![Sage SMART OVEN PRO Instruction Book Download Page 26](http://html1.mh-extra.com/html/sage/smart-oven-pro/smart-oven-pro_instruction-book_3439989026.webp)
26
Troubleshooting
POSSIBLE PROBLEM
EASY SOLUTION
Oven will not switch "ON".
•
Check that the power plug is securely inserted into the outlet.
•
Insert the power plug into an independent outlet.
•
Insert the power plug into a different outlet.
•
Reset the circuit breaker if necessary.
I would like to have the oven
LCD default settings back.
•
The oven will remember the last setting used for each function unless
you remove the plug from the power outlet.
•
To restore the oven’s default settings for each function, remove the
plug from the power outlet. Wait 5 seconds, then plug back in.
The LCD display light has
gone out.
•
The oven goes into standby mode if not used for 10 minutes. When
in standby mode, the LCD screen will cease to illuminate, however all
function options will still be visible.
•
To re-activate the oven out of standby mode, press the START/
CANCEL button on the control panel, or turn any dial. The LCD
screen will re-illuminate.
The pizza does not cook evenly.
•
Some large pizzas may brown unevenly in compact ovens.
Open the oven door half way through the cooking time and
turn the pizza 90 degrees for more even darkness.
The Magnetic Auto-Rack Eject
comes out too far when I open
the door.
•
Always open the door slowly and in a controlled manner when the wire
rack is inserted into the middle rack height position to prevent the wire
rack from ejecting too quickly.
I cannot select the FROZEN
FOODS button.
•
The FROZEN FOODS button is only selectable during the TOAST,
CRUMPET, PIZZA and COOKIES functions.
Steam is coming out from the
top of the oven door.
•
This is normal. The door is vented to release steam created from high-
moisture content foods such as frozen breads.
The heating elements appear
to be pulsing.
•
Element IQ‰ accurately controls the heat inside the oven by pulsing
the power in the heating elements in short bursts.
This is normal.
Water is dripping onto the
bench top from under door.
•
This is normal. The condensation created from high moisture content
foods such as frozen breads will run down the inside of the door and
can drip onto the bench top.
The temperature reading on
the LCD screen doesn't match
the temperature measured
inside the oven.
•
To ensure the measurements are standardized, the oven temperatures
have been calibrated in the TOAST position (center of the middle
rack with no tray in place). Re-check the temperature in this position,
ensuring not to open the oven door for 10 minutes as heat will escape
each time the door is opened. Note that the ‘preheat’ alert sounds at
75% of the target temperature.