Samsung 2020 Q Series Page 7 Full Manual Download

Page: 7 / 45

ENG - vii

Using the Remote Control

How to Use the Remote Control

-------------------------

Adjusting the Soundbar volume with a TV remote control

-------------------------

Using the Hidden Buttons (Buttons with more than one function)

-------------------------

Output specifications for the different sound effect modes

-------------------------

Installing the Wall Mount

Installation Precautions

-------------------------

Wallmount Components

-------------------------

Placing the Soundbar on a TV stand

Software Update

Update Procedure

-------------------------

If UPDATE is not displayed

-------------------------

12 Troubleshooting

13 License

Open Source License Notice

Important Notes About Service

Specifications and Guide

Specifications

-------------------------

Summary of Contents for 2020 Q Series

Page 1: ...HW Q67CT FULL MANUAL Imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register ...

Page 2: ...Instructions for use This symbol instructs the user to consult the user manual for further safety related information WARNING To reduce the risk of fire or electric shock do not expose this appliance to rain or moisture To prevent injury this apparatus must be securely attached to the floor wall in accordance with the installation instructions This product contains chemicals known to the State of ...

Page 3: ... and receiver Connecting the equipment to an outlet that is on a different circuit than the radio or TV Consulting the dealer or an experienced radio TV technician for help FCCRadiationExposureStatement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated so there is at least 8 inches 20 cm between the ...

Page 4: ...allen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped PRECAUTIONS 1 Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product Install your product horizontally on a suitable base furniture with enough space around it for ventilation...

Page 5: ...quivalent type ABOUTTHISMANUAL The user manual has two parts this simple paper USER MANUAL and a detailed FULL MANUAL you can download USERMANUAL See this manual for safety instructions product installation components connections and product specifications FULLMANUAL You can access the FULL MANUAL on Samsung s on line customer support center by scanning the QR code To see the manual on your PC or ...

Page 6: ...e Subwoofer and the Soundbar 7 Manually connecting the Subwoofer if automatic connection fails 8 Connecting an SWA 8500 to your Soundbar 10 04 ConnectingtoyourTV 13 Method 1 Connecting with a Cable 13 Connecting a TV using an HDMI Cable 13 Connecting using an Optical Cable 14 Method 2 Connecting Wirelessly 16 Connecting a TV via Bluetooth 16 05 ConnectinganExternalDevice 18 Connecting using an HDM...

Page 7: ...utput specifications for the different sound effect modes 29 09 InstallingtheWallMount 30 Installation Precautions 30 Wallmount Components 30 10 PlacingtheSoundbaronaTVstand 32 11 SoftwareUpdate 33 Update Procedure 33 If UPDATE is not displayed 34 12 Troubleshooting 35 13 License 36 14 OpenSourceLicenseNotice 36 15 ImportantNotesAboutService 36 16 SpecificationsandGuide 37 Specifications 37 ...

Page 8: ... AH81 09825A WirelessSurroundSpeakerSET SWA 8500 STANDBY LINK x 2 SurroundSpeaker AH81 11261A LEFT AH81 11262A RIGHT PowerCord AH81 09826A x 2 WirelessReceiverModule SpeakerCable AH81 11260A For more information about the power supply and power consumption refer to the label attached to the product Label Bottom of the Soundbar Main Unit To purchase additional components or optional cables contact ...

Page 9: ...reusingtheRemoteControl AAbatteriesX2 Slide the back cover in the direction of the arrow until it is completely removed Insert 2 AA batteries 1 5V oriented so that their polarity is correct Slide the back cover back into position ...

Page 10: ...bar s front display Source Button Selects the source input mode Inputmode Display Optical Digital input D IN ARC HDMI OUT input D IN TV ARC Auto conversion HDMI input HDMI BLUETOOTH mode BT USB mode USB To turn on BTPAIRING mode change the source to BT mode and then press and hold the Source button for more than 5 seconds When you plug in the AC cord the power button will begin working in 4 to 6 s...

Page 11: ...er adapter HDMI Inputs digital video and audio signals simultaneously using an HDMI cable Connect to the HDMI output of an external device HDMITOTV ARC Connect to the HDMI ARC jack on a TV DIGITALAUDIOIN OPTICAL Connect to the digital optical output of an external device When disconnecting the power cable of the AC DC power adaptor from a wall outlet pull the plug Do not pull the cable Do not conn...

Page 12: ...e information about the required electrical power and power consumption refer to the label attached to the product Label Bottom of the Soundbar Main Unit POWER RearofSubwoofer PowerCord Connecting ElectricalPower USB 5V0 5A DC 24V DC 24V Bottomofthe SoundbarMainUnit AC DCAdapter PowerCord Connecting ElectricalPower Make sure to rest the AC DC Adapter flat on a table or the floor If you place the A...

Page 13: ...oofer LED Status Description Resolution Blue On Successfully connected normal operation Blinking Recovering the connection Check if the power cable attached to the main Soundbar unit is connected properly or wait about 5 minutes If blinking persists try manually connecting the subwoofer See page 8 Red On Standby with the Soundbar main unit turned off Check if the power cable attached to the main S...

Page 14: ...ofer turns off and the blue indicator blinks 5 Sec RearofSubwoofer 2 Press and hold the Upbutton on the remote control for at least 5 seconds The IDSET message appears on the display of the Soundbar for a moment and then it disappears The Soundbar will automatically power on when IDSET is complete SOUND MODE PAIR 5 Sec IDSET SAMSUNGlogoisonthetop 3 Check if the LINK LED is solid blue connection co...

Page 15: ... 8GHz as the Soundbar near the Soundbar interference may cause some sound interruption The maximum transmission distance of the main unit s wireless signal is about 32 8 ft 10 m but may vary depending on your operating environment If a steel concrete or metallic wall is between the main unit and the wireless subwoofer the system may not operate at all because the wireless signal cannot penetrate m...

Page 16: ...CE 3Ω SURROUND RIGHT SURROUND LEFT SURROUND RIGHT WhenconnectingthespeakercablestotheWirelessReceiverModule followthesesteps 1 Insert the grey plug into the grey jack on the Wireless Receiver 2 Insert the blue plug into the blue jack on the Wireless Receiver Whenconnectingthespeakercablestothesurroundspeakers followthesesteps 1 Match the speaker cable connected to the grey jack to the speaker with...

Page 17: ...IDSET SURROUNDSPEAKERSOUT SPEAKERIMPEDANCE 3Ω STANDBY LINK STANDBY LINK Blueblinking 5 Sec 3 Configure IDSET usingtheSoundbar sremotecontrol Press and hold the Upbutton on the remote control for at least 5 seconds The IDSET message appears on the display of the Soundbar for a moment and then it disappears The Soundbar will automatically power on when IDSET is complete SOUND MODE PAIR 5 Sec IDSET S...

Page 18: ...tion LINK Blue On Connected with the Soundbar Blinking Connection standby status Check if the Soundbar is turned on Repeat steps 3 through 4 STANDBY Red On Connection failure Check if the Soundbar is turned on 1 Press the IDSET button on the back of the Wireless Receiver Module with a pen tip for 5 6 seconds until the LINK LED indicator blinks in Blue IDSET L R SURROUNDSPEAKERSOUT SPEAKERIMPEDANCE...

Page 19: ...n the audio in a broadcast is encoded in Dolby Digital and the Digital Output Audio Format on your TV is set to PCM we recommend that you change the setting to Dolby Digital When the setting on the TV is changed you will experience better sound quality The TV menu may use different words for Dolby Digital and PCM depending on the TV manufacturer ConnectingaTVusinganHDMICable ConnecttotheHDMIIN ARC...

Page 20: ... audio data with just a single connector If the TV provides an ARC port connect the HDMI cable to the HDMI IN ARC port We recommend you use a coreless HDMI cable if possible If you use a cored HDMI cable use one whose diameter is less than 0 55 inches 14 mm This function is not available if the HDMI cable does not support ARC ConnectingusinganOpticalCable HDMI TO TV ARC DIGITAL AUDIO IN OPTICAL OP...

Page 21: ...under the SoundOutput menu of the TV Select the corresponding menu TVMenu OR OpticalCable notsupplied HDMICable D IN TV menu example TVseriesname AV Soundbarseriesname HDMI NOTES It can operate according to the Codec supported by TV This function is supported only when the HDMI Cable or Optical Cable not supplied is connected This function is available in Samsung TVs released in 2020 and some Soun...

Page 22: ...Soundbar for more than 5 seconds to display BTPAIRING 2 Select Bluetooth mode on the TV For more information see the TV s manual 3 Select AV SamsungSoundbarQ6T Series from the list on TV s screen An available Soundbar is indicated with NeedPairing or Paired on the TV s Bluetooth device list To connect the TV to the Soundbar select the message and then establish a connection When the TV is connecte...

Page 23: ...he remote control or press and hold the Source button on the top of the Soundbar for more than 5 seconds while the Soundbar is in BT mode NOTES If asked for a PIN code when connecting a Bluetooth device enter 0000 In Bluetooth connection mode the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 32 8 ft 10 meters The Soundbar automatically turn...

Page 24: ...e HDMICable BottomoftheSoundbar ExternalDevice TopoftheSoundbar HDMI 1 Connect an HDMI cable from the HDMI jack on the back of the product to the HDMI OUT jack on your digital device 2 Connect an HDMI cable from the HDMITOTV ARC jack on the back of the product to the HDMI IN jack on your TV 3 Press the Source button on the top panel or on the remote control and then select HDMI 4 HDMI mode is disp...

Page 25: ...lied BottomoftheSoundbar TopoftheSoundbar BD DVDplayer Set topbox Gameconsole D IN 1 Connect DIGITALAUDIOIN OPTICAL on the main unit to the OPTICAL OUT jack of the Source Device using a digital Optical Cable not supplied 2 Select D IN mode by pressing the Source button on the top panel or on the remote control ...

Page 26: ...er Down if no USB device has been connected for more than 20 minutes FileFormatTypeCompatibilitylist Extension Codec SamplingRate Bitrate mp3 MPEG1 Layer2 32kHz 48kHz 32kbps 320kbps MPEG1 Layer3 32kHz 48kHz 32kbps 320kbps MPEG2 Layer3 16kHz 24kHz 8kbps 160kbps MPEG2 5 Layer3 8kHz 12kHz 8kbps 160kbps wma WMA7 8 9 Audio Only 32kHz 48kHz 32kbps 320kbps ogg Vorbis 32kHz 48kHz 45kbps 500kbps aac m4a mp...

Page 27: ...TREADY if there is a connect record b When BTREADY appears press and hold the Source button on the top panel of the Soundbar for more than 5 seconds to display BTPAIRING 2 On your device select AV SamsungSoundbarQ6T Series from the list that appears When the Soundbar is connected to the Bluetooth device BluetoothDeviceName BT appears in the front display 3 Play music files from the device connecte...

Page 28: ... devices may cause radio interference Devices that generate electromagnetic waves must be kept away from the Soundbar main unit e g microwaves wireless LAN devices etc The Soundbar supports SBC data 44 1kHz 48kHz Connect only to a Bluetooth device that supports the A2DP AV function You cannot connect the Soundbar to a Bluetooth device that supports only the HF Hands Free function Once you have pai...

Page 29: ...etooth Bluetooth is a technology that enables Bluetooth compliant devices to interconnect easily with each other using a short wireless connection A Bluetooth device may cause noise or malfunction depending on usage if A part of your body is in contact with the receiving transmitting system of the Bluetooth device or the Soundbar It is subject to electrical variation from obstructions caused by a ...

Page 30: ... the device A and then start playing on the device B The device won t switch if playing music from the device B without pausing or stopping the device A first 4 In versions prior to AVRCP V1 4 the switching time of the device playing music may be delayed NOTES If you attempt to connect a 3rd Bluetooth device the A or B devices will disconnect A device that is not currently playing will be disconne...

Page 31: ...u can select the desired sound effect by choosing STANDARD SURROUNDSOUND GAME PRO or DTSVIRTUAL X STANDARD Outputs the original sound SURROUNDSOUND Provides a wider sound field than standard GAMEPRO Provides stereoscopic sound to immerse you in the action while gaming DTSVIRTUAL X Immersive 3D sound from any content DRC DynamicRangeControl Lets you apply dynamic range control to Dolby Digital trac...

Page 32: ...stoselectUp Down Left Right Press Up Down Left Right on the button to select or set functions Repeat To use the Repeat function in USB mode press the Up button MusicSkip Press the Right button to select the next music file Press the Left button to select the previous music file IDSET Press and hold the Up button for 5 seconds to complete IDSET when connecting to an accessary item VolumeRestriction...

Page 33: ...ble in USB or BT mode If Surround Speakers are connected the Rear Speaker function can be turned ON OFF by using the Up Down buttons to adjust the volume within a 6 to 6 range AUDIOSYNC is only supported for some functions VOL WOOFER SOUND MODE PAIR WOOFER S O U N D M O D E V O L W O O F E R S O U N D B A R S O U N D M O D E V O L W O O F E R S O U N D B A R O O F E R O U N D B A R S O U N D M O D...

Page 34: ... O U N D B A R 5 Sec OFF TVREMOTE 3 If you want to control the Soundbar with your TV s remote push up and hold the WOOFER button for 5seconds repeatedly until ALL TVREMOTE appears in the display Then use your TV s menu to select external speakers S O U N D M O D E V O L W O O F E R S O U N D B A R 5 Sec ALL TVREMOTE 4 If you want to return the Soundbar to the default mode control by a Samsung TV r...

Page 35: ...F Standby page 23 Bluetooth Power page 26 Outputspecificationsforthedifferentsoundeffectmodes Effect Input Output WithoutWirelessRear SpeakerKit WithWirelessRear SpeakerKit SOUNDMODE Surround VOL WOOFER SOUND MODE Bluetooth POWER STANDARD 2 0 ch 2 1 ch 4 1 ch 5 1 ch 3 1 ch 5 1 ch SURROUND SOUND 2 0 ch 4 1 ch 6 1 ch 5 1 ch 5 1 ch 7 1 ch GAME PRO 2 0 ch 4 1 ch 6 1 ch 5 1 ch 5 1 ch 7 1 ch DTS VIRTUAL...

Page 36: ...ng screws according to the type and thickness of the wall you want to mount the Soundbar on Diameter M5 Length 1 3 8 inches 35 mm or longer recommended Connect cables from the unit to external devices before you install the Soundbar on the wall Make sure the unit is turned off and unplugged before you install it Otherwise it may cause an electric shock WallmountComponents WallMountGuide AH81 09822...

Page 37: ...zed drill bit drill a hole in the wall at each marking If the markings do not correspond to the positions of studs make sure you insert appropriate anchors or mollies into the holes before you insert the support screws If you use anchors or mollies make sure the holes you drill are large enough for the anchors or mollies you use 5 Push a screw not supplied through each Holder Screw and then screw ...

Page 38: ... Wall Mounts and then slide the Bracket Wall Mounts down so that the Bracket Wall Mounts rest securely on the Holder Screws 10 PLACINGTHE SOUNDBARONA TVSTAND Place the Soundbar on a TV stand 1 2inches 3cm ormore As illustrated in the image align the center of the Soundbar with the center of the TV carefully place the Soundbar onto the TV stand For optimal sound quality position the Soundbar at lea...

Page 39: ...esets the subwoofer connection too 1 Connect a USB thumb drive to the USB port on your computer Important Make sure there are no music files on the USB thumb drive This may cause the firmware update to fail 2 Go to the Samsung website https www samsung com us support downloads on your computer select Enter Model Number and enter the model of your Soundbar Select manuals and downloads and download ...

Page 40: ...ied The main unit will turn off automatically after completing the firmware update After the update is completed the user setup in the Soundbar is initialized so you can reset your settings We recommend you write down your settings so that you can easily reset them after the update Note that updating firmware resets the subwoofer connection too If the connection to the subwoofer is not re establis...

Page 41: ... ispressed Istherestaticelectricityintheair Disconnect the power plug and connect it again SounddropoutsoccurinBTmode See the Bluetooth connection sections on pages 16 and 21 Soundisnotproduced IstheMutefunctionon Press the Mute button to cancel the mute function Isthevolumesettominimum Adjust the Volume Theremotecontroldoesnotwork Arethebatteriesdrained Replace with new batteries Isthedistancebet...

Page 42: ...untries The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks by Samsung Electronics Co Ltd is under license Other trademarks and trade names are those of their respective owners 14 OPENSOURCE LICENSENOTICE To send inquiries and requests regarding open sources contact Samsung via Email oss request samsung com 15 IMPORTANT NOTESABOUT SE...

Page 43: ... kg Dimensions W x H x D 7 2 x 13 5 x 10 7 inches 181 5 x 343 0 x 272 0 mm AMPLIFIER Rated Output power 130W Wireless Surround Speaker SET Name SWA 8500 Weight Wireless Receiver Module Surround Speaker 1 5 lbs 0 7 kg 1 1 lbs 0 5 kg Dimensions W x H x D Wireless Receiver Module Surround Speaker 2 0 x 7 9 x 5 2 inches 50 0 x 201 3 x 132 0 mm 3 0x 5 0 x 3 0 inches 76 2 x 126 9 x 76 2 mm Operating Tem...

Page 44: ... service problems incorrect electrical line voltage fluctuations and surges customer adjustments and failure to follow operating instructions cleaning maintenance and environmental instructions that are covered and prescribed in the instruction book product removal or reinstallation reception problems and distortion related to noise echo interference or other signal transmission and delivery probl...

Page 45: ...l rights reserved QUESTIONS OR COMMENTS AREA IN THE US 1 800 SAMSUNG 726 7864 www samsung com us support Samsung Electronics America Inc 85 Challenger Road Ridgeﬁeld Park NJ 07660 CALL OR VISIT US ONLINE AT WRITE Certiﬁcation model only ...

Search results

Summary of Contents for 2020 Q Series

Reviews:

Related manuals for 2020 Q Series

Brands by name

Popular brands

Samsung 2020 Q Series, Full Manual

Search results

Summary of Contents for 2020 Q Series

Reviews:

Related manuals for 2020 Q Series

Brands by name

Popular brands