Suntrio Plus Series
- 48 -
SAJ Warranty Policy
Standard Warranty Period
Guangzhou Sanjing Electric, Co., Ltd (“SAJ”) grants a standard warranty
period of 66 months (5.5 years) for the Sununo-TL Series inverters &
Suntrio-TL Series inverters and Sununo Plus Series inverters & Suntrio Plus
Series inverters, starting from the date of shipment from SAJ factory or 60
months (5 years) starting from the date of purchased invoice marked
(whichever is longer).
Extension of Warranty
The purchaser of SAJ inverters (Sununo-TL Series inverters & Suntrio-TL
Series inverters and Sununo Plus Series inverters & Suntrio Plus Series
inverters) should extend the warranty period in 18 months from the date of
settlement or 30 months from the date of shipment from SAJ by providing the
serial number of the unit and purchased receipt (whichever is shorter). You
can purchase the warranty extension for 10 years, 15 years, 20 years or 25
years but do not apply the extension beyond the specified date, or else your
application will be unacceptable. Please refer to the Warranty Extension
Order Form for more details.
Once the purchase of the warranty extension goes into effect, SAJ will send
the warranty extension certificate to the customer for confirming the
extended warranty period.
Warranty Conditions
If your inverter gets fault and requires troubleshooting, please contact your
distributor or dealer directly. Alternatively, feedback briefly to SAJ service
hotline for logging and send your warranty card to our service department by
fax/email to process the warranty claim.
