22
5. About iT500 PLUS application
5.1 Connecting the gateway to your existing router
Download the iT500 Plus app, create an account and register your device. Follow the on screen instructions to complete all the steps.
Features available only on the App:
• HOLIDAY mode
• Frost protection temperature setpoint change
• Simplified schedule wizard
Easy to use interface.
With walk through tutorials
on how to use the App.
Simple to modify heating
schedules. Choose from ALL,
5/2 or INDIVIDUAL days.
Red light indicates there
is no connection with
Internet
Green light indicates iTG500
connected with Internet and
Salus Controls Server.
You can add a few iT500 thermostats to one account.
iT500 Plus
If LED diode on the iTG500 Gateway is all the time red, please check your Internet connections, router settings or contact your Internet provider. Make
sure ports UDP 80 and TCP 80, 2165, 2155, 3155 are opened. In order to connect iTG310 gateway to the Internet, several requirements have to be met:
1) iTG310 have to be connected to the LAN output of the router.
2) Internet providor cannot block any of the ports: UDP 80 or TCP 80,2165,2155,3155.
3) LAN output must have disabled PoE function (power over ethernet).
4) Internet router should be equipped with 10/100 Auto-Negotiation function (it mainly applies to fiber optic or high speed Internet routers)
5) For some routers like AVM Fritzbox 79xx series standard (straight) Ethernet cable may not work. Please use then cross-over Ethernet cable.
Please note: