There is a
message that
reads
"Unrecognized
monitor, Plug &
Play (VESA DDC)
monitor found".
Have you installed
the monitor driver?
Install the monitor driver according to the
Driver
Installation Instructions
.
See the video card
manual to see if the
Plug & Play (VESA
DDC) function can
be supported.
Install the monitor driver according to the
Driver
Installation Instructions
.
Check when
MagicTune™ does
not function
properly.
MagicTune™
feature is found only
on PC (VGA) with
Window OS that
supports Plug and
Play.
* To check whether your PC is available for MagicTune™
feature, follow the steps below (When Windows is XP);
Control Panel
→
Performance and Maintenance
→
System
→
Hardware
→
Device Manager
→
Monitors
→
After deleting Plug and Play monitor, find 'Plug and Play
monitor' by searching new Hardware.
MagicTune™ is an additional software for the monitor.
Some graphic cards may not support your monitor. When
you have a problem with the graphic card, visit our
website to check the compatible graphic card list
provided.
http://www.samsung.com/monitor/magictune
MagicTune™
doesn't work
properly.
Have you changed
your PC or video
graphic card?
Did you install the
program?
Download the latest program. The program can be
downloaded
http://www.samsung.com/monitor/magictune
Reboot the computer after installing the program for the
first time. If a copy of the program is already installed,
remove it, reboot the computer, and then install the
program again. You need to reboot the computer for it to
operate normally after installing or removing the program.
Visit the MagicTune™ website and download the installation software for MagicTune™ MAC.
Check the following items if there is trouble with the monitor.
Check if the power cord and the video cables are properly connected to the computer.
Check if the computer beeps more than 3 times when booting.
(If it does, request an after-service for the main board of the computer.)
If you installed a new video card or assembled the PC, please check if the adapter(video) driver and
the monitor driver are properly installed.
Check if the scanning ratio of the video screen is set at 56 Hz ~ 75 Hz.
(Do not exceed 75 Hz when using the maximum resolution.)
If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove
the Display Adapter at the "Control Panel
→
System
→
Device Administrator" and then reboot the
computer to reinstall the adapter (video) driver.
If problems repeatedly occur,
contact an authorized service center
.
Q & A
Question Answer
How can I change the
frequency?
Frequency can be changed by reconfiguring the video card.
Note that video card support can vary, depending on the version of the
driver used.
(Refer to the computer or the video card manual for details.)
How can I adjust the
resolution?
Windows XP :
Set the resolution at the Control Panel
→
Appearance and Themes
→
Display
→
Settings.
