to connect to the TV For more infor...

Page 73: ...This menu is provided at the very bottom of the Samsung Gaming Hub screen To configure Game Activity and Options scroll down to the very bottom Game Rating Lock Set the age limit for playing games The...

Page 74: ...pps Service 2 Moving an item on the Home Screen From the end of the APPS list select List Edit Move the focus to the app to relocate and press the down directional button on the remote control Select...

Page 75: ...watched TV program app or last used input source 5 On Now Display a list of TV programs or Samsung TV Plus content items currently being aired This function may not be supported depending on the inpu...

Page 76: ...rovider s circumstances This function may not be supported depending on the model or geographical area All YouTube 8K content recommended and provided through the Home screen of 8K TV is attributed to...

Page 77: ...aphical area Preferences Select a preferred service to receive content recommendations to suit your preference Continue Watching Choose content providers for Continue Watching You can continue watchin...

Page 78: ...rmation refer to Using a Samsung account 2 Notification You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is time to schedule viewi...

Page 79: ...rectional button and select either Network Status or Network Settings Energy Saving Solution Reduce power consumption by adjusting brightness settings Picture Mode Change the picture mode for the opti...

Page 80: ...onal button and then select Go to Game Mode Settings This function is only available when an external input source is being used For more information refer to Setting the Viewing Environment for Exter...

Page 81: ...pport the Dolby Digital format Power and Energy Saving Display the Power and Energy Saving menu Reduce energy consumption by changing your power preferences and other energy saving options These funct...

Page 82: ...l Privacy System Manager Samsung Account Create Account Managing your Samsung account left directional button Settings All Settings General Privacy System Manager Samsung Account My Account When you s...

Page 83: ...at the Samsung account website https account samsung com Sync Internet Once you sign in to your Samsung account and configure the Sync Internet settings you can share the favorites and website bookma...

Page 84: ...ws OS is available in Windows 10 and later versions only Connection via Mac OS is available in AirPlay Using Easy Connection to Screen left directional button Connected Devices Workspace Windows PC Ea...

Page 85: ...g mode connection is not available It is recommended to cancel the power saving mode It is recommended to connect the wired network because the screen or sound may be interrupted depending on the netw...

Page 86: ...ommand in Settings Network and Internet View Network Properties or in Start Run and then run ipconfig to check the IPv4 address of the computer In case of Mac you can check the IP address in Settings...

Page 87: ...music To use this function the folder sharing option on the computer to access must have been enabled as shown below Windows OS 1 Run Windows Explorer and then move to the folder to share 2 Right clic...

Page 88: ...the wireless Samsung DeX Using Microsoft 365 You can read or create a document after accessing the Microsoft 365 website Run the site in full screen mode URL modification is impossible in the Microso...

Page 89: ...manage the web service ID and password without biometric authentication on mobile devices For this purpose you must be signed in to your Samsung account The password is encrypted to be safely stored o...

Page 90: ...ps are automatically installed The default apps may differ depending on the model or geographical area The image on your TV may differ from the image above depending on the model and geographical area...

Page 91: ...some specific apps on a USB device You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is running the app is ter...

Page 92: ...elected app is deleted Ensure that the related app data is also removed when you remove an app Standard apps cannot be uninstalled 2 Adding apps to the Home Screen 1 Select an app to add 2 Select Add...

Page 93: ...Select Move 3 Move the app to the desired location 4 Press the Select button The selected app is moved This function may not be supported depending on the model or geographical area 5 Reinstalling an...

Page 94: ...g s website to view or print on your PC or mobile device https www samsung com Some menu screens cannot be accessed from the e Manual Using the buttons in the e Manual The image on your TV may differ...

Page 95: ...n check and clean your storage space diagnose problems or request technical support Words in blue e g Internet indicate a menu item The image on your TV may differ from the image above depending on th...

Page 96: ...bpages may differ from those on a PC Before using the Internet refer to Read Before Using the Internet Function The Internet app has an embedded Samsung Pass Settings Media Internet Internet Menu Sett...

Page 97: ...a remote control This function may not be supported depending on the product or model Functions that can be controlled by remote control may not work depending on the location of the device In this c...

Page 98: ...conditioner air purifier robot vacuum cleaner electric fan humidifier Bluetooth devices Bluetooth speaker headset Soundbar keyboard mouse game pad SmartThings devices For details on SmartThings devic...

Page 99: ...to SmartThings or configure notification settings for the devices You can also turn on the TV sensor or the SmartThings hub feature SmartThings Quick access Control most used devices by accessing the...

Page 100: ...l screen Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to the genre and beat of the music This function may not be supported depe...

Page 101: ...or geographical area Control SmartThings with Bixby Try Now With Bixby on the product you can control devices connected to SmartThings as well as the TV using voice commands This function may not be s...

Page 102: ...Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files You can use the following functions on the media content list screen of a storage device Fil...

Page 103: ...unctions may be restricted Content on devices connected to the TV via your network may not play smoothly due to network communication problems If this occurs use a USB device Playing multimedia conten...

Page 104: ...the mode If the TV and the soundbar are connected wirelessly the operation may be restricted Buttons and functions available while playing multimedia content Press the Select button while playing any...

Page 105: ...he TV does not play audio Slow Rewind or Slow Forward Allows you to play a video slowly backward or forward by selecting the or option There are 3 playback speeds To change the playback speed press th...

Page 106: ...lly adjusted in General mode This function may not be supported depending on the file format Video files that use the mjpeg codec do not support a 360 degree view When a video does not support a 360 d...

Page 107: ...transition effects to the slide show If there is only one image file in the USB device the slide show is not played Background Music Plays background music as you set in the pop up window while the TV...

Page 108: ...8K models QN7 C series or higher you can configure a view with 3 5 screens The image on your TV may differ from the image above depending on the model and geographical area When Multi View is running...

Page 109: ...ress the button on the Samsung Smart Remote The start and stop of this function can also be voice controlled by pressing the button on the Samsung Smart Remote This function operates only by TV broadc...

Page 110: ...ports some languages and the supported functions may differ depending on the geographical area Bixby may not be supported depending on the model or geographical area The microphone on TV is not suppor...

Page 111: ...rt Remote buttons Press and hold the button on your Samsung Smart Remote say a command and then release the button For details on how to use Bixby press the button once When you press the button the E...

Page 112: ...3 Settings You can change the settings for using Bixby These functions may not be supported depending on the model or geographical area These functions can be set in Bixby Settings left directional b...

Page 113: ...s not answer in Troubleshooting Sound feedback Play a sound when Bixby starts and stops listening This function may not be supported depending on the model Privacy You can permit or prohibit Bixby fro...

Page 114: ...To change the current channel by saying channel names as voice commands you must finish Find Your Service Provider Find Your Service Provider can be set in left directional button Settings All Settin...

Page 115: ...ton Settings All Settings Connection Game Mode Settings Game Mode is On or Auto press and hold the button on your Samsung Smart Remote to start the Game Bar Try Now Learning about the Game Bar The ima...

Page 116: ...o of 21 9 and 32 9 depends on the title of the game so be sure to consult the game company 3 Minimap Zoom Use the directional buttons and Select button on the remote control to zoom in on specific are...

Page 117: ...Lag Shows the status of game input lag Resolution Shows the resolution of the currently running game FPS Shows the number of frames per second in real time If VRR is active the frame rate changes HDR...

Page 118: ...he supportable resolutions may differ depending on the model or HDMI port connected to the PC After setting the resolution check if the PC s Window or Mac screen changes when you change the Screen Rat...

Page 119: ...1080p 144 3840 x 1600p 144 32 9 3840 x 1080p 144 Troubleshooting of the game screen and audio problems After changing the Screen Ratio on the Game Bar if the game screen and sound are not output prop...

Page 120: ...depending on the model geographical area To access information or additional features provided in the Guide from analog channels you must set Service Provider during the initial configuration stage To...

Page 121: ...ng Edit Recording Time You can change the start and end times of scheduled program recordings Schedule Recording You can schedule recording of a broadcast scheduled program Cancel Scheduled Recording...

Page 122: ...hat is currently being broadcast and press the Select button 2 Select Record from the pop up menu to start recording Schedule Recording 1 Select a program scheduled to be broadcast and press the Selec...

Page 123: ...Schedule Manager screen Displayed menu options may vary depending on the model Recordings Watch Recordings Buttons shown on the display will vary depending on the file being played back For more info...

Page 124: ...me Clock setting is correct Try Now Edit Configure the Start Time and End Time settings of a scheduled recording If a scheduled recording event has been created after selecting a program from Guide St...

Page 125: ...s the Select button and then select Schedule Viewing to schedule viewing of that program Using the viewing schedule management screen 1 On the remote control press the or button 2 Use the directional...

Page 126: ...ording broadcasts and using Timeshift Press the down directional button to display the control pad with the following options This function may not be supported depending on the model or geographical...

Page 127: ...imeshift function in the new recording This function is only available when the Timeshift function is running Edit Recording Time You can set for what period of time the program will be recorded This...

Page 128: ...d Depending on the incoming broadcast signal this option may not be supported Press the left button while in the Channel List screen to access the following options All Channels Displays all saved cha...

Page 129: ...ls screen to access the following options Delete Restore Remove or recover a registered channel Once a channel is removed it will not appear on Channel List On the Edit Channels screen the removed cha...

Page 130: ...elect the desired channel in the list on the screen 5 Press Add to add the selected channel to the favorites list Select Favorites 1 Favorites 5 on the Edit Channels screen and the following functions...

Page 131: ...yers or USB files Every time you access Program Rating Lock Settings you must enter the security PIN You must also enter this PIN to watch a blocked program The default PIN is 0000 To change the PIN g...

Page 132: ...es If you want this function enabled or disabled use the Data Service menu item to turn it on or off An application on broadcast channel may malfunction temporarily depending on the circumstances of t...

Page 133: ...or available Service Provider Using Secure Channel Viewing left directional button Settings All Settings Broadcasting Secure Channel Viewing Provides you with warnings about insecure channels This fun...

Page 134: ...supported depending on the model Adaptive Picture Try Now Optimized Optimizes brightness and provides the best picture quality in real time based on the lighting condition and the content you re view...

Page 135: ...s set to Custom EyeComfort Mode Level Adjust the level of the EyeComfort Mode screen Active Voice Amplifier Try Now Analyzes ambient noise and provides optimal sound depending on the noise This functi...

Page 136: ...rently depending on the model Adaptive Volume Try Now Automatically adjusts to a specific volume level while you are watching TV The TV analyzes your volume usage history by time period to automatical...

Page 137: ...or general viewing environments Eco This screen is provided to save energy Movie Is suitable for watching TV or movies in a dark room FILMMAKER MODE This screen mode provides picture quality certified...

Page 138: ...hroma of a video The closer to 50 the deeper the colors Tint G R Try Now Adjust the color tone The higher either value the redder or greener the video Apply Picture Settings Try Now Apply the selected...

Page 139: ...l is TV or HDMI 1080i The terminals and inputable signals may differ depending on the model Color Tone Try Now Select an appropriate color tone according to the viewing situation White Balance Try Now...

Page 140: ...ble models is shown below Galaxy models Galaxy S Galaxy Note Galaxy Fold and Galaxy Flip series models that were released after January 2019 iPhone models Models with a Face ID function that were rele...

Page 141: ...9 Standard Custom or 4 3 Supported picture sizes differ with the input signal For more information refer to Picture sizes and input signals Fit to Screen Try Now Fitting the picture to the screen This...

Page 142: ...del When Game Mode is enabled Picture Mode and Sound Mode are switched to Game automatically Sound Mode may not be automatically switched depending on the selected audio device on the Sound Output men...

Page 143: ...function to adjust the LED backlight to make dynamic scenes look clearer This function may not be supported depending on the model Clear motion Turn on this function to make dynamic scenes look cleare...

Page 144: ...TV screen may flicker When you connect the TV to an external device that supports only the UHD 24 Hz or UHD 30 Hz frequency or any FHD frequency the Input Signal Plus function may not be available In...

Page 145: ...ion may not work properly Equalizer Try Now Customize the TV sound by adjusting the volume of high pitched and low pitched sounds This function is not available when the Adaptive Sound Pro or Active V...

Page 146: ...HDMI eARC port supports Dolby Atmos When the option is set to On Dolby Digital with Atmos stream sent from an external device can be received If you change the setting when the input source is set to...

Page 147: ...as TV Soundbar appears under Sound Output left directional button Settings All Settings Sound Sound Output Select the menu Try Now Example TV Soundbar Series name HDMI or TV Soundbar Series name Opti...

Page 148: ...y the condition of the Bluetooth connection Before using a Bluetooth audio device refer to Read Before Using Bluetooth Devices On some models you can connect and use two Bluetooth devices simultaneous...

Page 149: ...following conditions are met Two or more Samsung wireless speakers of the same type must be connected to the same wireless network The Samsung audio devices that support the Wi Fi function must be co...

Page 150: ...ted and then connected The Clock Mode is changed from Auto to Manual The TV is not connected to the network No broadcast signals are received Setting the clock automatically left directional button Se...

Page 151: ...supported depending on the model or geographical area DST Automatically adjusts for Daylight Saving Time DST This function is only available when the Clock Mode is set to Auto Changing the current tim...

Page 152: ...od of time You can set the sleep timer for up to 180 minutes after which it will turn off the TV This function may not be supported in some viewing modes Turning off the TV using the off timer left di...

Page 153: ...ess Optimization is turned on you can manually adjust the minimum brightness of the TV screen This function acts only when the value is less than the setting in left directional button Settings All Se...

Page 154: ...ine whether the TV is used If the TV is left idle the feature automatically switches off the screen This function may not be supported depending on the model This feature may not be supported dependin...

Page 155: ...may move outside the screen borders and may not be visible To fix the screen at the home position turn off the Pixel Shift mode To prevent afterimage when viewing content with a lot of static images...

Page 156: ...toring it on a USB device connect the USB device to the TV to update To update using a USB device download the update package from Samsung com to your computer Then save the update package in the USB...

Page 157: ...Set the installed app to lock or unlock Using the Gesture function Use your custom Gesture to easily control the TV USB cameras may not be supported depending on the model This function may not be su...

Page 158: ...ical area The menu name may differ depending on the model Enabling voice guides for the visually impaired left directional button Settings All Settings General Privacy Accessibility Voice Guide Settin...

Page 159: ...o Video Description Try Now You can activate an audio guide that provides an audio description of video scenes for the visually impaired This function is only available with broadcasts that provide th...

Page 160: ...ge the size of the font on the screen To activate set Zoom Menu and Text to On Learning about the remote control for the visually impaired left directional button Settings All Settings General Privacy...

Page 161: ...ted Selecting the caption language left directional button Settings All Settings General Privacy Accessibility Caption Settings Caption Mode Try Now Default CC1 CC4 Text1 Text4 Operates in either anal...

Page 162: ...ge screen This function may not be supported depending on the model or geographical area Configure Sign Language Guide options left directional button Settings All Settings General Privacy Accessibili...

Page 163: ...ly supports some languages and the supported functions may differ depending on the geographical area The Voice Wake up function may not be supported depending on the model Voice Assistant or geographi...

Page 164: ...et your PIN you can reset it with your remote control With the TV turned on press the following buttons on the remote control in the order shown to reset the PIN to 0000 Press Volume button Volume Up...

Page 165: ...Play to view content from your iPhone iPad or Mac on the TV screen This function may not be supported depending on the model Restoring the TV to the factory settings left directional button Settings A...

Page 166: ...be played back on your TV if its video circuit has been replaced For a USB device for recording it is recommended to use the USB hard disk that supports USB 2 0 or later and 5 400 rpm or higher Howeve...

Page 167: ...upported in the U S A and Canada Timeshift may not be supported depending on the model or geographical area For a USB device for recording it is recommended to use the USB hard disk that supports USB...

Page 168: ...ilable content may differ with the geographical area For more information about applications visit the applicable service provider s website An unstable network connection may cause delays or interrup...

Page 169: ...delayed or suspended completely depending on the status of the participating systems Copy and paste operations are not supported When composing an email or a simple message certain functions such as t...

Page 170: ...t is currently being used by the wireless access point to communicate with another device the result is usually interference or a communications failure Most wireless networks have an optional securit...

Page 171: ...1A port We recommend that you use an external hard drive with its own power adapter USB HDD 5V 1A port is supported by some models Certain digital cameras and audio devices may not be compatible with...

Page 172: ...Micro DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass SMPTE TT Text xml Video formats with subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip...

Page 173: ...e grid and its minimum resolution must be at least 512 pixels in width or height Supported music formats and codecs File extension Format Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC...

Page 174: ...Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 4096 x 2160 4096 x 2160 60 3840 x 2160 120 80 Motion JPEG 3840 x 2160 30 80 MVC 1...

Page 175: ...Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 3840 x 2160 120 80 Motion JPEG 3840 x 2160 30 30 MVC 1920 x 1080 60 20 MPEG4 SP ASP Wi...

Page 176: ...ainers Video decoders H 264 UHD is supported up to Level 5 1 TV does not support FMO ASO RS Resolution is changed during video playback Up to 3840 x 2160 is supported H 264 FHD is supported up to Leve...

Page 177: ...l LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 4096 x 2160 60 80 Motion JPEG 3840 x 2160 30 80 MVC 1920 x 1080 60 20 MPEG4 SP ASP Window Med...

Page 178: ...Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 4096 x 2160 60 1920 x 1080 120 100 Motion JPEG 1920 x 1080 60 80 MPEG4 SP ASP 60 60 Window Media Video v9 VC1 MPEG2 MPEG1 30 60...

Page 179: ...containers Video decoders H 264 UHD is supported up to Level 5 1 TV does not support FMO ASO RS Resolution is changed during video playback Up to 3840 x 2160 is supported H 264 FHD is supported up to...

Page 180: ...080 60 50 Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 60 50 Motion JPEG 1920 x 1080 60 20 MVC MPEG4 SP ASP Window Media Video...

Page 181: ...ay not be compatible with the TV HEVC codec is only available in MKV MP4 TS containers Video decoders H 264 FHD is supported up to Level 4 2 TV does not support FMO ASO RS H 264 UHD is supported up to...

Page 182: ...264 BP MP HP 1920 x 1080 60 50 Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 OPUS G 711 A Law Law HEVC H 265 Main Main10 60 50 Motion JPEG 60 20 MVC MPEG4 SP ASP Window M...

Page 183: ...transmission speeds Some USB digital camera devices may not be compatible with the TV HEVC codec is only available in MKV MP4 TS containers Video decoders H 264 FHD is supported up to Level 4 2 TV do...

Page 184: ...20 x 1080 60 20 MPEG4 SP ASP Window Media Video v9 VC1 MPEG2 MPEG1 Microsoft MPEG 4 v1 v2 v3 30 Window Media Video v7 WMV1 v8 WMV2 H 263 Sorenson VP6 AV1 7680 x 4320 7680 x 4320 60 3840 x 2160 120 80...

Page 185: ...be compatible with the TV HEVC codec is only available in MKV MP4 TS containers Video decoders H 264 UHD is supported up to Level 5 1 and H 264 FHD is supported up to Level 4 2 TV does not support FMO...

Page 186: ...VC 1920 x 1080 60 20 MPEG4 SP ASP Window Media Video v9 VC1 MPEG2 MPEG1 Microsoft MPEG 4 v1 v2 v3 30 Window Media Video v7 WMV1 v8 WMV2 H 263 Sorenson VP6 AV1 7680 x 4320 7680 x 4320 60 3840 x 2160 12...

Page 187: ...rs H 264 UHD is supported up to Level 5 1 TV does not support FMO ASO RS Resolution is changed during video playback Up to 3840 x 2160 is supported H 264 FHD is supported up to Level 4 2 TV does not s...

Page 188: ...d Custom USB 720p 16 9 Standard Custom 4 3 USB 1080i p 60 Hz 16 9 Standard Custom 4 3 USB 3840 x 2160p 24 30 Hz 16 9 Standard Custom USB 3840 x 2160p 60 Hz USB 4096 x 2160p 24 30 60 Hz 16 9 Standard C...

Page 189: ...lus is set to On All models for Q6 C Series Q8 C Series 50 inch and smaller models All models for CU7 Series CU8 Series 75 inch and smaller models Frame rate fps Color Depth Chroma Sampling RGB 4 4 4...

Page 190: ...lor Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 50 60 8 bit O If Input Signal Plus is set to On Resolution 3840 x 2160p 4096 x 2160p Frame rate fps Color Depth Chroma Sampling...

Page 191: ...progressive 2560 x 1080 120 Hz 150 000 120 495 000 progressive 2560 x 1080 144 Hz 172 339 144 470 830 progressive 2560 x 1440 120 Hz 150 000 120 495 000 progressive 3840 x 2160 120 Hz 270 000 120 1188...

Page 192: ...ver of the remote control Refer to the user manual of your graphics card for compatible resolutions The native resolutions are 3840 x 2160 60 Hz UHD models and 7680 x 4320 60 Hz QN7 C series or higher...

Page 193: ...188 50 000 800 x 600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000...

Page 194: ...0 60 000 74 250 1920 x 1080 100 Hz 112 500 100 000 297 000 1920 x 1080 120 Hz 135 000 120 003 297 000 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 x 2160 60 Hz 135 000 60 000 594 000 3840 x 2160 100 H...

Page 195: ...4 250 1920 x 1080i 50 Hz 28 125 50 000 74 250 1920 x 1080i 60 Hz 33 750 60 000 74 250 1920 x 1080 24 Hz 27 000 24 000 74 250 1920 x 1080 25 Hz 28 125 25 000 74 250 1920 x 1080 30 Hz 33 750 30 000 74 2...

Page 196: ...0 120 Hz 270 000 120 000 1188 000 7680 x 4320 24 Hz 108 000 24 000 1188 000 7680 x 4320 30 Hz 132 000 30 000 1188 000 7680 x 4320 50 Hz 220 000 50 000 2376 000 7680 x 4320 60 Hz 264 000 60 000 2376 00...

Page 197: ...sync errors may occur The TV and Bluetooth device may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in contact with the receiv...

Page 198: ...the lock icon To unblock all the categories in a row select the lock under ALL This function may not be supported depending on the model or geographical area Categories on the left TV Y Young childre...

Page 199: ...strongly cautioned R Restricted Children under 17 should be accompanied by an adult NC 17 No children under age 17 X Adults only NR Not rated Blocking programs based on their Canadian English Rating...

Page 200: ...their Downloadable U S Rating The Downloadable U S Rating system only applies to material originating from US DTV channels Parental restriction information is automatically downloaded while you watch...

Page 201: ...1 Dolby Laboratories All rights reserved This license may not be supported depending on the model or geographical area The terms HDMI HDMI High Definition Multimedia Interface HDMI trade dress and the...

Page 202: ...l Settings General Privacy Power and Energy Saving Motion Lighting Try Now left directional button Settings All Settings Picture Expert Settings Contrast Enhancer Try Now Run Picture Test When the tes...

Page 203: ...black and white or do not look the way they should look If the product s colors or absolute whites blacks seem to be off launch Picture Test left directional button Settings Support Device Care Self...

Page 204: ...vacy System Manager Time Off Timer Try Now TV The Frame TV cannot be turned off If your TV is The Frame model you can turn off the TV by pressing and holding the Power button To switch from Art mode t...

Page 205: ...es You can adjust the response level by adjusting the sensitivity of the motion detector left directional button Art Art Mode Options Motion Detector Art Mode Options can be found at the bottom of the...

Page 206: ...ed Resolutions for UHD Input Signals For more information about the supported 8K resolutions refer to Resolutions for Input Signals supported by 8K models QN7 C series or higher Make sure that the set...

Page 207: ...icture Picture Size Settings Picture Size Try Now Change the output resolution of your external device The picture won t display in full screen HD channels will have black bars on either side of the s...

Page 208: ...Now The HDR of the connected external device turns off If the Input Signal Plus feature is turned on the range of receiving HDMI input signals is expanded allowing you to view HDR content sent from a...

Page 209: ...nal device and the TV and then try cable connection again The picture is good but there is no sound Check the Sound Output setting If it is set to TV Speaker check the volume setting left directional...

Page 210: ...Diagnosis Sound Test Try Now Make sure that the audio cable is connected to the correct audio output connector on the external device For antenna or cable connections check the Signal Information A l...

Page 211: ...re that it is connected to the eARC dedicated HDMI port on your TV However the eARC can be used only when the Soundbar or A V receiver supports the eARC feature The sound is not heard clearly Change t...

Page 212: ...External Device Manager Anynet HDMI CEC is active on your TV Try Now If a device is connected via Optical volume control may not be possible depending on the device I want to turn the TV and audio dev...

Page 213: ...All Settings General Privacy Reset Try Now left directional button Settings All Settings Broadcasting Auto Program Try Now The captions are not provided on a digital channel When watching channels wit...

Page 214: ...r I want to connect to a PC and mobile device via screen mirroring To wirelessly connect the TV to your PC read the instructions at PC Screen Sharing Wireless in Connection Guide and then try to conne...

Page 215: ...the network that is connected to the external device I want to connect to a Bluetooth speaker For more information on how to connect a Bluetooth speaker see Audio Device Bluetooth in Connection Guide...

Page 216: ...TV and router If unable to establish a wireless internet connection connect the TV to the wireless router via a LAN cable If the TV is able to connect to the internet normally via the cable connection...

Page 217: ...displayed Make sure the device is an Anynet HDMI CEC device From the settings menu on the device check and confirm that the HDMI CEC option is enabled From the TV check and confirm that the Anynet HDM...

Page 218: ...ff the Anynet function of a device connected to the TV turn off the Anynet HDMI CEC function of the device left directional button Settings All Settings Connection External Device Manager Anynet HDMI...

Page 219: ...e low or dead Charge the remote control by using the USB port C type on the bottom or turn over the remote to expose the solar cell You can check remaining battery of Samsung Smart Remote with solar c...

Page 220: ...unction be sure to read all precautions For more information refer to Before Using the Recording and Timeshift Functions This function is not available in the U S A and Canada This function may not be...

Page 221: ...and Canada This function may not be supported depending on the model or geographical area The recorded files on the TV are not played back on a PC The recorded files on the TV can only be played back...

Page 222: ...ction When the network speed is slow the app may not work or its image quality may be poor Uninstall and reinstall the app For more information about app uninstallation refer to Managing installed app...

Page 223: ...with unsupported files or high bitrate files Most files can be played back but some files may not play smoothly Some files can t be played Some files that use an unsupported codec may not be played b...

Page 224: ...e commands do not work well Voice commands may differ depending on the Voice Assistant Refer to the command examples for each Voice Assistant Bixby Explore Now Amazon Alexa left directional button Set...

Page 225: ...rt Remote at the front of the TV and then press and hold the and buttons simultaneously for 3 seconds or more Also if the remote control does not work properly or its response is very slow the battery...

Page 226: ...not a defect and does not affect the TV s functionality The TV smells like plastic This smell is normal and will dissipate over time The settings are lost after 5 minutes or every time the TV is turne...

Page 227: ...not indicate a product malfunction The TV is safe to use The TV is making a humming noise Your TV utilizes high speed switching circuits and high levels of electrical current Depending on the TV s br...

Page 228: ...issues and the Sound Test to diagnose sound issues You can also view signal strength information for over the air digital signals test the Smart Hub network connection and run the Smart Hub and TV fac...

Page 229: ...es all information related to Samsung accounts linked service accounts Smart Hub service agreements and Smart Hub applications left directional button Settings Support Device Care Self Diagnosis Reset...

Page 230: ...eed to get service support from a Samsung call agent or the Samsung website You can also view information by scanning the QR code of your TV You can also start this function by pressing and holding th...

Page 231: ...s facing towards you The side with the button in the upper left is the top of the remote control Description of the Samsung Smart Remote or Remote Control The images buttons and functions of the remot...

Page 232: ...hing stops and a control bar appears You can select Rewind Play Pause Fast Forward Stop Timeshift Record Go to Live TV or Info You can press the up directional button to go to the playback screen and...

Page 233: ...ddle of the remote The one on the left is the volume button Press and hold the volume button to open the Accessibility Shortcuts menu Even if the Voice Guide is set to Off or muted when you press and...

Page 234: ...TV must be set up and tuned and must be connected to the network You can connect the TV to the network during the initial setup or do it later through the settings menu There are many commands you can...

Page 235: ...re watching Caption Settings You can view the caption in programs that provide broadcast captions When watching a channel on an external device such as a set top box and cable box turn on the caption...

Page 236: ...ng this function the caption can be positioned on a desired location It can be used by the hearing impaired for convenience Sign Language Zoom Settings You can zoom in the sign language screen when th...

Page 237: ...wer while the screen is off the TV screen turns back on Magnification Enlarge the screen to make the picture or text bigger You can adjust the zoom level or move the zoom area by following the display...

Page 238: ...supported depending on the model or geographical area Color Inversion You can invert the colors of the text and background displayed on the TV screen to make it easier to read the text If Color Invers...

Page 239: ...hannel Number button Use the or button on the Samsung Smart Remote or Remote Control to open the virtual numeric pad enter a number and then select Done Using on screen number entry via the Samsung Sm...

Page 240: ...e Remote Control Of the 2 buttons that protrude from the center of the Samsung Smart Remote or Remote Control the left one is the Volume button Push up or pull down the Volume button to change the vol...

Page 241: ...ed Set the Clock first left directional button Settings All Settings General Privacy System Manager Time Clock Try Now If you need to set the clock again follow the steps below 1 Press the button and...

Page 242: ...f you are not sure what the day is you can move forwards and backwards 24 hours and then the day will be announced To view a program on now In the Guide move to the program currently broadcasting and...

Page 243: ...Viewing You can cancel your scheduled viewings Cancel Scheduled Recording You can cancel your scheduled recordings This function is not available in the U S A and Canada This function may not be supp...

Page 244: ...ve 2 ways to cancel a scheduled viewing Cancelling a scheduled viewing from the Guide 1 Press the channel button to access the Guide 2 Move to to the program to cancel the viewing schedule and press t...

Page 245: ...ls Displays the channels that have been automatically searched These are the channels your TV will receive either over the air if your TV is set to Air or over cable if your TV is set to Cable See Air...

Page 246: ...rectional button while the program being recorded is displayed The control bar appears Move the focus to Stop Recording and then press the Select button When a pop up window appears select Stop To rec...

Page 247: ...right directional buttons to select a broadcast scheduled program and then press the Select button To schedule a recording for the program select Schedule Recording Changing the recording time When re...

Page 248: ...on screen allowing you to Play from start Resume from where you left off or Cancel Use the left and right directional buttons to move to the required option and then press the Select button This funct...

Page 249: ...tic menu listed You can quickly and easily use the listed menu items to access the main TV settings or external devices search and apps Privacy Choices From your TV easily manage the privacy policy re...

Page 250: ...pported only in The Frame For more information refer to Using Art Mode Game Play games from the TV screen by connecting a Controller to the TV Configure settings to optimize the Controller and audio d...

Page 251: ...of menu icons Use the left and right directional buttons to move within a row Press the Select button to open the section you want to read You can use the directional buttons on the remote control to...

Page 252: ...All Settings General Privacy Voice Voice Assistant Try Now The supported language may differ depending on the geographical area Running Bixby Press and hold the button on the Samsung Smart Remote Bix...

Page 253: ...nel If during in home service repair cannot be completed it may be necessaryto remove repairand return the product Ifin home service is unavailable SAMSUNG may elect at ouroption to provide fortranspo...

Page 254: ...OTHERS AND THEIR PROPERTY ARISING OUTOF THE USE MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOTCAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYON...

Page 255: ...ly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer Not hanging anything from or on the television An...

Page 256: ...different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help IMPORTANT The wires in the mains lead are coloured in accordance with the follo...

Page 257: ...e la source de rayonnement et votre corps TAIWAN l f 1i ftl3L rJJ liffi t t 1F itt l 0 ol rJ35 Jc ueffl fsf ff lf El ffi Jo kr J J lJtL rMi rJJllli 0 1 rh li Ul t tLueffl ft 1 l lm AA c fm g 5twfB fff...

Page 258: ...ONLY Applicable for networking models only This Perchlorate warning applies only to primary CR Manganese Dioxide Lithiu m coi n cells in the product sold or distributed ONLY in California USA Perchlor...

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Samsung 43QN9 C Series, User Manual

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