10 – Troubleshooting
11 – Spare Parts
A full range of products are available to maintain your stove, including:
•
Fire rope
•
Fire rope adhesive
•
Fire cement
•
Heatproof silicone sealant
•
Stove paint
All individual components of the Salamander Eco Stove are available as spares.
For a complete list of the available spare parts and their prices, please visit our website at
www.salamanderstoves.com or scan the QR code on the back cover of this manual.
Problem
Cause
Solution
Fire will not burn
•
The fuel is too wet and not
suitable.
•
Air inlets to the stove are
blocked.
•
The flue is blocked or
restricted.
•
Inadequate air supply into
the room.
• Only burn dry fuel with a moisture content
below 20%.
• Ensure there is an adequate supply of air
being directed into the firebox of the stove
- open the primary, secondary and/or
tertiary air controls accordingly.
• Check the flue for blockages and organise
for the flue to be swept if necessary.
• Ensure there is a good supply of air into
the room and the stove. Install one or more
vents or consider a direct air intake system
for the appliance.
Soot has built up on
the glass
•
Fuel is too wet.
•
Fuel pieces are too large
and “smouldering” rather
than burning.
•
The stove operating
temperature is too low.
•
The stove is being run too
“slow” with not enough air.
•
Poor chimney draw.
•
Too little secondary air
washing over the window.
• Only burn dry fuel with a moisture content
below 20%. Carefully break the fuel up into
smaller sizes with your hands or an axe.
• Start by lighting a small fire, allowing
kindling to burn steadily to warm up the
flue and to achieve a good draw before
placing larger pieces of fuel on the fire.
• If there is not enough air going into the
stove, then adjust the controls accordingly.
• If the stove is burning too vigorously, then
close the primary air intake and ensure that
the secondary air control is set to the open
position. This will activate the air wash
system, which will help clean the glass.
Excessive wear on
internal parts
•
Stove fired too vigorously.
•
Too little air passing
through the bottom grate.
•
Use of wood that is too dry
(e.g. wood from old
furniture).
• Replace any worn or damaged components
accordingly with genuine spare parts from
Salamander Stoves.
• Adjust the primary air controls to allow
sufficient airflow through the bottom grate.
• Only burn wooden logs that have been
suitably dried. Only burn approved fuel as
specified in this instruction manual.
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