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BES920

the

 Dual Boiler

Instruction Booklet

Summary of Contents for the Dual Boiler BES920

Page 1: ...BES920 the Dual Boiler Instruction Booklet...

Page 2: ...S 3 We recommend safety first 7 Features of your new appliance 8 Know your new appliance 10 Operating your new appliance 21 Coffee making tips preparation 24 Care cleaning 28 Troubleshooting 33 Coffee...

Page 3: ...oulded mains plug on the supply cord Should you need to change this plug please complete the rewiring as follows after safe disposal of the moulded plug Please note that a cut off plug inserted into a...

Page 4: ...er or where it could touch a heated oven This appliance can be used by children aged from 8 years and above if they have been given supervision or instruction concerning use of the appliance in a safe...

Page 5: ...h with a rated residual operating current not exceeding 30mA be installed in the electrical circuit supplying the appliance See your electrician for professional advice SPECIFIC INSTRUCTIONS FOR THE S...

Page 6: ...Cleaning SAVE THESE INSTRUCTIONS WE RECOMMEND SAFETY FIRST The symbol shown indicates that this appliance should not be disposed of in normal household waste It should be taken to a local authority wa...

Page 7: ...n even extraction Programmable Dual Pumps Dedicated espresso and steam boiler pumps help maintain constant pressure throughout extraction Programmable Shot Temp Allows user to adjust water temperature...

Page 8: ...ss steel portafilter I Convection heated 6 cup warming tray J Manual and programmable 1 2 cup volume controls K Easy to operate steam lever for instant and continuous steam L Dedicated hot water outle...

Page 9: ...holder with filter U Cleaning disc V Allen key W Cleaning tool X Espresso cleaning tablets Y Water hardness test strip Z Razor precision dosing tool LCD INTERFACE Display Modes Shot Temp Shot Clock Ti...

Page 10: ...into place Slide the water tank into position and lock into place NOTE To purchase water filters visit sageappliances com FIRST USE Initial Start Up Fill tank with cold tap water Dip Water Hardness T...

Page 11: ...E during START UP AUTO OFF The machine will turn off completely if not used for a continuous 20 minutes period LCD INTERFACE Display modes 3 modes can be displayed on the LCD screen Shot Temp Shot Clo...

Page 12: ...the pre programmed duration 30secs The extraction will start using the low pressure pre infusion The machine will stop after 2 CUP volume has been extracted and will return to STANDBY mode MANUAL The...

Page 13: ...WATER dial to OPEN position The Hot Water LED will be On To turn HOT WATER off rotate the HOT WATER dial to CLOSED position The machine will return to STANDBY mode NOTE You cannot run hot water and e...

Page 14: ...t NOTE 1 2 cup volumes use duration to control espresso volume as default setting Access the Advanced Menu page 17 if you wish to use Volumetric controls for these volumes SHOT VOLUME 1 CUP Volume Pro...

Page 15: ...origin of the coffee beans their freshness and degree of roast We recommend a temperature range of between 90 C 95 C for optimal flavour Press EXIT button Machine will beep once to confirm setting AUT...

Page 16: ...tton until SET CLOCK icon flashes The current Clock Time will be displayed on the LCD screen Press UP or DOWN arrow to adjust the time Press EXIT button Machine will beep once to confirm setting CLEAN...

Page 17: ...ain to stop extraction This function can be used to manually control the pre infusion duration ACCESS ADVANCED MENU To access the Advanced Menu With machine OFF press and hold the 1 CUP button then pr...

Page 18: ...ure to texture larger volumes of milk Press MENU to Select STEAM Use UP and DOWN arrows to select required steam temperature Press MENU to set Machine will beep once to confirm selection Machine Audio...

Page 19: ...ing At START UP The machine will not enter START UP mode when the STEAM LEVER is in the OPEN position and the STEAM LED is flashing Move the STEAM LEVER to the CLOSED position for the machine to enter...

Page 20: ...when 200 extractions have been carried out since the last clean cycle The CLEAN ME icon will be displayed on the LCD screen the next time the machine enters START UP mode For information on how to cl...

Page 21: ...le cups or mugs DUAL WALL Filter Baskets Use Dual Wall filter baskets if using pre ground coffee Dual Wall filter baskets regulate the pressure and help to optimise the extraction regardless of the gr...

Page 22: ...d repeat above steps PURGING THE GROUP HEAD Before placing the portafilter into the group head run a short flow of water through the group head by pressing and holding the 1 CUP button This will purge...

Page 23: ...R EXTRACTED BITTER s ASTRINGENT TOO COARSE UNDER 20 SEC UNDERDEVELOPED s SOUR UNDER EXTRACTED EXTRACTION GUIDE Keep the tip at or slightly below the surface continuing to maintain the vortex Texture t...

Page 24: ...use INSTALLING WATER FILTERS Soak filter in a glass of water for 5 minutes Rinse the filter and mesh under running water Assemble filter into filter holder Set replacement date forward 2 months Instal...

Page 25: ...1 cup filter basket Insert portafilter into the group head Press the 1 CUP button to build pressure in the basket Repeat several times to remove residual coffee oils in the espresso water paths CLEANI...

Page 26: ...w to the dESC then press MENU to confirm 2 Empty Boilers a Remove the grey silicone cover on the lower front panel marked DESCALE ACCESS REMOVE DESCALE ACCESS DESCALE ACCESS DESCALE ACCESS DESCALE ACC...

Page 27: ...over the drip tray to stop steam escaping c Empty boilers by repeating steps 2c and 2d d Empty drip tray and insert back to place e Empty water tank then rinse and fill with clean water to the MAX lin...

Page 28: ...ine is ready Water tank is empty Fill Tank Water tank not fully inserted locked Push water tank in fully and close the latch FILL TANK displayed on LCD but water tank is full Water tank is not fully i...

Page 29: ...se contact Sage Customer Service or go to sageappliances com Espresso just drips from the portafilter spouts Coffee is ground too finely Use slightly coarser grind Too much coffee in the filter basket...

Page 30: ...e suggestions do not help check the machine Place an EMPTY Dual Wall filter basket into the portafilter either 1 CUP or 2 CUP Press the MANUAL button If the pressure gauge reads over 5 bar the machine...

Page 31: ...There are coffee grounds around the filter basket rim Clean excess coffee from the rim of the filter basket to ensure a proper seal in group head Filter basket rim is wet or underside of portafilter l...

Page 32: ...een instead of leaving it in the filter basket Pumps continue to operate Steam is very wet Hot water outlet leaks Using de mineralised or distilled water which is affecting how the machine is designed...

Page 33: ...att consists of a single espresso with textured milk and approx 10mm of foam MACCHIATO Traditionally served short the macchiato is also poured as a long black with a dash of milk or a dollop of textur...

Page 34: ...Kundendienst besuchen Sie bitte www sageappliances com Registered in Germany No HRB 81309 AG D sseldorf Registered in England Wales No 8223512 Aufgrund kontinuierlicher Produktverbesserungen kann das...

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