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Sam4s SAP-4800II, Operator'S Manual

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Sam4s SAP-4800II Operator'S Manual Download Page 230

 

230  

•

  Appendix 

 

Sam4POS 6600/4800II Operators Manual v2.9 

Pin-Pad Errors 

Occasionally, the network will decline or reject a transaction sent to it by the DataTran, or the DataTran 
will return an error response back to the user system due to a communication or operational problem.  
 
Register a transaction and tender with 

EMV Credit

:  

  

 

If Customer 

does not press anything

 at the Pin-Pad result is: 

 

499 0 TRANSACTION_NOT_COMPLETE_-_

Timeout_Returned_from_Pin-Pad.

 * * * * * 0 * * * * * * * * * 

 

  

 

If Customer presses 

CANCEL

 at the Pin-Pad result is: 

 

499 0 TRANSACTION_CANCELLED_-_

Operation_Cancelled.

 * * * * * 0 * * * * * * * * * 

 
 

 

 

Summary of Contents for SAP-4800II

Page 1: ...SAP 6600 4800II SAP 630 SAP 530 Sam4POS Operator Manual Sam4POS 6600 4800II Operators Manual v2 9 All specifications are subject to change without notice 2017 CRS Inc ...

Page 2: ...IS THESE PRODUCT S CRS INC SPECIFICALLY DOES NOT WARRANT THAT THE OPERATION OF ANY DRIVERS SOFTWARE OR PROGRAMMING PRODUCTS LICENSED HEREUNDER WHETHER EMBEDDED IN PRODUCTS OR PROVIDED AS SEPARATE PROGRAMS SHALL BE UNINTERRUPTED OR ERROR FREE OR THAT FUNCTIONS CONTAINED IN SUCH DRIVERS SOFTWARE OR PROGRAMMING PRODUCTS SHALL OPERATE IN COMBINATION S WHICH MAY BE SELECTED FOR USE BY YOU OR OTHERWISE ...

Page 3: ...inched out of place or frayed wiring Do not change the spacing between components and the printed circuit board Check the AC power cord for damage Make sure that leads and components do not touch thermally hot parts 7 Product Safety Notice Some electrical and mechanical parts have special safety related characteristics which might not be obvious from visual inspection These safety features and the...

Page 4: ... the instrument chassis ground before connecting the positive lead always remove the instrument s ground lead last Precautions for Electrostatically Sensitive Devices ESDs 1 Some semiconductor solid state devices are easily damaged by static electricity Such components are called Electrostatically Sensitive Devices ESDs examples include integrated circuits and some field effect transistors The fol...

Page 5: ...D Display optional 17 SAP 630 SAP 530 18 Getting Started 22 Default Screens 22 Sign on Screen 22 Operator Screen Layout 23 Operator Screen Header Bar 24 Expanded Operator Screen Header Bar 25 Custom Screen Layouts 29 Report Mode Screen 32 End Of Day Screen 33 Program Mode Screen 33 Screen Saver 34 Passwords 34 Password Notes 34 Initial Clear Re boot 35 Initial Clear 36 Reboot 36 Navigation Tips 37...

Page 6: ...Exempting Tax 65 Tax Shift 65 Food Stamp Shift 65 Corrections Voids 66 Clear 66 Void Item 66 Cancel 66 Transaction Void 66 Merchandise Return 66 Splitting Consolidated Items 67 Change Quantity 68 Discounts Coupons Surcharges 69 Sale Subtotal Discounts 69 Item Discounts 71 Surcharges 72 Promotion Coupon Search 73 Totaling Tendering 74 Cash 74 Check 74 Miscellaneous Charge Tender 74 Split Tender 74 ...

Page 7: ...ck by Seat Number 116 Payment by Seat Number 116 Split Table 118 Hold Print Hold 120 List Table 122 Transfer Table 123 Tip Declare 124 Using the Table Map 126 Table Management Program Notes 126 Table Map Operations 127 Opening a Table 128 Entering Table Guest Counts 128 Storing the Table 128 Move Balance to another Table Combine Tables 128 Merge Split Tables 129 Payment 132 Seat Payment 133 Print ...

Page 8: ... s 183 PLU Sub Menu 184 Menu Icon 189 Printing Labels from PLU 190 Quick PLU 192 Employee File Maintenance 195 Add Edit Employee s 195 Employee Option Definitions 196 Employee Authority Level 197 JOB CODE PAY RATE 199 STATION 200 Appendix 201 Integrated Payment EMV 201 Introduction 201 Configurations 202 Required ECR Program Settings 204 Device Programming 204 Options 207 Tender Keys 208 PLU Statu...

Page 9: ...s manual is specific to the SAP 6600 and SAP 4800II terminals A separate manual is available for the Sam4POS application with the SAP 530 terminal Hardware The SAM4s SAP 6600 SAP 4800 II touch screen terminals have a 15 LCD with Projected Capacitive Touch PCT and LED Backlighting making them a powerful and cost effective Android touch screen terminal that will effectively run a variety of Android ...

Page 10: ...er Proof Front Panel Superior Serviceability and Ease of Installation SAP 4800II Sam4POS with the SAP 4800II All In One Android touch screen terminal has a stylish 15 LCD display with 5 Wire Resistive Touch Vivid LED Backlight for Reliability and Energy Savings Stylish 15 LCD with 5 Wire Resistive Touch ARM Cortex A9 Quad Core 1 0GHz fan less Processor 1GB RAM Android Operating System Standard Blu...

Page 11: ... to malfunction Avoid plugging your Sam4POS into outlets where other high current devices are connected Be aware that power quality issues including voltage fluctuations electrical noise spikes outages interruptions and other power viruses can disrupt or damage modern electronic equipment including Sam4POS terminals and PCs When Sam4POS is interconnected in networks connected to PCs or where commu...

Page 12: ...ower supply in referencing digital logic Therefore networked POS systems require isolated dedicated ground circuits to insure proper operation CRS recommends POWERVAR ground guard conditioners for network applications Only the Ground Guard conditioner from POWERVAR can be used as an alternative to isolated dedicated ground circuits Traditional power conditioners cannot be used as an alternative as...

Page 13: ... the same the connections and controls may vary on the different terminals SAP 6600 Standard 3 Track Front Facing Magnetic Card Reader MCR Power Button located on the bottom right of the touch panel Standard 3 Track Front Facing Magnetic Card Reader MCR Two v2 0 USB Ports Connection Panel Access Cover Cable Management Access Cover ...

Page 14: ... 12V Voltage selectable in BIOS Audio Line Out port Four v3 0 USB Ports on I O Two on rear side I O LAN Port RJ45 10 100 1000 Base T VGA Port DB15F for second display Maximum resolution 1920 x 1200 Power Connection for External 60W 12V 5A power adaptor 100 240V 50 60Hz DC Out 12V Standard Cash Drawer Port Located on the right side of the connection panel near the DC Out and the Power Button Select...

Page 15: ...POS 6600 4800II Operators Manual v2 9 Introduction 15 SAP 4800II Retired Standard 3 Track Magnetic Card Reader MCR Power Button Located on the bottom of the touch display Break out tabs for cable management ...

Page 16: ...16 Introduction Sam4POS 6600 4800II Operators Manual v2 9 SAP 4800 II Connection Panel A COM4 Powered B USB 2 C Drawer 1 D Drawer 2 E LAN F COM2 Powered G COM1 Powered H COM3 Powered I DC In Power Input ...

Page 17: ...00 4800II Operators Manual v2 9 Introduction 17 Rear VFD Display optional Available as an option on the SAP 6600 SAP 4800II Optional Rear VFD Display USB Ports 2 SD Card Access Break out tabs for cable management ...

Page 18: ...red Shown with Flat Keyboard Raised Keyboard Style also available Optional MCR Magnetic Card Reader 3 Thermal Receipt Printer USB Port 7 position Mode Key Lock 9 7 Operator Touch Display The Power LED will illuminate when the ECR is powered on The IRC LED will flash during IRC operations ...

Page 19: ...D panel to the optimum viewing angle Customer Display Power Chord Access panel for Integrated MCR connection Rear Customer Display The SAP 630 SAP 530 terminals come equipped with an integrated rear VFD customer display Standard Rear VFD Customer Display Turn and or lift for optimum viewing with nearly 270 turning radius ...

Page 20: ...e used to Load Application Program Updates Save Load Program Settings Load Graphic Images Save Screen Captures Connection Panel Front USB port located behind access door for keyboard USB memory stick or scanner Standard ports include 2 Additional Cash Drawer Ports 24v LAN port 2 USB Ports 1 back panel 1 front 4 RS 232C Comm Ports 2 DB9 Male 2 RJ45 ...

Page 21: ... reports Z End Of Day use to read register reports reset and or print reports P Program Mode use to program the register S MODE Not used Note Before performing any operations in the register mode a clerk must be signed on Refer to Signing On Off on page 46 in the Basic Operations section for a description of clerk operations Control Keys The SAP 530 Sam4POS includes two sets of keys that can be us...

Page 22: ...mode key Use the default password 1 and touch enter to log in the first time You must sign on to be able to operate the Sam4POS in any mode key position Time In Out operations can also be performed from this screen see Clocking In Out operation on page 48 for details Main Sign On Screen Icons Opens Team Viewer Displays License Info Current Connection Method Exits to the main Android screen Current...

Page 23: ... Row displays System Identification PLU Key Info Price Level KP Period Destination and Employee name B Transaction Detail Touch to hide the 10 Key pad and expand the receipt area C 10 Key pad to open the 10 Key pad D MLU Menu Look Up keys are used to access various screens for registering categories of items or performing specific operations and functions When more MLUs than can be displayed are a...

Page 24: ... Pad Team Viewer and Favorites selections Refer to the expanded operator screen header bar shown below Table Map Opens the Table map Receipt On Off Turns receipt printing On and Off License Info Touch this icon to display the terminal License information Connection Method Tap this icon to access the main Android Wireless Network settings The Manager Password is required for access When IRC is used...

Page 25: ...evel touch this icon to select or change to a different price level KP Period Allows the operator to select change the KP Period Destination Tap this icon to set the default destination or select None Employee displays the currently signed on employee touch this icon to display Expanded Operator Screen Header Bar When the More Functions Menu icon is selected additional icons display on the header ...

Page 26: ...am Viewer Allows access to the Team Viewer application for remote support directly from the register mode Favorites When selected the register mode screen is added to the Favorites list Note The Favorite List is accessible from all modes except the Register Mode End Of Day If selected the EOD report is performed The status dialog displays while the report is performed then the EOD success displays...

Page 27: ...n Log On screen 2 Tap the register mode icon or turn mode key to REG 3 Press the More Functions Menu icon to access the Memo icon 4 Press the Memo Icon to view or add notes 5 On the note pad that displays Press the Add Record icon to add a new note or reminder to the list The memo dialog and a keyboard display 6 Type in a TITLE for the note reminder using the keyboard on the display An external ke...

Page 28: ...wer The Team Viewer icon is available when you press the more functions menu icon on the register screen header bar Team Viewer is a remote access utility that can be used to remotely support the SAM4POS application The Team Viewer Quick Support application is already pre loaded on the SAM4POS terminals To be able to utilize this tool a connection to the Internet is required Favorite Icon The Favo...

Page 29: ... keys that you require Your screens will be designed using the following capabilities The Main Screen and each MLU screen provide 56 single size key locations in a 7 x 8 matrix Large wide and vertical keys may be used unused locations may be eliminated Key background colors and text colors can be chosen from a 25 color palate Images may be used instead of text for key identification Keys that are ...

Page 30: ...E SCREEN EDIT is enabled you can adjust the size of the sales screen in the register mode 1 If the screen edit option is ON the gear icon will display in REGISTER MODE allowing for the screen size to be edited 2 Press the Gear icon to change the size of the sale display 3 Press and drag in the white area next to the save icon to expand the sale display area ...

Page 31: ...s Manual v2 9 Getting Started 31 4 Press the Save icon if you want to save the new screen configuration Note All register mode display areas are adjusted any hidden MLU FLU keys will no longer be accessible when registering sales ...

Page 32: ...reports displays for managers to quickly see selected report information Refer to Summary Reports in the REPORTS section on page 139 for details about using the Summary Reporting To access view or print detailed reports such as a Financial Group or Clerk report touch the REPORT MODE selection dropdown menu Refer to the Detailed Reports on page 142 for information about the detailed reports Cash De...

Page 33: ...lows the operator to close and print the Financial PLU Group Period Employee and TIP Reports for all employees or select specific reports for specified employees Reports generated from this screen will clear the totals for the selected reports Program Mode Screen When you select the program icon from the Main Menu Screen P position on the SAP 630 SAP 530 the main PROGRAM MODE menu categories are d...

Page 34: ...ctivities Operations set as Manager Required can be completed only after the correct password is entered Password Notes The default password for access to the Report Mode and Program Mode is 0 meaning no password entry is required to access this mode the default Manager Password is 9999 You can set your own 4 digit system passwords by going to PROGRAM MODE OPTIONS OPTIONS SYSTEM OPTION When an emp...

Page 35: ...lize your Sam4POS The register is in an unknown state and you wish to exit the current program or transaction without following normal procedures You have performed a function that includes a compulsory activity such as validating or printing and you wish to bypass the compulsory activity An initial clear may be necessary as part of servicing or troubleshooting the Sam4POS register or system Perfo...

Page 36: ...ification dialog below is displayed 3 Press YES to proceed with the initial clear or press NO to exit without the initial clear 4 Sign on to the Sam4POS as normally Reboot 1 To Reboot the SAP 6600 4800 Sam4POS use the main power button on the lower right bottom of display to power OFF the Sam4POS terminal Right side rear on the SAP 630 530 2 Press the confirmation Power off dialog to continue 3 Wh...

Page 37: ... Option Selecting the Memo icon opens the Meno Notepad Table Map icon Receipt On Off Favorites icon white is not added to favorites gold indicates selection is added to favorites License Information for the Sam4POS terminal Connection method The Return icon is used to go back to the previous screen selection Mode Sub Menu icons used to display hide the sub menu for the current mode Add Record Menu...

Page 38: ...election Print Typically used in reports Export file to CSV Scroll keys the single arrow keys scroll Up Down one page at a time the double arrow scroll keys go to the Beginning End of the list Sort menus displays current setting for the edit sort menu if you press this icon the sort will go back to the default setting ...

Page 39: ...ENCY CONVVERSION Used to convert and display the value of the transaction in foreign currency Only cash tender is allowed after touching a CURR CONV key Change is calculated and issued in home currency DESTINATION Destination keys are used for Eat In Take Out Drive Thru operations They are typically used as a subtotal function Touch destination key to record the amount of the transaction in the Ea...

Page 40: ... a USB or SD Card or to an FTP site MODIFIER Preceding a PLU entry a modifier key changes a digit of the PLU number causing a different PLU to be registered Modifier keys can be set to affect any of the 18 PLU digit positions to any specified digit 0 9 NOSALE Use to open the drawer outside a transaction PLU INFO If an Employee has authority to Edit PLU s and Edit PLU from PLU Info They can view ed...

Page 41: ...cilitates separate payment by seat and identifies to the food preparation staff through the kitchen printer KVS how to assemble meals Seat numbers may be assigned at the time of entry or if necessary later in the transaction SERVER ORDER SPLIT ITEM When like items are consolidated in a transaction you can move the cursor to the item and touch the SPLIT ITEM key to display the items separately inst...

Page 42: ...gister split price items or display the time in the REG mode Tender Key Definitions There are four general tender key types available in Sam4POS for tendering sales Cash Check Food Stamp Tender and Misc Each tender key description can be edited to further identify the specific tender TENDER Key Description CASH Use CASH to finalize or tender cash sales Change is computed when the amount of cash te...

Page 43: ...ALLOWED The preceding entry is not discountable product is not available for discounting DO NOT ALLOW MANUAL ENTRY Manual entry is not allowed scale function EMPLOYEE IN USE EMPLOYEE NOT FOUND The employee sign code entered does not exist for any employee in the database FINALIZE CURRENT TRANSACTION FIRST The current transaction must be finalized before continuing HALO OVER The amount entered exce...

Page 44: ...n OVERRIDE NOT ALLOWED X Mode override is not allowed for this operation PLU DEOS NOT EXIST The number entered is not a valid PLU PRINTER PAPER END The guest check printer has reached the end of the form or the Receipt Journal paper is at or near the end of its roll PRINTER IS OFFLINE Connection to printer is lost REMOVE PAPER Validation is complete and the paper must now be removed SCALE FAIL The...

Page 45: ...L key before touching any tender keys VALUE IS OUT OF RANGE The number entered is out of range VOIDING OF THIS ITEM IS NOT ALLOWED Void Item operation is not allowed on this PLU WRONG SEQUENCE The preceding key sequence is not allowed ZERO AMOUNT ZERO AMOUNT SALE IS NOT ALLOWED The register has been programmed to not allow negative sales and to consider a zero amount as a negative sale ...

Page 46: ... CARD displays above the entry pad 1 From the Main Sign On screen Type the employee operating code 2 Touch ENTER The main menu selection window displays On the SAP 630 SAP 530 terminals the screen displayed depends on the key lock position of the Mode Key 3 Touch the Register Mode icon to open the sales entry screen REG position on the SAP 630 SAP 530 The employee name displays in the top right of...

Page 47: ... the main menu screen press the icon on the main menu screen to return to the main sign on screen Clerk Interrupt If allowed a new employee can sign on while a transaction being processed by another employee is still in progress When a different employee signs on while the current employee is in middle of a transaction the current employee s transaction is suspended stored in a check file Under th...

Page 48: ...uthority level programming the employee will sign on with their employee clock in code which may be different than the employee operating code Employees could also be set to clock in using the MCR in the authority level programming Clock In Register Mode 1 Enter the employee clock in code and touch the TIME IN OUT function key to display the clock in out window Job codes that are available for the...

Page 49: ...er entry dialog so it is selected as shown below 2 Enter the employee clock in code and touch the TIME IN OUT function key to display the clock in out window Job codes that are available for the employee are displayed 3 Touch the JOB CODE selection for the job you will be performing The clock in time displays with the Job Code 4 Touch OK to complete the clock in ...

Page 50: ...ak time is displayed 3 Touch OK to complete the clock out for break Clock In from Break 1 Enter the employee clock in code and touch the TIME IN OUT function key to display the clock in out window 2 Touch the job code button for the job you are performing to clock in 3 Touch OK to complete the clock in Clock Out for Day 1 Enter the employee clock in code and touch the CLK IN OUT function key to di...

Page 51: ...selected employee Edit Use to edit the current time entry for the selected employee Delete Use this selection to delete the selected time entry for the selected employee New Time Entry 1 From the Report Mode select the Time In Out Report from the Detailed Reports menu 2 Press the NEW button to add a new time entry for an employee the time entry dialog displays 3 Use the drop down lists to select t...

Page 52: ... v2 9 5 The NEW time entry is added Edit Time Entry 1 From the Report Mode select the Time In Out Report from the Detailed Reports menu then press SHOW to display the current employee time entries 2 Press the EDIT Button The Time In Out Edit dialog displays ...

Page 53: ... the END TIME column on Davros s time entry line 4 The END TIME dialog is displayed 5 Enter the new End Time and select OUT or BREAK TIME as appropriate The new time is entered for the Employee 6 Press SAVE to apply the new entry pressing CANCEL will exit without applying any changes 7 The time edit will print to the receipt printer if set in system options and the new time is applied to the Emplo...

Page 54: ...me Entry 1 From the Report Mode select the Time In Out Report from the Detailed Reports menu then press SHOW to display the current employee time entries 2 Select the time entry record you wish to remove Press the DELETE Button The selected time entry record will be removed ...

Page 55: ... a preset PLU or the HALO on an open entry PLU The Employee must be assigned the authority to perform the override see Program Mode Employee Authority Level REG Mode Can PLU Price HALO Override The PLU Price Option must also be set to allow the override Program Mode PLU PLU General settings Price Option Preset Allow Override The General Option must also be set to allow override see Program Mode Op...

Page 56: ...n also choose to Register the item will be added in the sale Press OK to close the price Check dialog without registering the item Edit the PLU Description and or Price See Edit PLU below Price Check select another PLU Item to price check Print a Label for the PLU Item See Print Label on page 57 Requires a label printer to be setup and mapped in Device programming Edit PLU 5 Form the PRICE Check d...

Page 57: ...tomatically get the scale weight and register the item Scale Program Notes See Program Mode Programming PLU PLU Status Group The following options affect each PLU linked to a PLU status group SCALE Select Auto Scale weight on the scale is automatically entered when the PLU is registered or Manual Scale the weight must be entered before registering the PLU AUTO TARE 0 20 If a tare is selected here ...

Page 58: ...or by the container or packaging By entering a tare weight as required by law in some areas the weight of the container is subtracted and only the true weight of the product is measured on the scale Tare weights are programmed in Program Mode Options Tare Weight Auto Tare Weight 1 Place the item in the container on the scale 2 Touch the SCALE key to display the weight 3 Register the open or preset...

Page 59: ... drop down 4 Select the appropriate Tare from the list the weight displays minus the tare 5 Press OK 6 Register the open or preset scale PLU the item is added to the sale Open Tare Weight Entry 1 Place the item in the container on the scale 2 Touch the SCALE key the weight is displayed ...

Page 60: ...ght displays minus the tare weight entered 5 Touch OK 6 Register the open or preset scale PLU the item is added to the sale Promo The PROMO key allows the operator to account for promotional items i e by two get one free This key will remove the cost of the item from the sale but not the count In the case of by two get one free the count remains three items but the customer is only charged for two...

Page 61: ...ce on the selected item is removed PROMO will be indicated under the item Split Pricing Decimal When items are priced in groups i e 3 for 1 00 you can enter the quantity purchased and let the register calculate the correct price The X Time key can be set to allow Split Pricing The split pricing can be set for either Whole or Decimal When set for Decimal ...

Page 62: ... 1 00 enter 3 X TIME 3 Enter an amount on the ten key pad For example if the items are priced 3 for 1 00 enter 1 0 0 4 Press the PLU Item key For example press OPEN F S PLU Note that the quantity is 0 67 Sam4POS 12345 City Street Hometown USA 55555 2017 09 20 15 43 WED ORDER 123 POS 1060 PRODUCT TOTAL 0 67 X 1 00 OPEN F S PLU T5F 0 67 SUBTOTAL 0 71 TAXABLE TOTAL 0 67 TAX AMOUNT 0 04 TOTAL 0 71 CAS...

Page 63: ...e press the X TIME key For example if the items are priced 3 for 1 00 enter 3 X TIME 3 Enter an amount on the ten key pad For example if the items are priced 3 for 1 00 enter 1 0 0 4 Press the PLU Item key For example press OPEN F S PLU Note that the quantity is 2 3 Sam4POS 12345 City Street Hometown USA 55555 2017 09 20 15 43 WED ORDER 123 POS 1060 PRODUCT TOTAL 2 3 X 1 00 OPEN F S PLU T5F 0 67 S...

Page 64: ...ll be prompted to enter PLU price and if programmed the descriptor and linking information The item is registered immediately 1 Scan or enter a PLU that is not in the PLU file a continuous error tone sounds notifying the operator the item just scanned is not in the database The NOT FOUND PLU notification displays 2 Press YES to add the item The REGISTER PLU entry box displays 3 Enter the PLU DESCR...

Page 65: ...iate taxes to add the tax on the item selected Exempt Tax on an Entire Sale Occasionally you may need to exempt tax from an entire sale For example you might remove all state and local taxes when you sell merchandise to a church or charitable institution Taxes can be removed from an entire sale by using a pre programmed TAX EXEMPT key Press SUBTOTAL then press TAX EXEMPT to remove all taxes as set...

Page 66: ...el does not open the cash drawer Touch CANCEL to abort a transaction in progress Transaction Void A VOID MODE key must be placed on the keyboard If the Void Mode key is set for manager control entry of the manager password is required The Void Mode key can also be set for Pop Up or Stay Down operation On the SAP 630 SAP 530 you can turn the key lock the VOID position 1 Touch the VOID MODE key If r...

Page 67: ...eparate items for separate seat assignment or split checks 1 Touch the consolidated item you wish to split 2 Touch SPLIT ITEM to split the items The SPLIT ITEM dialog displays 3 Enter the number of items you want to split off and press ENTER 4 The selected item is split off In this example 2 COFFEE had 1 split off transaction now shows 1 COFFEE 1 COFFEE ...

Page 68: ...ctly For example The customer ordered six beers but the operator incorrectly entered in 9 X Time Beer instead of entering 6 X Time Beer To correct this 1 Highlight the item with the incorrect quantity on the register screen i e 9 BTL SAM ADAMS 2 Enter in the correct quantity on the numeric keypad i e 6 and press the QUANTITY CHANGE key 3 The quantity and price total are adjusted ...

Page 69: ...y is preset at a set percentage allow override of the percentage or to allow override of the percentage in X mode only If the key is an item discount surcharge function net the item total or not If the key is a subtotal amount function vendor coupon allow multiple coupons without pressing subtotal or allow only one coupon Sale Subtotal Discounts Open Percentage Sale Discount To deduct an open perc...

Page 70: ...Preset Percentage Sale Coupon To deduct a preset amount coupon against a sale 1 Register items 2 Touch SUBTOTAL 3 Touch the key 4 Finalize the transaction Do It Discount This function allows the operator to accept a short tender as full payment for the sale The amount short is automatically tracked in the discount key total To apply a Do It discount 1 Register items 2 Touch SUBTOTAL 3 Enter the am...

Page 71: ...e transaction Preset Percentage Item Discount To deduct a preset percentage discount from an item 1 Register the items 2 Touch the item to be discounted 3 Touch the key 4 Finalize the transaction Open Amount Item Coupon To deduct a store coupon against an item 1 Register items 2 Touch the item to apply the coupon to 3 Enter the amount of the coupon 4 Touch the key 5 Finalize the transaction Preset...

Page 72: ...centage Sale Surcharge To add a preset percentage surcharge to a sale 1 Register items 2 Touch SUBTOTAL 3 Touch the Surcharge key 4 Finalize the transaction Open Amount Item Surcharge To add an open percentage surcharge to an item 1 Register items 2 Touch the item to apply the surcharge to 3 Enter the Amount for the surcharge 4 Touch the Surcharge key 5 Finalize the transaction Preset Amount Item ...

Page 73: ...o select a specific coupon discount to apply The Promotion function key is used to select and apply the appropriate discount Key Sequence 1 From the REGISTER MODE register items associated with the promotion 2 Press the PROMOTION key the Input Coupon Code dialog appears Note The Promotion Type will be displayed 3 Input the Coupon Code and press ENTER 4 The appropriate discount is applied ...

Page 74: ... Charges Credit Debit and Gift cards Each key can be configured separately with maximum charge limits tendering requirements rules tax exemption rules and validation requirements Operation sequences will vary depending upon the situation To accept a miscellaneous tender payment Touch the MISC TENDER key or enter the amount tendered and touch the appropriate MISC TENDER key The register will displa...

Page 75: ...The total of items eligible for food stamp payment displays 3 Enter food stamp tender amount press or touch FD S TEND 4 Pay remainder due if any with CASH CHECK or by one of the miscellaneous tender functions charge Foreign Currency Subtotal Tender 1 Register your items 2 Press or touch the appropriate conversion key which is pre programmed with the exchange rate for example a Canadian Dollar may ...

Page 76: ...y s batch before beginning a new sales day The new batch is opened when the previous batch is closed 1 Register a normal transaction 2 Touch the appropriate MISC TEND key At the register the message WORKING displays 3 At the PIN Pad the message displays SALE 2 00 OK 4 Press the GREEN button on the PIN Pad keypad 5 Insert the EMV card into the PIN Pad The PIN Pad will display PLEASE WAIT then DO NO...

Page 77: ... 02 52 INVOICE 15 REFERENCE 1002 AUTH CODE 02545A AMOUNT USD 10 99 TOTAL USD 10 99 APPROVED THANK YOU I AGREE TO PAY THE ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT MERCHANT AGREEMENT IF CREDIT VOUCHER x_______________________________________ Cardholder Signature APP LABEL Visa Credit AID A0000000031010 TVR 0000008000 IAD 06010A03602000 TSI E800 CVM SIGN NO 00000008 REG POS 1 EMPLOYEE 1 ...

Page 78: ...ENCE 1002 AUTH CODE 08151A AMOUNT USD 10 99 TIP USD ________________ TOTAL USD ________________ APPROVED THANK YOU I AGREE TO PAY THE ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT MERCHANT AGREEMENT IF CREDIT VOUCHER x_______________________________________ Cardholder Signature APP LABEL Visa Credit AID A0000000031010 TVR 0000008000 IAD 06010A03602000 TSI E800 CVM SIGN NO 00000009 REG POS ...

Page 79: ...key At the register the message WORKING displays At the PIN Pad the message displays Enter Tip Amount YES NO 3 Select YES to enter TIP Pin Pad displays Enter TIP Amount At the Pin Pad enter the desired TIP amount SALE 1 20 OK 4 Press the GREEN button on the PIN Pad keypad 5 Insert the EMV card into the PIN Pad The PIN Pad will display PLEASE WAIT then DO NOT REMOVE CARD and then PROCESSING 6 When ...

Page 80: ... PAY THE ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT MERCHANT AGREEMANR IF CREDIT VOUCHER X____________________________ Cardholder Signature APPLICATION LABEL MASTERCARD AID A0000000041010 TVR 0000008000 IAD 011060900F22000025DC00000000000000F TSI E800 CVM NONE NO 00000012 REG POS 1 1 EMPLOYEE 1 2019 02 21 15 51 THU ORDER POS 1_012 PRODUCT TOTAL NO SEAT GENERAL MDSE TF1 1 00 TIP BY EFT 0...

Page 81: ...ress the GREEN button on the PIN Pad keypad 5 Insert the EMV card into the PIN Pad The PIN Pad will display PLEASE WAIT then DO NOT REMOVE CARD and then ENTER PIN OK 6 At the PIN Pad enter the 4 digit PIN and press the GREEN button 7 The PIN Pad will display DO NOT REMOVE CARD and then PROCESSING 8 When the processing is complete the APPROVED message will display 9 Remove the card from the PIN Pad...

Page 82: ...K YOU I AGREE TO PAY THE ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT MERCHANT AGREEMENT IF CREDIT VOUCHER x_______________________________________ Cardholder Signature APP LABEL Visa Credit AID A0000000031010 TVR 0000008000 IAD 06010A03602000 TSI E800 CVM SIGN NO 00000008 REG POS 1 EMPLOYEE 1 2019 02 21 14 51 THU ORDER POS 1_008 PRODUCT TOTAL NO SEAT GENERAL MDSE T1F 10 00 SUBTOTAL 10 99...

Page 83: ...APPROVED THANK YOU I AGREE TO PAY THE ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT MERCHANT AGREEMENT IF CREDIT VOUCHER x_______________________________________ Cardholder Signature APP LABEL Visa Credit AID A0000000031010 TVR 0000008000 IAD 06010A03602000 TSI E800 CVM SIGN NO 00000009 REG POS 1 EMPLOYEE 1 2019 02 21 15 32 THU ORDER POS 1_009 PRODUCT TOTAL NO SEAT GENERAL MDSE T1F 10 00 S...

Page 84: ...e PIN Pad 6 Touch CLOSE on the ECR message box The message TRY MANUAL ENTRY now displays 7 Touch YES on the ECR message box At the PIN Pad the SALE and transaction amount message displays again 8 Press the GREEN button on the PIN Pad keypad 9 The message ACCOUNT NUMBER displays Enter the card number and press the GREEN button on the PIN Pad keypad 10 The message ENTER EXPIRY DATE MM YY displays En...

Page 85: ...ING 7 When the processing is complete the APPROVED message will display 8 Remove the card from the PIN Pad Gift Card Notes Support for partial authorizations is a card brand mandate which eases acceptance of major card branded open loop gift cards by allowing their remaining to be depleted without a decline and call to the issuer to find out what the balance is Merchants who opt not to support par...

Page 86: ... PROCESSING 8 When the processing is complete the APPROVED message will display 9 At the register the receipt and card draft are printed Note EBT refunds returns are performed in the Void Mode not as a MDSE RTRN operation Merchandise Return Complete the merchandise return transaction as you would a normal transaction Press MDSE RTRN prior to entering each returned item 1 Register a normal transact...

Page 87: ... PAY THE ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT MERCHANT AGREEMENT IF CREDIT VOUCHER X_____________________________ Merchant Signature APP LABEL VISA CREDIT AID A0000000031010 TVR 0000008000 IAD 06010A03602000 TSI E800 ARC 00 CVM SIGN NO 00000006 REG POS 1 Employee 1 2019 02 21 14 22 THU ORDER POS 1_007 PRODUCT TOTAL NO SEAT 1 x 15 00 return GENERAL MDSE T1F 15 00 SUBTOTAL 16 48 TAX...

Page 88: ...on page 216 This procedure will not correct ECR sales totals 1 Touch the VOID MODE key Alternately on the SAP 630 530 you can turn the mode key to the VOID position 2 Register a normal transaction 3 Press the appropriate CHARGE key 4 The message WAITING will display on the ECR The Void Sale message will display on the PIN Pad VOID SALE 1 00 OK 5 Press the GREEN button on the PIN Pad keypad 6 Inser...

Page 89: ...TO PAY THE ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT MERCHANT AGREEMENT IF CREDIT VOUCHER X_________________________________ MERCHANT SIGNATURE Application label VISA CREDIT AID A0000000031010 TVR 02C0008000 IAD 06010A03602000 TSI A800 ARC 00 CVM SIGN NO 00000011 REG POS 1 Employee 1 2019 02 20 21 48 TUE ORDER POS 1_005 PRODUCT TOTAL TRANS VD GENERAL MDSE T1F 2 01 SUBTOTAL 2 01 TAX1 TA...

Page 90: ...Device menu selections Outside of Sale Operations Display Time Date The Time and date can be displayed anytime from any screen by pressing the Date Time on the title bar The screen saver can also be set to display the CLOCK The screen saver will display after the terminal has been idle for a pre determined amount of time See Program Mode Options Options System Option settings for details Touch any...

Page 91: ... The Received On Account amount will reduce deduct from the current transaction total 1 Touch the RECD ACCT key 2 Select the media type to be received a Enter cash received touch CASH b Enter checks received touch CHECK c Enter miscellaneous tenders received touch MISC 3 The transaction detail area of the screen keeps a running total of media received 4 If an incorrect entry is made you can select...

Page 92: ...amount will add to the current transaction amount 1 Touch the PAID OUT key 2 Select the media type to be paid out a Enter cash paid out touch CASH b Enter checks paid out touch CHECK c Enter miscellaneous tenders paid out touch MISC 3 The transaction detail area of the screen keeps a running total of media paid out 4 If an incorrect entry is made you can select the specific entry and press the tra...

Page 93: ...red touch the RECEIPT REPRINT key to reprint the transaction receipt If the print option Allow Multiple Receipts is enabled touch RECEIPT REPRINT a second time to print additional receipt copies Gift Receipt When the Gift Receipt option on the Receipt Reprint key is checked when the Receipt Reprint key is pressed a gift receipt will be printed The gift receipt will print the items in transaction w...

Page 94: ...en refer to the Void Sales section on page 99 for details Use the filters to show just the specific transactions you want to view START DATE END DATE You can select a specific day or date range to view TODAY Select to view just paid transactions from current day EMPLOYEE Choose all or specific employee s Paid Type Tender Category Not Used Tender Not Used Cash Check Food Stamp Tender Misc No Sale C...

Page 95: ... preview screen is displayed 2 Touch the TODAY button to view paid transactions for the current day Or 3 Touch the START DATE calendar 4 Select the desired Start Date Press OK 5 Touch the END DATE calendar 6 Enter your desired end date touch OK Note Only the paid transactions since the last EOD report was ran will display ...

Page 96: ...yees If desired you can choose to see just the transactions from selected employees 8 Touch the EMPLOYEE field to display the employee list Check Uncheck the SELECT ALL checkbox 9 Choose the employee whose paid transactions you wish to view 10 Press OK 11 Touch the Search icon to load the list of transaction for your specified date range and employee selection ...

Page 97: ... Press REPRINT to print a copy of the receipt 14 Press the icon if you want to export the selected transaction 15 Choose the Export Path where you want to send the data USB EMAIL 16 The selected transaction will be sent You will be returned to the List Paid screen 17 Press CLOSE to return to the register screen ...

Page 98: ... the Paid Type is set for TENDER and the Tender Category is set for MISC you can use this key for easy TIP entry If the Employee is an ADMIN employee they can assign TIPs to other employees Other employees can only enter their own TIPs Note 2 Also available when the Paid Type is set for TENDER and the Tender Category is set for MISC is a VOID SALES button 1 Touch the LIST PAID key the transaction ...

Page 99: ...rd transactions Note 1 If the Paid Type is set for TENDER and the Tender Category is set for MISC you can use this key for easy TIP entry If the Employee is an ADMIN employee they can assign TIPs to other employees Other employees can only enter their own TIPs Note 2 Also available when the Paid Type is set for TENDER and the Tender Category is set for MISC is a VOID SALES button 1 Touch the LIST ...

Page 100: ... Training Mode An employee can be created and designated for training purposes A training mode is available so that you can operate the cash register without updating totals and counters Sign on the designated training employee The message TRAINING MODE displays on the header title and prints on the receipt if a receipt printer is attached and programmed Note If you are performing training in trac...

Page 101: ... a modifier size key before the desired item Modifiers can be programmed as Stay Down so that registrations will be modified by the same modifier until another modifier is selected Pop Up after each item to register for example large medium or small soft drink or Pop Up after each transaction to register the same modification for the item until the transaction is finalized QUICK SERVICE SCREEN EXA...

Page 102: ...o For example touch LARGE and then touch COFFEE When items are sold in different flavors or with different options registration of the item may trigger a MLU Chain o In this example the Large Coffee has the options for Cream Sugar and Flavor Shot o Touch the desired option complete the item registration Press the DONE key to close the selection window The completed item is displayed and the regist...

Page 103: ...or void items as necessary 5 Finalize the transaction with CASH CHECK or one of the miscellaneous tender charge functions Alpha Text The Alpha Text key can be used to type a customer name or special instruction message that will be associated with an order soft check or an item in a sale 1 Register an item then press the ALPHA TEXT key the Alpha Text dialog displays 2 Type a custom Alpha Text mess...

Page 104: ...rogram Mode Receipt Message Message programming 1 Press the ALPHA TEXT key any time after registering an item 2 When the Alpha Text dialog displays Press the MESSAGE GROUP field to open the predefine message categories 3 Select the desired message category from the list 4 Next select the desired message from ITEM S the message list 5 Choose the position and print setting then press OK ...

Page 105: ...eipt in the format indicated Note Alpha text entries made after a held item will not follow the item when a check is recalled and the item is released Sample Transaction Receipt Coffee Shoppe 1234 Mall Court St Paul Minnesota PH 123 456 7890 Web www coffeeshoppe net 03 11 2019 09 38 AM MON ORDER 074 PRODUCT NO SEAT Lg Coffee CREAM SUGAR IRISH CREAME Server has instructions NO 00000104 REG POS MAIN...

Page 106: ...ined digit length for check s Alpha Check Tracking by manually entering customer name Open Checks using MSR Mag Stripe Reader Multiple Tracking Files The Sam4POS allows for as many tracking files as are desired for each application Separate functions for each order type can be created using the following functions RECALL TABLE STORE TABLE TABLE LIST TABLE TRANSFER CHECK Of Guests Entry is optional...

Page 107: ...e options with your authorized Sam4POS dealer or refer to the Sam4POS Program Reference Manual Set the options for the Recall Table Check key as desired Options set here include Manager Required Enforce Seat Number Compulsory for all Sales Check Assigned by Register Opening Employee has Exclusive Access Guest Count Entry Required Other related options Set the options for the Store Table Check key ...

Page 108: ...key enter the check number or customer name press OK to open the check c Touch the RECALL TABLE function key swipe the Mag Card to open the check 2 If guest entry is required enter number of guests and touch the GUEST key 3 Enter the items ordered 4 Press the Print Check key if you wish to print the check before storing The Print Check key can be set to automatically service the check 5 Touch the ...

Page 109: ...le function or b Use the LIST Table function to select a check from a list to open 2 Touch a check from the list to select it The check detail is displayed Details for the selected check are displayed in the left column 3 Touch OPEN to open the selected check 4 Enter the new items ordered 5 Touch the Store Table function the check is stored serviced or press the Print Check key to print the check ...

Page 110: ...uires application version 1 0 68 or later 1 Register a normal transaction without opening a table 2 Press the Recall Table key 3 On the Input Check dialog press the LIST CHECK button the LIST Check dialog is displayed 4 Select the appropriate check from the list the INPUT CHECK dialog displays showing your selection 5 Press OK on the INPUT CHECK dialog 6 The check is opened and the new items are a...

Page 111: ... the last items posted to a check by using the REPEAT key This simplifies registration of another round of drinks The Repeat function may require manager authorization 1 Open a check Enter Items Touch the STORE TABLE key 2 Press the appropriate RECALL TABLE key to recall the Check or use the LIST TABLE key to select and open a check in the system ...

Page 112: ...the items you wish to REPEAT on the order Note All previously serviced items are highlighted by default Only leave the items you want to repeat highlighted Touch the items to deselect select items as desired 5 After highlighting just the items you want to repeat Press ADD 6 The selected items are added to the check Press STORE TABLE to store the check again ...

Page 113: ...Table function touch a check from the displayed list of active checks to select it and then touch OPEN 2 Additional items can be registered before payment is made 3 If necessary enter a tip amount and touch the TIP Charge function key 4 Finalize the check with the appropriate tender key 5 The check is finalized the receipt and check will print and the display shows the payment information ...

Page 114: ...red see General Options programming in the programming manual Enforced Seat Entry When seat is enforced as per setting on the Recall Table function it is enforced for each main item Seat entry is not required for condiments Items are displayed as they are entered The seat number is displayed below each item Procedure 1 Open a check 2 If you attempt to enter an item without a seat number entry the ...

Page 115: ...t on an item 1 Touch the item you wish to change the seat assignment on 2 Touch SEAT The Enter New Seat entry dialog displays 3 Enter a new seat number up to 2 digits and press ENTER Optional Seat Entry When seat is not compulsory 1 Touch the item you wish to assign a seat 2 Touch SEAT The Enter New Seat dialog displays 3 Enter a seat number up to 2 digits and press ENTER ...

Page 116: ...HECK ONE SEAT When selected you will be prompted to select a seat number 3 After making your selection the check will print Payment by Seat Number 1 Open a check Identify items by seat number 2 Touch SUBTOTAL and then touch SEAT Each seat is displayed with the seat total and tax If there are items without seat assignments they will be displayed with the identification NO SEAT 3 Touch the seat you ...

Page 117: ...ons 117 4 The seat is highlighted and paid the seat total is adjusted accordingly 5 Continue to settle each seat until the check is completely paid or touch STORE CHECK to store the unpaid seats 6 When the check is opened again the paid seat no longer appears on the check ...

Page 118: ...her check You can choose to split items off to a new check or to an existing active check in the system 1 Open an existing guest check then Touch the SPLIT TABLE key or use the List Table button to view and select a table then press the MERGE SPLIT button The Split Table dialog is displayed 2 Select the items you wish to split off 3 Press the NEW OPEN button to create a new check for the items ...

Page 119: ...ess EXIST OPEN to add the items to an existing check in the system 7 Select the desired check in the system to add the selected item to press OK 8 Press the MOVE TO THIS CHECK button on the selected check to move the selected items 9 Continue to move items as needed Note that you can also move items back to the original check if necessary 10 When you have finished moving all the items press SAVE t...

Page 120: ...eck and print the main course items so they can be prepared and served when the customer is ready to eat them A held item is indicated on the display with an H below the item next to the tax status indicator See Program Mode Options Options Guest Check Option to set the following related options Warning on held items at finalization Display warning to operator that the check has held items when em...

Page 121: ...eminded of other checks tables where held items may need to be released 5 Touch CLOSE to store the check Print All Held Items 1 Recall an order that has held items Program Mode Options Options Guest Check Option Automatically Select Held Items On Guest Check Recall is checked Add new items as necessary 2 Touch PRINT HOLD The Hold status is removed for all held items items will be sent to appropria...

Page 122: ...e left column 3 The functions available on the LIST CHECK screen are a PRINT CHECK prints a customer copy of the selected check b MERGE SPLIT used to combine checks or to split the check into two or more separate checks c OPEN to open the check to add items or for payment d Pressing CLOSE will exit back to the Register Mode 4 If a check is locked and or you want to delete a check you can press and...

Page 123: ...ne multiple times if necessary 1 Sign on employee and press the TRANSFER TABLE key 2 Select the checks from the list you wish to transfer a Press SELECT ALL if you want to transfer all of the checks listed b Press DESELECT ALL if you decide not to transfer all check Checks selected for transfer are highlighted 3 Press the TRANSFER CHECK button 4 Choose the employee from the list you wish to transf...

Page 124: ...the operator may be prompted to enter tips when clocking out Check the employee authority level option Compulsory Tip Entry The Time In Out operation can be performed from the Register Mode or you may have the option set to display the Time In Out on the sign on screen 1 Sign on the employee if using the Time In Out function in the register mode 2 Clock out the employee the Declare Cash Tip window...

Page 125: ...n Operations 125 4 Alternately the TIP DECLARE function key can be used to enter tips when the time keeping feature is not used 5 Touch the TIP DECLARE key 6 Enter the TIP Declared amounts select the media type for all tips 7 Touch OK when finished entering TIPs ...

Page 126: ...s signed on to operate the register With the table layout displayed the operator can touch a table to open or recall the check for the table Assign the Table to the currently signed on employee Merge Split Tables or Print the check to present to the customer Operators can move check balances from one table to another Operators can add check balances from multiple tables to a single table Table Man...

Page 127: ...able name number Date Time table was opened Table balance Touch the desired Zone to display the appropriate Seating Zone Pressing the Clip Board icon on the Table Map Header Bar will exit the table map screen and return you to the Register Mode Pressing the arrow icon on the Table Map Header Bar will also exit the table map and return you to the Register Mode The Dynamic selection When the option ...

Page 128: ...ing the Table When the desired items are added to the table press the corresponding Store Table key to service the Table Alternately if the Table Map icon is pressed while another table is open the current table is stored Move Balance to another Table Combine Tables Open the Table Map Select the active table you wish to move and touch the MOVE button then touch the open table you want to move it t...

Page 129: ...he Table Map You can choose a table in the same zone or you can choose to merge or split the items to a table in a different zone 1 From the Register screen Touch the Table Map icon to open the Table Map screen 2 Select the Zone you want to Merge or Split items from For our example we will select a table in the Bar Area 3 Select the Table you want to Merge or Split items from Example BAR Seat 7 4 ...

Page 130: ... 7 Press the NEW OPEN or EXIST OPEN button 8 The main Table Map screen is displayed 9 You can Merge Split items to any Table on any Zone Choose the Zone and Table you want to Merge with or Split items to 10 In this example Table 14 from the TABLES zone was selected Note Multiple tables can be selected if desired ...

Page 131: ...ess the icon at the top of the check Note Pressing the icon will delete the table from the screen 12 Press the MOVE TO THIS CHECK button on the selected table the selected items are moved to the selected table 13 Press SAVE when you have finished The selected items are moved to the table selected Pressing CANCEL will abort the Merge Split operation 14 The Table 14 now shows the updated balance BAR...

Page 132: ...dow without having to open the table first 1 From the Register screen Touch the Table Map icon to open the Table Map screen Select the Zone you want to Merge or Split items from Touch a Table to view the check associated with the table The Check dialog is displayed 2 Touch the PAYMENT button 3 The payment dialog displays 4 Enter the payment amount if desired and press the appropriate TENDER Pressi...

Page 133: ...ch a Table to open the check associated with the table The Check dialog is displayed 2 Touch the SEAT PAYMENT button 3 The payment dialog displays 4 Select the Seat to be paid 5 Enter the payment amount if desired and press the appropriate TENDER 6 Continue paying seats as necessary or press STORE CHECK to store the remaining check Pressing CANCEL will exit without paying the check 7 You are retur...

Page 134: ... from Touch a Table to open the check associated with the table The Check dialog is displayed 2 Touch the PRINT CHECK button the seat selection dialog displays SINGLE CHECK ALL SEAT Prints the check with all seats on one check SEPARATE CHECK ALL SEAT Prints separate checks for each individual seat SINGLE CHECK ONE SEAT 3 Opens the Enter One Seat selection dialog select the desired seat from the li...

Page 135: ...ster screen Touch the Table Map icon to open the Table Map screen Select the Zone you want to Merge or Split items from Touch a Table to open the check associated with the table The Check dialog is displayed 2 Touch the CANCEL button to close the Check dialog 3 You are returned to the Table Map screen ...

Page 136: ... for the Table Map to allow customizing table positions This option is controlled by the setting in Program Mode Options Options System Option Show Dynamic Table Check Box On Reg Mode Using Dynamic Table Map 1 Open the Table Map and select a table seating zone 2 Press the DYNAMIC check box with the Dynamic selection selected the table are display as per the layout set in the Program Mode Screen Ed...

Page 137: ...ed report sub menu by touching REPORT MODE on the title bar From the sub menu report section you can view print or save the selected report as a CSV file Refer to the Detailed Reports section on page 142 for information about the detailed reports Reports are not cleared from this report mode to clear reports you would need to go to the main menu screen and select End Of Day reporting Refer to page...

Page 138: ...ccess all other reports Cash Declaration Calendar View Note Pad Edit used to show hide the edit icons on the individual report cells Press this icon to add or remove the report mode on the favorites list Add record icon Edit icon brings up the Report Summary list to change the report that displays in the selected cell Trash Can Delete icon used to remove the report selection from the cell Refresh ...

Page 139: ...d record icon to add a report to the window The available quick view Summary Report Items include o Current Sales Status Graph o List Check o Top 10 Best Sales PLU o Top 10 Best Sales Group o Top 10 Best Employee o Sales Comparison Previous Day o Sales By Time Period o Time In Employee o Time In Out Employee o Current Sales Status Text o TIP Report By Employee Note Reports that have already been a...

Page 140: ...140 Reports Sam4POS 6600 4800II Operators Manual v2 9 o If the report doesn t display touch the icon to see the report data ...

Page 141: ...the edit icons for each report in the grid o Press the Favorites icon if you want to add the reports to your Favorites list selections o To exit the report mode press the button The next time you enter the report mode the quick view will display as shown here To see the quick view reports again simply press the in the cell to view the report data o You can change the reports displayed here by pres...

Page 142: ...ar reports you would need to go to the End of Day report mode Touch REPORT MODE to view the sub menu dropdown for access to all other reports Select the specific report you wish to view from the list to open the report Touch REPORT MODE to open the detailed reports selection menu After making a report selection you will be able to view the selected report Select the Date or date range choose detai...

Page 143: ...y entering the Start Date the End Date will automatically be entered WEEKLY This selection allows the manager to select a specific week to review report data Select the desired week by entering the Start Date The start date can be any day of the desired week the End Date will automatically be entered MONTHLY This selection allows the manager to select a specific Month to review report data Select ...

Page 144: ...t to view reports from ALL terminals or select individual terminals OPTIONS Allow you to further define the report to display specific data FILTERS The filters provide further flexibility by allowing you to filter the report to show all employees or choose a specific employee to view just their individual totals GENERATE This section provides A REFRESH button to refresh the report data after chang...

Page 145: ... MONTH 1 YEAR Additional selections in the Dates area are START DATE END DATE END OF DAY NUMBER AND TERMINAL SELECTION OPTIONS Training Data Current Data Detailed Data Zero Skip Drawer Total Tip Total Reporting By Employee Signed On Employee Clocked In Employee Reporting By Terminal FILTERS EMPLOYEES ALL or selected Employees GENERATE Refresh Zoom Report View Export ...

Page 146: ...ing Data Current Data PLU Zero Sales Waste Promo Price Level Not Found PLU PLU Profit Reporting By Employee FILTERS Group 1 2 3 Select specific Groups assigned on PLU group assignment 1 2 3 EMPLOYEES Choose ALL or Selected Employees From PLU To PLU Select a PLU or PLU range for the report if desired TOP Choose to display the Top 5 10 20 30 50 100 or ALL PLU s Additionally the PLU Report data can b...

Page 147: ... NUMBER TERMINAL SELECTION OPTIONS Training Data Current Data Waste Promo Reporting By Employee FILTERS Group Select a specific Group or Groups to view Employee Choose ALL or selected Employees From PLU To PLU Select a PLU or PLU range for the report if desired TOP Choose to display the Top 5 10 20 30 50 100 or ALL PLU s Additionally the Group Report data can be displayed as a List report or in a ...

Page 148: ... Data FILTERS EMPLOYEE Choose ALL or selected Employees TYPE TIME PERIOD Enter the desired time period in number of days i e 30 60 100 etc Press the Time Period button to select Date Period DATE PERIOD Day Week Month Sales Group Destination Track Press the Date Period button to return to Time Period selections DAY PERIOD Choose Day Week or Month SALES GROUP DESTINATION TRACK Additionally the Perio...

Page 149: ... Additional selections in the Dates area are START DATE END DATE ALL DATE When selected only the TODAY selection above is available TERMINAL SELECTION FILTERS EMPLOYEE ALL or selected Employees TRACK Select ALL or select specific Tracks from the list for the report i e Drive Thru TOP Choose to display the Top 5 10 20 30 50 100 or ALL PLU s GENERATE Refresh Zoom Report View Export ...

Page 150: ...2 9 Stock Report DATES Only the TODAY selection is available FILTERS Group 1 2 3 Select specific Groups assigned on PLU group assignment 1 2 3 From PLU To PLU Select a PLU or PLU range for the report if desired GENERATE Refresh Zoom Report View Export ...

Page 151: ...Sales Labor Report is a combination of data from the Period Report and the Time In Out Report FILTERS EMPLOYEE Choose ALL or selected Employees TOP Choose to display the Top 5 10 20 30 50 100 or ALL PLU s TYPE TIME PERIOD Enter the desired time period in number of days i e 30 60 100 etc DATE PERIOD Choose Day Week or Month Employee Type or None Additionally the report data can be displayed as a Li...

Page 152: ...ST Average amount per customer CUST and NET SALES values are from Sales by Time Period Report where AVG CUS T is division of these two values HRS LBR Sum of working hours for employees who had worked in the chosen time peri od LABOR COST Multiplication of working hour and pay rate for every employee NET SALES Ratio of NET SALES to LABOR COST LABOR CUST Labor Cost per Customer which can be calculat...

Page 153: ...UMBER TERMINAL SELECTION OPTIONS Training Data Current Data Waste Promo FILTERS Group 1 2 3 Select specific Groups assigned on PLU group assignment 1 2 3 EMPLOYEE Choose ALL or selected Employees From PLU To PLU Select a PLU or PLU range for the report if desired TOP Choose to display the Top 5 10 20 30 50 100 or ALL PLU s Additionally the Food Cost Report data can be displayed as a List report or...

Page 154: ... Last End of Day Custom Period 1 DAY 1 WEEK 1 MONTH 3 MONTH 6 MONTH 1 YEAR SRART DATE END DATE FILTERS EMPLOYEE ALL or selected Employees JOB CODE Select All or specific job code from the list CLOSED choose ALL Not Closed or Closed TYPE ALL In Out Break Time Buttons for editing time entries are also provided ...

Page 155: ...dit Use to edit the current time entry for the selected employee Delete Use this selection to delete the selected time entry for the selected employee New Time Entry 1 From the Report Mode select the Time In Out Report from the detailed reports menu 2 Press the NEW button to add a new time entry for an employee the time entry dialog displays 3 Use the drop down lists to select the EMPLOYEE JOB COD...

Page 156: ...tors Manual v2 9 Edit Time Entry 1 From the Report Mode select the Time In Out Report from the detailed reports menu then press SHOW to display the current employee time entries 2 Press the EDIT Button The Time In Out Edit dialog displays ...

Page 157: ... END TIME column on Davros s time entry line 4 The END TIME dialog is displayed 5 Enter the new End Time and select OUT or BREAK TIME as appropriate The new time is entered for the Employee 6 Press SAVE to apply the new entry pressing CANCEL will exit without applying any changes 7 The time edit will print to the receipt printer if set in system options and the new time is applied to the Employee ...

Page 158: ...a Time Entry 1 From the Report Mode select the Time In Out Report from the detailed reports menu then press SHOW to display the current employee time entries 2 Select the time entry record you wish to remove Press the DELETE Button The selected record is removed ...

Page 159: ...1 YEAR Additional selections in the Dates area are START DATE END DATE END OF DAY NUMBER and TERMINAL SELECTION OPTIONS Training Data Current Data Detailed Data Zero Skip Reporting By Employee Signed On Employee Clocked In Employee FILTERS EMPLOYEES ALL or selected Employees TYPE All Mix and Match Multi buy Combo Discount Sweet Deal GENERATE Refresh Zoom Report View Export ...

Page 160: ...a useful tool for searching reviewing and reprinting previously closed transactions 2 From the Report Mode select the EJ Report from the Detailed Reports menu 3 EJ Reports are sorted by Year Month Date Transaction Simply press the desired selection to expand 4 When a transaction is selected the transaction detail is displayed ...

Page 161: ...p of the display the navigation icons can be used to go back one level on the memory device go to the root of the memory device EJ Report EDIT MODE The Edit Mode can be used to Print Merge Save and Delete EJ Report data Print the selected record Merge the selected records Delete the selected records Save the selected records Select either USB or FTP Note On terminals that have an SD port the SD po...

Page 162: ... include Today Last End of Day Custom Period 1 DAY 1 WEEK 1 MONTH 3 MONTH 6 MONTH 1 YEAR Additional selections in the Dates area are START DATE END DATE OPTIONS Training Data Time Period When unchecked only the summary of the Product Mix report will print GENERATE Refresh Zoom Report View Export ...

Page 163: ...The Employee must have the authority to perform cash declarations If desired the cash drawer can be triggered to open when the cash declaration is performed by setting the option in the Drawer Options From the Report Mode touch the Cash Declaration icon on the title bar to enter each media total amount Cash Check and Misc in the cash drawer Use ALL to view all the media types Touch the Cash Declar...

Page 164: ...onthly Totals Totals by Day of week Daily totals appear for each date of the month Summary Total for selected DAY of the month Summary Totals for the WEEK of the Year Touch the Calendar icon to open the Calendar Report Monthly totals are displayed at the top of the calendar while daily totals displayed for each day in the month Use the arrows to navigate to the desired month Sales totals by the we...

Page 165: ...ormed from End Of Day screen This operates the same as the described in the Report Mode Cash Declaration example 1 From the main Program Mode menu press the END OF DAY icon Z position on the SAP 630 SAP 530 the default screen displays the total sales amount and count for all the available reports Reports can be selected deselected as desired to view 2 Press the icon to SHOW the End of Day report s...

Page 166: ...by clicking the column header title RESET CONSECUTIVE Check this option to reset the consecutive transaction number that is printed on receipts RESET ORDER Check this option to reset the order number that is printed on the kitchen printout FINANCIAL REPORT BY TERMINAL Used in IRC configurations displays financial report data by individual terminal CLEAR EMV FILE This clears the internally stored t...

Page 167: ...rogram Mode Options Options Report Option for this feature Check or uncheck the reports you want to clear and e mail Report Selections are Financial PLU Group Period Employee TIP and Product Mix 3 Check or uncheck the report dates for your selected reports that you wish to clear You can check uncheck the select all box on the header row by default all reports are selected 4 Press the EOD icon in t...

Page 168: ...riod after verifying editing the time keeping has been performed run the End Of Pay to clear the Time Keeping data 1 Select the DATE and EMPLOYEES you wish to clear or select all 2 To clear the Time Keeping data select the date and employees you wish to clear and press the End Of Day icon in the GENERATE area The selected Time In Out Report will print at the receipt printer 3 Pressing the Show ico...

Page 169: ...ions the End Of Day Not Found PLU report displays Note We can sort the displayed data by selecting the column headers on the End Of Not Found PLU to make selecting individual PLU s or groups of PLU s easier 3 The report shows the Total Not Found PLU Count all items entered using the not found PLU feature Filters allow you to view only certain specified information Filter by GROUP Choose a specific...

Page 170: ...ED DATA FILTERS TERMINAL NOT SELECTED EMPLOYEE ALL DESCRIPTION COUNT TOTAL PLU TOTAL 30 327 83 PRICE LEVEL01 30 327 83 PLU TOTAL 0 0 00 ADJST TOTAL A 30 327 83 NON TAX 0 00 TAX SALES TOTAL 327 83 TAX1 SALES 327 83 TAX TOTAL B 21 88 TAX1 21 88 EXEMPT TAX SALES TOTAL 0 00 DESTINATION SALES 12 331 15 NONE 12 331 15 DISCOUNT TOTAL 1 2 00 2 1 2 00 NET SALES A B 12 349 71 GROSS SALES 349 71 CREDIT TAX T...

Page 171: ... 70 CHECK IN DRAWER 124 45 FD S IN DRAWER 0 00 MISC TEND SALES 0 0 00 CONVERSION TOTAL 0 00 DRAWER TOTAL 406 15 SAM4S CASH DRAWER 75 00 PROMO 1 12 00 1 12 00 WASTE 1 3 25 GUESTS 0 CHECKS PAID 0 0 00 OPEN CHECK 1 12 81 INTERRUPT BALANCE 0 0 00 TIP TOTAL 0 0 00 DECLARATION TOTAL 0 00 DECLARATION OVER SHORT 0 00 COUPON SALES 1 2 00 ROUND TOTAL 0 0 00 PROMOTION TOTAL 0 0 00 AVERAGE SALES 29 14 AVERAGE...

Page 172: ... STE US AG E CO UN T TOT AL AMOUN T RATIO TOTAL 1 1 30 32 327 83 100 00 DRF SAM ADAMS 971 BEER NON E NON E 0 0 1 1 3 50 1 07 DRF GUINESS 968 BEER NON E NON E 0 0 1 1 5 00 1 53 DFR GOOSE ISL 967 BEER NON E NON E 0 0 1 1 4 00 1 22 DRF BLK TAN 963 BEER NON E NON E 0 0 1 1 3 75 1 14 DRF BLK BLUE 961 BEER NON E NON E 0 0 1 1 3 75 1 14 PORTER HOUSE 93 DINNE RS NON E NON E 0 0 1 1 28 9 5 8 83 16oz BUTT S...

Page 173: ... 4 4 4 92 1 5 PLU12122 1212 2 GROUP 14 NON E NON E 0 0 4 4 84 8 8 25 89 PLU12121 1212 1 GROUP 14 NON E NON E 0 0 4 4 48 4 8 14 79 CHKN MARSALA 121 DINNE RS NON E NON E 0 0 1 1 12 9 5 3 95 FISH CHIP DNR 108 DINNE RS NON E NON E 0 0 1 1 10 9 5 3 34 BTL OLD STYLE 1061 BEER NON E NON E 0 1 0 1 0 00 0 PITCHER SAM ADAMS 1011 BEER NON E NON E 1 0 2 3 24 0 0 7 32 WALLEYE 101 DINNE RS NON E NON E 0 0 1 1 1...

Page 174: ...0 6 6 100 70 30 72 GROUP14 0 0 12 12 138 28 42 18 SANDWICHES 0 0 1 1 19 95 6 09 SPECIALS 0 0 1 1 9 95 3 04 STARTERS 0 0 2 2 13 95 4 26 Period Report PERIOD REPORT ALL DATE 2017 10 04 14 31 AUTHOR MANAGER DATA RANGE 2017 09 27 2017 10 04 END OF DAY NUMBER ALL OPTIONS CURRENT DATA FILTERS TERMINAL NOT SELECTED GROUP NOT SELECTED EMPLOYEE ALL PLU ALL TYPE TIME PERIOD 60 SALES DESCRIPTION PROMO WASTE ...

Page 175: ...REPORT DATE 09 11 2018 08 27 AM AUTHOR MANNY DATA RANGE FILTERS GROUP 1 NOT USED GROUP 2 NOT USED GROUP 3 NOT USED PLU ALL DESCRIPTION PLU CODE COST GROUP STOCK MINIMUM STOCK EXTENDED COST TOTAL 0 00 761 0 00 GIFT ADD Value 505 0 00 GIFT SOLD 100 5 0 00 GIFT SOLD 5 0 00 GIFT SOLD 100 5 0 00 Marlboro Carton 1111100302 0 00 TOBACCO 100 5 0 00 Marlboro Light 100 s Carton 1111100304 0 00 TOBACCO 100 5...

Page 176: ...77 62 WAIT STAFF 76 00 412 58 Food Cost Report Only used when Ingredients Recipes are used FOOD COST REPORT ALL DATE 02 20 2019 08 39 AM AUTHOR MANNY DATA RANGE 09 01 2018 02 28 2019 END OF DAY NUMBER ALL FILTERS TERMINAL NOT USED GROUP 1 NOT USED GROUP 2 NOT USED GROUP 3 NOT USED EMPLOYEE ALL PLU ALL RECIPE TOTAL FOOD COST TOTAL SALES COUNT NET SALE TOTAL TOTAL FOOD COST TOTAL 34 76 19 144 26 24 ...

Page 177: ... 10 02 09 30 53 2017 10 02 15 38 00 OUT MODIFIED MANAGER JOB 9 2017 10 03 15 34 34 2017 10 03 15 40 00 OUT MODIFIED MANAGER JOB 9 2017 10 04 15 41 00 SERVER WAIT STAFF 2017 10 02 09 30 40 2017 10 02 15 39 00 OUT MODIFIED SERVER WAIT STAFF 2017 10 03 15 34 41 2017 10 03 15 40 00 OUT MODIFIED SERVER WAIT STAFF 2017 10 04 15 40 48 Promotion Report PROMOTION REPORT DATE 2017 10 04 15 35 AUTHOR MANAGER...

Page 178: ...Item Percentage Discount when NET N Sale Coupon Amounts Sale Percentage Discounts Sale Surcharge Amounts Net Sales GROSS SALES Amount Net Sales Negative PLU Total Item Coupon Total when NET Y Item Percentage Discount when NET Y Sale Coupon Amounts Sale Percentage Discounts Credit Tax 1 Credit Tax 2 Credit Tax 3 Credit Tax 4 Credit Tax 5 Credit Tax 6 Merchandise Return VOID Position Total Mix Match...

Page 179: ...ll also need the PLU option Allow Price Change checked enabled The PLU INFO function key will also need to be created and assigned an MLU or FLU 1 In the Register Mode Press the PLU INFO key the PLU info dialog displays 2 Group selections are shown in the left column PLU s are in the right grid The default setting has See All PLU s checked 3 We can uncheck the See All PLU s selection then select a...

Page 180: ...thout applying any changes 8 Continue editing PLU s as necessary press OK RETURN TO REG to save the new price and return to the register mode Adding PLU s Items not currently in the PLU file can be added using the PLU Info key 1 From the Register Mode press the PLU INFO key to display the PLU Info dialog 2 Scan the item if the item is not currently in the PLU file the NOT FOUND PLU dialog displays...

Page 181: ... PLU Price for the item Group assignment PLU Status Group assignment 5 When finished press OK you are returned to the PLU INFO screen Pressing CANCEL will exit without applying any changes 6 Continue editing PLU s as necessary press OK RETURN TO REG to save the new price and return to the register mode ...

Page 182: ...as well by pressing the label Print icon Specific setup is required for this feature 1 From the PROGRAM MODE main menu touch PLU to view the PLU program selection window touch PLU to view the PLU programming options Here you can add edit or delete items PLU s as necessary Existing PLU s 2 All existing PLU s are listed You can edit an existing PLU by scrolling through the PLU list to the specific i...

Page 183: ...e tracking stock in this item Select the PRICE LEVEL and Enter the item PRICE for all price levels Type in the item PLU CODE or scan the new item in the INPUT PLU CODE field If the item code entered is already being used in the PLU database you will receive the warning PLU Code Already Exists enter in a new code number or press cancel 3 Press OK to go on to the option programming Press OK AND CONT...

Page 184: ... Individual items can be deleted as desired from the PLU Maintenance menu To delete multiple PLUs all at one time use the Edit Sort method refer to page 189 for details 1 Press and hold on the item you wish to delete and select DELETE The confirmation alert message displays 2 Press YES to delete the selected item select NO to exit without deleting Inactivate Activate PLU 1 Press and hold on the it...

Page 185: ...2 Press and Hold the item to open the PLU Sub Menu selection list 3 Select the appropriate Copy operation from the menu to proceed Copy to New Item Copies the selected PLU to new items individually 1 From the PLU programming screen select the item you wish to copy 2 Press and Hold the item to open the PLU Sub Menu selection list Select COPY TO NEW ITEM The Copy To New Item dialog displays 3 INPUT ...

Page 186: ... PLU edit menu selection dialog Select COPY TO EXISTING ITEMS 3 Check the items from the list to copy the selected PLU to 4 The double Up Down Arrows go to the Beginning End respectively the single Up Down Arrows scroll Up Down one page at a time The X will exit the procedure 5 Press the copy icon the confirmation dialog displays 6 Check or uncheck the COPY THE PRICE selection as desired 7 Press Y...

Page 187: ...ng the X will clear the current entry Enter the last PLU in the range in the TO PLU field Press icon pressing the X will clear the current entry Enter the integer for the BETWEEN PLU For example enter 1 to copy to every single PLU in the range enter 5 to create PLU s every 5th number 5 10 15 etc 5 If you want to copy the PLU descriptor to the selected range check the DESCRIPTION box 6 Select the i...

Page 188: ... added using the add new record icon You can remove the default item status or change it to another PLU to suite your needs 1 From the PLU programming screen Press and Hold the PLU you wish to set as the Default Item 2 Select DEFAULT ITEM from the PLU sub menu 3 The default item setting is indicated by the gold star Remove Default Item 4 Press and Hold the Default Item PLU Select REMOVE DEFAULT IT...

Page 189: ...print a barcode Press the exit icon to close the edit mode SORT Select SORT from the available selections Options to sort PLU s A TO Z or Z TO A PLU CODE PLU Status Group Group 1 Group 2 Group 3 Recipe MLU Chain Price Option Modifier QTY Stock Link PLU Allow Price Change Stock Minimum Stock FILTER Select Filter from the available selections choose from PLU Status Group select the PLU status group ...

Page 190: ...nd mapped to the station Additional programming is required to utilize this feature consult with your local dealer for details 1 Select PLU from the PROGRAM MODE PLU menu selections The PLU programming screen displays 2 Select the PLU from the list you wish to print a label for then press the Print icon the PRINT LABEL dialog displays 3 Select the QTY number of labels for each selected item you wa...

Page 191: ...the EDIT MODE from the menu icon then select the one or more PLU s from the list Press the menu icon then Select Edit Mode Press the printer button Select PLU s 2 Press the printer button The PRINT LABEL dialog displays Enter QTY of labels to print Select the LABEL FORMAT Select the PRICE LEVEL used when printing PLU Price on the label 3 Press OK on the Print Label dialog to print the labels and c...

Page 192: ... programming maintenance screen for that category We can also enter the PLU code for a specific item to go to the programming for that specific PLU or add new PLU s to the database Quick PLU Edit Existing PLU 1 From the PROGRAM MODE main menu screen select PLU then select Quick PLU The main Quick PLU selection screen is displayed 2 Select a category from the available selections to go to the progr...

Page 193: ... go to the programming for that PLU 4 Type in the PLU CODE then press the Done icon 5 The PLU code is shown in the window as in the example 6 Press the OK button Alternately type or scan the PLU and press OK to go directly to that PLU 7 The programming for the PLU is shown edit as necessary 8 When you have finished editing the PLU press the back arrow to return to the main Quick PLU menu screen ...

Page 194: ...antity if the item is a stock item Price Level Price Select the Price level and enter the price for the level OK Adds the new PLU to the database and returns to the main Quick PLU screen CANCEL Exits the new PLU entry dialog without adding the item OK AND CONTINUE Adds the new item then returns to the NEW PLU entry dialog to allow entry of another new PLU OK AND NEXT PLU Adds the new PLU and retur...

Page 195: ...list to the specific employee you wish to edit 4 If you have a large employee file you can sort the employee list alphabetically or by employee number You can also search for specific employees by name 5 Touch the Edit Sort Menu button on the employee programming screen a Select SORT from the available selections Choose to sort from A TO Z Z TO A or EMPLOYEE NUMBER b The Edit Mode allows you to de...

Page 196: ...oyee will be allowed to perform manager functions without entering a manager password TRAINING EMPLOYEE If selected this employee will be in training regardless of the training mode status of the entire register HANDED Select LEFT HANDED or RIGHT HANDED Controls display position in the sales mode LINKED DRAWER NUMBER Select the drawer for this employee No Drawer Sam4s Cash Drawer Sam4s Cash Drawer...

Page 197: ...ions Other authority levels could be defined for servers cashiers and managers that allow only the appropriate operations REG MODE SIGN IN OUT USING MCR This option forces the employee to use the Mag Card Reader for signing in and out of the ECR ALLOW DESTINATION CHANGE If selected the operator has the option of selecting a destination i e eat in take out drive thru other than the default CAN PLU ...

Page 198: ...ee to edit the time keeping reports NEED MANAGER FOR TIME IN OUT When selected employee needs manager to be able to clock in out TIME IN BEFORE SALE Select this option to require employees to clock in before they can register sales CHECK TRACKING PAYMENT OF OWN GUEST CHECK PAYMENT OF ANY GUEST CHECK TRANSFER OF GUEST CHECK CAN COMBINE SPLIT GUEST CHECK Selections are Not Allow Own All ALLOW EDIT A...

Page 199: ...des Job codes are used to break down the hours worked for all employees into different categories See Labor Groups report in the Operation Manual A breakdown of hours by job is also reported for each employee The job codes to be used by all employees are set up here Each job code you create must be given a descriptor up to 30 characters You can create as many JOB CODES as are needed for your appli...

Page 200: ... you can ADD EDIT or DELETE stations as necessary Stations can be sorted alphabetically if desired Description Type in a descriptor for the selected station you can use the X at the end of the description field to clear the current descriptor General The general section assigns the default MLU Group Default MLU and FLU used for the selected station MLU GROUP DEFAULT MLU DEFAULT FLU DEFAULT TABLE M...

Page 201: ...MV cards are embedded with a microprocessor or smart chip that interacts with the merchant s point of sale device to make sure that the payment card is valid and with the use of a PIN that it belongs to the person using the card Consult with your installing dealer for the specific equipment appropriate for your application needs The integrated payment operations described in this guide are shown u...

Page 202: ...202 Appendix Sam4POS 6600 4800II Operators Manual v2 9 Configurations Sam4s SAM4POS Datacap ECR Configurations Single ECR ...

Page 203: ...tch and work independent of each other separate batching separate reporting Multi ECR 4 or More NOTE If you have multiple PDC s and a TwinTran Server there is only one batch and it can be controlled at any of the registers Also note that PDC s are paired to a specific TwinTran Server A PDC from one site will not work with the TwinTran Server from another site ...

Page 204: ... if no EFT device already exists 3 Select DATACAP for the DEVICE MODEL choice press OK 4 In the GENERAL settings verify the Device Model is DATACAP and Communication Type is SERIAL 5 Set verify the SERIAL settings for COM PORT where the Datacap device is connected BAUD RATE 19200 DATA BITS 8 PARITY NONE STOP BIT 1 FLOW CONTROL NONE These settings are the same for both the IPTran LT and the new sty...

Page 205: ... SAM4POS terminal 5 Select the station to assign the DataCap Device to Press the NEW button to assign a device The NEW item dialog for the selected device displays The NEW item input dialog is specific to the device selected Refer to the Device Mapping Setting chart for details 6 Input a DESCRIPTION for the device up to 30 characters 7 SELECT DEVICE from the list of available devices as set in the...

Page 206: ... devices Once the DataCap Device is mapped to the station the NEW button is grayed out This is because you can only have one DataCap Device mapped to a station c EDIT Allows changes to the printer and time period selections d DELETE Will delete the selected device assignment 11 Continue mapping the DataCap Device to the remaining stations as necessary Press the back arrow to exit out of the Device...

Page 207: ...CEIPT Indicate the desire number of copies of the credit transaction receipt to be printed Set HASH Options Gift Cards sold are typically setup as HASH items The Sam4POS series registers have various options affecting the reporting of HASH sales In all Cases the HASH option Updates Sales Receipt Total must be checked If the HASH sale does not add to the sale and the gift card sale is tendered to a...

Page 208: ...der Tender If this option is checked only the amount of the sale or greater are accepted Need Manager for Under Tender when checked the manager is needed to approve the transaction if the amount entered is less than the sale amount DRAWER Open Drawer This is option is selected by default uncheck this option only if you do not want to open the cash drawer when this tender is used MISC Allow Over Te...

Page 209: ...u would set the HALO as 50 00 TAX EXEMPT Use this setting to exempt the specified tax rates 1 10 when food stamps are redeemed DRAWER Open Drawer This is option is selected by default uncheck this option only if you do not want to open the cash drawer when this tender is used FOODSTAMP TENDER Allow Over Tender Set this option only if you want to allow food stamp tender amounts over the food stamp ...

Page 210: ...he PLU GIFT CARD ITEM option ACTIVATE Activate a new Gif Card ADD Add value to an existing Gift Card 5 Assign the PLU Status Group to the associated PLU Load the EMV Parameters After connecting the new EMV compatible Datacap device and the VX805 PIN Pad to the ECR and all the required programming is completed you must load the parameters for the devices The IPTran LT must be connected to the inter...

Page 211: ...information on the approvals at the register This is required to be able to perform By Record transactions Currently if a Local Transaction Report is run we print the information from the approvals However this data should only be used for troubleshooting and should not be relied upon as accurate For example if you perform a sale for 1 00 and then perform a Void by Record Number of the same transa...

Page 212: ...he merchant receives voice authorization the transaction can be entered into the batch with this operation Pin Pad Reset Not Used this function to initialize the Datacap EFT device for NON EMV applications Parameter Download Use this function to get new PIN Pad parameters from Datacap Get Gift Card Balance Select Gift Card Balance the operator will be prompted to slide a gift card The balance will...

Page 213: ...N function key assigned to the Real Keyboard or to a MLU on the display select the desired operation from the list 2 Enter the shortcut numeral for the operation and press the EFT OPERATION function key This facilitates access to a specific operation through a macro The shortcut numerals are shown below 1 Close Batch 2 Void Sales By Record Number 3 Void Return By Record Number 4 Gratuity Entry 5 G...

Page 214: ... EFT Select Initialize EFT to verify communications software versions and installed networks 1 From the main PROGRAM MODE menu screen select DEVICE then touch EFT OPERATION 2 Select Datacap_Operation from the selections 3 Select INITIALIZE EFT The register will display Information Working 4 The List Of Installed Networks prints and the EFT OPERATION dialog is displayed 5 You can PRINT the response...

Page 215: ...ed a new batch is automatically opened for the next day 1 From the main PROGRAM MODE menu screen select DEVICE then touch EFT OPERATION 2 Select Datacap_Operation from the selections 3 Select CLOSE BATCH The register will information dialog Working is displayed then the Batch Settlement Successful message displays 4 Press OK 5 Press CLOSE to exit the batch settlement pressing PRINT will print the ...

Page 216: ... 4 At the prompt enter the transaction Invoice number 5 At the prompt enter the Original transaction amount 6 The message WORKING displays until the void is completed The receipt and merchant voucher print SAM4POS TERMINAL 2017 10 17 THU VOID SALE CARD 0010 VOID AMOUNT 2 01 INVOICE 00038 REFERENCE 1005 NO 000023 REG POS 1 MANAGER SAM4POS TERMINAL 2017 10 17 THU VOID SALE CARD 0010 VOID AMOUNT 2 01...

Page 217: ...s stored in ECR memory for tip and record updating The transactions here may not be the same as the transactions in the current batch SAM4POS TERMINAL 2017 09 27 22 37 WED LOCAL TRANSACTION REPORT INV 00001 AMT 2 00 AUTH 03849A REF 1001 CARD 0010 VISA INV 00002 AMT 2 02 AUTH 03853A REF 1002 CARD 0010 VISA INV 00003 AMT 2 04 AUTH 03864A REF 1003 CARD 0010 VISA NO 00000081 REG POS 1 MANAGER ...

Page 218: ...owed for GIFT Card transactions Tips must be entered using a PLU prior to finalization with a Gift Card 1 Select GRATUITY ENTRY from the EFT OPERATION function key menu in the Register Mode or from the EFT OPERATION menu in the Program Mode Device menu selections The Gratuity Entry dialog displays 2 Fill the fields Invoice No 5 digit entry enter leading zeros as needed Original Transaction Amount ...

Page 219: ...e This operation does not adjust any other cash register totals or counters Parameter Download Use this operation to load the EMV parameters into the PIN Pad Perform this operation after loading the Datacap device parameters Self Initiated Load 1 From the main PROGRAM MODE menu screen select DEVICE then touch EFT OPERATION 2 Select Datacap_Operation from the selections 3 Scroll down the list of op...

Page 220: ... the PIN Pad keypad to continue 3 At the prompt swipe the Gift Card on the PIN Pad 4 The balance will be recalled and printed SAM4POS TERMINAL 10 11 2016 11 57 WED MERCHANT ID 19497807 CLERK ID test BALANCE GIFT CARD 0968 ENTRY METHOD SWIPED DATE 101117 TIME 091157 INVOICE 00043 BALANCE USD 13 00 APPROVED THANK YOU NO 00000123 REG POS 1 MANAGER 5 You can print the response on the terminal display ...

Page 221: ...he device will call Datacap s host PC and load itself 1 From the main PROGRAM MODE menu screen select DEVICE then touch EFT OPERATION 2 Select Datacap_Operation from the selections 3 Scroll down the list of options and touch SELF INITIALTED LOAD The ENTER ID prompt displays 4 Enter the device ID or serial number of the Device 5 Press OK The device parameters will load and the EFT OPERATION dialog ...

Page 222: ...umber entry dialog will display 5 If necessary Press 0 and then ENTER to print a list of diagnostic options Note Selections may vary depending upon your installed application SAM4POS TERMINAL DATE 06 23 2016 THU DIAGNOSTICS 0 1 IPTRAN VERSION 4 CREDIT MID SETTINGS 10 IP ADDRESS 11 DNS TEST 15 PARAM LOAD 40 EEPROM DATA 41 RESET SEQKUENCE NUMBER NO 00000148 REG POS 1 MANAGER 6 Reselect the Diagnosti...

Page 223: ...the CLOSE CURRENT BATCH command is performed Some sites are set to Auto Batch and some processors only allow Auto Batch It was confusing to end users to perform CLOSE CURRENT BATCH when they were set for auto batch especially when the CLOSE CURRENT BATCH command always resulted in an error Zero Auth Use this operation to verify a given card is OK 1 From the main PROGRAM MODE menu screen select DEV...

Page 224: ...0005 999 MERCHNAT ID 19497801 CLERK ID 3 VERIFY CARD VISA 0010 ENTRY METHOD CHIP DATE 10 10 2017 TIME 12 20 15 INVOICE 00005 REFERENCE 00005 AUTH CODE 59981A AMOUNT USD 0 00 USD 0 00 APPROVED THANK YOU I AGREE TO PAY THE ABOVE TOTAL AMOUNT ACCORDING TO CARD ISSUER AGREEMENT MERCHANT AGREEMENT IF CREDIT VOUCHER X Card 01 Test APP LABEL Visa Credit AID A0000000031010 TVR 0280008000 IAD 06010A0360200...

Page 225: ... line if the transaction is under the configured amount usually set at 25 In the EMV integration the register receives the receipt data from the Datacap device and the signature line is included in the receipt data therefore it cannot be controlled at the register Debit cards with EMV chip Since Datacap mercury do not currently support EMV Debit all EMV Debit cards are forced to be inserted and ar...

Page 226: ...abase backup operations for the current program files Database Backup 1 From the PROGRAM MODE touch SYSTEM then select DATABASE The Database Backup Restore screen displays 2 Press the DATABASE BACKUP to open the DATABASE BACKUP dialog 3 Select the device you wish to back up to PATH selections are USB Internal SD Card External SD Card 4 Press OK to back up the current database The progress dialog d...

Page 227: ...we may ask to receive the terminals Log s with the Database We can also send the log data to an FTP site if desired Backing up to an FTP site requires access to an active internet connection 1 From the PROGRAM MODE go to SYSTEM and select LOG BACKUP The Log Backup dialog screen displays Type in your desired directory name in the PATH of the device you want to back up to or use the default 2 Check ...

Page 228: ...ed when backing up to FTP 8 If selecting to backup to FTP you have the option to select all terminals in the IRC system 9 Press YES to send the backup from all terminals in system eliminates having to send from each terminal individually press NO if you want to send the backup from just the one station 10 The SAM4POS connects to the FTP Server then the Backup begins the progress dialog displays 11...

Page 229: ...the FTP Backup Fails If the backup to the FTP site fails some things to check would be 1 Verify the FTP setting is correct a IP Address crsftp crs usa com b Port Number 0 2 Check to see if there are any 0 byte log files on the terminal delete them if there are a Log in with Team Viewer b May need to install ES File Explorer available on the Sam4POS page CRS web site c Exit to the main Android scre...

Page 230: ...ill return an error response back to the user system due to a communication or operational problem Register a transaction and tender with EMV Credit If Customer does not press anything at the Pin Pad result is 499 0 TRANSACTION_NOT_COMPLETE_ _Timeout_Returned_from_Pin Pad 0 If Customer presses CANCEL at the Pin Pad result is 499 0 TRANSACTION_CANCELLED_ _Operation_Cancelled 0 ...

Page 231: ...Sam4POS 6600 4800II Operators Manual v2 9 Appendix 231 If Customer presses OK at the Pin Pad and then does nothing at the Pin Pad result is 499 0 TRANSACTION_NOT_COMPLETE_ _NO_Response_from_Pin Pad 0 ...

Page 232: ...assword is 1 ALPHA ALPHA 6 6 8 3 1 Press ENTER Alpha is a black key located directly above the 2 key Enter is the Green key 3 Press 2 for Edit Parameters Press ENTER 4 Select 1 for Group ID The password is 1 ALPHA ALPHA 6 6 8 3 1 Press ENTER 5 Press ENTER to select CONFIG SYS 6 Press 1 for New 7 For the parameter name enter DHEAP For the alpha characters press the associated number key followed by...

Page 233: ... info Register Mode Updated screens Program Maintenance Integrated Payment Transactions draft examples v2 0 3 8 2019 Combined SAP 6600 SAP 630 manuals Updated Authority Level Allow EOD in REG Mode v2 1 3 28 2019 Updated Function Keys Stock Check v2 2 4 2 2019 Updated Add PLU operation OK AND ADD NEXT PLU option List Paid information v2 3 4 18 2019 Added Quick PLU Gift Card Sale operation Updated P...

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