Sailor 150 FleetBroadband Installation Manual Download Page 50

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Chapter 6: Troubleshooting

TT-98-129218-A

Status signaling

Status signaling

Overview

The SAILOR FleetBroadband system uses event messages and a light indicator for Power to display
the status of the system.

Power indicator

The Power indicator is placed above the SIM slot in the connector panel.

The Power indicator has the following functions:

Behavior

Meaning

Steady green

Power OK.

Flashing green

The terminal is powering up.

Flashing orange

The terminal is closing down.

Off

No power.

Summary of Contents for 150 FleetBroadband

Page 1: ...INSTALLATION MANUAL SAILOR 150 FleetBroadband...

Page 2: ...tp extranet thrane com Thrane Thrane is not responsible for the content or accuracy of any translations or reproductions in whole or in part of this manual from any other source Trademark acknowledgem...

Page 3: ...that nobody gets closer than the recommended minimum safety distance On the SAILOR 150 FleetBroadband the minimum safety distance on the focal line to the antenna panel is 0 6 m based on a radiation l...

Page 4: ...e malfunction of the equipment Power supply The voltage range is 10 5 32 V DC 14 A 5 5 A It is recommended that the voltage is provided by the 24 V DC power bus on the ship Be aware of high start up p...

Page 5: ...the user manual for this system and the user manual for the IP handset both listed in the next section This manual has the following chapters System units contains a short description of each main uni...

Page 6: ...le in cross references Example For further information see Connecting Cables on page Title and description Document number SAILOR 150 FleetBroadband User Manual Explains how to set up and use the SAIL...

Page 7: ...antenna 12 Placing the terminal 15 Installing the terminal 16 Chapter 3 Connecting power Power source 19 Power cable selection 19 Connecting power 22 Chapter 4 Hardware interfaces The connector panel...

Page 8: ...ransmitters 49 SAILOR 150 FleetBroadband terminal 50 Measuring the ship source impedance 54 Appendix C Grounding and RF protection Why is grounding required 55 About marine DC systems 56 About marine...

Page 9: ...ral unit in the system It contains all user interfaces and handles all communication between the BGAN antenna and the local communication units phones computers etc The terminal supplies 18 29 V DC to...

Page 10: ...ntenna 2 SAILOR 150 FleetBroadband antenna The SAILOR 150 FleetBroadband antenna is a BGAN mechanical tracking antenna All communication between the antenna and terminal passes through a single coaxia...

Page 11: ...set connects to the LAN interface of the terminal and is power supplied with Power over Ethernet PoE through the LAN interface For further information on the IP handset refer to the user manual for th...

Page 12: ...150 FleetBroadband antenna TT 3670A Thrane IP Handset Cradle wired Power cable Antenna cable LAN cable Getting Started kit including Quick Guide SAILOR 150 FleetBroadband CD including electronic versi...

Page 13: ...of thumb any obstruction that subtends an angle of less than 3 at the antenna has limited effect The table below gives a guideline for obstruction sizes that will cause limited degradation Radiation...

Page 14: ...n frequency and pulse length shape vary from radar to radar Further the antenna is typically placed in the near field of the radar antenna and reflections from masts decks and other items in the vicin...

Page 15: ...and system The presence of one or more X band radars within a radius up to 100 m could cause a minor degradation of the signal to noise ratio during high speed and data calls The degradation will be m...

Page 16: ...n beam and down to a few meters inside the main beam However simple GPS receivers with poor frequency discrimination could be affected at longer range typically 10 m It is always recommended to test t...

Page 17: ...t should be fitted with the dedicated mounting kit available from Thrane Thrane Assemble the mast mount kit according to the assembly instruction included with the kit The mast mount kit interfaces to...

Page 18: ...uency above 30 Hz It is recommended to shorten the mast length as much as possible to obtain higher frequencies Alternatively mount stays or wires to stabilize the mast further High masts or installat...

Page 19: ...on the mast dimensions The mast mount kit interfaces to a 1 tube OD 48 3 mm absolute maximum OD 52 mm Masts with larger diameters must be tapered and the upper part of the tube approximately 50 mm mu...

Page 20: ...lines A coaxial cable for connection between the antenna and terminal is delivered with the system If you need a different cable make sure that the cable meets the requirements Preferably choose one o...

Page 21: ...sight Place the antenna with free line of sight in all directions to ensure proper reception of the satellite signal Do not place the antenna close to large objects that may block the signal Water in...

Page 22: ...the satellites When the antenna is mounted directly on the hull it may be difficult to obtain line of sight especially down to 60 which is the maximum rotation angle pitch and roll for the SAILOR 150...

Page 23: ...ion where the ambient temperature may exceed 50 C we recommend placing the terminal where unintentional contact is avoided If the maximum ambient temperature does not exceed 50 C the terminal can be p...

Page 24: ...ector at both ends For information on antenna grounding see Antenna grounding on page 12 Ground stud To ensure that the terminal is grounded also if the cable is disconnected from the terminal connect...

Page 25: ...e terminal using cable strips To mount the Basic cable support do as follows 1 Remove the two rubber washers from the bottom of the terminal at the connector panel end The threaded bushes underneath t...

Page 26: ...as described in Mounting the Basic cable support on page 17 1 Mount the terminal with the Basic cable support on the bulkhead by inserting four screws through the holes in the mounting bracket and int...

Page 27: ...A fuse or circuit breaker Power cable selection Source impedance The length of the power cable depends on the type of cable used and the source impedance of the DC power installation in the ship The m...

Page 28: ...sitive and negative supply wires must be installed closely together side by side to keep cable inductance low Ensure that cable inductance for the selected cable at the desired length is below the 50...

Page 29: ...n in Measuring the ship source impedance on page 54 2 Then find the resistance per meter for the cable type you are going to use For 4 mm2 AWG 11 the value is 4 m m at 20 C For 1 5 mm2 AWG 15 the valu...

Page 30: ...further information see Connecting to the ignition on page 22 For information on pin out see DC power input on page 26 For specifications of the DC input on the terminal see SAILOR 150 FleetBroadband...

Page 31: ...onnecting a Remote on off switch The terminal has a remote on off function When the terminal power switch is in the on position you can remote control the power function By installing a switch that ca...

Page 32: ...nnectors 1 Antenna connector TNC 1 Phone connector 2 LAN connectors with Power over Ethernet PoE 1 DC power input connector for connection to 10 5 32 V DC with optional remote on off 1 Input Output co...

Page 33: ...nnects to the TT 3050C antenna in the SAILOR 150 FleetBroadband system The antenna connector on the terminal is a TNC female connector placed in the connector panel fFor information on cables and how...

Page 34: ...r information on power recommendations and how to connect see Connecting power on page 19 Pin out The power connector is a Mixed D Sub connector 7W2 control pin male power pin male The below table sho...

Page 35: ...erminal has a ground stud with a wing nut The ground stud is located in the connector panel and is used for grounding the terminal For information on how to ensure proper grounding of the terminal see...

Page 36: ...has one RJ 11 port which can be used for connection of an analog phone Pin out The Phone connector is an RJ 11 6 4 female connector The table and figure below show the connector outline and pin assig...

Page 37: ...ith a floating 48 V DC supply 44 57 V DC Therefore the interfaces are not galvanically separated from each other Both Tx signals are DC connected to the Positive PoE Voltage and both Rx signals to the...

Page 38: ...is the last to be closed down Note that the handset and terminal must be set up to be able to communicate with each other For further information refer to the user manual for the handset The maximum...

Page 39: ...ivery Pin out The figure and table below show the connector outline and pin assignments Pin number Connection Default configurationa a The default functions of the I O pins are described in the next s...

Page 40: ...the call is released the pin is disconnected open Pin 4 Radio silence input Default setting Active Low By default pin 4 is activated when externally connected to Ground When pin 4 is activated the te...

Page 41: ...s provided by your Airtime Provider Insert the SIM card as follows 1 Open the SIM cover in the left side of the connector panel 2 Insert the SIM card into the SIM slot Place the card with the chip sid...

Page 42: ...e the SIM card and close the cover for the SIM slot Note When the SIM card is removed you cannot use the BGAN menu of the IP handset nor make calls or start data sessions Only emergency calls are allo...

Page 43: ...he standby current is max 15 mA when the ignition is off For information on how to connect to the ignition refer to Connecting to the ignition on page 22 You must set up the ignition function in the w...

Page 44: ...f To switch off the terminal change the position of the power switch again To switch off using the Ignition function leave the On Off switch in the connector panel in the position On and turn off the...

Page 45: ...set Select the BGAN menu select ENTER PIN and enter the user name and password for the terminal Then enter the PIN for the terminal Wrong PIN Analog phone If instead of the busy tone or dialing tone y...

Page 46: ...Enter the PUK followed by a new PIN of your own choice The PIN must be from 4 to 8 digits long If you enter a wrong PUK 10 times the SIM card will no longer be functional and you have to contact your...

Page 47: ...interface The built in web interface is used for easy configuration and daily use You access the web interface from a computer connected to the terminal using an Internet browser No installation of s...

Page 48: ...leshooting 6 Reset button How to access the Reset button The terminal has a Reset button placed next to the SIM slot behind the SIM cover The functions of this button is described in the next section...

Page 49: ...system While the terminal is booting press and hold the Reset button For service use only The bootloader initiates software upload This firmware upload procedure is only to be used if the other proced...

Page 50: ...d a light indicator for Power to display the status of the system Power indicator The Power indicator is placed above the SIM slot in the connector panel The Power indicator has the following function...

Page 51: ...interface All events are logged in the event log For information on the event log see Event log on page 43 Logging of events Diagnostic report When contacting Thrane Thrane A S for support please incl...

Page 52: ...radle wired Spare parts For information on available spare parts log on to the Thrane Thrane Extranet and enter the eShop at http shop thrane com Item Part number SAILOR 150 FleetBroadband antenna 403...

Page 53: ...awings for the Thrane IP Handset refer to the manual for the IP handset Item Specification Rx Freq Band TX Freq Band 1525 0 1559 0 MHz 1626 5 1660 5 MHz Channel spacing 1 25 kHz Antenna element gain R...

Page 54: ...85 C Operating humidity 100 condensing Ice survival Up to 25 mm of ice Wind load max Normal operation with relative average wind velocity up to 200 km h 56 m s 108 knots Vibration operational Random s...

Page 55: ...g to MIL STD 810F 505 4 Air Pressure operational 1500 m AMSL Air Pressure transport 4572 m AMSL MIL SPEC 810E 500 4 Ship motions MAX Roll 30 period 4 sec 0 7 g tangential Pitch 15 period 3 sec 0 6 g t...

Page 56: ...Appendix B Technical specifications TT 98 129218 A SAILOR 150 FleetBroadband antenna 48 Antenna outline dimensions Weight 3 94 kg 8 7 lbs Dimensions are in mm...

Page 57: ...29218 A Minimum distance to transmitters 49 Minimum distance to transmitters The table below shows the minimum recommended distance to transmitters in the frequency range below 1000 MHz Recommended di...

Page 58: ...4 kbps AMBE 2 UP to 150 kbps Standard data Up to 160 characters Antenna interface One connector TNC female 1525 to 1559 MHz 94 dBm to 64 dBm 1626 5 to 1660 5 MHz 9 dBm to 11 dBm Power supply 18 29 V D...

Page 59: ...32 V DC 14 A 5 5 A Max source impedance 85 m at 12 V 500 m at 24 V Maximum 20 A at 24 V 5 ms start up Maximum power consumption 75 W Power consumption Idle no waves Idle w waves FTP transfer w waves...

Page 60: ...Appendix B Technical specifications TT 98 129218 A SAILOR 150 FleetBroadband terminal 52 Outline dimensions SAILOR 150 FleetBroadband terminal Connector panel top view and end view...

Page 61: ...Appendix B Technical specifications TT 98 129218 A SAILOR 150 FleetBroadband terminal 53 Side view and bottom view Weight 2 2 kg Dimensions are in mm...

Page 62: ...V DC system and measure the source impedance of the ship installation as described below 1 Measure the voltage without load R var disconnected 2 Set the current to e g 1 A by adjusting R var 3 Measure...

Page 63: ...equipment Safety First of all grounding of the system is required for safety reasons In the event of a lightning strike at the antenna a proper grounding of the system will provide a low resistance p...

Page 64: ...m Two wire Return System This configuration implies that no part of the circuit in particular the battery negative is connected to any ground potential or equipment The system is totally isolated and...

Page 65: ...tial typically at the engine negative terminal This is done in order to polarize the DC electrical system Note This arrangement is not suitable for steel and aluminum vessels as this might cause elect...

Page 66: ...Corrosion System Ground Bonding arrangement that ensures equal electrical potential for all dissimilar underwater metal parts and provides galvanic protection by means of sacrificial anodes AC Ground...

Page 67: ...when securing the mounting bolts and seal the joint with protective coating to avoid corrosion If you are using vibration isolators at the bolts the grounding connection between the mounting surface a...

Page 68: ...can be established either at the hull recommended or at a dedicated RF ground if available alternative However bear in mind that the antenna ground connection is to be made at the same electrical grou...

Page 69: ...g kit A tinned heavy gauge wire min 6 mm2 can be used for this purpose see page 64 Note The antenna must be electrically isolated at its mounting bolts by means of shoulder bushes and washers ensuring...

Page 70: ...na The terminal provides galvanic isolation as required from its input power terminals to the chassis grounding stud This way the isolated grounding arrangement is maintained Grounding the antenna If...

Page 71: ...e electrical ground potential as the terminal see Grounding the antenna Grounding the antenna If the mounting base of the antenna is electrically connected to any other ground potential than the termi...

Page 72: ...me electrical ground potential as the terminal see Grounding the antenna Grounding the antenna If the mounting base of the antenna is electrically connected to any other ground potential than the term...

Page 73: ...s must be a marine approved type e g the DuraSeal series from Raychem Ground cable connection The ground cable must be mounted parallel and in close proximity to the shielded coax cable thus minimizin...

Page 74: ...In the below drawing vibration isolators are mounted At the other end connect the ground cable at the terminal grounding kit Vibration isolator Plain washer stainless steel Spring washer stainless st...

Page 75: ...on all four mounting bolts including the bolt securing the ground cable The ground cable must be connected at one of the mounting grounding bolts on the antenna as illustrated below Remember to seal t...

Page 76: ...ut increases the impedance in relation to common mode RFI Recommendations Use 1 5 pcs hinged clamp cores e g the RFC or SFC series from Kitagawa mounted on the antenna cable near the antenna Electrost...

Page 77: ...voice menus and other advanced calling services All wireless phones use DTMF dialing E ESD ElectroStatic Discharge G GPIO General Purpose Input Output H HF High Frequency The frequency band between 3...

Page 78: ...st sequence that runs every time the system is powered up or reset PUK Pin Unblocking Key R RF Radio Frequency Electromagnetic wave frequencies between about 3 kilohertz and about 300 gigahertz includ...

Page 79: ...th the functionality of a very basic form of FTP Since it is so simple it is easy to implement in a very small amount of memory TNC Threaded Neill Concelman A type of RF connector used for terminating...

Page 80: ...tenna 48 terminal 52 discrete I O interface 31 distance antenna to GPS receiver 8 antenna to radar 6 antenna to transmitters 49 between Inmarsat antennas 8 E electrostatic discharge recommendations 68...

Page 81: ...ntering with IP handset 37 pin out analog phone interface 28 antenna interface 25 DC power input 26 discrete I O interface 31 LAN interface 30 placing the antenna 5 placing the terminal 15 PoE 29 pole...

Page 82: ...e 15 terminal cable support 17 grounding 16 grounding recommendations 59 installation location 15 installing 16 introduction 1 outline and dimensions 52 timber hulls grounding 64 tools for operation 3...

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