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smarthome.samsungsds.com

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Change Master Password

You can enter 4~12 digits for the password, and you can only register a single master 

password. Default password is "1234".

 You must change the password after installing the product.

New master password

Registration Mode

Enter registration mode and then register authentication method

(password, keytag, fingerprint) according to the voice guidence.

※ 

Registration mode is maintained for 60 seconds by default and the door does not lock even if it is closed 

     within 60 seconds.

Master password

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2

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3

Change master password mode

Register user password mode

Register keytag mode

Register fingerprint mode

Registration

and configuration

complete

( O )

Registration

and configuration 

failed

( X )

Add / Register

( + )

Delete individual

( - )

Each setting can be checked through the door lock keypad.

Register (Add) Keytag/Delete

Individual Keytag/Delete All Keytags

You can register up to 100 keytags including passwords and mobile keys.

Registered keytags can be deleted individually or collectively.

2

Register

(Add)

Delete individual

keytag

Delete

all keytags

3

1

2

Keytags

Keytags

Can be registered

continuously

(Within 60 seconds)

Complete

Complete

Register (Add) User Password/Delete

Individual User Password/Delete All User Passwords

You can register up to 100 keytags including passwords and mobile keys.

Registered passwords can be deleted individually or collectively. (4~12 digits)

1

Register

(Add)

Delete individual pass-

word

Delete

all passwords

3

Complete

Complete

1

Password

Password

2

Can be registered

continuously

(Within 60 seconds)

Can be deleted

continuously

(Within 60 seconds)

Can be deleted

continuously

(Within 60 seconds)

References

•  Press the door open sensor with the door open to artificially close the door, and then open 

      the door with the keytag (whether the dead bolt goes inside the mortise) to check 

      if registration has been completed normally.

• Close the door after adding or deleting is complete.

•This product only supports keytags provided by Samsung SDS.

•Warranty is void if the door lock is malfunctioning from opening the door using alternate

    authentication method aside from the keytags prescribed by the company.

Caution

 Number of contacts made by fi ngerprint appears on the keypad with the ‘Ding’ sound when registering

     fi ngerprint. Register the fi ngerprints in the same method according to voice guidence when adding
     fi ngerprints. Press the [Register] button on the interior unit when registration is complete.

How to Register Fingerprint

Place a finger on the fingerprint sensor to register.

Change the angle of the finger 6 times and make contact with

the sensor when registering a fingerprint.

Register (Add) Fingerprint/

Delete Individual Fingerprint/Delete All Fingerprints

You can register up to 100 fingerprints.

Registered fingerprints can be deleted individually or collectively.

3

Register

(Add)

Delete individual 

fingerprint

Delete

all fingerprints

3

Complete

1

Fingerprint

Complete

2

Can be registered

continuously

(Within 60 seconds)

Can be deleted

continuously

(Within 60 seconds)

Fingerprint

References

• It is recommended to register thumbs or index fingers when registering fingerprints.

• Register the fingerprint for a finger you use often if you wish to improve

       fingerprint recognition rate.

• Recognition rate may be low if it is a fingerprint of a child or if the fingerprint is faint

      (or damaged). Fingerprint may not register or be recognized in such instance.

• If the surface of the fingerprint is too rough (damaged or bubble present on the finger),   

fingerprint may not be recognized. Recognition rate may suffer if the finger is too small or thin,

or if the finger is bent, or if only the fingertip is used for authentication.

You must cover the entire fingerprint sensor with your finger when registering your fingerprint.

• If the fingerprint sensor or the finger is dirty or wet, try again after wiping.

• If the surrounding environment is dry, static may occur for the product. In such an instance,    

      avoid using fingerprint recognition or make contact with another metallic object before

      fingerprint recognition to eliminate static and try again.

• Be careful not to scratch the fingerprint sensor with coins, keys, necklaces,

  and other metallic objects.

• Close the door after checking that the fingerprint has been added or deleted accurately.

When you register a door lock to Samsung Smart Doorlock app, 
you can use various IoT services including remote door open, 
access function, push notification, etc. Android users can search for
‘Smart Doorlock’ app in Play Store to download and install, and iOS users can 
search for ‘Smart Doorlock’ app in the App Store to download and install.

Samsung Smart Doorlock app

Installation and registration

Register button

on the interior unit

5S

TIP

How to Register Wi-Fi
Press [Register] button on the interior unit

for 5 seconds to register Wi-Fi.

• 

Wi-Fi router must be on to register door lock. When using dual-band router 

      (2.5GHz, 5GHz), you must select 2.4GHz. (5GHz is not supported)

Refer to user guide provided by the app for door lock registration method and other 

    service-related matters.

Caution

 

Color may be added and specifics will be determined by

      future policy.

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9

Components
Names and functions
Open door from outside
Open/Close door from inside
Register authentication method 

(password/fingerprint/keytag) 

and install app
Additional functions and

setting method
How to use security function
Initialization
How to replace the battery and

open the door during an emergency

Table of Contents

SHP-P72

User Manual

GC68-02399D, ED01

Do not install or repair this product without permission.

The gap between the door and door frame should not exceed 5mm during installation.

Fracture in the door lock touchpad may result in an environment where 

    the door lock is exposed to direct sunlight for a long period of time.
    Therefore, avoid the environment from being exposed to direct sunlight 
    for installing the door lock.

Do not apply excessive force or press the door lock button with sharp tools.

Do not operate this product with wet hands, and do not let liquids such as water

   and beverage to infi ltrate the product.

Wipe the lock with soft and dry cloth, and do not wipe this product with water, 

    benzene, alcohol, etc.

Check that the door is completely locked when leaving home.

Manage your password carefully and regularly change your password to prevent 

    password leak.

Insert the batteries accurately according to the terminal (+/-) of the battery.

Be mindful that battery leak or rupture may result from inserting the batteries at 

    opposite terminals (+/-).

Battery consumption may vary depending on the wireless communication

    environment. Battery use time may decrease if the communication environment
    is unfavorable.

Wireless radio waves or another device may cause interference when using this product.

Wireless radio wave interference may take place during operation of the wireless   

    device of this product, and this results in suspension of human safety-related services.

Product performance may suffer if used in an environment with high humidity.

Maintain at least 20cm of distance from the product when using the product.

The company reserves the right to change the contents of the user manual without 

    notice in advance to upgrade product functionality.

Safety Caution

Safety caution protects the safety of users, and prevents 

property damage from accidents and usage inconvenience. 

Please read and comply with the following safety caution.

Components

Exterior 

Unit

Mortise

Strike Plate

Dust Box

Interior 

Unit

2 Keytags 

User Manual,

    Mechanical override

“AA" batteries (LR6) 

Installation components   

    (wrapped in plastic)

※ 

Product components may 

     vary depending on installation 
     environment.

OR

Product specifications

Item

Specifi cations

Rated voltage

4 AA 1.5V alkaline batteries (LR6) (DC 6V)  

Emergency Power

Smartphone portable charger with micro USB 5-pin

connector

Entry method

Fingerprint, password, keytag, Mechanical override

Weight

3.686Kg (includes exterior unit, interior unit, and mortise)

Product size

(Includes Push-Pull lever)

[Exterior] 88(W) x 392.1(H) x 63.8(D)mm

[Interior] 86.2(W) x 391(H) x 68.5(D)mm

Names and functions

Battery 

cover

Battery tray

Wi-Fi module

installation unit

Volume

control switch
Auto/Manual lock

conversion switch

[DOUBLE LOCK] 

button

Interior

Push-Pull lever

Module Cover

Register but-

ton

Exterior Unit

Mortise

Interior Unit

Mechanical 

override hole

Micro USB 

power input

Lower Exterior Unit

Fingerprint

sensor

Keypad

Away mode 

LED

Proximity

detector

Privacy mode

LED

Exterior

Push-Pull lever

Entry complete/

Switch to 

manner mode

Indication LED

Keytag sensor

Battery

replacement LED

Emergency 

LED

Reset button

Dead bolt

Latch bolt

Door open

sensor

Keytag/Mobile Key

The door opens when a registered keytag or mobile key

(smartphone) accurately makes contact with the fingerprint sensor.

Open door from outside

Fingerprint

The door opens when the registered fingerprint accurately 

makes contact with the fingerprint sensor.

Master Password & User Password

 Stand close to the door lock and then press the two 

     random digits displayed. (Randomizer function)

  

When all buttons on the keypad are displayed,

       enter your password (4~12 digits) and then press [*] 

       to open the door.

TIP

References

References

• 

Enter the password when the keypad is turned on. If the keypad is turned off,

     touch the keypad to turn on the keypad and then enter the password.

• 

Error alarm is triggered and the door lock operation is suspended for 3 minutes after entering an 

      incorrect password 5 times. You can enter the accurate password to open the door once the door 
      lock suspension disarming alarm is triggered by the door lock system after 3 minutes.

• 

Press the [Security] (   ) button when canceling entry after entering an incorrect password to 

     re-enter the accurate password.

• 

Touch the keypad when the welcome function has been disabled and then place the    

     mobile key on the sensor to open the door.

• 

You can open the door with mobile key after installing the door lock app and

     requesting for the service.

• 

Mobile key door open function only supports Android mobile phones and devices 

     equipped with NFC USIM card.

• 

You can use the mobile key to open the door only when the smartphone screen is on.

• 

Refer to user guide provided in the app for details.

User manner function (sound muted) to open door

Press [*] button when temporarily turning off the sound in the evening and enter password to mute the sound.

Open by Pulling or Pushing the Push-Pull Lever

You can choose to open by pulling or pushing the Push-Pull lever depending on

the direction of door installation.

Be careful not to get 
your hand jammed 
during use.

or

Close Door

Auto lock (A)

The door is automatically locked when closed. (Default)

Manual lock (M) 

The door is not locked even after being closed for unrestricted access.

(Party, moving, etc.)

A  |  M

Open/Close door from inside

TIP

How to Confi gure Auto/Manual Lock
Open the battery cover on the interior unit.

Confi gure with [Auto/Manual Lock] conversion switch.

• 

After enabling manual lock mode, the door can only lock if the [DOUBLE LOCK] button 

     is pressed from the inside or if the keypad is pressed from the outside.

• 

Regardless of the manual lock mode configuration, the door is automatically locked

     if the door is not opened within 7 seconds after disabling the lock.

Caution

Register authentication method

You can only register the authentication method when the door is open.

After opening the battery cover on the interior unit, press

  

 

[Register] button and 

enter the master password. Then press [*] button to enter registration mode.

Press the

 [Register] button on the interior unit

 if you have to 

suspend 

registration before completion.

 Read the caution for registering authentication mode, and it is recommended to only register

     when there is a person present inside the house.

※ 

Registration mode is terminated automatically when incorrect password has been entered,

     and you can register again after pressing the [Register] button.

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