Sage SMART OVEN PRO Instruction Book Download Page 26

26

Troubleshooting

POSSIBLE PROBLEM

EASY SOLUTION

Oven will not switch "ON".

• 

Check that the power plug is securely inserted into the outlet.

• 

Insert the power plug into an independent outlet.

• 

Insert the power plug into a different outlet.

• 

Reset the circuit breaker if necessary.

I would like to have the oven 
LCD default settings back.

• 

The oven will remember the last setting used for each function unless 
you remove the plug from the power outlet.

• 

To restore the oven’s default settings for each function, remove the 
plug from the power outlet. Wait 5 seconds, then plug back in.

The LCD display light has  

gone out.

• 

The oven goes into standby mode if not used for 10 minutes. When 
in standby mode, the LCD screen will cease to illuminate, however all 

function options will still be visible.

• 

To re-activate the oven out of standby mode, press the START/
CANCEL button on the control panel, or turn any dial. The LCD 

screen will re-illuminate.

The pizza does not cook evenly.

• 

Some large pizzas may brown unevenly in compact ovens. 
Open the oven door half way through the cooking time and  

turn the pizza 90 degrees for more even darkness.

The Magnetic Auto-Rack Eject 
comes out too far when I open 
the door.

• 

Always open the door slowly and in a controlled manner when the wire 

rack is inserted into the middle rack height position to prevent the wire 
rack from ejecting too quickly.

I cannot select the FROZEN 

FOODS button.

• 

The FROZEN FOODS button is only selectable during the TOAST, 

CRUMPET, PIZZA and COOKIES functions.

Steam is coming out from the 
top of the oven door.

• 

This is normal. The door is vented to release steam created from high-
moisture content foods such as frozen breads.

The heating elements appear 
to be pulsing.

• 

Element IQ‰ accurately controls the heat inside the oven by pulsing 
the power in the heating elements in short bursts.  
This is normal.

Water is dripping onto the 

bench top from under door.

• 

This is normal. The condensation created from high moisture content 

foods such as frozen breads will run down the inside of the door and 
can drip onto the bench top.

The temperature reading on 

the LCD screen doesn't match 
the temperature measured 
inside the oven.

• 

To ensure the measurements are standardized, the oven temperatures 

have been calibrated in the TOAST position (center of the middle 
rack with no tray in place). Re-check the temperature in this position, 
ensuring not to open the oven door for 10 minutes as heat will escape 
each time the door is opened. Note that the ‘preheat’ alert sounds at 
75% of the target temperature.

Summary of Contents for SMART OVEN PRO

Page 1: ...the Smart Oven Pro Instruction Book BOV820...

Page 2: ...the appliance If you have any concerns please contact your local electricity company Your Sage by Heston Blumenthal appliance includes a BS 13 amp moulded mains plug on the supply cord Should you nee...

Page 3: ...sed a 13 amp fuse should be used Remove and safely discard any packing materials and promotional labels before using the oven for the first time To avoid choking hazard for young children remove and s...

Page 4: ...es such as the included grilling rack and roasting pan that contain hot oil or other hot liquids Do not lay cooking utensils roasting pans or dishes on the glass door Do not leave the door standing op...

Page 5: ...appliance outdoors or for anything other than its intended use Misuse can cause injury If the appliance is to be left unattended cleaned moved assembled or stored always switch the unit off and unplug...

Page 6: ...iance is not intended to be operated by means of external timer or separate remote control system SPECIFIC INSTRUCTIONS FOR BOV820 We recommend the oven is operated on a dedicated circuit separated fr...

Page 7: ...rm Keep bulb away from materials that may burn FOR HOUSEHOLD USE ONLY SAVE THESE INSTRUCTIONS The bulb gets hot quickly Only ever use the light button to turn on the light Do not operate the light if...

Page 8: ...handle E Oven light F Top rack height position GRILL function G Middle rack height position TOAST Crumpet PIZZA and COOKIES functions H Bottom rack height position BAKE ROAST REHEAT WARM and SLOW COO...

Page 9: ...ON dial P TEMPERATURE conversion button Q TEMPERATURE dial toast and crumpet darkness control R TIME dial toast and crumpet slice selection S OVEN LIGHT button T CONVECTION button U FROZEN FOODS butto...

Page 10: ...dry surface Ensure there is a minimum distance of 10cm of space on both sides of the appliance and 15cm above 5 Insert the crumb tray into the oven 6 Unwind the power cord completely and insert the p...

Page 11: ...Darkness 1 7 Slices 1 6 CRUMPET Middle FROZEN FOODS Darkness 4 Slices 4 No Darkness 1 7 Slices 1 6 BAKE Bottom CONVECTION TEMPERATURE CONVERSION 160 C CONVECTION 30 MINS Yes 50 C 230 C Up to 10 00 HR...

Page 12: ...IAL 4 The bottom figure on the LCD screen indicates the preset cooking time for the selected setting For the TOAST and CRUMPET settings it indicates the number of slices Turn the TIME dial to the left...

Page 13: ...ly remove your toasted items Always open the door slowly when the wire rack is in this position to prevent the rack from ejecting too quickly GRILL FUNCTION The GRILL function is ideal for open faced...

Page 14: ...while the bottom figure indicates the preset number of slices 4 5 The darkness setting and number of slices can be adjusted before or during the toasting cycle a The darkness setting is indicated by...

Page 15: ...he TOAST function 5 The darkness setting and number of crumpets can be adjusted before or during the toasting cycle a The darkness setting is indicated by the row of triangles at the top of the LCD sc...

Page 16: ...0 F to a maximum of 230 C 450 F b The baking time is displayed as the bottom figure on the LCD screen Turn the TIME dial to select up to 2 hours for temperatures above 150 C 300 F and up to 10 hours f...

Page 17: ...bottom figure on the LCD screen Turn the TIME dial to select up to 2 hours for temperatures above 150 C 300 F and up to 10 hours for temperatures below 150 C 300 F 5 Press the START CANCEL button to a...

Page 18: ...e pizza time is displayed as the bottom figure on the LCD screen Turn the TIME dial to adjust the time up to 2 hours 5 Press the START CANCEL button to activate the PIZZA function The button backlight...

Page 19: ...a stone When cooking fresh pizza carefully remove the entire wire rack with pizza stone using insulated oven mitts Place on the counter and transfer the fresh pizza dough onto the heated stone before...

Page 20: ...other oven proof dish on the center of the wire rack so air will flow around all sides of the food 3 Close the oven door 4 Turn the FUNCTION dial until the indicator on the LCD screen reaches the REH...

Page 21: ...ottom figure on the LCD screen Turn the TIME dial to adjust the time up to 2 hours 6 Press the START CANCEL button to activate the WARM function The button backlight will illuminate red the oven alert...

Page 22: ...unction The LCD screen will display KEEP WARM and the maximum keep warm time of 2 00 HRS will automatically count down The keep warm cycle can be stopped at any time by pressing the START CANCEL butto...

Page 23: ...ft side of the light housing and gently lever the glass cover off Always hold the glass cover with the other hand to prevent the cover from falling and breaking 3 Remove the used bulb by pulling it di...

Page 24: ...on the inside of the oven feature a non stick coating for easy cleaning To clean any spattering that may occur while cooking wipe the walls with a soft damp sponge A non abrasive liquid cleanser or mi...

Page 25: ...T CANCEL button on the control panel The oven is off when the button backlight is no longer illuminated 2 Remove the power plug from the power outlet Allow the oven and all accessories to cool complet...

Page 26: ...far when I open the door Always open the door slowly and in a controlled manner when the wire rack is inserted into the middle rack height position to prevent the wire rack from ejecting too quickly...

Page 27: ...ure the fastest heat up time the Sage oven uses the maximum allowable power from the outlet 1500W for baking 2400W for toasting The LCD screen displays E01 The LCD screen will display E01 when there i...

Page 28: ...Registration also makes it easier to get support and advice on any questions or issues that you might have in the future If you wish we can also send you free recipes and additional hints and tips on...

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