SAJ R5-3K-T2 User Manual Download Page 50

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Series

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Chapter 7 Fault Code and Troubleshooting

Error Code

Explanation

Relay Error Master

Storer Error Master

High Temperature Master

Low Temperature Master

nterior Communication Error

Master

GFCI Devices Error Master

DCI Devices Error Master

Current Sensor Error Master

09/11/13

L1/L2/L3 Over Voltage Master

10/12/14

L1/L2L3 Low Voltage Master

15/16/17

L1/L2/L3 High Average Voltage of 10 minutes Master

18/20/22

L1/L2/L3 Over Frequency Master

19/21/23

L1/L2/L3 Low Frequency Master

24/25/26

L1/L2/L3

Grid Lost Error Master

GFCI Error

Master

28/29/30

L1/L2/L3 DCI Error Master

Insulation Error Master

Unbalanced Bus Voltage Master

Over Bus Voltage Master

Under Bus Voltage Master

35/36/37

L1/L2/L3

Overcurrent Master

Bus Hardware Overvoltage Master

39/40

PV1

/PV2

Hardware Overcurrent Master

41/42/43

L1/L2/L3

Hardware Overcurrent Master

45/46/47/48

Fan 1/2/3/4 Error Master

Loss of communication between Power Meter and Control

Summary of Contents for R5-3K-T2

Page 1: ...R5 Series 1...

Page 2: ...nd safety Please follow the instructions of this manual so that we can ensure delivery of our professional guidance and wholehearted service Customer orientation is our forever commitment We hope this...

Page 3: ...ION 8 3 1 APPLICATION SCOPE OF PRODUCTS 8 3 2 SPECIFICATION FOR PRODUCT MODEL 9 3 3 OVERVIEW OF PRODUCTS 9 3 4 DATASHEET 11 CHAPTER 4 INSTRUCTIONS FOR INSTALLATION 18 4 1 SAFETY INSTRUCTIONS 18 4 2 PR...

Page 4: ...UCTIONS 39 6 1 INTRODUCTION OF HUMAN COMPUTER INTERFACE 39 6 2 MONITORING OPERATION 40 6 3 SETTING REACTIVE POWER CONTROL 47 CHAPTER 7 FAULT CODE AND TROUBLESHOOTING 49 CHAPTER 8 ROUTINE MAINTENANCE 5...

Page 5: ...ER indicates a hazardous situation which if not avoided will result in death or serious injury WARNING WARNING indicates a hazardous situation which if not avoided can result in death or serious injur...

Page 6: ...energy storage capacitors completely discharged after disconnecting from power source WARNING The installation service recycling and disposal of the inverters must be performed by qualified personnel...

Page 7: ...R5 Series 6 NOTICE Public utility only The solar inverter is designed to feed AC power directly to the public utility power grid do not connect AC output of the inverter to any private AC equipment...

Page 8: ...o not touch metal plate housing during operating An error has occurred Please go to Chapter 9 Troubleshooting to remedy the error This device shall not be disposed of in residential waste Please go to...

Page 9: ...equirements of public grid and send the AC into the grid Figure 3 1 shows the structural diagram of the typical application system of R5 inverter Figure 3 1 R5 series application Name Description Rema...

Page 10: ...ents rated power XkW of inverter for example 4K means 4kW T means three phase 2 represents the inverter has the function of dual MPPT 3 3 Overview of products The dimensions of R5 series products is s...

Page 11: ...R5 Series 10 Figure 3 3 Dimensions of R5 13K 15K T2 Figure 3 4 Dimensions of R5 17K 20K T2...

Page 12: ...of MPPT 2 DC Switch Integrated Output AC Rated AC Power W 3000 4000 5000 6000 Max AC Power VA 1 3300 4400 5500 6600 Rated AC Current A 230Vac 4 4 5 8 7 3 8 7 Max AC Current A 5 0 6 7 8 4 10 0 Current...

Page 13: ...toring AFD Interface AC Connection Plug in connector DC Connection MC4 Human Machine Interface LED Bluetooth Wi Fi APP Communication Port RS232 USB RS485 RJ45 Communication Mode Wi Fi GPRS 4G Optional...

Page 14: ...R5 Series 13 Applicable Standard CQC NB T 32004 EN 62109 1 2 EN 61000 6 1 2 3 4 EN50438 EN50549 C10 C11 IEC 62116 IEC 61727 RD 1699 UNE 206006 UNE 206007 1 CEI 0 21 G98 Manufacturing country China...

Page 15: ...d AC Power W 8000 9000 10000 12000 Max AC Power VA 1 8800 9900 11000 12000 Rated AC Current A 230Vac 11 6 13 1 14 5 17 4 Max AC Current A 13 4 15 0 16 7 18 2 Current Inrush A 60 Max AC Fault Current A...

Page 16: ...USB RS485 RJ45 Communication Mode Wi Fi GPRS 4G Optional General Data Topology Transformerless Consumption at Night W 0 6 Consumption at Standby W 10 Operating Temperature Range 40 60 45 C to 60 C wi...

Page 17: ...5000 17000 20000 Max AC Power VA 1 14300 16500 18700 22000 Rated AC Current A 230Vac 18 9 21 8 24 7 29 0 Max AC Current A 21 7 25 0 28 4 33 4 Current Inrush A 77 90 Max AC Fault Current A 52 63 Max AC...

Page 18: ...perating Temperature Range 40 60 45 C to 60 C with derating Cooling Method Natural Convection Ambient Humidity 0 100 Non condensing Altitude 4000m 3000m power derating Noise dBA 29 Ingress Protection...

Page 19: ...ropriate installation environment may jeopardize the life span of the inverter Installation directly exposed under intensive sunlight is not recommended The installation site must be well ventilated 4...

Page 20: ...lly or tilted backwards by max 15 Never install the inverter tilted forwards sideways horizontally or upside down Considering convenience for maintenance please install the equipment at a position in...

Page 21: ...e Ensure additional ventilation when necessary To make sure the installation spot is suitably ventilated if multiple SAJ on grid solar inverters are installed together the following safety clearance i...

Page 22: ...l of R5 3K 4K 5K 6K 8K 9K 10K 12K T2 280 130 42 5 65 2 17 6 403 32 5 15 23 8 16 3 16 8 85 375 14 14 Figure 4 4 Dimensions of rear panel of R5 13K 15K T2 453 425 320 130 42 5 17 6 85 3 16 8 14 14 Figur...

Page 23: ...drill 3 holes in the wall in conformity with position marked in Figure 4 6 Figure 4 7 Figure 4 8 and then place expansion tubes in the holes using a rubber mallet Figure 4 6 Drill holes dimensions of...

Page 24: ...The panels should be mounted in the mounting position by screws as shown in Figure 4 9 Figure 4 9 Mount the rear panel 4 4 4 Mount the Inverter Carefully mount the inverter to the rear panel as shown...

Page 25: ...R5 Series 24 Figure 4 10 Mount inverter Fig 4 11 Fasten the inverter and hanging panel with screws...

Page 26: ...lock could be added to the inverter and hanging panel Diameter of the lock hole is 6 0mm and anti theft lock of which the diameter of lock hook is 5 0mm is recommended Users should prepare anti theft...

Page 27: ...electricity shock When power on the equipment should be in conformity with national rules and regulations The direct connection between the inverter and high voltage power systems must be operated by...

Page 28: ...ce Figure 5 1 Electrical interface of R5 3K 4K 5K 6K 8K 9K 10K 12K T2 Code Name A DC Switch B Decompression Valves C DC Input D RS232 Communication GPRS Wi Fi 4G E Ground Connection F RS485 Communicat...

Page 29: ...R5 Series 28 Figure 5 2 Electrical interface of R5 13K 15K T2 Figure 5 3 Electrical interface of R5 17K 20K T2...

Page 30: ...ed value 6 0 10 0 6 0 5 3 6 7 Table 5 3 Recommended power grid connecting cable specification If the grid connection distance is too far please select an AC cable with larger diameter as per the actua...

Page 31: ...l be displayed on the screen of inverter Wi Fi communication module until the error being solved and inverter functioning properly 2 Feed the AC cable through the AC waterproof hole Figure 5 5 Feed ca...

Page 32: ...nding line screw in the grounding port of inverter enclosure in clockwise direction and make sure it is screwed up tightly Fig 5 9 Inverter ground protection 2 Screw off the screws at the AC output wi...

Page 33: ...n up the AC waterproof nut Fig 5 11 Tighten up AC interface protective cover and the locker 5 3 3 External AC Circuit Breaker and Residual Current Device Please install a 4P circuit breaker to ensure...

Page 34: ...onnected the action current should be 300mA or higher Inverter type Recommended breaker specification R5 3K 3 6K 4K 5K 6K T2 16A R5 8K 9K 10K T2 32A R5 15K T2 40A R5 17K 20K T2 63A Notice Do not conne...

Page 35: ...onnection of cables Please connect the positive connector to the positive side of the solar panels and connect the negative connector to the negative side of the solar side Be sure to connect them in...

Page 36: ...ted enclosure a click sound should be heard when the contact cable assembly is seated correctly 6 Fasten the lock screws on positive and negative connectors into respective insulated enclosure and mak...

Page 37: ...Function 1 White orange NC 2 Orange GND_W 3 White green 7V_W 4 Blue NC 5 White blue NC 6 Green NC 7 White brown RS485 A 8 Brown RS485 B Table 5 6 RS485 pin port definition To comply with Australian an...

Page 38: ...se Modes DRM Mode Corresponding pins Requirement DRM0 5 6 The inverter is on standby mode Figure 5 16 DRM0 mode Figure5 17 RS232 pin Pin Number Description Function 1 7V Power supply 2 RS 232 TX Send...

Page 39: ...r AC side and DC side voltage have met the inverter start voltage 3 Turn ON DC switch if applicable LED indicators will be lit up 4 Inverter is in self testing mode if inverter has met all the grid co...

Page 40: ...ow Always light on The inverter is just on power B Green Flicker 1 s time The inverter is in the initialization or waiting state Always light on The inverter is in normal on grid state Red Always ligh...

Page 41: ...rch for eSolar O M in App Store and download this App Users using Android system could search for eSolar O M in Google play and download this App For iOS Android system you could visit SAJ official we...

Page 42: ...bile Bluetooth Next step Bluetooth WiFi Cloud 3 Choose next step search for equipment click the Bluetooth name matched with the inverter ex R5 4K T2 00001 4 Connect successfully set country and grid c...

Page 43: ...mobile Bluetooth Next step Bluetooth WiFi Cloud 3 Choose next step search for equipment click the Bluetooth name matched with the inverter ex R5 4K T2 00001 4 Connect successfully set country and grid...

Page 44: ...version Slave board firmware version could be checked Device info Bluetooth R5 4K T2 00001 R5T2043G1815E00001 Inverter model Module SN code Module firmware version Communication board firmware version...

Page 45: ...info Battery information CT1 CT2 CT3 N V N V N V N A N A N A N W N W N W Fig 6 4 Running information 3 Click Power info Current power today energy monthly energy yearly energy total energy could be c...

Page 46: ...evice info Bluetooth R5 4K T2 00001 R5T2043G1815E00001 Datetime 2018 11 10 18 16 00 No Err73 Content XXXX 2 Datetime 2018 11 09 18 16 00 No Err73 Content XXXX 1 Basic info Running info Power info Even...

Page 47: ...n Communication board firmware version Main board firmware version Slave board firmware version could be checked 2 Click Running info PV information voltage and current at PV terminal Grid power infor...

Page 48: ...tive Power Control 6 3 1 Setup Fixed Power Factor mode The characteristic power factor curve for cos P Power response mode varies the displacement power factor of the output of the inverter in respons...

Page 49: ...n during installation You can choose a state regulation compliance with your local grid via eSolar WiFi D module or eSolar O M APP 2 Log in to eSolar O M APP click Local Connection for connection proc...

Page 50: ...L3 High Average Voltage of 10 minutes Master 18 20 22 L1 L2 L3 Over Frequency Master 19 21 23 L1 L2 L3 Low Frequency Master 24 25 26 L1 L2 L3 Grid Lost Error Master 27 GFCI Error Master 28 29 30 L1 L...

Page 51: ...ter 84 PV Input Error Master 86 DRM0 Error Master Table 7 1 Error Code General troubleshooting methods for inverter are as follows Fault Information Troubleshooting Relay Error If this error occurs fr...

Page 52: ...e mentioned are in normal please contact your distributor or call SAJ technical support Grid Lost Error Check the connection status between the AC side of the inverter and the grid if the above mentio...

Page 53: ...tween control board and display board If the above mentioned are in normal please contact your distributor or call SAJ technical support Null line to earth voltage fault Check if connection of the AC...

Page 54: ...r dealer and it must be disposed carefully by an approved collection and recycling facility in your area Chapter 10 Contact SAJ Guangzhou Sanjing Electric Co Ltd SAJ Innovation Park No 9 Lizhishan Roa...

Page 55: ...warranty period in 18 months from the date of settlement or 30 months from the date of shipment from SAJ by providing the serial number of the unit and purchased receipt whichever is shorter You can...

Page 56: ...or message on eSolar Portal if available or any information which would be helpful to determine the defect 5 Detailed information about the entire system battery circuits etc 1 4 After receiving above...

Page 57: ...gging the faulty product Logistic fee Cost of delivery tariff and other derived expense when defective products are sent from user to SAJ or and repaired products are sent from SAJ to user 1 6 Exclusi...

Page 58: ...Company as soon as the container packaging is unloaded and such damage is identified Failure to follow any all of the user manual the installation guide and the maintenance regulations Improper use or...

Page 59: ...please complete the below forms and send this page to SAJ attached with the Customer s invoice For customer to fill in Name City Country Zip Tel Fax E mail Information on device Device type Serial No...

Page 60: ...R5 Series 59 For installer to fill in Modules used Modules per string No of string Installation company Contractor license number Company City Country Zip Tel Fax E mail Signature Date...

Page 61: ...R5 Series 60...

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