16
POSSIBLE PROBLEM EASY SOLUTION
The ‘preheat’ alert sounds
at a lower temperature than
what is displayed on the
LCD screen
• The ‘preheat’ alert sounds at 75% of the target temperature. This
provides the fastest, combined preheating and cooking time.
• This is because when the ‘preheating’ alert sounds, signaling
the user to open the oven door and insert food, there is dramatic
temperature loss inside the oven. If the alert sounded at 100%
of the target temperature, opening the door would mean a lot of
this waiting time is “wasted”. We have calculated that by sounding
the alert at 75% of the target temperature, followed by the oven
door being opened to place food inside the oven, that we still
recover to the target temperature up to 2 minutes faster. This is
why the temperature on the LCD screen does not match the target
temperature at the ‘preheat’ alert. Depending on the set temperature,
it can take the oven approximately 8–10 minutes from start-up,
including opening the oven door when the ‘preheat’ alert sounds, to
reach the target temperature.
The LCD screen displays
‘E01’
• The LCD screen will display ‘E01’ when there is a non-resettable
issue with the appliance. Should this occur, immediately remove the
power cord from the power outlet and call Sage Consumer Support.
The LCD screen displays
‘E02’
• The LCD screen will display ‘E02’ when there is a non-resettable
issue with the appliance. Should this occur, immediately remove the
power cord from the power outlet and call Sage Consumer Support.
The LCD screen displays
‘E03’
• The LCD screen will display ‘E03’ if the oven temperature is above
the set maximum limit. Remove the plug from the power outlet, allow
the oven to cool for 15 minutes, then plug back in.
• Call Sage Consumer Support if the ‘E03’ message continues.
The LCD screen displays
‘E05’
• The LCD screen will display ‘E05’ when there is a non-resettable
issue with the appliance. Should this occur, immediately remove the
power cord from the power outlet and call Sage Consumer Support.
Temperature are changing
when convection button is
pressed
• This is normal. The temperature is calibrated to compensate for the
convection fan increasing cooking rates.
