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Copyright. Sygnal 2018
9. Warranty key points in large print.
Sygnal HVAC systems used in human comfort applications are covered by a parts and labour on-site warranty
as explained in detail later in this document. Sygnal is committed to making sure that our clients get years of
trouble free operation from what we believe to be the world’s best residential concealed ducted air
conditioning system. Like all warranty policies the Sygnal HVAC warranty provides peace of mind for clients
and details the rights and responsibilities of Sygnal and the client.
HVAC systems like all machines require regular maintenance. If regular maintenance is not completed the
system operation is compromised and although Sygnal systems have many safety systems built into their
operation system longevity will be compromised. In most residential environments a single service per year
completed in accordance with the programmed maintenance schedule is sufficient to ensure that system
performance is not compromised and warranty terms and conditions are met.
Sygnal tracks all activity relating to your system and all other systems no matter where they are installed. This
allows us to make sure that all performance information is passed directly back to our Engineering Team so
that Future Sygnal systems can continue to set a new standard in product reliability. Tracking all system
activity also helps our Service Team identify any environmental factors, unusual activity or a repeat faults. To
achieve the required level of tracking to provide peace of mind for our clients we require that all systems are
registered on the Sygnal website within the first twelve months of operation. Immediately on completion of
the online registration form a unique identifier will be sent to the nominated email address, your system
warranty will be extended from twelve months to six years from date of manufacture or five years from date
of installation (whichever expires first).
1. Register your system:
https://www.sygnal.com.au/register-your-system
2. Keep your system well maintained (If a fault occurs due to lack of maintenance or would have been rectified
sooner if noted during programmed maintenance your claim may be declined or reduced).
3. Be mindful of possible travel charges (is there an appointed service agent within 100km from your home?).
4. Be mindful of broader system components that are not unmanufactured by Sygnal and may have different
warranty terms and conditions (This may include iPads, motorised dampers, three phase soft start modules,
ductwork, diffusers and grilles).
5. Be mindful that in the rare event that a failure occurs the replacement component is covered by twelve
months or the remaining term of the system wide warranty whichever is the longest. System Registration
System Registration
Registration No. ………………………………………………………. Date Issued. ………………………………………………………………….
