EN-19
4.
TROUBLE SHOOTING
The following simple issues can be handled by the user. Please call the after-
sale service department if the issues are not solved.
Not work
Whether the upright freezer is plugged and connected to power;
Low voltage;
Whether temperature control knob is in the work area;
Failure power or tripping circuit.
Odor
Odorous foods should closely wrapped;
Whether foods are rotten;
Whether the interior shall be cleaned.
Long-term operation
of compressor
It is normal that upright freezer operates for longer time in summer when the
ambient temperature is higher;
Do not put too much food in the upright freezer at one time;
Do not put foods until they are cooled;
Frequent opening of upright freezer door;
Thick frost layer (defrost is needed).
The upright freezer
door can not be
properly closed
The upright freezer door is stuck by food packages;
Too much food;
Unbalanced upright freezer.
Loud noises
Whether the floor is flat, whether the placement of upright freezer is stable;
Whether the upright freezer accessories are properly placed.
Transient difficulty in
door opening
After refrigeration, there will be pressure difference between the inside and
outside of the upright freezer to result in transient difficulty in door opening.
This is a normal physical phenomenon.
Over heat on
sidewall
The upright freezer enclosure may emit heat during operation specially in
summer, this is caused by the radiation of the condenser, and it is a normal
phenomenon.
Surface
condensation
Condensation: condensation phenomenon will be detected on the exterior
surface and door seals of the upright freezer when the ambient humidity
is large, this is a normal phenomenon, and the condensation can be wiped
away with a dry towel.
Airflow sound
Buzz
Clatter
Refrigerants circulating in the refrigerant lines will produce eruption of sound
and grunts which is normal does not affect the cooling effect.
Buzz will be generated by running compressor specially when starting up or
shutting down.
The solenoid valve or electric switch valve will clatter which is a normal
phenomenon and does not affect the operation.
