12
Pleas e note: If th e unit is connected with el ectri ci ty, do not get
the back of th e machine wet.
7.
Troubleshooting
Problems can be
quickly determined by the fault type, and can help
you or service personnel to resolve problems and minimize the workload of
service.
If the machine is not working not properly, please follow the methods
listed in the table
Failures
Possible Reason
Solution
No water
flow
·Machine power is not
connected
·Socket Failure
·inlet valve close
·water tap blockage or low
water pressure
·Be sure that the machine has been
unplugged
·Check the socket
·Check the water inlet valve is open
·Check the water supply system
No
hot
water
·Heating system is not open
·excessive water use
·The machine is in power
saving mode
·Turn the heating switch
·Test again after 10 minutes
·Follow the prompts to open the system
restore function within 3 minutes
No
cold
water
·Chilled water temperature
set too high
·Excessive cold water use
·Check the water temperature settings
·Test again after 30 minutes
·Turn off the power, wait 2 hours before
·Long-term of not using,
cold water tank frozen
turning on power use
Machine
leaking
·Drip tray is full
·Leakage inside of the
machine
·Empty water drip tray
·Turn off the power and water, please
contact the company
Odor
in
water
·New machine
·Unit not used for a long
time
·Lack of Replacing of filters
·10-15L Drainage 10-15L
·10-15L Drainage 10-15L
·Replace the filter, please contact the
company
and
our
maintenance
department
electric
leakage
and body
with
the
induction
Poor ground water dispenser
Power cord or mouse bites
bad break
·Must use a reliable three-hole grounded
outlet
·Leakage protection installed
·
No Screen
Display
·Hardware damage
·System crashes
· Turn power off, unplug wait 1-2
minutes, then reboot.
